field service consultant

FLSmidth

<div><p><b>About the role</b></p><p></p><p>
Mechanical Site Service Engineer for handling</p><ul><li>
Aftermarket site services of FLSmidth Core equipment<b>*</b> &amp; Similar Non-FLSmidth equipment related to Hydromet &amp; Pyromet - Rotary kiln/Cooler, Dryer in Mining industry</li><li>
Mechanical site installation of Core Products related to Pyromet in Mining industry.</li></ul><p></p><p><b>
List of equipment</b></p><ul><li><p>
Thickener</p></li><li><p>
Flotation</p></li><li><p>
Automatic Filter Press</p></li><li><p>
Horizontal Belt Filter</p></li><li><p><b>
Kiln </b>(2 support, 3 support Kiln, 4 support Kiln)</p></li><li><b>
Dryer
</b></li><li><b>Granulator</b></li><li><b>
Cooler
</b></li><li><b>Coater (All types of rotary drums)</b></li></ul><p></p><p><b>
Your responsibilities</b></p><ul><li>
Adhere to Safety Protocols</li><li>
Undergo safety induction &amp; medical test, as applicable for specific site</li><li>
Follow Safety standards/practices of FLSmidth &amp; Client at site</li><li>
Conduct a safety inspection &amp; understand about site prior to start of site activities.</li><li>
Co-ordinate with client / site to get gate pass to access plant premises &amp; permit to work.</li><li>
Understand the scope of work, schedule of activities planned, requirement of manpower, tools &amp; tackles for carrying out any shutdown activities / new installation.
</li><li>Ensure that the assigned jobs are done in accordance with Instruction Manuals/Drawings/SOPs.</li><li>
Independently/jointly supervise site jobs carried out by mechanical contractors</li><li>
Preparation of Reports and Protocols - No load and Load trial Protocols, Commissioning Reports, Performance test Reports</li><li>
Coordination with Customer, Consultant and Various functions of FLSmidth for safe &amp; proper site execution</li><li>
Accompany experienced service managers to support them on site activities</li><li>
May need to work extended hours at site to fulfil site demands</li><li>
Make Minutes of Meeting capturing all the site activities carried out and get it signed from client</li><li>
Collaborate with GPLM / RPLM of Communition products to resolve any site related product issues</li><li>
Collaborate with client, Identify business potential and Generate leads for After Market Business</li><li>
Support all service business activities while at office</li><li>
Above are the main job responsibilities. However, it will not be limited to this.</li></ul><p>
.</p><p></p><h3 class="jobSectionHeader"><b>
What you bring</b></h3><p><br>
Bachelor's degree / Diploma in in mechanical or equivalent engineering</p><ul><li>
Minimum of 7- 1o years of experience in relevant field</li><li>
Excellent Communication Skills</li><li>
Team Player</li><li>
Good Interpersonal skills / disciplined / Go-Getter.</li><li>
Should have the ability to influence and set the trend</li><li>
Innovative and swift to take decision</li><li>
Knowledge to ready and understand IOM manuals, which are in English.</li><li>
Sound knowledge in understanding of Engineering drawings and interpretations of the same.</li><li>
Basic knowledge of erection techniques such as Safe Lifting methods, Optimum usage of tools &amp; tackles, etc.,</li><li>
Basic knowledge of Erection and Commissioning, activity planning, Understanding of Erection schedules, etc.</li><li>
Knowledge of MS office</li><li>
Knowledge of MS Projects</li><li>
Willing to travel extensively all around ME countries (Approx. 200-250 days in a year)</li><li>
Fluent in English</li></ul><p></p><p>
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.</p><p></p><p><b>
What we offer</b></p><p></p><p><i>
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply &ndash; the more diverse our employees are, the stronger our team is.</i></p><p></p><p><i>
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.</i></p></div><p></p>

Field Service Engineer

Metrohm USA

<div><p><b>Field Service Specialist</b></p><p>
 <i>Detroit, Michigan / Remote-Field Based</i></p><p>
Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us!</p><p>
We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. We&rsquo;re currently seeking a <b>Field Service Specialist</b> to support our customers across Michigan and Northern Ohio.</p><p><b>
</b><b> What You&rsquo;ll Do</b></p><p>
As a Metrohm Field Service Specialist, you&rsquo;ll be the face of our Service team&mdash;providing technical support and on-site service that keeps our customers&rsquo; instruments running at peak performance.</p><p>
You will:</p><ul><li>
Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems.</li><li>
Support customers both on-site and remotely (via phone, email, Teams).</li><li>
Manage a dynamic schedule across the territory.</li><li>
Build strong customer relationships through expert service and communication.</li><li>
Collaborate with Sales, Customer Support, and Product teams to deliver seamless customer experience.</li></ul><p><b>
</b><b> Territory</b></p><p>
This role covers Michagan and Northern Ohio and will be based in the Detroit metro area. Candidates should be comfortable managing travel and adapting to varying client needs and environments.</p><p><b>
✅</b><b> What You Bring</b></p><ul><li>
BS/BA in Chemistry or a closely related scientific discipline.</li><li>
2&ndash;4 years of hands-on experience repairing laboratory instrumentation.</li><li>
Excellent troubleshooting and communication skills.</li><li>
Strong time management and the ability to work independently.</li><li>
Willingness to travel extensively throughout the territory and occasionally outside the territory in the South Region.</li></ul><p><b>
</b><b> Bonus Points For:</b></p><ul><li>
Previous experience traveling for field service work.</li><li>
Familiarity with process-based applications.</li><li>
Candidates with strong computer literacy and experience using common business or industry-specific software</li></ul><p><b>
</b><b> Why Metrohm USA?</b></p><p>
At Metrohm, we combine world-class technology with a people-first culture. You&rsquo;ll have the tools, training, and team support to succeed&mdash;and the opportunity to make a meaningful impact in labs and industries across the country.</p><p><b>
</b><b> Benefits That Work for You</b></p><p>
Eligible employees enjoy a comprehensive benefits package, including:</p><ul><li>
Medical, dental &amp; vision coverage</li><li>
Company-paid life &amp; disability insurance</li><li>
401(k) with company match</li><li>
Tuition reimbursement</li><li>
Paid vacation, sick, personal, and holiday time</li><li>
Supportive, growth-oriented team culture</li><li>
Company vehicle</li></ul><p><b>
</b><b> Other Requirements</b></p><ul><li>
Must pass pre-employment background check, education and employment verification, motor vehicle report and a 10-panel drug screening (including marijuana).</li></ul><p><b>
</b><b> Diversity, Equity &amp; Inclusion</b></p><p>
Metrohm USA, Inc. is an Equal Opportunity Employer. We are committed to building an inclusive environment for all employees.<br>
 We welcome applicants from all backgrounds, including women, minorities, protected veterans, and individuals with disabilities.<br>
 Metrohm USA is a federal contractor and E-Verify employer.</p><p>
 <b>Ready to take your field service career to the next level?</b><br>
 Apply today at http://www.metrohm.com<br>
 #WeGoBeyond | #FieldServiceJobs | #MetrohmUSA</p><p>
#LI-Remote</p></div><p></p>

Field Service Specialist

SecTek, Inc

<div>Field Service Supervisor<p><br>
Field Supervisors are responsible for supervising quality physical security and Security Officer performance at client sites. Duties include, but are not limited to:</p><ul><li>
Must have at least 2 year's experience as a supervisor</li><li>
Must be able to conduct meetings with our clients to brief them on any updates</li><li>
Must be able to manage a large team at multiple client locations</li><li>
Must be able to type and use Excel and Word Programs</li><li>
Must be able to manage within a budget.</li><li>
Familiarity with WinTeam</li><li>
Must be able to write, review and provide corrective measures (feedback to daily activity log and incident reports)</li><li>
Must be able to manage multiple schedules</li><li>
Must have a clean driving record and active driver's license</li></ul></div>

Field Service Supervisor

Trust Automation

<div><p><b>Trust Automation</b></p>
<p>
Trust Automation has over 35 years of experience in custom motors, linear drives, digital drives, and systems which meet the unique needs of its customers. Its product line includes motors, linear drives, digital drives, custom assemblies, and products to fit unique applications and ground-up system design and manufacturing solutions. We design, build and support control and power management systems for the most demanding defense, semiconductor, industrial automation, and medical applications.</p>
<p>
Trust Automation is an equal opportunity employer and committed to attracting, hiring, developing, and retaining a skilled, productive, and diverse workforce, personnel with competencies and experience related to the regional and State population. Every employee has an &quot;at-will&quot; relationship with Trust Automation. This means that employment with Trust Automation is at the mutual consent of the employer and the employee and is subject to termination by either party at will, with or without cause or advance notice.</p>
<p><b>
Job Summary</b></p>
<p>
The Field Service Engineer (FSE) acts as a customer-facing representative for Trust Automation, serving as the main ambassador and liaison for both external and internal customer service interactions. This role requires managing customer expectations and concerns, ensuring product quality, and providing robust support to sustain Trust Automation's reputation for cutting-edge solutions. The FSE will work closely with Sales, Engineering, and Product Sustainment Teams, directly engaging clients to troubleshoot, repair, and commission systems in the field. Proficient with Linux system configuration, field-level server administration (Ubuntu-based systems) network/IP configuration and rack-mounted server integration, generator and UPS integration for field power systems.</p>
<p>
Responsibilities include managing field repair schedules, maintaining detailed service records, and providing formal, structured field feedback to engineering, including failure trend and corrective action recommendations. The FSE will also play a critical role in supporting BETA testing, performing upgrades, validation of integrated systems (radar, camera, effector, server components) that include live operational exercise support (military training events), and interfacing at trade shows to promote Trust Automation's product line. Additionally, the FSE will contribute to new product development by offering on-site support for emerging products and opportunities as assigned. This position requires eligibility for a military security clearance.</p>
<p>
The Field Service Engineer is specialized in technologically and scientifically advanced products and will use their experience, understanding and technical skills to explain the benefits of our products and services to potential customers and to compare our offerings against competitors'.</p>
<p><b>
Duties and Responsibilities</b></p>
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.</p>
<ul>
<li>Responsible for troubleshooting and service of field deployed Trust Automation components and systems; such as Linux-based server troubleshooting.</li>
<li>This is a hands-on position, gaining thorough familiarity with the design, construction, testing and operation of various motion control systems</li>
<li>Position requires direct customer contact and ability to manage customer expectations and concerns, maintaining Trust Automation's image as a professional organization with cutting edge capabilities</li>
<li>RMA planning and sustainment logistics coordination to enable rapid deployment, accelerated repair turnaround, and verification of operational readiness under time-critical conditions.</li>
<li>Formal reporting of findings to Engineering, Manufacturing Engineering and Quality is also key, improving product reliability, maintainability and manufacturing methods</li>
<li>The position involves extensive travel, frequently on short notice, both domestically and internationally, occasionally over weekends.</li>
<li>Work with customers and engineers to assess equipment needs and determine system requirements. Act as the Trust Automation engineering representative to the customer.</li>
<li>Collaborate with sales teams to understand customer requirements and provide sales support.</li>
<li>Prepare and deliver presentations demonstrating the product or system technical aspects and how it will solve specific customer problems.</li>
<li>Technical support and troubleshooting while supporting customer service and sales teams, may involve travel.</li>
<li>Assist marketing group developing new technical data sheets and manuals, providing product technical information.</li>
<li>Attend trade shows, demos, military exercises, and experiment series.</li>
<li>Must be adept at completing other tasks related to sales and marketing, such as market research and new product development.</li>
<li>Support customer service team where necessary in technical areas for new product sales and RMA transactions.</li>
<li>Qualify RMA transactions, communicating with the customer where necessary to ensure we identify problems at customer site or recurring problems with Trust Automation products, whether at the design or manufacturing level. Interact with the RMA team, Quality, Mfg. Engineering and R&amp;D teams where necessary to resolve issues.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Position Requirements</b></p>
<ul>
<li>Bachelor's degree in an Engineering or related field, OR Associate's degree with 5+years of relevant experience</li>
<li>General sales techniques and customer first mindset.</li>
<li>Travel independently without delay, demonstrating exceptional time management and strong personal accountability.</li>
<li>Strong interpersonal skills for building relationships with clients and effectively communicating with members of the other internal teams.</li>
<li>Must be able to listen to the customer's requests and concerns, and then recommend solutions, possibly including customizing a product.</li>
<li>Ability to read and understand engineering drawings/specifications and wiring diagrams.</li>
<li>Ability to write reports and business correspondence.</li>
<li>Excellent customer service mindset and superb communication skills with a &quot;can-do- attitude&quot;, (written, oral and electronic).</li>
<li>Ability to travel 50% to 75% often on short notice with the possibility over weekends.</li>
<li>Ability to work and travel independently for weeks at a time.</li>
<li>Must have a valid CA driver's license and be eligible or possess a US Passport.</li>
<li>This position may be asked to drive for company purposes during the course of employment. If asked and agreed upon, employees must possess a valid California Driver's License and clean driving record.</li>
<li>Will participate in the identity verification process to access secure client or government portals by authorizing certified supplier or customer management platforms to obtain information from your personal credit profile or other information, solely to verify your identity.</li>
</ul><h4 class="jobSectionHeader"><b>Physical Requirements</b></h4>
<ul><li>Hearing and speaking to exchange information in person, on the telephone or virtually.</li>
<li>Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator, or assemble/manufacture intricate items.</li>
<li>Seeing to read a variety of materials and have ability to color code cabling. needed for wiring.</li>
<li>Sitting or standing for extended period of time.</li>
<li>Physical agility to lift up to 50 pounds to shoulder height. Any items that weigh more than 50 pounds will require two or more people or a lifting device to move.</li>
<li>Ability of climbing towers 100FT+</li>
<li>Physical agility to lift, carry, push, or pull objects.</li>
</ul>
<p><b>Pay/Salary Information</b></p>
<p>
Pay scale for this position - $95,000.00 - $110,000.00 annually</p><div><p>
By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired.</p></div></div>

Schneider Electric

<div>Job Description:
<div>
For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.</div><div>
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.</div><div>
If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.</div><div><b>
Great people make Schneider Electric a great company.</b></div><div>
Schneider&rsquo;s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. <b>They are the future of Schneider Electric!</b> Is this you?</div><div>
We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.
</div><p>This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.</p><div>
This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.</div><div><b>
As a Field Service Representative, a typical day for you might include:</b></div><ul><li>
Pre-site, startup, repair, preventive maintenance, and field modification of equipment</li><li>
Problem solving with customers, electricians, sales partners, technical support, District Service teams</li><li>
Completion of field service reports, expense reports, preventive maintenance, and startup data sheets</li><li>
Working with your Manager and/or Regional Service Director to resolve complex escalated issues</li><li>
Continuous learning and training on various products both in the field and in the classroom</li></ul><div><b>
On some days, you may even:</b></div><ul><li>
Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.</li><li>
Assist senior technicians and support Project Management on larger system start-ups</li><li>
Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects</li><li>
Act on behalf of the District Service Manager to resolve operational issues as required</li></ul><br>
<p></p>
(External) English Qualifications:
<div><b>
This may be the next step in your career journey if you have:</b></div><ul><li>
An Associate&rsquo;s degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.</li><li>
The ability to read blueprints/schematics</li><li>
Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components</li><li>
2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment</li><li>
2+ years in Field Services or equivalent industry experience.</li><li>
Must possess good safety practices and adhere to the company&rsquo;s safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.</li><li>
Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.</li><li>
NFPA-70E or OSHA experience is preferred</li><li>
Safe driving and vehicle operations skills</li><li>
Skilled at utilizing test and diagnostic equipment</li><li>
Experience reading and interpreting schematics, drawings, and operation manuals</li><li>
The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.</li><li>
Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.</li><li>
Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.</li><li>
Remain in a standing position for extended periods of time, including working in small confined spaces.</li><li>
English proficiency required to communicate with customers and team members.</li><li>
Proficient in basic computer skills and systems including but not limited to Microsoft Office: Outlook, Teams, Word, Excel; and the ability to navigate and utilize company digital tools and resources.</li></ul><p></p><p><b><br>
What we have for you:</b></p><div>
Within your first 180 days, you&rsquo;ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you&rsquo;ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.</div><div></div><div><br>
Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA<br>
</div><div></div><p>Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays &amp; paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers</p>
(External) English Company Boiler Plate:<div></div><p><b><br>
Looking to make an IMPACT with your career?</b></p><p>
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.</p><p>
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.</p><p>
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.</p><p>
Become an IMPACT Maker with Schneider Electric &ndash; apply today!</p><p>
&euro;36 billion global revenue<br>
+13% organic growth<br>
150 000+ employees in 100+ countries<br>
#1 on the Global 100 World&rsquo;s most sustainable corporations</p><div></div><div><br>
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div><i><br>
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</i></div><div><br>
</div><div><i>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter </i><i>here</i><br>
<br>
<i>Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</i></div></div><div></div>

Field Service Representative

Hubner Manufacturing

<div></div><div><div><b>Department: </b><b>Production and After Sales and Service</b></div>
<div></div><h5 class="jobSectionHeader"><b>Job Title: </b><b>Field Service Engineer
</b></h5>
<div></div><h2 class="jobSectionHeader"><b>Position Description</b></h2>
<div></div><ul><li>Reviewing and trouble-shooting articulation and gangway systems for the Road and Rail industry.</li>
<li>Reviewing drawings and schematics for troubleshooting both in manufacturing facility and in the field.</li>
<li>Interfacing with designers and engineers on refurbishment projects.</li>
<li>Providing customer service and support related to any technical inquiries.</li>
<li>Using the computer to formulate/ transmit messages and reports.</li>
<li>Traveling to customer sites to service, train, and promote our products.</li>
<li>Write and distribute site reports from customer visits and refurbishments.</li>
<li>Participating in the research and development of new products.</li>
<li>Ability to assist and contribute to production floor when not traveling for After Sales and Service needs.</li>
<li>Fulfilling other duties as determined by skill level and corporate need.</li></ul><br>
<div></div><div><b>Educational Level for Position: </b>Technical degree or equivalent.</div>
<div></div><div><b>Travel:</b><br>
</div><ul><li>Travel for this position is expected to be between 40-60%.</li>
</ul>
<div></div><div><b>Special Skills/Qualifications Needed:
</b></div>
<div></div><ul><li>Mechanical and electrical aptitude required.</li>
<li>Fabrication skills (metal fabrication, welding, etc.)</li>
<li>Proficient in using basic pneumatic, manual, and battery-operated hand tools.</li>
<li>Ability to use voltmeter for trouble shooting</li>
<li>Ability to handle multiple tasks and shift priorities.</li>
<li>Ability to communicate professionally, with maturity and self confidence.</li>
<li>Proficiency with Microsoft Office Suite and other manufacturing specific software.</li>
<li>Familiar with company policies, procedures and instructions.</li></ul></div>

CameraMatics

<div><p><b>About the Role</b></p><p>
Our <b>Field Service Planner</b> will coordinate and optimize field service activities to support Sales, Engineering and Operational efforts across the United States. This is a great fit for a highly organized person with practical knowledge of fleet operations, telematics and installation activities. The role will require a high-level planning ability and a customer-focused approach, with great attention to timelines and detail.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li><p>
Coordinate the scheduling and dispatch of field installation technicians for jobs across the United States.</p></li><li><p>
Manage resource allocation to ensure optimal utilization and efficient project execution.</p></li><li><p>
Cultivate and maintain strong relationships with installation partners to ensure timely delivery of services.</p></li><li><p>
Coordinate with customers to confirm appointment times, provide updates on technician availability, and address any scheduling conflicts or issues that may arise.</p></li><li><p>
Administer completion documentation and manage related processes efficiently.</p></li><li><p>
Handle invoicing and purchase order creation in accordance with company procedures.</p></li><li><p>
Communicate effectively with internal stakeholders to provide updates on project status and address any issues or concerns.</p></li><li><p>
Interact with customers to understand their requirements, address questions, and ensure a high level of customer satisfaction.</p></li><li><p>
Communicate effectively with field service technicians to provide clear instructions, relay customer requirements, and confirm the completion of service tasks.</p></li><li><p>
Maintain accurate records of service activities, including scheduling details, installer availability and customer communication(s).</p></li><li><p>
Collaborate with internal teams, including customer support, sales, and technical departments, to ensure seamless coordination of field service activities.</p></li><li><p>
Identify opportunities to improve scheduling processes, streamline operations, and enhance customer satisfaction.</p></li></ul><p>
</p><p><b>Qualifications/Experience</b></p><p></p><ul><li><p>
Minimum 2+ years working as a service scheduler. Background in Salesforce is a MUST.</p></li><li><p>
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.</p></li><li><p>
Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders.</p></li><li><p>
Proficiency in scheduling software or tools, as well as Microsoft Office applications.</p></li><li><p>
Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment.</p></li></ul><p>
Competitive compensation, 401K, medical, vision and dental benefits</p></div>

Field Service Planner/Scheduler (Fully Remote)

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