field services manager

OSI Systems, Inc

<div><div><ul><li>Dallas, Texas</li><li>
36026</li><li>
Full-time</li><li>
pay may range from $90,000 to $120,000 annually</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div><b>Overview</b><div><br>
Rapiscan, an OSI Systems Company is seeking a Manager, Field Service, based out of Billerica, MA.</div><div></div><div><br>
Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations, and nuclear facilities.</div><div><br>
</div><p>The Field Service Manager (FSM) at Rapiscan has the primary responsibility for the successful execution of service to Rapiscan customers in their region of the world. Knowledge of contracts and contract deliverables, with the ability to deliver to varying Service Level Agreements. Support and enforce Rapiscan&rsquo;s corporate safety policies and ensure all Rapiscan policies are adhered to. Maintain accurate spares and critical spares stocking levels for your assigned regions / territories. This position requires an individual who is able to resolve client issues through superior client handling skills. This position will primarily oversee Emergency Service, Contract Service, New Product Support, Maintenance, in addition to Sales Support. You may be asked to take the lead in cross-functional deliverables, for example Export Control, ERP related, Sarbanes-Oxley related, or ISO related projects or audits.<br>
</p><br>
<b>Responsibilities</b><br>
<ul><li>
Uptime Management: managing service execution to performance metrics.</li><li>
Revenue and Cost (P&amp;L) Management: meeting and exceeding departmental financial goals.</li><li>
Low-cost Service and Proactive Discovery: close and early teaming with Sales for future business, discovering and defining local resource alternatives, investing margin efficiencies to leverage Service &amp; Sales; discovering other service business opportunities outside core maintenance.</li><li>
Cross Functional Management: effective teaming with peers and other non-sales functional groups in the company to accomplish (1), (2), and (3) above. PMR responsibility for major accounts.</li><li>
People Management and Development: Ensuring on-going effectiveness of your team utilization, which may consist of one or more each of the following: FS Leads, FS Engineers.</li></ul><p></p><div><b><br>
Continuous Improvement:</b></div><div>
You will oversee and direct the input of your respective teams&rsquo; validation and review of documentation and procedures and recommend solutions to improve our methods and supporting processes with a focus on efficiency, safety and cost savings; in line with the Service and Rapiscan&rsquo;s mission, goals and policies:</div><ul><li>
Work through the Training &amp; Technical Support department to document and improve processes and recommend items that are candidates for Quick Start Guide procedures.</li><li>
Work through the Training &amp; Technical Support department to provide feedback on the content of Operator and Service manuals and make improvement recommendations when needed.</li><li>
Work with management to improve business related processes.</li><li>
Provide issues / lessons learned information when required to supplement the Technical Support Field Service Review Board process to support continuous improvements to company processes and procedures, and drive product enhancements / improvements.</li><li>
Focus on costs savings by planning and arranging travel accommodations as soon as practical.</li><li>
Detail plans to improve execution of Service, revenue and margin from business tools and lessons learned.</li><li>
Uphold the company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork</li><li>
Demonstrate behavior consistent with the company&rsquo;s Code of Ethics and Conduct. Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the Company&rsquo;s values, Code of Ethics and Conduct, and applicable compliance policies.</li><li>
Manage, evaluate and develop team of employees to meet functional deliverables and responsibilities. Complete company people management requirements. Exhibit manager core competencies.
</li><li>It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
<br>
<b>Qualifications</b><br>
<ul><li>
7-10 years of supporting complex capital equipment in a service capacity is required.
</li><li>B.S. degree in Engineering or applicable study with mechanical engineering experience (experience may substitute for technical degree).
</li><li>5+ years of managing field employees, as well as small projects and administrative management duties.</li><li>
Previous X-Ray systems experience a plus.</li><li>
Strong written and verbal communication skills (multi-lingual is a plus).</li><li>
Good working knowledge of Microsoft Office suite.</li></ul><div><b>
Travel Requirements:</b></div><ul><li>
Possess the willingness and flexibility to travel domestically up to 25%.</li><li>
Work independently to plan and arrange travel accommodations within Rapiscan&rsquo;s guidelines.</li><li>
Possess the flexibility and capability to deal with sudden changes (i.e. customer schedules, flight delays, on site weather delays etc.).</li><li>
Maintain and organize expense receipts and work independently to manage administrative tasks, including the timely submission of expenses and other administrative reporting as required.</li><li>
Maintain valid passport and credit card as required to support business travel.</li><li>
Understand and comply with company travel policy, including security travel.</li></ul><div><br>
</div><ul><li><b>Due to contract with the US Federal Government must be a US Person (US Citizen or US Permanent Resident).</b></li><li><b>
Ability to pass company background, driving, credit checks and drug screens, and maintain in good standing.</b></li><li><b>
Ability to obtain site passes, clearances and Visas as required to carry out job responsibilities.</b></li></ul><div></div><div><div><br>
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.</div><div>
</div><div>
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&amp;D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.</div></div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p></p><p><i><br>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><p><b><br>
Equal Opportunity Employer - Disability and Veterans</b></p><p></p><p><b><br>
Know Your Rights</b></p><div></div><div><br>
Poster Link:</div><div>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div></div></div><p></p>

Manager, Field Service

<div><div><ul><li>Washington, Washington, DC</li><li>
36027</li><li>
Full-time</li><li>
pay may range from $90,000 to $130,000 annually</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div><b>Overview</b><div><br>
Rapiscan, an OSI Systems Company is seeking a Manager, Field Service, based out of Billerica, MA.</div><div></div><div><br>
Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations, and nuclear facilities.</div><div><br>
</div><p>The Field Service Manager (FSM) at Rapiscan has the primary responsibility for the successful execution of service to Rapiscan customers in their region of the world. Knowledge of contracts and contract deliverables, with the ability to deliver to varying Service Level Agreements. Support and enforce Rapiscan&rsquo;s corporate safety policies and ensure all Rapiscan policies are adhered to. Maintain accurate spares and critical spares stocking levels for your assigned regions / territories. This position requires an individual who is able to resolve client issues through superior client handling skills. This position will primarily oversee Emergency Service, Contract Service, New Product Support, Maintenance, in addition to Sales Support. You may be asked to take the lead in cross-functional deliverables, for example Export Control, ERP related, Sarbanes-Oxley related, or ISO related projects or audits.<br>
</p><br>
<b>Responsibilities</b><br>
<ul><li>
Uptime Management: managing service execution to performance metrics.</li><li>
Revenue and Cost (P&amp;L) Management: meeting and exceeding departmental financial goals.</li><li>
Low-cost Service and Proactive Discovery: close and early teaming with Sales for future business, discovering and defining local resource alternatives, investing margin efficiencies to leverage Service &amp; Sales; discovering other service business opportunities outside core maintenance.</li><li>
Cross Functional Management: effective teaming with peers and other non-sales functional groups in the company to accomplish (1), (2), and (3) above. PMR responsibility for major accounts.</li><li>
People Management and Development: Ensuring on-going effectiveness of your team utilization, which may consist of one or more each of the following: FS Leads, FS Engineers.</li></ul><p></p><div><b><br>
Continuous Improvement:</b></div><div>
You will oversee and direct the input of your respective teams&rsquo; validation and review of documentation and procedures and recommend solutions to improve our methods and supporting processes with a focus on efficiency, safety and cost savings; in line with the Service and Rapiscan&rsquo;s mission, goals and policies:</div><ul><li>
Work through the Training &amp; Technical Support department to document and improve processes and recommend items that are candidates for Quick Start Guide procedures.</li><li>
Work through the Training &amp; Technical Support department to provide feedback on the content of Operator and Service manuals and make improvement recommendations when needed.</li><li>
Work with management to improve business related processes.</li><li>
Provide issues / lessons learned information when required to supplement the Technical Support Field Service Review Board process to support continuous improvements to company processes and procedures, and drive product enhancements / improvements.</li><li>
Focus on costs savings by planning and arranging travel accommodations as soon as practical.</li><li>
Detail plans to improve execution of Service, revenue and margin from business tools and lessons learned.</li><li>
Uphold the company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork</li><li>
Demonstrate behavior consistent with the company&rsquo;s Code of Ethics and Conduct. Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the Company&rsquo;s values, Code of Ethics and Conduct, and applicable compliance policies.</li><li>
Manage, evaluate and develop team of employees to meet functional deliverables and responsibilities. Complete company people management requirements. Exhibit manager core competencies.
</li><li>It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
<br>
<b>Qualifications</b><br>
<ul><li>
7-10 years of supporting complex capital equipment in a service capacity is required.
</li><li>B.S. degree in Engineering or applicable study with mechanical engineering experience (experience may substitute for technical degree).
</li><li>5+ years of managing field employees, as well as small projects and administrative management duties.</li><li>
Previous X-Ray systems experience a plus.</li><li>
Strong written and verbal communication skills (multi-lingual is a plus).</li><li>
Good working knowledge of Microsoft Office suite.</li></ul><div><b>
Travel Requirements:</b></div><ul><li>
Possess the willingness and flexibility to travel domestically up to 25%.</li><li>
Work independently to plan and arrange travel accommodations within Rapiscan&rsquo;s guidelines.</li><li>
Possess the flexibility and capability to deal with sudden changes (i.e. customer schedules, flight delays, on site weather delays etc.).</li><li>
Maintain and organize expense receipts and work independently to manage administrative tasks, including the timely submission of expenses and other administrative reporting as required.</li><li>
Maintain valid passport and credit card as required to support business travel.</li><li>
Understand and comply with company travel policy, including security travel.</li></ul><div><br>
</div><ul><li><b>Due to contract with the US Federal Government must be a US Person (US Citizen or US Permanent Resident).</b></li><li><b>
Ability to pass company background, driving, credit checks and drug screens, and maintain in good standing.</b></li><li><b>
Ability to obtain site passes, clearances and Visas as required to carry out job responsibilities.</b></li></ul><div></div><div><div><br>
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.</div><div>
</div><div>
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&amp;D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.</div></div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p></p><p><i><br>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><p><b><br>
Equal Opportunity Employer - Disability and Veterans</b></p><p></p><p><b><br>
Know Your Rights</b></p><div></div><div><br>
Poster Link:</div><div>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div></div></div><p></p>

<div><div><ul><li>Billerica, Massachusetts</li><li>
35932</li><li>
Full-time</li><li>
pay may range from $90,000 to $130,000 annually</li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Job Description
</b></h2><div><b>Overview</b><div><br>
Rapiscan, an OSI Systems Company is seeking a Manager, Field Service, based out of Billerica, MA.</div><div></div><div><br>
Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, seaports and terminals, government and military installations, and nuclear facilities.</div><div><br>
</div><p>The Field Service Manager (FSM) at Rapiscan has the primary responsibility for the successful execution of service to Rapiscan customers in their region of the world. Knowledge of contracts and contract deliverables, with the ability to deliver to varying Service Level Agreements. Support and enforce Rapiscan&rsquo;s corporate safety policies and ensure all Rapiscan policies are adhered to. Maintain accurate spares and critical spares stocking levels for your assigned regions / territories. This position requires an individual who is able to resolve client issues through superior client handling skills. This position will primarily oversee Emergency Service, Contract Service, New Product Support, Maintenance, in addition to Sales Support. You may be asked to take the lead in cross-functional deliverables, for example Export Control, ERP related, Sarbanes-Oxley related, or ISO related projects or audits.<br>
</p><br>
<b>Responsibilities</b><br>
<ul><li>
Uptime Management: managing service execution to performance metrics.</li><li>
Revenue and Cost (P&amp;L) Management: meeting and exceeding departmental financial goals.</li><li>
Low-cost Service and Proactive Discovery: close and early teaming with Sales for future business, discovering and defining local resource alternatives, investing margin efficiencies to leverage Service &amp; Sales; discovering other service business opportunities outside core maintenance.</li><li>
Cross Functional Management: effective teaming with peers and other non-sales functional groups in the company to accomplish (1), (2), and (3) above. PMR responsibility for major accounts.</li><li>
People Management and Development: Ensuring on-going effectiveness of your team utilization, which may consist of one or more each of the following: FS Leads, FS Engineers.</li></ul><p></p><div><b><br>
Continuous Improvement:</b></div><div>
You will oversee and direct the input of your respective teams&rsquo; validation and review of documentation and procedures and recommend solutions to improve our methods and supporting processes with a focus on efficiency, safety and cost savings; in line with the Service and Rapiscan&rsquo;s mission, goals and policies:</div><ul><li>
Work through the Training &amp; Technical Support department to document and improve processes and recommend items that are candidates for Quick Start Guide procedures.</li><li>
Work through the Training &amp; Technical Support department to provide feedback on the content of Operator and Service manuals and make improvement recommendations when needed.</li><li>
Work with management to improve business related processes.</li><li>
Provide issues / lessons learned information when required to supplement the Technical Support Field Service Review Board process to support continuous improvements to company processes and procedures, and drive product enhancements / improvements.</li><li>
Focus on costs savings by planning and arranging travel accommodations as soon as practical.</li><li>
Detail plans to improve execution of Service, revenue and margin from business tools and lessons learned.</li><li>
Uphold the company&rsquo;s core values of Integrity, Innovation, Accountability, and Teamwork</li><li>
Demonstrate behavior consistent with the company&rsquo;s Code of Ethics and Conduct. Ensure that direct report(s) are trained and evaluated on their knowledge and adherence to the Company&rsquo;s values, Code of Ethics and Conduct, and applicable compliance policies.</li><li>
Manage, evaluate and develop team of employees to meet functional deliverables and responsibilities. Complete company people management requirements. Exhibit manager core competencies.
</li><li>It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem</li><li>
Duties may be modified or assigned at any time to meet the needs of the business.</li></ul>
<br>
<b>Qualifications</b><br>
<ul><li>
7-10 years of supporting complex capital equipment in a service capacity is required.
</li><li>B.S. degree in Engineering or applicable study with mechanical engineering experience (experience may substitute for technical degree).
</li><li>5+ years of managing field employees, as well as small projects and administrative management duties.</li><li>
Previous X-Ray systems experience a plus.</li><li>
Strong written and verbal communication skills (multi-lingual is a plus).</li><li>
Good working knowledge of Microsoft Office suite.</li></ul><div><b>
Travel Requirements:</b></div><ul><li>
Possess the willingness and flexibility to travel domestically up to 25%.</li><li>
Work independently to plan and arrange travel accommodations within Rapiscan&rsquo;s guidelines.</li><li>
Possess the flexibility and capability to deal with sudden changes (i.e. customer schedules, flight delays, on site weather delays etc.).</li><li>
Maintain and organize expense receipts and work independently to manage administrative tasks, including the timely submission of expenses and other administrative reporting as required.</li><li>
Maintain valid passport and credit card as required to support business travel.</li><li>
Understand and comply with company travel policy, including security travel.</li></ul><div><br>
</div><ul><li><b>Due to contract with the US Federal Government must be a US Person (US Citizen or US Permanent Resident).</b></li><li><b>
Ability to pass company background, driving, credit checks and drug screens, and maintain in good standing.</b></li><li><b>
Ability to obtain site passes, clearances and Visas as required to carry out job responsibilities.</b></li></ul><div></div><div><div><br>
The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.</div><div>
</div><div>
Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&amp;D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.</div></div><div></div><p><b><br>
NOTICE TO THIRD PARTY AGENCIES</b></p><p></p><p><i><br>
OSI Systems, Inc. and its subsidiaries (collectively &ldquo;OSI&rdquo;) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.</i></p><p></p><p><b><br>
Equal Opportunity Employer - Disability and Veterans</b></p><p></p><p><b><br>
Know Your Rights</b></p><div></div><div><br>
Poster Link:</div><div>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</div><div></div><div><i><br>
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.</i></div></div></div></div><p></p>

ALTEA ENERGY

<div><div><p>Responsibilities</p></div>
<ul>
<li>To drive until the completion of the project the design development, fit for the purpose and in compliance with the budget, Codes &amp; Standards, HSE requirements and the agreed project requirements &amp; specifications.</li>
<li>To lead and manage the multi-disciplinary, multicultural engineering (Company representatives, resident engineers) team and the associated engineering standards and systems, with focus on the successful and timely project execution.</li>
<li>To work and interact proactively and efficiently with the Contractors in order to achieve the facilities design fit for purpose and in compliance with the Project Objectives.</li>
<li>To be and remain the focal point for all technical and engineering issues of the Project, including consistency in the design.</li>
<li>To provide comprehensive while concise reporting to the Package Manager and Project Director, thus allowing for the Senior Management decisions and actions as required, in order to avoid delays, schedule and costs impacts.</li>
<li>To keep and maintain a good working spirit and full transparency with the Project Shareholders.</li>
<li>Provide the necessary Project Management Coordination with other key positions within COMPANY organization, such as but not limited to Interface Manager, Field Operation Manager, Tank Package Manager, Project Control Manager, In-Country Representative, HSE Manager, Quality Manager, and Contract Leader.</li>
<li>To provide effective coordination with the Document Controller (DCC) in order to allow for timely review and comment/approval of the engineering studies, as well as technical clarification and deviation.</li>
<li>To react proactively in order to provide the necessary technical coordination and arbitration between the different disciplines and Work Packages in case of conflict or inconsistencies in the design and keep all parties informed of the decision taken or proposal for decision.</li>
<li>To Provide day to day coordination with the Project Director and Package Manager, including dedicated meetings such as Project weekly meetings to report progress, main activities and areas of concerns.</li>
<li>To participate to project management meetings &amp; Project Shareholder meetings as required.</li>
<li>To promote sound and proven engineering solutions in order to ensure safe, operable and maintainable PLANT Facilities, to avoid novelty while supporting innovative solutions when leading to CAPEX and OPEX optimizations.</li>
<li>To organize a weekly meeting with the engineers and Company representatives and provide a weekly report including main activitie</li>
<li>To closely work with the Package Manager and act on his behalf as and when required.</li></ul></div>

Field Engineering Manager

MKD Electric

<p></p><div><p>Looking for more than just a job? MKD Electric offers <i>careers</i>. Rewarding careers at that! We provide excellent benefits, training, educational opportunities, and promote from within the company.</p>
<p>
For over twenty years, we have designed, built, installed, and maintained our clients&rsquo; systems, projects, and facilities with a wide range of service offerings. We focus on safety, value, and quality as well as building and maintaining lasting relationships with a variety of national clients in renewables, data centers, oil and gas, food and beverage, manufacturing, chemical, and pharmaceutical fields. Quickly moving into other industries, we are a fast-paced and agile company looking for a best in class <b>Field Service Manager</b> willing to roll up their sleeves and exude a passion for the field.</p><p><br>
<b><i>
What you will do&hellip;</i></b></p>
<p><b>
Safety</b></p>
<ul>
<li>Hold project team responsible for safety policies as defined in our employee handbook</li>
<li>Drive MKD Safety culture</li>
<li>Coordinate efforts with the Safety Department to ensure that site safety issues are being resolved</li>
</ul>
<p><b>Directing Field Team</b></p>
<ul>
<li>You will be responsible for regularly tracking performance in the following areas for projects that fall under your responsibility</li>
<li>Key Performance Indicators</li>
<li>Required Project Duties</li>
</ul>
<p><b>Manpower Coordinator between departments</b></p>
<ul>
<li>Weekly manpower coordination meetings to discuss needs for the upcoming week</li>
<li>Reviewing project difficulty ranking to determine and coordinate proper resource allocation</li>
</ul>
<p><b>Project closeout</b></p>
<ul>
<li>Attend project closeout meetings as frequently as possible</li>
<li>Ensure feedback is given on the performance of the project/individual team members at the end of each project</li>
</ul>
<p><b>Training and development
</b></p><ul><li>Audit Site Manager&rsquo;s performance regarding the training and development of their reports (on a bi-monthly basis)</li>
<li>Develop and communicate individual team member goals</li>
<li>Coach and guide senior level team members in application of training techniques</li>
<li>Develop training courses or programs as directed by the Division Manager (or above)</li>
<li>Lead/Conduct training courses for field personnel as directed by the Division Manager (or above)</li>
</ul>
<p><b>Evaluation and reviews</b></p>
<ul>
<li>Complete a minimum of one PBE (Project Based Evaluations) per site lead per month</li>
<li>Review PBEs with site lead upon completion, to track team member&rsquo;s progress</li>
<li>Prepare reviews, suggest merit increases for your reports on an annual basis</li>
<li>Once approved by the Vice President, conduct in person reviews with direct reports</li>
</ul>
<p><b>Disciplinary</b></p>
<ul>
<li>Coordinate with HR to review complaints, offences, or performance issues in the field</li>
<li>Determine what disciplinary actions are required conduct disciplinary meetings with Team Member</li>
<li>Develop Performance Improvement Plans (PIP) for repeat offenders</li>
</ul>
<p><b>Interviews and Onboarding</b></p>
<ul>
<li>Coordinate with the recruiting team to review candidates</li>
<li>Complete interviews as Division needs arise</li>
<li>Coordinate with Division Manager to develop offers for potential new hires</li>
<li>Assign and schedule new hires for position specific onboarding</li>
<li>Conduct position specific training/orientation with newly hired team members</li></ul><br>
<p></p>
<p><b><i>
What you will need to succeed&hellip;</i></b></p>
<ul>
<li>High school diploma or GED required.</li>
<li>7+ years of hands-on experience is required on electrical systems.</li>
<li>Strong written and verbal communication skills are required to communicate in an effective and professional manner with internal and external clients.</li>
<li>Ability to work independently without close supervision.</li>
<li>Possess and maintain a valid driver&rsquo;s license.</li>
<li>Must be willing and able to work nights, weekends, and holidays, as needed to meet customer requirements.</li>
<li>Ability and willingness to review emails/answer calls periodically on the weekend.</li>
<li>Some travel is required. Willingness to travel outside of assigned territory, including overnight stays, as necessary to meet customer requirements.</li>
<li>Must live or be willing to move to within a 90-minute drive of service coverage area.</li>
<li>Requires a NICET or NETA 4 certification.</li></ul><br>
<p></p>
<p><b><i>
Preferred experience&hellip;
</i></b></p><ul><li>Prefer OSHA 30-hour, MSHA, NFPA 70-E, and CPR/First Aid, company can/will provide the above safety training.</li>
<li>Prefer an associate degree from an accredited 2-year technical college in Electrical Technology or graduated from an accredited 4-year electrical apprenticeship program OR similar experience and training from the Military</li></ul><br>
<p></p>
<p><b><i>
Physical demands&hellip;</i></b></p>
<ul>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>Must be able to lift to 20-30 pounds independently; lifting from knee to shoulder heights; other lifting required from various levels</li>
<li>Must be able to remain stationary position for extended periods of time, prolonged periods sitting at a desk and working on a computer</li></ul><br>
<p></p>
<p><b><i>
What you&rsquo;ll love about us&hellip;
</i></b></p><p>MKD employees are the company&rsquo;s greatest assets. To ensure employees are living life to the fullest we offer a wide range of benefits to ensure a well-balanced and healthy lifestyle in the office and at home. From mental wellbeing, physical health, and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting all of the moments that matter. Along with flexible vacation, and parental leave, we prioritize initiatives that support the growth, development, and happiness of our people.</p>
<ul>
<li>On the job training with fully accredited training programs</li>
</ul><ul><li>Eligibility to Medical, Dental, and Vision benefits and 401K with company match</li>
<li>Access to opportunities to expand your skill set and share your knowledge with others across the organization</li>
<li>Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career growth &amp; development</li>
</ul>
<p><i>This role is not eligible for visa sponsorship.</i></p>
<p><i>
The base salary range for this position is $120,000-$150,000 annually. Please note that the compensation range reflects the base pay only and does not include benefits, or bonuses this role may be eligible to receive. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by bona fide factors such as geographic work location, job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</i></p>
<p><i>
MKD Electric is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. MKD Electric also prohibits harassment of applicants or employees based upon any of these protected categories.</i></p>
<p><i>
Please note this job description a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</i></p></div>

Field Service Manager

Oracle

<div><p>Oracle Health Government Services is seeking a skilled Federal Solution Manager to join our mission-driven organization. In this role, you will be responsible for acting as an accountable point of contact and strategic lead within the Federal Revenue Cycle solution space, working in the Electronic Health Record Modernization program to support a wide range of critical initiatives. The ideal candidate will have a solid understanding of Oracle&rsquo;s Revenue Cycle solutions and be able to engage with complex federal contracting requirements operating within a highly regulated environment. Engagement structure will vary between optimization, product development, and new site deployment activities. The role will manage Revenue Cycle projects, providing operational oversight necessary to ensure client expectations relating to delivery timelines and quality are met.<br>
</p><p></p><p>Top skills or competencies to be successful:
</p><ul><li>Hands on experience leading programs with multiple teams operational
</li><li>Ability to troubleshoot and resolve EHR-related issues, collaborating with IT and operational business stakeholders
</li><li>Strong organization and documentation skills
</li><li>Ability to assess current-state processes and provide strategic recommendations for future-state improvements
</li><li>Bachelors degree in healthcare administration, nursing, health informatics, business, or a related field (required)
</li><li>6-10+ years of experience in healthcare IT, Revenue Cycle, EHR implementation/project management, or Federal program support (required)
</li><li>Experience with EHR transitions or post-go-live optimization efforts (strongly preferred)
</li><li>Bachelors degree in healthcare administration, nursing, health informatics, business, or a related field (required)
</li><li>6-10+ years of experience in healthcare IT, Revenue Cycle, EHR implementation/project management, or Federal program support (required)
</li><li>Experience with EHR transitions or post-go-live optimization efforts (strongly preferred)
</li><li>Hands-on experience with Oracle Health/Cerner Revenue Cycle solutions, including design, build, implementation, troubleshooting, and optimization (strongly preferred)
</li><li>Previous Federal Contracting experience (preferred)
</li><li>Required travel up to 20%
</li><li>US Citizenship is required with an ability to obtain and maintain a government security clearance.</li></ul></div><p></p>
<br><div><ul><li>Act as client representative during internal planning and development activities
</li><li>Provide situational oversight on aligned projects, ensuring that documented requirements are being met
</li><li>Primary point of contact for client leadership when status inquiries and issues are raised
</li><li>Strategic lead and subject matter expert on aligned Revenue Cycle projects
</li><li>Work closely with internal teams involved in funded work efforts, including Federal Consulting, Product Management, and Support
</li><li>Coordinate strategic planning initiatives based on project objectives and timelines
</li><li>Responsible for completion of tracking activities and project status updates
</li><li>Participate in internal workshops and collaboration initiatives
</li><li>Lead client-facing meetings, acting as accountable Oracle Health</li></ul></div>

Federal Solution Manager

Patterson Companies

<div><p><b>Patterson isn't just a place to work, it's a partner that cares about your success.</b></p><p></p><p>
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.</p><p></p><p>
The <b>Service Manager</b> role is responsible for the management of daily operations and employees within a robust service department. This role collaborates with leadership to develop local market service strategy, and align branch and corporate initiatives, to encourage growth of current business and cultivate new customers.</p><p></p><p><b>
Location:</b> Boise, ID or Spokane, WA</p><p><b><br>
Essential Functions</b></p><ul><li><p>
Responsible for building strong relationships with customers with face-to-face interaction, as well as building strong working alliances with internal departments or facilities to ensure proper management of the service life cycles.</p></li><li><p>
Provide regular direction and coaching to field-based employees to ensure timely service to customers, increased service revenue, and implementation of best practices and optimization of efficient department workflows</p></li><li><p>
Develop department KPIs, and drive team performance through KPI and profit &amp; loss performance reporting; implement operational process improvements that are aligned with strategic priorities</p></li><li><p>
Develop and manage project plans in support of the sales and technical service life cycle, including delegating responsibilities to technical service, and operations staff and holding staff accountable for executing on project deliverables.</p></li><li><p>
Manage service assets including technician fleet vehicles, tools, parts inventory, and the resolution of inventory variances</p></li><li><p>
Partner with relevant branch and company departments to develop a successful and healthy Service Department through designing and executing on a team and customer-focused culture by finding the knowledge and skills to bridge operational gaps, creating optimal workflows, and aligning internal processes</p></li><li><p>
Responsible to ensure our service technicians are compliant with company and regulatory standards (i.e. x-ray compliance, rental equipment reporting, etc.)</p></li><li><p>
Communicate organization information through department meetings, one-on-one meetings, co-travel, email, and regular interpersonal communication; resolve employee concerns in an effective, prompt, and consistent manner and promote an inclusive environment where different employee perspectives are valued</p></li><li><p>
Oversee, and effectively lead, branch and team directed change management activities</p></li><li><p>
Comply with Company and department policies and standards; performs other duties as assigned</p></li></ul><p><b><br>
People Management</b></p><ul><li><p>
Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties</p></li><li><p>
Ensures direct reports are aware of and follow ethical business practices and Company&rsquo;s Code of Conduct to maintain a supportive and productive working environment.</p></li></ul><p><b><br>
Minimum Requirements</b></p><ul><li><p>
Bachelor's degree in business or related area or equivalent education and/or experience</p></li><li><p>
6 years' experience in a related industry such as service or warehouse, or in a leadership/management role and</p></li><li><p>
2 years management or leadership experience gained through increasingly responsible and mentoring peers within a service department</p></li><li><p>
Driver's License Required</p></li></ul><p><b><br>
Preferred Requirements</b></p><ul><li><p>
Valid driver&rsquo;s license along with good driving record. Required</p></li></ul><p><b><br>
Skills and Abilities</b></p><ul><li><p>
Ability to clearly and confidently communicate and present a variety of content</p></li><li><p>
Comfort utilizing technology and automation tools</p></li><li><p>
Highly motivated with exceptional customer service, planning, and organizational skills</p></li><li><p>
Demonstrated ability to generate and execute change management projects</p></li><li><p>
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily</p></li></ul><p><b><br>
Physical and Cognitive Demands</b></p><ul><li><p>
Communicate/Hearing Frequently</p></li><li><p>
Communicate/Talking Frequently</p></li><li><p>
Learn New Tasks or Concepts Frequently</p></li><li><p>
Make Timely Decisions in the Context of a Workflow Frequently</p></li><li><p>
Complete Tasks Independently Constantly</p></li><li><p>
Maintain Focus Constantly</p></li><li><p>
Remember Processes &amp; Procedures Constantly</p></li><li><p>
Stationary Position (Seated) Constantly</p></li><li><p>
Vision Constantly</p></li><li><p>
Hand/Eye Coordination Occasionally</p></li><li><p>
Bend Rarely</p></li><li><p>
Complete Tasks in a Noisy Environment Rarely</p></li><li><p>
Feeling/Grasping/Handling Rarely</p></li><li><p>
Move/Traverse Rarely</p></li><li><p>
Repetitive Motions Rarely</p></li></ul><p><b><br>
Working Environment</b></p><ul><li><p>
Hazards Occasionally</p></li></ul><p></p><p>
<b>Environmental Conditions</b></p><ul><li><p>
Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.</p></li><li><p>
Primary Traveling: This position requires traveling to customer locations and providing services and support to customers.</p></li></ul><p><b><br>
Travel Requirements</b></p><ul><li><p>
60% This position requires traveling to customer locations and providing services and support to customers.</p></li></ul><p></p><p>
#LI-NR1</p><p>
What's In It For You:</p><p>
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:</p><ul><li><p>
Full Medical, Dental, and Vision benefits and an integrated Wellness Program</p></li><li><p>
401(k) Match Retirement Savings Plan</p></li><li><p>
Paid Time Off (PTO)</p></li><li><p>
Holiday Pay &amp; Floating Holidays</p></li><li><p>
Volunteer Time Off (VTO)</p></li><li><p>
Educational Assistance Program</p></li><li><p>
Full Paid Parental and Adoption Leave</p></li><li><p>
LifeWorks (Employee Assistance Program)</p></li><li><p>
Patterson Perks Program</p></li></ul><p></p><p>
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
</p><p></p>$92,300.00 - $123,100.00<p></p><h2 class="jobSectionHeader"><b>
EEO Statement</b></h2><p>
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.</p></div>

Service Manager- Field

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