external communications manager

Little Diversified Architectural Consulting

<div>At Little, we believe in the power of design to create a better future. As a nationally recognized design firm, our promise is to provide Results Beyond Architecture &ndash; results that elevate the performance of our clients, positively impact the environment, and enable individuals and communities to thrive.

Join our Marketing Team as External Communications Manager and you will directly support and promote our brand, mission, and reputation through powerful storytelling, holistic communications strategies, and a collaborative, inclusive culture.

Location: Open to any Little office location - Charlotte, NC, Charleston, SC, DC (Tysons Corner), Durham, NC, Newport Beach, CA or Orlando, FL

Your Opportunity

Collaborating closely with marketing team colleagues and firmwide leadership, you&rsquo;ll spearhead and implement a variety of external communication strategies that drive awareness for Little across all our markets. You&rsquo;ll serve as a trusted communications advisor while exercising your excellent writing and storytelling skills that engage our audiences. And, perhaps best of all, you&rsquo;ll join a best-in-class marketing team that always does our best to spark a spirit of excitement and discovery in everyone around us.

Your Responsibilities
<ul>
<li>Drive external communication planning and strategy &ndash; including media outreach, community partnerships and earned media assets &ndash; focusing on critical priority areas for Practices and Offices.</li>
<li>Lead stories that resonate with target audience(s) while developing and implementing a proactive media strategy (across all markets) to generate positive awareness of Little.</li>
<li>Collaborate with others on the development, review, editing, and deployment of external communications/marketing materials. Inform content and messaging. Identify gaps in communication.</li>
<li>Participate in business development discussions to translate Practice and Studio value propositions into effective communications and storytelling. Enhance written thought leadership with our Practice Leaders, Studio Principals, Design Partners/Principals and Office Presidents.</li>
<li>Partner with Little&rsquo;s Digital Marketing Manager to create/share resources for &ldquo;earned&rdquo; and &ldquo;owned&rsquo; content, ensuring a consistent and clear strategy and vision across all marketing platforms</li>
<li>Monitor, track, and analyze the impact of and responses to communication. Sets metrics and key performance indicators (KPIs) to evaluate effectiveness at outset.</li>
<li>Leverage and build valuable relationships with local and national business/industry publications, including having an active presence and ability to engage with writers/reporters on LinkedIn</li>
<li>Track deadlines and execute survey submissions for industry listings across local and national publications</li>
<li>Coach, inspire and mentor junior level team members</li>
</ul>
 Your Qualifications
<ul><li>Education: Bachelor&rsquo;s degree in communications, marketing, journalism or demonstrated equivalent</li>
<li>Minimum 8 years related experience. Experience in the A/E/C industry is preferred.</li>
<li>Expert storyteller, writer and editor</li>
<li>Excellent skills in a wide range of marketing and communication strategies, with deep focus on media/public relations</li>
<li>Experience in measuring, tracking, and reporting the effectiveness and results of initiatives</li>
<li>Capability to manage multiple assignments and priorities simultaneously in a fast-paced environment</li>
<li>Ability to manage and direct public relations agency support when necessary</li>
<li>Highly detailed, creative, collaborative, and resourceful</li>
<li>Deep relationships and contacts across the media landscape; experience developing and executing media plans</li>
<li>Advanced knowledge of Adobe Suite, Wordpress, and media tracking platforms is preferred</li>
<li>Strong business sense, leadership, and verbal/written communication skills</li>
</ul>
 Why Little:

Little is a place where you'll be surrounded by colleagues with diverse expertise, backgrounds, generations, talents, experiences, and passions. If you ask our employees what keeps them excited about coming to work each day, they'll tell you&mdash;it's the people. It&rsquo;s also our culture and the opportunity to help shape a better future through our work. We embrace a culture of teaching and learning through cross-mentoring that spans generations, disciplines, and interests. We strive to give everyone exposure to the broadest possible range of experiences. We care deeply about our clients and each other, and we work to spark creativity and excitement in everyone around us. Curious what it&rsquo;s like to work at Little? Check out our video! Life at Little: Our Core Values on Vimeo

To be considered for this opportunity, please submit your resume for review.

Little is an equal opportunity employer. In accordance with anti-discrimination law, Little prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation national origin, genetics, disability status, age, protected veteran status, or any other characteristic protected by law. Little is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact careers@littleonline.com or a member of our HR Team.</div>

External Communications Manager

CNA Insurance

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
The Digital Marketing &amp; External Communications Manager is responsible for leading the execution of digital marketing and external communications programs that support enterprise and business-unit objectives. This role translates strategy into disciplined, high-quality delivery across paid, owned and earned channels (i.e. media relations, awards and recognition programs), ensuring alignment with enterprise standards, brand voice, and performance expectations, and will have accountability for strategy execution and performance outcomes 
 
This position serves as a senior individual contributor and manager of agency partners, working closely with marketing leadership, integrated content teams, and business stakeholders to deliver measurable outcomes in brand awareness, engagement, and demand generation.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
Lead planning and execution of CNA&rsquo;s digital marketing and external communications strategy, ensuring effective execution across enterprise and business unit initiatives.</li><li>
Manage CNA&rsquo;s social media programs, including paid, organic, and employee advocacy programs, to drive engagement and brand awareness. Ensure consistent brand expression while enabling business-unit specific activation.</li><li>
Execute and optimize paid search and display advertising programs across paid, owned, and earned channels to maximize ROI and business impact.</li><li>
Manage resources, including agencies and vendors, to ensure consistent execution, scalability and cost effectiveness.</li><li>
Advise Marketing leadership on digital reputation, external communications strategy, and emerging issues, including providing recommendations during high-visibility campaigns or reputational events.</li><li>
Establish and enforce enterprise-level SEO and GEO (generative engine optimization) standards and governance, partnering with IT, integrated content and business teams on best practices for content, technical optimization, and linking strategies.</li><li>
Lead CNA&rsquo;s paid search marketing efforts, including planning, execution, and optimization across platforms such as Google and Bing.</li><li>
Drive and continuously optimize CNA&rsquo;s display advertising capabilities to support brand-building initiatives.</li><li>
Advise and execute on CNA&rsquo;s media relations strategy to enhance brand reputation and visibility across key markets. Manage relationships with external PR agencies and media partners, ensuring consistent messaging and proactive engagement.</li><li>
Lead the execution of a comprehensive awards and recognition program to elevate CNA&rsquo;s industry presence and thought leadership. Work alongside leadership and agency partners to identify relevant award opportunities and manage submission processes in collaboration with internal stakeholders.</li><li>
Develop and manage external written communications, ensuring brand voice consistency and compliance with regulatory standards. Collaborate with internal subject matter experts and leadership to craft compelling narratives that reinforce CNA&rsquo;s market position.</li><li>
Set enterprise KPIs and measurement frameworks for digital marketing and communications, ensuring transparent reporting and accountability across teams and channels.</li></ul>
May perform additional duties as assigned.
Reporting Relationship
Typically reports to AVP or above.
Skills, Knowledge &amp; Abilities<ul><li>
Skilled in developing high-quality written content for digital channels, press releases, and external communications that reflect organizational voice and tone.</li><li>
Advanced level of understanding of search marketing best practices, digital campaign management, and search engine provided campaign management tools (Google Ads, etc.).</li><li>
Advanced understanding of social media best practices (paid, organic and employee advocacy), B2B applications, engagement metrics and campaign performance</li><li>
Experience using organic search diagnostic/monitoring tools (Google, Search Console, Webmaster Tools, SEMrush or similar).</li><li>
Hands on experience working with Marketo (or similar marketing automation tools), as well as an understanding of key automation features including scheduling, segmentation, cloning and success criteria.
</li><li>Experience and working knowledge of analytics and tag-management tools (Google Analytics, Google Tag Manager, Looker and Power BI).</li><li>
Strong organizational skills including the ability to prioritize, coordinate and manage multiple projects and project teams.</li><li>
Excellent interpersonal communication skills.</li><li>
Collaborative workstyle, while also comfortable taking leadership roles within project teams.</li></ul>
Education &amp; Experience<ul><li>
Bachelor&rsquo;s degree in Marketing, Advertising, Journalism, Media/PR, Digital Marketing, or related field/discipline or equivalent experience.</li><li>
Typically, a minimum of 7 years of experience in a digital marketing, external communications, journalism, or media/PR function, preferably in agency and/or corporate marketing settings.</li><li>
P&amp;C insurance experience required.</li><li>
Certifications/ credentials (one or more preferred): Google Ads Certified, Bing Ads Accredited, and/or Marketing Automation Certification (e.g. Marketo Certified Associate/Expert)</li></ul>
#LI-Hybrid
#LI-DM1
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.</div>

Digital Marketing & External Communications Manager

RELX Group

<div><div><h2 class="jobSectionHeader">About the Business:</h2>
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance<h2 class="jobSectionHeader"> 
About the Team</h2>
The Insurance and Healthcare Global Communications team leads external communications strategy across markets and channels, supporting the organization&rsquo;s brand, products and services. The team partners closely with marketing, business leaders, and external agencies to deliver consistent, market-led messaging that builds awareness, understanding, and trust among key stakeholders, including media, customers, influencers and analysts.<h2 class="jobSectionHeader"> 
About the Role</h2>
The Communications Manager plays a key role in shaping and executing external communications strategies for the Insurance business. This position is responsible for developing and delivering clear, compelling messaging that supports corporate and business objectives in a dynamic, highly matrixed environment. The role contributes to the overall communications strategy by driving market-led plans, supporting reputation management and ensuring consistent messaging across geographies and audiences. Success in this role requires strong storytelling capabilities, project management discipline and the ability to collaborate effectively with internal teams and external partners.<h2 class="jobSectionHeader"> 
Responsibilities</h2><ul><li>
Develop and execute external communications strategies and plans aligned with business, marketing, and functional objectives</li><li>
Create and deliver messaging for media, customer-facing employees, influencers and analysts to support brand awareness and preference</li><li>
Partner with global agencies and cross-functional teams to plan, prepare and disseminate communications materials</li><li>
Manage media and analyst engagement, including message development, briefing materials and ongoing relationship support</li><li>
Translate complex or raw information into audience-appropriate stories across channels and formats</li><li>
Support integrated and omnichannel marketing initiatives by aligning communications efforts with broader campaigns</li><li>
Measure and analyze communications effectiveness using media coverage and performance metrics</li><li>
Provide recommendations and guidance to support social media strategy in collaboration with the Social Media Manager</li><li>
Ensure consistency with enterprise messaging, corporate branding standards and communications policies</li><li>
Contribute to functional strategy by sharing best practices, insights and market perspectives</li><li>
Manage agency partners, project timelines, and deliverables to ensure results are achieved within scope and deadlines</li><li>
Navigate fast-changing business and regulatory environments with sound judgment and professionalism</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
Bachelor&rsquo;s degree in Public Relations or a related field (Communications, Journalism, Marketing, English or equivalent experience)</li><li>
Minimum of 6 years of experience in communications, public relations, integrated marketing communications or journalism</li><li>
Experience working within or managing agency partners with a demonstrated ability to deliver measurable results</li><li>
Excellent writing, editing, and proofreading skills with knowledge of AP Style Guidelines</li><li>
Experience developing content for diverse audiences and channels using storytelling best practices</li><li>
Knowledge of integrated and omnichannel marketing disciplines and the role of communications in achieving business outcomes</li><li>
Experience using media monitoring and measurement tools to evaluate impact</li><li>
Proficiency in Microsoft Word, Excel and PowerPoint</li><li>
Social media experience with the ability to provide strategic recommendations</li><li>
Ability to manage multiple projects, prioritize work and meet deadlines in a fast-paced environment</li><li>
Proven business acumen with the ability to interpret internal and external challenges and recommend communications solutions</li><li>
Experience collaborating across functions and geographies in a matrixed organization</li><li>
Demonstrated professionalism, discretion and experience handling sensitive or confidential information</li><li>
Ability to think both strategically and analytically, work independently and solve complex problems</li><li>
Insurance, financial services, automotive or technology industry experience preferred</li><li>
Global and/or analyst relations experience preferred</li></ul></div>
U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.</div>

Communications Manager

LexisNexis Risk Solutions

Westchester Medical Center Health Network

<div><div><div><div><div>Job Title: Manager, External Communications &amp; Media Relations
Company: NorthEast Provider Solutions Inc.
<div>City/State: Valhalla, NY
</div>Category: Executive/Management
Department: Marketing
Union: No 
</div><div>Position: Full Time
Hours: M-F, 8:30-4:30
Shift: Day
Req #: 46871
Posted Date: Apr 10, 2026
Hiring Range: $109,291-$138,343</div></div></div></div></div>
 <div><h3 class="jobSectionHeader">Job Details:</h3>
Job Summary:
The Manager, External Communications &amp; Media Relations will support the creation and execution of various public and media relations efforts to communicate WMCHealth Network&rsquo;s strategic priorities and elevate the corporate brand&rsquo;s reputation. WMCHealth is a nine-hospital, eight-campus, academic health system. Reporting to the Senior Director of Network Communications, the individual leading this role is responsible for developing high-quality, impactful communications materials, managing proactive and responsive media outreach, monitoring for news and trends, and ensuring consistent messaging across all external channels. Drive positive media coverage, enhance social media strategy and engagement, and ensure corporate positioning is consistently communicated. The ideal candidate is a skilled storyteller with strong writing and editing abilities, proven media relations and social media experience, and effective agility to manage multiple priorities in a fast-paced healthcare environment. This individual will also ensure external communications efforts align seamlessly with the organization&rsquo;s broader integrated communications approach.
Responsibilities:
Strategic Planning, Execution &amp; Cross-functional Coordination
<ul>
<li>Develop and implement comprehensive external communication plans and tactics that drive results congruent with organizational goals and initiatives.</li>
<li>Liaise with key internal stakeholders (e.g., clinical directors and care providers, Clinical Operations, Legal, Government &amp; Community Relations, etc.). Identify external communication needs across departments and create targeted strategies to address them.
</li><li>Maintain an editorial calendar to manage content across owned platforms.</li>
<li>Partner with Marketing/Communications colleagues, including regional and service line Marketing/Communications team members, to ensure seamless integration of campaigns across external channels.
</li><li>Manage multiple projects simultaneously, ensuring deadlines are met and deliverables are of the highest quality.</li>
<li>Work closely with the Manager, Internal Communications, to ensure continuity and consistency of messaging across all communications channels.</li>
<li>Share updates and progress regularly.</li>
</ul>External Content Development &amp; Execution
<ul><li>Develop narratives that highlight WMCHealth&rsquo;s clinical excellence; commitment to quality, safety and innovation; community impact; and other strategic initiatives to support leadership, visibility, and corporate reputation externally.</li>
<li>Write, proofread, edit, format and distribute high-quality, engaging content for press releases, social media, feature stories, blogs, newsletters, fact sheets/infographics, webinars, and more.</li>
<li>Manage social media content across our various channels and platforms; oversee community management.</li>
<li>Ensure all content reflects WMCHealth&rsquo;s brand voice and adheres to style and compliance standards.</li>
</ul>Media Relations
<ul><li>Build and maintain relationships with local, regional, and national media outlets.</li>
<li>Pitch stories and secure coverage in top-tier and trade publications.</li>
<li>Serve as a spokesperson and prepare subject-matter experts for interviews and public appearances. Develop briefing documents, talking points, and Q&amp;As.</li>
<li>Lead media inquiry strategy and coordination. Provide counsel to leadership on media positioning and responses.</li>
<li>Support for potential after-hours media relations.</li>
</ul>Campaign &amp; Event Support
<ul><li>Plan and execute public relations campaigns to support major announcements, service launches, ribbon cutting ceremonies, and community events.</li>
<li>Develop media kits, talking points, and briefing documents for leadership and spokespeople at events.</li>
</ul>Crisis &amp; Issues Management
<ul><li>Support rapid-response communications during emergencies or sensitive situations. Escalate issues/crises and provide counsel on readiness and response strategy.
</li><li>Ensure accurate and timely dissemination of information across external channels.</li>
<li>Manage media inquiries around issues to communicate the network&rsquo;s positioning with accuracy, transparency and timeliness.</li>
</ul>Measurement &amp; Reporting
<ul><li>Track media coverage and campaign performance; provide analytics and assess against key metrics.</li>
<li>Compile and develop results reports.</li>
</ul><ul><li>Analyze communication effectiveness; adjust strategies based on feedback and metrics.</li>
<li>Develop supporting materials, including presentations, talking points, and FAQs.</li>
</ul>Qualifications/Requirements:
Experience:
<ul><li>5+ years of experience in public relations, media relations and/or corporate communications, required</li>
<li>Prior healthcare experience, preferred</li>
</ul>
Education:
<ul><li>Bachelor&rsquo;s degree in Communications, Journalism, Marketing, or related field, required.</li>
</ul>
Licenses / Certifications:
N/A
About Us:
NorthEast Provider Solutions Inc.
Benefits:
We offer a comprehensive compensation and benefits package that includes:
<ul>
<li>Health Insurance</li>
<li>Dental</li>
<li>Vision</li>
<li>Retirement Savings Plan</li>
<li>Flexible Savings Account</li>
<li>Paid Time Off</li>
<li>Holidays</li>
<li>Tuition Reimbursement</li></ul></div>

Manager, External Communications & Media Relations

City of Hope

<div>Manager, External Communications and Social Media
About City of Hope, 
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News &amp; World Report at its core, City of Hope&rsquo;s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope&rsquo;s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
The Manager is responsible for developing and executing strategic external communication initiatives that effectively convey City of Hope&rsquo;s brand, values, and messaging to key audiences. This role serves as a primary ambassador for City of Hope Phoenix, including the hospital and outpatient clinics, and builds strong, mutually beneficial relationships with media, community partners, and external stakeholders. 
The position leads external communications, media and public relations, reputation management, and social media implementation while also overseeing the clinical communications lead, collaborating closely across the Marketing, Communications and Physician Relations departments to ensure alignment, consistency, and impact. The role will also be overseeing City of Hope&rsquo;s public relations agency members.
 
 
External Communications &amp; Public Relations 
<ul><li>Develop and execute comprehensive external communication and media relations strategies that elevate City of Hope&rsquo;s national and local profile, with a focus on innovative research and advanced clinical care. A full PR plan with monthly details will be created by the program manager.
</li><li>Manage relationships with external public relations agencies, write and oversee the development of news releases, bylined articles, blog posts, and other earned media content.</li><li>Identify, cultivate, and maintain strong relationships with national, regional, and local media, including consumer, business, healthcare, science, physicians and medical trade outlets either directly or indirectly via our PR agency.</li><li>Secure positive media coverage across traditional, digital, and social platforms.</li><li>Plan, write, and secure approvals for a wide range of written and multimedia content for online and print publications via City of Hope leaders, patients, caregivers and physicians.
</li><li>Craft and manage media materials including press releases, media advisories, key messages, backgrounders, Q&amp;As, video content, and spokesperson toolkits.</li><li>Develop and lead media training for high-profile physicians, researchers, and executive leadership.</li><li>Support crisis communications and reputation management efforts in collaboration with internal stakeholders.</li><li>Understand and implement brand strategy and tactics informed by Brand Survey insights.</li><li>Manages the science and clinical specialist along with all communications elements as well as outside public relations agency team.</li><li>Conducts daily, weekly reading and organization of assigned publications to keep abreast of trends and stories.
</li><li>Serves as a media back up to the Executive Director of Marketing, Communications and Physician Relations.
</li></ul>Content Development &amp; Storytelling 
<ul><li>Build and maintain a robust database of patient stories, physician collateral, photography, and videography to support public relations and social media campaigns.</li><li>Collaborate with clinical experts and City of Hope leadership to ensure accurate, compelling, and aligned messaging as well as develop all clinical materials for the Physician Relations team.
</li><li>Foster relationships with influencers, partners, and community stakeholders to strengthen brand loyalty and enhance reputation.</li><li>Maintains up-to-date knowledge of issues relevant to City of Hope and its work, both those occurring at City of Hope and those occurring elsewhere. Uses this knowledge to arrange interviews with City of Hope expert spokespersons.
</li><li>Organizes and logs patient and physician stories for marketing and PR purposes.
</li></ul>Community Relations &amp; Outreach 
<ul><li>Support community engagement, outreach, and partnership initiatives that enhance visibility and trust in the City of Hope brand. Overseeing all COH Phoenix awards and recognition.
</li><li>May support event-based, philanthropic, and community-focused communications as needed.</li></ul>
Social Media Strategy &amp; Management 
<ul><li>Develop and implement comprehensive social media strategies aligned with organizational goals across platforms including Facebook, Instagram, LinkedIn, and others.</li><li>Coordinate consistent branding, voice, and messaging across all social media channels.</li><li>Manage day-to-day social media activities including content creation, scheduling, posting, and community engagement in collaboration with the City of Hope system social team.</li><li>Conduct social listening to monitor brand sentiment, industry trends, and competitor activity.</li><li>Partner with the system social team to manage campaigns and evaluate performance using Google Analytics and other web analytics tools.</li><li>Partner with physicians and clinical teams on social media topics and implementation.
</li><li>Oversight of clinical platforms and analytics to develop attribution strategies, i.e. Doximity, Medscape
</li></ul>Measurement, Analytics &amp; Tools 
<ul><li>Track and manage media and social initiatives using Monday.com.</li><li>Measure and report on media performance, reputation metrics, impressions, share of voice, and coverage using Muck Rack.</li><li>Monitor competitive healthcare communications and brand awareness to inform strategy and positioning.</li><li>Clinical Platforms</li></ul>
The successful candidate:
The Manager of External Communications and Social Media is responsible for developing and executing strategic external communication initiatives that effectively convey City of Hope&rsquo;s brand, values, and messaging to key audiences. This role serves as a primary ambassador for City of Hope Phoenix, including the hospital and outpatient clinics, and builds strong, mutually beneficial relationships with media, community partners, and external stakeholders.
The position leads external communications, media and public relations, reputation management, and social media implementation while also overseeing the clinical communications senior specialist, as well as collaborating closely across the Marketing, Communications and Physician Relations departments to ensure alignment, consistency, and impact.
Requirements:
Bachelor&rsquo;s degree in journalism or related field. Experience may substitute for minimum education requirements. A proven experience in social media management, digital marketing or related roles.
Five (5) years relevant experience in marketing and communications plus a minimum of 2 years of experience in managerial capacity, including at least one year in health care marketing communications.
Knowledge of AP style, excellent written, verbal communication skills, ability to work well with department colleagues, administrators, academic medical professionals, senior leadership. Ability to translate complex or technical scientific subjects for a lay audience. Problem solving skills, conflict resolution, time management, media relations, ability to work on multiple tasks, ability to work independently, follow instruction and deadlines, instruct and train others, research, interpersonal communication skills. Strong knowledge of SEO principles, keyword search, web analytics and social listening tools. Ability to create engaging content including graphics, photography, videos and written posts. Excellent proofreading skills with attention to detail in content creation. Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced environment.
Work processing and media list database programs, Microsoft Outlook and PowerPoint. Proficiency in Adobe Photoshop, Adobe Illustrator, Adobe Creative Suite and video editing software. Must be willing to learn media list database programs.
City of Hope is an equal opportunity employer.
To learn more about our comprehensive benefits, click here: Benefits Information
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
This position is eligible for an annual incentive bonus.</div>

Manager, External Communications and Social Media

TYLin

<div>TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable solutions.<h1 class="jobSectionHeader">
Job Summary</h1>
Responsible for developing, executing, and overseeing integrated internal and external communications strategies that strengthen the organization&rsquo;s brand, enhance employee engagement, and support business objectives. Ensure that internal and external communications touchpoints align with growth strategies and all messaging is appropriate and consistent across all media. 
 
Working closely with leaders, regional teams, and technical experts, translate complex engineering concepts into compelling narratives that resonate with employees, clients, and external stakeholders worldwide.<h1 class="jobSectionHeader">
Responsibilities &amp; Qualifications</h1>
Global Internal Communications<ul><li>
Develop and execute internal communication strategies and campaigns that align a diverse workforce with company priorities, strategy, and culture</li><li>
Craft messaging for organizational updates, transformation initiatives, and change management</li><li>
Create and manage content for various global channels (e.g., intranet, newsletters, town halls)</li><li>
Support employee engagement initiatives, including global campaigns, recognition programs, and culture-building efforts</li><li>
Ensure consistency of messaging across regions, practices, sectors, and markets while allowing for local relevance</li></ul>
External Communications
<ul><li>Develop and implement external communications strategies and partner with marketing on growth campaigns that elevate the organization&rsquo;s reputation.</li><li>
Partner with technical leaders and experts to position the firm as an industry thought leader across key markets</li><li>
Produce and support content for external platforms, including website, social media, and client-facing materials</li><li>
Identify opportunities to showcase major projects, innovations, and technical expertise</li></ul>
Technical Storytelling and Content Development<ul><li>
Create high-quality content for a variety of audiences and channels</li><li>
Maintain and enforce brand voice, messaging, and visual identity standards</li><li>
Translate complex engineering and infrastructure topics into clear, engaging, and accessible content for diverse audiences</li><li>
Write and edit a wide range of materials, including executive communications, project profiles, case studies, and articles</li><li>
Ensure all content reflects the organization&rsquo;s brand voice, technical excellence, and strategic priorities</li></ul>
Strategic Communications and Change Management<ul><li>
Develop communication plans that support business transformation, mergers and acquisitions, and strategic initiatives</li><li>
Anticipate communication risks and develop proactive mitigation strategies</li></ul>
Measurement and Continuous Improvement<ul><li>
Establish and track KPIs to measure the effectiveness of communication strategies and campaigns</li><li>
Analyze engagement data and feedback to refine messaging and channels</li><li>
Continuously improve processes, tools, and content approaches to meet the needs of a global organization</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree in communications, public relations, marketing, journalism, or a related field</li><li>
5&ndash;8+ years of experience in internal and/or external communications, preferably within engineering, infrastructure, or professional services</li><li>
Proven ability to communicate complex technical concepts clearly and effectively</li><li>
Exceptional writing, editing, and storytelling skills</li><li>
Experience working with senior leadership and managing sensitive communications</li><li>
Strong project management skills with the ability to manage multiple priorities and deadlines</li><li>
Proficiency in digital communication tools, content management systems, and analytics</li></ul>
Preferred Qualifications<ul><li>
Experience supporting global or multi-regional organizations</li><li>
Familiarity with change management and employee engagement strategies</li><li>
Experience supporting mergers and acquisitions or large-scale organizational change</li></ul>
Key Competencies<ul><li>
Strategic thinking with a global mindset</li><li>
Technical curiosity and ability to learn complex subject matter</li><li>
Collaboration across cultures and geographies</li><li>
Strong judgment and attention to detail</li><li>
Agility in a fast-paced, project-driven environment</li></ul><h1 class="jobSectionHeader"> 
Additional Information</h1>
T.Y. Lin is committed to pay equity. As part of that commitment, we have provided the base compensation range of $96,000 - $144,000 annually for this position and local market. We recognize that each candidate brings a unique set of skills, experience, education and competencies to the table that will be reflected in our offer. TYLin is proud to offer exciting career development opportunities.
<div><div><div><div><div><div><div><div><div>T.Y. Lin International is an equal opportunity employer and we prohibit discrimination and harassment of any type as protected by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div></div></div></div></div></div></div></div>
TYLin offers a comprehensive total rewards package. Our benefits may include extensive medical, disability and life insurance coverage, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions.
We encourage all candidates to explore our total rewards offering.
Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application.
TYLin is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.</div>

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