field service engineer

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Field Service Engineer
<h3 class="jobSectionHeader">Job Description
</h3>As a Field Service Engineer, you will work based in Alexandria - Egypt by using your strong technical skills in providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers. 
Your role :
<ul><li>Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.
</li><li>Assisting in-service repair, preventative maintenance, and field change orders/installations.
</li><li>Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.
</li><li>Operating under the required knowledge of regulatory requirement development.
</li><li>Depending on business performance and the market may be defined other lines of development. 
</li></ul>As a Field Service engineer you will be working as a team member of Service delivery team and reporting to Service Delivery Manager
You will have an opportunity to develop your technical skills in a multinational set up.
A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region. 
You are the right fit if you have:
<ul><li>University degree in Biomedical Engineering, Electrical Engineering or Electronics Technology and relevant education.
</li><li>Minimum 1- 3 years&rsquo; hands on experience servicing medical equipment.
</li><li>Preferably demonstrated, repair and troubleshooting skills with experience in one of our modalities appreciated.
</li><li>Excellent written and verbal communication skills in English in addition to local language.
</li><li>Driving license, no obstacle for travel. 
</li></ul> 
How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
Onsite roles require full-time presence in the company&rsquo;s facilities.
 
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
this role is a field/ role. 
 
<div>About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-FIELD</div>

Field Service Engineer

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Service Manager 
You will supervise a team of Service Engineers and Service Technicians and contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high quality, cost effective service offerings, solutions and projects (e.g. field service, repair) for customers. Drive Service achievements through effective planning and allocation of resources in accordance with standard processes, procedures and safety guidelines.
The work model for the role is: Onsite
You will be mainly responsible for:<ul><li>
Ensuring planning and executing of various Service activities carried out both off and on site. Driving and monitoring Service execution with respect to the agreed terms of schedule, quality, cost, margin, and customer satisfaction.</li><li>
Allocating, driving and monitoring work to projects based on order content, delivery time, competencies and workload. Effectively utilizing available resources through proper planning and scheduling to meet delivery targets (e.g., OTD, response time, ordered service offerings, updating of installed based data).</li><li>
Ensuring work assignments are accurately classifying as warrantee or non-warrantee status. Ensuring that materials and components to feed Service delivery are providing, optimizing cost, stock and timing.</li><li>
Collaborating within local service units and with other Service teams to promoting One ABB approach towards customers. Building sustainable customer relationships to ensuring local client growth, satisfaction and retention together with Sales. Driving consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS)).</li><li>
Driving continuous service productivity improvement activities in the assigned Service team in collaboration with the Operational Excellence team. Utilizing efficient tools (Pulsar and Sales Force) for streamlining Service processes and applications to support the customer. Ensuring the transfer of Service findings to the product/system local units for improving of their offerings.</li><li>
Ensuring compliance with Group health, safety and environmental directives, and ensuring instructions and regulations are implementing well within the team (including subcontractors), while monitoring and reporting progress and results. Assessing risks and safety hazards and implementing actions for ensuring people and equipment safety.</li><li>
Ensuring that the area of responsibility is properly organizing, resourcing and supervising. Ensuring all Field Service team members are certifying in line with global certification and local regulations. Reviewing competence levels for ensuring each Service Engineer (including subcontractors) is appropriately qualifying for handling jobs assigned to them</li></ul>
Qualifications for the role:<ul><li>
You have 4 to 6 years of experience in control systems</li><li>
Ability to demonstrate a bachelor&rsquo;s degree in Electrical Engineering or Automation &amp; Control, with grade very good</li><li>
You have an automation background in engineering, projects, and service contracts</li><li>
You have Oil &amp; Gas &ndash; Fertilizer process knowledge</li><li>
You have experience working in Symphony Plus, 800XA, IEC, Advant, AC800M, and AC800HI</li><li>
You are at ease communicating fluently in both spoken &amp; written English and Arabic</li></ul>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

<div>At ABB, we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This Position reports to:
Service Team Leader 
Your role and responsibilities 
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. 
 
The work model for the role is: #Li-Onsite 
 
This role is contributing to the Electrification business in Service division at Nashik, India 
 
You will be mainly accountable for:<ul><li>
Working with the customer (while on-site) to identify opportunities to improve the customer&rsquo;s operations and eliminate pain points.</li><li>
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.</li><li>
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.</li><li>
Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.</li></ul> 
Our team dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. 
Qualifications for the role<ul><li>
You are immersed in service function in switchgear business</li><li>
You have 2 to 5 years of experience in Servicing, Installation, Commissioning, Testing of MV &amp; LV Switchgear (AIS / GIS / RMU / CSS/ Circuit Breakers/Relays)</li><li>
Possess an enhanced knowledge of MV &amp; LV Switchgear products</li><li>
Degree in Electrical engineering</li><li>
You are at ease communicating in English</li><li>
This is a 2-year contractual role with ABB</li><li>
Requires 80% travel across PAN India</li></ul>
More about us
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division&rsquo;s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. 
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
Recruitment Fraud Warning
ABB never asks for payment from job applicants. All genuine job offers follow a formal application and interview process.
View current job openings and apply at: https://careers.abb/global/en/home
For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning</div>

Field Service Engineer-2

Smiths Group

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
Providing technical leadership across large installations and projects, you&rsquo;ll bring a strong electronic technical problem-solving mentality and exceptional product knowledge. You&rsquo;ll need to be a great communicator, happy to act and take ownership of technical challenges &ndash; and be comfortable involving the right people to get the job done.
In addition to providing leadership to junior colleagues, you&rsquo;ll be responsible for planning and executing technical installations, resolving technical issues and driving customer satisfaction. That means making sure you keep up-to-date on the technical aspects of all products, acting as a champion for a specific product or range:
You&rsquo;ll also be expected to:<ul><li>
Make technical contributions across design, quality assurance, manufacture, installation and commissioning, operation or maintenance of Explosive Trace Detection, X-ray, CT or AMD products, equipment, systems, processes or services.</li><li>
Maximise the customer&rsquo;s operational performance and providing customer assistance where required</li><li>
Assesses product/equipment performance and recommend modifications or improvements</li><li>
Work with third parties to resolve technical issues</li><li>
Document process and procedures and create troubleshooting job aids</li><li>
Inform all stakeholders of technical service issues</li></ul>
You&rsquo;ll be working with customers and colleagues across different departments including management, R&amp;D, technical resources, and sales and marketing. This is a role that requires some travel, and may also require the ability to work outside of normal business hours. 
Qualifications 
<ul><li>
Able to drive results, you should have an Associate degree or related experience, along with the aptitude to learn specialized software programs.</li><li>
Your experience should include troubleshooting, field repair or technical support activities centered on electrical and mechanical systems and equipment.</li></ul> 

Additional Information 
We offer&hellip;
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Baker Hughes

<div>Control Field Service Engineer
Are you looking for the next step in your career? 
Do you have a passion for delivering new technology and problem solving to our customers in the field? 
Be part of our Team 
Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes. 
Partner with the best
As a Field Service Engineer (FSE) you will represent BH both technically and professionally to ensure the equipment to be installed, maintained and started-up properly. Your key responsibilities will include:<ul><li>
Provide on-site technical direction on control systems installation, including loop checks, system tests during start-up, commissioning, troubleshooting and maintenance on customer owned sites in remote oilfield, power generation and industrial facilities (Power generation includes customer owned utilities, marine drives, petrochemical, paper, steel, automotive and transportation industries)</li><li>
Supervise the positioning and wiring of control panels such as Unit Control Panel (UCP), auxiliary panels of any type, Direct Current Panel (DCP), battery charger and battery cells, Generator Control &amp; Protection Panel (GCPP), Motor Control Center (MCC), etc., particularly electrical hook up, pneumatic hook up, primary hook up and field wiring done by client or sub-contractor</li><li>
Check the functionality of the control sequencing for all auxiliary systems, relevant to the turbine and driven equipment such as lube oil system, hydraulic oil system, oil coolers, starting means (motor &amp; torque converter/gas expander/hydraulic starter &amp; pumps etc.), enclosure and building ventilation systems, Fire &amp; Gas detection system, compressor seal oil system, compressor dry gas seal system, process gas coolers, fuel and process gas valves, anti-surge system, etc.</li><li>
Leading Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules</li><li>
Establish through the immediate Report after the Daily HSE Toolbox Talking the critical activity tasks and remark any HSE aspect to be followed</li><li>
Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Turbomachinery&rsquo;s Commissioning and Start-up Activities - Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products</li><li>
Preparation of job-planning documents based to Assignment&rsquo;s Scope of Work (Installation, Upgrade, Outage)</li><li>
Provide leadership and technical direction to skilled labor, performing work at customer sites, maintaining strong safety mindset to assure the executed work reflects the technical requirements within Baker Hughes and customer safety standards</li><li>
Providing input for Daily Outage and Weekly Installation Reports</li><li>
Communicate effectively with Service/Installation/Project Managers and Site Manager about job planning, job execution, job progression as well as personnel site arrivals and departures</li><li>
Prepare timely and accurate technical reports for customer records and a reference for future field service interventions.</li><li>
Actively participate to customer and/or contractor meeting.</li><li>
Apply all Quality procedures and documentation applicable to specific activities, ensuring they are properly followed and updated</li><li>
Ensure that Site Quality Check List/Job Cards/Field Procedure are applied, and relevant documentation is properly signed.</li><li>
Ensure reports and drawings &ldquo;marked-up&rdquo; are completed.</li><li>
Ensure all Non-Conformity (technical and materials) are properly addressed using Baker Hughes e-tools and follow up till resolution.</li><li>
Ensure compliance with local/current legislation, requests &amp; requirements present in the site Safety Manual</li></ul>
Fuel your passion 
To be successful in this role you will:<ul><li>
Have Engineering Degree with minimum 10 years of relevant field experience.</li><li>
Have strong knowledge on rotating equipment installation/ commissioning /maintenance/ Troubleshooting; Hands on expertise on of HDGT (Frame 5/2, 6B, 7E &amp; 9E) field Instrumentation, Control logic and their auxiliaries.</li><li>
High expertise and Hands-On Knowledge of Mark Vie turbine control panels.</li><li>
Knowledge of PLC control panels</li><li>
Experience on DLN (Dry Low NOx) systems mapping.</li><li>
Be able to speak fluent English language (Speaking and writing. Crucial for Report, Customer interaction and communication with ENG HQ technical alignment)</li><li>
Have strong customer service-orientation, and the ability to communicate effectively with a range of stakeholders.</li><li>
Proven ability to work efficiently without direct supervision.</li><li>
Proven analytical and quality improvement ability.</li><li>
Strong interpersonal and leadership skills</li><li>
Health, Safety and Environmental mindset and compliance.</li><li>
This role requires extensive travel. Applicants must be willing and able to travel significantly (not less than 70%) without geographical restriction including offshore</li></ul>
Working with us 
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 
Working for you 
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
About Us:<div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div> 

Join Us:<div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward. 
 
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Control Field Service Engineer

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
You&rsquo;ll need to be team oriented and flexible, with a really good approach to electronic repair and troubleshooting. You&rsquo;ll be cross-trained on our products and you&rsquo;ll be expected to follow complex schematics in isolating issues and in assembly.
You&rsquo;ll be resolving issues, troubleshooting, installing, servicing, and repairing equipment at customer sites. That includes working on some special high-visibility projects and following up with customers.
Responsibilities:<ul><li>
Meeting daily service and repair needs and drive customer satisfaction</li><li>
Install, repair and maintain equipment in the field; providing customer training as required</li><li>
Document all inspections, maintenance, and repair work</li><li>
Reviews all logs for open issues and prepares formal reports to customers</li><li>
Assesses product and equipment performance and recommend modifications or improvements</li></ul>
You&rsquo;ll be working primarily with Trace and X-ray equipment, and work closely with colleagues and Technical Support staff. This is a role that requires some travel, and may also require the ability to work outside of normal business hours. 
Qualifications 
<ul><li>
You should have an Associate degree or a Trade Certification Level 3 Engineering qualification.</li><li>
Your experience should ideally include working in a related electrical or mechanical field service role. You should have some experience in troubleshooting and field repair.</li><li>
This role is based in Alexandria, Egypt</li></ul> 

Additional Information 
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

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