field service engineer

D4C Dental Brands

<div><p><b>Field Service Engineer</b></p>
<p>
Atlanta, Georgia | Field-Based | ~70% Travel</p>
<p>
At Dentistry for Children, technology keeps our practices running so our teams can focus on what matters most: our patients. We're looking for a Field Service Engineer to serve as a mobile technical expert, providing hands-on support for complex desktop, network, and application issues across our Atlanta-area locations. This role is a critical field-based escalation point for our Tier 2 End User Support team, ensuring seamless, fast resolution of critical incidents that keep our offices up and running.</p>
<div>
<h2 class="jobSectionHeader"><b>What You'll Do</b></h2>
</div>
<ul><li> Serve as the on-site technical expert for complex desktop, network, and application issues that require hands-on troubleshooting</li></ul>
<ul><li> Act as the field-based escalation point for our Tier 2 End User Support team, resolving critical incidents that can't be solved remotely</li></ul>
<ul><li> Diagnose and repair hardware, network, and connectivity issues across multiple practice locations</li></ul>
<ul><li> Collaborate closely with Tier 2 support to ensure smooth handoffs, clear communication, and fast incident resolution</li></ul>
<ul><li> Install, configure, and maintain desktop systems, network equipment, and related infrastructure</li></ul>
<ul><li> Document incidents, resolutions, and recurring issues to support continuous improvement</li></ul>
<ul><li> Build strong working relationships with practice staff, providing responsive, professional on-site support</li></ul>
<div>
<h2 class="jobSectionHeader"><b>What You'll Need</b></h2>
</div>
<ul><li> Associate's degree in Computer Science, Information Technology, or a related field</li></ul>
<ul><li> Minimum 3 years of relevant industry experience, or an equivalent combination of education and experience</li></ul>
<ul><li> Strong hands-on troubleshooting skills across desktop, network, and application environments</li></ul>
<ul><li> Experience supporting or collaborating with a help desk / end user support team</li></ul>
<ul><li> Excellent communication skills and a customer-service mindset</li></ul>
<ul><li> Valid driver's license and clean driving record</li></ul>
<ul><li> Ability to travel approximately 70% of the time within the Atlanta-area territory</li></ul>
<ul><li> Comfortable working independently and managing a flexible, field-based schedule</li></ul>
<div>
<h2 class="jobSectionHeader"><b>Why Join Dentistry for Children</b></h2>
</div>
<ul><li> Be part of a mission-driven organization helping children build a lifetime of healthy smiles</li></ul>
<ul><li> Competitive salary plus travel compensation</li></ul>
<ul><li> Health, dental, and vision benefits</li></ul>
<ul><li> 401(k)</li></ul>
<ul><li> A supportive, collaborative team culture</li></ul>
<p><b>
Location: </b>Atlanta, GA (field-based, servicing area practice locations)</p>
<p><i>
If you're a hands-on technical problem-solver who wants your work to make a real difference for kids and families, we'd love to hear from you.</i></p></div>

Field Service Engineer

bioMerieux

<div><p><b>Position Summary</b></p><p>
The Field Systems Engineer (FSE) is responsible for attending to service needs of bioMerieux customers within their assigned geographic territory, as well as nationally, on an as-needed basis, utilizing appropriate tools and test equipment. The FSE is a self-starter, with the ability to deliver a best-in-class customer experience, while working remotely without direct supervision and able to conduct overnight travel on short-notice.</p><p></p><p><b><br>
Position Duties</b></p><ul><li>
Customer Service &amp; Technical Execution: Promptly respond to customer needs and perform installations, maintenance, upgrades, and repairs using electronic and computer skills to ensure instruments meet specifications.</li><li>
Relationship Building &amp; Sales Support: Build trust with customers, promote service agreements, and identify sales opportunities for cross-functional teams.</li><li>
Collaboration &amp; Revenue Generation: Foster teamwork across service and support teams while driving field service revenue through billable offerings like preventive maintenance and equipment moves.</li><li>
Training Travel: Attend 6&ndash;9 weeks of product training at Durham, NC or St. Louis, MO offices within the first year; future trainings occur as needed.</li><li>
Customer Visit Travel: Travel includes both scheduled and unscheduled visits, with increased overnight stays for wide territories and occasional national travel.</li><li>
On-Call Support: Participate in weekend/holiday on-call rotation (~every 5 weeks), requiring local phone availability and potential national travel for instrument support.</li><li>
Documentation &amp; Compliance: Timely and accurate completion of service work orders, QA checklists, and internal training requirements.</li><li>
Scheduling &amp; Reporting: Maintain an up-to-date calendar of availability and submit travel expense reports regularly to avoid penalties.</li><li>
Fleet Management: Follow all company policies related to the use and upkeep of the assigned fleet vehicle.</li><li>
Asset &amp; Inventory Management: Maintain spare parts inventory, company-issued vehicle, and all assigned equipment (e.g., laptop, tools, test devices) in good condition and per policy.</li><li>
Professional Development &amp; Collaboration: Continuously improve technical and interpersonal skills, meet annual priorities, and collaborate with sales and applications teams to enhance customer experience.</li><li>
Strategic &amp; Promotional Support: Represent bioMerieux professionally, support trade shows as needed, and provide feedback to Sales, Marketing, and Customer Service to help expand service capabilities.</li><li>
Perform all work in compliance with company quality procedures and standards.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b><br>
Qualifications</b></p><p><b>
Required Education, Training and Experience</b></p><ul><li>
Bachelor degree in Engineering, Electronic Technology, Computer Science, Biomedical or other related discipline.</li><li>
2+ years of professional related experience in troubleshooting and/or repair of complex electro-mechanical, electronic, computer, electrical systems in commercial, industrial, or military setting required.</li><li>
Education Substitution: In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required.</li><li>
Must have and maintain a valid driver&rsquo;s license in state of residence.</li></ul><p><b>
Preferred Education, Training and Experience</b></p><ul><li>
Experience in troubleshooting and/or repair of biomedical, vacuum systems, host/remote communications and network systems, or similar systems and in a clinical laboratory setting preferred.</li><li>
Experience operating independently including managing schedules, customer expectations, and communications both internally and externally; prioritizing tasks; and resolving technical issues without direct oversight preferred.</li><li>
Experience in a field service role preferred.</li><li>
Experience in the principles and practices of laboratory operations preferred.</li></ul><p></p><p><b><br>
Knowledge, Skills, and Abilities</b></p><ul><li>
Consistently upholds and reflects the core ethical principles and values that bioM&eacute;rieux promotes.</li><li>
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.</li><li>
Detail orientation to complete tasks without errors and produce high-quality work.</li><li>
Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.</li><li>
Organizing work and resources efficiently to ensure smooth operations</li><li>
Troubleshooting issues to identify and resolve problems efficiently</li><li>
Demonstrates assertiveness and confidence in the face of a challenge</li><li>
Effective verbal, written and presentation skills.</li><li>
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives</li><li>
Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel</li></ul><p></p><p><b><br>
Working Conditions and Travel
</b></p><ul><li>Physical requirements include: remaining in a stationary position for long periods, stair/ladder climbing, wearing PPE, operating heavy machinery, and lifting/moving up to 50 lbs.</li></ul><ul><li>
Travel requirement: Typical weekday travel is defined as daily customer visits not requiring overnight travel but expect daily driving of 50% or more. Weekend and Holiday rotational coverage is scheduled with the expectation of additional driving or flying within and/or outside of the standard assigned service region. Standard field service operations for customer support consists of approximately 15% of annual On-call with the expectation of overnight travel when qualified on products.</li><li><ul><li>
Domestic travel: required up to 90% of the time</li><li>
Typical Regional travel (non-overnight): 50% Monday through Friday</li><li>
Weekend/Holiday rotational travel: up to 15% of the time</li></ul></li></ul><div></div><div>
The estimated wage range for this field based role in California is between $35.00 and $47.00 per hour. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux&rsquo;s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate&rsquo;s experience and will be presented in writing at the time of the offer.</div><div>
</div><div>
In addition, bioM&eacute;rieux offers a competitive Total Rewards package that may include:</div><div><ul><li>
A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options</li><li>
Company-Provided Life and Accidental Death Insurance</li><li>
Short and Long-Term Disability Insurance</li><li>
Retirement Plan including a generous non-discretionary employer contribution and employer match.</li><li>
Adoption Assistance</li><li>
Wellness Programs</li><li>
Employee Assistance Program</li><li>
Commuter Benefits</li><li>
Various voluntary benefit offerings</li><li>
Discount programs</li><li>
Parental leaves</li></ul><p>
#biojobs</p><p>
#LI-DS1</p></div></div>

Field System Engineer - Irvine, CA

NECSEL Intellectual Property Inc.

<p><b>About Ushio Inc.</b></p><p>Ushio Inc. is a multibillion-dollar Japanese technology company that harnesses the power of light to advance photonics, optical systems, and precision industrial automation. Ushio&rsquo;s technologies enable critical innovation across semiconductor packaging, microelectronics, and advanced manufacturing.</p><p>Through Adtec Engineering, Necsel, and the AUCC Division&mdash;a strategic collaboration between Ushio and Applied Materials&mdash;the company operates at the forefront of modern semiconductor innovation. Adtec Engineering and AUCC are advancing the deployment of market-leading direct imaging (DI) systems and revolutionary Digital Lithography Technology (DLT).</p><p>Designed to address 10um to submicron patterning requirements, advanced-substrate warpage, and high-density chiplet integration, DLT systems are helping accelerate the semiconductor industry&rsquo;s transition into the AI era.</p><p>Join our team and work at the intersection of precision Japanese engineering, global technology collaboration, and next-generation photonics.</p><p><b>Job Description: Senior Field Service Technician &ndash; Direct Imaging (DI) Exposure Systems</b></p><p><b>Position Title:</b> Sr. Field Service Technician &ndash; Direct Imaging (DI) Exposure Systems</p><p><b>Department:</b> Customer Support &amp; Technical Services</p><p><b>Reports To:</b> Field Service Manager</p><p><b>Location:</b> Covington, Georgia Customer site or Field-Based (50&ndash;75% Travel)</p><p><b>1. Role Overview</b></p><p>The <b>Direct Imaging (DI) Field Service Tech. </b>is responsible for installing, commissioning, calibrating, maintaining, and repairing high-precision Digital Direct Imaging (DI/DE/DLT) exposure systems at customer manufacturing facilities. Working with cutting-edge optical, high-precision mechanical, laser, and electronics subsystems, the engineer serves as the primary technical expert on-site to minimize tool downtime, ensure high yield/throughput, and maintain exceptional customer satisfaction.</p><p><b>2. Key Responsibilities</b></p><p><b>System Installation &amp; Commissioning</b></p><ul><li>Perform on-site unboxing/uncrating, precision leveling, electrical-mechanical assembly, and system turn-up for advanced Direct Imaging Exposure equipment.</li><li>Calibrate stage motion accuracy, optical/laser systems, and auto-alignment registration systems according to OEM engineering specifications.</li><li>Conduct Site Acceptance Testing (SAT) and collaborate with customer process engineers to validate exposure quality and registration overlay.</li></ul><p><b>Preventive/Corrective Maintenance &amp; Tool Upgrades</b></p><ul><li>Execute scheduled Preventative Maintenance (PM) procedures that will include optic/electronic/mechanical inspection/cleaning, consumable parts replacement, stage/axis motion tuning, and system calibration</li><li>Rapidly respond to tool down events; perform root-cause failure analysis (RCFA) on complex hardware, software, optics, and electro-mechanical issues.</li><li>Repair or replace subassemblies such as, but not limited to UV and Visible LED / Laser sources, DMD (Digital Micromirror Device), optics, motion controllers, pneumatic systems, electronic sensors, mechanical parts, and driver modules</li><li>Perform tool upgrades, modifications and retrofits as needed</li></ul><p><b>Technical Support &amp; Process Optimization</b></p><ul><li>Act as the technical liaison between customer engineering staff and internal R&amp;D/Applications engineering teams.</li><li>Troubleshoot exposure defects (e.g., line-width variation, overlay misalignment, pattern distortion) and optimize system parameters for target photoresist materials.</li><li>Maintain cleanroom protocol compliance (Class 10/100 or ISO 4/5 environments).</li></ul><p><b>Administrative &amp; Operational Compliance</b></p><ul><li>Accurately document all service activities, field modifications, parts usage, and system histories in the Field Service Management (CRM) system in a timely manner.</li><li>Manage local spare parts trunk stock, tool calibration cycles, and field return authorizations (RMA).</li><li>Comply with strict cleanroom safety guidelines, Occupational Health and Safety Administration (OSHA) regulations, lockout/tagout (LOTO), laser safety regulations and customer site policies.</li><li>Create Statement of Purpose (SOP), submit weekly updates and reports, and publish other requested periodic reports.</li></ul><p><b>Candidate Requirements</b></p><p><b>1. Basic Qualifications &amp; Experience</b></p><ul><li><b>Education:</b></li><li>Bachelor&rsquo;s degree in Electrical Engineering, Mechatronics, Mechanical Engineering, Optical Engineering, or Physics.</li><li><i>OR</i> Associate degree in Engineering Technology (focus on Electrical/Electronics/Mechanical) with 3+ years of field experience in photolithography or semiconductor equipment.</li><li><i>OR</i> Equivalent military technical training (e.g., radar, optical systems) with 4+ years of relevant electromechanical experience.</li><li><b>Experience:</b> Minimum <b>3&ndash;5 years</b> hands-on experience in field service, tool maintenance, or system integration of high-precision capital equipment.</li></ul><p><b>2. Technical Competencies &amp; Expertise</b></p><p><b>Key Skill Requirements:</b></p><ul><li><b>Precision Optics &amp; Lasers: </b>Familiarity with UV and visible laser sources, optical beam alignment, optic mirrors, DMD engines, lens assemblies, and laser power sensors.</li><li><b>Motion Control &amp; Automation: </b>Experience with multi-axis linear motor stages, high-resolution optical encoders, piezo actuators, and servo drive tuning.</li><li><b>Electronics &amp; Troubleshooting: </b>Proficiency in reading complex schematics, wiring diagrams, PCB layout diagrams, and utilizing oscilloscopes and DMMs.</li><li><b>Software &amp; Systems: </b>Ability to learn and run proprietary machine control software, diagnostic tools, and Linux/Windows embedded systems; basic knowledge of CAD/CAM raster processing (Gerber, ODB++) is a plus.</li><li><b>Process Understanding: </b>Basic knowledge of photolithography, photoresist exposure processes, alignment mark recognition systems, and registration measurement.</li></ul><p><b>3. Soft Skills &amp; Personal Attributes</b></p><ul><li><b>Customer Focus:</b> Strong interpersonal skills to manage customer expectations during stressful, high-cost downtime situations.</li><li><b>Analytical Problem Solving:</b> Structured approach to troubleshooting complex, multi-variable engineering issues (software vs. mechanical vs. optical).</li><li><b>Self-Direction:</b> Proven ability to manage schedules, travel commitments, and independently deliver field service.</li><li><b>Language Skills</b></li><li><b>Required: </b>Professional working proficiency in English language.</li><li><b>Advantage:</b> Professional working proficiency in Korean and/or Japanese language.</li></ul><p><b>4. Physical &amp; Work Environment Requirements</b></p><ul><li><b>Cleanroom Compliance:</b> Able to work in cleanroom garments (bunny suits) for extended durations.</li><li><b>Mobility &amp; Lifting:</b> Ability to lift up to 50 lbs unassisted (toolboxes, spare parts) and perform tasks requiring bending, kneeling, reaching and working at heights</li><li><b>Vision:</b> Normal color vision and depth perception (required for optic alignments and wiring identification).</li><li><b>Travel:</b> Valid Passport, Valid driver&rsquo;s license with clean driving record; willing to travel up to 75% locally/regionally/internationally on short notice, including occasional overnight and weekend shifts.</li></ul><p>Pay: $80,000.00 - $110,000.00 per year</p><p>Benefits:</p><ul><li>401(k) 4% Match</li><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Do you have experience in handling Semiconductor Equipment and/or Photolithopgraphy Tools for PCB/Semiconductor?</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Experience:</p><ul><li>Field Service Engineering: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Japanese (Preferred)</li><li>Korean (Preferred)</li></ul><p>License/Certification:</p><ul><li>Driver's License (Required)</li><li>Passport (Required)</li></ul><p>Ability to Commute:</p><ul><li>Covington, GA 30014 (Required)</li></ul><p>Willingness to travel:</p><ul><li>75% (Required)</li></ul><p>Work Location: In person</p>

Senior Field Service Technician

Catkin Engineering Sale & Services (Pvt) Ltd

<p><b>After Sales Engineer &ndash; Solar Hybrid Systems</b></p><p><b>Location:</b> DHA-2, Islamabad<br/><b>Department:</b> After Sales<br/><b>Reports To:</b> Service Manager<br/><b>Employment Type:</b> Full-Time</p><p><b>Job Summary</b></p><p>The After Sales Engineer is responsible for ensuring the reliable operation and maintenance of installed solar hybrid systems across residential, commercial, and industrial customers. The role involves commissioning support, troubleshooting, preventive maintenance, customer training, and technical assistance to ensure maximum system performance and customer satisfaction.</p><p><b>Key Responsibilities</b></p><p><b>Technical Support &amp; Field Service</b></p><ul><li>Provide on-site and remote technical support for solar hybrid systems.</li><li>Diagnose and resolve faults related to hybrid inverters, lithium batteries, PV arrays, protection devices, and monitoring systems.</li><li>Perform commissioning, testing, and system handover after installation.</li><li>Carry out preventive and corrective maintenance visits.</li><li>Monitor installed systems remotely and identify performance issues before they affect customers.</li><li>Ensure all service activities comply with company SOPs and electrical safety standards.</li></ul><p><b>Customer Support</b></p><ul><li>Respond promptly to customer complaints and service requests.</li><li>Provide technical guidance to customers on system operation and maintenance.</li><li>Maintain high customer satisfaction through professional communication and timely issue resolution.</li><li>Prepare service reports and obtain customer sign-off after each visit.</li></ul><p><b>Technical Coordination</b></p><ul><li>Coordinate with installation, sales, and procurement teams for technical support and replacement parts.</li><li>Maintain records of warranty status, service history, and equipment replacements.</li><li>Escalate complex technical issues to senior engineers or manufacturers when required.</li></ul><p><b>Documentation &amp; Reporting</b></p><ul><li>Maintain accurate service records and maintenance logs.</li><li>Prepare daily, weekly, and monthly service reports.</li><li>Record inverter, battery, and monitoring system configurations.</li><li>Update customer service databases and asset records.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's Degree in Electrical Engineering or Electronics Engineering.</li><li>Strong understanding of:</li><li>Solar PV systems</li><li>Hybrid inverters</li><li>Lithium battery storage systems</li><li>Battery Management Systems (BMS)</li><li>Net Metering fundamentals</li><li>AC/DC electrical systems</li><li>Ability to read electrical single-line diagrams (SLDs) and wiring drawings.</li><li>Proficiency in Microsoft Office and technical reporting.</li><li>Valid motorcycle or driving licence with willingness to travel extensively across Pakistan.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong troubleshooting and analytical skills.</li><li>Excellent customer service and communication skills.</li><li>Ability to work independently in the field.</li><li>Time management and service scheduling.</li><li>Teamwork and coordination with cross-functional departments.</li><li>Commitment to safety and quality standards.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>First Visit Resolution (FVR) percentage.</li><li>Average response time to customer complaints.</li><li>Average issue resolution time.</li><li>Preventive maintenance completion rate.</li><li>Customer satisfaction (CSAT) score.</li><li>Number of repeat service calls.</li><li>Warranty claim turnaround time.</li><li>System uptime after service.</li><li>Quality and accuracy of service documentation.</li></ul><p><b>Working Conditions</b></p><ul><li>Primarily field-based with travel across assigned regions.</li><li>May require weekend or emergency support during critical customer outages.</li><li>Must adhere to electrical safety procedures and use appropriate PPE at all times.</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Market-competitive salary.</li><li>Fuel allowance and travel reimbursement.</li><li>Mobile phone allowance.</li><li>Performance-based incentives.</li><li>Annual bonus (subject to company policy).</li><li>Paid annual, casual, and sick leave.</li><li>EOBI and other statutory benefits (where applicable).</li><li>Professional training and manufacturer certification opportunities.</li></ul><p><b>Career Progression</b></p><ul><li>Senior After Sales Engineer</li><li>Technical Support Lead</li><li>Service Manager</li><li>Technical Operations Manager</li></ul><p>Pay: Rs35,000.00 per month</p><p>Willingness to travel:</p><ul><li>75% (Preferred)</li></ul><p>Work Location: In person</p>

After Sales Engineer – Solar Hybrid Systems

Molecular Devices

<div><p><b>Bring more to life.</b></p><p></p><p>
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>
At <b>Molecular Devices</b>, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.</p><p></p><p>
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.</p><p></p><p>
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team&mdash;rooted in collaboration, authenticity, and innovation&mdash;you&rsquo;ll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.</p><p></p><p>
Learn about the Danaher Business System which makes everything possible.</p><p></p><p>
The <b>Product Support Engineer, BioPharma</b> is responsible for providing high-quality engineering support to meet Field Service and external customer needs on our QPix, ClonePix and CloneSelect Imaging Systems. The successful candidate will be a results-driven individual with passion for customer satisfaction and who is excited to be part of a new team. The candidate demonstrates excellent troubleshooting skills and translates their knowledge into effective service documentation including manuals, technical bulletins, work instructions and parts lists.</p><p></p><p>
Interaction with cross-functional team members is essential, including Service, R&amp;D, Operations, Sales, Marketing, and the Customer.</p><p></p><p>
This position reports to the Senior Manager, Product Support Engineer, is part of the Product Support Team in the Service Organization, and is a fully <b>ONSITE </b>role at our facility located in <b>San Jose, California</b>.</p><p></p><p><b>
In this role, you will have the opportunity to:</b></p><ul><li>
Generate documentation and conduct hardware and software training to enable support of the products by our global field service engineers and technical support.</li><li>
Provide direct escalation support to the Field Service Engineering and Technical Support teams for BioPharma and related products. Report and escalate to management as needed.</li><li>
Perform risk management to minimize serviceability risks for existing and new products.</li><li>
Provide project execution support to ensure they meet service requirements prior to shipment.</li><li>
Learn and use DBS tools such as FMEA, Problem Solving, Poka-Yoke and Standard Work to achieve quality, delivery and cost targets and to continuously improve processes</li></ul><p></p><p><b>
The essential requirements of the job include:</b></p><ul><li>
Bachelors degree or higher in a Life Science discipline or in Engineering.</li><li>
3+ years of professional work experience as a hands-on engineer in a life science company or discovery laboratory environment.</li><li>
Experience training, coaching, or mentoring technical teams and helping others build their skills and confidence.</li><li>
Strong communication skills, with the ability to explain technical concepts clearly to a variety of audiences.</li><li>
Experience creating or improving service manuals, technical documentation, work instructions, or knowledge resources.</li></ul><p></p><p><b>
Travel &amp; Physical/Environment Requirements:</b></p><ul><li>
This position requires up to 30% travel to visit customers or provide technical training, which may potentially include overnight stays. Travel will primarily be domestic but may occasionally be international.</li><li>
This position requires the ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.</li></ul><p></p><p><b>
It would be a plus if you also possess previous experience in:</b></p><ul><li>
Experience with clone selection technologies and laboratory automation, or cell culture of mammalian or bacterial cells.</li><li>
Demonstrated success in managing multiple activities/projects, priorities, or people in a fast-paced, high-growth, results-driven environment.</li><li>
Excellent communication, interpersonal, analytical/problem-solving skills, and the ability to work with cross-functional teams.</li><li>
Ability to quickly learn and master new products and software applications desired.</li></ul><p></p><p>
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it&rsquo;s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.</p><p></p><p>
The annual salary range for this role is <i>$105,000.00 to $115,000.00</i>. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.</p><p><br>
This job is also eligible for bonus/incentive pay.</p><p></p><p>
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.</p><p></p><p>
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</p><p><br>
#LI-AP1</p><p>
#LI-Onsite</p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.<br>
</p><br>
<p>For more information, visit www.danaher.com.</p></div><p></p>

Product Support Engineer, BioPharma - ONSITE

Applied Materials

<div><p><b>Who We Are
</b></p><p></p><p>Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.</p>
<p></p><p><b>What We Offer
</b></p><p></p><p>Salary:</p>
$37.00 - $51.20
<p></p><p>Location:</p>
Boise,ID
<p></p><p>You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.</p>
<p></p><p>At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .</p><br>
<p></p>As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.<br>
<p></p><div><b>Role Responsibilities:
</b></div><div><div><div><div><div><div><div><div><div><ul><li><p>Install, maintain, and upgrade customer equipment</p>
</li><li><p>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]</p>
</li><li><p>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges</p>
</li><li><p>Train and mentor junior Field Service Engineers [Customer Engineers]</p>
</li><li><p>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems</p>
</li><li><p>Coordinate and communicate directly with customers</p>
</li><li><p>Fulfill additional duties, as assigned</p><br>
</li></ul><p><br>
<b>Minimum Qualifications:
</b></p><ul><li><p>Completion of an Associate degree, military technical training, field service experience, or trade certification</p>
</li><li><p>4-7 years of work experience in semiconductor industry or other equipment support industry</p>
</li><li><p>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics</p>
</li><li><p>Strong knowledge of hand tools and their appropriate usage, including digital multimeters</p>
</li><li><p>Effective written and verbal communication skills</p>
</li><li><p>Basic knowledge of Microsoft Excel, Word, and PowerPoint</p>
</li><li><p>Possession of a valid driver&rsquo;s license and the ability to obtain a passport, if travel is required.</p>
</li><li><p>Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols</p><br>
</li></ul><p><br>
<b>Physical Requirements:
</b><br>
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
</p></div></div></div></div></div></div></div></div></div><p>#LI #hiring</p>
<p></p><p><b>Additional Information
</b></p><p></p><p><b>Time Type:
</b></p>Full time
<p></p><p><b>Employee Type:
</b></p>Assignee / Regular
<p></p><p><b>Travel:
</b></p>Yes, 20% of the Time
<p></p><p><b>Relocation Eligible:
</b></p>Yes
<p></p><p>The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.</p>
<p></p><p>For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.</p>
<p></p><p>Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.</p>
<p></p><p>In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</p></div>

Customer Engineer III - (C3)

Atlas Copco Group

<p></p><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2><p>Your mission is to deliver skilled on-site service that keeps our customers&rsquo; equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.
</p><ul><li>Perform installation, commissioning, start-up, and operational validation of electric tools and related equipment at customer sites.
</li><li>Execute and deliver the assigned service strategy and maintenance plans effectively to ensure optimal equipment performance and customer satisfaction.
</li><li>Execute and manage Annual Service Agreements (ASAs/AMCs), ensuring compliance with contractual commitments and service standards.
</li><li>Handle customer complaints, including warranty, goodwill, and chargeable service cases, ensuring accurate documentation and timely closure through the QCM database.
</li><li>Provide technical support and troubleshooting across the assigned territory while managing day-to-day service operations efficiently.
</li><li>Ensure adherence to established response time targets and service level agreements (SLAs).
</li><li>Conduct customer training programs to enhance product utilization, improve operational efficiency, and maximize equipment uptime.
</li><li>Collaborate closely with the Service Sales team to ensure successful execution of service contracts, preventive maintenance schedules, and customer support initiatives.
</li><li>Mentor, guide, and support Service Engineers and technicians to ensure effective service delivery and continuous skill development.
</li><li>Manage key accounts and contracted customers, maintaining strong customer relationships and ensuring high levels of customer satisfaction.
</li><li>Conduct customer presentations and technical demonstrations to promote best practices, improve equipment lifecycle performance, and minimize operational downtime.
</li><li>Coordinate with Project and Sales teams to ensure the successful installation, commissioning, and handover of machines assigned to the service function.
</li><li>Analyze technical issues and equipment failures, providing expert guidance and corrective actions to service teams and customers.
</li><li>Ensure compliance with all Safety, Health, and Environmental (SHE) standards and regulations at customer sites and workshops.
</li><li>Identify operational risks and recurring issues, perform root cause analysis (RCA), and implement corrective and preventive actions.
</li><li>Support the Aftermarket Sales team by identifying and generating leads for Annual Maintenance Contracts (AMCs), service agreements, spare parts, and other aftermarket solutions.
</li><li>Demonstrate and maintain strong technical expertise in handheld tools, fixture spindles, pneumatic systems, software products, QAT tools, and associated accessories.
</li><li>Provide regular service activity reports and updates to the Service Team Lead/Supervisor, including customer issues, project status, key risks, and resolution plans.
</li></ul><h2 class="jobSectionHeader"><b>Experience &amp; Qualifications
</b></h2><ul><li>Minimum <b>2&ndash;3 years of experience </b>in service, maintenance, troubleshooting, or technical support within the automotive, manufacturing, industrial equipment, or related industries.
</li><li>Hands-on experience in the <b>servicing, maintenance, and repair of industrial tools and equipment </b>will be considered an advantage.
</li><li>Proven ability to <b>install, commission, diagnose, and repair equipment at customer sites </b>, ensuring minimal downtime and high service quality.
</li><li>Sound knowledge of <b>PLC systems, automation technologies, and industrial control systems </b>, with the ability to troubleshoot and support automated equipment.
</li><li>Experience working with <b>DC fastening tools, electric tools, or torque-controlled assembly systems </b>is highly desirable.
</li><li>Strong technical problem-solving and root cause analysis skills, with the ability to work independently in field service environments.
</li><li>Ability to read and interpret technical drawings, electrical schematics, and service manuals.
</li><li>Excellent customer service, communication, and interpersonal skills with a proactive approach to issue resolution.
</li></ul><h2 class="jobSectionHeader"><b>Your location
</b></h2><div><ul><li>You will be part of our customer center in Cairo, Egypt (EG). You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site.
</li></ul></div><h2 class="jobSectionHeader"><b>Why it is great to work with us
</b></h2><p>Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers&rsquo; equipment running. Innovation guides how we think and act &ndash; we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you
</p><h2 class="jobSectionHeader"><b>Application process
</b></h2><p>Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
</p><p>Talent Acquisition: Elvina Dunn</p></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Engineering
</div></div><br>
<div><div>Location: </div><div>Egypt
</div></div><br>
<div><div>City: </div><div>Cairo
</div></div><br>
<div><div>On-site/remote: </div><div>On-Site
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco Group
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Equipment Egypt S.A.E.
</div></div><br>
<div><div>Date of Posting: </div><div>July 28, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>August 13, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Service Engineer

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