financial aid advisor

American Institute

<div><div><p>American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today's competitive job market.</p></div><p><b>
Summary:</b></p>
<p>
The Student Finance Advisor assists prospective American Institute students in all pre-enrollment aspects of the financial aid process by providing accurate information regarding funding. In addition, the Student Finance Advisor services current and former students by providing superior customer service, Financial Aid processing, and loan counseling. A Student Finance Advisor's breakdown of activities varies depending on the team to which he/she is assigned, the current needs of the department, and the discretion of the Director of Student Finance.</p>
<p><b>
Essential Duties and Responsibilities </b>include the following. Other duties may be assigned:</p>
<ul>
<li>Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, loan management and financial planning; individualizes information to the particular needs and situation of the</li>
<li>Answers questions, inquiries or requests from students, regarding financial aid programs and eligibility as well as Alternative Funding Sources</li>
<li>Able to evaluate and resolve student inquiries, issues, and problems and ensure that the appropriate action is taken to the satisfaction of the student</li>
<li>Maintain telephone coverage during assigned shift and be available to answer inbound calls from students and internal customers</li>
<li>Assist students in all aspects of the financial aid process via telephone or e-mail by delivering accurate, up-to-date information in a calm, polite, professional demeanor</li>
<li>Be able to advise the student on Loan/Grant Eligibility Status and provide guidance/follow up where resolution is needed</li>
<li>Be able to assist the students with completing necessary Financial Aid documents by providing guidance in a calm, professional manner</li>
<li>Be able to provide accurate information regarding student's Financial Aid by referencing to training materials</li>
<li>Act in compliance with Federal and Institutional regulations</li>
<li>Adhere to set schedule</li>
<li>Acquire, enter, edit, and update Student Data in various internal and external systems</li>
<li>Attend required training sessions</li>
<li>Follow all Standard Operating Procedures</li>
<li>Assists the business to maintain higher enrollment conversion rates by providing exceptional customer service to our students</li>
<li>Meet assigned productivity goals</li></ul><br>
<p></p>
<p><b>
Application Deadline: 05/08/2026</b></p><div><p><b>
OUR CORE VALUES</b></p>
<p><b>
Caring</b>
<br>
We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.</p>
<p><b>
Respect</b>
<br>
We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.</p>
<p><b>
Service</b>
<br>
American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.</p>
<p><b>
Integrity</b><br>
We look forward, not backward. No matter where you come from or what obstacles you've faced in the past, we believe your future is yours to create.</p>
<p><b>
Accountability</b>
<br>
When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.</p>
<p><b>
Innovation</b>
<br>
We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.</p></div></div>

Student Finance Representative

Haute Styles Week inc

<p>Designer Academy, powered by Haute Styles Week, is a professional fashion business development program designed to prepare emerging designers for retail, wholesale, and showroom placement. As we expand into a structured educational model, we are seeking a <b>Financial Aid Administrator</b> to support students in accessing funding, payment plans, and financial resources.</p><p><b>Position Overview</b></p><p>The Financial Aid Administrator will be responsible for managing student financial support systems, including payment plans, funding options, and compliance processes. This role is essential in helping students successfully enroll and complete the program.</p><p><b>Key Responsibilities</b></p><ul><li>Guide students through financial aid options, payment plans, and enrollment financing</li><li>Develop and manage internal payment plan structures</li><li>Assist in creating and maintaining financial aid policies and procedures</li><li>Track student payments, balances, and funding status</li><li>Coordinate with admissions and operations teams to ensure smooth onboarding</li><li>Maintain accurate financial records and documentation</li><li>Ensure compliance with any applicable financial or educational regulations</li><li>Provide ongoing support and communication to students regarding their accounts</li></ul><p><b>Qualifications</b></p><ul><li>Experience in financial aid, student finance, accounting, or related field</li><li>Strong organizational and administrative skills</li><li>Experience with payment systems, invoicing, or bookkeeping</li><li>Excellent communication and customer service skills</li><li>Ability to handle sensitive financial information with confidentiality</li><li>Familiarity with QuickBooks, Stripe, or similar platforms (preferred)</li><li>Experience in education programs, training institutions, or startups (a plus)</li></ul><p>Pay: $20,000.00 - $40,000.00 per year</p><p>Willingness to travel:</p><ul><li>25% (Preferred)</li></ul><p>Work Location: Remote</p>

Financial Aid Administrator

Fundis Praedium

<p>Transfer your financial, bank teller or customer service skills to the education industry and work in Financial Aid Laurel.</p><p>What are the main activities of this job? Video chatting with potential students to help them with their financial aid. Applicants will have already met with their local Student Support Rep. You take it a step further to help them navigate financial aid forms and processes, create records for them and bundle their loans and/or grants for them for administration at their location. You will also work with staff at the campus by phone and Google Chat.</p><p>What is the environment like? Nice office, with your own computer, camera and work space.</p><p>Why is it a good job? You help people on the path towards attaining their dream of education ad better work. It's a nice work environment and there isn't any &quot;take home&quot; from work. The schedule includes some later hours, but on those days, you have free time in the morning to take care of personal business. Full benefits,PTO and 401k.</p><p>Good transferable skills: banking, teller, credit union customer service, pay day cash or pay day loan businesses, grocery or retail banking, credit union teller, credit call center</p><p><i><b>THIS POSITION NO REMOTE AND IS LOCATED IN THE FINANCIAL AID OFFICE IN - Uniontown, PA and Export, PA </b></i></p><p><b>Student Financial Aid Processing</b><br/>* Explain financial aid sources in detail to ensure each student&rsquo;s full understanding of his/her overall rights and responsibilities (Title IV grants and loans, Ross Education Payment Plan, etc.)<br/>* Assist students with the accurate completion of all financial aid application forms. Assist students in creating a financial aid package which takes into account the tuition amount owed.<br/>* Demonstrate a positive customer service approach.<br/>* Develop good working relationships with campus personnel.</p><p><b>Record Keeping and Data Maintenance</b><br/>* Maintain a complete and accurate financial aid file of all students receiving financial aid. Conduct file reviews and electronically maintain the FA file. Follow up with campus personnel in the collection of all required documents. Review, print and review National Student Loan Data System (NSLDS) financial aid history information.<br/>* Process all financial aid forms and/or applications including: student loan applications, FAFSA applications (via Campus Ivy software), deferment forms, etc.<br/>* Record and track all financial aid processing, receipt of ISIRs, Pell Grant disbursements, loan checks, award letters, entrance/exit interviews, etc.<br/>* Verify the receipt of all Title IV funds. Obtain signatures as needed.<br/>* Complete all IVY processes such as setting computer in Communication Mode, printing ISIRs, completing eligibility/verification, printing award letters, tagging disbursements, manifesting Direct Loans, transmitting ISIR corrections, completing verification process, etc.<br/><b>Compliance</b><br/>* Follow Laurel Guidelines and employee handbook<br/>* Adhere to all Policies and Procedures<br/>* Participate in audits as needed<br/><b>Administrative Duties</b><br/>* Perform general Financial Aid duties as required, such as completion of the Permanent Applicant Log, prompt processing of Notice of Termination forms, filing, and scanning documents into STARS.<br/>* Provide back-up to on-ground campuses for estimates and overviews when needed.<br/>* Review memos from IVY news releases and follow-up as needed.<br/>* Attend periodic Financial Aid meetings and/or training sessions as requested.<br/>* Other responsibilities as requested.</p><p><b>Central Financial Aid Representative</b></p><p><b>Minimum Requirements</b></p><p><b>One of these:</b><br/>* High school or GED completion and 5 years work experience in basic accounting, banking, office administration or related work.<br/>* Associates Degree and 2 years work experience in basic accounting, banking, office administration or related work.<br/>* Bachelor&rsquo;s Degree and 1 years work experience in basic accounting, banking office administration or related work.</p><p><b>All of these:</b><br/>* Six months or more of general office experience<br/>* Strong math and financial recordkeeping skills<br/>* Good organizational skills<br/>* Computer skills including MS Office, Internet and e-mail<br/>* Ability to communicate well, both verbally and in written form<br/>* Comfortable discussing financial matters with students<br/>* Demonstrates professionalism in manner, dress and conduct as a representative of LBI<br/>* Ability to achieve goals &ndash; we work to make our students successful and we measure that in our individual and team accomplishments<br/>* Desire to see others succeed<br/>* <b>Ability to work at least 1 evenings per week</b><br/>* Reference and background check required for employment, including credit check.</p><p>Salary - $18.00 - $20.00 / hr DOE</p><p>Hours: 8 am - 5 pm with one night a week 11-7 varies/</p><p>Remote: N/A</p><p>&ldquo;We are an Equal Employment Opportunity (&ldquo;EEO&rdquo;) Employer.</p><p>It has been and will continue to be a fundamental policy of Real not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.</p><p>This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.&rdquo;</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Ability to Relocate:</p><ul><li>Uniontown, PA 15401: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Financial Aid Coordinator

Grand Rapids Community College

<div><p>The One Stop Specialist - Financial Aid Support Professional is responsible for the day-to-day customer service functions of the RJF Hall Student Services area. This is a high traffic, first line of contact for numerous services on campus. This includes assisting prospective, new, and current students in all aspects of the enrollment and financial aid processes. This position takes the lead with various admissions, enrollment and financial aid functions and works with other departments to provide excellent customer service to all students, staff and faculty of the college. This person serves as the resident expert on financial aid processes. Other responsibilities will include working with the Executive Director of Financial Aid to ensure quality and responsive services through various forms of communication and assisting with admissions processes. In addition, this position will assist in the supervision of student employees.</p>
<p></p><p><b>Requisition ID: </b>1072<br>
<b>Position Number:</b> 00001455<br>
<b>Employee Group:</b> APSS<br>
<b>Schedule:</b> 40 hours/52 weeks, Monday through Friday, 8:00 AM - 5:00 PM<br>
<b>Compensation:</b> Level A, $20.23
<br>
<b>Benefits:</b> Full-time<br>
<b>Reports to:</b> Associate Director of Financial Aid, Student Engagement and Eligibility<br>
<b>Posting Opens: 4/10/2026</b><br>
<b>Posting Closes: 4/23/2026</b></p>
<p></p><p><b>ESSENTIAL JOB FUNCTIONS</b></p>
<ul><li>Foster a friendly, supportive, and welcoming environment for students and parents.</li>
<li>Assist students and parents by providing information, directions, and next steps through in-person and virtual contact, telephone, text messaging, and/or e-mail.</li>
<li>Assist students in the use of technology to obtain information and submit applications, including, but not limited to, the Online Center, the GRCC admissions application, FSA ID, FAFSA on the Web, online student loan application process, the tuition payment plan, and the GRCC Foundation online scholarship application.</li>
<li>Provide extensive information regarding GRCC student services (i.e., application, enrollment, counseling services, etc.).</li>
<li>Assist students and parents with interpreting their GRCC student account and planning for payment of educational expenses.</li>
<li>Take a lead role in resolving front-line complaints and reducing frustrations.</li>
<li>Serve as the lead for triaging, prioritizing, and organizing the front desk as well as being the first point of contact for inputting BIT reports or contacting campus police as issues arise.</li>
<li>Refer students/parents to other Admissions, Enrollment, Financial Aid staff members and/or GRCC departments, as necessary.</li>
<li>Assist in supervision of Student Services student employees.</li>
<li>Assist students and parents with all aspects of the admissions and financial aid application and verification Processes.</li>
<li>Image and link required financial aid documents received by paper or electronically through fax or email into the Image Now Perceptive Content system.</li>
<li>Required to attend regularly, professional development and trainings pertaining to admissions, enrollment, financial aid, and other higher education updates.</li>
<li>Assist in creating, reviewing and revising all financial aid communications and promotional/informational materials.</li>
<li>Receive and respond to incoming phone calls to the Financial Aid office.</li>
<li>Coordinate all incoming and outgoing office mail service.</li>
<li>Assist in patch testing for updates to the Campus Wide Information System.</li>
<li>Assist with ordering office supplies and printing services jobs.</li>
<li>Handle and maintain highly confidential information, such as bio demographic information, social security numbers, grades, family situations, and income information appropriately and in compliance with FERPA, HEA, institutional and other regulatory data security protocols.</li>
<li>Participate and assist with enrollment events, such as Raider Rally, Fall/Spring open houses, Ready Set Enroll, Orientation, and other such events, outside of normal working hours.</li>
<li>Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position</li>
<li>Perform other related duties as assigned</li>
</ul>
<p></p><p><b>JOB SPECIFICATIONS</b><br>
<b>Education</b></p>
<ul><li>Associate&rsquo;s degree required or comparable combination of relevant education and experience</li>
<li>Fluency in Spanish preferred</li>
</ul>
<p><b>Experience</b></p>
<ul><li>Minimum of three (3) years of experience in a customer service position required, preferably in higher education</li>
<li>Experience working with the administration of federal student financial aid programs and admissions preferred</li>
<li>Finalists must possess excellent proofreading skills and have aptitude for detailed work. A skills assessment may be required</li>
</ul>
<p><b>Skills</b></p>
<ul><li>Responsibility</li>
<li>Teamwork</li>
<li>Adaptability</li>
<li>Listening</li>
<li>Achievement</li>
<li>Information Skills</li>
</ul>
<p><b>Mental Demands</b></p>
<ul><li>Display patience, diplomacy, and excellent public relations skills; project professional image.</li>
<li>Ability to serve students of diverse backgrounds, educational levels, and linguistic abilities.</li>
<li>Must be efficient and possess good organization, problem solving, decision making, and complaint resolution skills.</li>
<li>Must use good independent judgment in handling sensitive or difficult situations.</li>
<li>Must maintain highest level of confidentiality</li>
</ul>
<p><b>Physical Demands</b></p>
<ul><li>Ability to lift and move up to 25 pounds</li>
<li>Ability to sit for extended periods of time</li>
</ul>
<p><b>Working Conditions</b></p>
<ul><li>Able to work indoors in an office setting with extended computer usage daily.</li>
<li>Ability to work evenings and weekends as needed</li>
<li>Ability to handle frequent interruptions.</li>
<li>Travel to off site locations may be required</li>
<li>GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.</li>
</ul>
<p></p><p><b>BENEFITS</b></p>
<ul><li>Health Coverage: Six health insurance plan options, including one with no health insurance premiums.</li>
<li>Time off: Enjoy substantial vacation time.</li>
<li>Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.</li>
<li>Continuous Learning: Career development and educational opportunities.</li>
<li>Retirement Plans: Secure your future with our retirement options including a state retirement plan.</li>
</ul>
<p></p><p><b>NEXT STEPS / APPLICATION PROCESS</b></p>
<ul><li>Please complete an application: https://www.grcc.edu/jobs. Submit a cover letter and resume.</li>
<li>The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.</li>
<li>Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.</li>
</ul>
<p></p><p><b>NONDISCRIMINATION STATEMENT</b></p>
<p>Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.</p></div><p></p>

Support Professional, Financial Aid - One Stop Specialist

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2><p>
The University of Michigan Dearborn's Office of Financial Aid and Scholarships is seeking an experienced, collaborative, and student-centered Assistant Director, Financial Aid Advising &amp; Training. This role provides operational leadership for front-line financial aid services and serves as the office's primary lead for staff training, onboarding, and service excellence. As a key member of the OFAS management team, the Assistant Director oversees daily advising operations, manages a caseload of undergraduate and graduate students, coordinates financial aid eligibility processes, including appeals such as Satisfactory Academic Progress (SAP), and develops consistent, effective training frameworks for new and continuing staff. The position ensures that financial aid information is accessible, accurate, compliant, and communicated effectively across multiple platforms. This position reports to the Director of Financial Aid and plays a critical role in supporting student success, strengthening financial wellness initiatives, and upholding regulatory accuracy.</p><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><p><b>
Administration : 45%</b></p><ul><li>
Provide leadership over daily financial aid service operations, ensuring consistent, high quality, and compliant support for students and families.</li><li>
Advise students, parents, and campus partners on federal, state, and institutional financial aid policies, eligibility requirements, affordability strategies, and repayment options.</li><li>
Manage a caseload of undergraduate and graduate students, providing individualized assistance.</li><li>
Serve as the lead for Satisfactory Academic Progress (SAP), including outreach, communication, and coordination of the SAP appeal process.</li><li>
Oversee the financial aid eligibility process, including verification and professional judgment.</li><li>
Ensure accurate and accessible financial aid information on the University website and ensure timely delivery of all required financial aid notifications.</li><li>
Participate in reviewing all materials related to financial aid and education financing distributed across campus.</li><li>
Coordinate financial aid presentations, outreach activities, and financial wellness programming.</li><li>
Serve on divisional and university committees; represent the office at campus events, workshops, training sessions, and professional conferences.</li></ul><p><b><br>
Leadership, Training &amp; Management : 45%</b></p><ul><li>
Supervise and coach the financial aid advising team, including workflow management, performance evaluation, and ongoing professional development.</li><li>
Design, implement, and maintain a comprehensive training program for new and continuing financial aid staff, ensuring consistency, accuracy, and service excellence.</li><li>
Coordinate new employee onboarding to establish strong foundational knowledge in financial aid processes, systems, and regulatory compliance.</li><li>
Maintain expert knowledge of federal, state, and institutional regulations and use this information to update internal procedures, training materials, and staff resources.</li><li>
Assess operational needs, identify process improvements, and recommend solutions that enhance the student experience and efficiency of service delivery.</li><li>
Develop and maintain communication plans collaborating with communications staff to ensure accurate, timely information flows between OFAS and key campus partners.</li><li>
Strengthen campus relationships by serving as a liaison with One-Stop, Admissions,</li><li>
Academic Advising, Student Accounts, Ombuds, Student Affairs, and other departments.</li><li>
Prepare and analyze reports on service activity, student satisfaction, and financial aid trends.</li><li>
Research and implement best practices in service delivery and student support within financial aid operations.</li></ul><p><b><br>
Additional Responsibilities : 10%</b></p><ul><li>
Develop system queries to support awarding, compliance monitoring, troubleshooting, and strategic initiatives.</li><li>
Assist with operational and compliance-related reporting needs across the institution.</li><li>
Perform other duties as assigned.</li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li>
Bachelor's degree.</li><li>
Minimum of 2-3 years of progressive experience in financial aid administration.</li><li>
Demonstrated knowledge of Title IV federal financial aid regulations, compliance requirements, and financial aid processes.</li><li>
Experience supervising or mentoring staff and managing workflow within a student services or financial aid environment.</li><li>
Demonstrated training competency, including experience developing and delivering training, onboarding programs, or instructional materials for staff.</li><li>
Strong analytical and problem-solving abilities, with experience handling complex student situations.</li><li>
Proficiency with student information systems and financial aid modules; Banner experience preferred.</li><li>
Excellent written and verbal communication skills, with the ability to convey complex information clearly.</li><li>
Ability to manage multiple priorities in a fast-paced environment and meet deadlines.</li><li>
Ability to maintain confidentiality, exercise sound judgment, and adhere to FERPA and other regulatory standards.</li><li>
Strong commitment to providing high-quality, student-centered service.</li><li>
Ability to work collaboratively with colleagues, campus partners, and external stakeholders.</li></ul><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><ul><li>
Master's degree.</li><li>
Experience creating training resources, procedural documentation, or staff development programs.</li><li>
Experience coordinating communication workflows or interdepartmental service processes.</li><li>
Familiarity with financial wellness initiatives, student success programming, or outreach efforts.</li></ul><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Background Screening</b></h2><p>
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>276206</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Assistant Director, Financial Aid Advising and Training</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Financial Aid Assistant Dir</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Dearborn Campus</p>
</div></div><p>Dearborn, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Hybrid
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Exempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Dbn Enrlmt Mgmt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>Dbn Office of Financial Aid</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>4/13/2026 - 4/27/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Academic &amp; Student Services</p></div></div></div>

Assistant Director, Financial Aid Advising and Training

Calhoun Community College

<div><div><div><h2 class="jobSectionHeader"><b>Position Summary</b></h2></div>
<div><p>This position involves advanced and varied administrative work requiring a high level of skill and increased decision-making responsibilities and knowledge of Student Financial Services. The Lead Financial Aid Specialist prepares a variety of typewritten documents; executes a variety of administrative procedures, files and manages records; receives callers and visitors, and performs related work as assigned. They frequently develop and refine work routines and are expected to carry out the assignments through to completion with a minimum of supervision. Work also includes devising and implementing new work methods, interpreting rules and procedures.</p><div><b><br>
Salary: </b>Appropriate placement on ACCS Salary Schedule (Download PDF reader) E2, Grade 3: $45,220 - $62,710</div><div>
(Salary placement within this range is determined by your documented years of full-time related work experience)</div><b><br>
Work Hours:</b> Monday through Thursday, 7:45 a.m. - 5:15 p.m.; Friday 7:45 a.m. - 11:45 a.m.<br>
<br>
Applicants must meet the minimum qualifications and must submit a complete application packet to be considered. A complete application consists of the following:<ul><li>
Online application</li><li>
Current r&eacute;sum&eacute;</li><li>
Copy of college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)</li></ul>
Application materials must provide documentation that the applicant meets all minimum qualifications.<br>
Applicants must provide information from previous employers documenting full-time related work experience if an offer is made.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities</b></h2></div>
<p></p><div><ul><li>Oversee the Alabama State Grant Scholarship Program, Pathways to Progress Initiative, and Re(Engage).</li><li>
Oversee the SEOG Program.</li><li>
Manage the Lifetime Eligibility for Pell.</li><li>
Oversee the Financial Aid Calendar.</li><li>
Organize the Director of Student Financial Services&rsquo; calendar.</li><li>
Manage ETV/Fostering Hope Scholarships.</li><li>
Assist with R2T4&rsquo;s.</li><li>
Assist with Professional Judgements.</li><li>
Manage Consortium Agreements &amp; Tuition Waivers</li><li>
Receive, input and process paperwork ensuring items are submitted in a timely manner.</li><li>
Discern when confidentiality in work needs to be maintained and maintain that confidentiality.</li><li>
Alert supervisor of any issues that are in need of upper management attention.</li><li>
Communicate with customers (students, faculty and staff, the public) in person, via email and/or phone to disseminate and explain information and resolve issues.</li><li>
Perform all duties with professionalism.</li><li>
Assist with the Director with special projects.</li><li>
Assist with athletic scholarships.</li><li>
Assists in the preparation and managing of departmental budgets.</li><li>
Proof and edit correspondence and documents.</li><li>
Input and process purchase orders as well as other information into Banner.</li><li>
Create and maintain filing systems.</li><li>
Order supplies.</li><li>
Answer a multi-line phone system and direct calls appropriately.</li><li>
Greet in-person visitors and respond to their needs appropriately.</li><li>
Type and transcribe letters, memos and other correspondence or written documentation.</li><li>
Prepare meeting agendas and take meeting minutes when needed.</li><li>
Operate a computer and other standard office equipment in the performance of duties.</li><li>
Print missing information letters for students.</li><li>
Assist Director and Assistant Director with Pell Grant and Student Loan files.</li><li>
Screen and route incoming mail including email.</li><li>
Submit maintenance work orders.</li><li>
Performs related work as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><ul><li>A minimum of two (2) years (64 semester hours) of postsecondary education from an accredited institution and a minimum of three (3) years of related work experience is <b>required</b>.</li><li>
Ability to utilize Excel or other database software to sort and manage lists and reporting is<b> required</b>.</li><li>
Ability to utilize Word or other word processing tools to prepare and communicate information including mail merge is <b>required</b>.</li></ul><br>
Preference will be given to candidates who can demonstrate through their experiences and accomplishments:<br>
<ul><li>
Effective oral and written communication skills.</li><li>
Knowledge of community college policies and procedures.</li><li>
Working knowledge of Banner or a related software.</li><li>
Knowledge of the financial aid, including the process for applying (including FAFSA).</li><li>
Knowledge of basic IRS documentation and tax processes related to financial aid such as IRS 1040 form.</li><li>
Knowledge of SAP policies.</li><li>
Knowledge of rules of grammar.</li><li>
Knowledge of generally accepted office practices and procedures.</li><li>
Knowledge of general budgeting and accounting processes and procedures and tracking.</li><li>
Knowledge of FERPA.</li><li>
Skill in operating a mouse to control a computer.</li><li>
Skill in operating a computer including tablets.</li><li>
Skill in utilizing a multi-line phone system.</li><li>
Skill in operating a fax machine, copier, scanner, calculator, printer, and typewriter.</li><li>
Ability to make decisions based on correspondence, data or other information.</li><li>
Ability to utilize and search the internet for information.</li><li>
Ability to multi-task and prioritize issues.</li><li>
Ability to maintain confidential information.</li><li>
Ability to work and communicate with a variety of people from diverse backgrounds.</li><li>
Ability to utilize email systems to communicate information.</li><li>
Ability to work with minimal supervision.</li><li>
Ability to operate in a professional manner at all times.</li><li>
Ability to greet individuals of any background with friendliness, tact and courtesy.</li><li>
Ability to draft letters and other correspondence.</li><li>
Ability to proof and correct materials according to rules of grammar and business etiquette.</li><li>
Ability to operate in high pressure situations and respond to issues in a calm manner.</li><li>
Conscientious- care about how work is done and wanting to do a good job.</li><li>
Initiative- responding to downtime by taking responsibility to do other work.</li><li>
A focus on details.</li><li>
A focus on being friendly and patient in responding to customer need.</li><li>
Willingness and desire to learn new things and apply that learning.</li><li>
Willingness to maintain flexibility in order to meet customer needs.</li><li>
A positive attitude regardless of circumstances at hand.</li><li>
Confidence in decision-making and communication skills.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Application Procedures/Additional Information</b></h2></div>
<div><p><i>Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. </i><i>Applicants who fail to submit all required information will be disqualified.</i><i> Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits.</i><br>
<br>
<i> </i><b><i>BACKGROUND CHECK STATEMENT:</i></b><br>
<i> </i><i>In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.</i><br>
<br>
 <i>Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding.</i><i>More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. Calhoun Community College participates in the E-Verify</i><i> </i><i>system to verify employment eligibility for all newly-hired employees.</i><br>
<br>
<i> Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC&rsquo;s website (</i><i>www.sacscoc.org</i><i>). Specific questions regarding Calhoun's educational programs, admissions, and other matters related specifically to the College should be forwarded directly to the college.</i><br>
<i> </i><i>APPLICATIONS MAY BE FILED ONLINE AT:</i><br>
<i>http://www.calhoun.edu</i><br>
<br>
<i> </i><i>P.O. Box 2216</i><br>
<i> </i><i>Decatur, AL 35609</i><br>
<i> </i><i>256-306-2590</i><br>
<i> </i><i>256-306-2591</i><br>
 jobs@calhoun.edu</p></div></div></div>
<br><div></div><div><div><div><p><b>Sick Leave</b><br>
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.</p><div>8 hours per month<br>
(may accumulate an unlimited number)</div><br>
<b>Annual Leave</b><br>
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. <br>
0-4 years 8 hours per month<br>
5-9 years 10 hours per month<br>
10-14 years 12 hours per month<br>
15-19 years 14 hours per month<br>
20+ 16 hours per month<br>
(may accumulate up to 480 hours)<br>
<br>
<b>Personal Leave</b><br>
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.<br>
Unused Personal Leave converts to sick leave if not used.<div>(converts to sick leave at the end of August each year if not used)</div><br>
<b>Professional Leave</b><br>
Up to 10 days a year of professional development leave with pay may be granted by the President.<br>
<br>
<b>Holidays</b><br>
New Year's Day<br>
Martin Luther King/Robert E. Lee Birthday<br>
National Memorial Day<br>
Juneteenth <br>
Independence Day <br>
Labor Day <br>
Veterans Day <br>
Thanksgiving Day <br>
Day after Thanksgiving Day <br>
Christmas Eve <br>
Christmas Day<div>16 (5 locally assigned)</div><br>
<br>
<b>Contracted Work Days</b><br>
260<br>
<br>
<b>Retirement</b><br>
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.<br>
<b>Tier I</b> - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)<br>
<b>Tier II</b> &ndash; Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)<br>
<b>Law Enforcement Officers</b>:<br>
<b>Tier I</b>-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)<br>
<b>Tier II</b>- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)<br>
<br>
<b>Health Insurance</b><br>
PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip <br>
<br>
<b>Premium amounts: </b><ul><li>Single $ 30</li><li>Family (without Spouse but with dependents) $ 207</li><li>Employee + Spouse (no dependents) $ 282</li><li>Family (with Spouse and dependents*) $ 307</li></ul><ul><li>Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP. </li></ul><br>
<b>Tobacco Usage Premium</b><ul><li>Member $ 50</li><li>Spouse $ 50</li></ul>The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.<br>
<br>
<b>Wellness Premium</b><ul><li>Member $ 50</li><li>Spouse $ 50</li></ul>The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.<br>
<br>
If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision. <br>
<br>
<b>Optional Coverage Plan Premiums </b><ul><li>Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38</li><li>Dental Single $ 38 Dental Family $ 50</li></ul>Institution matches $800 monthly (effective 10/01/17).<br>
<br>
<b>Duty Hours</b><br>
<b><i>(hours vary by campus and needs of the student)</i></b><br>
<br>
<b>Tuition Assistance</b><br>
This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes. <br>
<br>
Employees/Dependents at two-year colleges:<ul><li>1/3 waived after 1st year</li><li>2/3 waived after 2nd year</li><li>3/3 waived after 3rd year</li></ul><b>Note:</b> Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.</div></div></div><p></p>

Lead Financial Aid Specialist

Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Bargaining Unit:</li>
<li>Regular/Temporary: Regular</li>
<li>End Date if Temporary:</li>
<li>Hours Per Week:</li>
<li>Standard Work Schedule:</li>
<li>Building:</li>
<li>Salary Range: 69,000 - 74,000</li>
</ul><div><i>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</i></div><br>
<div></div>
<p></p>
<p>Position Summary</p>
<p>
The Columbia University School of General Studies (GS) is the finest liberal arts college in the United States dedicated to making Ivy League education accessible to nontraditional students. GS was founded in 1947 on the mission of expanding access to elite higher education, and it remains the most diverse college in the Ivy League, with many transfer, first-generation, and international students. GS students are fully integrated with Columbia&rsquo;s broader undergraduate population and are taught by Columbia&rsquo;s celebrated faculty.</p>
<p>
The Operations Manager facilitates outstanding student service and operational excellence in the area of academic advising and educational financing by providing responsive frontline support and coordinating key operational and technical activities required to ensure accurate and efficient processing of student academic and financial information.</p>
<p>
The incumbent will ensure the execution of all tasks necessary for the effective delivery of academic advisors and educational financing services while providing excellent customer service to both students and staff. Through collaboration with both the director and the broader operations and information systems team, the incumbent will identify, lead and execute projects that drive continuous improvement and operational excellence across the entire student service portfolio.</p>
<p></p>
<p>Responsibilities</p>
<p><b>
Dean of Students (DOS) Oversight and Support:</b></p>
<ul>
<li>Serves as a primary overseer of the DOS office space, ensuring efficient use, organization, and readiness for daily operations.</li>
<li>Creates and updates coverage schedule for student facing spaces.</li>
<li>Ensures completion of operational tasks by front desk team members, and redistributes tasks as necessary.</li>
<li>Oversees coding and academic checks for student awards and honors including Dean&rsquo;s List and Honor Society.</li>
<li>Administers Make-up and deferred exams and assignments for students.</li>
<li>Manages Academic Action project, including facilitating academic review, appeals, coding, and notifications.</li>
</ul>
<p><b>Educational Financing Support:</b></p>
<ul>
<li>Assists with monitoring and coding of financial documents, ensuring submitted financial aid applications are complete, including oversight and administration of the IDOC portal. Performs outreach to students with incomplete or conflicting data.</li>
<li>Creates and maintains reports and procedures within Salesforce, Slate, Powerfaids, and related systems to manage critical data exchanges for the efficient execution of financial aid processes.</li>
<li>Assists with packaging and releasing of financial awards.</li>
<li>Oversees Satisfactory Academic Progress outreach and related data tracking.</li>
<li>Assists with grant substitutions for named scholarship process.</li>
</ul>
<p><b>Customer Service:</b></p>
<ul>
<li>Coordinates with the academic advising and educational financing teams to facilitate key correspondence with students including award notifications and advisor and counselor assignments.</li>
<li>Coordinates and facilitates all aspects of financial aid informational sessions and academic planning sessions both virtual and in-person modalities.</li>
<li>Packages institutional aid for international students.</li>
<li>Answers inquiries from prospective and current students regarding, but not limited to, advisor and counselor assignments, registration appointments, financial aid process and campus resources.</li>
<li>Assists the Executive Director of Operations with special projects and performs other duties as assigned.</li>
</ul>
<p><b>Documentation:</b></p>
<ul>
<li>Creates and maintains excellent documentation in support of training and proper execution of internal policies and procedures. Meticulously updates project documentation, project management information systems as well as student database applications.</li></ul><br>
<div>
</div><p><b>Project Management:</b></p>
<ul>
<li>Serves as a project manager and project team member aimed at implementing technology and policy to improve processes and student operations. Effectively manage stakeholders to ensure project deliverables align with expectations and project goals are achieved in a timely fashion.</li>
</ul>
<p></p><p>Minimum Qualifications</p>
<p>
Bachelor&rsquo;s degree and/or equivalent plus a minimum of two years of related experience is required. Excellent interpersonal, organizational and communication skills required.</p>
<p></p>
<p>Preferred Qualifications</p>
<p>
Demonstrated ability to learn, understand, and utilize various technological applications. Excellent customer service, interpersonal, organizational, and communication skills required. Experience with project management preferred. Ability to handle a variety of simultaneous activities, attention to detail and ability to follow through a must. Basic knowledge of Salesforce or similar CRMs, as well as familiarity with project management systems like Asana are a plus. Experience using PowerFaids, Stellic and Slate is highly desirable.</p><p></p><div><div><div><br>
<p>
</p></div></div></div><p></p><p>Equal Opportunity Employer / Disability / Veteran</p>
<p>
Columbia University is committed to the hiring of qualified local residents.</p></div>

Operations Manager

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