experience specialist

Choctaw Nation of Oklahoma

<div>Job Purpose or Objective(s): The Associate Experience Specialist will be responsible for planning, organizing, and executing a wide range of experiences, programs, events, and activities aimed at improving associate engagement, team collaboration, finding solutions to reduce turnover and overall job satisfaction across the Choctaw Nation workforce.
Monday-Friday, 8:00am-4:30pm
Primary Tasks:
<div><ul><li>Provide information, education, and upskill to all levels of people leaders to maximize the associate experience for the benefit of the tribe and the wellbeing of our associates.
</li></ul><ul><li>Partner across the organization to obtain feedback pertaining to the associate experience and provide descriptive, diagnostic, predictive analysis and recommendations for new actions and initiatives to address identified concerns and roadblocks. Develops timely and professional report outs.
</li></ul><ul><li>Provide ongoing support to all levels of leadership for engagement and experiences program optimization to include troubleshooting platform issues with vendors and responding to associate requests.
</li></ul><ul><li>Develop and documents key tactical communication toolkits to ensure pre-, day of and post- associate activities/events/programs messaging is provided to Senior leadership, people leaders and associates. Conducts after-action meetings to gather and analyze feedback from event participants, making data-driven improvements for future events.
</li></ul><ul><li>Research and develop recommendations for key tribal-wide and/or Human Resources experience initiatives and produce high-quality deliverables that meet business case needs. (e.g. Employer of Choice &ndash; Awards Strategy, Advising Interactions)
</li></ul><ul><li>Coordinate organizational associate activities, events, and programs (e.g., Associate of the Quarter, Service Milestones, Achievers, Voice of Associate), updating of related records, procedures, and processes as assigned. Maintains inventory of materials and documents (plaques, certificates, d&eacute;cor).
</li></ul><ul><li>Perform other duties as may be assigned.
</li></ul><ul><li>Attend associate team meetings to learn more about associate engagement and retention efforts within the programs.
</li></ul></div>Requirements:
<ul><li>Bachelor&rsquo;s degree in business administration, Human Resource Administration, or related field or 4 years of directly related experience in lieu of education.
</li><li>Strong writing, public speaking, business analysis, project management and problem-solving skills
</li><li>Knowledge of associate engagement concepts
</li><li>Ability to travel to events.
</li><li>Copywriting and proofreading skills
</li><li>Fully competent in Microsoft Office suite to produce high quality reports.
</li><li>Two (2) years of related customer service experience in an advisory and/or consultant capacity</li></ul></div>

Associate Experience Specialist

Talent 360

<div>Customer Experience Specialist
This role is focused on enhancing customer satisfaction by delivering exceptional service and engaging with customers to understand and address their needs effectively.
Key Responsibilities:<ul><li>
Respond to customer inquiries through various channels promptly and professionally.</li><li>
Ensure customers have a positive experience by providing clear, accurate information and resolving issues efficiently.</li><li>
Collect and analyze customer feedback to share insights with the team for continuous improvement.</li><li>
Collaborate with cross-functional teams to address customer concerns and improve service delivery.</li><li>
Maintain accurate records of customer interactions and transactions.</li><li>
Identify trends in customer feedback and assist in developing strategies to enhance customer experience.</li><li>
Assist in training new team members on customer service best practices.</li></ul> 

Requirements 
<ul><li>
1-3 years of experience in a customer service or customer experience role.</li><li>
Excellent communication skills in English; additional language skills are a plus.</li><li>
Strong problem-solving skills and an empathetic approach to customer interactions.</li><li>
Ability to work collaboratively within a team-oriented environment.</li><li>
Proficiency with CRM software and standard office applications is mandatory.</li><li>
Strong organizational and multitasking abilities.</li><li>
Positive attitude and commitment to delivering exceptional customer service.</li></ul> 

Benefits 
Compensation &amp; Benefits:<ul><li><ul><li>
Competitive salary based on experience</li><li>
Medical insurance coverage</li><li>
Company-provided mobile phone and SIM card, and Laptop</li><li>
Opportunity to work with expanding FMCG brands across regional markets</li><li>
Dynamic and performance-driven work environment</li></ul></li></ul></div>

Customer Experience Specialist

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Customer Experience Strategy &amp; Operations team at Snoonu is responsible for designing and implementing initiatives that enhance customer, rider, and merchant experiences across all touchpoints. We are relentless in improving operational excellence, customer outcomes, and scalable satisfaction.
 
 
 Our team collaborates closely with Product, Engineering, Operations, Support, and Business teams to make Snoonu the most trusted brand in the market. We don&rsquo;t just solve problems &mdash; we identify systemic gaps and build cross-functional solutions that drive measurable impact.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Own the Cancellations Problem End-to-End
 
 
 
 <ul>
 <li>
 Analyze cancellation trends across customers, riders, and merchants.
 </li>
 <li>
 Identify root causes using quantitative data and qualitative insights (VoC, support tickets, operational feedback).
 </li>
 <li>
 Segment cancellations by type, geography, vertical, time, and operational drivers.
 </li>
 <li>
 Quantify the business impact (revenue, customer churn, operational inefficiencies).
 
 
 </li>
 </ul>
 
 Build and Drive Cross-Functional Solutions
 
 
 
 <ul>
 <li>
 Develop structured action plans in partnership with Product, Engineering, Operations, and Support.
 </li>
 <li>
 Translate insights into clear problem statements and solution hypotheses.
 </li>
 <li>
 Define success metrics and track impact post-implementation.
 </li>
 <li>
 Drive accountability and follow-through across stakeholders.
 
 
 </li>
 </ul>
 
 Use Data to Drive Decisions
 
 
 
 <ul>
 <li>
 Leverage SQL, dashboards, and analytics tools to uncover patterns and trends.
 </li>
 <li>
 Design experiments (A/B tests, pilots) to validate hypotheses.
 </li>
 <li>
 Build reporting frameworks to monitor cancellation KPIs and early warning signals.
 
 
 </li>
 </ul>
 
 Improve Customer Journeys
 
 
 
 <ul>
 <li>
 Map cancellation-related journeys to identify friction points.
 </li>
 <li>
 Propose structural improvements in policies, product flows, communication, or operational processes.
 </li>
 <li>
 Partner with VoC initiatives to close feedback loops.
 
 
 </li>
 </ul>
 
 Contribute as a CX Generalist
 
 
 
 <ul>
 <li>
 Support other strategic CX initiatives such as churn reduction, retention programs, service quality improvements, and journey redesign.
 </li>
 <li>
 Contribute to building scalable frameworks, SOPs, and playbooks for future problem-solving.
 </li>
 <li>
 Adapt as priorities evolve &mdash; this role is designed to grow with the business.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Customer Experience, Strategy, Operations, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments.
 </li>
 <li>
 Strong analytical skills &mdash; ability to structure ambiguous problems and break them down into actionable components.
 </li>
 <li>
 Hands-on experience working with data (SQL, Excel, BI tools).
 </li>
 <li>
 Demonstrated experience identifying root causes and driving cross-functional initiatives to resolution.
 </li>
 <li>
 Strong stakeholder management and communication skills.
 </li>
 <li>
 Comfort working in ambiguity and ownership-driven environments.
 </li>
 <li>
 A customer-first mindset with the ability to balance customer impact and business realities.
 </li>
 <li>
 A bias for action and strong follow-through.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 SQL proficiency
 </li>
 <li>
 Experience working in start up fast pace environment
 </li>
 <li>
 Experience in delivery, logistics, marketplace, or gig-economy environments.
 </li>
 <li>
 Exposure to churn analysis, retention strategy, or operational performance optimization.
 </li>
 <li>
 Experience running structured problem-solving frameworks (e.g., hypothesis-driven analysis, root cause analysis, experiment design).
 </li>
 <li>
 Familiarity with CX platforms (Zendesk, Salesforce, etc.) and customer journey analytics.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Noon Academy

<div>About Noon<h3 class="jobSectionHeader"> 
About Noon</h3>
Radically Changing the Way People Learn!
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.<div>
Hear it directly from our CEO and co-founder: this 
 
Learn more about us: here</div>
Now: We&rsquo;re laser-focused on reinventing schools in Saudi Arabia. We&rsquo;re accelerating rapidly, well-funded, and profitable. 
 
Office: Full-time, Riyadh-based. We&rsquo;ve got a sweet office near the Boulevard, and we&rsquo;d love to have you in it.<h2 class="jobSectionHeader"> 
About the job</h2>
Shaping the Next Gen Schools 
We&rsquo;re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win&mdash;we measure progress by revenues, students, and learning gains. Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly. 
 
Today, we&rsquo;re building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. And to make it happen, we&rsquo;re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity. 
 
Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don't just tolerate hybrid, they love it. 
 
The Role 
 
As Staffing Experience Specialist, you own the day-to-day operational systems that power Noon&rsquo;s school teams &mdash; teachers, classroom supervisors, school leads, and school managers. 
 
You are responsible for making sure staff operations work cleanly and consistently at scale: onboarding happens on time, roles are clear, performance processes run, data is accurate, and offboarding is compliant. 
 
You work closely with School Operations, Staffing, Learning, and People teams to ensure school staff are set up correctly, supported continuously, and managed through clear, enforceable processes. 
 
What you&rsquo;ll do<ul><li> 
Run and standardise staff onboarding</li></ul>
Own Onboarding Execution For All School-based Roles<ul><li>
ensure contracts, documentation, and system access are completed</li><li>
ensure staff understand role expectations, reporting lines, and policies</li><li>
reduce ramp-up time and early confusion</li></ul>
Continuously improve onboarding checklists, timelines, and SOPs so onboarding works reliably across all schools.<ul><li> 
Build and enforce core staff operations</li></ul>
Create, Maintain, And Enforce SOPs For<ul><li>
onboarding and offboarding</li><li>
performance management cycles</li><li>
internal movements and role changes</li></ul>
Ensure These Processes Are<ul><li>
followed by schools</li><li>
documented and auditable</li><li>
practical for on-the-ground execution</li></ul>
You are accountable for fixing breakdowns &mdash; not just documenting them.<ul><li> 
Own staff data, compliance, and offboarding</li></ul>
Manage Accurate Staff Records Across HR Systems<ul><li>
contracts, role data, reporting lines</li><li>
onboarding and exit documentation</li></ul>
Run Offboarding Processes End-to-end To Ensure<ul><li>
compliance with KSA labor laws</li><li>
clean handovers for schools</li><li>
no loose ends in data or documentation</li><li>
Fix operational gaps in school staffing</li></ul>
Use feedback from school teams and ops data to identify:<ul><li> 
recurring confusion in roles or ownership</li><li>
delays or failures in staff processes</li><li>
breakdowns between central teams and schools</li></ul>
Translate issues into clear process fixes, tighter SOPs, or better execution &mdash; not one-off workarounds.<ul><li> 
Work cross-functionally to keep schools running</li></ul>
Partner Daily With<ul><li>
School Ops to unblock execution issues</li><li>
Staffing to align hiring and school needs</li><li>
Learning to ensure staff setup supports instructional delivery</li></ul>
Support People Initiatives Tied Directly To Operations, Such As<ul><li>
performance cycles</li><li>
role progression frameworks</li><li>
recognition tied to execution quality</li></ul>
What we&rsquo;re looking for<ul><li> 
Roughly 3+ years of experience in Operations, People Ops, or HR Operations</li><li>
Strong execution mindset &mdash; you run processes end-to-end</li><li>
Comfortable working with frontline, multi-site teams</li><li>
High attention to detail with a bias toward action and follow-through</li></ul>
Tools<ul><li>
Confident in Excel / Sheets and HR systems</li><li>
Strong at writing and maintaining SOPs</li><li>
Clear, direct communicator with schools and central teams</li></ul>
Bonus Points If You<ul><li>
Experience supporting school-based or frontline staff</li><li>
Familiarity with KSA labor compliance</li><li>
Background in education or multi-location operations</li></ul>
Why Work at Noon 
Own execution at scale &mdash; run the operational backbone of school staffing. 
Operate at the center of the system &mdash; people, ops, and delivery intersect here. 
Move fast with real impact &mdash; your work directly affects how schools function every day. 
Be part of the transformation &mdash; help build the operational engine behind Saudi&rsquo;s next-gen schools. 
We&rsquo;re building a new operating system for learning. If you&rsquo;re someone who loves clean ops, tight execution, and fixing what&rsquo;s broken &mdash; we want to talk to you. 
Benefits In addition to a competitive base salary, we offer:<ul><li> 
21 days of annual leave</li><li>
Full premium Medical coverage including Family Dependent</li></ul></div>

HR Experience Specialist - Saudi National

EAI  DECORATION DESIGN AND FIT OUT LLC

We are looking for a Social Media Customer Experience Specialist to manage and enhance customer interactions across our social media platforms. In this role, you will respond to customer inquiries, resolve issues, and ensure a positive brand experience while maintaining our voice and values online.Key Responsibilities&middot; Monitor and respond to customer messages, comments, and mentions across social media platforms (e.g., Facebook, Instagram, X/Twitter, TikTok, LinkedIn)&middot; Provide timely, accurate, and professional customer support in line with company standards&middot; Escalate complex issues to appropriate internal teams (e.g., support, logistics, technical)&middot; Track and document customer interactions and feedback&middot; Identify trends in customer concerns and recommend improvements&middot; Collaborate with marketing and content teams to ensure consistent messaging&middot; Maintain brand tone and voice in all interactions&middot; Proactively engage with customers to build relationships and brand loyalty&middot; Assist in managing online reputation and handling negative feedback professionallyQualifications&middot; Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field (preferred)&middot; 1&ndash;3 years of experience in customer service, social media management, or a related role&middot; Strong written communication skills with attention to tone and detail&middot; Familiarity with major social media platforms and tools&middot; Ability to multitask and manage high volumes of interactions&middot; Problem-solving mindset with a customer-first attitude&middot; Experience with CRM or social media management tools is a plusKey Skills&middot; Customer service excellence&middot; Social media communication&middot; Conflict resolution&middot; Time management&middot; Adaptability and responsiveness&middot; Attention to detailPreferred Qualifications&middot; Experience in e-commerce or digital-first businesses&middot; Knowledge of social listening and analytics tools&middot; Multilingual abilities (a plus depending on region)Pleaae send your updated CV at : info@emirianpro.comAnd mention availability to join dates: Years of Experience: Salary Expectations:Job Types: Full-time, PermanentWork Location: In person

Social Media Customer Experience Specialist

U.S. Bank

<div>
 Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.
 
 
 At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.
 
 
 
 Job Description
 
 
 
 Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues.
 
 
 Process and respond to U.S. Bank customer inquiries utilizing multiple systems to provide information on accounts while answering every call with professionalism and accuracy. Successful bankers demonstrate a genuine interest in their customers and ask questions to resolve the customers concern while understanding how U.S. Bank can help meet their financial needs. Personal Bankers are able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first.
 
 
 June Classes start 06/01/2026 and 06/22/2026
 
 
 Work Schedule: Shifts are assigned between 8:00 a.m. and 1:30 p.m. local time.
 
 
 Shifts beginning at
 
 12:30 p.m. or later receive a 10% shift differential.
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Typically has a minimum of nine months of Contact Center customer service training/experience, 18 months of prior customer service or related experience, and has successfully completed specialized skill training
 
 
 
 </li>
 </ul>
 
 Preferred Skills/Experience
 
 
 
 <ul>
 <li>
 Effective problem-solving and negotiation skills.
 </li>
 <li>
 Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
 </li>
 <li>
 Proven time management skills and ability to multitask.
 </li>
 <li>
 Experience interacting positively with unsatisfied customers.
 </li>
 <li>
 Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies.
 </li>
 <li>
 Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
 
 
 
 </li>
 </ul>
 This is a
 
 remote position
 
 with preference for candidates residing near the following hubs:
 
 
 <ul>
 <li>
 Cincinnati, OH
 </li>
 <li>
 Milwaukee, WI
 </li>
 <li>
 Fargo, ND
 </li>
 <li>
 Knoxville, TN
 </li>
 <li>
 Twin Cities, MN
 </li>
 <li>
 St. Louis, MO
 </li>
 <li>
 Owensboro, KY
 </li>
 <li>
 Atlanta, GA
 </li>
 <li>
 Charlotte, NC
 </li>
 <li>
 Oshkosh, WI
 </li>
 <li>
 Dallas, TX
 </li>
 <li>
 Phoenix/Tempe, AZ
 </li>
 <li>
 Portland, OR
 
 
 
 </li>
 </ul>
 
 Location expectations
 
 
 
 This role is designated as U.S. home-based remote.
 
 
 If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
 
 
 
 Benefits:
 
 
 
 Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
 
 
 <ul>
 <li>
 Healthcare (medical, dental, vision)
 </li>
 <li>
 Basic term and optional term life insurance
 </li>
 <li>
 Short-term and long-term disability
 </li>
 <li>
 Pregnancy disability and parental leave
 </li>
 <li>
 401(k) and employer-funded retirement plan
 </li>
 <li>
 Paid vacation (from two to five weeks depending on salary grade and tenure)
 </li>
 <li>
 Up to 11 paid holiday opportunities
 </li>
 <li>
 Adoption assistance
 </li>
 <li>
 Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
 
 
 
 </li>
 </ul>
 Review our full benefits available by employment status here.
 
 
 U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
 
 
 
 E-Verify
 
 
 
 U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
 
 
 The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50
 
 
 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
 
 
 Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
 
 
 
 Posting may be closed earlier due to high volume of applicants.
 
</div>

Contact Center Customer Experience Specialist - 24hr

Flow Automotive Companies

<div>Flow Honda of Winston Salem is seeking a part-time Product Experience Specialist whose purpose is to deliver a world class customer experience. This role is responsible for creating an entertaining, extraordinary presentation and delivery for every sales customer. The product specialist position is pivotal to bringing joy to the buying process. If we are professional, attentive, and eager to assist, we will create customers for life. Part time or full time availability. Compensation begins at $12/hour.
We provide ongoing training and future career opportunities to those willing to contribute the effort and time. We prefer to promote from within our company and will help you reach your potential. We will train anyone new to the industry, including on-site and manufacturer instruction, and other technical training, as needed.
The Product Specialist must be able to perform the following tasks for every customer they serve:<ul><li>
Be a product knowledge champion.</li><li>
Create custom demonstration videos for customers who have made sales appointments.</li><li>
Do engaging vehicle &ldquo;walk-arounds&rdquo; customized for the customer&rsquo;s wants and needs.</li><li>
Communicate clearly and appropriately with customers and managers.</li><li>
Prepare vehicles for delivery: gas, detail, accessories, pre-delivery worksheets, custom programming of convenience features, ensure cleanliness, providing a thorough vehicle delivery explaining the vehicle to the customer, and connecting the customer with a sales manager in order to do an exit interview.</li><li>
Help transfer customer&rsquo;s items to the new car</li><li>
Offer to reconnect with the customer at any time in order to more fully explain the features of the vehicle.</li><li>
Perform an introduction to the service department.</li><li>
Assist in entering the customer&rsquo;s trade-in vehicle into inventory.</li></ul>
Responsibilities when not with a customer:<ul><li>
Ensure the lot is straight and presentable.</li><li>
Take pictures of inventory for website merchandising.</li><li>
Straighten work areas, stock customer lounges, and maintain general cleanliness.</li><li>
Equip work areas and desks with necessary supplies and paperwork.</li><li>
Maintain manufacturer training.</li><li>
Complete dealer trade drives.</li><li>
Assist with necessary tasks, as assigned.</li></ul>
Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.
Applicants must pass a pre-employment drug screening.
Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</div>

Automotive Product Experience Specialist - Flow Honda of Winston Salem

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