field services manager

Dead River Company

<p></p><div><p><b>Position Summary:</b></p>
<div>
The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation.<br>
<br>
<b>Essential Functions:</b><br>
1. Assumes responsibility for the overall performance and management of the service technicians. Assures that work assignments are completed correctly and efficiently.<br>
2. Assures proper training and development of human resources in the service department to provide quality service to customers and retain a skilled, productive workforce.<br>
3. Hires and terminates service technicians (with the District Manager). Evaluates and discusses performance with employees and maintains written performance documentation files according to Dead River policy.
<br>
4. Keeps abreast of technological improvements and/or changes relating to the petroleum equipment industry through training seminars and communication with manufacturers and vendors.<br>
5. Inspects the work of service technicians for quality control purposes and provides guidance and advice as necessary.<br>
6. Reconciles customer complaints and ensures proper resolution.<br>
7. Assumes responsibility for the maintenance of service department vehicles and works closely with the Operations Manager to coordinate vehicle maintenance requirements with the company mechanic. Ensures that service technicians maintain vehicle cleanliness and inventory according to company guidelines.<br>
8. Provides cost estimates for internal parts and labor on equipment installations when requested.<br>
<br>
<b>Other Tasks:</b><br>
Performs other work-related duties as assigned.<br>
<br>
<b>Experience:</b><br>
Two to four years of supervisory experience is preferred. Prior working knowledge of the petroleum industry is required.<br>
<br>
<b>Other Attributes Required:</b><br>
<ul><li>Leadership skills and a desire to lead</li><li>Strong communication and interpersonal skills</li><li>Focused on customer service
</li><li>Technical, mechanical and analytical (troubleshooting) skills</li><li>Ability to work independently and in a dynamic environment</li><li>Dependability</li><li>Flexibility</li><li>Delegation and follow-up skills with an emphasis on quality control</li><li>Ability and interest in training others</li></ul><br>
<b>
Education:</b><br>
A high school diploma is required.<br>
<br>
<b>Certification and Testing:</b><br>
The Field Service Manager must have a Master Oil Burner License and CETP propane certification.
<br>
<br>
<b>Contacts:</b>
<br>
There is frequent communication with the Administrative Service Manager, service dispatchers, company sales personnel, technicians, local and state fire officials, building inspectors and customers.<br>
<br>
<b>Decisions Made:</b><br>
<ul><li>Determines the labor hours required and prepares labor cost reports for company sales personnel as part of the installation estimates submitted to customers.</li><li>Assists the Administrative Service Manager with service department scheduling to balance emergencies, customer service and budgetary considerations.</li></ul><br>
<b>
Safety Considerations:</b><br>
The Field Service Manager oversees the safe use of company service vehicles and all aspects of service technician safety including appropriate personal protective equipment, proper lifting of heavy parts and equipment, hazardous materials handling, and general safety awareness.<br>
<br>
<b>Equipment Used:</b><br>
Office equipment used in this position includes a calculator, networked personal computer, various printers, photocopiers, FAX machine and telephone. In addition the Field Service Manager uses and must be familiar with all types of heating equipment and the equipment and tools necessary for installations.<br>
<br>
<b>Work Environment:</b><br>
Temperatures can vary from below zero to above 90 degrees, depending on the season. Since the job involves working with devices that burn petroleum products, there is some exposure to the product and fumes. The work area is occasionally cramped with little headroom and can range from clean to very dirty.<br>
<br>
<b>Weight or Force Moved:</b><br>
The Field Service Manager, when working on site, can be expected to move various sized objects weighing from a few ounces to over 100 pounds. When very heavy objects are moved, the Manager, as well as technicians, should request assistance. (See accompanying Physical Requirements Analysis for more detail).</div><p></p><h4 class="jobSectionHeader"><b><br>
Licenses &amp; Certifications</b></h4>
Preferred<ul><li>
DL Drivers License</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Field Service Manager

Renault Nissan Technology & Business Centre India

<div>
 <p>
  JD :Area Manager &ndash; Field and Services
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Roles and Responsibilities:-
   </u>
  </strong>
 </p>
 <p>
 </p>
 <ul>
  <li>
   Follow the network on all the Quality &amp; After-sale business KPIs (Parts, Customer Satisfaction) and implement corrective actions, if needed,
  </li>
  <li>
   Deploy Renault Referential, Methods &amp; Standards, workshop organization and Quality policy,
  </li>
  <li>
   Contribute to the achievement of Customer Satisfaction and Service Retention objectives,
  </li>
  <li>
   Deploy and pilot all animation systems of the network,
  </li>
  <li>
   Ensure the service coverage on its territory,
  </li>
  <li>
   Understand Business Profitability and measures to improve with necessary simulation
  </li>
  <li>
   Inform, manage the after sales commercial policy of Renault with the Dealer
  </li>
  <li>
   Reach the target of the workshop and distribution parts business,
  </li>
  <li>
   Deploy the customer engagement activities / service promotions (to retail customers) in the workshops of the network,
  </li>
  <li>
   Drive the customer satisfaction index
  </li>
  <li>
   Prepare Training plan of the After-sales employees of the network , in relation with the training centre
  </li>
  <li>
   Provide feed-back to RIPL on the different programs efficiency,
  </li>
  <li>
   Manage the customer complaints with the dealer and head office, ensure an answer is provided within the target time
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   <u>
    Purpose of the Job
   </u>
  </strong>
 </p>
 <p>
 </p>
 <ul>
  <li>
   Maximize the commercial performance in Parts, accessories and service, as well as the Quality of Service performance of the dealers of his zone,
  </li>
  <li>
   Deploy the commercial and quality policy of the manufacturer,
  </li>
  <li>
   Manage the customer satisfaction,
  </li>
  <li>
   Provide assistance to the dealers,
  </li>
  <li>
   Interface between network and RIPL,
  </li>
 </ul>
 <p>
 </p>
</div>


Area Manager Field and Services

General Energy Management Systems

<p></p><div><div><div><p><b>Job function</b></p>
<p>Field Services</p>
</div><div><p><b>Designation</b></p>
<p>SERVICE ENGINEER - D080</p>
</div><div><p><b>Level</b></p>
<p>P1</p>
</div><div><p><b>Employment Type</b></p>
<p>Contract</p>
</div><div><p><b>Experience level</b></p>
<p>0-8Y</p>
</div><div></div><div><p><b>Workplace Type</b></p>
<p>Onsite</p>
</div><div><p><b>Location</b></p>
<div><div><div>Mumbai, India - 400005</div>
</div></div></div><div><p><b>Must have skills</b></p>
<div><div><div><div>Technical competencies</div> </div><div><div>technical knowledge</div> </div><div><div>email handling</div> </div><div><div>field</div>
</div></div></div></div><div><p><b>Qualifications</b></p>
 <div><div><div><p>ITI OR Diploma Freshers (Electronics &amp; Instrumentation/ Electrical/ Mechanical).</p></div></div><div></div>
</div></div><div><p><b>Job role</b></p>
<div><div><div><p>1.<b>On-Site Maintenance and Repairs:</b> Conduct regular inspections, maintenance, and repairs on a wide range of oil and gas equipment, including fuel dispensers and other types of equipment at retail outstations like Petrol pumps, to ensure their optimal performance and minimize downtime.</p><p>
2.<b>Troubleshooting:</b> Diagnosing and troubleshooting complex technical issues that may arise during the operation of equipment, utilizing a deep understanding of the specific systems and processes involved in our industry.</p><p>
3. <b>Installation and Commissioning:</b> Assisting with the installation, configuration, and commissioning of new equipment (fuel dispensers and other types of equipment at retail outstations like Petrol pumps), ensuring that it operates according to specified guidelines and safety standards.</p><p>
4.<b>Customer Support:</b> Providing technical support and guidance to clients or customers, addressing their concerns, and offering solutions to maximize the efficiency and safety of their operations.</p><p>
5.<b>Safety Compliance:</b> Ensuring that all work performed adheres to industry safety standards and regulations, and identifying potential safety hazards or risks to prevent accidents and promote a secure working environment.</p><p>
6.<b>Documentation and Reporting:</b> Maintaining detailed records of service activities, including maintenance schedules, repairs performed, and any modifications made, and providing comprehensive reports to supervisors or management as required.</p><p>
7.<b>Training and Knowledge Sharing:</b> Attending training sessions or workshops to enhance the understanding of equipment operations, maintenance procedures, and safety protocols.</p><p>
8.<b>Field Operations Coordination:</b> Collaborating with other team members, including engineers, technicians, and project managers, to coordinate field operations, prioritize tasks, and ensure timely and effective resolution of technical issues.</p><p>
9.<b>Adherence to Company Policies:</b> Following company policies and protocols, including those related to quality control, health, safety, and environmental protection, to uphold the organization's reputation and maintain high operational standards.</p></div></div></div></div></div></div><div></div>

FSE - Mumbai

Kia India

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Roles &amp; Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Area Field Aftersales Manager will be responsible for implementation of KIA process &amp; policies &amp; ensure the aftersales operation at the dealers under his supervision
  </li>
  <li>
   Support &amp; monitor the development of workshop infrastructure for completion as per time plan.
  </li>
  <li>
   Regular review of Dealer KPI, support to enhance the same.
  </li>
  <li>
   Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT &amp; at KIA Training Centre.
  </li>
  <li>
   Implementation of systems &amp; processes at dealership as per KIA guidelines
  </li>
  <li>
   Ensure Policy Adherence at the dealership.
  </li>
  <li>
   Technical feedback, reports, campaign monitoring &amp; reporting to RSFM &amp; HQ.
  </li>
  <li>
   Measuring &amp; monitoring CSI of the dealership &amp; working with dealership to enhance CS.
  </li>
  <li>
   Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution &amp; ensuring comeback of customers.
  </li>
  <li>
   Meeting set targets related to Repair orders, Parts, KPI of dealership &amp; growth / improvement plan.
  </li>
  <li>
   Regular planning &amp; organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability &amp; customer satisfaction.
  </li>
  <li>
   Regular audits, evaluations to monitor dealership performance.
  </li>
  <li>
   Warranty approvals, audits, parts scrapping etc in the dealership under supervision.
  </li>
  <li>
   Any other duties expected from the position &amp; requested by respective manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills Required
  <br/>
  <br/>
 </strong>
 Good communication skills both written and verbal, Mentoring and coaching dealership manpower, Mentoring and coaching dealership manpower, Data analysis to monitor dealer profitability, Customer Complaint analysis
 <br/>
 <br/>
 <strong>
  Location
  <br/>
  <br/>
 </strong>
 Bengaluru, Karnataka, India
 <br/>
 <br/>
 <strong>
  Posted On
  <br/>
  <br/>
 </strong>
 1747203478000
 <br/>
 <br/>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 4 to 10 years
</div>


Area Service Field Manager (ASFM)

Raqmiyat

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>12/24/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Job Opening Status</p>
<div><b>In-progress</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>5+ years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>Technology</b><b>
</b></div></div><div><p>City</p>
<div><b>Abu Dhabi</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Abu Dhabi</b><b>
</b></div></div><div><p>Country</p>
<div><b>United Arab Emirates</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>337-1500</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div><br>
</div><p></p><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><b>JOB PURPOSE:</b></div><div></div><div><br>
To be responsible for liaising with internal and external stakeholders, preparing Facilities Management technical reports, and ensuring compliance with all relevant regulations. To have a strong understanding of Facilities Management technical principles and practices related to FM Integrated Systems, as well as excellent communication and reporting skills.</div><div></div><div><b><br>
KEY RESPONSIBILITIES:</b></div><div></div><div><b><br>
Integrated FM Planning &amp; Coordination :</b></div><div></div><ul><li><br>
 Develop and maintain schedules for FM services across various sites, ensuring alignment with operational priorities and service level agreements.</li><li>Coordinate with internal departments and external stakeholders to ensure seamless delivery of FM services.</li></ul><div></div><div><b><br>
Permit to Work (PTW) Management:</b></div><div></div><ul><li><br>
Manage and process permit-to-work requests in compliance with HSE regulations and organizational procedures.
</li><li>Ensure timely issuance, tracking, and closure of PTWs, especially during critical maintenance and project activities.</li></ul><div></div><div><b><br>
Asset Registration &amp; Management :</b><br>
</div><ul><li>
Perform registration and data entry of FM assets into asset management systems.
<br>
</li><li>Ensure accuracy and completeness of asset data, including tagging, categorization, and lifecycle tracking.<br>
</li></ul><div><b>
Project Handover Coordination :</b><br>
</div><ul><li>
Liaise with the Projects Team to facilitate smooth handover of completed projects to FM operations.
<br>
</li><li>Review and verify documentation, asset lists, and operational readiness during handover<br>
</li></ul><div><b>
Stakeholder Engagement :</b><br>
</div><ul><li>
Coordinate with contractors, clients, end-users, and service requesters to ensure timely execution of FM tasks.
<br>
</li><li>Act as a point of contact for technical queries related to FM services and site operations.<br>
</li></ul><div><b>
Documentation &amp; Reporting :</b><br>
</div><ul><li>
Prepare and maintain detailed reports, schedules, and presentations using MS Word, Excel, and PowerPoint.<br>
</li><li>
Support proposal preparation and service planning documentation.<br>
</li></ul><div><b>
Compliance &amp; Standards:</b><br>
</div><ul><li>
Ensure all FM activities comply with relevant codes, standards, and HSE regulations.
<br>
</li><li>Stay updated on local authority requirements and integrate them into planning and execution.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><b>
Educational and Technical Qualifications:</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree in Business Administration or related field.<br>
</li><li>
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)<b>.</b><br>
</li></ul><div><b>
Language Skills:</b></div><div></div><div><br>
Written and Spoken Arabic and English.</div><div></div><div><b><br>
Years of Experience:</b></div><div></div><div><br>
5 years of experience in relevant experience in the field.</div><div></div><div><b><br>
Technical Competencies required for the role :</b></div><br>
<div></div><ul><li>
Integrated platforms, ATLP, SENYAR, MAXIMO and FM planning.
<br>
</li><li>Proficiency in MS Office and administrative tools<br>
</li><li>
Internal communication and coordination
<br>
</li><li>Compliance with office policies and procedure<b>s</b></li></ul><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div><b>
Nature of Experience :</b></div><br>
<ul><li>
UAE experience is required, with a preference for candidates familiar with Abu Dhabi.Prior experience working with Abu Dhabi Government Entities is highly desirable.</li><br>
<li>
Strong understanding of applicable legislation, regulations, policies, and procedures related to utilities facilities and asset operations management, including permit-to-work systems, helpdesk operations, and unified/integrated FM platforms.</li><br>
<li>
Well-versed in facilities management services, permit processes, and proposal preparation.</li><li><br>
Proficient in MS Word, Excel, and PowerPoint, with strong documentation and presentation skills.</li><li><br>
Solid understanding of project development codes and standards, HSE regulations, and facilities management best practices.</li></ul><div></div><div><b><br>
KEY INTERACTIONS :</b><br>
</div><ul><li>
Coordinate with Facilities Management, Urban Planning, and Business Development teams to manage permits, FM services, and site activity planning, ensuring timely resolution of any operational conflicts.
<br>
</li><li>Act as the technical liaison for all matters related to AMCs and contractors, including permits, site operations, and service delivery.
<br>
</li><li>Collaborate effectively with contractors, clients, end-users, and service requesters to ensure smooth execution of services in accordance with established standards and timelines.<br>
</li><li>
Carry out asset registration and data entry into asset management systems, ensuring accuracy, completeness, and compliance with operational and reporting requirements.</li></ul></div></div></div><p></p>

Executive - FM Integrated Services

Ebara Elliott Energy

<div></div><div><div>Overview &amp; Responsibilities</div><div></div><div>
PURPOSE OF THE JOB</div><div>
In close cooperation with the Regional Field Service staff as well as Regional Sales, this position will manage all commercial aspect of the Regional Field Service business, including but not limited to RFQs, quotes, Purchase Orders, and post-delivery administrative, contractual and commercial aspects of field service projects and Long Term Service Agreements. This position will also develop and maintain the relationship with external customers while managing the regional bookings and maintaining the targeted margin within the region.</div><div></div><div>
SPECIFIC JOB RESPONSIBILITIES/COMPETENCIES</div><div></div><div>
Team Supervision &amp; Development</div><ul><li><div>
Manage the Contract Administration and Project Engineering teams through their respective Team Leaders, setting goals for performance and deadlines in compliance with the company&rsquo;s regional plans and vision.</div></li><li><div>
Establish and organize workflow, ensuring that employees understand their duties or delegated tasks.</div></li><li><div>
Monitor employee productivity, providing constructive feedback and coaching to enhance performance.</div></li><li><div>
Provides inspirational leadership to obtain high morale and efficiency from the staff and representatives.</div></li><li><div>
Development and implementation of personnel training programs through utilization of internal and external programs cross-functional job assignments and customer visitations to improve the customer awareness and technical expertise of all commercial department personnel.</div></li></ul><div></div><div>
Commercial Strategy &amp; Sales Growth</div><ul><li><div>
Develop and implement commercial strategies to achieve sales targets and business objectives.</div></li><li><div>
Identify new business opportunities and cultivate relationships with key customers and partners.</div></li><li><div>
Coordinate upcoming customer turnaround schedules with outside sales. Develop plans to maximize opportunities centered around planned turnarounds.</div></li><li><div>
Provide support to Regional Sales in their selling efforts.</div></li><li><div>
Meet booking, revenue, and Operating Income (OI) targets for Field Service Aftermarket (FS EMA) and Cryo Business.</div></li></ul><div></div><div>
Financial Management &amp; Forecasting</div><ul><li><div>
Responsibility and accountable of forecasting (month, quarterly, and yearly) processes and accuracy. Aide outside sales in producing accurate bookings projections relative to Field Service.</div></li><li><div>
Ownership of maximizing and defending &lsquo;as-sold&rsquo; margins for the Field Service business. Negotiating prices with Sales and Customers prices where necessary secure orders at best possible margin.</div></li><li><div>
Oversee the complete regional divisional yearly spending.</div></li><li><div>
Share P&amp;L responsibility, establishing the P&amp;L plan and the FS costing structure with commercial finance and the divisional director.</div></li><li><div>
Development and maintenance of departmental key performance indicators including but not limited to quote cycle time, cost accuracy, forecasting accuracy and invoicing.</div></li><li><div>
Responsible for the entire invoicing and collection processes, including driving initiatives to reduce the invoice cycle time.</div></li></ul><div></div><div>
Customer Relationship Management</div><ul><li><div>
Serve as the primary point of contact for key customers, ensuring their needs are met and issues are resolved promptly.</div></li><li><div>
Ownership and last line of defense concerning price, lead time, and contract terms negotiations with outside sales and customers.</div></li><li><div>
Enhance customer satisfaction and loyalty by ensuring high levels of service quality and responsiveness.</div></li><li><div>
Create long-term partnerships with key customers and key suppliers.</div></li><li><div>
Develop and maintain customer satisfaction measurements, internal and external to the department, to ensure continuous customer service improvement by the Field Service Operation and Ebara Elliott Energy.</div></li></ul><div></div><div>
Operational Excellence</div><ul><li><div>
Oversee the full Field Service process from RFQ to order acknowledgment, including the generation of quotations.</div></li><li><div>
Review and assign RFQs from customers or the sales team.</div></li><li><div>
Review and approve calculations for Lumpsum, T&amp;M, LTSA contracts, and yearly rate sheets.</div></li><li><div>
Coordination with Credit, Contract Admin, and Compliance departments for efficient review and negotiation of customer purchase orders and contracts.</div></li><li><div>
Quote cycle time is one of the primary KPI in this area.</div></li><li><div>
Develop robust upselling strategies.</div></li><li><div>
Assists sales in handling credit and account collection problems.</div></li><li><div>
Review and approve proposals before customer submission.</div></li><li><div>
Oversee the Risk Review process with contracts Admin and Legal for all regional opportunities.</div></li><li><div>
Review and approve customer purchase orders.</div></li><li><div>
Handle all commercial aspects during project execution, ensuring continuous cost tracking against budget and initiating order amendment requests.</div></li><li><div>
Ensure all extras are invoiced (working time, materials, etc.).</div></li><li><div>
Develop new tools, processes, and workflows to streamline commercial transactions and improve the accuracy and efficiency of quoting and execution monitoring.</div></li></ul><div></div><div>
Strategy and Business Development</div><ul><li><div>
Drive Elliott FS EMA organic and inorganic growth.</div></li><li><div>
Support sales in pricing strategy development.</div></li><li><div>
Implement new tools (Oracle, CPQ, CRM, P6) within EMA and ensure their effective operation.</div></li><li><div>
Assist in all commercial, contractual, and administrative aspects relating to warranty claims.</div></li></ul><div></div><div>
Internal Coordination</div><ul><li><div>
Trigger job briefings after receipt of purchase orders, coordinating with internal logistics &amp; purchasing teams, operations, project management, technical support engineering, and finance.</div></li><li><div>
Flag progress billing due dates and ensure timely invoicing.</div></li></ul><div></div><div>
BACKGROUND and EXPERIENCE</div><ul><li><div>
Must have engineering degree or relevant experience in turbomachinery industry and experience of business administration.</div></li><li><div>
Minimum 10-15 years of progressive experience in commercial management, contract administration, complex project management, or sales operations within the rotating equipment or industrial Field Service industry.</div></li><li><div>
Minimum 5 years of direct managerial experience.</div></li><li><div>
Field Service or Technical Service related management experience.</div></li><li><div>
Good knowledge of project planning and contract development, external sales, strong communication skills and ability present detailed solutions, budgeting and costing and the ability to multi task and prioritize.</div></li><li><div>
Able to develop alternate solutions and have strong persuasion skills to bring them to life.</div></li><li><div>
The diverse customer base and multi-national work force raises a requirement for the post holder to be culturally aware, and able to modify behaviors appropriately in various management scenarios.</div></li><li><div>
Selling and negotiation skills.</div></li><li><div>
Must have an aptitude to interact and maintain a good working relationship with internal and external contacts and stakeholders.</div></li><li><div>
Fluent English is a must.</div></li><li><div>
Business development experience.</div></li><li><div>
Background in Sales and Operation.</div></li><li><div>
Must have strong financial understanding of company P&amp;L.</div></li><li><div>
The post holder must be willing to travel internationally, occasionally to remote or high-risk/hostile countries, as required to support business needs.</div></li></ul><div></div><div>
Base Location &amp; Work Schedule</div><div>
This is a full time permanent position based in Abu Dhabi.</div><div></div><div>
The world turns to Ebara Elliott Energy.</div><div>
Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE&rsquo;s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.</div><div></div><div>
To learn more about our Job Applicant Privacy Notice, please <div>click here</div>.</div></div>

Field Service Commercial Manager

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced<br>
Primary -&gt; Technology | Windows and MAC Support | OS administration | 3 - Experienced<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 3 - Experienced<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 3 - Experienced<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries.<br>
3) To support daily technical support activities for computers &amp; all other end point devices<br>
4) Update the support ticket with the progress<br>
5) To set up and test desktop computer peripherals<br>
6) To perform the system changes adhered to organizational policies<br>
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance<br>
8) Maintain technical documentation in association with other functional departments<br>
9) Technical Skills<br>
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot &amp; isolating hardware issues<br>
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment<br>
c. Ability to Install remote tools like Putty to establish connectivity between two devices<br>
d. Ability to replace allowed HW components (such as HDD, memory)<br>
e. Ability to work with various assessment tools to identify the different hardware models available<br>
f. Ability to test the compatibility of Image with the various hardware models available, where needed<br>
g. Windows Operating System<br>
h. Exchange and Mobility Clients<br>
i. Printer management<br>
j. Backup and Recovery<br>
k. Audio, Video support<br>
l. End Point Security<br>
m. Vendor co-ordination<br>
n. Asset management<br>
o. Incident management<br>
p. Patch management<br>
q. MAC OS Support<br>
r. Basic Linux knowledge is an added advantage<br>
s. VIP User Support:</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Other</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
11-Dec-2025</p></div></div></div></div></div><div></div>

Administrator - Field Services

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