financial institution branch manager

Mobilink Bank

<div>
 
 
 Department:
 
 Business banking - IMD
 
 
 
 Reports To:
 
 Regional Business Manager - IMD
 
 
 
 Job Grade:
 
 AVP / VP
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Peshawar Saddar Islamic Branch
 
 
 
 
 
 
 What is Branch Manager Islamic &ndash; MMBL?
 
 
 
 As a Branch Manager (BM) Islamic at MMBL, you will be responsible for driving asset and liability business growth, financial planning, and ensuring branch profitability in a Shariah-compliant manner. You will lead and inspire your team to meet business objectives, maintain service excellence, and uphold compliance with Islamic banking principles and SBP regulations. This role demands strategic leadership, strong business acumen, and a customer-centric mindset to ensure smooth operations and high-performing teams.
 
 
 
 
 
 
 What Branch Manager Islamic &ndash; MMBL does?
 
 
 <ul>
 <li>
 Assist the Regional Business Manager/Unit Head in preparing the annual business plan for branch asset and liability portfolios and other Shariah-compliant banking products.
 </li>
 <li>
 Develop and maintain strong business relationships with asset and liability clients.
 </li>
 <li>
 Achieve assigned sales targets for liabilities, Takaful, and other products.
 </li>
 <li>
 Set realistic staff targets and deadlines while conducting periodic performance reviews.
 </li>
 <li>
 Conduct daily reviews of branch and individual asset portfolios, identifying and addressing performance gaps in line with bank policies.
 </li>
 <li>
 Ensure asset and liability portfolio targets are consistently achieved and performance indicators stay within assigned benchmarks.
 </li>
 <li>
 Promote cross-selling of all bank products and services through regular training and team capacity building.
 </li>
 <li>
 Oversee smooth daily branch operations through routine checks and compliance reviews.
 </li>
 <li>
 Ensure adherence to all operational policies, regulatory guidelines, and Shariah compliance standards.
 </li>
 <li>
 Maintain a professional and efficient work environment within the branch.
 </li>
 <li>
 Monitor portfolio performance and proactively manage collections to maintain CCR, PAR, and write-offs within assigned benchmarks.
 </li>
 <li>
 Develop and implement collection and recovery strategies aligned with bank SOPs, ethical practices, and Shariah-compliant regulations.
 </li>
 <li>
 Manage branch revenue streams and ensure sustainable profitability through quality business generation.
 </li>
 <li>
 Conduct regular reviews of branch P&amp;L to identify areas for OSS (Overall Sales &amp; Services) improvement.
 </li>
 <li>
 Present monthly performance updates and strategies to the Regional Business Manager.
 </li>
 <li>
 Drive excellence in customer service delivery while fostering diversity and inclusion within the branch environment.
 </li>
 <li>
 Lead, mentor, and develop branch staff to enhance their technical and Islamic banking knowledge.
 </li>
 <li>
 Identify skill gaps and coordinate with HRBP for training and professional development programs.
 </li>
 <li>
 Perform any other tasks assigned by management to support business goals and operational excellence.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for, and what does it take to be a Branch Manager Islamic - MMBL?
 
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a reputable institution (Master&rsquo;s or Bachelor&rsquo;s in Management Sciences, Commerce, Accounting &amp; Finance, Economics, Agriculture, or Islamic Finance preferred).
 </li>
 <li>
 Minimum 1&ndash;3 years of relevant work experience, with at least one year in Islamic banking preferred.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills
 
 
 <ul>
 <li>
 Strong customer service and team leadership capabilities.
 </li>
 <li>
 Excellent selling, negotiation, and convincing skills.
 </li>
 <li>
 Proficiency in MS Office.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Effective collection management and follow-up ability.
 </li>
 <li>
 Fluency in the local language.
 </li>
 <li>
 Ability to work well under pressure.
 </li>
 <li>
 Sound understanding of Islamic finance principles and Shariah compliance.
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills
 
 
 <ul>
 <li>
 Proficiency in business planning, retail banking, and Islamic banking operations.
 </li>
 <li>
 Knowledge of compliance and regulatory requirements, including SBP Islamic banking regulations and Shariah Advisor approvals.
 </li>
 <li>
 Certification in Islamic Banking is highly desirable.
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Branch Manager - Islamic

SkillLabs

<div>
 
 Roles And Responsibilities
 
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 Responsible for including HNI customers into the HNW Programe and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the Right products, acquiring family a/c's ,retaining and enhancing the relationship. The RM is also responsible for
 </li>
 <li>
 Acquiring new Bank's HNW relationships.
 </li>
 <li>
 To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships.
 
 
 </li>
 </ul>
 
 (HNW Portfolio Management - Acquiring, Enhancing, Deepening and Retention)
 
 
 
 <ul>
 <li>
 Liaising with branch staff to flag eligible customers form HNW portfolio
 </li>
 <li>
 Acquire new customers who meet product criteria
 </li>
 <li>
 Regular interaction with the customer to build rapport to understand and update the profile.
 </li>
 <li>
 Enhance the Overall value/book size of the portfolio
 </li>
 <li>
 Maintain the overall quality / hygiene parameters of the portfolio
 </li>
 <li>
 Cross selling products of the bank based on the customer need
 </li>
 <li>
 Joint calls being done along with Supervisor as per defined process
 </li>
 <li>
 Advisory services to be offered based on the requirement
 </li>
 <li>
 Achieving MTD and YTD Revenue Targets
 </li>
 <li>
 Attrition control of customers
 
 
 </li>
 </ul>
 
 Operations, Marketing &amp; Processes
 
 
 
 <ul>
 <li>
 Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc)
 </li>
 <li>
 Ensure KYC / AML norms are adhered to at all points of time
 </li>
 <li>
 Ensure that norms are adhered to for individuals workstation
 
 
 </li>
 </ul>
 
 Increase In Wallet Share
 
 
 
 <ul>
 <li>
 Look for opportunities to cross sell any other product of the Bank, to ensure that Bank is a one stop shop &amp; solution for all banking needs of the HNW Customer
 </li>
 <li>
 Sales to family members and associates (all network)
 </li>
 <li>
 Ensure that optimal levels of Income generating is reached
 </li>
 <li>
 Product Penetration &amp; contribution towards focused product
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT.
 </li>
 <li>
 Customer is informed about any regulatory or process change. Keep the customer updated on program features.
 </li>
 <li>
 Ensure timely customer communication on requests and concerns raised.
 </li>
 <li>
 Proactive complaint management through feedback from customers.
 </li>
 <li>
 Promoting all direct banking channels and ensuring that the customer is utilizing the same
 </li>
 <li>
 Ensure smooth transition of handover/takeover of the portfolio
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Sales and Influencing Skills
 </li>
 <li>
 Banking Product &amp; Process Knowledge
 </li>
 <li>
 NRI Product and Regulatory Knowledge
 </li>
 <li>
 Planning and Organizing Skills
 </li>
 <li>
 Good Communication skills
 </li>
 <li>
 Knowledge of Competition &amp; Current trends in financial Industry.
 </li>
 <li>
 IRDA Certification
 </li>
 <li>
 NCFM Certification (Optional)
 </li>
 <li>
 Exposure to Portfolio Management segment
 </li>
 </ul>
</div>

Relationship Manager - HNI - Branch Banking

DBS Bank

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM = &gt; INR 1 million through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality clients in the branch location areas to Treasures segment.* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.
 
Job Duties & Requirements: * Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM = &gt; INR 1 M* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent banking provider in India.Required Experience* Minimum 5 years of experience in in a reputed bank and proficient in banking products.* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate(10+2+3).

Officer, Branch Relationship Manager, Consumer Banking Group

JPMorganChase

<div>JOB DESCRIPTION 
Introduction
The Middle East Financial Institutions Group (FIG) Payments Team is a strategic sales and relationship management focused group that is responsible for owning and managing relationships with FI (Financial Institution) and Correspondent Banking located in the Middle East. The team works to effectively deliver the firm&rsquo;s Payments products (treasury services, liquidity, working capital &amp; trade, transactional Foreign Exchange (FX), etc.) to our client base. The client base requirements are significantly changing and so is the global landscape for payments.
Job summary 
As a Vice President in the FIG Sales Manager role, you will be responsible for covering Correspondent Banking Clients with Payments. Your role as a Sales Executive will involve maintaining and expanding the team's portfolio in accordance with business plans. This will be achieved through the sale of relevant treasury products to our target Correspondent Banking Clients. You will also have the opportunity to collaborate and form partnerships across J.P. Morgan to enhance product and service delivery. Furthermore, you will be tasked with developing, maintaining, and enhancing relationships with our clients
Job responsibilities<ul>
<li>Achieve new business goals, including the annual sales plan by identifying opportunities with existing clients and prospects, developing the approach/calling plans and execute</li>
<li>Build and maintain a pipeline of potential new business wins, tracking progress throughout the sales process.</li>
<li>Maximize client profitability through effective pricing, product extensions, and cross-selling opportunities</li>
<li>Partner with Payments Executives to execute sales strategies and expand market share.</li>
<li>Conduct financial and market analysis to support proposals and team projects.</li>
<li>Manage client onboarding processes, including compliance reviews and KYC/AML responsibilities</li>
<li>Prepare client account plans, briefing memos, and portfolio management reports.</li>
<li>Implement ongoing client strategies and coordinate cross-sell opportunities across the bank</li>
<li>Raise and escalate business issues related to risk, legal, and compliance.</li></ul>
Required qualifications, capabilities, and skills<ul>
<li>Able to demonstrate the relevant level of experience in a financial services sales role focused on providing payments services.
</li><li>Demonstrated ability to develop and deepen senior Correspondent Banking client relationships.</li>
<li>Organized and disciplined with the ability to handle multiple priorities and to act with own initiative.
</li><li>Must evidence robust leadership, presentation and communication skills.</li>
<li>Demonstrated ability to manage risk dynamics and support team to manage risks, work with internal partners and clients to implement balanced risk/reward relationship.</li>
<li>Demonstrated ability to work across cultures with internal teams and external clients.</li>
<li>Ambitious, with a &quot;can-do&quot; attitude with focus on delivery and execution.</li>
<li>Must evidence both verbal and written English and Arabic language skills in a business environment.
</li></ul>Preferred qualifications, capabilities, and skills
Bachelor&rsquo;s degree or equivalent in Finance, Business Administration, or a related field.
ABOUT US 
 
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world&rsquo;s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. 
<div>
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 
</div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

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Branch Head -Shoranur

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