field services manager

RP International (RPI)

The Role
<br>We are supporting a well-established industrial services business in the Eastern Province of Saudi Arabia with the appointment of a Field Services Manager to lead operational delivery across pipeline and field maintenance activities. This is a hands-on leadership role for someone who understands live site execution, can manage multiple field crews, and has strong experience working within demanding client environments such as Saudi Aramco and major industrial operators. Key Responsibilities • Lead and coordinate multiple field crews across active client sites • Manage daily operations, scheduling, manpower, permits, HSE, and execution quality • Oversee pipeline maintenance and repair activities including integrity-related scopes • Support composite repair, leak repair, coating, corrosion protection, and tank service projects • Ensure all documentation, reports, permits, and client paperwork are completed accurately • Act as the main point of contact with client site representatives during execution • Drive strong safety standards, discipline, and operational performance Ideal Profile • A practical, respected field leader who can balance crews, clients, safety, and day-to-day execution. Location • Khobar, Saudi Arabia
<br><br>
Requirements
<br>Required Experience • 10+ years experience within oil & gas / industrial field services • Proven background in pipeline field operations (not plant piping fabrication) • Experience working on live pipelines and/or operational plants • Exposure to composite repairs, pipeline integrity, clamps, coatings, or corrosion protection • Strong experience managing technicians, supervisors, and multi-site field crews • Previous work within Saudi Aramco or similar high-standard environments preferred • Strong English communication skills
<br><br>
About the company
<br>RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets. From our hubs covering the Americas, Europe the CIS, the Middle East, Africa and Asia Pacific we have partnered with operators, vendors, systems integrators and consultancies in more than a hundred countries, giving us an in-depth understanding Of cultural sensitivities, local business practices and hiring requirements. Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner. From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract and launch and transformation resource solutions across the industry. Our historic success in cross-border search assignments connects our clients to a global network of industry talent. We identify the best available candidates on a local, regional and international basis.

Field Services Manager

Eaton

<div><div>Join Our Team at Eaton: Empowering Tomorrow, Today!
</div><div></div><div>Eaton has been a key player in the Middle East for 40 years. In July 2024, we announced the construction of a new sustainable <b>campus in Dubai </b>, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.<br>
</div><div></div><p>Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.<br>
</p><p></p><p>Within this segment, Eaton has an opening for <b>Offer Manager &ndash; Global Data Center Segment. </b>This position is responsible for owning and scaling Eaton&rsquo;s data center services offers globally defining the offer strategy, standardizing the offer content and delivery model, and enabling consistent, repeatable customer outcomes across regions. This role sits at the intersection of post-order execution, field and project services, quality/customer satisfaction, and commercial operations, ensuring Eaton&rsquo;s services are packaged, positioned, priced, and operationally executable for the world&rsquo;s most demanding, programmatic hyperscale and colocation customers.<br>
</p><p></p><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:<br>
</b></h2></div><p></p><div><p><b>1) Services Offer Strategy &amp; Portfolio Ownership
</b></p><ul><li>Act as global post‑order CoE offer owner for Data Center Services.
</li><li>Own the end‑to‑end lifecycle of global DC service offers (commissioning, installation/energization, preventive maintenance, EPMS/power quality, and lifecycle programs).
</li><li>Define offer segmentation by customer type (hyperscale vs. colocation) and geography, balancing standardization with local needs.
</li><li>Build and maintain a services roadmap aligned to segment priorities and customer requirements.
</li>Partner with Global IT to drive digital tools (VOC, training, reporting) that standardize offers and execution.<br>
<li>
</li></ul><p><br>
<b>2) Standardization &amp; Repeatability (Global Scale)
</b></p><ul><li>Design globally deployable service standards (scope, deliverables, assumptions, acceptance criteria) to reduce regional variance.
</li><li>Enable &ldquo;one way to sell / one way to deliver&rdquo; service offers in collaboration with cross‑functional stakeholders.
</li><li>Govern core offer documentation (playbooks, SOW templates where applicable, service descriptions, customer collateral).
</li>Drive digital enablement with IT to standardize safe, quality execution across field operations.<br>
<li>
</li></ul><p><br>
<b>3) Commercial Enablement (Sell‑With &amp; Sell‑Through)
</b></p><ul><li>Enable regions to quote and sell services through clear value propositions, differentiation, and GTM guidance.
</li><li>Develop pricing guardrails with Finance (rate structures, bundling, attach strategies, deal qualification).
</li><li>Support strategic global pursuits with clear, executable service scope and risk visibility.
</li>Leverage digital tools to increase sales effectiveness across target customers and segments.<br>
<li>
</li></ul><p><br>
<b>4) Delivery Model Alignment (Make It Executable)
</b></p><ul><li>Ensure service offers are operationally ready (capacity assumptions, skills, prerequisites, tools, and handoffs).
</li><li>Partner with post‑order leaders to improve delivery performance (readiness, site access, commissioning execution).
</li>Integrate structured field and program feedback into continuous offer improvement.<br>
<li>
</li></ul><p><br>
<b>5) Customer Outcomes, Quality &amp; Metrics
</b></p><ul><li>Define and track offer‑level success metrics (attach rate, margin contribution, delivery performance, FTR quality, customer satisfaction).
</li><li>Provide insights and dashboards to drive adoption, consistency, and improved customer experience.
</li>Advance digitalization across reporting and metrics to support customer satisfaction roadmaps.<br>
<li>
</li></ul><p><br>
<b>6) Cross‑Functional &amp; Global Stakeholder Leadership
</b></p><ul><li>Lead across a global matrix (engineering, services, supply chain, marketing, sales ops, PMO, quality) without direct authority.
</li>Bridge global standards and regional execution to ensure offers remain scalable, practical, and regionally relevant.<br>
<li>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Qualifications:
</b></h2></div><div><ul><li>Bachelor&rsquo;s degree from an accredited institution.
</li>Minimum 15 years of experience across one or more of the following: services offer management, product/offer management, program management, services commercialization, post-order execution, or field/project services in a complex B2B environment.<br>
<li>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Skills:
</b></h2></div><div><ul><li>Experience supporting data centers and mission critical electrical infrastructure (grey/white space ecosystems, commissioning/startup environments, or power services).
</li><li>Experience with offer enablement concepts: roadmaps, positioning, go-to-market planning, and stakeholder readiness.
</li><li>Demonstrated commercial acumen: pricing logic, value-based selling support, and risk/assumption management.
</li><li>Experience driving standard work and continuous improvement across regions (process discipline + pragmatism).
</li><li>Familiarity with digital services/monitoring offers and how they attach to physical infrastructure programs.
</li></ul><p>#LI-SA2
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Why join Eaton:
</b></h2></div><div><ul><li>Competitive compensation and benefits, aligned with your experience and impact.
</li><li>Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.
</li><li>Your aspirations matter &ndash; Eaton actively supports internal mobility and promotes from within whenever possible.
</li><li>Your growth matters &ndash; We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.
</li><li>Your contributions matter &ndash; Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people&rsquo;s lives and the environment.
</li>Your wellbeing matters &ndash; Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.<br>
<li>
</li></ul></div></div></div><p></p><div><b>Living and Working in Dubai:
</b></div><div>Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world&rsquo;s most exciting cities.
</div><div>Ready to make a difference? Join Eaton&rsquo;s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!<br>
</div><p></p><p>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates&rsquo; privacy rights and data security will be protected in accordance with applicable laws.
</p><p>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</p></div>

Offer Engineer Manager - Global Data Center Segment

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Project Manager (Saudi National)</b> to join our team! In this role you will get to lead and manage the delivery of small to medium-sized projects, ensuring successful execution in terms of scope, schedule, cost, and quality while maintaining strong client relationships.</p><p><b>
What You'll Be Doing:</b></p><ul><li>
Plan, direct, supervise, and control all technical, financial, and administrative functions of assigned projects.</li><li>
Deliver projects in accordance with contractual obligations, ensuring completion on schedule and within or below budget.</li><li>
Develop project scope, manage scope changes, and ensure strong commercial performance.</li><li>
Forecast monthly revenue, labor costs, ODCs, and gross profit across the project lifecycle.</li><li>
Develop and manage project budgets and ensure overall profitability.</li><li>
Oversee invoicing, billing, accounts receivable, and accounts payable processes.</li><li>
Establish and manage key project plans including Project Management Plan, HSE Plan, and QA/QC Plan.</li><li>
Monitor deliverables to ensure compliance with project requirements and quality standards.</li><li>
Assign responsibilities to team members based on capabilities and oversee execution.</li><li>
Manage client relationships, including negotiations on scope changes and securing additional work.</li><li>
Identify and drive business development opportunities and support proposal activities.</li><li>
Lead project meetings, monitor progress, and report on milestones, risks, and performance.</li><li>
Implement corrective actions to address cost overruns, delays, or scope changes.</li><li>
Ensure timely processing and management of change orders.</li><li>
Promote technical and commercial excellence through quality assurance practices.</li><li>
Coordinate with internal teams and stakeholders for staffing, planning, and execution.</li><li>
Support team development, performance management, and training needs.</li><li>
Represent the company with clients, subcontractors, and regulatory authorities.</li></ul><p><b>
What Required Skills You'll Bring:</b></p><ul><li>
Bachelor&rsquo;s Degree in Engineering or related technical/business field.</li><li>
Typically 10+ years of related work experience with a strong technical and commercial background.</li><li>
Proven ability to manage projects up to $50M total installed cost.</li><li>
Strong knowledge of project management principles, financial controls, and contract management.</li><li>
Ability to meet Parsons&rsquo; project management certification requirements.</li></ul><p><b>
What Desired Skills You'll Bring:</b></p><ul><li>
Strong leadership and team management capabilities.</li><li>
Excellent written and verbal communication skills.</li><li>
Thorough understanding of industry practices, standards, and regulations.</li><li>
Strong commercial awareness and financial acumen.</li><li>
Ability to manage multiple stakeholders including clients, consultants, and contractors.</li><li>
Experience in business development and client engagement.</li><li>
Knowledge of current technologies and their application in project delivery.</li><li>
Ability to identify risks and implement proactive mitigation strategies.</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

FLS Manager - Saudi National

Wilbur-Ellis Company

<div><p><b>Investing in You, join a 100-year-old, family-owned leader in Ag &ndash; and grow with us!
</b></p><p><b>Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
</b></p><p></p><p><b>&ldquo;We know the confidence gap can get in the way of meeting spectacular candidates, so please don&rsquo;t hesitate to apply &mdash; we&rsquo;d love to hear from you.&rdquo;
</b></p><p></p><div><div><p><b>Role </b><b>Overview </b><b>:
</b></p></div><p></p><div><p>A Field Services Technician II plays a key role in the set-up, calibration, transportation, and maintenance of agricultural equipment for both branch and customer use. You&rsquo;ll help ensure safe, efficient operations while building strong working relationships with growers and team members in the field and at the branch.<br>
</p></div><p></p><div><p><b>A Sample of What </b><b>You&rsquo;ll </b><b>Do in this Role:
</b></p></div><p></p><div><ul><li><p>Set up, calibrate, transport, and operate agricultural equipment safely in customers&rsquo; fields.
</p></li></ul></div><div><ul><li><p>Assist with routine maintenance and safety checks on trucks, tractors, tanks, and ag equipment.
</p></li></ul></div><div><ul><li><p>Move and install fertilizer tanks using proper materials, personal protective equipment (PPE), and safety protocols following manager&rsquo;s direction.
</p></li></ul></div><div><ul><li><p>Maintain a clean, organized facility and comply with all company and legal operating standards.
</p></li></ul></div><div><ul><li><p>Assist with responding to customer questions and escalate issues to management as needed.
</p></li></ul></div><div><ul><li><p>Represent Wilbur-Ellis professionally and build strong relationships with growers and team members.
</p></li></ul></div><p></p><div><p><b>What You Bring to the Role:
</b></p></div><p></p><div><ul><li><p>2+ years of experience and at least 18 years old
</p></li></ul></div><div><ul><li><p>Valid driver&rsquo;s license with clean driving record required
</p></li></ul></div><div><ul><li><p>Forklift experience (certification provided on the job) and willingness to operate pallet jacks, order pickers, and other material handling equipment
</p></li></ul></div><div><ul><li><p>Mechanical aptitude, including basic knowledge of fabrication ( e.g. welding) techniques and machine calibration
</p></li></ul></div><div><ul><li><p>Physical ability to repetitively bend and lift 50 lbs.
</p></li></ul></div></div><div><div><ul><li><p>Willingness and desire to work overtime during busy seasons
</p></li></ul></div><div><ul><li><p>Class A CDL is required
</p></li></ul></div><div><ul><li><p>High school diploma or equivalent<br>
</p></li></ul></div><p></p><div><p><b>What Makes You a Great Fit:<br>
</b></p></div><p></p><div><ul><li><p>You enjoy hands-on, physical work and take pride in operating and maintaining equipment safely and efficiently
</p></li></ul></div><div><ul><li><p>You&rsquo;re dependable and flexible
</p></li></ul></div><div><ul><li><p>You are mechanically inclined with a problem-solving mindset
</p></li></ul></div><div><ul><li><p>You communicate clearly and professionally with both coworkers and customers<br>
</p></li></ul></div><p></p><div><p><b>Compensation and Benefits:
</b></p></div><p></p><div><ul><li><p>The base compensation for this position ranges from <b>$21.88 to $29.19 </b>per hour. Please note that wages may vary depending on skills and experience.
</p></li></ul></div><div><ul><li><p>This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/<br>
</p></li></ul></div></div><p></p><p><i>Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
</i></p><p></p><p><b><i>Our Commitment to Diversity &amp; Inclusion:
</i></b></p><p>Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
</p><p></p><p><b><i>Wilbur-Ellis is a company you can be proud to call your employer
</i></b></p><p>Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
</p><p></p><p><b><i>Wilbur-Ellis is for and about people
</i></b></p><p>Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
</p><p></p><p><b><i>Wilbur-Ellis invests in the industry&rsquo;s best workforce
</i></b></p><p>Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
</p><p></p><p>Follow our career social media accounts!
</p><p></p><p><b>Instagram: </b>IG &bull; <b>TikTok: </b>TikTok &bull; <b>Facebook: </b>FB &bull; <b>LinkedIn: </b>LinkedIn</p></div>

Field Services II - Farmington, NM

Oklahoma Human Services

<div><p>This position is located in Sapulpa, Oklahoma.</p><p><b>
Case Manager I/II</b></p><p><b>
Annual Salary:</b></p><ul><li><b>
Level I H21A - $ 40,000.87 + </b><b>Full State Employee Benefits</b></li><li><b>
Level II H21B - $43,000.94 + </b><b>Full State Employee Benefits</b></li></ul><p><i>
Travel is extensive. Must possess a valid driver's license and must maintain required car insurance.</i></p><p><b><br>
Minimum Qualifications:</b></p><p><b>
All New Employees will complete the Case Manager Academy Training Program</b></p><p><b>
Case Manager - Level I</b></p><ul><li>
Education and Experience requirements at this level consist of a bachelor&rsquo;s degree in a human services field* and one (1) year of professional experience working directly with individuals with intellectual and/or developmental disabilities or in social work, case management, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, nursing or a closely related field;
</li><li><b>OR </b>possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing and one year of experience working directly with individuals with intellectual and/or developmental disabilities. Combination of education and experience.
</li><li>For purposes of the Case Manager job family &ldquo;a bachelor&rsquo;s degree in a human services field includes any degree from an accredited college or university except for a degree in a physical, natural or biological science or mathematics.</li></ul><p><b><br>
Case Manager - Level II</b></p><ul><li>
Education and Experience requirements at this level consist of a bachelor&rsquo;s degree in a human services field* and two (2) years of professional experience working directly with individuals with intellectual and/or developmental disabilities or in social work, case management, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, nursing or a closely related field;
</li><li><b>OR </b>possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing and two years of experience working directly with individuals with intellectual and/or developmental disabilities. Combination of education and experience.
</li><li>For purposes of the Case Manager job family &ldquo;a bachelor&rsquo;s degree in a human services field includes any degree from an accredited college or university except for a degree in a physical, natural or biological science or mathematics.</li></ul><p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Under the direction of a case management supervisor, the position provides services to individuals with intellectual and/or developmental disabilities living in their own homes or community living alternatives; obtains in-depth social histories, develops and assures community and/or agency resources to meet the consumer's needs; serves as QIDP and provides monthly monitoring of the program.</li><li>
This position is required to meet compliance with Federal Home and Community Based Waiver regulations, state, and policy guidelines.</li></ul><p>
______________________</p><p>
If you have questions, please contact DHS.Careers@okdhs.org</p><p>
OKDHS is a Fair Chance Employer.</p><p>
This is a position in the Oklahoma Civil Service.</p><p>
Announcement Number: 26-KM074</p><p>
83009930/JR58476</p><p>
</p><p>ZlvhSc9nQL</p></div>

Case Manager I/II

<div><p>This position is located in Tulsa, Oklahoma.</p><p><b>
Case Manager I/II</b></p><p><b>
Annual Salary:</b></p><ul><li><b>
Level I H21A - $ 40,000.87 + </b><b>Full State Employee Benefits</b></li><li><b>
Level II H21B - $43,000.94 + </b><b>Full State Employee Benefits</b></li></ul><p><i>
Travel is extensive. Must possess a valid driver's license and must maintain required car insurance.</i></p><p><b><br>
Minimum Qualifications:</b></p><p><b>
All New Employees will complete the Case Manager Academy Training Program</b></p><p><b>
Case Manager - Level I</b></p><ul><li>
Education and Experience requirements at this level consist of a bachelor&rsquo;s degree in a human services field* and one (1) year of professional experience working directly with individuals with intellectual and/or developmental disabilities or in social work, case management, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, nursing or a closely related field;
</li><li><b>OR </b>possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing and one year of experience working directly with individuals with intellectual and/or developmental disabilities. Combination of education and experience.
</li><li>For purposes of the Case Manager job family &ldquo;a bachelor&rsquo;s degree in a human services field includes any degree from an accredited college or university except for a degree in a physical, natural or biological science or mathematics.</li></ul><p><b><br>
Case Manager - Level II</b></p><ul><li>
Education and Experience requirements at this level consist of a bachelor&rsquo;s degree in a human services field* and two (2) years of professional experience working directly with individuals with intellectual and/or developmental disabilities or in social work, case management, special education, psychology, counseling, vocational rehabilitation, physical therapy, occupational therapy, speech therapy, nursing or a closely related field;
</li><li><b>OR </b>possession of a valid permanent Oklahoma license as approved by the Oklahoma Board of Nursing to practice professional nursing and two years of experience working directly with individuals with intellectual and/or developmental disabilities. Combination of education and experience.
</li><li>For purposes of the Case Manager job family &ldquo;a bachelor&rsquo;s degree in a human services field includes any degree from an accredited college or university except for a degree in a physical, natural or biological science or mathematics.</li></ul><p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Under the direction of a case management supervisor, the position provides services to individuals with intellectual and/or developmental disabilities living in their own homes or community living alternatives; obtains in-depth social histories, develops and assures community and/or agency resources to meet the consumer's needs; serves as QIDP and provides monthly monitoring of the program.</li><li>
This position is required to meet compliance with Federal Home and Community Based Waiver regulations, state, and policy guidelines.</li></ul><p>
______________________</p><p>
If you have questions, please contact DHS.Careers@okdhs.org</p><p>
OKDHS is a Fair Chance Employer.</p><p>
This is a position in the Oklahoma Civil Service.</p><p>
Announcement Number: 26-GH086</p><p>
83012615/JR58446</p><p>
</p><p>hEQSc1OBuK</p></div>

Airstream Heating & Cooling LLC

<p><b>Service Dispatch Operations Manager</b></p><p><i>Airstream Services &ndash; HVAC, Plumbing &amp; Electrical</i></p><p><b>About Airstream Services</b></p><p><b>Airstream Services</b> is a growing <b>home services company</b> specializing in <b>HVAC, plumbing, and electrical</b>. Our <b>dispatch team</b> is the <b>backbone of our operation</b> &mdash; coordinating <b>field technicians</b>, managing <b>customer appointments</b>, and making sure every <b>service call</b> runs smoothly from start to finish.</p><p>We are looking for an experienced <b>Service Dispatch Operations Manager</b> who thrives in a <b>fast-paced home services environment</b> and knows how to keep a <b>team of skilled technicians and dispatchers</b> moving efficiently.</p><p><b>Position Overview</b></p><p>The <b>Service Dispatch Operations Manager</b> oversees the <b>day-to-day scheduling, dispatch, and call flow</b> for our HVAC, plumbing, and electrical divisions. This leader ensures <b>full schedule capacity</b>, <b>efficient routing</b>, and <b>excellent customer communication</b>, while coaching the dispatch team to deliver <b>top-tier service</b> and <b>strong revenue performance</b>.</p><p><b>Key Responsibilities</b></p><ul><li><b>Lead, manage, and develop</b> a team of <b>dispatchers</b>, providing daily <b>direction, coaching, and performance oversight</b></li><li>Manage daily <b>scheduling and dispatching</b> of <b>HVAC, plumbing, and electrical technicians</b></li><li><b>Monitor technician routes and job progress</b> throughout the day, adjusting schedules as needed</li><li>Make <b>proactive outbound calls</b> to customers to <b>fill open slots</b> and keep the technician schedule at <b>full capacity</b></li><li>Identify and act on <b>scheduling gaps</b> throughout the day to maximize <b>technician productivity</b> and <b>revenue</b></li><li>Communicate with customers regarding <b>appointment windows</b>, <b>delays</b>, and <b>follow-ups</b></li><li><b>Prioritize service calls</b>, including <b>emergency</b> and <b>after-hours requests</b></li><li>Enter and maintain <b>accurate job records, notes, and statuses</b> in our <b>field service management software</b></li><li>Coordinate with <b>service managers</b> and <b>technicians</b> to <b>maximize productivity</b> and <b>minimize drive time</b></li><li>Track <b>parts</b>, <b>work orders</b>, and <b>job completion</b> to ensure a smooth <b>billing handoff</b></li><li>Handle <b>inbound calls</b> and <b>dispatch communications</b> professionally</li><li>Participate in <b>on-call rotation</b> to support <b>after-hours</b> and <b>emergency service coverage</b></li><li>Assist in <b>onboarding and training</b> new <b>dispatch staff</b></li></ul><p><b>Qualifications</b></p><ul><li><b>2+ years</b> of <b>dispatch or scheduling experience</b> in <b>HVAC, plumbing, electrical, or related home services</b></li><li><b>Experience managing or supervising a dispatch team</b> preferred</li><li>Experience with <b>field service management or CRM software</b> required; <b>HouseCall Pro, ServiceTitan, Jobber</b>, or similar strongly preferred</li><li>Strong <b>multitasking</b> and <b>problem-solving skills</b> in a <b>fast-paced environment</b></li><li>Excellent <b>communication skills</b> with both <b>customers</b> and <b>field technicians</b></li><li>Ability to stay <b>calm, organized, and detail-oriented</b> under pressure</li><li>Proficiency with <b>computers, scheduling tools, and call handling systems</b></li></ul><p><b>Schedule</b></p><ul><li><b>Monday &ndash; Friday</b>, standard <b>business hours</b></li><li><b>On-call rotation required</b> for <b>after-hours</b>, <b>weekend</b>, and <b>emergency</b> service coverage</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li><b>$60,000 &ndash; $80,000 per year</b>, based on experience</li><li><b>Full-time</b> position with <b>consistent hours</b></li><li><b>Supportive, team-first environment</b></li><li>Opportunity to <b>grow with a fast-expanding company</b> and advance your <b>career in home services operations</b></li></ul><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Home Services Dispatch: 2 years (Required)</li></ul><p>Work Location: In person</p>

Service Dispatch Manager

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