field technical specialist

LG Electronics

<div><div><p>Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, &quot;Jeong-do Management,&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
</p></div><div><b>What we can offer</b><i>:</i></div>
<div><i>A crafted employee experience designed to foster professional growth, a focus on health &amp; well-being and an internal community that will set you up for success</i></div><div><br>
</div><div>We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill&mdash;and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!</div><p><br>
</p><div><b>The Opportunity:</b></div>
<p>This role will be based in <b>Lansing, MI</b> and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS &amp; HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS &amp; LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.</p>
<ul><li>Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.</li>
<li>Manages day to day activities of PRI's customer companies.</li>
<li>Utilizes advanced metrics to analyze, develop and implement process development.</li>
<li>Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.</li>
<li>Responsible for professional technical development of all field technical specialists.</li>
<li>Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.</li>
<li>Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.</li>
<li>Manage information flow and knowledge transfer sessions for PRI's customer companies.</li>
<li>Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.</li>
<li>Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.</li>
<li>Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.</li>
<li>Manages Installation &amp; Service Manual Validation Process&ndash; Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.</li>
<li>Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.</li>
<li>Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.</li>
<li>Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.</li>
<li>Perform EV battery machine set-up with LGEUS PRI &amp; technical team engineers and partners.</li>
<li>Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.</li>
<li>Daily Production Data Analysis and Report Preparation.</li>
<li>Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.</li>
<li>PRIX &amp; PRIX-US, manages the personnel of partner companies and shares equipment status and issues.</li>
<li>Maintain records of all preventive maintenance and troubleshooting tasks.</li>
</ul><p><b>Qualifications:</b></p>
<ul><li>Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.</li>
<li>Bilingual in English and Korean.</li>
<li>Excellent communication skills and interpersonal skills to interact effectively with diverse client
<br>
group.</li>
<li>Ability to troubleshoot in depth service issues via phone and onsite.</li>
<li>Ability to read, analyze and interpret technical business periodicals, professional journals and
<br>
technical procedures.</li>
<li>Ability to write reports and business correspondence.</li>
<li>Ability to read and edit technical drawings/prints.</li>
<li>Ability to effectively present information and respond to questions from management, clients and
 <br>
customers.</li>
<li>Ability to work in a technically dominated environment: engineering, contracting and construction
<br>
trades and able to absorb and commit technical information to knowledge quickly.</li>
<li>Ability to anticipate and solve practical problems and resolve issues.</li>
<li>Self-starter with the ability to work both independently and within a team.</li>
<li>Ability to effectively communicate ideas and properly describe problems and solutions.</li>
<li>Ability to effectively handle multiple tasks.</li>
<li>Well-developed planning, organization, analytical, and decision making skills.</li>
<li>Proficient computer skills, such as Excel and PowerPoint.</li>
<li>Ability to produce clear, timely and concise documentation and have well developed problem
<br>
solving skills.</li></ul><br>
<p></p><p>#LI-DR1</p>
<div><div><div>Recruiting Range</div>
<div>$90,000&mdash;$120,000 USD
</div></div></div><div><p><b>Benefits Offered Full-Time Employees:</b></p>
<ul><li>No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.</li>
<li>Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.</li>
<li>Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.</li>
<li>Performance based Short-Term Incentives (varies by role).</li>
<li>Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.</li>
<li>Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.</li>
<li>Group Rate Life and Disability Insurance.</li>
</ul><p><b>Benefits Offered Temporary/Contractors:</b></p>
<ul><li>Eligible for the relevant benefit programs offered through our partner agencies.</li>
</ul><p>Privacy Notice to California Applicants</p>
<p>Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.</p>
<p>At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.</p>
<p>In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied<i>.</i></p></div></div><p></p>

Field Technical Manager (Bilingual English/Korean) (Lansing, MI)

<div><div><p>Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, &quot;Jeong-do Management,&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.</p><br>
</div><p></p><div><b>What we can offer</b><i>:</i></div>
<div><i>A crafted employee experience designed to foster professional growth, a focus on health &amp; well-being and an internal community that will set you up for success.</i></div><div><br>
</div><div>We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill&mdash;and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!</div><p><br>
</p><div><b>The Opportunity:</b></div>
<p>This role will be based in <b>Matteson, IL</b> and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS &amp; HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS &amp; LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.</p>
<ul><li>Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.</li>
<li>Manages day to day activities of PRI's customer companies.</li>
<li>Utilizes advanced metrics to analyze, develop and implement process development.</li>
<li>Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.</li>
<li>Responsible for professional technical development of all field technical specialists.</li>
<li>Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.</li>
<li>Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.</li>
<li>Manage information flow and knowledge transfer sessions for PRI's customer companies.</li>
<li>Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.</li>
<li>Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.</li>
<li>Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.</li>
<li>Manages Installation &amp; Service Manual Validation Process&ndash; Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.</li>
<li>Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.</li>
<li>Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.</li>
<li>Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.</li>
<li>Perform EV battery machine set-up with LGEUS PRI &amp; technical team engineers and partners.</li>
<li>Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.</li>
<li>Daily Production Data Analysis and Report Preparation.</li>
<li>Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.</li>
<li>PRIX &amp; PRIX-US, manages the personnel of partner companies and shares equipment status and issues.</li>
<li>Maintain records of all preventive maintenance and troubleshooting tasks.</li>
</ul><p><b>Qualifications:</b></p>
<ul><li>Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.</li>
<li>Bilingual in English and Korean.</li>
<li>Excellent communication skills and interpersonal skills to interact effectively with diverse client
<br>
group.</li>
<li>Ability to troubleshoot in depth service issues via phone and onsite.</li>
<li>Ability to read, analyze and interpret technical business periodicals, professional journals and
<br>
technical procedures.</li>
<li>Ability to write reports and business correspondence.</li>
<li>Ability to read and edit technical drawings/prints.</li>
<li>Ability to effectively present information and respond to questions from management, clients and
 <br>
customers.</li>
<li>Ability to work in a technically dominated environment: engineering, contracting and construction
<br>
trades and able to absorb and commit technical information to knowledge quickly.</li>
<li>Ability to anticipate and solve practical problems and resolve issues.</li>
<li>Self-starter with the ability to work both independently and within a team.</li>
<li>Ability to effectively communicate ideas and properly describe problems and solutions.</li>
<li>Ability to effectively handle multiple tasks.</li>
<li>Well-developed planning, organization, analytical, and decision making skills.</li>
<li>Proficient computer skills, such as Excel and PowerPoint.</li>
<li>Ability to produce clear, timely and concise documentation and have well developed problem
<br>
solving skills.</li></ul><br>
<p></p><p>#LI-DR1</p>
<div><div><div>Recruiting Range</div>
<div>$90,000&mdash;$130,000 USD
</div></div></div><div><p><b>Benefits Offered Full-Time Employees:</b></p>
<ul><li>No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.</li>
<li>Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.</li>
<li>Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.</li>
<li>Performance based Short-Term Incentives (varies by role).</li>
<li>Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.</li>
<li>Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.</li>
<li>Group Rate Life and Disability Insurance.</li>
</ul><p><b>Benefits Offered Temporary/Contractors:</b></p>
<ul><li>Eligible for the relevant benefit programs offered through our partner agencies.</li>
</ul><p>Privacy Notice to California Applicants</p>
<p>Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.</p>
<p>At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.</p>
<p>In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied<i>.</i></p></div></div><p></p>

Field Technical Manager (Bilingual English/Korean) (Matteson, IL)

<div><div><p>Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, &quot;Jeong-do Management,&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.</p><br>
</div><p></p><div><b>What we can offer</b><i>:</i></div>
<div><i>A crafted employee experience designed to foster professional growth, a focus on health &amp; well-being and an internal community that will set you up for success</i></div><div><br>
</div><div>We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill&mdash;and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!</div><p><br>
</p><div><b>The Opportunity:</b></div>
<p>This role will be based in <b>Columbus, OH</b> and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS &amp; HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS &amp; LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.</p>
<ul><li>Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.</li>
<li>Manages day to day activities of PRI's customer companies.</li>
<li>Utilizes advanced metrics to analyze, develop and implement process development.</li>
<li>Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.</li>
<li>Responsible for professional technical development of all field technical specialists.</li>
<li>Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.</li>
<li>Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.</li>
<li>Manage information flow and knowledge transfer sessions for PRI's customer companies.</li>
<li>Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.</li>
<li>Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.</li>
<li>Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.</li>
<li>Manages Installation &amp; Service Manual Validation Process&ndash; Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.</li>
<li>Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.</li>
<li>Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.</li>
<li>Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.</li>
<li>Perform EV battery machine set-up with LGEUS PRI &amp; technical team engineers and partners.</li>
<li>Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.</li>
<li>Daily Production Data Analysis and Report Preparation.</li>
<li>Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.</li>
<li>PRIX &amp; PRIX-US, manages the personnel of partner companies and shares equipment status and issues.</li>
<li>Maintain records of all preventive maintenance and troubleshooting tasks.</li>
</ul><p><b>Qualifications:</b></p>
<ul><li>Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.</li>
<li>Bilingual in English and Korean.</li>
<li>Excellent communication skills and interpersonal skills to interact effectively with diverse client
<br>
group.</li>
<li>Ability to troubleshoot in depth service issues via phone and onsite.</li>
<li>Ability to read, analyze and interpret technical business periodicals, professional journals and
<br>
technical procedures.</li>
<li>Ability to write reports and business correspondence.</li>
<li>Ability to read and edit technical drawings/prints.</li>
<li>Ability to effectively present information and respond to questions from management, clients and
 <br>
customers.</li>
<li>Ability to work in a technically dominated environment: engineering, contracting and construction
<br>
trades and able to absorb and commit technical information to knowledge quickly.</li>
<li>Ability to anticipate and solve practical problems and resolve issues.</li>
<li>Self-starter with the ability to work both independently and within a team.</li>
<li>Ability to effectively communicate ideas and properly describe problems and solutions.</li>
<li>Ability to effectively handle multiple tasks.</li>
<li>Well-developed planning, organization, analytical, and decision making skills.</li>
<li>Proficient computer skills, such as Excel and PowerPoint.</li>
<li>Ability to produce clear, timely and concise documentation and have well developed problem
<br>
solving skills.</li></ul><br>
<p></p><p>#LI-DR1</p>
<div><div><div>Recruiting Range</div>
<div>$100,000&mdash;$120,000 USD
</div></div></div><div><p><b>Benefits Offered Full-Time Employees:</b></p>
<ul><li>No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.</li>
<li>Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.</li>
<li>Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.</li>
<li>Performance based Short-Term Incentives (varies by role).</li>
<li>Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.</li>
<li>Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.</li>
<li>Group Rate Life and Disability Insurance.</li>
</ul><p><b>Benefits Offered Temporary/Contractors:</b></p>
<ul><li>Eligible for the relevant benefit programs offered through our partner agencies.</li>
</ul><p>Privacy Notice to California Applicants</p>
<p>Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.</p>
<p>At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.</p>
<p>In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied<i>.</i></p></div></div><p></p>

Field Technical Manager (Bilingual English/Korean) (Columbus, OH)

<div><div><p>Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, &quot;Jeong-do Management,&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
</p></div><p></p><div><b>What we can offer</b><i>:</i></div>
<div><i>A crafted employee experience designed to foster professional growth, a focus on health &amp; well-being and an internal community that will set you up for success.</i></div><div><br>
</div><div>We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill&mdash;and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!</div>
<p></p><div><b>The Opportunity:</b></div>
<p>This role will be based in <b>Queen Creek, AZ</b> and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS &amp; HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS &amp; LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.</p>
<ul><li>Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.</li>
<li>Manages day to day activities of PRI's customer companies.</li>
<li>Utilizes advanced metrics to analyze, develop and implement process development.</li>
<li>Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.</li>
<li>Responsible for professional technical development of all field technical specialists.</li>
<li>Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.</li>
<li>Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.</li>
<li>Manage information flow and knowledge transfer sessions for PRI's customer companies.</li>
<li>Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.</li>
<li>Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.</li>
<li>Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.</li>
<li>Manages Installation &amp; Service Manual Validation Process&ndash; Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.</li>
<li>Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.</li>
<li>Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.</li>
<li>Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.</li>
<li>Perform EV battery machine set-up with LGEUS PRI &amp; technical team engineers and partners.</li>
<li>Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.</li>
<li>Daily Production Data Analysis and Report Preparation.</li>
<li>Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.</li>
<li>PRIX &amp; PRIX-US, manages the personnel of partner companies and shares equipment status and issues.</li>
<li>Maintain records of all preventive maintenance and troubleshooting tasks.</li>
</ul><p><b>Qualifications:</b></p>
<ul><li>Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.</li>
<li>Bilingual in English and Korean.</li>
<li>Excellent communication skills and interpersonal skills to interact effectively with diverse client
<br>
group.</li>
<li>Ability to troubleshoot in depth service issues via phone and onsite.</li>
<li>Ability to read, analyze and interpret technical business periodicals, professional journals and
<br>
technical procedures.</li>
<li>Ability to write reports and business correspondence.</li>
<li>Ability to read and edit technical drawings/prints.</li>
<li>Ability to effectively present information and respond to questions from management, clients and
 <br>
customers.</li>
<li>Ability to work in a technically dominated environment: engineering, contracting and construction
<br>
trades and able to absorb and commit technical information to knowledge quickly.</li>
<li>Ability to anticipate and solve practical problems and resolve issues.</li>
<li>Self-starter with the ability to work both independently and within a team.</li>
<li>Ability to effectively communicate ideas and properly describe problems and solutions.</li>
<li>Ability to effectively handle multiple tasks.</li>
<li>Well-developed planning, organization, analytical, and decision making skills.</li>
<li>Proficient computer skills, such as Excel and PowerPoint.</li>
<li>Ability to produce clear, timely and concise documentation and have well developed problem
<br>
solving skills.</li></ul><br>
<p></p><p>#LI-DR1</p>
<div><div><div>Recruiting Range</div>
<div>$90,000&mdash;$120,000 USD
</div></div></div><div><p><b>Benefits Offered Full-Time Employees:</b></p>
<ul><li>No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.</li>
<li>Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.</li>
<li>Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.</li>
<li>Performance based Short-Term Incentives (varies by role).</li>
<li>Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.</li>
<li>Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.</li>
<li>Group Rate Life and Disability Insurance.</li>
</ul><p><b>Benefits Offered Temporary/Contractors:</b></p>
<ul><li>Eligible for the relevant benefit programs offered through our partner agencies.</li>
</ul><p>Privacy Notice to California Applicants</p>
<p>Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.</p>
<p>At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.</p>
<p>In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied<i>.</i></p></div></div><p></p>

Field Technical Manager (Bilingual English/Korean) (Queen Creek, AZ)

Epiroc Careers

<div></div><div><div><b>Are you the &quot;Technical Field Specialist&quot; that Epiroc Turkiye, Surface Division (SRD) is looking for...?</b></div>
<div>
The successful candidate will be responsible from all technical support activities of the Surface Division (SRD) and the suitable candidate must reside Istanbul, Izmir or Ankara.</div><br>
<div></div>
<div><b>
Duties and Responsibilities</b></div><br>
<div></div>
<div>
<ul><li>Manage to sell exploration machines and their spare parts,</li></ul>
<ul><li>Identify customers and distributors' needs and propose added-value solutions and advise clients to optimize the performance of these tools by selecting and using the most suitable for each type ofterrain and situation,</li></ul>
<ul><li>Promote and advise customers in the selection of different diamond core drilling tools and reverse circulation tools, and perform site tests with customers to demonstrate the quality and value of the products offered,</li></ul>
<ul><li>Manage on-site installation, repair and maintenance,</li></ul>
<ul><li>Diagnose errors or technical problems and propose proper solutions,</li></ul>
<ul><li>Assist warranty claims and resolutions,</li></ul>
<ul><li>Ensure customer satisfaction and after sales follow-ups,</li></ul>
<ul><li>Support the sales team about conducting.</li></ul></div><br>
<div></div>
<div><b>
Knowledge, Skills and Experience Required</b></div><br>
<div></div>
<div>
<ul><li>Bachelor's degree, preferably in the field of mining, geology and civil engineering,</li></ul>
<ul><li>Min. 3 years of experience in core drilling and/or technical support in mining/exploration</li></ul>
<ul><li>Strong knowledge in areas related to mining, exploration or other drilling applications,</li></ul>
<ul><li>Drilling Experience/ knowledge in Reverse Circulation and Diamond Drilling,</li></ul>
<ul><li>Ability to write technical and other reports</li></ul>
<ul><li>Good command of English</li></ul>
<ul><li>Proficient in MS Office applications,</li></ul>
<ul><li>Willing to work flexible hours,</li></ul>
<ul><li>No traveling restrictions (domestic and international),</li></ul>
<ul><li>Must possess a valid Class B driver's license,</li></ul>
<ul><li>For male employees, having completed military service.</li></ul></div><br>
<div></div>
<div><b>
Required Competencies</b></div><br>
<div></div>
<div>
<ul><li>Time management and organization skills,</li></ul>
<ul><li>Communication skills,</li></ul>
<ul><li>Strong analytical thinking skills,</li></ul>
<ul><li>Teamwork skills,</li></ul>
<ul><li>Open to cooperation and continuous development,</li></ul>
<ul><li>Skilled at conducting competitive analysis,</li></ul>
<ul><li>Skilled at conducting marketing research.</li></ul></div><div></div><div><br>
<div><div><div><div><b>It all starts with people.</b> The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.</div>
<div>All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com</div></div></div></div></div></div><div></div>

Technical Field Specialist

Arcare

<div><p><b>Job Title:</b> IT Field Technician<br>
<b>Job Type:</b> Full-time (Monday-Friday, 8:00 AM - 5:00 PM)</p>
<p><b>
Qualifications:</b></p>
<ul><li>
Associate degree in an IT-related field or 2+ years of IT experience with a high school diploma or GED required.</li><li>
Bachelor&rsquo;s degree in an IT-related field preferred. IT experience may substitute for education upon validation.</li><li>
Exposure to application support, IT help desk, desktop support, hardware setup, and/or Microsoft 365.</li><li>
Customer service experience in a previous role.</li><li>
Ambition for professional growth.</li></ul>
<p><b>
Job Summary:</b><br>
<b>Discover a rewarding career at Arcare.</b> We are seeking a skilled and customer-focused IT Field Technician to join our IT team. In this role, you will provide remote technical assistance, troubleshoot hardware and software issues, and ensure efficient resolution of IT requests. Your responsibilities include utilizing remote support tools, setting up devices, and delivering excellent customer service to enhance the end-user experience.</p>
<p>
The ideal candidate will possess strong problem-solving skills, effective communication abilities, and a drive to stay updated on technological advancements. This position offers a unique opportunity to grow professionally while supporting Arcare&rsquo;s mission of providing quality healthcare services.</p>
<p><b>
Key Responsibilities:</b></p>
<ul><li>
Provide excellent customer service by addressing user inquiries and resolving hardware and software issues.</li><li>
Utilize remote support tools to troubleshoot and resolve IT requests efficiently.</li><li>
Prepare and deploy computers, laptops, and mobile devices for end users.</li><li>
Maintain and update technical documentation to support internal IT processes and end-user education.</li><li>
Capture and document issue details and troubleshooting steps within the ticketing system.</li><li>
Support the organization&rsquo;s cloud-based phone systems and telecom equipment.</li><li>
Collaborate with other IT team members to foster a positive and efficient workflow.</li><li>
Stay current with technological developments to improve support capabilities.</li><li>
Assist in the development and implementation of IT training resources for staff.</li><li>
Perform additional duties as assigned.</li></ul>
<p><b>
Skills &amp; Attributes</b></p>
<ul><li>
Excellent problem-solving and analytical abilities.</li><li>
Strong verbal and written communication skills.</li><li>
High level of organization and attention to detail.</li><li>
Ability to adapt to changing technologies and workflows.</li><li>
Collaborative team player with a focus on customer satisfaction.</li></ul>
<p><b>
Company Paid Benefits:</b></p>
<ul><li>
Health, dental, and vision insurance</li><li>
Paid time off (sick and vacation, up to 96 hours accrued annually)</li><li>
Eight (8) paid holidays</li><li>
One (1) floating holiday</li><li>
One (1) birthday holiday</li><li>
Life insurance</li><li>
Long-term disability</li><li>
Free Arcare clinic benefits for employees with Arcare health insurance</li><li>
Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment)</li><li>
Additional supplemental and family coverage available</li></ul>
<p><b>
Application Assistance:</b><br>
If you need assistance with the application process, please email humanresources@arcare.net.</p>
<p><b>
Equal Opportunity Employer:</b><br>
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.</p>
<p>
#ind3</p></div>

IT Field Technician

HESCO

<div>Description:<p><br>
</p><p>The <b>Product Specialist I</b> &ndash; Smart Components is responsible for increasing sales and market share for Allen-Bradley Industrial Controls (Push-Buttons/Contactors/Relays/Signaling Devices etc.), Sensors, and Safety product lines. This hybrid role blends technical expertise, product planning, and sales support, serving as a critical link between customers, the sales team, and our strategic partner, Rockwell Automation.</p><p>
This is an entry-level product specialist role designed for individuals with a strong technical foundation and the ambition to advance into a senior Automation specialist position. After training, the Product Specialist will be have the following skills:</p><p><b>
Technical Skills:</b></p><ul><li>
Identify and cross existing Industrial Components, including:
<ul><li>Pushbuttons, Selector switches,</li>
<li>Circuit protection (breakers, fuses, disconnects)</li>
<li>Contactors and Starters (IEC and NEMA)</li>
<li>Relays and Terminal Blocks</li>
<li>Sensors and Safety products</li>
</ul></li><li>Evaluate customer requirements and recommend <b>technically correct, application-appropriate solutions</b></li><li>
Read, interpret, and review <b>electrical schematics, one-line diagrams, and panel layouts</b></li></ul><p><b>
Sales Skills:</b></p><ul><li>
Manage sales strategy of the Industrial Component Product lines</li><li>
Create sales initiatives to stimulate sales growth</li><li>
Provide <b>technical support to the sales team</b>, including:
<ul><li>Pre-sales technical consultations</li>
<li>Solution validation</li>
<li>Bill of material (BOM) development</li>
</ul></li><li>Deliver <b>technical presentations, product demonstrations, and training</b> to customers and internal teams</li><li>
Assist in preparing and presenting <b>technical proposals</b> to customers, including solution descriptions and justifications</li><li>
Support customer meetings, site visits, and application reviews as needed</li><li>
Act as a trusted technical resource for Industrial Component-related questions and troubleshooting guidance</li></ul><p>
Collaborate with Rockwell Automation and internal engineering resources when required</p>
Requirements:<p></p><ul><li><b><br>
Technical Expertise</b> &ndash; Ability to grasp complex control and safety concepts and convey them to technical and non-technical audiences.</li><li><b>
Customer Focus</b> &ndash; Builds trust, responds promptly to needs, and seeks feedback for continuous improvement.</li><li><b>
Communication Skills</b> &ndash; Strong verbal, written, and presentation abilities.</li><li><b>
Collaboration &amp; Teamwork</b> &ndash; Works effectively with internal teams and external partners to achieve shared goals.</li><li><b>
Problem Solving</b> &ndash; Uses creativity and data-driven thinking to develop solutions.</li><li><b>
Business Acumen</b> &ndash; Understands market trends, competitive positioning, and profitability drivers.</li></ul><p><br>
</p><p><b>Required Qualifications:</b></p><ul><li><b>
Education:</b> Associate&rsquo;s degree in Industrial/Electrical Engineering or a related technical discipline (required).</li><li><b>
Experience:</b> 1+ years in a technical sales support role preferred; internships or co-op experience in industrial automation encouraged.</li><li><b>
Technical Skills:</b> Understand basic electrical principles</li><li><b>
Licenses:</b> Valid driver&rsquo;s license with acceptable driving record.</li><li><b>
Other:</b> Desire and ability to grow into an advanced product specialist role.</li></ul><p><br>
</p><p><b>Why Join HESCO?</b></p><p>
At HESCO, we partner with industry leaders like Rockwell Automation to deliver innovative solutions that help our customers succeed. You&rsquo;ll join a collaborative, growth-oriented team, receive ongoing technical training, and have the opportunity to build a long-term career in the industrial automation field.</p></div>

Product Specialist I

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