field auto appraiser

Allstate Insurance

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p>
Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Appraiser, you'll be at the forefront of our claims process&mdash;meeting customers where they are, whether it's at their home, a repair shop, or a tow yard.<br>
<br>
You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same&mdash;whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes.<br>
<br>
If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters.<p></p><p><b>
Preferred Qualifications</b></p><ul><li>
You have <b>3-5 years' experience</b> in auto collision estimating using CCC or Mitchell</li><li>
You have a High School Diploma or a GED</li><li>
Proficient written and verbal communication skills to effectively interact with customers</li><li>
Strong attention to detail and ability to write precise and comprehensive estimates</li><li>
Comfortable with utilizing technology and various platforms for claims processing</li><li>
Excellent time management and organizational skills to manage multiple assignments effectively</li><li>
Valid driver's license and willingness to travel as part of the job requirements</li></ul><p></p><p><b>
A day in the life of the Field Auto Damage Appraiser, and what it takes to do the job!</b></p><ul><li><b>
The Customer Service Expert</b> &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.</li><li><b>
The Investigator </b>&ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.</li><li><b>
The Effective Communicator </b>&ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</li><li><b>
The Negotiator </b>&ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</li><li><b>
The Problem Solver </b>&ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</li><li><b>
The Recorder &ndash; Your Eye for Detail Keeps Everything on Track</b> - In this role, you&rsquo;ll ensure claims are documented accurately and in line with policy agreements. As you handle each case, you&rsquo;ll maintain clear, timely records in our claims system (which we&rsquo;ll train you on). Your attention to detail helps keep the process smooth, organized, and transparent from start to finish.</li></ul><p></p><p><b>
Work Location</b></p><ul><li>
This position is a field-based role. To be eligible for this role, you must be located in the following locations:<b> RI or MA</b></li><li>
This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses</li></ul><p></p><p><b>
Company Car</b></p><p><br>
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.</p><p></p><p><b>
Please note, you may be required to attend 2 weeks of training held in person at our Dallas, TX office.</b></p><p></p><p><b>
Notice of Licensing Requirement
</b></p><ul><li>As a condition of employment, you may be expected to obtain an adjuster&rsquo;s license in multiple markets (Appraiser's license required in RI as well)</li><li>
All required licenses will need to be obtained within 60 days of hire</li><li>
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal</li><li>
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)</li></ul><p></p><p><b>
Benefits</b></p><p>
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings:</p><ul><li>
Competitive salary based on experience and qualifications</li><li>
Medical, dental, and vision coverage</li><li>
Allstate pension plan and 401(k) savings plan</li><li>
Ayco financial coaching</li><li>
Spring Health mental and emotional wellbeing resources</li><li>
Paid parental leave</li><li>
Adoption reimbursement</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Wellness incentives</li></ul><p></p><p><b>
#LI-BH3</b></p><p></p><p><b>
Skills</b></p>
Auto Estimating, Body Mechanics, CCC ONE, Compliance, Critical Thinking, Customer Service, Damage Mechanics, Negotiation, Problem Solving, Time Management, Vehicle Appraisals<p></p><p><b>
Compensation</b></p>
Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p></div>

Field Auto Appraiser

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p>
Join our team as a Field Auto Appraiser and make a real impact on the auto claims process! In this role, you&rsquo;ll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You&rsquo;ll engage in a variety of interactions &ndash; whether face-to-face, virtual, or written &ndash; as you assess damages and finalize estimates with both customers and repair shops.<br>
<br>
With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual inspections, no two days are the same. If you&rsquo;re looking for a fast-paced and rewarding role that offers both variety and challenge, this is the perfect opportunity for you.<p></p><p><b>
Preferred Qualifications</b></p><ul><li>
You have 3-5 years' experience in auto collision estimating using CCC or Mitchell</li><li>
You have a High School Diploma or a GED</li><li>
Proficient written and verbal communication skills to effectively interact with customers</li><li>
Strong attention to detail and ability to write precise and comprehensive estimates</li><li>
Comfortable with utilizing technology and various platforms for claims processing</li><li>
Excellent time management and organizational skills to manage multiple assignments effectively</li><li>
Valid driver's license and willingness to travel as part of the job requirements</li></ul><p></p><p><b>
A day in the life of the Field Appraiser, and what it takes to do the job!</b></p><ul><li><b>
The Customer Service Expert</b> &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.</li><li><b>
The Investigator </b>&ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.</li><li><b>
The Effective Communicator </b>&ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</li><li><b>
The Negotiator </b>&ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</li><li><b>
The Problem Solver </b>&ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</li><li><b>
The Recorder </b>&ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</li></ul><p></p><p><b>
Work Location</b></p><ul><li>
This position is a field-based role. To be eligible for this role, you must be located in the following locations: <b>Nassau County, Long Island, NY</b></li><li>
This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses</li></ul><p></p><p><b>
Company Car</b></p><ul><li>
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.</li></ul><p></p><p><b><i>
Please note, you may be required to attend 2 weeks of training held in person at our Dallas, TX office.</i></b></p><p></p><p><b>
Notice of Licensing Requirement
</b></p><ul><li>As a condition of employment, you may be expected to obtain an adjuster&rsquo;s license in multiple markets</li><li>
All required licenses will need to be obtained within 60 days of hire</li><li>
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal</li><li>
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)</li></ul><p></p><p><b>
Benefits</b></p><p>
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings:</p><ul><li>
Competitive salary based on experience and qualifications</li><li>
Medical, dental, and vision coverage</li><li>
Allstate pension plan and 401(k) savings plan</li><li>
Ayco financial coaching</li><li>
Spring Health mental and emotional wellbeing resources</li><li>
Paid parental leave</li><li>
Adoption reimbursement</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Wellness incentives</li></ul><p></p><p><b>
Notes</b></p><p>
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.</p><p><b>
This position is not available for residents of Washington, California, Alaska, and Hawaii.</b></p><p></p><p>
#LI-BH3</p><p></p><p><b>
Skills</b></p>
Auto Estimating, Auto Insurance Claims, Automobile Maintenance, Car Maintenance, CCC ONE, Repair Estimating, Vehicle Appraisals, Vehicle Evaluation<p></p><p><b>
Compensation</b></p>
Compensation offered for this role is 68,500.00 - 115,600.00 annually and is based on experience and qualifications.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p></div>

Field Auto Appraiser - Nassau County

NJM Insurance Group

<div><div>There&rsquo;s never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker&rsquo;s compensation, automobile and homeowners&rsquo; insurance in New Jersey.</div><div></div><div>
Become a member of our team and you&rsquo;ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service. Team members are offered a competitive compensation.</div><div><br>
NJM's Appraisal Department is seeking to fill a Senior Field Auto Damage Appraiser (Staff Auto Appraiser, Senior is the official NJM Title ) to travel throughout Middlesex County and Northern Monmouth County. The Appraiser is responsible for Inspecting first and third-party vehicle damage and then providing, scheduling and writing estimates within Company guidelines at residences, shops or tow yards based on assignments received.</div><div></div><div>
This position will work from home when not in the field.</div><div></div><div>
NJM does not provide a company vehicle for mileage reimbursement is offered.</div><div></div><div>
Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.</div><ul><li>
Contacting and arranging schedules with customers, autobody shops and tow yards</li><li>
Inspecting, photographing and appraising damage to vehicles involved in an automobile accident or loss.</li><li>
Estimate parts and labor to repair damage, using standard automotive labor and parts-cost software.</li><li>
Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.</li><li>
Review repair-cost estimates with automobile repair shop to secure agreement on cost of repairs.</li><li>
Complete, review, and reconcile supplemental repair estimates</li><li>
Estimates are created and negotiated based on company guidelines and applicable law.</li><li>
Reinspect and review estimates for accuracy and conformity to Company guidelines.</li></ul><div></div><div>
Required Qualifications: Knowledge, skills &amp; abilities, experience, minimum &amp; desired education, certification and/or license requirements.</div><ul><li>
Customer service skills and experience</li><li>
Familiar with CCC One Estimating platform</li><li>
Multi-tasking, problem-solving, negotiation and decision-making abilities.</li><li>
Technical aptitude, including working knowledge with estimating systems,</li><li>
Own vehicle and have reliable transportation.</li><li>
Adequate space for a home office and ability to work in an unsupervised environment.</li><li>
Minimum of 6 Years Body Shop experience and/or related insurance experience required.</li><li>
High School Diploma or GED</li></ul><div></div><div>
Preferred Qualifications:</div><ul><li>
PA Auto Appraiser License</li><li>
I-Car Certified</li></ul><div></div><div>
Compensation: Salary is commensurate with experience and credentials.</div>
Pay Range: $77,698-$90,252<div></div><div><div><div><div><div><div><div><div>
Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.</div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.</div></div></div></div></div></div></div></div></div>

Senior Field Auto Appraiser - Middlesex/N. Monmouth

Plymouth Rock Assurance

<div><p>The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses.<br>
<br>
This position supports the Independent Agent business of Plymouth Rock and services a Northern and/or parts of Central New Jersey territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations.</p><p><br>
<br>
RESPONSIBILITIES</p>
<ul>
<li>Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels.</li>
<li>Negotiate settlements with repair facilities, insureds, and claimants.</li>
<li>Issue claim drafts to appropriate parties.</li>
<li>Document claim activity and maintain accurate claim files.</li>
<li>Complete re-inspections and supplemental estimates in accordance with company guidelines.</li>
<li>Adhere to production standards and estimating procedures.</li>
<li>Maintain strong customer service, expense control, and professional public relations.</li>
<li>Complete investigative reports as required.</li>
<li>Participate in team meetings and departmental initiatives.</li>
<li>Ensure compliance with privacy standards and the NJ Fair Claims Practices Act.</li>
<li>Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories.</li></ul><br>
<p>
<br>
QUALIFICATIONS</p>
<ul>
<li>Bachelor's degree or comparable industry experience.</li>
<li>Minimum 3 years of auto claims appraisal or estimating experience required.</li>
<li>Strong communication and negotiation skills.</li>
<li>Valid driver's license with favorable driving record required.</li>
<li>Strong mechanical aptitude.</li>
<li>Organized and able to work independently with limited supervision.</li>
<li>Body shop experience a plus but not required.</li>
<li>ICAR training a plus.</li>
<li>Experience with Mitchell estimating software preferred.</li>
<li>Additional state appraiser licenses may be required (NY, PA, etc.)</li></ul><br>
<p><br>
SALARY RANGE</p>
<p>
The pay range for this position is $64,000 to $86,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
<br>
<br>
PERKS &amp; BENEFITS</p>
<ul>
<li>4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays</li>
</ul><ul><li>Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)</li>
<li>Annual 401(k) Employer Contribution</li>
<li>Resources to promote Professional Development (LinkedIn Learning and licensure assistance)</li>
<li>Robust health and wellness program and fitness reimbursements</li>
<li>Various Paid Family leave options including Paid Parental Leave</li>
Tuition Reimbursement<br>
<li>
</li></ul><p><br>
ABOUT THE COMPANY</p>
<p>
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of &ldquo;A-/Excellent&rdquo;.</p>
<p>
</p><p>#LI-DNI</p></div>

Field Auto Damage Appraiser

Kemper

<div><div>Location(s)</div>
West Los Angeles, California<div></div><div>
Details</div><div></div><div>
Kemper is one of the nation&rsquo;s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper&rsquo;s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.</div><div></div><div>
Position Summary:</div><div></div><div>
Kemper is seeking an Auto Field Appraiser to work in the West Los Angeles, CA area. You will investigate, evaluate, and appraise damaged automobiles and settle claims within an authorized dollar limit.</div><div></div><div>
Position Responsibilities:</div><ul><li><div>
Participates in a program of formal and on-the-job training through classroom instruction, observing repair work and keeping abreast of new repair techniques and procedures.</div></li><li><div>
Examines first and third-party vehicle damage in the field, at drive in locations, or at service centers as assigned. Follows the company photograph guidelines to verify the identity of the vehicle and to thoroughly document current condition/damage, prior damage, vehicle options, etc. and prepares accurate written appraisal to determine and verify the extent of vehicular damage. A copy of the appraisal will be provided to the owner and uploaded on the day of the appraisal. All supplements will be completed per company guidelines.</div></li><li><div>
Ensures adherence to claims procedures and guidelines prescribed by the company to produce a high-quality work product.</div></li><li><div>
Negotiates repair prices with repair facilities and secures agreed prices for repairs. Maintains a list of company approved part suppliers and uses these firms whenever possible/applicable to control the cost of repairs and to ensure quality work. May visit repair shops to evaluate physical plant, quality of work and may provide a list of garage or repair facilities to insured if allowed by state law.</div></li><li><div>
Negotiates settlements in a timely manner as assigned. Ensures equitable and fair payment of physical damage losses within authority granted. Obtains all necessary documentation to substantiate the appraisal and/or settlement being offered.</div></li></ul><div></div><div>
Position Qualifications:</div><ul><li><div>
High School Diploma required.</div></li><li><div>
2 - 3 years of field appraiser experience or 3 -5 years of auto repair/body shop experience required.</div></li><li><div>
Strong customer service experience required.</div></li><li><div>
Must have good computer skills.</div></li><li><div>
Must have good planning and organizing skills.</div></li><li><div>
Must have good written and verbal communication skills. Some positions may require specific bilingual skills.</div></li><li><div>
Must have the ability to effectively deal with conflict.</div></li><li><div>
This is a remote position working in the West Los Angeles, CA area.</div></li></ul><div></div><div>
The range for this position is $26.35 to $45.07. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)</div><div></div><div>
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.</div><div></div><div>
Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.</div><div></div><div>
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.</div><div></div><div>
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.</div><div></div><div>
#LI-MV1</div><div>
#LI-Remote</div><div>
#Kempercareers</div></div><div></div>

Auto Field Appraiser - West Los Angeles, CA

USAA

<div><p><b>Why USAA?</b></p><p>
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.</p><p></p><p>
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.</p><p></p><p><b>
The Opportunity</b></p><p>
As a dedicated Sr. Field Auto Appraiser, you will within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy.</p><p></p><p><b>
What you'll do:</b></p><ul><li><p>
With the use of digital tools, evaluates and appraises highly complex auto physical damage claims in accordance with the terms and conditions of the contract, corporate guidelines and state laws and regulations.</p></li><li><p>
Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May require face-to-face interactions with members and third parties.</p></li><li><p>
Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ensures all supporting physical damage documentation is in the claim.</p></li><li><p>
Demonstrates advanced knowledge of P&amp;C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions.</p></li><li><p>
Reviews claims/suppliers for fraud indicators and refers to Special Investigations Unit for handling, if applicable.</p></li><li><p>
Maintains accurate and current claim file documentation throughout the claims process for complex claims.</p></li><li><p>
Maintains high standards of productivity through effective desk management, timely follow ups, and accurate mapping of repair plan and timeline for repair in support of fast and accurate claims adjudication.</p></li><li><p>
Responsible for reviewing additional damages received from repair facilities to either complete a supplement or triage to field provider method of inspection.</p></li><li><p>
May serve as a subject matter expert representative for disputed claims or trials. Serves as a resource to team members on escalated issues of a routine nature.</p></li><li><p>
Partners with vendors and internal business partners to facilitate the highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</p></li><li><p>
Proactively provides policyholders with information regarding their coverage, repair estimate or total loss valuation, and claims/repair process while setting appropriate expectations.</p></li><li><p>
Supports workload surges and catastrophe (CAT) response operations as needed, including required on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</p></li><li><p>
May be assigned CAT deployment travel with minimal notice during designated CATs.</p></li><li><p>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</p></li><li><p>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</p></li></ul><p></p><p><b>
What you have:</b></p><ul><li><p>
High School Diploma or General Equivalency Diploma.</p></li><li><p>
2 years of auto appraising experience.</p></li><li><p>
Proficient knowledge of P&amp;C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures.</p></li><li><p>
Advanced working knowledge of estimating losses using CCC or similar estimating platforms.</p></li><li><p>
Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders.</p></li><li><p>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</p></li></ul><p></p><p><b>
What sets you apart:</b></p><ul><li><p>
I-Car Platinum&trade; designation</p></li><li><p>
Solid understanding of repair methods for Luxury, Hybrid and all Electric vehicles.</p></li><li><p>
Partners with vendors and internal business partners to facilitate the highest complexity claims.</p></li></ul><p></p><p><b>
Physical Demand Requirements:</b></p><ul><li><p>
May require the ability to operate a company vehicle within assigned territory.</p></li><li><p>
May require the ability to reach, handle, squat, bend, climb, and keen as needed to complete inspections of damaged vehicles.</p></li><li><p>
May require the ability to work outdoors in inclement weather conditions; May be exposed to working in body shop and/or salvage yard environments up to 25% of the time.</p></li><li><p>
May be required to meet all USAA safe driving requirements including verification of driving record through MVR &amp; possession of valid driver&rsquo;s license.</p></li></ul><p></p><p><b>
Compensation range: </b>The salary range for this position is: $63,590 - $121,530<b>.</b></p><p></p><p><b>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).</b></p><p><b>
Compensation:</b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.</p><p><br>
</p><p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.</p><p></p><p><br>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Benefits:</b> At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.</p><p></p><p><br>
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com</p><p></p><p><i>
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.</i></p><p><i><br>
</i></p><p><i>USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></p></div>

Sr. Auto Appraiser - Field

Travelers

<div><p><b>Who Are We?</b></p><p>
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.</p><p></p><p><b>
Compensation Overview</b></p><p>
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.</p><p></p><p><b>
Salary Range</b></p>
$63,800.00 - $105,400.00<p></p><p><b>
Target Openings</b></p>
1<p></p><p><b>
What Is the Opportunity?</b></p>
Under direct supervision, this position has responsibility for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims, including both personal and business insurance claims. The claim types will be basic to moderate physical damage coverages as it relates to damage assessment. This includes collision, comprehensive, property damage related to autos, rental and towing as well as fire, theft, flood, lightning, diminished value claims and any claims that involve injuries. The actual resolution and settlement of these claims will be the responsibility of the Auto Claim Professional. This position will serve as a technical resource for auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes.
<br>
<br>
This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. This job does not lead others.<br>
<br>
Eligible for $3000 sign on bonus.<p><b>
What Will You Do?</b></p><ul><li>
Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file.</li><li>
Effectively manages work assignments and promptly travel to location of vehicle / equipment. Arranges to view vehicle / equipment if not readily accessible.</li><li>
Scopes claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software.</li><li>
Establishes the physical damage claim value of assigned losses.</li><li>
Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.</li><li>
Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.).</li><li>
Negotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments.</li><li>
For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles.</li><li>
Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc.</li><li>
Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response.</li><li>
Effectively manages work assignments and referrals.</li><li>
Reviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims.</li><li>
When appropriate, conducts damage management including properly managing the repair process.</li><li>
Establishes timely and maintains appropriate claim and expense reserves.</li><li>
Develops, documents and continually updates a plan of action, including maintaining an effective diary to manage the vehicle repair process to assist with bringing the repairs to a timely resolution.</li><li>
Communicates claim damage assessment following negotiation of value with repair facilities.</li><li>
Obtains authorization to initiate payment to the customer/repair facility.</li><li>
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.</li><li>
This position will require participation in our Catastrophe Response Program which could include deployment away for a minimum of 16 days which includes 2 travel days to assist our customers in other states.</li><li>
Perform other duties as assigned.
</li></ul><p><b>What Will Our Ideal Candidate Have?</b></p><ul><li>
Associate's Degree, Bachelor's Degree or Technical School Degree.</li>
<li>State appraiser and claim handling licenses (where applicable).</li>
<li>Two years of auto appraisal experience preferred; prior experience with insurance carrier.</li>
<li>Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction.</li>
<li>Thorough knowledge of claims appraisal systems and overall claim operations, Windows proficiency, including Excel and Word.</li>
<li>Participates in Auto Catastrophe response, including extended deployment and unscheduled travel with minimal notice.</li>
<li>Strong mathematical and negotiation skills.</li>
<li>Demonstrated ownership attitude and customer centric response to all assigned tasks.</li>
<li>Strong teamwork skills.</li>
<li>Ability to remain current on jurisdictional laws and regulations, and communicating compliance requirements to other claim staff as appropriate.</li>
<li>Commitment to continuous education.</li>
<li>Competency Levels:</li>
<li>Analytical Thinking - Basic.</li>
<li>Judgment/Decision Making Basic.</li>
<li>Communication - Basic.</li>
<li>Negotiation - Intermediate.</li>
<li>Insurance Contract Knowledge Basic.</li>
<li>Principles of Investigation Basic.</li>
<li>Value Determination - Intermediate.</li>
<li>Settlement Techniques - Intermediate.</li>
<li>Auto Technical - Intermediate.</li></ul><p></p><p><b>
What is a Must Have?</b></p><ul><li>
High School Degree or GED with a minimum of one year auto appraisal experience.</li>
<li>Valid Driver's License.</li></ul><p></p><p><b>
What Is in It for You?</b></p><ul><li><b>
Health Insurance</b>: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li><b>
Retirement:</b> Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li><b>
Paid Time Off:</b> Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li><b>
Wellness Program:</b> The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li><b>
Volunteer Encouragement:</b> We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul><p></p><p><b>
Employment Practices</b></p><p>
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
</p><p></p><p>In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.</p><p></p><p>
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.</p><p></p><p>
Travelers reserves the right to fill this position at a level above or below the level included in this posting.</p><p></p><p>
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</p></div>

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