facility ops team member

ZoSpace

<div><div><b>Position:</b> Center Manager &ndash; Coworking (Facility &amp; Community Operations)</div><div><b>
Company:</b> ZO Space Private Limited</div><div><b>
Location:</b> Head Office: Saket, New Delhi</div><div><b>
Type:</b> Full-Time (with local travel for vendor/site coordination)</div><div><b>
Experience Required:</b> 2&ndash;5 Years (Coworking/Business Center, Facility Operations, or Community Management Preferred)</div><div></div><div><b><br>
About the Role</b></div><div>
The Center Manager will be responsible for ensuring smooth daily operations of the coworking facility, maintaining high service standards, and fostering a positive member experience. This role involves overseeing facility upkeep, supervising vendor and housekeeping staff, managing member interactions, coordinating with internal teams, and supporting occupancy growth. The ideal candidate is organized, service-oriented, and capable of handling both operational responsibilities and community engagement with professionalism.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div></div><div><b><br>
Client Engagement &amp; Member Handling</b></div><ul><li>
Serve as the primary point of contact for members&mdash;onboarding, inductions, and renewals.</li><li>
Track and improve member NPS; manage grievances, tickets, and SLAs.</li><li>
Curate a welcoming front-of-house experience and ensure brand standards at all times.</li></ul><div></div><div><b><br>
Facility Operations &amp; Vendor Management</b></div><ul><li>
Oversee housekeeping, security, HVAC, DG, Fire, Internet, and pantry operations.</li><li>
Drive preventive maintenance schedules; ensure 99%+ uptime of critical services.</li><li>
Manage AMCs, vendor SLAs, and daily checklists; validate service quality before approvals.</li></ul><div></div><div><b><br>
Community &amp; Events</b></div><ul><li>
Plan and execute monthly community events, workshops, and partner activations.</li><li>
Foster networking among members; promote upsells (meeting rooms, day passes, add-ons).</li><li>
Maintain an active community calendar and communication across channels.</li></ul><div></div><div><b><br>
Sales Support &amp; Revenue Enablement</b></div><ul><li>
Support site visits, walkthroughs, and handovers with the Sales team.</li><li>
Ensure show-ready floors, accurate seating plans, and signage for prospects.</li><li>
Track center-level revenues (desks, meeting rooms, add-ons) and assist in collections follow-ups.</li></ul><div></div><div><b><br>
Safety, Compliance &amp; SOPs</b></div><ul><li>
Enforce SOPs for EHS, access control, visitor logs, and incident reporting.</li><li>
Maintain statutory compliances (fire NOC, lifts, FHCs, evacuation drills) in coordination with Projects/Compliance.</li><li>
Keep asset registers, stock levels, and calibration/inspection records updated.</li></ul><div></div><div><b><br>
CRM &amp; Reporting</b></div><ul><li>
Log tickets, incidents, renewals, and occupancy updates on CRM/trackers.</li><li>
Share daily/weekly MIS&mdash;occupancy, NPS, ticket TATs, expenses, and event ROI.</li><li>
Prepare MOMs for audits, walkthroughs, and vendor reviews.</li></ul><div></div><div><b><br>
Closure Support (Fitouts/Transitions)</b></div><ul><li>
Coordinate minor fit-out changes, snag lists, and move-ins/move-outs.</li><li>
Ensure zero-defect handovers with signed checklists and documentation.</li></ul><div></div><div><b><br>
Candidate Profile</b></div><div></div><div><b><br>
Must-Have Qualifications &amp; Skills</b></div><ul><li>
Graduate in Hospitality/Business/Facility/Operations.</li><li>
2&ndash;5 years of experience in coworking/business centers, facility ops, or community management.</li><li>
Strong stakeholder management with vendors, members, and internal teams.</li><li>
Working knowledge of building services (HVAC, DG, Fire, Networking basics).</li><li>
Excellent communication, conflict resolution, and service orientation.</li><li>
Proficiency with CRM tools, Google Sheets/Excel, and ticketing systems.</li><li>
Willingness to work from the center and travel within Delhi NCR as needed.</li></ul><div></div><div><b><br>
Performance Expectations &amp; KPIs Targets</b></div><ul><li>
90%+ member satisfaction/NPS; ticket FTR within SLA (e.g., 24 hrs for L1 issues).</li><li>
99% uptime for critical utilities (HVAC, power, internet).</li><li>
Meeting room/utilization and add-on revenue growth (month-on-month).</li><li>
Zero critical non-compliances in monthly audits; timely closure of snags.</li><li>
Support occupancy goals with show-ready floors and prompt sales coordination.</li></ul><div></div><div><b><br>
Growth Potential</b></div><ul><li>
Progression to Senior Center Manager or Cluster Manager based on performance.</li><li>
Opportunity to lead multi-site operations and enterprise client centers.</li><li>
Exposure to design-build handovers, launches, and process improvement projects.</li></ul><div></div><div><b><br>
What We Offer</b></div><ul><li>
Competitive fixed monthly salary.</li><li>
Performance incentives and on-duty meal/travel allowance for official tasks.</li><li>
Transparent, growth-oriented culture with SOPs and training support.</li><li>
Hands-on learning across member success, facility ops, and community building.</li></ul><div></div><div><b><br>
About ZO Space</b></div><div>
ZO Space is a growing coworking and managed office provider that also collaborates on design-and-build solutions. We partner with property owners, developers, coworking operators, and corporates to design, fit out, and deliver functional workspaces. Our focus is on practical design, transparent processes, and timely execution to help clients lease and occupy spaces faster and better.</div><div></div><div><b><br>
To Apply:</b> Email your CV to hr@zospace.in with the subject line: Application &ndash; Center Manager &ndash; Coworking (Facility &amp; Community Operations)</div></div><div></div>

Center Manager- Facility Management

US Fitness Holdings

<strong>Job Requirements </strong><br><p>Join a fast-growing health-club company! Lead and develop our fitness team, create memorable member experiences, and drive personal training growth - all while keeping the floor safe, welcoming, and fun as you help members crush their goals.</p><p> </p><p><strong>What you'll do:</strong></p><ul><li>Recruit, coach, and manage a team of professional trainers</li><li>Run New Member Orientation, movement assessments, and trainer-led programs</li><li>Build PT revenue: set goals, track performance, and hit targets</li><li>Oversee day-to-day fitness ops: schedules, payroll input, billing, and equipment checks</li><li>Ensure facility safety, respond to member concerns, and act as Manager-on-Duty when needed</li><li>Collaborate with the GM to plan budgets, reports, and growth strategies.</li><li>Lead from the Front!</li></ul><p><strong>Who you are:</strong></p><ul><li>A people leader who loves coaching trainers and inspiring members</li><li>Organized, sales-focused, and comfortable with basic reporting and systems</li><li>Friendly, professional, and ready to work flexible club hours</li></ul><p><strong>What we're looking for:</strong></p><ul><li>Nationally recognized personal training certification (required).</li><li>Current CPR/AED certification (required).</li><li>Experience in fitness management or personal training (preferred).</li><li>Degree in exercise science/kinesiology or related field (preferred).</li></ul><p><strong>Benefits & Perks:</strong></p><ul><li>Complimentary club membership + guest privileges</li><li>Discounts on training, spa services, programs, and apparel</li><li>Employee referral bonus</li><li> In-house Certification + Continuing Education </li><li>Full-Time Only<strong>:</strong> Medical, dental, vision, life insurance, 401(k), and paid time off</li></ul><p><strong>ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p><p> Know Your Rights </p><p> Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities </p><br><br>

Fitness Director

<strong>Job Requirements </strong><br><p>Join a fast-growing health-club company! Lead and develop our fitness team, create memorable member experiences, and drive personal training growth - all while keeping the floor safe, welcoming, and fun as you help members crush their goals.</p><p> </p><p><strong>What you'll do:</strong></p><ul><li>Recruit, coach, and manage a team of professional trainers</li><li>Run New Member Orientation, movement assessments, and trainer-led programs</li><li>Build PT revenue: set goals, track performance, and hit targets</li><li>Oversee day-to-day fitness ops: schedules, payroll input, billing, and equipment checks</li><li>Ensure facility safety, respond to member concerns, and act as Manager-on-Duty when needed</li><li>Collaborate with the GM to plan budgets, reports, and growth strategies.</li><li>Lead from the Front!</li></ul><p><strong>Who you are:</strong></p><ul><li>A people leader who loves coaching trainers and inspiring members</li><li>Organized, sales-focused, and comfortable with basic reporting and systems</li><li>Friendly, professional, and ready to work flexible club hours</li></ul><p><strong>What we're looking for:</strong></p><ul><li>Nationally recognized personal training certification (required).</li><li>Current CPR/AED certification (required).</li><li>Experience in fitness management or personal training (preferred).</li><li>Degree in exercise science/kinesiology or related field (preferred).</li></ul><p><strong>Benefits & Perks:</strong></p><ul><li>Complimentary club membership + guest privileges</li><li>Discounts on training, spa services, programs, and apparel</li><li>Employee referral bonus</li><li> In-house Certification + Continuing Education </li><li>Full-Time Only<strong>:</strong> Medical, dental, vision, life insurance, 401(k), and paid time off</li></ul><p><strong>US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p><p> Know Your Rights </p><p> Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities </p><br><br>

<strong>Job Requirements </strong><br><p>Join a fast-growing club team and be the friendly face members meet first. As Assistant Fitness Director you'll run New Member Orientation, coach members and trainers, and drive personal training sales - all while creating awesome, lasting member results.</p><p> </p><p><strong>What you'll do:</strong></p><ul><li>Lead New Member Orientation: biometrics, goal-setting, and Smart Start conversions</li><li>Assign and coach Personal Trainers; deliver and demo safe, effective programs</li><li>Manage PT leads, follow-ups, and tracking to hit sales goals</li><li>Keep member records accurate, run reports, and support audit/meeting needs</li><li>Work peak hours to ensure orientations and training sessions run smoothly</li><li>Lead from the Front and help with day-to-day club ops</li></ul><p><strong>What we're looking for</strong></p><ul><li>Nationally recognized personal training certification (required)</li><li>Current CPR/AED certification (required)</li><li>Friendly coach with strong sales skills, great communication, and a team mindset</li><li>Organized, punctual, tech-comfortable, and able to work flexible hours</li></ul><p><strong>Preferred Requirements</strong></p><ul><li><p>Bachelor's degree in Kinesiology, Sports Medicine or other related field</p></li><li><p>1 year of personal training experience</p></li></ul><p><strong>Benefits & Perks</strong></p><ul><li>Complimentary club membership + guest privileges</li><li>Discounts on training, spa services, programs, and apparel</li><li>Employee referral bonus</li><li> In-house Certification + Continuing Education </li><li>Full-Time Only<strong>:</strong> Medical, dental, vision, life insurance, 401(k), and paid time off</li></ul><p><strong>US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p><p> Know Your Rights </p><p> Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities </p><br><br>

Assistant Fitness Director

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