financial aid officer

New Mexico State University

<div></div><div><div><div><div><div><ul><li>503322
</li> </ul></div><div></div><div><ul><li>Las Cruces, New Mexico, United States
</li> </ul></div><div></div><div><ul><li>Staff
</li> </ul></div><div></div><div><ul><li>Staff Full-time
</li> </ul></div><div></div><div><ul><li>Closing at: Apr 20 2026 - 23:55 MDT
</li></ul></div></div><div></div><div>
</div><div><p><b>Department Contact:</b> Maria Hernandez, 575-646-7598, mgh1@nmsu.edu</p>
<p><b>
Internal or External Search: </b>External - Open to all applicants</p><br>
<p></p>
<p><b>
Advertising Summary: </b>The University Financial Aid and Scholarship Services Department is seeking a highly motivated student centered individual with excellent customer service skills to join the Financial Aid team.</p><br>
<p></p>
<p><b>
Position Details</b></p>
<p><b>
Position Title:</b> Financial Aid Advisor</p>
<p><b>
College/Division:</b> Student Success &amp; Enroll Management</p>
<p><b>
Department:</b> 521040-UNIV FIN AID &amp; SCHOLARSHIP SVCS</p>
<p><b>
Location: </b>Las Cruces</p>
<p><b>
Offsite Location (if applicable):</b></p>
<p><b>
Target Hourly/Salary Rate:</b> 43,908.80</p>
<p><b>
Appointment Full-time Equivalency: </b>1.0</p>
<p><b>
FLSA Status</b>: Exempt</p>
<p><b>
Bargaining Unit Announcement: </b>This is NOT a bargaining unit position with American Federation of State, County &amp; Municipal Employees (AFSCME).</p>
<p><b>
Contingent Upon Funding: </b>Not Applicable</p>
<p><b>
Standard Work Schedule: </b>Standard (M-F, 8-5)</p>
<p><b>
If Not a Standard Work Schedule:</b></p><br>
<p></p>
<p><b>
Job Duties and Responsibilities:</b> Financial Aid Advising and Counseling: Provide personalized, one-on-one advising to students, prospective students, and families on financial aid options, eligibility, and application processes. Assist students in understanding the Student Aid Index (SAI), Cost of Attendance (COA), and their financial need calculations. Guide students through the financial aid process, including advising on specialized programs like MAP, study abroad, and consortium agreements. Support students facing financial or personal hardships through appeals, professional judgment requests, and financial hardship counseling. Offer specialized advising to diverse student populations, including veterans, undocumented students, graduate students, and independent students. Respond to inquiries via email, phone, and in-person meetings, providing updates on financial aid status and clarifying award letters and disbursement schedules.<br>
<br>
Applicant Processing and Award Packaging: Review and analyze FAFSA applications for accuracy, completeness, and eligibility. Collect and verify documentation for federal and institutional verification processes. Package and award financial aid according to federal, state, and institutional guidelines, ensuring that changes in student enrollment or status are reflected in aid packages. Adjust financial aid awards based on changes in funding, enrollment, or following successful appeals or professional judgment requests.<br>
<br>
Data Records Management: Ensure the accurate entry, maintenance, and updating of student financial aid records in the student information system (e.g., Banner). Track and monitor award amounts, loan limits, and aggregate borrowing data using federal databases (e.g., NSLDS, COD). Maintain electronic financial aid files and ensure FERPA compliance in all data handling and storage. Conduct data analysis and generate reports on financial aid distribution, trends, and SAP evaluations.<br>
<br>
Regulatory Compliance and Policy Oversight: Stay up-to-date with federal and state financial aid regulations (e.g., Title IV, SAP) and interpret any changes or updates to these regulations. Monitor and manage Satisfactory Academic Progress (SAP) evaluations and oversee the SAP appeal process, including creating academic plans for approved appeals. Develop, implement, and review internal financial aid procedures to ensure compliance with federal, state, and institutional requirements. Ensure the university&rsquo;s adherence to federal, state, and institutional policies related to financial aid and scholarships.<br>
<br>
Outreach, Training and Presentations: Represent the university at community and high school outreach events to educate prospective students and families about financial aid options. Present financial aid information at student orientations, workshops, and training sessions for staff and other departments. Collaborate with other departments, including admissions, registrar, and academic affairs, to support student retention and success. Create and deliver training materials and financial aid resources for both internal staff and external partners. Stay current with best practices in financial aid advising and participate in ongoing professional development. Miscellaneous duties as assigned.</p><br>
<p></p>
<p><b>
Qualifications</b></p>
<p><b>
Required Education and Experience:</b><br>
Associate's Degree + 2 years of relevant experience or a Bachelor's degree.</p>
<p><b>
Equivalent Qualifications:</b></p><br>
<p><b>
Preferred Qualifications:</b><br>
Bachelor's degree preferred</p>
<p><b>
Special Certification/Licensure:</b></p><br>
<p></p>
<p><b>
Working Conditions and Physical Effort</b></p>
<p><b>
Environment: </b>Work is normally performed in a typical interior/office work environment.</p>
<p><b>
Physical Effort: </b>No or very limited physical effort required.</p>
<p><b>
Lifting Requirements: </b>Requires handling of average-weight objects up to 10 pounds or some standing or walking.</p>
<p><b>
Risk: </b>Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.</p></div></div></div></div>

Financial Aid Advisor

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 FAME is a trusted leader in services and software for the higher education industry. For over 40 years, FAME has provided a complete solution in both the Financial Aid and Student Information Systems.
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are looking for 03 individuals with high learning ability to take position as
 <strong>
  Administrative Assistants &ndash; Virtual Financial Aid
 </strong>
 . The resource will work closely with a small team of Remote Virtual Financial Aid Officers and other personnel that perform the following tasks:
 <br/>
 <br/>
 <ul>
  <li>
   Gathering and reviewing required student documents
  </li>
  <li>
   Processing Federal Student Aid including awarding, packaging, certifying, and verification.
  </li>
  <li>
   Performing Return of Title IV aid calculations
  </li>
  <li>
   Processing Title IV refunds
   <br/>
   <br/>
  </li>
 </ul>
 This person will need to interact with students, families, and schools and ensure smooth and efficient operations of the financial aid process for our customers. The successful candidate would work from Contour Karachi Office as an extension to FAME&rsquo;s global team.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and assist in organizing the Virtual Financial Aid Office operations.
  </li>
  <li>
   Providing administrative support to Virtual Financial Aid Officers and Director.
  </li>
  <li>
   Assisting with data entry, weekly reports, and document preparation.
  </li>
  <li>
   Provide exceptional customer service to schools, students, and families via emails and phone calls.
  </li>
  <li>
   Promptly responding to inquiries and resolving issues.
  </li>
  <li>
   Financial counseling to students to explain their financial aid application, deadlines and any other requirements.
  </li>
  <li>
   Provide documentation to students, parents, and schools.
  </li>
  <li>
   Reviewing and maintaining student document filing systems and records.
  </li>
  <li>
   Ensure accuracy and integrity of financial aid data and records.
  </li>
  <li>
   Adhering to confidentiality and data security guidelines.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of professional work experience with general office practices
  </li>
  <li>
   Excellent communication skills, both oral and written.
  </li>
  <li>
   Exceptional customer service skills with the ability to interact effectively with schools, students, families, and staff.
  </li>
  <li>
   Strong analytical and problem-solving skills.
  </li>
  <li>
   Ability to work independently and as part of a team.
  </li>
  <li>
   Proficient in Microsoft Office applications.
  </li>
  <li>
   Basic Excel knowledge.
  </li>
  <li>
   Exceptional Attention to Detail and Accuracy
  </li>
  <li>
   Well Organized
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understanding of Financial Aid Process in US
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Shift
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6:00 pm to 3:00 am Pakistan Standard Time
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Administrative Assistant (Virtual Financial Aid)

Nova Southeastern University

<div><p><b>We are excited that you are considering joining Nova Southeastern University!</b></p>
<p>
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.</p>
<p>
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.</p><br>
<p></p>
<p><b>
Primary Purpose:</b></p>
<p>
Contributes to NSU success by providing advise to student and families regarding financial aid; interviews students applying for financial aid such as loans, grants-in-aid, or scholarships to determine eligibility for financial assistance.</p><br>
<p></p>
<p><b>
Job Category: </b>Exempt</p>
<p><b>
Hiring Range:</b> $50,000.00 Annually</p>
<p><b>
Pay Basis: </b>Annually</p>
<p><b>
Subject to Grant Funding? </b>No
</p><p><b>Essential Job Functions:</b></p>
<p>
1. Reviews student accounts for completion, accuracy and adjustments in accordance with federal financial aid regulations, state statutes, and institutional guidelines.<br>
<br>
2. Provides counseling and advisement services to prospective and current students and parents relative to financial aid, registration, student accounts, recruitment, admissions and transfer credits.<br>
<br>
3. Conducts financial aid presentations and workshops for prospective and current students. Financial aid workshops are held at both local and out of area locations, both in person and via tele or video conference, and may be held in the evenings and weekends.<br>
<br>
4. Performs a variety of financial aid duties to ensure that students maintain financial aid eligibility, as required by the United States Department of Education.<br>
<br>
5. Serves as a key liaison with undergraduate and graduate admission offices regarding recruitment, housing and residential life, cost of attendance, scholarships, student employment, payment plans and other financial aid matters.<br>
<br>
6. Communicates directly with academic units regarding registration issues for students requesting financial aid.<br>
<br>
7. Attends and participates in workshops and meetings as it relates to financial aid.<br>
<br>
8. Participates in annual undergraduate student housing initiative providing one on one counseling to First Time-In-College students and parents that includes student outreach and an educational overview of financial obligations.<br>
<br>
9. Accesses federal, state and/or private platforms to review and report student information.<br>
<br>
10. Works evening and weekends as requested.<br>
<br>
11. Completes other projects as required.<br>
<br>
12. Performs other duties as assigned.</p><br>
<p><b>
Job Requirements:</b></p>
<p><b>
Required Knowledge, Skills, &amp; Abilities: </b>Knowledge:<br>
1<br>
Clerical - Thorough knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.<br>
2. Customer and Personal Service - Working knowledge of principles and processes for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of user satisfaction.<br>
3. General knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).<br>
<br>
Skills:<br>
1. Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.<br>
2. Service Orientation - Proficient skills in actively looking for ways to help people.<br>
3. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams.<br>
4. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.<br>
5. Time Management - Proficient skills in managing one's own time and the time of others.<br>
6. Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.<br>
<br>
Abilities:<br>
1. Detail Oriented - The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.<br>
2. Oral Comprehension &amp; Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.<br>
3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.<br>
4. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).<br>
5. Ability to maintain confidential information.<br>
6. Ability to work flexible hours in the evenings and weekends.<br>
<br>
Physical Requirements / Working Conditions<br>
1. Speech Recognition - Must be able to identify and understand the speech of another person.<br>
2. Speech Clarity - Must be able to speak clearly so others can understand you.<br>
3. Near Vision - Must be able to see details at close range (within a few feet of the observer).<br>
4. May be required to work nights or weekends.<br>
5. Travel - Must be able to travel on a daily and/or overnight basis.<br>
6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.<br>
7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, mobile devices, and computer keyboards.</p>
<p><b>
Required Certifications/Licensures:</b></p>
<p><b>
Required Education: </b>High School Diploma</p>
<p><b>
Major (if required:</b></p>
<p><b>
Required Experience: </b>High School Diploma and four (4) years of experience in a business, finance, or academic environment,
<br>
<br>
-OR-<br>
<br>
Associate&rsquo;s Degree or 60 college credits and three (3) years of relevant business experience,
<br>
<br>
-OR-<br>
<br>
Bachelor&rsquo;s Degree and one (1) year of relevant business experience.</p>
<p><b>
Preferred Qualifications:</b></p>
<p>
Financial aid work experience.</p>
<p><b>
Is this a safety sensitive position? </b>No
</p><p><b>Background Screening Required?</b> Yes
</p><p><b>Pre-Employment Conditions:</b></p><br>
<p></p>
<p><b>
Sensitivity Disclaimer: </b>Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.</p>
<p>
NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.</p></div>

Financial Aid Counselor I (Main Campus) - 994040

Universal Technical Institute

<div>Overview:
<div>
Are you passionate about helping students navigate their financial future and making a tangible impact on their educational journey? As a <b>Financial Aid Advisor</b>, you&rsquo;ll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process. If you&rsquo;re detail-oriented, compassionate, and thrive in a collaborative, fast-paced environment, this role is perfect for you!</div><div></div><div><b><br>
What We Offer:</b></div><ul><li>
$23- $25 per hour</li><li><b>
Paid Training</b></li><li><b>
Tuition Waiver</b>: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses</li><li><b>
Paid Time Off</b>: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)</li><li><b>
Retirement Matching</b>: 50% match on the first 6% of your contributions after 90 days</li><li><b>
Paid Parental Leave</b>: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby</li><li><b>
Competitive Insurance</b>: Health, vision, and dental coverage for you and your dependents</li><li><b>
Pet Insurance</b>: Competitive coverage for your furry family members through ASPCA</li><li><b>
Health Plan Enrollment</b>: Eligibility starts first of the month following completing one full month of employment</li></ul>
Responsibilities:
<ul><li><b>Guide the Way: </b>Support students through every step of the financial aid process, ensuring they have everything they need to succeed.</li><li><b>
Deliver Excellence: </b>Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles<b>.</b></li><li><b>
Solve Problems: </b>Identify and address barriers to starting or continuing school with creative and effective solutions.</li><li><b>
Educate and Empower: </b>Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions.</li><li><b>
Collaborate for Success: </b>Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success.</li><li>
</li></ul>
Qualifications:
<ul><li><b>Education:</b> High School Diploma or GED required; some college coursework preferred</li><li><b>
Experience: </b>3 years in customer service or sales; 2 years in Financial Aid preferred</li><li><b>
Title IV:</b> experience preferred</li></ul><div></div><div><b><br>
Skills:</b></div><ul><li>
Excellent customer service and communication skills</li><li>
Strong organizational skills and attention to detail</li><li>
Proficiency with computer applications (Word, Excel, SharePoint)</li></ul><div></div><div><br>
About Us:</div><div>
It&rsquo;s all about reputation. 60 years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 16 technical programs. But it&rsquo;s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We&rsquo;re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!</div><div></div><div><br>
#LI-LW1</div><div>
#SUP22</div></div>

Advisor Financial Aid

Muskegon Community College

<div><div><b>Muskegon Community College</b></div>
<div>Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs. MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.</div>
<div></div>
<div>With nearly a 100-year history of academic excellence, MCC is a public community college accredited by the Higher Learning Commission. With robust student success support, free tutoring, 20 athletic teams, events, clubs, and activities, MCC has an annual, full-time equated student enrollment of approximately 2,300 and an unduplicated headcount of 5,100.</div>
<div></div>
<div>Most recently, Muskegon Community College outranked all other colleges in Michigan for the rate of students who received federal financial aid and then transferred to continue their education at a four-year institution. The college&rsquo;s transfer-out rate was the highest in Michigan, 7 percentage points above the state average, and outpaced the average transfer rate across the nation.</div>
<div></div>
<div>The College has an annual operating budget (general fund) of $51 million and employs about 210 regular full and part-time staff and many adjunct faculty and student assistants. The College also offers 52 Associate degree programs and 24 certificate programs.
</div>
<div></div><div>The main campus is located on a 111-acre campus in Muskegon which includes the Hendrik Meijer Library &amp; Information Technology Center, Bartels-Rode Gymnasium, Frauenthal Foundation Fine Arts Center (including the Overbrook Theater and Art Gallery), Stevenson Center, the Science Center, the Health and Wellness Center, Art &amp; Music Building, and MCC Golf Course.
</div>
<div></div><div>Muskegon Community College also operates the Sturrus Technology Center and Fab Lab in downtown Muskegon and extension centers in Ottawa and Newaygo Counties.</div><br>
<div></div>
<div></div>
<div><b>Living in Muskegon County</b></div>
<div>Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan&rsquo;s shoreline, as well as one of America&rsquo;s only luge tracks at the Muskegon Luge Adventure Sports Park and the regionally popular Michigan&rsquo;s Adventure Amusement &amp; Water Park. An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues. The Muskegon Farmer&rsquo;s Market is the second largest in Michigan. Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee. Notable local museums range from rare art collections to an actual World War II submarine and a U.S. Navy ship used during D-Day.</div><br>
<div></div>
<div>
</div><div><b>STATUS</b>: Full Time (40 hours/52 weeks)</div>
<div><b>COLLEGE HOURS</b>: Monday-Thursday 8AM-5:30PM, Friday 8AM-12PM</div>
<div>These hours could vary slightly due to departmental needs. Occasional Evening and Weekends (Schedule agreed upon with supervisor)</div>
<div><b>PAY</b>: $18.62 - $20.35 depending on experience</div>
<div><b>APPLICATION DEADLINE</b>: First Reviews March 30, 2026; Open until filled</div>
<div></div>
<div><b>General Description</b>:</div>
<div>Provide exceptional front-line customer service assistance and maintain active knowledge of financial aid policies and procedures in order to assist students, parents and college enrollment specialists with questions/problems concerning financial aid via phone and in person. Verify and award financial aid files for accuracy. Assist with the Financial Aid Review Committee. Coordinate and perform records maintenance, information dissemination for all communications to students including award notifications, missing paperwork and institutional scholarship programs. Assist in the administration of federal, state, institutional and outside aid programs. Evening, weekend and overtime hours required as directed by Financial Aid Director.</div><br>
<p></p>
<br>
<br>
Required Skills<br>
<div><b>Qualifications: Knowledge, Skills &amp; Abilities:</b></div>
<div></div>
<div><ul><li>Associate Degree or equivalent working knowledge and experience in an office environment preferably in finance or financial aid.</li></ul>
<ul><li>Commitment to student focused support and service; ability to work in a confidential environment required.
</li></ul><ul><li>Demonstrated ability to deal with people of various backgrounds with differing personalities in a positive and cheerful manner.</li></ul>
<ul><li>Demonstrated ability to operate office technology, software, and equipment. Establishing yourself as the &ldquo;go to&rdquo; person with all equipment and software.
</li></ul><ul><li>Ability and willingness to learn new, or stay current with, department or College software.</li></ul>
<ul><li>Ability to establish and maintain effective working relationships with staff, students, and outside persons.</li></ul>
<ul><li>Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality when working with students, faculty/staff and others.</li></ul>
<ul><li>Ability to work well under pressure and accurately process work with constant interruptions.
</li></ul><ul><li>Tact and sound judgment in dealing with staff, students, and outside persons. Must enjoy working with the public.</li></ul>
<ul><li>Excellent communication and organizational skills required.</li></ul>
<ul><li>Statistical abilities and ability to process detailed information in written form.</li></ul>
<ul><li>Ability to effectively work both independently and as a team member to reach goals.</li></ul></div><br>
<div></div>
<div></div><div><b>Essential Function:</b></div>
<div></div>
<div><ul><li>Serve as a receptionist; directing and welcoming guests and answering routine questions. Answer inquiries requiring knowledge of departmental and College operations, activities, and procedures while exercising discretion in providing information.
</li></ul><ul><li>Involved with verifying and awarding students&rsquo; financial aid files.
</li></ul><ul><li>Assist with federal, state and institutional application tracking: file complete, awarding, posting, withdrawal calculation, reconciling and balancing.</li></ul>
<ul><li>Assist with federal loan application process and certification as well as assist with coordinating and administering of grants and scholarships.
</li></ul><ul><li>Lead loan default prevention initiatives including establishing contact with borrowers close to graduation or whom have entered into repayment; corresponding with them to complete the exit loan counseling process, and developing and implementing other default prevention strategies in partnership with federal loan servers to assist students with bringing their loans into good standing.
</li></ul><ul><li>Provide detailed information and assistance to students and the public concerning financial aid forms, programs, eligibility requirements and institutional procedures.</li></ul>
<ul><li>Coordinate the filing and handling of student application materials and maintain student file records including with Image Now and associated workflows.
</li></ul><ul><li>Prepare individual detailed student award, account and enrollment reports when requested.
</li></ul><ul><li>Assist and advise students, parents and enrollment staff with the financial aid processes using knowledge of federal, state and institutional programs; Standards of Progress, refunds and withdrawals (R2T4).
</li></ul><ul><li>Assist with keeping state program awards up-to-date on the web, including cancellations, term changes, yearly budget updates.
</li></ul><ul><li>Assist with balancing all state awards with the Finance Office and the Michigan Higher Education Assistance Authority on a monthly basis.
</li></ul><ul><li>Meet with families, students, and prospective students to discuss various ways to meet educational expenses, proper filing procedures, resolving individual student problems, and calculate estimated cost of attendance.
</li></ul><ul><li>Enter accurate data into computer systems and perform manual account adjustments, according to detailed operating procedures. Re-compute award eligibility based on verifying documents and other data. Determine award eligibility based on donor authorizations. Distribute reports and forms to other offices, where appropriate. Monitor computer reports to detect error situations.</li></ul>
<ul><li>Determine aid application completeness and request additional documentation when required.</li></ul>
<ul><li>Serve on the Financial Aid Review Committee regarding the appeals process &ndash; complete follow up with approval/denial letters.
</li></ul><ul><li>Determine student eligibility for SEOG utilizing the fund balance reports.</li></ul>
<ul><li>Participate in out-reach activities (College Goal Sunday, etc.) to the community and other areas of the college.</li></ul>
<ul><li>Perform other duties as assigned.</li></ul></div><br>
<div></div>
<div></div><div><b>Physical, Mental, and Environment Requirements Include:</b></div>
<div><b>Mental Demands:</b></div>
<div></div>
<ul><li>Detailed Work</li></ul>
<ul><li>Student Contact</li></ul>
<ul><li>Deadline oriented</li></ul>
<ul><li>Problem Situations</li></ul>
<ul><li>Multiple Priorities &amp; Demands</li></ul>
<ul><li>Emergency Situations</li></ul>
<ul><li>Confidentiality</li></ul>
<ul><li>On-call Availability</li></ul>
<ul><li>Continual Interruptions</li></ul>
<ul><li>Working Alone</li></ul>
<ul><li>Faculty Contact</li></ul>
<ul><li>Working with Others</li></ul><br>
<div></div>
<div></div>
<div><b>Physical Demands:</b></div>
<div></div>
<ul><li>Standing &amp; Walking</li></ul>
<ul><li>Sitting
</li></ul><ul><li>Reclining</li></ul>
<ul><li>Carrying</li></ul>
<div> Lifting up to 10 lbs. Up to 25 lbs. Up to 50 lbs. 80 + lbs.
</div><ul><li>Pushing, Pulling, Twisting, Bending</li></ul>
<ul><li>Climb or Balance</li></ul>
<ul><li>Stoop, Kneel, Crouch, or Crawl</li></ul>
<ul><li>Squatting</li></ul>
<ul><li>Handle or Feel</li></ul>
<ul><li>Reach with Hands and Arms</li></ul>
<ul><li>Talking or hearing</li></ul>
<ul><li>Tasting/Smelling</li></ul>
<ul><li>Working Overhead</li></ul>
<ul><li>Speak in English via Phone or In Person</li></ul>
<ul><li>Close, Distance, Peripheral, and Color Vision along with Depth Perceptions</li></ul>
<ul><li>Ability to Adjust and Focus</li></ul>
<div></div>
<div><b>Work Environment:</b></div>
<ul><li>Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.</li></ul>
<ul><li>Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.</li></ul>
<div></div>
<div><b><i>Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.</i></b></div></div><p></p>

Financial Aid Specialist II

The University of Texas at San Antonio

<div></div><div><b>Location:</b> San Antonio, TX<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Job ID:</b> 15103<br>
<b>Full/Part Time:</b> Full Time<br>
<br>
<b>Position Information</b><br>
<br>
<b>The University of Texas at San Antonio</b> (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.<br>
<p></p>
<b>
Salary Range</b>: Up to $61,750 annualized, commensurate with education, experience, and qualifications.<br>
<br>
<b>Job Type</b>: Full Time<br>
<br>
<b>Posting Close Date</b>: Applications will be accepted through 11:59 PM CDT on 4/1/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.<br>
<br>
<b>Required Application Materials</b>:<br>
<ul><li>
Resume is required<br>
</li><li>
Cover Letter is preferred<br>
<br>
<b>Job Details</b><br>
<br>
<b>Job Summary</b><br>
<br>
The IT Business Analyst I provides coordination between customers, program coordinators and technical staff by evaluating departmental needs; analyzing requirements; developing and maintaining new and existing software systems. The position performs routine assignments in the entry level to a professional job progression.<br>
<br>
<b>Core Responsibilities</b><br>
<ul><li>
Understands information technology business processes and technology specific to departmental/program needs and organization.</li><li>
Reviews, prepares, analyzes, and interprets data to determine reasonableness and accuracy of information.</li><li>
Acquires, refines, and documents a comprehension of data sources, definitions, and usage as required to support the informational needs of the division/unit.</li><li>
Develops and demonstrates a solid understanding of software functionality and features utilized by the division/unit.</li><li>
Prepares and updates useful and accurate documentation as appropriate to support processes and correctly detail report specifications.</li><li>
Performs special studies, research, and analysis of financial issues upon request and provides recommendations for appropriate course of action.</li><li>
Acts as new product design and builds a backup.</li><li>
Performs other duties as assigned.</li></ul><br>
<b>
Required Qualifications</b><br>
<ul><li>
Bachelor's Degree in a related field.</li><li>
One (1) year of related work experience.</li><li>
This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Experience with Ellucian Banner
</li><li>Experience in Financial Aid
</li><li>Process documentation
</li></ul><br>
<b>Knowledge, Skills, and Abilities</b><br>
<ul><li>
Effective Communication
</li><li>Object-Oriented Programming Solutions
</li><li>Problem Solving and Analytical Skills
</li><li>Teamwork</li></ul><br>
<b>
Working Conditions</b><br>
<ul><li>
Office Environment. Workdays, areas, and work hours may vary based on the needs of the department. Ability to travel to and from meetings, training sessions or other business-related events.</li></ul><br>
<b>
Physical Demands</b><br>
<ul><li>
Sedentary work; sitting most of the time. Jobs are sedentary, if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasionally.</li></ul><br>
<p></p>
This position will work<b> on campus</b>. Travel and parking expenses are the employee's responsibility.<br>
<p></p>
This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.<br>
<br>
<b>Equal Employment Opportunity</b><br>
<br>
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.</li></ul></div>

IT Business Analyst I, Office of Financial Aid

National Institute of Blood Diseases & Bone Marrow Transplantation Lahore

<p><b>Summary:</b></p><p>NIBD is seeking a dedicated <b>Patient Relationship Officer</b> to assist patients and their families in understanding and managing their healthcare procedures. The ideal candidate will guide patients through financial assistance programs, and payment options to ensure seamless billing and reduce financial stress.</p><p><b>Key Responsibilities:</b></p><ul><li>Educate patients on their financial responsibilities.</li><li>Assist patients in applying for financial assistance programs and verifying eligibility for government or hospital-based aid.</li><li>Work closely with the billing and collections department to ensure timely and accurate payment processing.</li><li>Explain cost estimates for treatments, procedures, and hospital stays.</li><li>Act as a liaison between patients, and hospital billing departments.</li><li>Maintain accurate financial records and documentation for compliance and auditing purposes.</li><li>Provide compassionate financial counseling to patients experiencing hardship.</li><li>Stay updated on healthcare regulations, and financial assistance programs.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in finance, business administration, healthcare, or a related field preferred.</li><li>Prior experience in healthcare financial counseling, medical billing, is a plus.</li><li>Strong knowledge of medical billing and hospital financial aid programs.</li><li>Excellent communication and customer service skills.</li><li>Ability to work in a fast-paced environment and handle sensitive patient information with confidentiality.</li><li>Proficiency in MS Office and hospital billing software.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>revelent: 2 years (Required)</li></ul><p>Language:</p><ul><li>Urdu, English, Sindhi, Punjabi (Preferred)</li></ul><p>Willingness to travel:</p><ul><li>25% (Preferred)</li></ul><p>Work Location: In person</p>

Patient Relationship Officer

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