field support engineer

Siemens

<div>We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation&mdash; helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. 
 
We are seeking a highly motivated and technically skilled Emulation Hardware Support Engineer to maintain, monitor, and optimize emulation products and infrastructure across data center, cloud, hybrid environments, and customer sites/data centers. 
This role blends hands-on emulation hardware support and operational ownership with a forward-looking focus on automation, observability, scalability, and service reliability. The ideal candidate will collaborate closely with R&amp;D, Customer teams, and Operations to ensure high availability, optimal performance, and continued expansion of the emulation infrastructure. 
Key Responsibilities:<ul><li>
Provide lifecycle hardware support for Siemens EDA emulation systems, including installation, service, upgrades, and end-of-life activities</li><li>
Independently diagnose and resolve complex hardware issues to restore system availability and minimize customer impact</li><li>
Perform incident response, root cause analysis, and problem management for Emulator/ProFPGA and Veloce Product-lines issues.</li><li>
Perform onsite and remote hardware support at customer locations, Siemens offices, and home-based dispatch as required</li><li>
Conduct customer site surveys to validate electrical, environmental, and infrastructure readiness prior to system installation</li><li>
Execute full system installations, including unboxing, rack-and-stack, cabling, hardware assembly, software loading, and initial checkout testing</li><li>
Collaborate with cross-functional teams to support issue resolution, product reliability improvements, and operational excellence initiatives</li><li>
Manage material disposition of failed hardware, maintain spare parts inventory, and ensure accurate tracking in internal systems</li><li>
Collect and report operational data to support global monitoring, reliability analysis, and continuous improvement efforts</li><li>
Provide basic IT and system administration support as needed to maintain operational continuity</li><li>
This person will serve as the hardware technical representative, providing proactive onsite support at end-user locations both domestically and internationally.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s in electronic or software engineering, or equivalent experience.</li><li>
Must have prior experience in the troubleshooting and repair of complex electronics hardware</li><li>
Experience with Linux OS as well as Microsoft Windows</li><li>
Experience with high-speed serial data technology and systems</li><li>
Skilled in technical communication, analytical problem-solving skill, and working in team environments</li><li>
Must have the ability to follow technical directions, both in writing and verbally</li><li>
Experience in the handling of electronics parts (proper grounding procedures, etc.)</li><li>
Experience working directly with customers</li><li>
Knowledge of server and network technology is highly desired</li><li>
Possession of a valid driver&rsquo;s license and have the flexibility to travel on very short notice regularly</li><li>
Ability to work in remote customer locations while communicating with multi-disciplinary teams</li><li>
Physical strength - the ability to move 50 to 70 pounds. Additionally, this is a hands-on hardware support job requiring one to be on your feet for long hours in a lab/datacenter environment (concrete or another hard floor). Must be able to reach and work in sometimes awkward positions when attaching cables and boards.</li><li>
Hands-on experience with monitoring and automation tools.</li><li>
Proficiency in performance tuning and system observability across hybrid environments.</li><li>
Working knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP).</li><li>
Strong analytical, communication, and troubleshooting skills.</li><li>
Data Center Ops Knowledge and technical knowledge is important</li></ul> 
Preferred Skills:<ul><li>
Experience with Emulation Hardware support and Emulation Technologies
</li><li>Experience with handling Electronic and Electrical knowledge is important
</li><li>Familiarity with enterprise security standards, and compliance-driven operations.</li><li>
Familiarity with Safety standards is a plus</li><li>
Understanding of security and compliance frameworks (ISO, NIST, SOC 2).</li><li>
Passion for automation, self-healing infrastructure, and continuous improvement.</li></ul> 
This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license. 
 
Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
Siemens Software. Transform the Everyday
#LI-PLM
#LI-HYBRID
#SWSaaS
$90,000 $162,000 3 - 5%</div>

Emulation Field Support Engineer

<div>
 
 
 Overview:
 
 
 
 The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers &amp; Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.
 
 
 
 Primary Workflow:
 
 
 <ul>
 <li>
 Spares management inbound and outbound the warehouse
 </li>
 <li>
 Handle quarterly stock take in Local Warehouse &amp; Service Partner Warehouses
 </li>
 <li>
 Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)
 </li>
 <li>
 Conduct onsite physical &amp; logical audits for proactive sparing.
 </li>
 <li>
 Perform quarterly onsite preventive maintenance per assigned customer.
 </li>
 <li>
 Handle spare parts deliveries to FE, SeP &amp; client.
 </li>
 <li>
 Issuance of IMR&rsquo;s, POR&rsquo;s
 </li>
 <li>
 Assist VCA&rsquo;s &amp; BDA&rsquo;s for investigating missing parts from stock counting.
 </li>
 <li>
 Customer communication
 </li>
 <li>
 Updating TRT internal procedures
 </li>
 <li>
 Learning additional technical and non-technical skills.
 </li>
 <li>
 Sourcing Local Service Partners
 </li>
 <li>
 Sourcing Local Logistic Partner / Supplier
 </li>
 </ul>
 
 
 
 
 
 Required Deliverables:
 
 
 <ul>
 <li>
 Ensure above 95% accuracy between NetSuite inventory database and actual TRT &amp; SeP warehouse spares.
 </li>
 <li>
 Ensure all supported incidents or tickets are resolved within SLAs.
 </li>
 <li>
 Ensure all customer communication is prompt, professional and reliable.
 </li>
 <li>
 Ensure all commitments made to customers are met or re-scheduled with the customer&rsquo;s knowledge and approval.
 </li>
 <li>
 Continuously learn additional technical and non-technical skills
 </li>
 <li>
 Escalate calls through the correct channels promptly.
 </li>
 <li>
 24 x 7 Support Structure
 </li>
 <li>
 Comply fully with company policy to always protect the interests of TRT.
 </li>
 <li>
 Ensure local SeP is available for onsite requirements.
 </li>
 <li>
 Working with VCA team for local parts sourcing
 </li>
 </ul>
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Local ticket management/status monitoring and make sure they are resolved within SLAs.
 </li>
 <li>
 Warehouse inventory movement monitoring
 </li>
 <li>
 Ensure warehouse parts labelling &amp; binning is compliant with TRT global standard
 </li>
 <li>
 Ensure procedures are properly followed when onsite
 </li>
 <li>
 Ensure on time support for spare parts
 </li>
 </ul>
 
 
 Disaster Recovery:
 
 
 <ul>
 <li>
 Coordination within FE / SeP team for urgent part requirement onsite
 </li>
 <li>
 Handle coordination &amp; keep good working relationships with logistics and service partners.
 </li>
 <li>
 Coordination with known local vendors for urgent logistics sparing.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for parts needed for a call.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for inventory movement
 </li>
 <li>
 Appropriate escalation to Shift leader or Field Services Team Leader when necessary.
 </li>
 </ul>
 
 
 
 
 
 Service Call Updates:
 
 
 <ul>
 <li>
 Ensure timely updating to GSD &amp; FE for calls requiring additional parts on-site.
 </li>
 <li>
 Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.
 </li>
 </ul>
 
 
 OH&amp;S Work Environment:
 
 
 <ul>
 <li>
 Ensure that the warehouse or technical work areas remain clean and always organized.
 </li>
 <li>
 Ensure that you adhere to ESD procedures.
 </li>
 <li>
 Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Candidates must possess a college degree. Training and Certification would be an advantage.
 </li>
 </ul>
 
 &middot; Certification on Various Networking platforms
 
 
 &middot; Strong understanding of Networking fundamentals
 
 
 &middot; Cisco and Juniper Certification preferred.
 
 
 &middot; Solaris &ndash; Oracle Certified Professional
 
 
 &middot; VMWare &ndash; VMWare Certified Professional
 
 
 &middot; TSM - IBM Certified Deployment Professional
 
 
 
 
 <ul>
 <li>
 Preferably have 7 years up of experience in IT spare parts control &amp; warehouse maintenance
 </li>
 </ul>
 
 Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.
 
</div>

IT Field Support Engineer

Amphenol

<div>Position: Field Applications Engineer
Location: Raleigh, NC
Amphenol High Speed and Commercial Products Groups are the market leaders for high speed, high bandwidth electrical connectors for the Telecom/Datacom and Diverse markets (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters are located in Nashua, NH and we have design, sales, and manufacturing locations globally. We are currently seeking a Field Applications Engineer to join ourSales Team in Raleigh, NC.
RESPONSIBILITIES:
Our customer's ultimate success depends on our ability to solve cutting edge problems in relation to interconnect solutions. We value our relationships with these companies, and we depend on our Sales and Field Applications Engineering Teams to foster this ongoing partnership.
As a Field Applications Engineer you will interface with our customers, and internal product development, product marketing, and sales teams.<ul><li>
Engineering resource on the sales team to lead technical aspects of the sales cycle</li><li>
Provide technical marketing support for the development and implementation of Amphenol products</li><li>
Prepare materials and participate in product presentations</li><li>
Provide customer service to solve complex interconnect problems and technical inquiries</li><li>
Help devise strategies to differentiate our products and solutions from our competitors</li><li>
Meet and exceed strategic objectives</li><li>
Some travel will be required.</li></ul>
Amphenol is a results driven company that allows its employees a large degree of freedom to achieve pre-defined goals. It is a flexible working environment yet we expect hard work, commitment and results in return. The role of FAE gives an excellent insight into the Sales, Marketing and Product Development functions of the organization.
QUALIFICATIONS:
<ul><li>Bachelors in Mechanical, Electrical, or Computer Engineering</li><li>
Minimum of 5 years displayed experience providing product marketing and sales technical support to produce design wins</li><li>
Experience with modeling tools and Microsoft Office Products</li></ul>
SKILLS:
<ul><li>Ability to effectively communicate across the engineering and managerial functions of a business</li><li>
Strong organization and presentation skills</li><li>
High level customer service and ability to build relationships with customers</li><li>
Modeling tools (Pro E or Solidworks)</li><li>
Microsoft Office Products</li></ul></div>

Field Applications Engineer

<div>Job ID R-542369 Date posted 10 April 2026
<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Field Service Engineer 
The Field Service Engineer for BD Pyxis Dispensing Devices is accountable for independently providing efficient and effective field service support to all BD dispensing customers within a given territory in a timely manner, including, but not limited to service and repair, preventative maintenance, calibration, installations, and limited cross-functional support for Sales and Implementation teams.<h1 class="jobSectionHeader">
Job Description</h1>
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you&rsquo;ll be supported to learn, grow and become your best self. Become a maker of possible with us.
The BD family is seeking responsible and committed people to join our team of professional Field Service Engineers for the support of the BD Medication Management solutions (MMS) automated dispensing segment. The BD Pyxis brand combines proven technology with actionable intelligence to prevent medication errors, help free up clinician time to focus on patient care, increase the predictability of medication availability and reduce inefficiencies in the medication use process. At almost every point in the medication use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis medication management system. Learn more at: 
https://www.bd.com/en-us/offerings/capabilities/medication-and-supply-management/medication-and-supply-management-technologies 
Our goal is to deliver an excellent service experience so interpersonal, written, and verbal communication skills are a must. Additionally, the Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customer and business needs from end to end. 
With more than a century of experience and our global reach, BD leads in patient and healthcare worker safety and the technologies that enable medical research and clinical laboratories. 
Position Overview
This is a remote field-based position requiring daily travel to customer locations within an assigned territory. The ideal candidate will provide technical support for BD Pyxis automated dispensing systems in healthcare facilities, maintaining and servicing both hardware and software components.
**This is a part-time position with a minimum requirement of 20 hours per week, with the potential for additional hours**
Location Requirements<ul><li>
Candidates should reside within a 30-mile radius of the position's base location - Lubbock/Amarillo TX</li><li>
5% overnight travel may be required</li></ul>
Core Responsibilities<ul><li>
Provide on-site and remote technical support for BD Pyxis automated dispensing systems</li><li>
Diagnose, service, and resolve hardware and software issues</li><li>
Implement preventive maintenance programs</li><li>
Perform installations, repairs, calibrations, and provide sales support</li><li>
Maintain accurate documentation of service activities and inventory</li><li>
Participate in ongoing training and professional development</li><li>
Manage company assets (vehicle, tools, inventory) responsibly</li></ul>
Required Qualifications<ul><li>
On-call experience in a customer-facing/field service environment</li><li>
Experience with computer electronics, Windows OS, and networking</li><li>
CompTIA A+ Certification</li><li>
Medical device or electromechanical device service/repair experience</li><li>
Customer Support Certification</li><li>
Valid driver's license meeting BD's auto safety standards</li></ul> 
Preferred Qualifications:<ul><li>
Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experience</li><li>
Experience as a hospital pharmacy technician or in a hospital Bio-Med environment</li><li>
Prior customer support center experience or training</li><li>
Military Bio-Med experience</li><li>
Automated Teller Machine (ATM) service experience</li><li>
Ability to work independently with minimal supervision</li><li>
Strong mechanical, computer, verbal, written, and time management skills</li></ul>
Physical Requirements<ul><li>
Ability to lift 70 lb. objects from floor to chest level</li><li>
Proficiency with powered tools (drills, screwdrivers) and manual tools</li><li>
Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts</li><li>
Capability to push and pull heavy objects on casters</li><li>
Perform fine motor tasks while reaching for extended periods</li><li>
Carry a 40 lb. pack on back or shoulder for up to 1 hour</li><li>
Drive for up to 6 hours, including in adverse weather conditions</li><li>
Climb portable ladders and step stools</li><li>
Pass respirator fit test and medical evaluation (may be required for certain service tasks)</li></ul>
This position requires a blend of technical expertise, customer service skills, and physical capabilities to effectively support healthcare facilities with their BD Pyxis automated dispensing systems.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company&rsquo;s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD&rsquo;s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It&rsquo;s also a place where we help each other be great, we do what&rsquo;s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you&rsquo;ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
#earlycareer
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
USA CA - San Diego Bldg A&amp;B<h1 class="jobSectionHeader">
Additional Locations</h1><h1 class="jobSectionHeader">
Work Shift</h1>
At BD, we are strongly committed to investing in our associates&mdash;their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates&rsquo; progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$23.80 - $36.80 USD Hourly</div></div>

Field Service Engineer - Part Time (Lubbock, TX)

United Imaging Healthcare Solutions

<div>Description: 
The Regional Support Engineer, will provide technical support to the Field Service team and act as a primary technical liaison between the business unit and the field. The position will require the ability to deliver customer service that delights and positively differentiates the United Imaging Healthcare experience for our customers. The successful candidate will have many years of experience in Healthcare IT or Medical Imaging Systems support, service, and repair. He / she will also help lead the tactical buildup of multi-modality workstations and server experience in the customer service organization as we go through a period of fast growth. The Region Support Engineer must demonstrate the ability to live and work in fast paced environment with a group of colleagues striving to build a successful and collaborative team to support healthcare customers across the country. The position will report to the head of TS.
Duties &amp; Responsibilities<ul><li>
Acting as Regional Support Specialist for HSW (Healthcare Software) systems in the USA: providing rapid technical support to Customer Service Engineers and Customers, both remote and on-site as needed.</li><li>
Responsible for technical knowledge transfers to field-based Customer Service Engineers to drive world class first-time-fix rates.</li><li>
Responsible for developing and delivering technical service training courses at our Training Center in Houston, Texas.</li><li>
Providing technical support as required to the Field Service Teams in order to drive world class customer satisfaction.</li><li>
Responsible for triaging, coordinating, managing, and closing customer escalations; working closely with the Field Service and BU teams.</li><li>
Acting as a technical interface between HSW Business Unit and US Field Service organization for HSW modality.</li><li>
Tracking, monitoring, and communicating top reliability and serviceability issues as reported by the field.</li><li>
Providing guidance and input to Field Service team relative to siting, installations, tooling, test equipment and other areas required to provide high levels of customer service.</li></ul>
Requirements: 
Education<ul><li>
Associate&rsquo;s Degree or bachelor&rsquo;s degree in IT, Computer Science, Radiologic Technology, Health Information Management, or related field.</li></ul>
Experience<ul><li>
Minimum 3-5 years&rsquo; experience in healthcare IT, or medical imaging systems support (e.g., PACS, RIS, or DICOM-based software).</li><li>
Deep understanding of installing, configuring, upgrading, and troubleshooting medical imaging software, workstations, and servers.</li><li>
Hands-on experience setting up and managing remote server capabilities for diagnostics and support (e.g. VPNs, remote desktop/tools, secure remote access, and monitoring software.</li><li>
Field service / technical support experience in high tech medical imaging</li><li>
Working knowledge of DICOM standards, HL7 integration, radiology worklows, and image data transfer between modalities (CT, MRI, X-ray, etc.) and systems.</li><li>
Team player, enjoys working with people and committed to providing excellent customer satisfaction</li><li>
Totally Customer focused with a passion for solving customer problems</li><li>
Ability to travel extensively throughout the US (75%) and international</li></ul> 
Working Conditions:
Magnetic Environment Exposure:
This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields.
Risk to Ferrous Metals in the Body:
Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work.
Diversity, Equity, and Inclusion
United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role.</div>

Regional Support Engineer

<div>Job ID R-541642 Date posted 07 April 2026
<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Field Service Engineer 
 
The Field Service Engineer for BD Pyxis Dispensing Devices is accountable for independently providing efficient and effective field service support to all BD dispensing customers within a given territory in a timely manner, including, but not limited to service and repair, preventative maintenance, calibration, installations, and limited cross-functional support for Sales and Implementation teams.<h1 class="jobSectionHeader">
Job Description</h1>
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you&rsquo;ll be supported to learn, grow and become your best self. Become a maker of possible with us.
The BD family is seeking responsible and committed people to join our team of professional Field Service Engineers for the support of the BD Medication Management solutions (MMS) automated dispensing segment. The BD Pyxis brand combines proven technology with actionable intelligence to prevent medication errors, help free up clinician time to focus on patient care, increase the predictability of medication availability and reduce inefficiencies in the medication use process. At almost every point in the medication use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis medication management system. Learn more at: 
https://www.bd.com/en-us/offerings/capabilities/medication-and-supply-management/medication-and-supply-management-technologies 
Our goal is to deliver an excellent service experience so interpersonal, written, and verbal communication skills are a must. Additionally, the Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customer and business needs from end to end. 
With more than a century of experience and our global reach, BD leads in patient and healthcare worker safety and the technologies that enable medical research and clinical laboratories. 
Position Overview
This is a remote field-based position requiring daily travel to customer locations within an assigned territory. The ideal candidate will provide technical support for BD Pyxis automated dispensing systems in healthcare facilities, maintaining and servicing both hardware and software components.
Location Requirements<ul><li>
Candidates should reside within a 30-mile radius of the position's base location - Denver, CO</li><li>
Company vehicle provided</li><li>
5% overnight travel may be required</li></ul>
Core Responsibilities<ul><li>
Provide on-site and remote technical support for BD Pyxis automated dispensing systems</li><li>
Diagnose, service, and resolve hardware and software issues</li><li>
Implement preventive maintenance programs</li><li>
Perform installations, repairs, calibrations, and provide sales support</li><li>
Maintain accurate documentation of service activities and inventory</li><li>
Participate in ongoing training and professional development</li><li>
Manage company assets (vehicle, tools, inventory) responsibly</li></ul>
Required Qualifications<ul><li>
24x7 on-call experience in a customer-facing/field service environment</li><li>
Experience with computer electronics, Windows OS, and networking</li><li>
CompTIA A+ Certification</li><li>
Medical device or electromechanical device service/repair experience</li><li>
Customer Support Certification</li><li>
Valid driver's license meeting BD's auto safety standards</li></ul>
Preferred Qualifications:<ul><li>
Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experience</li><li>
Experience as a hospital pharmacy technician or in a hospital Bio-Med environment</li><li>
Prior customer support center experience or training</li><li>
Military Bio-Med experience</li><li>
Automated Teller Machine (ATM) service experience</li><li>
Ability to work independently with minimal supervision</li><li>
Strong mechanical, computer, verbal, written, and time management skills</li></ul>
Physical Requirements<ul><li>
Ability to lift 70 lb. objects from floor to chest level</li><li>
Proficiency with powered tools (drills, screwdrivers) and manual tools</li><li>
Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts</li><li>
Capability to push and pull heavy objects on casters</li><li>
Perform fine motor tasks while reaching for extended periods</li><li>
Carry a 40 lb. pack on back or shoulder for up to 1 hour</li><li>
Drive for up to 6 hours, including in adverse weather conditions</li><li>
Climb portable ladders and step stools</li><li>
Pass respirator fit test and medical evaluation (may be required for certain service tasks)</li></ul>
This position requires a blend of technical expertise, customer service skills, and physical capabilities to effectively support healthcare facilities with their BD Pyxis automated dispensing systems.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company&rsquo;s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD&rsquo;s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It&rsquo;s also a place where we help each other be great, we do what&rsquo;s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you&rsquo;ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
#earlycareer
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
USA CA - San Diego Bldg A&amp;B<h1 class="jobSectionHeader">
Additional Locations</h1>
USA CO &ndash; Golden, USA CO - Lakewood<h1 class="jobSectionHeader">
Work Shift</h1>
At BD, we are strongly committed to investing in our associates&mdash;their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates&rsquo; progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$23.80 - $36.80 USD Hourly</div></div>

Field Service Engineer (Denver, Colorado)

<div>Job ID R-543108 Date posted 10 April 2026
<div><h1 class="jobSectionHeader">Job Description Summary</h1>
Field Service Engineer 
 
The Field Service Engineer for BD Pyxis Dispensing Devices is accountable for independently providing efficient and effective field service support to all BD dispensing customers within a given territory in a timely manner, including, but not limited to service and repair, preventative maintenance, calibration, installations, and limited cross-functional support for Sales and Implementation teams.<h1 class="jobSectionHeader">
Job Description</h1>
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you&rsquo;ll be supported to learn, grow and become your best self. Become a maker of possible with us.
The BD family is seeking responsible and committed people to join our team of professional Field Service Engineers for the support of the BD Medication Management solutions (MMS) automated dispensing segment. The BD Pyxis brand combines proven technology with actionable intelligence to prevent medication errors, help free up clinician time to focus on patient care, increase the predictability of medication availability and reduce inefficiencies in the medication use process. At almost every point in the medication use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis medication management system. Learn more at: 
https://www.bd.com/en-us/offerings/capabilities/medication-and-supply-management/medication-and-supply-management-technologies 
Our goal is to deliver an excellent service experience so interpersonal, written, and verbal communication skills are a must. Additionally, the Field Service Engineer is responsible for collaborating with cross-functional teams within our Global Customer Support organization to understand and be sensitive to our customer and business needs from end to end. 
With more than a century of experience and our global reach, BD leads in patient and healthcare worker safety and the technologies that enable medical research and clinical laboratories. 
Position Overview
This is a remote field-based position requiring daily travel to customer locations within an assigned territory. The ideal candidate will provide technical support for BD Pyxis automated dispensing systems in healthcare facilities, maintaining and servicing both hardware and software components.
Location Requirements<ul><li>
Candidates should reside within a 30-mile radius of the position's base location - Kansas City, KS/MO</li><li>
Company vehicle provided</li><li>
5% overnight travel may be required</li></ul>
Core Responsibilities<ul><li>
Provide on-site and remote technical support for BD Pyxis automated dispensing systems</li><li>
Diagnose, service, and resolve hardware and software issues</li><li>
Implement preventive maintenance programs</li><li>
Perform installations, repairs, calibrations, and provide sales support</li><li>
Maintain accurate documentation of service activities and inventory</li><li>
Participate in ongoing training and professional development</li><li>
Manage company assets (vehicle, tools, inventory) responsibly</li></ul>
Required Qualifications<ul><li>
24x7 on-call experience in a customer-facing/field service environment</li><li>
Experience with computer electronics, Windows OS, and networking</li><li>
CompTIA A+ Certification</li><li>
Medical device or electromechanical device service/repair experience</li><li>
Customer Support Certification</li><li>
Valid driver's license meeting BD's auto safety standards</li></ul>
Preferred Qualifications:<ul><li>
Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experience</li><li>
Experience as a hospital pharmacy technician or in a hospital Bio-Med environment</li><li>
Prior customer support center experience or training</li><li>
Military Bio-Med experience</li><li>
Automated Teller Machine (ATM) service experience</li><li>
Ability to work independently with minimal supervision</li><li>
Strong mechanical, computer, verbal, written, and time management skills</li></ul>
Physical Requirements<ul><li>
Ability to lift 70 lb. objects from floor to chest level</li><li>
Proficiency with powered tools (drills, screwdrivers) and manual tools</li><li>
Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts</li><li>
Capability to push and pull heavy objects on casters</li><li>
Perform fine motor tasks while reaching for extended periods</li><li>
Carry a 40 lb. pack on back or shoulder for up to 1 hour</li><li>
Drive for up to 6 hours, including in adverse weather conditions</li><li>
Climb portable ladders and step stools</li><li>
Pass respirator fit test and medical evaluation (may be required for certain service tasks)</li></ul>
This position requires a blend of technical expertise, customer service skills, and physical capabilities to effectively support healthcare facilities with their BD Pyxis automated dispensing systems.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company&rsquo;s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD&rsquo;s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It&rsquo;s also a place where we help each other be great, we do what&rsquo;s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you&rsquo;ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
#earlycareer
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
USA CA - San Diego Bldg A&amp;B<h1 class="jobSectionHeader">
Additional Locations</h1><h1 class="jobSectionHeader">
Work Shift</h1>
At BD, we are strongly committed to investing in our associates&mdash;their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates&rsquo; progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$23.80 - $36.80</div></div>

Field Service Engineer (Kansas City)

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