financial institution branch manager

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.Responsibilities* Generate sales through assets, liability and other banking products as well as TPP* Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any* Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions* Reduce customer dormancy and customer attrition* Ensure branch target achievement through effective upselling and cross selling* Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively* Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships* Address customer queries and grievances escalated by the branch personnel in a timely manner* Ensure Lead sharing with respective Business like IBG for Assets etc.* Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting* Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit* Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets.* Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel* Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team memberRequirements* 6-8 years in handling Branch of a reputed Bank* Excellent interpersonal and communication skills* Ability to build strong relationships with clients.* Responsible* Ability to meet deadlines.* Knowledge about internal/external regulations.* Effective communication between self and superior* Inter-personal skills & team player* Display of RED Attitude (Reliable, Easy to deal with & Dependable)Apply Now* We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Analyst, Branch Manager, Consumer Banking Group

S&T Bank

<div>Location:
2055 Fruitville Pike
Lancaster, PA 17601 
Hours:
Monday - Thursday: 8:30 am - 5:00 pm
Friday: 8:30 am - 6:00 pm
(Must be flexible around branch hours)
Function : Profiles customers to determine financial services needs and refers customers to other Lines of Business when appropriate. Opens loan and deposit accounts. Responsible for achieving individual goals including loan and deposit production and other sales goals as assigned by Retail Leadership Team and / or Branch Manager. Provides support to Branch Manager. 
Duties and Responsibilities:
Proves competencies in bank operations by:
o Completion of the Frontline, Platform Sales &amp; RSS Operational training as assigned by Consumer Bank Training in conjunction with Retail Operations.
<ul><li><ul><li>Demonstration of product knowledge, sales aptitude, and service expectations in a successful manner. 
</li></ul></li></ul><ul><li>Assists in the supervisory responsibility for the efficient and effective operation of the branch customer service function by performing the following duties:
</li><li><ul><li>Creating a working environment focused on exceptional service and sales efforts.
</li><li>Coach staff regarding the S&amp;T sales expectations and achieving assigned goals.
</li><li>Completion of Bank&rsquo;s leader classes (STELLAR) as assigned by Employee Services.
</li><li>Completion of Leadership courses as scheduled by Consumer Bank Training. 
</li></ul></li></ul><ul><li>Focuses on execution of S&amp;T sales conversations, note-taking in appropriate systems while profiling customers to determine and recommend appropriate S&amp;T loan and deposit products.
</li><li>Utilizes the appropriate customer service/correspondence software to streamline and improve efficiency while conducting interviews with customers to determine financial needs. Follows up with customers by suggesting solutions that meet the customers stated and unstated needs.
</li><li>Prepares loan applications using LOS software and coordinates loan document preparation.
</li><li>Opens new deposit accounts and produces signature cards, certificates of deposit and other deposit documents.
</li><li>Uses a combination of the S&amp;T sales skills, product knowledge, and knowledge of policies and procedures to suggest additional bank services such as other loan accounts, deposit services, and insurance products. Makes referrals to line of business as needed.
</li><li>Follows up on loans and deposit accounts opened and corrects deficiencies or document exceptions.
</li><li>Utilize the Sales &amp; Service guide to complete outbound campaign calls on new and existing customers to generate new business as outlined in the Branch Playbook
</li><li>Works with customers on loan inquires, take loan applications; utilize decision power applications as customers&rsquo; needs dictate.
</li><li>Contributes to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch Management
</li><li>Executes professional sales and service behaviors in alignment with Bank&rsquo;s Our Shared Future purpose, five values and core drivers.
</li><li>Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.
</li><li>Completes NLMS requirements as part of the S.A.F.E. Act certification. Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act.
</li><li>Performs other duties as assigned, and as necessary to support the successful operation of the branch.
</li></ul>Education:
Requires a high school diploma or equivalent , plus specialized training or a two-year degree. Successful completion of PB requirements.
Experience:
Five to ten years of general business experience, one to two years of supervisory experience preferred. Successful completion of the retail training program required.
Physical Demands:
 Operates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18&rdquo;-20&rdquo; for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary Range:
$36,438.00 - $80,850.00</div>

Assistant Branch Manager/Personal Banker

PakWheels

<div>Job Summary
At PakWheels we are looking for a competent and proactive Branch Manager to lead and oversee our Car Oil Change and Vehicle Inspection Service Center. The ideal candidate will be responsible for overseeing daily operations, ensuring service excellence, managing inventory, and leading a team of technicians and support staff. A strong understanding of automotive maintenance, especially oil change services, vehicle inspection procedures, lubricants, filters, and OEM recommendations, is essential for success in this role.
Key Responsibilities:
<ul><li>Oversee the complete day-to-day operations of the service center.</li>
<li>Ensure all services (oil change, vehicle inspection, customer handling) are executed in line with company SOPs and quality standards.</li>
<li>Supervise and manage inventory of oils, filters, and consumables&mdash;monitor usage and ensure availability.</li>
<li>Address customer queries, complaints, and feedback professionally and promptly.</li>
<li>Offer product and service recommendations to customers based on vehicle condition and OEM standards.</li>
<li>Maintain facility cleanliness, equipment functionality, and overall operational readiness.</li>
<li>Monitor key service metrics, team productivity, and branch sales performance.</li>
<li>Prepare and submit daily and weekly operational and performance reports.</li>
<li>Ensure accurate billing, secure handling of cash and card transactions, and reconciliation at day-end.</li>
<li>Conduct regular training sessions for the team&mdash;covering both technical knowledge and soft skills.</li>
<li>Develop and maintain a ready-to-hire talent pipeline to support ongoing service center staffing needs.</li>
</ul>
Qualifications &amp; Experience Required:
<ul><li>Bachelor&rsquo;s degree in Business Administration, Automotive Technology, Operations Management, or a related field (required)</li>
<li>5&ndash;7 years of hands-on experience in automotive service operations, oil change facilities, or multi-service car care centers</li>
<li>Proven track record of leading service teams, achieving sales and service targets, and managing customer-facing operations</li>
<li>Strong understanding of:
<ul><li>Automotive lubricants, filters, and general vehicle maintenance</li>
<li>Vehicle health checks and inspection procedures</li>
<li>Car wash equipment and detailing processes</li>
</ul></li><li>Experience in team management and staff training</li>
<li>Excellent customer service and conflict resolution skills</li>
<li>Proficiency in inventory management and daily operational reporting</li>
<li>Familiarity with POS systems and basic financial reconciliation</li>
Ability to thrive in a fast-paced, high-volume service environment 
<li>
</li></ul>At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.</div>

Branch Manager (Female)

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
 
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
 
Job Description: 
At Regions, the Relationship Banker I is responsible for providing an exceptional customer experience, both on the cash line and on the phone, and contributing to improving the financial wellness of our customers. The purpose of this role is to create meaningful personal connections with customers while processing transactions, identify ways for Regions to meet customer needs, and assist in resolving end to end customer service inquiries. This role offers an exciting opportunity for candidates with prior teller, limited banking, or some retail sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.
 
Regions' mission is to make life better for our customers and communities. The successful candidate should be ambitious and adaptable with a desire to educate customers on the ability to bank when, where, and how they want. This requires an individual who has strong communication skills and the ability to provide personalized customer service.
 
Primary Responsibilities
 
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
 
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
 
Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
 
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
 
Assists branch and fellow team members with basic tasks to aid in customer problem resolution
 
Refers customers to an internal team of experts when more complex financial goals and needs are recognized
 
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
 
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
 
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs
 
This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
 
This position is incentive eligible.
 
Requirements
 
High School Diploma or GED
 
Ability to work Saturdays as needed
 
Ability to handle cash and process cash transactions
 
Ability to communicate in person, on the phone, and through electronic channels
 
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
 
Ability to walk and stand for extended periods of time
 
Ability to lift up to twenty (20) pounds
 
Preferences
 
One (1) year of banking, cash-handling, and/or customer service experience
 
Skills and Competencies
 
Ability to adhere to policies, procedures, and guidelines
 
Ability to assist customers with digital banking offerings
 
Ability to handle multiple priorities simultaneously
 
Ability to oversee large sums of cash
 
Strong customer focus and relationship-building skills
 
Position Type Full time
 
Compensation Details
 Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
 
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
 
Job Range Target: 
Minimum: $37,621.05 USD
 Median: $44,536.00 USD
 
Incentive Pay Plans: This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
 
Benefits Information
 Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
 
Paid Vacation/Sick Time
 
401K with Company Match
 
Medical, Dental and Vision Benefits
 
Disability Benefits
 
Health Savings Account
 
Flexible Spending Account
 
Life Insurance
 
Parental Leave
 
Employee Assistance Program
 
Associate Volunteer Program
 
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
 
https://www.regions.com/about-regions/welcome-portal/benefits
 
Location Details Athens Clarke Atlanta Highway
 Location: Athens, Georgia
 
Equal Opportunity Employer/including Disabled/Veterans
 
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Relationship Banker I (Athens Clarke Atl Branch)

Commercial Bank of Dubai

<div>Dubai, Dubai, AE Experienced Permanent ID: 102374</div>
 <div><div><div><div><h3 class="jobSectionHeader">DESCRIPTION</h3>
<div>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. 
CBD has been recognized as the number one bank in the UAE on the Forbes list of The World&rsquo;s Best Banks 2022. 
As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile. 
Job Purpose: 
To lead and grow the Employee Banking segment, driving strategic partnerships with corporate clients, maximizing product uptake among employees, and enhancing financial wellbeing. The roll will drive acquisition and activation of employee banking products through direct sales efforts, relationship management, and execution of targeted campaigns. The role is responsible for achieving sales targets, ensuring high-quality client onboarding, and delivering superior service experiences, while maintaining compliance with UAE banking regulations. 
Principal Accountabilities: 
Sales Execution:
﻿
Achieve monthly and annual sales targets for core retail products (CASA, loans, mortgages, credit cards) tailored for employees.
Execute sales campaigns and digital onboarding initiatives to maximize product uptake.
Identify and pursue new corporate relationships to expand the employee banking portfolio. 
 
Client Engagement: 
Build and maintain strong relationships with corporate clients, HR partners, and employees to drive product penetration.
Deliver professional, empathetic engagement with clients, addressing queries and resolving issues promptly as per bank policy. 
Service Delivery: 
Ensure seamless onboarding and activation of new clients, maintaining high standards of service quality.
Manage complaints and service issues within defined turnaround times.
Performance Management &amp; Reporting: 
Track individual and team KPIs (acquisition, activation, product penetration, revenue, service quality) and report performance to the Employee Banking Head.
Identify gaps in sales processes and recommend improvements to enhance conversion rates. 
Stakeholder Collaboration: 
Coordinate with Product, Marketing, Operations, and Quality Assurance teams to align campaigns and ensure timely fulfillment.
Participate in training sessions on products, sales techniques, and compliance requirements.</div></div></div></div></div>
 <div><div><div><div><h3 class="jobSectionHeader">REQUIREMENTS</h3>
<div>Education and Experience
﻿
5-8 years of banking experience, with at least 3-5 years in employee banking manager / leadership roles in the UAE. Demonstrated track record of meeting/exceeding business growth and service KPIs in a regulated environment.
Bachelor&rsquo;s degree in Business, Finance, Marketing, or related field; MBA or relevant postgraduate degree preferred. Professional certifications are an advantage.</div></div></div></div></div>

Unit Head, Employee Banking

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 
SUMMARY/OBJECTIVES
 The Universal Banker serves as a full service, single point of contact in the branch for SouthState customers’ financial needs. The position operates in the dual capacity of a Teller and FSR providing exceptional customer service in both transactional and account management. The Universal Banker seeks to attract, expand, and retain customer relationships and is responsible for contributing to the financial growth of the bank.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
 
Teller Duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
FSR Duties: 
Opens new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
 Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them.
 Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services.
 Is knowledgeable of financial services offered by the bank.
 Shows sincere appreciation for each customer’s time and business. Gives business card if not already given.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 Assures that branch records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed.
 
UNIVERSAL BANKER FUNCTIONS
 One year of teller or cash handling experience and six months customer relationship building or sales experience
 Demonstrated expertise in the Teller II and basic FSR job functions
 Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education : High School diploma or equivalent
 Experience : Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge : Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 Banker Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Work Location: 50 Meeting Street Skidaway Island, Georgia 31411
 
Equal Opportunity Employer, including disabled/veterans.

Universal Banker I - Savannah Meeting St., GA

Ciel HR Services Pvt Ltd

Job Description (Branch Manager) :-<ul><li>Manage the sales team for sales growth and revenue enhancement.</li><li>Manage joint call with sales team &amp; generate business.</li><li>Develop sales and marketing strategies to drive sales growth in the assigned area.</li><li>Develop and manage an efficient distribution network to improve sales performance</li><li>Investigate sales call, lead generation activities, investigate customer Claim.</li><li>Follow rule &amp; regulation and compliance monitoring in the team.</li><li>Verify customer documents, investigate claims and Provide innovative ideas and suggestions to improve the performance.</li><li>Coordinate with Sales &amp; operation team to enhance sales performance.</li><li>Meeting with HR &amp; decision taker of the corporate company</li><li>Give feedback on the performance of sales &amp; sales teams</li></ul>Job Types: Full-time, PermanentPay: Up to ₹1,200,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Branch Manager - Direct | Life Insurance

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