field agent

Paragus Strategic IT

<div>CSM &ndash; Field Agent
Summary
Paragus IT is the largest outsourced vendor in Western and Central MA, and as a 100% employee-owned company, we are just getting started. We aspire to serve 1000 customers across the entire country, and we won&rsquo;t stop until we get there. Ranked as one of Forbes Small Giants, our culture is built on ownership, continuous improvement, and delivering exceptional, human-first experiences.
We are on a mission to deliver peace of mind through human-first IT&mdash;and we&rsquo;re looking for a CSM Field Agent to help us do it. In this role, you will provide routine onsite support and get our clients back up and running by working assigned cases. This position is built around being present, solving problems effectively, and making clients feel seen and supported. You will act as a dependable extension of the Client Support Manager (CSM), taking on the operational load so they can focus on strategic initiatives. 
Responsibilities:
Routine Onsites &amp; Hands-On Support<ul><li>
Execute a schedule of 1 to 2 routine onsites per day to provide consistent, professional support.</li><li>
Conduct staff visits, survey sites for opportunities to improve workflows, and deliver direct, hands-on solutions.</li><li>
Take ownership of issues that cannot be quickly resolved by Rapid Response Agents but do not require a Senior Case Agent.</li></ul>
Case Management &amp; Service Excellence<ul><li>
Follow ACTS Principles (Acknowledge, Capture, Take it Home, Strategize) to ensure an exceptional solution for every assigned case.</li><li>
Apply CARES Principles (Connect, Analyze, Resource, Explain, Surpass) to prioritize an exceptional human experience alongside the technical fix.</li><li>
Maintain elite performance metrics, including an 80-90%+ first-touch resolution rate and 98-99%+ SLA adherence.</li><li>
Drive our primary success metric&mdash;Customer Satisfaction (CSAT)&mdash;aiming for a 95-98%+ score by delivering hands-on, human-centric support.</li></ul>
Documentation &amp; Insight Generation<ul><li>
Keep internal documentation current and capture any physical context or client nuance necessary for downstream decisions.</li><li>
Surface high-quality recommendations, headlines, and onsite observations to feed CSM planning.</li></ul>
Qualifications<ul><li>
Strong experience supporting Microsoft 365 and MS Office applications.</li><li>
Proven ability to set up new computers, configure hardware, and troubleshoot printers.</li><li>
CompTIA A+ certification is a strong plus.</li><li>
Valid driver's license, reliable transportation, and the ability to travel locally to client sites on a daily basis.</li><li>
Strong ability to actively listen, interpret client needs, and translate technical solutions into clear, human language.</li><li>
Highly dependable, organized, and capable of working independently in the field.</li><li>
Proactive and self-driven with a strong sense of ownership</li></ul> 
Ideal Candidate
You know that being physically present is a powerful tool. When you visit a client's office, you aren't just checking boxes; you are building rapport, seeing issues first-hand, and reinforcing trust in Paragus. You come prepared, check in with the right people, and consistently uncover small improvements while resolving immediate issues.
You maximize your impact by going beyond basic support. Your visits generate insights that make it easy for CSMs to align long-term strategy with day-to-day client realities. Because of your dependability, high CSAT, and fast resolution times, you are the reason CSMs can shift from being reactive to highly strategic. When you are in the field, the whole system simply runs smoother.
Exemption Status: Non-Exempt
Compensation Range: $45,000 - $65,000
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Field Agent/ Onsite IT Technician

Defense Pro Security Group, LLC 

Job Overview We are seeking a dedicated and vigilant Field Agents to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for our facilities, employees, and visitors. This role requires a proactive approach to security, excellent observational skills, and the ability to respond effectively to various situations. Our agents will work closely with law enforcement and emergency services when necessary, ensuring compliance with all safety regulations and protocols.Responsibilities<ul><li>Monitor surveillance systems and conduct regular patrols of the premises to ensure safety and security.</li><li>Respond promptly to alarms, incidents, or emergencies, providing immediate assistance as needed.</li><li>Prepare detailed reports on security incidents, including observations and actions taken.</li><li>Collaborate with law enforcement agencies during investigations or emergencies.</li><li>Implement conflict management strategies to de-escalate potential threats or disturbances.</li><li>Conduct safety drills and training sessions for staff on emergency procedures.</li><li>Maintain knowledge of current security trends and best practices within the industry.</li></ul>Skills<ul><li>Proficient in CPR and First Aid certification is highly desirable.</li><li>Experience in surveillance techniques and monitoring systems.</li><li>Background in law enforcement or military service is preferred.</li><li>Strong report writing skills for documenting incidents accurately.</li><li>Excellent conflict management abilities to handle challenging situations effectively.</li><li>Ability to remain calm under pressure while making quick decisions.</li></ul>If you are passionate about the safety and protection of others, and possess the necessary skills to excel in this role, we encourage you to apply. Join us in creating a culture of excellence in our firm!Job Types: Part-time, ContractPay: $15.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Health savings account</li><li>Professional development assistance</li><li>Referral program</li></ul>Application Question(s):<ul><li>Are you current law enforcement or military?</li><li>This position is mainly for Thursday through Sundays nights, are you available?</li><li>Are you willing and able to commute throughout the entire MS Gulf Coast?</li></ul>Experience:<ul><li>armed security: 3 years (Required)</li></ul>License/Certification:<ul><li>Armed Security License (Required)</li></ul>Security clearance:<ul><li>Confidential (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: On the road

Field Agent (Armed Only)

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. 
The MarketPoint Career Channel Team is looking for accomplished Medicare Sales Field Agents. This is a field-based role, and you must live in the designated territory to serve their local community. As part of a collaborative team of 8&ndash;12 Medicare Sales Field Agents, you'll work under the guidance of a Senior Manager and Regional Director who are committed to your success. Together, you will help bring Humana's strategy to life: Deliver on the fundamentals, differentiate through exceptional service, and grow by expanding our reach and influence.
What You'll Do in This FIELD-based Role:<ul><li>
Deliver: Build trust and educate individuals on Humana's Medicare Advantage plans and additional offerings like Life, Dental, Vision, and Prescription coverage.</li><li>
Differentiate: Create meaningful, face-to-face connections through grassroots marketing, community events, and in-home visits&mdash;providing a personalized experience that sets Humana apart.</li><li>
Grow: Drive self-generated sales, meet performance goals, and expand Humana's presence in the market by becoming a valued resource and building relationships in your community.</li></ul>
Benefits include:<ul><li>
Medical, Dental, Vision, and a variety of other supplemental insurances</li><li>
Paid Time Off (PTO) and Paid Holidays</li><li>
401(k) retirement savings plan with a company match</li><li>
Tuition reimbursement and/or scholarships for qualifying dependent children</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications:<ul><li>
Active Health Insurance License required or ability to obtain.</li><li>
Must reside in the designated local territory to effectively serve the community.</li><li>
Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events and engaging with the community through service, retail environment, organizations, volunteer work, or local events.</li><li>
Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).</li></ul>
Preferred Qualifications:<ul><li>
Active Life and Variable Annuity Insurance License.</li><li>
Background in selling Medicare products.</li><li>
Experience in public speaking or delivering presentations to groups.</li><li>
Background in supporting Value Based Care organizations.</li><li>
Familiarity with Salesforce or similar CRMs</li><li>
Associate or bachelor&rsquo;s degree.</li><li>
Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages.</li></ul>
Additional Information
Driving Statement:
This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.
Language Proficiency Assessment:
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Schedule:
Meeting with members requires appointments and/or event times that may vary at night and weekends. Flexibility is essential to your success.
Training:
The first five weeks of employment and attendance are mandatory.
Pay Range:
The range below reflects a good faith estimate of total compensation for full time (40 hours per week) employment at the time of posting. This compensation package includes both base pay and commission with guarantee. The pay range may be higher or lower based on geographic location. Actual earnings will vary based on individual performance, with the base salary and commission structure aligned with company policies and applicable pay transparency requirements.
$80,000 - $125,000 per year
#medicaresalesrep
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

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TEXAS COMMISSION ON LAW ENFORCEMENT

<div><div>TCOLE - Region 4A - Field Services Agent (Mobile) (00057547)<div>
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Organization: TEXAS COMMISSION ON LAW ENFORCEMENT<div>
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Primary Location: Texas<div></div><div> 
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Job: Protective Service<div>
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Employee Status: Regular<div>
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Schedule: Full-time<div>
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Standard Hours Per Week: 40.00<div>
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Travel: Yes, 75 % of the Time<div>
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State Job Code: 9909<div>
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Salary Admin Plan: C<div>
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Grade: 04<div>
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Salary (Pay Basis): 89,981.00 - 107,038.00 (Yearly)<div>
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Number of Openings: 1<div>
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Overtime Status: Non-exempt<div>
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Job Posting: Apr 13, 2026, 12:00:00 AM<div>
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Closing Date: Ongoing<div>
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Description<div></div> 
TCOLE &ndash; Field Services Agent (Mobile)
To apply for any posted position with the Texas Commission on Law Enforcement, please register or log in at https://capps.taleo.net/careersection/407/jobsearch.ftl
Resumes are not accepted in lieu of State of Texas application
 Our Mission
The mission of the Texas Commission on Law Enforcement, as a regulatory State agency, is to establish and enforce standards to ensure that the people of Texas are served by highly trained and ethical law enforcement, corrections, and telecommunications personnel.
Our Compliance and Standards Division
TCOLE's Compliance and Standards Division supports law enforcement agencies in meeting state standards. Through comprehensive reviews, audits, and evaluations, we ensure agencies have the resources and guidance necessary to ensure regulatory compliance and effective law enforcement practices across Texas. The division oversees compliance audits, inspections, and reviews of law enforcement agencies to ensure adherence to established standards, rules, and regulations.
 Who We&rsquo;re Looking For
The Texas Commission on Law Enforcement (TCOLE) is seeking a Sergeant Investigator assigned to Field Services to join the Compliance and Standards Division working as a mobile worker in assigned region and supporting operational needs. The selected applicant must reside in Region 4-A, which includes the following counties: Brazoria, Calhoun, Fort Bend, Galveston, Jackson, Matagorda, Victoria, Wharton.
The Field Service Agent performs advanced (senior-level) administrative, consultative, and investigative work involving examining, evaluating, and monitoring programs, policies, and documents to ensure conformity with laws, rules, and regulations. Work involves developing, implementing, and delivering Commission programs to law enforcement agencies, licensees, and other stakeholders. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
The job class is 9909 and the salary range is dependent on prior state service as a Commission Law Enforcement Officer. This is a Salary Schedule C - Commissioned law enforcement position at salary group C04, with a salary range of $89,981- $ 107,038.
This is a mobile worker position, with the employee's home serving as their primary location. This role may involve frequent travel (up to 75%), on-site visits, or remote work from various locations depending on operational needs. Candidates must be comfortable working independently and utilizing mobile technology.
 Successful candidates will be required to report to Austin, Texas headquarters for approximately four weeks of in-person training.
 Examples of Work Performed
Conducts on-site inspections and comprehensive compliance reviews of law enforcement agencies to ensure adherence to established standards, rules, and regulations.
Conducts background and personal history investigations, reviews records, and verifies information.
Performs regular audits of records, documentation, and agency policies for compliance, and compiles, reviews, and analyzes data to verify accuracy.
Provides technical advice and guidance to stakeholders regarding regulatory compliance, and the requirements, liabilities, and penalties of non-compliance.
Acts as a liaison to the law enforcement community, including chiefs, administrators, and officers, to provide guidance and ensure compliance with regulatory standards.
Develops, prepares, and delivers formal and informal training using various instructional techniques to internal and external customers.
Assists law enforcement agency administrators with regulatory reporting requirements and documentation.
Investigates alleged violations of regulations and prepares detailed reports with recommendations for corrective action.
Assesses programs and procedures for compliance with rules, regulations, laws, and statutes, and recommends changes to policies, procedures, and guidelines as needed.
Prepares and presents progress reports on assigned projects and tasks.
Coordinates with law enforcement agencies to address compliance issues and implement corrective actions.
Assists in the development and implementation of program guidelines, procedures, policies, rules, and regulations.
Detects, records, and investigates violations of applicable statutes, and works with other staff to ensure violations are properly documented and prepared for administrative action or criminal prosecution.
May be called upon to participate in special law enforcement operations, execute court orders, warrants, or subpoenas.
May testify in administrative hearings or court proceedings.
Other duties as assigned.<div> 
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Qualifications<div></div> 
Required Education and Experience:<ul><li>
Bachelor&rsquo;s degree from an accredited four-year college or university in Criminal Justice, Criminology, Police Science or a related field.</li><li>
Five (5) years of full-time law enforcement experience as a Commissioned Officer</li><li>
Law enforcement experience or education may be substituted for one another on a year-for-year basis.</li><li>
Currently licensed as an Advanced Peace Officer or higher in the State of Texas.</li><li>
Valid driver license.</li><li>
Must reside in Region 4-A, which includes the following counties: Brazoria, Calhoun, Fort Bend, Galveston, Jackson, Matagorda, Victoria, Wharton.</li></ul>
Required Skills, Knowledge, and Abilities:<ul><li>
Ability to maintain the highest standards of security and safeguard critical infrastructure. This includes adhering to strict background checks, reporting any suspicious activities, and participating in security training and drills as required.</li><li>
Comprehensive knowledge of Texas and federal statutes, rules, and regulations related to peace officer standards and training, including the Texas Penal Code, Texas Code of Criminal Procedure, and other applicable codes.</li><li>
Knowledge of law enforcement operations, practices, and professional standards, as well as training program development, analysis, and implementation techniques.</li><li>
Strong analytical and investigative skills with attention to detail.</li><li>
Exceptional written and verbal communication skills, adept at preparing recommendations, crafting concise and accurate reports, and delivering presentations to individuals and groups of all sizes and professional backgrounds.</li><li>
Ability to collaborate effectively with individuals of different rank, title, and background, and maintain professionalism in challenging situations.</li><li>
Ability to frequently drive extended distances in both rural and urban areas.</li></ul>
 Preferred Skills, Knowledge, and Abilities:<ul><li>
Knowledge of training methodologies and effective instructional techniques.</li></ul>
 Preferred Education and Experience:<ul><li>
Experience with audit processes and compliance monitoring preferred.</li></ul>
 Physical Requirements:<ul><li>
Must be able to safely and reliably operate a motor vehicle.</li><li>
Must be able to qualify at least annually on the TCOLE course of fire with a pistol, rifle, and shotgun.</li><li>
Standing for prolonged periods.</li><li>
Sitting for extended durations.</li><li>
Occasional need to lifting or carrying moderate to heavy items (up to 50 lbs.)</li><li>
Climbing stairs, steps, and entering/exiting vehicles frequently throughout workday</li><li>
Regular bending, kneeling, and reaching as part of daily activities</li><li>
Extensive fine motor skills required for typing and writing.</li><li>
Visual and auditory acuity for effective observation, driving, and communication.</li><li>
Physical stamina for extended traveling and travel (up to 8 hours in a day).</li><li>
Must have the ability to evaluate evidence, assess credibility, and identify inconsistencies in statements and documentation.</li><li>
Required to exercise sound judgment in high-pressure situations, such as determining probable cause, assessing risks, and prioritizing investigative tasks.</li><li>
Ability to handle multiple investigations simultaneously while maintaining accuracy and efficiency in documentation and communication</li></ul>
 Why work at TCOLE?
Working for the Texas Commission on Law Enforcement (TCOLE) empowers you to make an impact on public safety while engaging in continuous learning within a supportive environment. You'll play a crucial role in upholding high law enforcement standards, collaborating with local agencies, and enhancing the well-being of Texans. As a Texas State employee, you will have access to our comprehensive benefit programs including:<ul><li>
Comprehensive health, dental, and vision insurance plans with several types of coverage to state employees and their eligible family members</li><li>
12 - 16 days of annual paid holidays</li><li>
At least eight hours of paid vacation and up to eight hours of paid sick leave each month for full-time employees</li><li>
Retirement options with the State of Texas Retirement that provide flexibility and security</li><li>
Health and Wellness programs including wellness leave, fitness and weight management programs, and personalized wellness tools</li><li>
TCOLE is a qualifying organization for the Public Service Loan Forgiveness Program</li><li>
The Discount Purchase Program provides access to an online marketplace offering discount on a wide range of products and services</li></ul>
 All positions with TCOLE are security sensitive. Applicants are subject to an in-depth background investigation including criminal history, employment history and references, military, education, and personal references. Employment is contingent upon the verification of credentials and/or other information required.
 Equal Opportunity Employer &ndash; TCOLE is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
ADA - In compliance with the Americans with Disabilities Act (ADA), TCOLE will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the Human Resources Department at 512-936-0831. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Military Occupational Specialty Codes &ndash; Military Specialty Codes that correspond to this job posting include MOS 31B, MOS 31D, MOS 31A, MOS311A, MA, 649X, 749X, IN, MST, INV, MSSD, MSSE, OAP 11, OAP 12, OAP 14, 86MO, MOS 11B, MOS 11C, 11Z, 18B, 18F, 18Z, 31B, 31D, 31K, 31Z, 35L, 35M, 11A, 18A, 31A, 35A, 180A, 311A, 351L, 351M, 7S0X1, NCIS Special Agent. More information can be found at:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_LawEnforcement.pdf
Veterans Preference &ndash; Veterans, surviving spouses, and orphans of veterans may qualify for preference under Texas Government Code Chapter 657. Applicants who wish to claim Veterans preference must provide official documentation at the time of application to verify eligibility.
Benefits &ndash; For new hires and rehires, health insurance is available the 1st of the following month after a 60-day waiting period. More information about benefits is available at https://ers.texas.gov/benefits-at-a-glance</div></div>

TCOLE - Region 4A - Field Services Agent (Mobile)

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TCOLE - Region 4A - Field Services Agent (Mobile)