financial concierge

Huntington Bank

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
<div>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties &amp; Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Being proficient in understanding and educating customers on consumer deposit products.
</li><li>Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
</li></ul>Preferred Qualifications:
<ul><li>1 year or more in customer service in banking, financial services or goal driven retail sales.
</li><li>Cash handling skills.
</li>Comfort with technology such as mobile services and online banking services. 
<li>
</li></ul></div> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experienced Banker - Archbold, OH (30-35 hrs/week) Includes benefits

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.
Duties and Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
</li><li>Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
</li></ul>Preferred Qualifications:
<ul><li>1 year or more in customer service in banking, financial services or goal driven retail sales.
</li><li>Cash handling skills.
</li>Comfort with technology such as mobile services and online banking services. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker - (Cowan Road) Gulfport, MS

Customer Experience Banker Non NMLS - Trussville, AL

HR Ways

Opening: ﻿Senior Facilities Manager for Lahore! ﻿ ﻿About the Company ﻿The Company is a global-standard real estate developer delivering, premium lifestyle communities in Pakistan, focusing on innovation, design, and customer experienceKey Responsibilities: Primary Responsibilities:﻿<ul><li>﻿Operations &amp; Facilities Management: Oversee MEP, HVAC, elevators, infrastructure; ensure uptime; preventive maintenance; CAFM systems, SOPs, SLAs.</li><li>Resident Experience: Deliver 5-star hospitality living experience, manage concierge, complaint resolution, tenant satisfaction (NPS focus).</li><li>Team Management: Lead concierge, housekeeping, security, MEP teams; implement SOPs, KPIs, training, and service standards.</li><li>Financial &amp; Asset Management: Manage OPEX/CAPEX budgets, optimize service charges, monitor revenue streams, support asset value.</li><li>Compliance &amp; Governance: Ensure HSE compliance, risk management, audits, certifications, and regulatory adherence.</li></ul>Requirements: <ul><li>﻿Experience: ﻿10-15+ years (Facilities Management, Luxury Hospitality, Branded Residences, High-end Residential Developments)</li><li>﻿Preferred Industry: ﻿﻿Facilities management, luxury hospitality, branded residences, high-end real estate</li></ul>Other Details: ﻿Experience: 10-15+ years ﻿﻿Working Days: Monday to Saturday (6 days in a week) ﻿Timings: ﻿(12 pm to 09 pm) ﻿Work Mode: Onsite ﻿Location: Lahore, PakistanJob Type: Full-timeWork Location: In person

Sr. Facilities/Hospitality Manager

Vinson Hall

<div>Vinson Hall Retirement Community (VHRC), a premier Continuing Care Retirement Community, located in beautiful McLean, VA is currently seeking an energetic team player to join our team as a Concierge. 
At VHRC, we value the diversity of all those around us. We strive to create a supportive environment that allows all members of our community to feel a sense of connection and belonging. Our success depends on our ability to collaborate and support one another. 
VHRC fosters an environment of excellence in quality of care and public service by creating and supporting an inclusive campus that promotes a diverse workforce and differing resident culture and experiences.
Responsibilities include: 
1. Answering and routing incoming telephone calls, taking and delivering messages in a timely fashion. 
2. Greeting and assisting visitors, guests, vendors, and residents in a courteous and helpful manner. 
3. Assist with administrative tasks such as filing, ordering office supplies, maintaining fax machine, copier, and postage meter. 
4. Assists with the coordination of transportation and concierge services.

Schedule: Full-time/ including weekends<div>
Who are we?</div>
<div>
At VHRC, we value the diversity of all those around us. We strive to create a supportive environment that allows all members of our community to feel a sense of connection and belonging. Our success depends on our ability to collaborate and support one another.</div><div> 
VHRC fosters an environment of excellence in quality of care and public service by creating and supporting an inclusive campus that promotes a diverse workforce and differing resident culture and experiences.</div> 
<div></div>
<div>
Compensation &amp; Benefits</div>
<ul><li>
Low-cost employee Health/ Dental/ Vision insurance</li><li>
Life, disability and supplemental insurance</li><li>
Financial assistance for certification programs, training and development, as well as other financial emergencies</li><li>
Tuition Assistance</li><li>
Paid Time Off including time off for religious services</li><li>
401(k) Plan with company match</li><li>
8 company-paid holidays</li><li>
Employee Referral Bonus program</li></ul>
<div>
Vinson Hall is an Equal Opportunity Employer M/F/V/D.</div></div>

Concierge

Hilton

<div>
 A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.
 
 
 
 What will I be doing?
 
 
 
 As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Supervise daily Concierge operations
 </li>
 <li>
 Set Departmental objectives, work schedules, budgets, policies and procedures
 </li>
 <li>
 Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork
 </li>
 <li>
 Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area
 </li>
 <li>
 Maximise Sales revenues through up-selling and marketing programmes
 </li>
 <li>
 Monitor Guest satisfaction reports and implement actions to improve results
 </li>
 <li>
 Maintain good communication and working relationships with all hotel areas
 </li>
 <li>
 Project a professional manner with an emphasis on hospitality and Guest service
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Attend Front of House/Hotel meetings, as required
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Front Office supervisory experience in the hotel, leisure or retail sector
 </li>
 <li>
 Possess strong commercial awareness and Sales capabilities
 </li>
 <li>
 Excellent leadership skills, inter-personal and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 </li>
 <li>
 Excellent grooming standards
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Concierge Manager

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About the Position:
 
 
 Wynn Al Marjan Island is currently seeking an Assistant Chief Concierge to join the resort&rsquo;s Concierge team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Assist the Chief Concierge in overseeing daily concierge operations.
 </li>
 <li>
 Supervise and mentor concierge staff, ensuring consistent service excellence.
 </li>
 <li>
 Handle complex guest requests, including transportation, reservations, and special arrangements.
 </li>
 <li>
 Maintain strong relationships with local vendors, restaurants, and service providers.
 </li>
 <li>
 Ensure timely and accurate communication between guests and internal departments.
 </li>
 <li>
 Monitor guest feedback and assist in implementing service improvements.
 </li>
 <li>
 Support the Chief Concierge in scheduling, training, and performance evaluations.
 </li>
 <li>
 Maintain updated knowledge of local attractions, events, and services.
 </li>
 <li>
 Ensure qualitative Forbes Five Star standards are met.
 </li>
 <li>
 Uphold brand standards and ensure compliance with company policies.
 </li>
 <li>
 Step in as acting Chief Concierge during absences or peak periods.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of experience in concierge or guest services, with supervisory experience preferred.
 </li>
 <li>
 Strong leadership and organizational skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Proficiency in property management systems and Microsoft Office.
 </li>
 <li>
 Fluency in English; additional languages are an asset.
 </li>
 <li>
 Professional appearance and customer-focused attitude.
 </li>
 <li>
 Flexible schedule including weekends, holidays, and evenings.
 </li>
 <li>
 May involve standing for extended periods and handling guest luggage or packages.
 </li>
 <li>
 Prior experience and training with Forbes Travel Guide standards required.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Assistant Chief Concierge

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