f&b operations manager

Flat White Specialty Coffee

Job Title: General Manager (F&amp;B Operations)Doha, Qatar Round Table Group (Flat White, Honoroast, MUD, Stretch Lab &amp; More)Job OverviewWe are seeking an experienced and dynamic General Manager to lead and oversee the overall operations, performance, and strategic growth of our multi-brand business portfolio in Qatar.The ideal candidate will be a strong leader with a proven track record in hospitality, F&amp;B operations, and business excellence, capable of driving profitability, operational efficiency, and exceptional customer experience across all brands.Key Responsibilities1. Strategic Leadership<ul><li>Drive the overall business strategy in alignment with company goals</li><li>Identify growth opportunities, new concepts, and expansion plans</li><li>Lead organizational transformation and continuous improvement initiatives</li></ul>2. Operations Management<ul><li>Oversee daily operations across all brands and outlets</li><li>Ensure consistency in service quality, brand standards, and guest experience</li><li>Monitor and improve operational KPIs across FOH, BOH, and support functions</li></ul>3. Financial Performance<ul><li>Manage P&amp;L, budgets, and cost control initiatives</li><li>Drive revenue growth while maintaining optimal cost ratios</li><li>Ensure HR cost, food cost, and operational expenses are within targets</li></ul>4. Team Leadership &amp; Culture<ul><li>Lead, mentor, and develop department heads and leadership teams</li><li>Foster a high-performance culture aligned with company values</li><li>Oversee workforce planning, succession planning, and talent development</li></ul>5. Customer Experience &amp; Brand Excellence<ul><li>Ensure exceptional customer satisfaction across all touchpoints</li><li>Drive innovation in guest experience and brand positioning</li><li>Maintain consistency in brand identity and quality standards</li></ul>6. Compliance &amp; Governance<ul><li>Ensure compliance with Qatar labor laws, health &amp; safety, and food safety regulations</li><li>Oversee audits, licensing, and regulatory requirements</li></ul>RequirementsEducation &amp; Experience<ul><li>Bachelor&rsquo;s Degree in Business Administration, Hospitality Management, or related field</li><li>MBA or equivalent is an advantage</li><li>Minimum 10&ndash;15 years of experience in F&amp;B / Hospitality</li><li>At least 5+ years in a senior leadership role (GM / Operations Director level)</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and decision-making skills</li><li>Excellent financial and commercial acumen</li><li>Proven experience managing multi-unit operations</li><li>Strong stakeholder management and communication skills</li><li>Ability to thrive in a fast-paced, growth-oriented environment</li></ul>Preferred Experience<ul><li>Experience managing multi-brand or multi-outlet operations</li><li>Exposure to GCC / Middle East market</li><li>Experience in premium or specialty coffee/lifestyle brands</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Private Medical Insurance.</li><li>Opportunity to lead a fast-growing, premium F&amp;B group.</li><li>Career growth and leadership exposure.</li></ul>Job Type: Full-timePay: QAR26,000.00 - QAR30,000.00 per monthWork Location: In person

General Manager

Yousef Al-Rajhi Group

Job Title: Operations Manager – Food &amp; BeverageLocation: Riyadh, Saudi Arabia Employment Type: Full-Time About the RoleWe are seeking an experienced and highly driven Operations Manager to oversee multi-outlet operations within a fast-growing Food &amp; Beverage (F&amp;B) casual dining and quick service restaurant (QSR) environment. The role will be responsible for ensuring operational excellence, driving sales performance, maintaining brand standards, and delivering exceptional customer experiences across all outlets.The ideal candidate will have strong experience in managing burger, pizza, or multi-brand restaurant operations within a high-volume F&amp;B setup. Key Responsibilities<ul><li>Oversee daily operations of multiple restaurant outlets, ensuring smooth execution of all operational activities. </li><li>Drive sales growth, profitability, and operational efficiency across all branches. </li><li>Ensure consistent implementation of brand standards, service quality, and food safety regulations. </li><li>Lead, mentor, and develop Store Managers and outlet teams to achieve performance targets. </li><li>Monitor KPIs including sales, labor cost, food cost, waste control, and customer satisfaction. </li><li>Conduct regular site visits and audits to ensure compliance and operational excellence. </li><li>Collaborate with supply chain, marketing, and HR teams for smooth operations and workforce planning. </li><li>Manage new outlet openings, including setup, staffing, and launch execution. </li><li>Handle customer escalations and ensure timely resolution of operational issues. </li><li>Identify opportunities for process improvement and operational efficiency. </li><li>Prepare and present regular performance reports to senior management. </li></ul> Qualifications &amp; Experience<ul><li>Bachelor’s degree in Business Administration, Hospitality Management, or related field. </li><li>6–10 years of experience in F&amp;B operations management, preferably in QSR or casual dining brands (burgers, pizzas, fast food chains, multi-unit restaurants). </li><li>Proven experience managing multiple outlets simultaneously. </li><li>Strong knowledge of restaurant operations, KPIs, cost control, and P&amp;L management. </li><li>Excellent leadership, communication, and team management skills. </li><li>Ability to work in a fast-paced, high-pressure environment. </li><li>Strong problem-solving and decision-making abilities. </li><li>Fluency in English (Arabic is an advantage). </li><li>Must be currently based in Saudi Arabia or have relevant GCC experience. </li></ul> What We Offer<ul><li>Competitive salary package. </li><li>Performance-based incentives. </li><li>Opportunity to work with a fast-growing and dynamic F&amp;B group. </li><li>Career growth into senior leadership roles.</li></ul>

Operations Manager - Food & Beverage

Margin Plus Management

About UsWe are a fast-growing company in the F&amp;B sector, currently in an exciting expansion phase. Our focus is on building strong operational systems and scaling in a structured, sustainable way.Role OverviewWe are seeking an experienced and driven Head of Operations &amp; Business Developer to lead our operational strategy and expansion efforts. This role goes beyond managing daily operations&mdash;it involves building systems, developing teams, and driving business growth.Key Responsibilities<ul><li>Building scalable systems</li></ul><ul><li>Oversee and optimize daily operations across all locations</li></ul><ul><li>Design and implement scalable systems and processes</li></ul><ul><li>Lead expansion efforts, including opening new branches</li></ul><ul><li>Good Comprehension on numbers</li></ul><ul><li>Can Lead the teams and develop potential leaders</li></ul><ul><li>Identify and execute growth opportunities</li></ul>Requirements<ul><li>Minimum 5 years of experience in operations, preferably in F&amp;B or restaurant chains</li></ul><ul><li>Proven experience in opening new locations and managing expansion</li></ul><ul><li>Strong financial and operational acumen</li></ul><ul><li>Demonstrated leadership and team-building skills</li></ul><ul><li>Strategic thinker with strong execution capabilities</li></ul>What We Offer<ul><li>Opportunity to play a key role in a high-growth company</li></ul><ul><li>Leadership position with real impact on business direction</li></ul><ul><li>Career growth aligned with company expansion</li></ul>Important NoteThis role is not suitable for candidates who are only focused on routine operations management. We are looking for someone who can think strategically and contribute to building and growing the business.How to ApplyPlease submit your application with relevant experience certificate. recruitment@marginplus-qa.comJob Types: Full-time, PermanentExperience:<ul><li>F&amp;B Operation Manager: 5 years (Required)</li><li>Business Development: 5 years (Required)</li></ul>Work Location: In person

Head of Operations & Business Development (F&B)

Qiddiya Investment Company

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most diverse destination portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio supports a large, multi‑national workforce and includes associated retail, leisure, entertainment, and food &amp; beverage amenities.
The Food &amp; Beverage Sr. Manager &ndash; Staff Accommodation is the senior operational leader accountable for the end‑to‑end catering and dining ecosystem across the staff accommodation portfolio. The role is responsible for delivering a high‑quality, inclusive, culturally adaptive dining program that meets the needs of residents from 50+ nationalities, ensuring variety, nutritional balance, and consistently high service standards across all daily meal services. Catering is delivered through a cook‑at‑site and serve model, leveraging fully equipped kitchens, dining halls, and caf&eacute; infrastructure.
This position leads the selection, mobilisation, and governance of the catering service provider(s) and ensures delivery excellence across food production, service, hygiene, cleaning, and resident engagement, operating to the highest standards of safety, hospitality, and compliance. The role also drives digital enablement, efficiency, sustainability, and commercial opportunities to monetize the catering platform beyond staff accommodation residents, where appropriate and approved.
Responsibilities
1) Strategy, Operating Model &amp; Service Design<ul><li><ul><li>
Define and own the F&amp;B strategy for Staff Accommodation aligned to resident expectations, and portfolio growth.</li><li>
Design and implement the cook‑at‑site and serve operating model, including kitchen workflows, production schedules, service formats, and peak‑time planning.</li><li>
Establish a portfolio-wide F&amp;B governance framework: service standards, SOPs, QA/QC, and escalation pathways.</li><li>
Develop the dining experience blueprint across dining halls, caf&eacute;s, beverage services, and resident engagement programs.</li></ul></li></ul>
2) Operator Procurement, Mobilization &amp; Contract Governance<ul><li><ul><li>
Lead (with Procurement/Legal) the selection and appointment of catering service provider(s), ensuring capability to serve 50+ nationalities with consistent quality at scale.</li><li>
Define the commercial and operational structure: scope, pricing model, staffing commitments, performance KPIs/SLAs, penalties/credits, reporting requirements.</li><li>
Oversee mobilization plans: site readiness, equipment commissioning, staffing ramp-up, supply chain setup, trial runs, and go‑live stabilization.</li><li>
Govern contract compliance including variations, claims, performance remedies, and continuous improvement commitments.</li></ul></li></ul>
3) Menu Governance, Cultural Inclusion &amp; Nutrition<ul><li><ul><li>
Ensure diverse, culturally representative menus reflecting major resident demographics, culinary traditions, and dietary needs.</li><li>
Establish rules for menu rotation, variety targets, and event-based programming (festivals, cultural days, wellness themes).</li><li>
Ensure nutritional transparency (calorie/allergen information where applicable), special diets, and balanced meal planning.</li><li>
Implement resident feedback loops to adjust menus without compromising standards, cost discipline, or operational feasibility.</li></ul></li></ul>
4) Food Production, Service Delivery &amp; Hospitality Standards<ul><li><ul><li>
Maintain consistently high-quality food prepared on site with strong controls on taste, temperature, freshness, and presentation.</li><li>
Ensure dining services are welcoming, efficient, and aligned with hospitality standards (service etiquette, queue management, cleanliness).</li><li>
Ensure caf&eacute;s and beverage services complement daily needs (availability, product mix, pricing where applicable, service hours).</li><li>
Establish service coverage standards across breakfast/lunch/dinner, late-night/shift requirements where relevant.</li></ul></li></ul>
5) Food Safety, Hygiene, Cleaning &amp; Regulatory Compliance<ul><li><ul><li>
Implement and enforce HACCP-based food safety management and hygiene systems, including training, audits, and incident response.</li><li>
Ensure full compliance with applicable local regulations and QIC governance requirements:
</li><li><ul><li>Food handling and storage controls</li><li>
Pest control</li><li>
Cleaning and sanitation programs</li><li>
Traceability and supplier assurance</li><li>
Non‑conformance management and corrective actions</li></ul></li><li>
Lead regular internal audits and support external inspections; ensure readiness, documentation integrity, and corrective closure.</li></ul></li></ul>
6) Digital Enablement &amp; Resident Experience<ul><li><ul><li>
Drive implementation of digital tools that enhance transparency, convenience, and engagement, such as:
</li><li><ul><li>Digital menus with allergens/nutrition information</li><li>
Meal feedback and satisfaction surveys</li><li>
QR-based service logging and issue reporting</li><li>
Demand forecasting / waste tracking</li><li>
Queue monitoring / service timing dashboards</li></ul></li><li>
Use data to drive improvements in quality, satisfaction, throughput, and cost-to-serve.</li></ul></li></ul>
7) Operational Efficiency, Cost Control &amp; Sustainability<ul><li><ul><li>
Own and optimize the F&amp;B cost structure: staffing productivity, procurement strategies, portion controls, and waste reduction.</li><li>
Implement sustainability initiatives: responsible sourcing, packaging reduction, water/energy efficiency, food waste minimization, recycling systems.</li><li>
Monitor consumption patterns and demand planning to improve production accuracy and reduce overproduction.</li></ul></li></ul>
8) Resident Wellbeing, Engagement &amp; Community Activation<ul><li><ul><li>
Position dining as a well-being lever&mdash;supporting morale, productivity, and a sense of community.</li><li>
Deliver resident engagement initiatives through food (theme nights, cultural celebrations, wellness menus, cooking demos, feedback forums).</li><li>
Manage complaint resolution and service recovery standards to protect trust and resident satisfaction.</li></ul></li></ul>
9) Monetization Beyond Residents (Commercial Growth)<ul><li><ul><li>
Develop and execute approved monetization strategies that leverage kitchens/caf&eacute;s beyond staff accommodation residents, without impacting core services, for example:
</li><li><ul><li>Catering for Qiddiya events and internal functions</li><li>
Corporate catering to nearby assets/entities</li><li>
Retail caf&eacute; concepts accessible to adjacent worker populations (where permitted)</li><li>
Packaged meal programs / grab-and-go offerings</li></ul></li><li>
Create commercial guardrails: pricing, capacity thresholds, service-level protection, margin targets, compliance requirements, and reporting.</li><li>
Partner with Finance/AM/PM to structure business cases and ensure profitability and governance.</li></ul></li></ul>
10) People Leadership &amp; Capability Building<ul><li><ul><li>
Lead a high-performing F&amp;B oversight team and set clear performance expectations for operator teams.</li><li>
Ensure training and competence standards (food safety, service quality, cultural sensitivity).</li><li>
Build succession and capability pipelines to support scaling to 2030.</li></ul></li></ul>
11) Performance Reporting &amp; Governance Cadence<ul><li><ul><li>
Establish a structured performance rhythm with weekly/monthly reporting across quality, safety, resident satisfaction, cost performance, waste, compliance, and operator KPIs.</li><li>
Provide executive updates to QIC leadership and ensure decision-grade reporting, risk/issues logs, and corrective action tracking.</li></ul></li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in hospitality management, Industrial catering, Culinary Arts, Food Service Management, Business Administration, or a related field.
</li><li>Ability to operate effectively in a fast-paced, dynamic work environment with evolving priorities and cross-functional demands.</li><li>
HACCP Certification (required/strongly preferred) and demonstrable implementation experience. Any recognized hospitality leadership accreditation (advantage).</li><li>
Food safety certifications such as ServSafe (Manager) or equivalent recognized food safety credential.
</li><li>ISO 22000 / Food Safety Management Systems exposure/certification (advantage).
</li><li>10+ years of progressive experience and leadership in delivering high-volume, multi-site, multi-shift catering operations (preferably for residential communities, workforce accommodation, hospitals, cruise liners, campuses, or large hotels).
</li><li>5+ years in a senior leadership capacity (Executive Chef/ Head of F&amp;B)</li><li>
Demonstrated experience in mobilization / pre-opening / transitions, including operator appointment and go-live readiness.</li>
GCC/KSA experience preferred 
<li>
</li></ul> 
 
Benefits 
Join Qiddiya's team and enjoy a dynamic work environment that offers growth opportunities, a collaborative culture, and the chance to make a significant impact as our future Playmaker !</div>

Food & Beverage Senior Manager- Property Management Staff Accommodation-003-CDU3

Al-Jubu Group Company

About the Role:We are looking for a motivated and organized Assistant Operations Manager to help oversee the daily operations of our F&amp;B outlets. You will support the Operations Manager in managing staff, ensuring excellent customer service, maintaining quality standards, and improving efficiency across all departments.Key Responsibilities:* Assist in managing day-to-day F&amp;B operations* Supervise and support outlet teams to ensure smooth service* Monitor inventory, ordering, and cost control* Help implement company policies and quality standards* Handle customer feedback and ensure guest satisfaction* Support in training and performance evaluation of staffRequirements:* Experience in the F&amp;B or hospitality industry (minimum 2 years preferred)* Strong leadership and communication skills* Good understanding of operations and customer service* Ability to work under pressure and handle multiple tasks* Flexible schedule, including weekends and holidaysWhat We Offer:* Competitive salary and benefits* Opportunities for growth and career development* Positive and supportive work environmentJob Type: Full-timePay: KD500.000 - KD700.000 per monthApplication Question(s):<ul><li>NON ARAB &amp; LOCATION ; KUWAIT ONLY </li></ul>Work Location: In person

Assistant Operation Manager - F & B

Aqcha Restaurant (E-11)

Company: Bing Chun Location: IslamabadJob Overview: Bing Chun is a growing F&amp;B franchise brand specializing in coffee, bubble tea, and fresh juices. We are seeking a dynamic and business-driven Local Franchise Manager to lead franchise development, drive lead generation, and support brand expansion across potential markets.The ideal candidate will have strong experience in restaurant, caf&eacute;, or beverage franchise operations and will be responsible for identifying, engaging, and converting potential franchise partners into long-term business collaborations.What Are We Looking For: We are seeking a dynamic and results-driven Local Franchise Manager to lead franchise development and business expansion for Bing Chun, a growing F&amp;B brand specializing in coffee, bubble tea, and fresh juices. The role is focused on identifying potential franchise opportunities, generating and converting leads, and building strong business relationships to support long-term growth.The ideal candidate will have hands-on experience in restaurant, caf&eacute;, or beverage franchise operations, along with strong business development and networking capabilities. This position requires a strategic thinker who can effectively manage the franchise pipeline, conduct market research, and collaborate with internal teams to ensure successful onboarding and expansion of franchise outlets.Key Responsibilities:<ul><li>Identify, generate, and manage leads for potential franchise opportunities through multiple channels including social media, email outreach, referrals, and professional networks.</li><li>Convert qualified leads into franchise partners through structured follow-ups, presentations, and negotiations.</li><li>Develop and maintain a strong professional network to support franchise business expansion.</li><li>Conduct market research to identify new business opportunities and potential franchise zones.</li><li>Build and maintain relationships with potential customers, business owners, and strategic partners.</li><li>Represent the organization in a professional and diplomatic manner during meetings, negotiations, and business discussions.</li><li>Prepare and deliver franchise presentations and proposals to prospective clients.</li><li>Coordinate with internal departments to ensure smooth onboarding of franchise partners.</li><li>Maintain accurate records of leads, conversions, and franchise pipeline activity.</li><li>Support strategic growth initiatives and contribute to expansion planning.</li></ul>Required Skills &amp; Competencies:<ul><li>Strong lead generation and business development capability.</li><li>Excellent communication skills in English and Urdu.</li><li>Strong interpersonal, negotiation, and networking skills.</li><li>Ability to communicate with diplomacy and professionalism in business discussions.</li><li>Strong understanding of franchise models, especially in F&amp;B, caf&eacute;, restaurant, or beverage industry.</li><li>Experience in handling customer acquisition and business conversion processes.</li><li>Strong presentation and persuasion skills.</li><li>Self-driven, target-oriented, and result-focused mindset.</li><li>Ability to work independently and manage multiple franchise leads simultaneously.</li><li>Strong business awareness and market understanding.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Business Development, or related field.</li><li>3 to 5 years of experience in franchise business, restaurant, caf&eacute;, coffee shop, bubble tea, juice bar, or F&amp;B industry.</li></ul>Preferred Attributes:<ul><li>Experience in caf&eacute;/restaurant franchise development or F&amp;B brand expansion.</li><li>Strong understanding of beverage industry trends (coffee, bubble tea, juice concepts).</li><li>Established professional social network in hospitality or F&amp;B sector.</li><li>Strong digital awareness for lead generation via social media platforms.</li><li>Ability to work under pressure and meet expansion targets.</li><li>High level of professionalism, integrity, and business ethics.</li></ul>Note:<ul><li>Candidates with direct experience in restaurant, caf&eacute;, or beverage franchise operations will be given strong preference. Prior experience in franchise development or F&amp;B brand expansion will be considered a major advantage.</li></ul>How To Apply:<ul><li>Interested candidates are encouraged to submit their CV and a brief cover letter to hr@pkorient.com. Please mention &ldquo;_Application for Local Franchise Manager &ndash; Bing Chun_&rdquo; in the subject line. Only shortlisted candidates will be contacted for further process.</li></ul>Work Location: In person

Local Franchise Manager

Seazen Group

We are looking for an experienced Area Manager to join our Operations team and lead multiple restaurant locations, driving sales growth, operational efficiency, and exceptional customer experience. As a key member of the Operations leadership team, you will play a critical role in overseeing multi-unit performance, profitability, and brand standards. You&rsquo;ll work closely with F&amp;B Management, Marketing, HR, Finance, QA, and CX teams to support strategic initiatives, expansion, and operational excellence. Key Responsibilities: ✅ Lead and oversee operations across multiple restaurant locations ✅ Drive sales growth, profitability, and achievement of operational targets ✅ Analyze KPIs, sales trends, and financial performance and take corrective actions ✅ Ensure compliance with health &amp; safety regulations, SOPs, and brand standards ✅ Lead, coach, and develop Restaurant Managers and teams ✅ Oversee service recovery, guest satisfaction, and complaint resolution ✅ Monitor budgets, P&amp;L performance, staff costs, and controllable expenses ✅ Support annual budgeting, forecasting, and cost-control initiatives ✅ Collaborate with Marketing on promotions and growth strategies ✅ Lead pre-opening activities for new outlets and support expansion projects ✅ Conduct audits, competitor analysis, and market studies ✅ Coordinate with Culinary, IT, QA, and CX teams to enhance operationsRequirements:Minimum 5 years&rsquo; experience in the same position (Area Manager / Multi-Unit Manager) Proven experience managing multi-location F&amp;B / restaurant operations Strong financial acumen with experience in budgeting, forecasting, and P&amp;L management Bachelor&rsquo;s Degree (Catering Science / Culinary Arts preferred) Fluent in Arabic and English (mandatory) Strong leadership, planning, and decision-making skills Ability to manage pressure, multiple priorities, and operational challenges Customer-focused mindset with a passion for hospitalityJob Type: Full-timePay: Up to KD1,150.000 per monthExperience:<ul><li>F&amp;B: 5 years (Required)</li><li>Area Manager: 5 years (Required)</li></ul>Work Location: In person

Area Manager (F&B)

Search 10000+ F&b operations manager jobs near you this April. New roles added regularly across leading industries. Apply today.