family coach

YMCA of the East Bay

<div>At the YMCA of the East Bay, our Family Advocate plays a pivotal role in supporting families on their journey to success. You will lead goal-setting and coaching with parents and caregivers, acting as a trusted guide and advocate. By connecting families to community resources and services, you help ensure the best possible educational and developmental outcomes for children. This role offers the opportunity to make a meaningful impact in the lives of families while advancing the YMCA&rsquo;s mission of strengthening communities.

Why You&rsquo;ll Love Working Here
<ul>
<li>Medical, Dental, and Vision Insurance &ndash; Full-time employees are eligible for heavily subsidized coverage with several plan options.</li>
<li>Basic Life and AD&amp;D Insurance, with options for Voluntary Life and AD&amp;D coverage.</li>
<li>Flexible Spending Accounts (FSA) for health and dependent care expenses.</li>
<li>Long-Term Disability Insurance for added financial protection.</li>
<li>Employee Assistance and Wellness Programs to support mental health and work-life balance.</li>
<li>Commuter Benefits available for eligible employees.</li>
<li>12 Designated Holidays.</li>
<li>Paid Time Off for vacation and sick leave.</li>
<li>Professional Development Opportunities and ongoing training to support your career growth.</li>
<li>YMCA Membership Benefits and discounts on programs for you and your family</li>
</ul>
Qualifications
<ul>
<li>BA or BS in family development, psychology, sociology or related field
</li><li>One year of related experience in a non-profit and/or human services setting</li>
<li>A high degree of cultural awareness and competency in cross-cultural practices with children and families</li>
<li>Experience working with low-income communities</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to negotiate and mediate to attain win-win situations</li>
<li>T.B. and other required health clearances at the time of employment</li>
<li>Fingerprint clearance by the DOJ and CCL agencies</li>
<li>Valid California Drivers&rsquo; License and use of a personal automobile including evidence of auto liability insurance coverage</li>
<li>Bilingual in English and Spanish preferred</li>
<li>Proficiency in Microsoft Word, Outlook and other computer programs</li>
</ul>
Specific Essential Function from the Job Description for this role
<div><ul><li>Develop positive, respectful and trusting relationships with and serve as a liaison between Community School partners and services and families.</li></ul>
<ul><li>Conduct outreach, recruitment, and enrollment, meeting Head Start Performance Standards and Funding Terms and Conditions.</li></ul>
<ul><li>Provide orientation on philosophy of program and services provided.</li></ul>
<ul><li>Implement strategies including home visits to learn about families and the changing community.</li></ul>
<ul><li>Develop strengths-based assessments with families that describe their goals, strengths, resources and support networks, as well as necessary services and supports that include health concerns.</li></ul>
<ul><li>Develop an individualized family plan in partnership with the family that includes health, follow up regularly with the family and collaborate on resolving obstacles.</li></ul>
<ul><li>Facilitate families&rsquo; problem-solving and support enhancing problem-solving skills.</li></ul>
<ul><li>Coach, consult, educate, and utilize counseling skills, where appropriate.</li></ul>
<ul><li>Advocate for families and support them in advocating for themselves.</li></ul>
<ul><li>Support the health and wellness of children and families in the program.
</li></ul><ul><li>Ensure all health requirements are met upon entrance into the program and track all health, dental and nutrition-related data, and ensure routine follow-up.</li></ul>
<ul><li>Assist with all health screenings required for completion within 45 calendar days of child&rsquo;s enrollment in the program.</li></ul>
<ul><li>Identify common interests and needs of parents in order to plan appropriate activities, training and groups.</li></ul>
<ul><li>Engage parents in volunteering, community service and other ways of contributing to program activities and services.</li></ul>
<ul><li>Work with other program staff to support interactive literacy activities and other learning approaches between parents and their children.</li></ul>
<ul><li>Serve as a productive team member on an interdisciplinary team of professionals, participate and facilitate case conferences to promote holistic service delivery.
</li></ul><ul><li>Promote and support parent involvement and leadership throughout the program.</li></ul>
<ul><li>Research and keep up-to-date on program and community resources, analyze community resources to family needs and refer families to community resources as appropriate.</li></ul>
<ul><li>Listen and support families in making decisions and taking active steps to resolve current crises and be prepared to address future crises.
</li></ul><ul><li>Learn about and be sensitive to each family&rsquo;s values, beliefs, traditions, cultural influences, makeup, and circumstances using a culturally competent and flexible approach.</li></ul>
<ul><li>Perform record-keeping and internal and external reporting tasks in a timely and objective fashion.</li></ul>
<ul><li>Contribute to and participate in strategic planning, program self-assessment and other efforts to improve program services and agency responsiveness to families.</li></ul>
<ul><li>Make decisions and act based on family support principles, theories, practices, and code of ethics while maintaining professional boundaries and confidentially.
</li></ul><ul><li>Complete other duties as assigned.</li></ul>
</div>
Work Environment &amp; Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these functions.
<ul>
<li>Ability to demonstrate sufficient strength, agility, and mobility to carry out essential job duties and supervise program activities.</li>
<li>Visual acuity to effectively observe and monitor program activities.</li>
<li>Mobility to respond promptly to emergencies.</li>
</ul>
Measure Effectiveness

This position directly impacts the YMCA&rsquo;s ability to support the Head Start/Early Head Start (EHS) program. Effectiveness in this role will be evaluated based on:
<ul>
<li>Communications that are culturally responsive, accurate, timely, and grounded in mutual trust.</li>
<li>Development and maintenance of positive, collaborative relationships with families and community partners.</li>
<li>Completion and timely submission of program reports and required documentation.</li>
<li>Achievement of service goals for the targeted number of youth and families.</li></ul></div>

Family Advocate (Early Childhood Impact Program)- Emeryville

Aqua-Tots Swim School

<div>Family Experience Teammate
Welcome to Aqua-Tots Swim Schools! We are on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life.
Are you a motivated and customer-focused individual with a passion for helping families? Join us as a Family Experience Teammate, where you&rsquo;ll provide exceptional service, build relationships, and create a welcoming environment for every family.
What You&rsquo;ll Do as a Family Experience Teammate:
<ul><li>Deliver outstanding customer service: Greet families warmly, answer phone calls, and respond to email inquiries promptly and professionally.
</li><li>Guide families through their journey: Help families choose the right swim program, complete enrollment, and address questions or concerns with care and expertise.
</li><li>Promote the Aqua-Tots experience: Communicate the benefits of our swim curriculum and how it fosters water safety and lifelong skills.
</li><li>Resolve customer inquiries: Provide solutions for scheduling, billing, or account updates to ensure families have a seamless experience.
</li><li>Celebrate family milestones: Hand out stickers, high-fives, and celebrate swim achievements to create positive and memorable experiences.
</li><li>Maintain a welcoming environment: Ensure the swim school is clean, organized, and inviting for families.
</li><li>Collaborate with the team: Attend regular team meetings and training sessions to stay informed and provide consistent, high-quality service.
</li></ul>Qualifications:<ul><li>
Ability to routinley lift more than 60lbs</li><li>
CPR certification successfully completed within 60 days of hire</li></ul>
Why Join Aqua-Tots?
We value our teammates and offer benefits to support your success:
All teammates receive:
<ul><li>Weekly pay
</li><li>Holidays off
</li><li>Flexible and consistent scheduling based on your availability
</li><li>Tuition reimbursement for school
</li><li>Retirement savings opportunity
</li><li>Team incentives and potential bonuses
</li><li>Opportunity for growth and advancement
</li></ul>Full-time teammates also enjoy:
<ul><li>Health insurance
</li><li>Employee dental and vision coverage&mdash;100% paid for by us!
</li><li>Life insurance &mdash;100% paid for by us!
</li></ul>What We&rsquo;re Looking For:
<ul><li>Customer service skills: Experience in customer-facing roles such as sales, hospitality, or administration.
</li><li>Child-focused experience: Babysitting, teaching, coaching, or other roles involving children.
</li><li>Problem-solving ability: Comfort addressing customer inquiries and finding effective solutions.
</li><li>Excellent communication skills: Friendly, clear, and professional interactions with families and teammates.
</li><li>Team-oriented mindset: A willingness to collaborate, help others, and contribute to a positive work environment.
</li><li>Passion for making an impact: A genuine desire to support families and teach water safety.
</li></ul>What You Can Expect from Us:
<ul><li>A fun, fast-paced, and supportive environment guided by our core values: being friendly, willing, humble, and driven.
</li><li>Fully paid, proactive, hands-on training to set you up for success.
</li><li>Continuous opportunities to develop your skills and grow within the organization.
</li><li>The chance to make a meaningful impact on the lives of children and their families every day.
</li></ul>If you&rsquo;re ready to bring exceptional customer service and create unforgettable experiences for families, apply to be a Family Experience Teammate today!</div>

Family Experience Teammate

Family Experience Teammate Welcome to Aqua-Tots Swim Schools! We are on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life. Are you a motivated and customer-focused individual with a passion for helping families? Join us as a Family Experience Teammate, where you&rsquo;ll provide exceptional service, build relationships, and create a welcoming environment for every family. What You&rsquo;ll Do as a Family Experience Teammate: Deliver outstanding customer service: Greet families warmly, answer phone calls, and respond to email inquiries promptly and professionally. Guide families through their journey: Help families choose the right swim program, complete enrollment, and address questions or concerns with care and expertise. Promote the Aqua-Tots experience: Communicate the benefits of our swim curriculum and how it fosters water safety and lifelong skills. Resolve customer inquiries: Provide solutions for scheduling, billing, or account updates to ensure families have a seamless experience. Celebrate family milestones: Hand out stickers, high-fives, and celebrate swim achievements to create positive and memorable experiences. Maintain a welcoming environment: Ensure the swim school is clean, organized, and inviting for families. Collaborate with the team: Attend regular team meetings and training sessions to stay informed and provide consistent, high-quality service. Qualifications: Ability to routinley lift more than 60lbs CPR certification successfully completed within 60 days of hire Why Join Aqua-Tots? We value our teammates and offer benefits to support your success: All teammates receive: Weekly pay Holidays off Flexible and consistent scheduling based on your availability Tuition reimbursement for school Retirement savings opportunity Team incentives and potential bonuses Opportunity for growth and advancement Full-time teammates also enjoy: Health insurance Employee dental and vision coverage&mdash;100% paid for by us! Life insurance &mdash;100% paid for by us! What We&rsquo;re Looking For: Customer service skills: Experience in customer-facing roles such as sales, hospitality, or administration. Child-focused experience: Babysitting, teaching, coaching, or other roles involving children. Problem-solving ability: Comfort addressing customer inquiries and finding effective solutions. Excellent communication skills: Friendly, clear, and professional interactions with families and teammates. Team-oriented mindset: A willingness to collaborate, help others, and contribute to a positive work environment. Passion for making an impact: A genuine desire to support families and teach water safety. What You Can Expect from Us: A fun, fast-paced, and supportive environment guided by our core values: being friendly, willing, humble, and driven. Fully paid, proactive, hands-on training to set you up for success. Continuous opportunities to develop your skills and grow within the organization. The chance to make a meaningful impact on the lives of children and their families every day. If you&rsquo;re ready to bring exceptional customer service and create unforgettable experiences for families, apply to be a Family Experience Teammate today!

<div>Family Experience Teammate
Welcome to Aqua-Tots Swim Schools! We are on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life.
Are you a motivated and customer-focused individual with a passion for helping families? Join us as a Family Experience Teammate, where you&rsquo;ll provide exceptional service, build relationships, and create a welcoming environment for every family.
What You&rsquo;ll Do as a Family Experience Teammate:<ul><li>
Deliver outstanding customer service: Greet families warmly, answer phone calls, and respond to email inquiries promptly and professionally.</li><li>
Guide families through their journey: Help families choose the right swim program, complete enrollment, and address questions or concerns with care and expertise.</li><li>
Promote the Aqua-Tots experience: Communicate the benefits of our swim curriculum and how it fosters water safety and lifelong skills.</li><li>
Resolve customer inquiries: Provide solutions for scheduling, billing, or account updates to ensure families have a seamless experience.</li><li>
Celebrate family milestones: Hand out stickers, high-fives, and celebrate swim achievements to create positive and memorable experiences.</li><li>
Maintain a welcoming environment: Ensure the swim school is clean, organized, and inviting for families.</li><li>
Collaborate with the team: Attend regular team meetings and training sessions to stay informed and provide consistent, high-quality service.</li></ul>
Qualifications:<ul><li>
Ability to routinley lift more than 60lbs</li><li>
CPR certification successfully completed within 60 days of hire</li><li>
Must be 16 years of age or older
</li><li>Must be elgible to work in the United states
</li></ul>Why Join Aqua-Tots?
We value our teammates and offer benefits to support your success:
All teammates receive:<ul><li>
Weekly pay</li><li>
Holidays off</li><li>
Flexible and consistent scheduling based on your availability</li><li>
Tuition reimbursement for school</li><li>
Retirement savings opportunity</li><li>
Team incentives and potential bonuses</li><li>
Opportunity for growth and advancement</li></ul>
Full-time teammates also enjoy:<ul><li>
Health insurance</li><li>
Employee dental and vision coverage&mdash;100% paid for by us!</li><li>
Life insurance &mdash;100% paid for by us!</li></ul>
What We&rsquo;re Looking For:<ul><li>
Customer service skills: Experience in customer-facing roles such as sales, hospitality, or administration.</li><li>
Child-focused experience: Babysitting, teaching, coaching, or other roles involving children.</li><li>
Problem-solving ability: Comfort addressing customer inquiries and finding effective solutions.</li><li>
Excellent communication skills: Friendly, clear, and professional interactions with families and teammates.</li><li>
Team-oriented mindset: A willingness to collaborate, help others, and contribute to a positive work environment.</li><li>
Passion for making an impact: A genuine desire to support families and teach water safety.</li></ul>
What You Can Expect from Us:<ul><li>
A fun, fast-paced, and supportive environment guided by our core values: being friendly, willing, humble, and driven.</li><li>
Fully paid, proactive, hands-on training to set you up for success.</li><li>
Continuous opportunities to develop your skills and grow within the organization.</li><li>
The chance to make a meaningful impact on the lives of children and their families every day.</li></ul>
If you&rsquo;re ready to bring exceptional customer service and create unforgettable experiences for families, apply to be a Family Experience Teammate today!</div>

<div>Family Experience Teammate
Welcome to Aqua-Tots Swim Schools! We are on a mission to save lives by teaching children all over the world how to become safe and confident swimmers for life.
Are you a motivated and customer-focused individual with a passion for helping families? Join us as a Family Experience Teammate, where you&rsquo;ll provide exceptional service, build relationships, and create a welcoming environment for every family.
What You&rsquo;ll Do as a Family Experience Teammate:<ul><li>
Deliver outstanding customer service: Greet families warmly, answer phone calls, and respond to email inquiries promptly and professionally.</li><li>
Guide families through their journey: Help families choose the right swim program, complete enrollment, and address questions or concerns with care and expertise.</li><li>
Promote the Aqua-Tots experience: Communicate the benefits of our swim curriculum and how it fosters water safety and lifelong skills.</li><li>
Resolve customer inquiries: Provide solutions for scheduling, billing, or account updates to ensure families have a seamless experience.</li><li>
Celebrate family milestones: Hand out stickers, high-fives, and celebrate swim achievements to create positive and memorable experiences.</li><li>
Maintain a welcoming environment: Ensure the swim school is clean, organized, and inviting for families.</li><li>
Collaborate with the team: Attend regular team meetings and training sessions to stay informed and provide consistent, high-quality service.</li></ul>
Qualifications:<ul><li>
Ability to routinley lift more than 60lbs</li><li>
CPR certification successfully completed within 60 days of hire</li></ul>
Why Join Aqua-Tots?
We value our teammates and offer benefits to support your success:
All teammates receive:<ul><li>
Weekly pay</li><li>
Holidays off</li><li>
Flexible and consistent scheduling based on your availability</li><li>
Tuition reimbursement for school</li><li>
Retirement savings opportunity</li><li>
Team incentives and potential bonuses</li><li>
Opportunity for growth and advancement</li></ul>
Full-time teammates also enjoy:<ul><li>
Health insurance</li><li>
Employee dental and vision coverage&mdash;100% paid for by us!</li><li>
Life insurance &mdash;100% paid for by us!</li></ul>
What We&rsquo;re Looking For:<ul><li>
Customer service skills: Experience in customer-facing roles such as sales, hospitality, or administration.</li><li>
Child-focused experience: Babysitting, teaching, coaching, or other roles involving children.</li><li>
Problem-solving ability: Comfort addressing customer inquiries and finding effective solutions.</li><li>
Excellent communication skills: Friendly, clear, and professional interactions with families and teammates.</li><li>
Team-oriented mindset: A willingness to collaborate, help others, and contribute to a positive work environment.</li><li>
Passion for making an impact: A genuine desire to support families and teach water safety.</li></ul>
What You Can Expect from Us:<ul><li>
A fun, fast-paced, and supportive environment guided by our core values: being friendly, willing, humble, and driven.</li><li>
Fully paid, proactive, hands-on training to set you up for success.</li><li>
Continuous opportunities to develop your skills and grow within the organization.</li><li>
The chance to make a meaningful impact on the lives of children and their families every day.</li></ul>
If you&rsquo;re ready to bring exceptional customer service and create unforgettable experiences for families, apply to be a Family Experience Teammate today!</div>

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Family Advocate (Early Childhood Impact Program)- Emeryville

Family Experience Teammate

Family Experience Teammate

Family Experience Teammate

Family Experience Teammate

Family Experience Teammate

Family Experience Teammate