experience design director

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Steer the forefront of user experience innovation, crafting extraordinary designs that resonate with a global audience.</p><p>
</p><p>As an Experience Design Executive Director in Connected Banking you will spearhead a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape. Leveraging your expertise in experience design principles, devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy. Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team. A staunch advocate for inclusive design and accessibility, exemplify and encourage collaboration and lead your team in creating unparalleled experiences for our diverse user base. Your expertise in interaction design positions you as an advisor to senior management on complex experience design matters, promoting a culture of collaboration and inclusivity across multidisciplinary teams.</p><p>
</p><p>Connected Banking empowers customers to live their best financial lives by bringing clarity, confidence, and control to everyday money decisions. Through tools such as Credit Journey and intuitive spend and save experiences, we help customers understand their financial health, track progress, and take meaningful action. Our team focuses on designing connected, data‑informed experiences that translate complex financial information into simple, actionable insights&mdash;supporting customers at every stage of their financial journey.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Develop and implement user experience strategies in line with business objectives and apply your expertise in interaction design and information architecture</li><li>
Lead, mentor, and inspire a team of experience designers, fostering collaboration, and promoting professional development through coaching and performance management</li><li>
Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies to maintain our competitive edge and user-centric approach</li><li>
Design methods to incorporate insights gained from key performance metrics, utilizing data fluency to inform decision-making and optimize user experiences for diverse customer segments. Build strong relationships with key stakeholders and influence decisions and champion user-centered design principles organization-wide</li><li>
Set and scale the experience vision for Connected Banking by defining end‑to‑end journeys, experience principles, and quality standards that align customer needs with business and platform strategy.</li><li>
Serve as a senior design leader and advisor, partnering with UX Research and Content, leading design, and representing experience design in executive forums, influencing cross‑organizational decisions on complex customer and platform challenges.</li><li>
Own experience outcomes, partnering with line of business leaders and Product, Technology, Data, and Design peers to influence prioritization, roadmaps, and investment decisions within book of work.</li></ul><div>
</div><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
7+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture</li><li>
Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements for digital products and services</li><li>
Proven leadership in guiding and mentoring diverse teams of experience designers, fostering collaboration and promoting professional growth</li><li>
Demonstrated success in inclusive design, accessibility guidelines, and assistive technology, to create inclusive experiences for diverse users</li><li>
Proven understanding of market trends, product knowledge, and technological advancements, with the ability to leverage emerging technologies and industry best practices to drive user experience outcomes.
</li><li>Demonstrated leadership of design organizations, including building high‑performing teams, developing leaders, and driving accountability for quality and results.</li><li>
Ability to operate in complex, regulated environments, balancing customer needs, risk, compliance, and platform constraints while maintaining design excellence and entrepreneurial drive.</li><li>
Experience with emerging technologies (e.g., AI‑enabled experiences, data‑driven personalization, or platform modernization) applied thoughtfully to customer and business problems.</li><li>
Demonstrated success driving transformation, such as modernizing experience practices, introducing new design capabilities, or leading through significant organizational or technology change.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience with emerging technologies (e.g., AI‑enabled experiences, data‑driven personalization, or platform modernization) applied thoughtfully to customer and business problems.</li><li>
Demonstrated success driving transformation, such as modernizing experience practices, introducing new design capabilities, or leading through significant organizational or technology change.</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm&rsquo;s data sharing principles of security, customer control and convenience, and privacy.</div></div>

Experience Design Executive Director - Connected Banking

SCA Health

<div>Overview:
<div>
At SCA Health, we believe <b>health care is about people</b> &ndash; the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the <b>mission, vision and values</b> that define our organization.</div><div></div><div><br>
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.</div><div><br>
</div><div><b>What sets SCA Health apart isn&rsquo;t just what we do, it&rsquo;s how we do it</b>. Each decision we make is rooted in <b>seven core values</b>:</div><div></div><ul><li><b><br>
Clinical quality</b></li><li><b>
Integrity</b></li><li><b>
Service excellence</b></li><li><b>
Teamwork</b></li><li><b>
Accountability</b></li><li><b>
Continuous improvement</b></li><li><b>
Inclusion</b></li></ul><div></div><div><br>
Our values aren&rsquo;t empty words &ndash; they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you&rsquo;ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.<br>
</div><div></div><div>At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.</div><div></div><div><br>
Your ideas should inspire change. If you join our team, <b>they will</b>.</div>
Accountabilities / Responsibilities:
<div>
We are seeking a motivated individual to join our HR Strategic Enablement team as a Associate Director, Change and Experience (C&amp;E). In this role, will develop and implement strategies for cultural alignment and employee experience of large scale projects and acquired entities (AEs) by orchestrating change management tracking and execution. Collaborating with partners across HR M&amp;A, HRBPs, and COE leads, this role supports broad HR initiatives that require guiding leaders and employees through successful integration and positive employee experiences. Managing a portfolio of large scale initiatives, the Associate Director aligns human experience with business strategy, proactively identifying customer needs. They create and manage change management plans for large scale initiatives, addressing various aspects like policies, culture, training, and leadership. Collaborating with the Org Effectiveness team, they turn data into actionable insights and clear, relevant recommendations. Additionally, they participate in and/or lead initiatives that benefit the overall organization. This role reports directly to the Senior Director, HR M&amp;A, Strategy &amp; Transformation.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li><b>
Portfolio Management: </b>Design and implement C&amp;E strategies (culture alignment, listening, change management) for medium-large strategic initiatives, balancing consistency with flexibility for each. Ability to manage multiple projects within the same timeframe, and pivot effectively from an established plan as business and people needs change.</li><li><b>
Human-centered Design:</b> Understand the initiative and/or integration journey for employees and leaders, highlighting common themes and unique needs to improve experiences. Create experiences (facilitation, listening sessions, etc.) that are fully relevant to the needs of the target audience and business.</li><li><b>
Collaboration:</b> Promote cross-functional teamwork and provide strategic consultation and tactical support using culture and change management frameworks.</li><li><b>
Continuous Improvement:</b> Lead efforts to continuously improve capability and strategic enablement processes.</li></ul><div></div><div><b><br>
Business Contextual Challenges:</b></div><ul><li>
Deliver rapidly changing strategies, approaches, products, and services under high uncertainty and ambiguity, as strategies evolve and unexpected needs arise</li><li>
Build acumen of segments, markets, and workforces; ability to influence leaders at a senior level</li><li>
Collaborate with and influence through a variety of internal partners with varying levels of culture/experience knowledge and buy-in</li></ul><div></div><div><b><br>
Mission Critical Roles-Identify highest priority
</b></div><ul><li>Support Change Initiatives
</li><li>Network &amp; Collaborate</li><li>
Produce Results
</li><li>Apply Perspective</li></ul><div></div><div><b><br>
Leadership Practices:
</b></div><ul><li>Growth Mindset</li><li>
Critical Thinking</li><li>
Engaging with Leaders</li><li>
Resilience &amp; Resourcefulness</li><li>
Fostering Innovation</li><li>
Being Customer Centric</li><li>
Collaborating</li><li>
Communicating Effectively</li><li>
Facilitating Execution Plans</li><li>
Assuring Results</li><li>
Managing Conflict</li><li>
Communicating Enterprise Purpose</li></ul><br>
<div></div>
Qualifications:<br>
<div></div><ul><li>
8+ years of professional work experience.</li><li>
3+ years of experience developing strategies to improve employee and/or leader experiences.</li><li>
2+ years of leading change for large projects.</li><li>
Proven success in:<ul><li>
Developing People strategies relevant to business strategies and needs.</li><li>
Using data and insights to drive action.</li><li>
Building cross-functional collaboration.</li><li>
Integrating and driving adoption of new methodologies.</li><li>
Creating and executing change management plans.</li><li>
Communicating effectively with various stakeholders, including executives and employees.</li></ul></li></ul><div></div><ul><li><b><br>
Preferred Qualifications:
</b><ul><li>People leadership experience</li><li>
Change Management Certification</li></ul></li></ul><div>
If you are passionate about driving cultural transformation and facilitating successful acquisitions, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our organization!</div><div></div><div><b><br>
EEO Statement</b></div><div>
We value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law.</div><div><br>
</div><div>We are a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</div><br>
<div></div>
Min: USD $130,000.00/Yr. Max: USD $160,000.00/Yr.</div>

Change and Experience Associate Director

<div><b>JOB DESCRIPTION</b><p><br>
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.</p><p>
</p><p>As an Experience Design Senior Associate in the Firmwide Resiliency Office Technology team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.</p><p><b>
Job responsibilities</b></p><ul><li>
Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices</li><li>
Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction</li><li>
Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making</li><li>
Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users</li><li>
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings</li><li>
Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services</li><li>
Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)</li><li>
Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels</li><li>
Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making</li><li>
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences</li><li>
Experience with critical thinking and problem-solving to achieve complex yet intuitive and user-friendly designs</li><li>
Ability to clearly and effectively share ideas, listen actively, and adapt messaging for different audiences to build understanding and trust</li><li>
Successful in working with others with diverse perspectives, responding thoughtfully to challenges and feedback, and resolving conflicts constructively</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience using design systems to implement accessible, consistent, and intuitive digital experiences</li><li>
Knowledge of Service Design</li></ul><p><br>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Experience Design Senior Associate

Booz Allen Hamilton

<div>Experience Design, Lead<p><b>
The Opportunity:</b></p><p>
Explores all aspects of a customer's experience, establishing a complete understanding of their needs and preferences through a variety of tools and techniques, including extensive market research, ethnographic research, and usability translating research into actionable user insights for clients, designers, developers, and other stakeholders. Applies leading-edge principles, theories, and concepts. Contributes to the development of new principles and concepts. Works on unusually complex problems and provides highly innovative solutions. Operates with substantial latitude for unreviewed action or decision. Mentors or supervises employees in both company and technical competencies.</p><p></p><p>
Join us. The world can't wait.</p><p></p><p><b>
You Have:</b></p><ul><li><p>
10+ years of experience in UX design, product design, service design, or digital strategy</p></li><li><p>
Experience leading end-to-end product design from discovery through delivery and designing enterprise tools, dashboards, workflows, or data-heavy applications</p></li><li><p>
Experience facilitating stakeholder workshops, alignment sessions, and discovery engagements</p></li><li><p>
Experience working in cross-functional teams with product managers, engineers, executives, and business stakeholders</p></li><li><p>
Experience translating complex requirements into intuitive user experiences through prototypes, wireframes, user flows, and high-fidelity designs</p></li><li><p>
Experience balancing user needs, business priorities, technical constraints, and timelines</p></li><li><p>
Experience contributing to or establishing design systems, frameworks, and reusable patterns</p></li><li><p>
Experience presenting recommendations and design rationale to senior leadership</p></li><li><p>
Ability to obtain a Secret clearance</p></li><li><p>
Bachelor&rsquo;s degree in Design, Human-Computer Interaction, Psychology, Communications, or Information Science</p></li></ul><p></p><p><b>
Nice If You Have:</b></p><ul><li><p>
Experience with product strategy, prioritization, roadmap planning, and opportunity framing</p></li><li><p>
Experience with agile product development processes and iterative delivery models</p></li><li><p>
Knowledge of metrics such as adoption, task success, efficiency, satisfaction, and product outcomes</p></li><li><p>
Knowledge of design systems and component-based product ecosystems</p></li><li><p>
Ability to identify where AI can improve workflows while protecting user trust and clarity</p></li><li><p>
Ability to mentor junior designers and elevate design maturity across teams</p></li><li><p>
Ability to lead stakeholders from competing opinions to aligned decisions</p></li><li><p>
ICAgile Certified Professional (ICP), Certified Scrum Master (CSM), Human-Centered Design, or UX Research Certification</p></li></ul><p></p><p><b>
Clearance:</b></p><p>
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.</p><p></p><p><b>
Compensation</b></p><p>
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen&rsquo;s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.</p><p></p>
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual&rsquo;s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $112,800.00 to $257,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen&rsquo;s total compensation package for employees. This posting will close within 90 days from the Posting Date.<p></p><p><b>
Identity Statement</b></p><p>
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.</p><p></p><p><b>
Candidate AI Usage Policy</b></p><p>
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on <b>your </b>own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited <b>unless permission is explicitly provided</b>.
</p><p></p><p><b>Work Model</b><br>
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.</p><ul><li><p><b>
Remote</b>: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.</p></li><li><p><b>
Hybrid</b>: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.</p></li><li><p><b>
Onsite</b>: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.</p></li></ul><p></p><p><b>
Commitment to Non-Discrimination</b></p><p>
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.</p></div><p></p>

Experience Design, Lead

<div><b>JOB DESCRIPTION</b><p><br>
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
</p><p>As an Experience Design Senior Associate in in investment quote screens, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMC's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
</p><p>In this role, you will design agentic and insight-forward experiences that surface critical product and market data such as bid&ndash;ask spreads, yield-to-maturity (YTM), duration, credit ratings, dividend yields, P/E ratios, crypto order books, and futures contract specifications. You will partner closely with Product, Engineering, and Data teams to integrate market data vendor feeds into quote and discovery surfaces, ensuring performance, accuracy, and clarity across all supported asset classes.</p><p>
A key component of the role is advancing accessibility through audible quote experiences and inclusive design patterns&mdash;such as accessible chart interactions, yield curve sonification, and optimized VoiceOver interfaces&mdash;so that non-sighted investors can independently access pricing, risk, and security details.</p><p><b>
Job responsibilities</b>
</p><ul><li>Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
</li><li>Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
</li><li>Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
</li><li>Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
</li><li>Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
</li><li>Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
</li><li>Design crypto quote screens surfacing multi-exchange pricing, order book depth, 24hr volume, market cap, and network data.</li><li>
Design futures quote screens displaying contract specs, expiration dates, margin requirements, open interest, and basis spreads.</li><li>
Pioneer audible quote experiences&mdash;accessible charts, yield curve visualizations, VoiceOver interfaces&mdash;ensuring non-sighted users access pricing, yields, ratings, and market data across all asset classes.</li><li>
Design AI-driven quote experiences surfacing relevant securities data, market insights, yield opportunities, credit risks, and investment guidance across fixed income, equities, funds, crypto, and futures.</li><li>
Partner with market data vendors, pricing services, rating agencies, and analytics providers to integrate real-time feeds, bond analytics, fundamental data, and research into quote screens, managing vendor relationships and ensuring data accuracy and regulatory compliance.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li>3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
</li><li>Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
</li><li>Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
</li><li>Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
</li><li>Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
</li><li>Demonstrated experience creating best-in-class audible investing experiences, including accessible pricing charts, yield curve visualizations, and VoiceOver interfaces for non-sighted investors.</li><li>
Experience and mastery designing native app and web quote screens for all investment asset classes: fixed income (US Treasuries, corporate bonds, municipal bonds), equities, funds, crypto, and futures.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b>
</p><ul><li>Successful completion of FINRA-administered Securities Industry Essentials (SIE) exam as proof of investing domain expertise.</li><li>
Master Degree in Design</li></ul><p>
</p><p></p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm&rsquo;s data sharing principles of security, customer control and convenience, and privacy.</div></div>

<div><b>JOB DESCRIPTION</b><p><br>
Blend visual craft with systems thinking to turn complex challenges into simple, elegant, and scalable solutions. Join our Cross-Product Design Strategy portfolio to elevate end-to-end customer and enterprise experiences through innovative, business-aligned design.</p><p>
</p><p>As an Experience Design Senior Associate in our Cross-Product Design Strategy portfolio, you will drive strategic transformation focused on end-to-end customer and enterprise experiences. You&rsquo;ll orchestrate complex service ecosystems across digital, physical, and organizational touchpoints, leveraging design and research expertise to lead initiatives and deliver innovative, customer-centric, and business-aligned solutions.</p><p>
</p><p><b>Job Responsibilities</b></p><ul><li>
Develop and execute design strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas.</li><li>
Present and articulate design decisions, iterating with stakeholders at all levels, including executives.</li><li>
Orchestrate systems, participatory design, and service prototyping across disciplines to deliver desirable, viable, feasible, and resilient services.</li><li>
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints.</li><li>
Produce design deliverables, prototypes, and documentation to guide development from MVP to scalable solutions.</li><li>
Analyze market trends, gather user feedback, and leverage data insights to inform design decisions.</li><li>
Advocate for user needs by partnering with user research, usability testing, and synthesizing insights into actionable design solutions.</li><li><p>
Collaborate with design leads and cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions</p></li></ul><p><b>
Required Qualifications, Capabilities, and Skills</b></p><ul><li>
Bachelor&rsquo;s degree in design, a related field, or equivalent experience.</li><li>
3+ years in product/UX design with a strong track record in B2B, enterprise SaaS, and data-intensive platforms</li><li>
Expertise in service design and orchestrating complex ecosystems across digital, physical, and organizational touchpoints</li><li>
Advanced Figma proficiency, demonstrating craft, attention to detail, and fluency in design systems for consumer and enterprise experiences</li><li>
Ability to create high-fidelity design artifacts&mdash;user journeys, storyboards, wireframes, and prototypes&mdash;with exceptional visual polish</li><li>
Skilled at synthesizing ambiguity into clear design problems and actionable solutions</li><li>
Excellent communication and cross-functional collaboration skills, with a proven track record of building strong relationships and influencing stakeholders at all levels&mdash;from junior team members to senior executives.</li><li><p>
Proven ability to drive strategic design initiatives, define &lsquo;north star&rsquo; visions, and deliver end-to-end customer experiences that exceed business goals</p></li><li><p>
Experience applying inclusive design principles and accessibility standards, incorporating diverse perspectives and user abilities into effective design solutions</p></li><li><p>
Ability to balance research depth with a bias for action, ensuring timely delivery without sacrificing quality</p></li></ul><p><b>
Preferred Qualifications, Capabilities, and Skills</b></p><ul><li>
Excellent communication and cross-functional collaboration skills, with a proven track record of building strong relationships and influencing stakeholders at all levels.</li><li>
Proven ability to drive strategic design initiatives, define &lsquo;north star&rsquo; visions, and deliver end-to-end customer experiences that exceed business goals.</li><li>
Experience in service design and orchestrating complex ecosystems across digital, physical, and organizational touchpoints.</li><li>
Experience applying inclusive design principles and accessibility standards, incorporating diverse perspectives and user abilities into effective design solutions.</li><li><p>
Proven ability to rapidly learn and adapt when working with internal domain experts across disciplines (e.g., quality control specialists, software architects, service specialists)</p></li><li><p>
Strong technical literacy and understanding of client-side technologies, APIs, microservices, and core technology stack components and how they influence user experience</p></li></ul><p>
</p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
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<b>ABOUT THE TEAM</b><br>
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Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
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</div><div>The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm&rsquo;s data sharing principles of security, customer control and convenience, and privacy.</div></div>

Providence Swedish

<div><p><b>Description
</b></p><p><b>Role Overview
</b></p><p>The Experience Design Intern will support the creation of a concierge, white glove Candidate to Caregiver experience for Medical Assistants, from interview through the first year of employment. This internship supports a workforce transformation initiative focused on improving onboarding, early experience, and retention.
</p><p>This role is ideal for a master&rsquo;s-level student interested in applying human-centered design in healthcare and helping translate experience ideas into simple, scalable digital workflows.
</p><p><b>What You&rsquo;ll Do
</b></p><p>Help design the end-to-end Medical Assistant journey from candidate to caregiver
</p><p>Support research, journey mapping, and synthesis of experience insights
</p><p>Partner with Talent Acquisition, Operations, HR, and Clinical teams
</p><p>Assist in translating experience concepts into PowerApps-based workflows with team support
</p><p>Create clear visuals, documentation, and presentation materials
</p><p>Support testing and early improvement of experience tools and processes
</p><p><b>What You&rsquo;ll Learn
</b></p><p>How service and experience design drive workforce outcomes
</p><p>How design connects to real systems and operations
</p><p>Practical experience working with digital experience tools in healthcare
</p><p>Portfolio-ready work tied to real-world impact
</p><p><b>Required Qualifications:
</b></p><ul><li>Bachelor's Degree
</li></ul><p><b>Preferred Qualifications:
</b></p><ul><li><p>Master's Degree or recent graduate in Experience Design, Service Design, UX, Human-Centered Design, Public Health, or related field
</p></li><li><p>Healthcare industry experience
</p></li><li><p>Strong interest in workforce or service experiences
</p></li><li><p>Familiarity with design thinking or service design methods
</p></li><li><p>Interest in Microsoft PowerApps or Power Platform
</p></li><li><p>Exposure to healthcare or complex systems (academic or professional)
</p></li></ul><p><b>Why Join Providence?
</b></p><p>Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
</p><p>Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
</p><p><b>About Providence
</b></p><p>At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
</p><p>Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
</p><p>Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
</p><p>Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
</p><p><b>Requsition ID: </b>429136
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<b>Company: </b>Swedish Jobs
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<b>Job Category: </b>Academics
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<b>Job Function: </b>Administration
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<b>Job Schedule: </b>Full time
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<b>Job Shift: </b>Day
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<b>Career Track: </b>Business Professional
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<b>Department: </b>3908 ADMINISTRATION WA 3
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<b>Address: </b>WA Seattle 1730 Minor Ave
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<b>Work Location: </b>Swedish Metropolitan Park East-Seattle
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<b>Workplace Type: </b>Hybrid
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<b>Pay Range: </b>$21.30 - $23.65
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The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</p></div>

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