field support specialist

Vertiv

<div>The Precision Cooling System Specialist is the highest grade of Field Support Engineer. Field Support Engineers are product experts that provide input into technical training, technical documentation and manuals, They help customers resolve precision cooling problems that no one else can solve as a resource of escalation. They are instrumental in managing the Field Trial process for introducing new products to the field. They perform factory Start Up of XD and potentially other product lines that are more highly technical than typical Liebert models. The Precision Cooling System Specialist must be able solve problems with minimal technical support as they are considered the product expert.
RESPONSIBILITIES
<ul><li>Supervise Field Trials &ndash; schedule travel dates with customers, coordinate on-site training with local support staff, resolve one-of-a-kind technical issues
</li><li>Resolve customer problems where Liebert equipment is not meeting expectations &ndash; these problems may be application-related where the equipment is being asked to do something it wasn&rsquo;t designed for and other technicians have failed to resolve the issue. Maintain positive relationships sales and customers by maintaining customer satisfaction with Liebert products
</li><li>Coordinate, supervise and perform factory Start Up of key products
</li><li>Participate on New Product Development (NPDP) teams:
<ul><li>Provide serviceability feedback to engineering during the design process
</li><li>Review and contribute to technical training material
</li><li>Review and contribute to technical manuals
</li></ul></li><li>Provide feedback to the factory for potential product quality and reliability issues
</li><li>Informally train local support staff (including customer maintenance personnel, 3 rd party contractors, or Liebert associates) on how to maintain equipment after issues have been resolved
</li>Provide telephone Diagnostic Engineering support during peak call periods when other Diagnostic Engineering resources are not available. 
<li>
</li></ul>QUALIFICATIONS
<ul><li>High School Diploma or GED
</li><li>5 years experience with Liebert Precision Cooling Equipment plus 4-yr degree in HVAC Engineering or 10 years&rsquo; experience as a technician with Liebert Precision Cooling Equipment
</li><li>EPA refrigerant license certification
</li><li>Completion of all available Product Training Classes, especially iCOM, and new products
</li><li>Excellent customer service, communication and diplomacy skills
</li><li>Highly Proficient with electrical / electronic test equipment
</li><li>Proficient with technical schematics and diagrams
</li><li>&lsquo;Craftsman&rsquo; level brazing skills
</li><li>Ability to perform any repair or modification to Liebert precision cooling equipment
</li><li>Ability to network the controls of major product lines (including DS, XD, CRV) and set up teamwork, lead-lag
</li><li>Experience with CANBus communication
</li><li>Ability to connect Liebert Precision cooling equipment with various building management systems (BMS) and knowledge of common BMS communication protocols
</li><li>Familiarity / sensitivity to the Liebert product sales business model of Liebert / REP / Contractor / End User &ndash; IT Operator
</li>Familiarity with the new DA125 and the principals of pumped refrigerant economization 
<li>
</li></ul>PHYSICAL &amp; ENVIRONMENTAL DEMANDS
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds 
<ul><li>
</li></ul>Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
<ul><li>Extreme cold (below 32*)
</li><li>Extreme heat (above 100*)
</li><li>Noise Level (Medium / High need to shout to be heard)
</li><li>Working around moving machinery (fork-lifts, tractors)
</li><li>Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
</li><li>Work outdoors (no effective protection from weather)
</li></ul>WORKING CONDITIONS:
<ul><li>75% Travel is required.
</li><li>Ability to work unusual hours such as weekend and nights based on customer requirements
</li><li>May have on-call responsibility.
</li><li>Driver&rsquo;s license and passport are required
</li><li>Must be at least 18 years old
</li></ul>The successful candidate will embrace Vertiv&rsquo;s Core Principals &amp; Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity &amp; Inclusion.
OUR STRATEGIC PRIORITIES
<ul><li>Customer Focus
</li><li>Operational Excellence
</li><li>High-Performance Culture
</li><li>Innovation
</li><li>Financial Strength
</li></ul>OUR BEHAVIORS
<ul><li>Own It
</li><li>Act With Urgency
</li><li>Foster a Customer-First Mindset
</li><li>Think Big and Execute
</li><li>Lead by Example
</li><li>Drive Continuous Improvement
</li><li>Learn and Seek Out Development
</li></ul>At Vertiv, we&rsquo;re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company&rsquo;s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. 
<div><div><div><div>#LI-TW1</div></div></div></div></div>

HVAC Field Support Specialist - Phoenix

RealClean Aviation Services 

Field TechLocation: Sugar Grove, IL Reports To: Director of Operations Job Type: Full-Time Travel Requirement: 50-75%Position OverviewRealClean Franchisor is seeking a highly skilled Field Support Trainer with deep expertise in aviation detailing to lead franchisee training and operational support. This role is critical in ensuring new and existing franchisees execute RealClean&rsquo;s proven systems with precision. The Field Support Trainer will play a hands-on role in franchise launches, traveling to new locations to guide teams through their first jobs, reinforcing best practices, and providing in-depth coaching to ensure quality and efficiency.Beyond new franchisee onboarding, the Field Support Trainer will also conduct HQ-based training sessions, field support calls, detailing support for franchisees on larger jobs, return visits for remedial training or complex job assistance, support the fulfillment team with loading vans and . As a subject matter expert, this individual will refine training programs, uphold standard operating procedures (SOPs), and support franchisees in maintaining the highest service standards.Key ResponsibilitiesFranchise Launch &amp; Onboarding<ul><li>Travel to new franchise locations to oversee and lead hands-on training during their first jobs.</li><li>Ensure franchisees and their teams master RealClean&rsquo;s SOPs, tools, and service techniques with precision.</li><li>Provide expert demonstrations and real-time coaching to establish high operational standards from day one.</li></ul>Ongoing Franchisee Training &amp; Support<ul><li>Provide ongoing phone support to franchisees, answering technical and service-related questions to help troubleshoot issues in real time.</li><li>Conduct advanced field training visits, returning to franchise locations for complex jobs or remedial training to ensure consistent execution of RealClean&rsquo;s standards.</li><li>Identify operational inefficiencies and provide targeted solutions to help franchisees optimize workflows and improve service delivery.</li></ul>Collaboration &amp; Program Development<ul><li>Work closely with the Franchise Business Consultant (FBC), Onboarding Specialist, and leadership team to enhance training effectiveness.</li><li>Continuously document franchisee progress and provide insights for refining RealClean&rsquo;s training program.</li><li>Assist in developing and updating training materials based on field experiences and franchisee needs.</li></ul>Other Duties as AssignedQualifications &amp; Skills<ul><li>3+ years of experience in aviation detailing or a related field.</li><li>Strong expertise in operations, field training, and SOP implementation.</li><li>Excellent coaching, communication, and interpersonal skills.</li><li>Ability to travel up to 75% to franchise locations nationwide.</li><li>Adaptability to work in fast-paced environments and problem-solve in real time.</li></ul>Why Join RealClean Franchisor?<ul><li>Directly impact franchisee success by providing hands-on training and expert support.</li><li>Be part of a growing, industry-leading brand committed to operational excellence.</li><li>Competitive salary, benefits, and travel allowances.</li><li>A dynamic, collaborative work environment with opportunities for career growth.</li></ul>Apply Today!If you&rsquo;re an industry expert passionate about training, operations, and helping franchisees succeed, we&rsquo;d love to hear from you!Job Type: Full-timePay: $60,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Relocate:<ul><li>Sugar Grove, IL 60554: Relocate before starting work (Required)</li></ul>Job Type: Full-timePay: $60,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Relocate:<ul><li>Sugar Grove, IL 60554: Relocate before starting work (Required)</li></ul>Work Location: In person

Franchise Field Support Trainer

The Emirates Group

Job Purpose: 
Maintenance & support of end users facing IT infrastructure to provide high uptime of the IT infrastructure. The end users facing IT infrastructure includes Desktops, Printers, Local Area Network, emails and all MS Office software. The field support analysts play a critical role by supporting all end users to ensure continuous and smooth functioning of all these equipments and related software. These IT resources also provide maintenance and support to our PABX systems. These professionals are currently providing support to over 500 desktops, 250 printers and large number of users, using our PABX.
 
The Field support analysts ensure that all users are able to effectively use the IT systems to carry out their business.
 
Key Results Area: 
1.Installing and configuring Windows 2000/XP/2003 desktops, MS Office Applications and other software packages.
 
2.Installs, configures, fine tune and maintains computers, networks, file and print servers, and other devices, adds or upgrades disk drives, Memory, CD ROM units, printers, and related equipment.
 
3.Configure users, emails, Internet, network devices, print servers, shared resources etc.
 
4.Troubleshoot and repair network connectivity, services, software, cabling and performance problems.
 
5.Troubleshoot and repair Time Keeping System software, hardware and connectivity problems
 
6.Provide basic instruction / guidance to staff in proper operations of installed systems to maximize the efficient and effective use of those systems.
 
7.Act both proactively and reactively to define and resolve hardware problems and recognize and implement opportunities for improved hardware services.
 
8.Assure the timely diagnosis and arranging for the repair of all company owned hardware equipment.
 
9.Troubleshoot and assist in the maintenance of PABX system.
 
10.Troubleshoot and assist in the installation and configuration of Cisco switches, routers, firewalls and other network devices.
 
11 Assist with the installation of new and/or upgraded hardware equipment and software.
 
Education Qualification: 
a) Bachelor*s degree in engineering / technology or equivalent qualification in Computer Science. Certification from Microsoft or Cisco. (must have)
 
b) Exposure to PLCs (preferred)
 
Work Experience: 
a) Years of Experience: Minimum 4 years of experience
 
b) Area of Experience: Maintaining network infrastructure, desktops, printers, MS Office products, Windows operating systems, Networking protocols, PABX and all other areas of Field support in a Microsoft / CISCO environment.
 
Skills: 
1.Should have excellent communication skills.
 
2.Strong interpersonal and problem-solving skills.
 
3.The ability to work effectively with staff across levels in a diverse environment.

FIELD SUPPORT ANALYST - STM

Z.M.K. & Co.

<div><div><div><div>Posted date</div> <div>30th December, 2025</div> <div>Last date to apply</div> <div>6th January, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Lahore</div>
</div> 
<div><div>Category</div> <div>Water &amp; Sanitation
</div></div> 
<div><div>Type</div> <div>Contractual</div><div></div>
</div> 
<div><div>Experience</div> <div>4 years</div></div></div></div>
 <div>Required Academic Background:
<ul><li>BSc Civil Engineering with related experience of Water and Sanitation Projects / Diploma of Associate Engineer with a minimum up to 4 years&rsquo; experience in the field of WASH projects</li><li>Diploma of Associate Engineer with up to 6 years&rsquo; experience in WASH, working experience related to working on UN WASH projects.</li></ul> 
Required Technical Expertise:
<ul><li>Demonstrated expertise in the water and sanitation sector, encompassing practical and hands-on experience.</li><li>Extensive experience in conducting assessments, cost analysis, and design in water, sanitation, and hygiene promotion projects, including effective coordination with government and UN field teams.</li><li>Proven expertise in designing and installation of Solar based systems.</li><li>Proficiency in providing technical designs and developing Bills of Quantities (BoQs) for Water, Sanitation, and Hygiene (WASH) projects.</li><li>In-depth knowledge and experience in the target area, backed by relevant skills.</li><li>Strong intercultural communication skills, with an ability to empathize and understand perspectives from diverse cultural backgrounds.</li><li>Fluency in English is essential; proficiency in the local language is highly desirable.</li><li>Mandatory report writing skills, with an emphasis on clarity and conciseness.</li><li>Excellent verbal and written communication abilities in both English and Pashto.</li><li>Competence in using GPS technology for location tracking and coordinate recording.</li><li>Strong computer literacy, encompassing email communication and various office software (MS word, MS Excel, MS PowerPoint) applications relevant to the role.</li></ul></div>

Field Monitor (Support Engineer)

Click Solutions

IT SUPPORTWe are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environmentResponsibilities :Installation, configuration of software and hardware ( L1 &amp; L2)Manage Network service and technology toolsSet up accounts and work station( active directory and PMS)Monitoring performance and maintain systems according to the requirementRequirements :Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA &amp; CCNA) are a plus.Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is preferred.Minimum 2-3 years experience in IT Support Specialist fieldExcellent communication and interpersonal skills.The candidate should have a NOC applicableKnowledge about security /data back-upJob Types: Full-time, PermanentJob Type: Full-timePay: Up to QAR3,000.00 per month

IT SUPPORT

Packers Plus

<div>Primary Role Focus<h1 class="jobSectionHeader">
Deploy and support the PrimeSET Liner Hanger development by overseeing the service and deployment on locations. Field specialist when not working in the field are require working at the shop upon call of supervisor. The role reports to the Liner Hanger Leader and Technical Field Service Leads.</h1> 

Key Tasks and Responsibilities<ul><li>
Gain Liner Hanger knowledge from the senior&rsquo;s mentors and develop skillsets.</li><li>
Attending all internal pre-job meetings (CWOP) to support the development of a world class operations team.</li><li>
Ensure open, daily, and detailed communications throughout the job deployment with office with Field Specialist Trainer and management.</li><li>
Facility service work required when not working in the field.
</li><li>Ensure that job reports are extremely detailed and train local specialist FH2 and FH1, to keep high levels of professionalism.</li><li>
Provide performance feedback to Field Specialist Trainer and management on a regular basis.</li><li>
Liner hanger, MSF and upper completion deployments.</li><li>
Be the subject matter expert in both Liner Hanger and MSF product line, in the field, to provide expertise and advice within the company to improve customer service in the field as well as feedback to improve the requirements in the field.
</li></ul>Position Requirements 
Experience and Skills<ul><li>
Competent for frac jobs in rig-less.
</li><li>Competent in Shifting and milling operations.
</li><li>Competent in running Tandem Polish Mill</li><li>
Competent in running upper completions.</li><li>
Competent in running liner hanger and MSF completions</li><li>
10+ years of experience and/or 50 + job deployment in oil and gas with specific experience in the Liner Hanger and Cemented market.
</li><li>Experience Field service and Customer support in the field and office in Saudi Arabia
</li><li>Travel is required
</li><li>Proficiency with Microsoft Office products including Word, Excel and Outlook</li><li>
Excellent knowledge of the tools and the process of breaking down and re-assembling tools</li><li>
Strong verbal and written communication skills required</li><li>
Ability to communicate to other team members processes and procedures</li><li>
Capable of remaining professional when interacting with both internal and external stakeholders</li><li>
Highly adaptable and responsive to changing business needs</li><li>
Willingness and ability to support the team employees, Technicians and provide assistance when required</li><li>
Ability to work collaboratively with Shop Technicians to ensure work is completed as per Packers Plus QA &amp; QC standards.
</li><li>Preferably a Saudi National
</li></ul>Education and Training<ul><li>
High School Diploma &ndash; Preferred</li><li>
Degree, Diploma or Experience an asset.</li></ul> 
Physical and Safety Requirements
<ul><li>Proficient in First Aid, CPR, H2S, WHIMIS
</li><li>Physically fit
</li><li>Required to split time between field or workshop environment.</li><li>
Advanced H2S Training Certification and HUET if required</li><li>
Safety sensitive subject to pre-employment medical assessment
</li></ul> 
Competencies 
 
Packers Plus Values<ul><li>
Customer Intimacy</li><li>
Operational Excellence</li><li>
Innovation</li></ul> 
Role Competencies<ul><li>
Teamwork</li><li>
Adaptable</li><li>
Coordinating work</li><li>
Initiative</li><li>
Decision Making</li><li>
People/Communication skills</li><li>
Leadership skills</li><li>
Troubleshooting</li></ul> 
Department Competencies<ul><li>
High attention to detail</li><li>
Strong sense of urgency</li><li>
Works well under pressure.</li><li>
Interpersonal skills</li><li>
Strong understanding of anti-bribery laws/FCPA</li><li>
Dealing with ambiguity</li><li>
Process management</li><li>
Time management</li></ul> 

4Jl8OC2ako</div>

Saudi Arabia Liner Hanger Field Specialist 3

Los Alamos County

<div><div><div>CLASSIFICATION: Non-Exempt 
DEPARTMENT/DIVISION: Police 
SUPERVISOR: Management Analyst 
 
Salary ranges are: Records Specialist 1 - $25.05 to $40.79/hr 
Records Specialist 2 - $26.30 to $42.83/hr.
 
Records Specialist 3 - $27.61 to $44.97/hr. 
Position Summary: 
Under general supervision of the Management Analyst, performs a variety of administrative and operational support duties for the Police Department. Maintains confidentiality of all privileged information. 
 
Minimum Qualifications: 
<ul><li>High School Diploma or GED.</li><li>One year administrative or secretarial experience.</li><li>Must possess or have ability to obtain within forty-five days of employment and must maintain a valid New Mexico Notary Public Certificate.</li><li>Must successfully complete a thorough background investigation and fingerprint background check.</li></ul> 

Additional Minimum Qualifications for Records Specialist 2: 
<ul><li>Two additional years of experience in records management.</li></ul> 

Additional Minimum Qualifications for Records Specialist 3: 
<ul><li>Two additional years of experience in records management.</li></ul> 

Preferred Qualifications: 
<ul><li>Valid New Mexico driver&rsquo;s license.</li></ul> 

Preferred Qualifications for Records Specialist 2: 
<ul><li>Associate&rsquo;s degree from an accredited college or university in Library Science, Business Administration, Computer Science or another related field.</li><li>Experience working for municipal government in records and information management and information governance.</li><li>Experience with the New Mexico IPRA, Public Records Act, FOIA and other records or information management regulatory requirements mandated by law.</li><li>Paralegal or other legal certification.</li><li>Project management experience.</li><li>Valid New Mexico driver&rsquo;s license.</li></ul> 

Preferred Qualifications for Records Specialist 3: 
<ul><li>Bachelor&rsquo;s Degree or advanced degree from an accredited college or university in Library Science, Business Administration, Computer Science or another related field.</li><li>ARMA Information Governance Certification.</li><li>ARMA Essentials of Records &amp; Information Management Certificate (RIM).</li><li>Paralegal or other legal certification.</li><li>Project Management Professional (PMP) certification.</li><li>Information Technology Infrastructure Library (ITIL) certification.</li><li>ARMA Professional Leadership certification.</li></ul></div>
Code : 26071-1
Type : INTERNAL &amp; EXTERNAL
Posting Start : 12/18/2025
Posting End : 01/23/2026
Salary: $27.61-$44.97</div></div>

RECORDS SPECIALIST 1, 2 OR 3

Search 10000+ Field support specialist jobs near you this January. New roles added regularly across leading industries. Apply today.