field support engineer

Thales

<div>Location: Abu Dhabi, United Arab Emirates<p></p>
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.<p></p>
Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi&rsquo;s airport.<p></p><p><b>
Job Profile:</b></p><ul><li>
As a Field Support Engineer specializing in Radar Systems, you will provide technical support, maintenance, and operational assistance for radar equipment deployed in various locations (Naval and Land Systems). Your role will involve working closely with our clients and internal teams to ensure optimal system performance, troubleshoot issues, and offer on-site support. You will act as the primary technical contact for the customer and will play a key role in ensuring the reliability and availability of Thales radar systems.</li></ul><p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Provide field support for installation, configuration, and maintenance of radar systems.</li><li>
Diagnose, troubleshoot, and resolve technical issues on-site and remotely.</li><li>
Perform routine inspections, preventive maintenance, and system updates.</li><li>
Manage system configurations, including version control, documentation, and change tracking to ensure consistency and compliance with client requirements.</li><li>
Offer training and guidance to end-users and maintenance personnel on radar systems operation and best practices.</li><li>
Work with cross-functional teams (engineering, project management) to escalate and resolve complex issues.</li><li>
Support supply chain and logistics tasks, such as tracking spare parts, ensuring timely delivery, and managing the logistics for field maintenance activities.</li><li>
Prepare detailed reports on support activities, system performance, and customer feedback.</li><li>
Ensure compliance with safety regulations and company policies while working in the field.</li><li>
Maintain up-to-date knowledge of the latest radar technologies and Thales product offerings.</li></ul><p></p><p><b>
Required Skills &amp; Qualifications</b>:</p><ul><li>
Bachelor&rsquo;s degree in engineering, Electronics, or a related technical field.</li><li>
Proven experience with radar systems (installation, configuration, troubleshooting).</li><li>
Strong technical knowledge of radar hardware and software, including signal processing and calibration.</li><li>
Ability to read and interpret technical diagrams, schematics, and manuals.</li><li>
Proficient in the use of diagnostic tools and test equipment.</li><li>
Experience with RF systems, antennas, and electronic warfare systems is a plus.</li><li>
Excellent communication and customer service skills.</li><li>
Fluent in English is mandatory. French, Dutch and Arabic are a plus.</li><li>
Ability to obtain Security clearance to access military sites.</li><li>
Willingness to travel extensively (domestic and international), to work on-call and shifts, in various field environments and conditions.</li><li>
Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.</li></ul><p></p><p>
#LI-MM1</p><p></p>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

Field Support Engineer – Radar Systems

VAS Technologies llc

<p><b>Job Description</b></p><p>We are looking for a skilled and customer-focused <b>Field IT Support Engineer</b> to join our team in Dubai. The successful candidate will provide <b>onsite technical support</b> to clients, ensuring timely resolution of IT issues and smooth functioning of their IT infrastructure.</p><p><b>Key Responsibilities</b></p><ul><li>Provide onsite IT support for desktops, laptops, printers, and network devices.</li><li>Troubleshoot and resolve hardware, software, and networking issues.</li><li>Install, configure, and maintain operating systems (Windows )and applications (Microsoft 365, email).</li><li>Support network-related issues including LAN/WAN, Wi-Fi, VPN, IP PBX and firewall troubleshooting.</li><li>Manage service requests, incidents, and update clients on progress.</li><li>Perform preventive maintenance, system upgrades, and patch management.</li><li>Document IT support activities and maintain accurate service records.</li><li>Coordinate with vendors and internal teams for escalated issues.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree/Diploma in IT, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably with a system integrator or IT service provider).</li><li>Strong knowledge of desktop hardware, Windows OS, Microsoft 365, and basic server administration.</li><li>Hands-on experience with switches, routers, access points, and firewalls.</li><li>Familiarity with IT ticketing systems and remote support tools.</li><li>Valid UAE Driving License preferred (for client visits).</li><li>Strong communication and customer service skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>Describe a challenging IT issue you resolved on-site for a client</li></ul><p>License/Certification:</p><ul><li>CCNA certification (Required)</li></ul>

Field IT Support Engineer

Sterling Engineering

<div>
 <p>
  Join a trusted leader in the power industry with over a century of innovation and excellence. This highly respected manufacturing company is bringing on a Senior Engineer to join its growing team. Known for phenomenal benefits, exceptional work-life balance, flexible remote work, and strong career growth opportunities, this is an ideal role for a talented engineer looking to make a real impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a hybrid technical and customer-facing position, blending engineering design, field support, and SEL programming. The ideal candidate will be confident working independently and collaboratively across multiple projects and departments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
 </p>
 <p>
  💰
  <strong>
   $150,000 &ndash; $155,000 base salary
  </strong>
 </p>
 <p>
  🎯
  <strong>
   +10% annual bonus
  </strong>
 </p>
 <p>
  🏡
  <strong>
   Fully remote
  </strong>
  (occasional travel as required)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Automation &amp; Source Transfer:
   </strong>
   Design, test, and support commissioning for advanced distribution automation and source transfer applications for utility and commercial/industrial clients.
  </li>
  <li>
   <strong>
    Proposal Development:
   </strong>
   Contribute to project proposals with detailed cost estimates and technical insights to support a successful bidding process.
  </li>
  <li>
   <strong>
    Field &amp; Commissioning Support:
   </strong>
   Collaborate with Field Service teams during commissioning and provide post-deployment support to ensure optimal system performance.
  </li>
  <li>
   <strong>
    Standards &amp; Protocols:
   </strong>
   Ensure adherence to relevant industry standards and communication protocols for all protection and control initiatives.
  </li>
  <li>
   <strong>
    Training &amp; Enablement:
   </strong>
   Develop and deliver technical training for both internal teams and external customers to enhance product and system understanding.
  </li>
  <li>
   <strong>
    Technology Watch:
   </strong>
   Stay up to date on the latest tools, products, and methodologies in the power systems space and apply them effectively to projects.
  </li>
  <li>
   <strong>
    Mentorship:
   </strong>
   Act as a technical mentor to junior engineers, providing guidance, feedback, and opportunities for growth through collaboration and regular engagement.
  </li>
  <li>
   <strong>
    Process Improvement:
   </strong>
   Enhance Standard Work Practices to streamline design and execution, simplify workflows, and improve efficiency across teams.
  </li>
  <li>
   <strong>
    Safety Leadership:
   </strong>
   Model and promote safe work practices, ensuring compliance with company and industry safety standards.
  </li>
  <li>
   <strong>
    Cross-Functional Collaboration:
   </strong>
   Work closely with sales, engineering, product development, operations, and safety teams to align initiatives and support organizational goals.
  </li>
  <li>
   <strong>
    Communication &amp; Reporting:
   </strong>
   Provide regular project updates to leadership and stakeholders using clear, effective communication methods.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelors in Engineering a must, Masters preferred
  </li>
  <li>
   Experience in programming SEL relays
  </li>
  <li>
   Experience in protection/automation
  </li>
  <li>
   Experience with SCADA
  </li>
  <li>
   10 years of relevant work experience
  </li>
 </ul>
</div>


Senior Electrical Engineer

Abbott

<div><p><b>Field Service Engineer - Istanbul / Izmir</b></p><p></p><p><b>
About Abbott</b></p><p></p><p>
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.</p><p></p><p><b>
The Opportunity</b></p><p></p><p>
This position works at Istanbul or Izmir in the Abbott Molecular Division that we&rsquo;re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott&rsquo;s diagnostics instruments, providing lab results for millions of people. Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.</p><p></p><p><b>
What You&rsquo;ll Do</b></p><p></p><ul><li><ul><li>Performing preventative maintenance interventions (Hardware and Software upgrades and repair interventions on molecular instrumentation)</li></ul></li><li>
. Installation and implementation of new systems in current and new customers sites.</li><li><ul><li>Troubleshoot Application and Instrumentation by telephone and on site, complaint logging and tracking in Call Management Systems.</li><li>Providing on-site customer support for software and hardware upgrade training.</li><li>Close cooperation with Application Support Specialists and the Commercial team to provide excellent customer service and support business growth.</li><li>Actively participating in Abbott Molecular conference calls, service summits, expert meetings and workshops.</li><li>Providing primary service and support to the defined territory.</li><li>Providing back-up service support outside of assigned territory as needed.</li><li>Maintaining and managing own tools and accessories needed to perform repairs and preventative maintenance. Including timely validations of tools according to defined procedures.</li><li>Maintaining and managing own Spare Parts Field Service inventory kits according to defined procedures.</li><li> Reporting to Service Management, including spare part usage report.</li><li>Represent Abbott in a professional manner.</li><li> Inform Service Management about prep happened in use of Abbott products.</li></ul></li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
University degree in relevant discipline is a plus.</li><li>
Good knowledge of English (listening and writing).</li><li>
1-5 years of related work experience or equivalent combination of education and work experience.</li><li>
Strong problem-solving skills,</li><li>
Excellent customer service and communication skills.</li><li>
Willingness to travel in the assigned area.</li></ul><p></p><p><b>
Apply Now</b></p><p></p><p>
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.</p></div><p></p>

Field Service Engineer - Istanbul / Izmir

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b></h2><p>
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.</p><p>
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
</p><p>Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><div><b><br>
</b></div><div><b>ABOUT THE ROLE &amp; TEAM</b></div><div></div><div><br>
As a Field Operations Engineer, you will play a key role in supporting SITA&rsquo;s competitive edge and business growth by delivering high-quality technical field services support for our customers at airports and on-site locations. You will be responsible for executing all scheduling all field services dispatch and management activities in line with SITA&rsquo;s standards and procedures, ensuring exceptional customer satisfaction through top-tier maintenance and on-site support. Additionally, you will coordinate field engineer assignments, ensuring the right resources are deployed to the right tasks at the right time.</div><div></div><div><br>
 <b>WHAT YOU&rsquo;LL DO</b></div><div><br>
</div><ul><li>Allocate field resources, such as vehicles, tools, and equipment, ensuring that engineers are properly equipped for their assignments.</li><li>
Manage and optimize daily schedules for field engineers to ensure efficient resource utilization and timely job completion.</li><li>
Track the location and status of field engineers in real time to ensure job progress and address any delays or issues.</li><li>
Use dispatch software to optimize routes, minimizing travel time and fuel costs while improving service efficiency.</li><li>
Act as the central communication point between customers, field engineers, and internal teams, providing clear and timely updates, including service schedules.</li><li>
Prioritize service requests based on urgency, customer impact, and engineers' availability, ensuring that high-priority jobs are handled promptly.</li><li>
Handle unexpected issues, such as delays, customer cancellations, or equipment shortages, by making real-time adjustments to the schedule.</li><li>
Ensure that all service activities are accurately documented in the field service management system for tracking and reporting purposes.</li><li>
Monitor performance metrics, such as response time, job completion rate, and first-time fix rate, to ensure service quality.</li><li>
Strictly adhere to standard protocols and applicable rules and regulations.</li><li>
Provide administrative support to engineers by ensuring they have accurate schedules, job details, and required materials.</li><li>
Maintain accurate records of job assignments, schedule changes, and service outcomes for reporting and analysis purposes.</li></ul>
Qualifications:
<div><b>
ABOUT YOUR SKILLS</b></div><div><br>
</div><ul><li>Bachelor&rsquo;s degree in Computer Science, Electronic Engineering, or an equivalent recognized IT qualification.</li><li>
Minimum 2 years' experience in onsite IT support, including incident support for items such as PCs, printers, and LAN/WAN equipment.</li><li>
Proven ability to deliver IT services to external customers in line with Service Level Agreements (SLAs).</li><li>
Proficiency in Field Service Management and Customer Relationship Management (CRM) tools.</li><li>
Strong data analysis skills to support technical decisions and reporting.</li><li>
Demonstrated strengths in time management, problem-solving, communication, and collaboration.</li><li>
Working knowledge of compliance, risk management, conflict resolution, and stakeholder engagement in IT service environments.</li></ul><div><b><br>
NICE-TO-HAVE</b></div><div><br>
</div><ul><li>Experience in the Airport or Airline industry.</li></ul><div></div><div><b><br>
WHAT WE OFFER</b></div><div></div><div><br>
We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week: </b>Work from home up to 2 days/week (depending on your team&rsquo;s needs)</div><div></div><ul><li><br>
 <b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
<b>Employee Wellbeing:</b> We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health &ndash; a personalized platform that supports a range of wellbeing needs.</div><div><br>
</div><div><b>Professional Development</b>: Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><p><b><br>
</b><b> </b><b>Competitive Benefits</b>: Competitive benefits that make sense with both your local market and employment status.</p><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div>

Engineer Field Ops

Boston Dynamics

<div><div>Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics.</div><div></div><div>
As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our North American customers. Every day, you will work to support our advanced Warehouse Robotics in the field at customer worksites to deliver end-to-end customer-driven solutions. To thrive in this role, you must have exceptional technical capabilities, deep empathy for our customers, and familiarity with field service roles. You must be independent, decisive, and maintain a high attention to detail. Our ideal candidate must have a high threshold for travel, and the knowledge, experience, and willingness to help us formalize and build a strong foundation of field service for which we can expand upon.</div><div></div><div>
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics.</div><div>
Day-to-Day Activities</div><ul><li><div>
Perform emergency repairs, installations, site integrations, routine maintenance, and general technical service and support for our western regional customers.</div></li><li><div>
Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues quickly and efficiently.</div></li><li><div>
Ensure world-class support outcomes - Customer Satisfaction (CSAT), issue resolution time, and first-time-fix metrics.</div></li><li><div>
Document and complete service administration activities promptly in our CRM.</div></li></ul><div>
Desired Skills</div><ul><li><div>
Prior experience in a role delivering high quality, highly reliable, and highly responsive field service.</div></li><li><div>
Support experience with highly specialized and complex platform technology.</div></li><li><div>
Customer management and communication skills with demonstrated experience in a customer support environment.</div></li><li><div>
Track record of achieving successful support outcomes tracking metrics such as issue resolution time, response time, and customer satisfaction.</div></li></ul><div></div><div>
Field technicians with experience in other industries are encouraged to apply.</div><div>
Travel</div><div>
Ability to travel up to 80% of the time, predominantly in California and Arizona.</div><div></div><div>
If you are a Colorado or California resident and this role is located in, or would be performed remotely from, Colorado or California, you may be eligible to receive additional information about the compensation and benefits for this role upon request. You may contact tahelp@bostondynamics.com for assistance.</div><div></div><div>
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.</div></div>

Senior Field Service Engineer

Baker Hughes

<div><p><b>Lead Technical Support Engineer</b><b>
</b></p><p><b>Are you looking for a new direction within the Oilfield Equipment?</b></p><p><b>
Would you like to be involved in designing innovative products?</b></p><p></p><p><b>
Join our Oilfield Equipment Team</b></p><p>
As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance, commissioning, and de-commissioning. Innovating in the energy industry, surface pressure control capabilities are industry-leading.</p><p></p><p><b>
Partner with the best</b><br>
As a Lead Technical Support Engineer, you will work seamlessly together with the Service Delivery Coordinators and other resources across organizational boundaries to ensure all aspects and constraints of the application are understood and have been considered</p><p><b>
You will be responsible for:</b></p><ul><li>
Leading &amp; developing design concepts based on user needs</li><li>
Evaluating system and component performance and reporting results</li><li>
Defining allocation to subsystems based on refinement of the design concept with SME in subsystems.</li><li>
Developing new solutions under guidance and/or in a team setting or based upon precedents in the organizations.</li><li>
Delivering products as part of a team. Working on cross functional teams.</li><li>
Leading analytical and design activities using proven technologies and vested approaches and methods.</li><li>
Writing and reviewing procedures (New installation, maintenance &amp; troubleshooting), doing calculations, drawings, tilts studies and RCA's.</li><li>
Creating new installation procedures.</li></ul><p></p><p><b>
Fuel your passion</b></p><p><b>
To be successful in this role you will:</b></p><ul><li>
Have a Bachelor's degree of mechanical engineering or equivalent</li><li>
Have at least 7+ years experience in troubleshooting and field technical support, preparing installation procedure, modifying and repairing API6A equipment.</li><li>
Have at least 3+ years experience as Lead Technical Support Engineer</li><li>
Have experience in surface Wellhead and Christmas tree.
</li><li>Have a understanding of the client&rsquo;s technical specifications/drawings for the manufacture and servicing of Wellhead&rsquo;s/Xmas trees and associated valves &amp; equipment</li><li>
Must be familiar with tilt studies, FEA, RCA, CFD.
</li><li>Demonstrate proven experience in mechanical engineering for Pressure Control equipment.</li><li>
Be capable to propose equipment designs that suit customer requirements for surface equipment.</li><li>
Demonstrate experience in working in projects with global teams</li><li>
Be able to show excellent problem-solving, process improvement and analytical skills</li><li>
Be a motivated self-starter that promotes teamwork and collaboration in a cross-functional environment</li></ul><p></p><p><b>
Work in a way that works for you</b></p><p>
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br>
<ul><li>
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li></ul><p><b><br>
Working with us</b></p><p>
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><p><b><br>
Working for you</b></p><p>
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><ul><li>
Contemporary work-life balance policies and wellbeing activities</li><li>
Comprehensive private medical care options</li><li>
Safety net of life insurance and disability programs</li><li>
Tailored financial programs</li><li>
Additional elected or voluntary benefits</li></ul><p></p><b>
About Us:</b><div>
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward &ndash; making it safer, cleaner and more efficient for people and the planet.</div><br>
<b>
Join Us:</b><div>
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let&rsquo;s come together and take energy forward.<br>
<br>
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</div></div>

Lead Technical Support Engineer - Surface Pressure Control

Search 10000+ Field support engineer jobs near you this September. New roles added regularly across leading industries. Apply today.