field dispatcher

Four Seasons Heating, Air Conditioning, Plumbing, & Electric

<div>
 
 Job Title: Dispatcher &ndash; Four Seasons Heating, Air Conditioning, Plumbing, &amp; Electric
 
 
 
 
 Location:
 
 Bridgeview, IL
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Pay:
 
 $20 - $25 per hour (depending on experience)
 
 
 
 Schedule:
 
 Flexible
 
 
 
 About The Role
 
 
 
 Four Seasons Heating, Air Conditioning, Plumbing &amp; Electric, one of the nation&rsquo;s largest heating and air conditioning companies, is seeking a
 
 hard-working, high-energy experienced Dispatcher
 
 to join our fast-paced team! As a dispatcher for our home service company, you&rsquo;ll play a key role in keeping our daily operations running smoothly by coordinating service calls, supporting our field technicians, and ensuring top-notch customer experience.
 
 
 If you're dependable, thrive under pressure, and love being the person who makes things happen, we want to hear from you!
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Schedule and dispatch technicians to customer locations efficiently and on time
 </li>
 <li>
 Communicate with customers to confirm appointments and provide updates
 </li>
 <li>
 Monitor the status of jobs throughout the day and adjust scheduling as needed
 </li>
 <li>
 Work closely with the service team to solve logistical issues quickly
 </li>
 <li>
 Enter and update job details in our dispatch software
 </li>
 <li>
 Help keep the day organized, productive, and moving forward
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Dispatch experience required
 </li>
 <li>
 Strong work ethic and a get-it-done attitude
 </li>
 <li>
 Excellent communication, multitasking, and organizational skills
 </li>
 <li>
 Ability to stay calm and focused in a busy environment
 </li>
 <li>
 Tech-savvy and quick to learn new systems
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Love Working Here
 
 
 
 <ul>
 <li>
 Stable, full-time work with room to grow
 </li>
 <li>
 Supportive team and positive work environment
 </li>
 <li>
 Fast-paced days that fly by
 </li>
 <li>
 Make a real impact on daily operations
 </li>
 <li>
 Paid training
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical Insurance (employer subsidized)
 </li>
 <li>
 Accident Insurance
 </li>
 <li>
 Critical Illness Insurance
 </li>
 <li>
 Hospital Indemnity Insurance
 </li>
 <li>
 Dental Plans (free to employees)
 </li>
 <li>
 Vision Plans (free to employees)
 </li>
 <li>
 Short Term Disability (free to employees)
 </li>
 <li>
 Long Term Disability
 </li>
 <li>
 Basic Life Insurance (free to employees)
 </li>
 <li>
 Holiday Pay
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 401k with Matching
 </li>
 <li>
 Credit Union
 </li>
 <li>
 Cellular Discounts
 
 
 </li>
 </ul>
 
 Ready to jump in and be the driving force behind a team that helps people every day? Apply now and let&rsquo;s talk!
 
 
 
 
 Reasonable Accommodation
 
 
 
 Four Seasons is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Four Seasons is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 773-284-6161 Ext 5010.
 
 
</div>

Dispatcher

Kelso Industries

<div><div>Together We Build &ndash; Partnership, Innovation, Excellence, and Safety

At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first.

Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications.</div> 


About This Role

As a Dispatcher at Kelso Industries, you will be working for our service division, as an employee of Kelso Building Services.

Job Summary:

We are seeking a onsite dispatcher to work the hours of 9:30 a.m. to 6:00 p.m. Mountain time.

The Dispatcher is responsible for coordinating and dispatching Service Technicians to customer locations, managing service calls, and ensuring efficient and effective delivery of automation services. This role requires excellent communication skills, the ability to multitask, and a customer-oriented approach.

Key Responsibilities:
<ul>
<li>Coordinate and Dispatch Technicians: Schedule and dispatch Service Technicians to customer locations based on service requests and urgency.</li>
<li>Customer Interaction: Take customer calls, schedule appointments, and provide information about services, pricing, and scheduling.</li>
<li>Communication: Ensure technicians have the necessary information and resources to complete their tasks.</li>
<li>Record Keeping: Maintain accurate records of service calls, appointments, and customer information.</li>
<li>Routing: Optimize routes for technicians to maximize productivity and minimize travel time.</li>
<li>Problem Resolution: Address and resolve customer complaints and issues in a timely and professional manner.</li>
<li>Reporting: Assist in preparing reports related to job status, daily activities, and dispatched calls.</li>
<li>Collaboration: Work with the management team to forecast scheduling needs based on seasonal changes or customer demands.</li>
</ul>
Qualifications:
<ul>
<li>Experience: 1-2 years of prior experience in dispatching or customer service roles, preferably in the HVAC/building automation or construction industries.</li>
<li>Skills: Strong organizational skills, ability to work under pressure, excellent communication and problem-solving skills, basic computer skills.</li>
<li>Knowledge: Familiarity with building automation controls systems and terminology is a plus.</li>
</ul>
Additional Requirements:
<ul>
<li>Ability to remain calm and composed, especially in emergency situations.</li>
<li>Customer-oriented approach with a focus on delivering high-quality service.</li>
</ul>
What You'll Get
<ul>
<li>Competitive hourly pay</li>
<li>Comprehensive benefits package</li>
<li>PTO</li>
</ul><div>
Why Join Kelso Industries?

Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.

Here you will experience:

Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.

Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.

Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.

Competitive Compensation &amp; Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being. 


Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business</div></div>

Flow-Tech Plumbing, Heating & Electrical

<div>Overview:

Dispatcher 
Why work with us: 
Flowtechs&rsquo; leadership team combines the benefits of being a well-run local business with the tools and resources of a larger regional player. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to solve the critical issues affecting their homes. 
Responsibilities:<ul><li>
Convert incoming customer calls into booked service appointments.</li><li>
Knowledgeably prioritize calls according to importance and urgency</li><li>
Respond to customer requests, resolving issues and promoting the brand.</li><li>
Schedule appointments with clients using the right tech/right call guidelines</li><li>
Data entry into the computer system to track calls and client information as necessary</li><li>
Receive emergency and non-emergency calls and record significant information as necessary</li><li>
Knowledgeably prioritize calls according to importance and urgency</li><li>
Monitor field technicians in order to effectively prioritize their schedules and use of time</li><li>
Schedule appointments with clients using the right tech/right call guidelines</li><li>
Data entry into the computer system to track calls and client information as necessary</li></ul> 
What You Need:<ul><li>
Previous customer service experience</li><li>
Strong attention to details</li></ul> 
Benefits:<ul><li>
Health Coverage: Employer-paid medical, dental, and vision plan options</li><li>
Insurance: Life, AD&amp;D, and long-term disability included; optional short-term and gap coverage</li><li>
Savings Accounts: FSA and HSA contribution options</li><li>
Retirement: 401(k) available upon hire with employer match; Traditional and Roth options</li></ul>
Time Off &amp; Perks:<ul><li>
Paid time off and holidays</li><li>
Paid parental leave</li></ul>
Growth and Training Opportunities:<ul><li>
Tuition Reimbursement</li><li>
On-going training and development</li></ul>
Requirements:<ul><li>
Valid Driver&rsquo;s License (required)</li><li>
To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.</li></ul>
Flowtech Home Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Posted Max Pay Rate: USD $22.00/Hr. Posted Min Pay Rate: USD $18.00/Hr.</div>

Harris Plumbing, Heating, Air, & Electrical

<div>Harris Heating, Plumbing, Air &amp; Electric has an immediate need for an enthusiastic, self-motivated Dispatcher. Successful candidates are organized, able to perform in a fast-paced environment, and able to efficiently multi-task. This is a full-time, non-exempt level position, reporting to the Dispatch Manager. 
 
**SERVICE TITAN EXPERIENCE A PLUS!!**
DUTIES AND RESPONSIBILITIES:
<ul><li>Must possess a high energy, strong desire to achieve top results with a charismatic, positive &quot;can-do&quot; attitude over the phone and in person</li>
<li>Proactively gain and maintain a full understanding of our portfolio of products and services</li>
<li>Effectively summarize and relay information</li>
<li>Achieve productivity standards and goals set by the company while maintaining high quality</li>
<li>Work well independently within guidelines and complete work without requiring follow up</li>
<li>Must have the ability to analyze data from previous appointments and technician's performance and technical ability, and apply this to new appointments, ensuring the appropriate technician is sent</li>
<li>Must effectively handle multiple tasks at the same time, while being consistently interrupted by phone calls, emails, and competing priorities</li>
<li>Enthusiastically communicate opportunities that exist on appointments to encourage and motivate technicians, helping drive performance</li>
<li>Manage a geographical territory, producing the best outcomes possible from appointments within the assigned territory</li>
<li>Understand and communicate expectations, following and firmly executing processes even if challenged by a technician or peer</li>
<li>Detail-oriented, closely monitoring and identifying incorrect work-orders, correcting mistakes and resolving with managers as necessary</li>
<li>Must possess a can-do, fearless mentality, consistently alerting managers as processes or expectations fail to be met</li>
<li>Dedication to providing superior customer service</li>
</ul>
Job Type: Full-time 
 
Starting Rate - $19/HR
Benefits:
<ul><li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul><li>8 hour shift</li>
<li>Weekend availability</li>
</ul>
Experience:
<ul><li>Dispatching: 2 years (Preferred)</li>
</ul>
Work Location: In person</div>

IES Residential

<div>
 Bayonet Plumbing &amp; HVAC is seeking a Dispatcher to join our team in New Port Richey, FL. Previous experience in dispatching is beneficial.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Utilize phone and computer system to dispatch technicians or field units to appropriate locations.
 </li>
 <li>
 Monitor the route and status of technicians, coordinating and prioritizing their schedules effectively.
 </li>
 <li>
 Provide technicians with job details, traffic updates, obstacles, and specific customer requirements.
 </li>
 <li>
 Enter data accurately into computer systems and maintain logs and records of calls, activities, and pertinent information.
 </li>
 <li>
 Prioritize service calls based on urgency and importance.
 </li>
 <li>
 Regularly communicate with customers to provide updates on scheduled appointments and ensure satisfaction.
 </li>
 <li>
 Collaborate effectively with office personnel.
 </li>
 <li>
 Contribute as a team player in a fast-paced, high-pressure environment.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Specific Qualifications
 
 
 <ul>
 <li>
 Excellent communication skills, including active listening and effective teamwork.
 </li>
 <li>
 Service-oriented mindset with the ability to resolve customer grievances.
 </li>
 <li>
 Previous dispatching experience is preferred.
 </li>
 <li>
 Proficient computer skills with strong attention to detail.
 </li>
 <li>
 Ability to thrive in a fast-paced, high-pressure environment.
 
 
 
 </li>
 </ul>
 
 Company Overview
 
 
 
 
 IES Residential, Inc.
 
 is one of the nation's largest and most respected electrical, plumbing, HVAC, solar, and cable solutions providers for single-family homes and multi-family complexes since 1973. We provide comprehensive integrated solutions that light up our world.
 
 We make homes come to life.
 
 
 
 IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES&rsquo;s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
 
 
 From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
 
 
 Our commitment to our employees is reflected by our actions:
 
 
 <ul>
 <li>
 Safety is Priority One - and our record shows it
 </li>
 <li>
 Competitive Pay
 </li>
 <li>
 Company 401K plan with Employer Contribution Match
 </li>
 <li>
 Company Paid Time Off
 </li>
 <li>
 Company Paid Life Insurance
 </li>
 <li>
 Choice of Medical Coverage including Prescription and Short Term Disability Plans
 </li>
 <li>
 Choice of Dental and Vision Coverage
 </li>
 <li>
 Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
 </li>
 <li>
 Auto and Home Insurance Discount Programs
 
 
 
 </li>
 </ul>
 EEO Statement
 
 
 
 PLEASE NO AGENCY CALLS.
 
 
 
 NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
 
 
 
 EEO &amp; Affirmative Action
 
 
 
 The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company&rsquo;s obligations as a contractor to the United States government.
 
 
 View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminaci&oacute;n en el Lugar de Trabajo es Ilegal
 
 
 
 Disability Accommodation
 
 
 
 IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
 
 
 
 IES Participates in E-Verify/IES participa en el programa E-Verify
 
 
 
 E-Verify Information/ Informaci&oacute;n sobre E-Verify
 
 
 English/Espa&ntilde;ol
 
 
 Right to Work/Ley de Derecho al Trabajo
 
 
 English/Espa&ntilde;ol
 
 
 Yes None 0-2
</div>

Robust Support and Solutions

We&rsquo;re Hiring: DispatcherKarachi | PECHS Block 6 (Fortune Tower)8:00 PM &ndash; 5:00 AM (Night Shift) | 5 Days a Week | On-siteAre you highly organized, detail-oriented, and thrive in a fast-paced environment? We&rsquo;re looking for a skilled Dispatcher to join our team and play a key role in coordinating daily operations and keeping everything running smoothly.Job Summary:As a Dispatcher, you&rsquo;ll manage schedules, coordinate field teams and drivers, and ensure timely communication between staff and customers. Your ability to multitask and stay accurate under pressure will be essential to success in this role.Key Responsibilities<ul><li>Schedule and dispatch drivers/technicians to appropriate locations</li><li>Monitor routes and adjust schedules to improve efficiency</li><li>Communicate updates, instructions, and support to field teams</li><li>Track job progress and ensure timely completion</li><li>Handle incoming calls, service requests, and customer inquiries</li><li>Maintain accurate dispatch records, logs, and reports</li><li>Coordinate with management to resolve delays or emergencies</li><li>Ensure compliance with company policies and safety regulations</li></ul>Qualifications<ul><li>High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s preferred)</li><li>Proven experience as a dispatcher or similar role</li><li>Strong communication and multitasking skills</li><li>Proficiency in Microsoft Office (Excel, Outlook) and dispatch tools</li><li>Ability to work under pressure and make quick decisions</li><li>Excellent problem-solving and organizational skills</li></ul>What We Offer<ul><li>Competitive salary</li><li>Stable night shift schedule</li><li>Professional and collaborative work environment</li><li>Growth opportunities</li></ul>Apply NowSend your resume to ashahed@robustsns.com and be part of a team that turns insights into impact!Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Are you willing to do an ONSITE, night shift (8pm-5am, 6 days a week)?</li><li>Please share your current/ last drawn salary and your salary expectations for this role?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Dispatcher/ Fleet Management/ Vendor Management: 2 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

County Of Siskiyou

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div><div>The County of Siskiyou is an Affirmative Action/Equal Opportunity Employer</div><div>
We welcome applicants of any race, religion, or ancestry.</div>
For exact salary information please refer to the current salary schedule. County Website
 Communications Dispatch I - $21.88 - $27.93<div>
Communications Dispatch II - $25.40 - $32.43</div><div>
Eligibility List Recruitment</div>
Under general supervision, to learn to receive and dispatch routine and emergency radio and telephone communications; to dispatch law enforcement, emergency medical, and other public safety personnel and equipment; to maintain field communications during incidents; to learn to serve as Public Safety Answering Point for the 911 System for unincorporated areas of Siskiyou County; to process warrants; to perform general office support assignments; and to do related work as required. This classification is a for cause, non-exempt position.
 Communications Dispatch I
DISTINGUISHING CHARACTERISTICS
This is the entry and first working level in the Communications Dispatcher class series. Incumbents have responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and perform a variety of office support responsibilities. Communications Dispatcher I=s perform many assignments in a training and learning capacity. When an incumbent becomes familiar with the Sheriff/Coroner Department and the dispatching systems and policies and demonstrates good sustained work performance, they may be promoted to the Communication Dispatcher II. Incumbents in these positions will be expected to work ten hour shifts. Work shifts may rotate.
REPORTS TO
Communications/Dispatching Coordinator, Sheriff Sergeant.
CLASSIFICATIONS SUPERVISED
This is not a supervisory class.
 Communications Dispatch II
DISTINGUISHING CHARACTERISTICS 
This is the second level in the Communications Dispatcher class series. The incumbent has responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and performs variety of office support responsibilities. This class is distinguished from Communications Dispatcher I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County dispatching and Emergency 911 Systems. It is distinguished from Sheriff Communications/Dispatching Coordinator in that Sheriff Communications/Dispatching Coordinator performs supervisory, staff scheduling and training activities as well as dispatching duties. Incumbent in this position will be expected to work ten hour shifts. Work shifts may rotate. 
 
REPORTS TO 
Communications/ Dispatching Coordinator, Sheriff's Sergeant. 
 
CLASSIFICATIONS SUPERVISED 
This is not a supervisory class.</div>
<div><h2 class="jobSectionHeader">Examples of Duties</h2></div>
 <div>Communications Dispatch I
Essential functions:
Answers the telephone, receiving and classifying calls; learns and exercises basic responsibility in determining priority of response and dispatching Sheriff-Coroner, emergency medical and other public safety units, according to availability, assigned geographic area, and location, to routine and emergency calls; maintains field communications for public safety checks, and during emergencies and incidents; insures adequate back-up for Sheriff personnel; learns to serve as Public Safety Answering Point for 911 Telephone System; transfers emergency calls to other agencies as warranted; monitors various public safety radio channels, and coordinates efforts in dispatching personnel and equipment; maintains records/logs of calls for services, radio transmissions, and telephone messages using the computer; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence of communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) to assist personnel with calls; operates the Computer Aided Dispatch (CAD); sends, receives, and decodes teletype information; enters and tracks restraining orders into local, state &amp; national data base systems; arranges and coordinates removal of deceased persons; coordinates interagency law enforcement communications using telephone radio and computer with emergency medial and public safety activities; processes warrant, criminal and civil subpoenas, and records checks; updates daily dispatching logs; enters information such as stolen/repossessed property, and abandoned vehicles information into the teletype systems; may search master recordings for needed information; performs a wide variety of general office assistance assignments; operates dispatching, office equipment, and computers; provides information to other staff and the public.
Knowledge of:<ul><li>
The general geography of Siskiyou County.</li><li>
Modern office methods and procedures.</li></ul>
Desired Skills:<ul><li>
Learn the proper operation and care of telephone, CLETS, computer terminal and voice radio equipment used by the County.</li><li>
Learn the operating policies, procedures, and functions of the Siskiyou County Sheriff.</li><li>
Learn the laws, codes, and regulations related to transmission and reception of public safety communications.</li><li>
Learn to operate radio communications, computerized systems, and teletype equipment.</li><li>
Use sound judgment in dispatching personnel and equipment.</li><li>
Think clearly and act calmly in emergency situations..</li><li>
 Read, analyze, and interpret laws, codes, rules, and regulations</li><li>
 Evaluate situations and respond appropriately.</li><li>
Use a computer keyboard to enter and extract a variety of data and information.</li><li>
Perform a variety of office support work.</li><li>
Take and transmit clear and complete directions and information.</li><li>
Deal tactfully and courteously with the public and other staff.</li><li>
Establish and maintain cooperative working relationships</li></ul>
 Communications Dispatch II<div>
Examples of Duties</div>
Essential functions: 
Answers the telephone, receiving and classifying calls; determines priority of response and uses radio equipment to dispatch Sheriff/Coroner, emergency medical and other public safety units, according to availability, assigned geographic area, and location, to routine and emergency calls; maintains field communications for public safety checks, and during emergencies and incidents; insures adequate back-up for Sheriff personnel; serves as Public Safety Answering Point for 911 Telephone System; transfers emergency calls to other agencies as warranted; monitors various public safety radio channels, coordinating efforts in dispatching personnel and equipment; uses a computer to maintain records/logs of calls for services, radio transmissions, and telephone messages; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence of communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) and the Computer Aided Dispatch (CAD); arranges and coordinates removal of deceased persons; coordinates interagency law enforcement communications using telephone radio and computer with emergency medical and public safety activities; processes warrant, criminal and civil subpoenas, and records checks; updates daily dispatching logs; enters information such as stolen/repossessed property, missing persons, and abandoned vehicles information into the teletype systems; may search master recordings for information; operates dispatching equipment, office equipment, and computers; provides information to staff, civic groups and the public regarding the Sheriff/Coroner Department. 
 
Knowledge of: 
<ul><li>
Operating policies, procedures, and functions of the Siskiyou County Sheriff Department.</li><li>
The general geography of Siskiyou County.</li><li>
Laws, codes, and regulations related to transmission/ reception of public safety communications.</li><li>
Proper operation and care of telephone, CLETS, computer terminal and voice radio equipment used by the County.</li><li>
Modern office methods and procedures.</li></ul>
Desired skills: 
<ul><li>
Operate radio communications, computerized systems, and teletype equipment.</li><li>
Use sound judgment in dispatching personnel and equipment.</li><li>
Think clearly and act calmly in emergency situations.</li><li>
Read, analyze, and interpret laws, codes, rules, and regulations</li><li>
Evaluate situations and respond appropriately.</li><li>
Take and transmit clear and complete directions and information.</li><li>
Use a keyboard to enter and extract a variety of data and information.</li><li>
Deal tactfully and courteously with the public and other staff.</li><li>
Establish and maintain cooperative working relationships.</li><li>
Perform a variety of office support work.</li></ul></div> 

<div><h2 class="jobSectionHeader">Typical Qualifications</h2></div>
 <div>Communications Dispatch I
Any combination of training or experience that would provide the knowledge and skills to successfully perform the listed duties is qualifying. A typical way, but not required, to obtain the required knowledge and skills would be:
 One year of office support work experience in a position having substantial public contact.
Special Requirements:<ul><li>Applicants will be required to submit to a pre-employment physical, a pre-duty drug test. and a psychological examination.</li><li>Must be fingerprinted and receive employment clearance from the California Department of Justice.</li><li>Must not have been convicted of any felony.</li></ul>
 Communications Dispatch II<div>
Typical Qualifications</div>
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: 
 
<ul><li>One year of work experience performing public safety dispatching work comparable to that of a Communication Dispatcher I with Siskiyou County.</li></ul> 

Special requirements: 
<ul><li>Completion of the Basic Dispatcher Course and possession of a Dispatcher Certification from POST.</li><li>Must pass a pre-employment medical, drug test and psychological examination.</li><li>Must be fingerprinted and receive employment clearance from the California Department of Justice.</li><li>Must not have been convicted of any felony</li></ul></div> 

<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
 <div>Communications Dispatch I/II
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods, generally up to three hours; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX as well as radio communication and dispatching equipment. 
TYPICAL WORKING CONDITIONS
Work is performed in an office environment; continuous contact with other staff and the public.</div></div></div>

Communications Dispatcher I/II

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Communications Dispatcher I/II