field sales supervisor

Kasrawy Group Careers

<div>
 Position: After Sales Supervisor.
 
 
 Job Overview:
 
 
 We are currently seeking an experienced After Sales Supervisor to join our team in 6th of October City. The successful candidate will be responsible for overseeing the after-sales service department and ensuring that all customer inquiries and concerns are addressed promptly and efficiently. This is a full-time position with a competitive salary and benefits package.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and supervise the after-sales service department, including technicians and service advisors
 </li>
 <li>
 Ensure that all customer inquiries and concerns are addressed in a timely and satisfactory manner
 </li>
 <li>
 Monitor and maintain customer satisfaction levels through regular follow-up and feedback
 </li>
 <li>
 Coordinate with the sales team to ensure a smooth transition from sales to after-sales service for new customers
 </li>
 <li>
 Develop and implement strategies to increase after-sales service revenue and profitability
 </li>
 <li>
 Conduct regular training and performance evaluations for the after-sales team
 </li>
 <li>
 Collaborate with other departments to improve overall customer experience and satisfaction
 </li>
 <li>
 Stay updated on industry trends and developments to continuously improve after-sales service processes and procedures
 </li>
 <li>
 Handle escalated customer complaints and provide appropriate solutions
 </li>
 <li>
 Prepare and analyze reports to track after-sales service performance and make recommendations for improvement.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Minimum of 2 years of experience in a similar role, preferably in the automotive industry
 </li>
 <li>
 Excellent leadership and communication skills
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Knowledge of automotive service and repair processes
 </li>
 <li>
 Ability to work under pressure and handle multiple tasks simultaneously
 </li>
 <li>
 Proficient in MS Office and other relevant software applications
 
 </li>
 </ul>
</div>

After Sales Supervisor

EGBank

<div><div>KEY ACCOUNTABILITIES:
<div>
<ul><li>Receive, process and submit all documents related to the Sales Channels while conducting a periodic follow up on all related correspondences in a timely manner.</li></ul>
<ul><li>Review the rejected files by the Credit Risk department, salvage the eligible files for deviation and present it to the relevant supervisor to be discussed with the Risk team.</li></ul>
<ul><li>Maintain efficient I-Score checking in order to ensure external delinquency string and minimum score cut offs are met.</li></ul>
<ul><li>Review all applications and conduct call checks to validate the information before submitting them to the Sales Channels Support Supervisor review to maintain the desired approval rate in addition to adding them on the relevant system for better tracking.</li></ul>
<ul><li>Liaise with the potential customers and the Bank&rsquo;s relevant departments the account opening process, printing cheques, booking documents and all related steps needed to on-board those customers.</li></ul>
<ul><li>Conduct regular analysis for all the selling programs approved for the sales channel teams and ensure an updated record of the sales team targets and achievements.</li></ul>
<ul><li>Maintain an efficient filing cabinet and ensure that all files and documents are well kept and maintained in a safe place for a better retrieval and reporting while ensuring that all forms and applications required for the sales are in stock and up to date.</li></ul>
<ul><li>Gather feedback from the Sales Teams and customers&rsquo; and propose enhancements to the Sales Channels Support Supervisor and Sales Channels Support &amp; Efficiency Manager for a better process and to ensure meeting a good customer satisfaction level.</li></ul>
<ul><li>Support the Sales Channels Support Supervisor to liaise with the HR and the Outsource companies all new hires needed documents and their on-boarding in alignment with the relevant sales manager-head to ensure that all necessary approvals and documents are fulfilled in a timely manner.</li></ul>
<ul><li>Follow all the relevant approved department&rsquo;s policies, process and standard operating procedures and instructions sot that work is carried out in a control manner.</li></ul>
<ul><li>Follow the day-to-day operations related to Sales Channels Department to ensure continuity of work.</li></ul>
<ul><li>Maintain a punctual and consistent attendance, professional appearance &amp; adherence to all relevant health &amp; safety procedures.</li></ul>
<ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal EG Bank policies and code of conduct to maintain EG Bank&rsquo;s sound legal position and mitigate any potential risks.</li></ul></div> 


Qualifications and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Commerce or its equivalence.</li>
<li>0 to 2 years of experience in a relevant field, experience within Banking will be considered as an asset</li>
</ul>
Skills:
<ul>
<li>Good command of English and Arabic languages (written and spoken)</li>
<li>Good analytical and presentation skills
</li><li>Good communication skills</li>
<li>Good planning and organizing skills</li>
<li>Basic Banking knowledge and Risk awareness.</li></ul></div></div>

Sales Channels Support Officer (3863)

Etisalat

<div><div>Enterprise Indirect Sales Senior Executive.Corporate Sales\\. - (250002Z7)</div><div>
Description<div></div> 
Job Purpose
To achieve his/her assigned territory targets through direct supervision of Large accounts and in coordination with all internal parties in accordance with Enterprise Sales strategy.
Report To Position Name
&bull;Managing the assigned account list &bull;Setting up meetings with clients &bull;Being the first point of contact for clients &bull;Achieving sales targets on monthly basis in all pillars &bull;Handling customer needs &bull;Being fully aware of all updates about product/services &bull;Negotiating about contracts &bull;Providing all reports on his/her account list with full details &bull;Maintains excellent knowledge of Etisalat products and services in comparison to competition to satisfy corporate accounts&rsquo; needs. &bull;Interacts proactively with all concerned internal parties to ensure a smooth and efficient processing and delivery of customers&rsquo; requirements and keep proper feedback for Sales Supervisor. &bull;Prepares necessary reports with key achievements and segment&rsquo;s updates to highlight business opportunities. &bull;Develop Sales forecasts / pipelines, reviews and action plans based on analysis of actual results versus forecasts to highlight work progress. &bull;Develops programs to drive sales across assigned territories / segments based on sold marketing research. &bull;Increase Corporate Sales customers&rsquo; base and explore potential business opportunities vertically &amp; horizontally, to increase subs base &amp; revenues. &bull;Achieve monthly targets by closing profitable. &bull;Conducts regular visits to key corporate accounts to ensure customers satisfaction. &bull;Provides necessary field training and enhance career development to ensure reaching the needed quality. &bull;Monitors and develops his performance to ensure high productivity 
</div><div></div><div>Qualifications<div></div> 
QUALIFICATIONS_ESSENTIAL
Proven sales records Competent computer skills. Excellent command of Arabic &amp; English languages (Reading, Writing &amp; Oral). Excellent strategic management skills. Excellent strategic planning skills Excellent leadership skills 

QUALIFICATIONS_DESIRABLE
Requires excellent sales management, strategic management and planning skills 
 
EXPERIENCE_ESSENTIAL
Minimum 2 years of experience (preferable in Telecom field) 
EXPERIENCE_DESIRABLE
N/A 
CERTIFICATIONS_ESSENTIAL
Special Trainings Essential: Sales Management skills Sales skills Business Case Plan Desirable: Effective Sales team management<div> 
</div></div><div>
Job: Senior Executive</div><div>
Organization: Etisalat-Misr</div><div>
Job Posting: 23/Apr/2026, 5:28:06 AM</div></div>

Enterprise Indirect Sales Senior Executive.Corporate Sales\.

MA Shine General Maintenance and Real Estate Management

Facility Management Supervisor - Fluent in English and Arabic language and literature.What you will do:The Facility Management Supervisor Operate Annual Maintenance Contract (AMC). Your role builds long-term relationships with selected Owners and property management to drive the sales on new projects / Annual Maintenance Contracts (AMC) agreements.Working closely with the Directors and also, taking the lead in the development of new business.Job Responsibilities:&middot; Operate Annual Maintenance Contract (AMC) for Residentials and commercial properties.. Scheduling and making PPM for all AMC.. Dealing with tenants and property owners.. Managing AMC team schedule.. Undertaking technical and feasibility studies including site investigations.. Using a range of computer software for developing detailed designs.. Compiling job specs and supervising tendering procedures.. Undertaking complex calculations.. Resolving design and development problems.. Scheduling material and equipment purchases and deliveries.. Making sure the project complies with legal requirements, especially health and safety.. Ensuring projects run smoothly and structures are completed within budget and on time. Assessing the sustainability and environmental impact of projects.. Responsible for sourcing new project leads, market intelligence, tendering, and bids for new projects.&middot; Preparing technical presentations that explain the products and services of the company to customers or prospective clients.&middot; Establishing new accounts and services accounts by identifying potential customers; planning and organizing sales call schedules.&middot; Seek quotations from the sub-vendor, sub-contractor, etc.&middot; Review tender documents and understand or else seek clarifications from either the customer or the department manager.&middot; Building and maintaining effective customer relationships.&middot; Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch.&middot; Working closely with the Design Engineers to fulfill customer/client requirements.&middot; Discussing costing with the estimation team, submitting quotes and pricing in lieu of the received customer inquiries on time.&middot; Determining improvements by analyzing equipment or services offered and proposing changes in equipment, processes, or use of materials or services.&middot; Anticipate customers&rsquo;/clients&rsquo; needs and provide appropriate solutions or recommendations that meet their requirements. Or demonstrate proposed cost reductions.&middot; Stay abreast of the market conditions and trends in the field pertinent to services and products.&middot; Identifying new products/services that may be of value to add to the company product range based on the feedback from customers and competitors.&middot; Coordinating with the credit control team and follow up on the Credit Facility application for newly acquired customers/clients.&middot; Working effectively with the company&rsquo;s management and the sales team to develop long-term strategic relationships.&middot; Responsible for leading, motivating, and effectively monitoring the sales team to meet and exceed targets.&middot; Developing and maintaining a robust deal pipeline toward targeted entities to continuously grow the company&rsquo;s business and generate Sales.&middot; Responsible for administering, communicating and complying with all company policies and procedures, whether formally or informally communicated.&middot; Supporting the accounts team to ensure that receivables are collected on time and at the best communication practice possible.&middot; Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participate in professional societies.&middot; Contributing to team effort by accomplishing related results as needed.Only the eligible experience candidate need to apply. we will not look into another cv other than the experience holder.Requirements.Minimum of 3 years experience of supervising field in Facility Management.Strong verbal, written, and interpersonal skills.Problem-solving skills.The ability to think methodically and to manage projects.Ability to work to deadlines and within budgets.Excellent verbal and written communication skills.Ability to maintain an overview of entire projects while continuing to attend to detailed technicalities.Job Type: Contract Contract length: 24 monthsPay: AED2,000.00 - AED3,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>FM Supervisor: 4 years (Preferred)</li></ul>Language:<ul><li>English and Arabaic is an advantage (Preferred)</li></ul>License/Certification:<ul><li>U.A.E Driving License (Preferred)</li></ul>Work Location: In person

FM Supervisor

Cleo Rapid by UAE

Job Title: After Sales Service SupervisorDepartment: After Sales / Customer Support Location: Korangi, Karachi Job Type: Full-Time Start Date: Immediate Experience Required: 5+ Years (Telecom or Mobile Accessories Industry Preferred)Job Summary:The After Sales Service Supervisor is responsible for managing the end-to-end after-sales service operations, ensuring efficient handling of customer complaints, warranty claims, repairs, and product returns. The role focuses on maintaining high customer satisfaction, supervising service staff, and ensuring timely resolution of technical issues related to mobile devices and accessories.Key Responsibilities:1. Service Operations Management<ul><li>Supervise daily after sales service activities including repairs, replacements, and warranty claims</li><li>Ensure proper intake, tagging, and tracking of all service cases</li><li>Monitor turnaround time (TAT) for repairs and ensure timely delivery to customers</li></ul>2. Team Supervision<ul><li>Manage service technicians and service center staff</li><li>Assign tasks and monitor performance of the service team</li><li>Provide training and technical guidance to improve service quality</li></ul>3. Customer Handling<ul><li>Handle escalated customer complaints and ensure proper resolution</li><li>Maintain professional communication with customers regarding service status</li><li>Ensure high level of customer satisfaction and retention</li></ul>4. Process &amp; Quality Control<ul><li>Ensure adherence to company policies and warranty guidelines</li><li>Implement and maintain standard operating procedures (SOPs) for service center</li><li>Conduct quality checks on repaired products before delivery</li></ul>5. Reporting &amp; Coordination<ul><li>Prepare daily/weekly/monthly service reports</li><li>Coordinate with procurement, warehouse, and product teams for spare parts availability</li><li>Provide feedback to management regarding recurring product issues</li></ul>6. Inventory &amp; Spare Parts Management<ul><li>Monitor spare parts usage and maintain proper stock levels</li><li>Ensure accurate recording of defective and repaired items</li><li>Coordinate with suppliers/vendors for replacement parts if required</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree (preferred in Business, Engineering, or related field)</li><li>3&ndash;5 years of experience in after sales service (mobile/tech industry preferred)</li><li>Strong technical understanding of mobile devices and accessories</li><li>Leadership and team management skills</li><li>Good communication and customer skills</li><li>Problem-solving and analytical mindset</li></ul>Key Performance Indicators (KPIs):<ul><li>Service turnaround time (TAT)</li><li>Customer satisfaction rate</li><li>First-time repair success rate</li><li>Complaint resolution time</li><li>Team productivity and efficiency</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth and learning opportunities</li><li>Collaborative and creative work environment</li></ul>How to ApplyInterested candidates are requested to share their CVs in PDF format at hr@hellofaster.com with a proper subject line mentioning the position title.Job Type: Full-timeWork Location: In person

After Sales Service Supervisor

OneTouch Direct

<div>OneTouch Direct is a premier contact center provider, committed to elevating customer experiences for our partners and clients. We are currently seeking a dynamic Call Center Sales Supervisor to join our team. In this role, you will lead a team of sales representatives, focusing on driving performance and achieving sales targets while maintaining a high level of customer satisfaction.
Key Responsibilities:<ul>
<li>Supervise and manage the sales team, providing guidance and mentorship to maximize their performance.</li>
<li>Monitor sales metrics and develop strategies to enhance team productivity and achieve sales goals.</li>
<li>Conduct regular performance reviews and provide constructive feedback to team members.</li>
<li>Facilitate training sessions to boost the team's product knowledge and sales techniques.</li>
<li>Handle escalated customer inquiries and resolve any issues that may arise.</li>
<li>Collaborate with management to refine sales processes and improve overall operational efficiency.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor's degree or equivalent experience in related field.</li>
<li>Minimum of 2 years of call center supervisory experience in a sales environment.</li>
<li>Demonstrated ability to lead and motivate a high-performing sales team.</li>
<li>Exceptional communication and interpersonal skills.</li>
<li>Strong analytical skills with an ability to interpret data and derive insights.</li>
<li>Ability to work in a fast-paced, results-driven environment.</li>
<li>Proficient in CRM software and Microsoft Office Suite.</li> 
</ul> 
 
Benefits 
<ul>
<li>A management team that cares</li>
<li>Consistent growth over the past 10 years</li>
<li>Excellent compensation &amp; benefits package</li>
<li>High energy work environment</li>
<li>Family oriented culture</li>
<li>Referral Bonuses</li>
<li>Paid time off (PTO)</li>
<li>401K</li>
<li>Health Benefits</li></ul></div>

Call Center Sales Supervisor

chemical pvt. limited

Application &amp; After sales Supervisor(Industrial Products)Location: SITE Area KarachiCandidate should possess qualification of DAE in Electrical/Electronics and have 2-3 years of experience in the same fieldResponsibilities:<ul><li>Provide technical after-sales support for solar inverters and lithium battery systems.</li><li>Diagnose and troubleshoot issues related to inverters, BMS, lithium battery packs, and communication protocols (Modbus, CAN, RS485).</li><li>Hands-on experience with testing tools (multimeter, clamp meter, software tools).</li><li>Conduct on-site visits for installation, commissioning support, and fault rectification.</li><li>Assist customers remotely through phone, email, or online platforms.</li><li>Analyze fault data, logs, and register values to identify root causes.</li><li>Coordinate warranty claims and ensure proper documentation.</li><li>Provide technical guidance to installers, distributors, and clients.</li><li>Ensure compliance with safety standards and company policies.</li></ul>Apply: Interested candidates may apply at careers@exide.com.pk or farasatmateen@gmail.com with email subject via wahtsapp 0333-3537485Job Type: Full-timeWork Location: In person

Application & Aftersales Supervisor (Industrial Products)

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