financial service rep

The Farmers Bank

<div>Description: 
The Customer Care Rep Summer role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate &amp; Serve to Inspire a better future for all. A Customer Care Rep Summer can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Customer Care Rep Summer is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Customer Care Rep Summer may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays.
Requirements: 
Job Responsibilities
1. Customer Service and Sales.
2. Educate customers on solutions that meet their needs, including new accounts, services, and digital
3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling)
4. Engage customers by following up through onboarding or campaigns
5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed.
6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges
7. Open/Close Night Drop with dual control processes for various Night-Drop and mail.
8. Other Duties as Assigned. 
Competencies Required
1. Competency #1: Customer Relations<ul><li>The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer.</li></ul>
2. Competency #2: Attitude<ul><li>The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance.</li></ul>
3. Competency #3: Accountability<ul><li>The degree which one is answerable and responsible for actions and performance either individually or on a team</li></ul>
4. Competency #4: Teamwork &amp; Cooperation / Organization Relations<ul><li>The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect.</li></ul>
5. Competency #5: Attention to Detail<ul><li>The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.</li></ul>
6. Competency #6: Job Knowledge (Basic)<ul><li>The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education.</li></ul>
7. Competency #7: Productivity<ul><li>The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.</li></ul></div>

Customer Care Representative Summer

Langley Federal Credit Union

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 351,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Financial Service Representative to work on-site from our Short Pump Branch located in Richmond, VA. Job Summary: The Financial Service Representative provides members and potential members of Langley with in-person, impeccable service throughout our branch network. Financial Service Representative utilizes consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. This role identifies opportunities to increase member engagement. They educate members on Langley products and services to improve members&rsquo; lives by helping them save, borrow, and spend wisely. Essential Functions, Duties, and Responsibilities: Utilize consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. Process consumer loan products and services ensuring compliance with Federal Regulations and Credit Union policies and procedures to include personal, auto, home equity line of credit, and credit cards. Process all types of transactions for members including balance inquiries, transfers, payments, loan advances, account opening and all other requests. Provide assistance to members with all account and loan related service needs including offering financial advice that will improve their financial well-being. Assist with Online and Telephone banking, including enrollment, general education, troubleshooting and resetting passwords or security questions. Record every member interaction and follow up utilizing Customer Relationship Management (CRM) tool and Document Management System. Educate members on Langley products and services, making referrals to internal business partners. Foster teamwork by professionally interacting with peers, supervisors, and other Langley employees. Serve as front line deterrent against fraud and theft, protecting members and the Credit Union. Support the day to day operations and efficiencies of the branch. Qualifications: Associates degree; or equivalent combination of education and/or service or sales experience. Our Keys to Success: Service Champion &ndash; Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador &ndash; Demonstrates a passion for Langley&rsquo;s vision, encouraging diversity, equity and inclusion while considering Langley&rsquo;s values when making decisions and taking accountability for delivering results. Agile in Action &ndash; Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven &ndash; Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner &ndash; Maintains an understanding of Langley&rsquo;s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit, use hands to handle or feel, reach with arms, and talk or hear. The employee is occasionally required to walk, stand, taste or smell, and stoop, kneel, crouch, or crawl. Occasional lifting up to 10 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision (20 feet or more), and color vision. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

Financial Service Representative

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 351,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Financial Service Representative to work on-site from our Hilltop Branch located in Virginia Beach, VA. Job Summary: The Financial Service Representative provides members and potential members of Langley with in-person, impeccable service throughout our branch network. Financial Service Representative utilizes consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. This role identifies opportunities to increase member engagement. They educate members on Langley products and services to improve members&rsquo; lives by helping them save, borrow, and spend wisely. Essential Functions, Duties, and Responsibilities: Utilize consultative selling to offer financial products and services that meet or exceed members&rsquo; needs. Process consumer loan products and services ensuring compliance with Federal Regulations and Credit Union policies and procedures to include personal, auto, home equity line of credit, and credit cards. Process all types of transactions for members including balance inquiries, transfers, payments, loan advances, account opening and all other requests. Provide assistance to members with all account and loan related service needs including offering financial advice that will improve their financial well-being. Assist with Online and Telephone banking, including enrollment, general education, troubleshooting and resetting passwords or security questions. Record every member interaction and follow up utilizing Customer Relationship Management (CRM) tool and Document Management System. Educate members on Langley products and services, making referrals to internal business partners. Foster teamwork by professionally interacting with peers, supervisors, and other Langley employees. Serve as front line deterrent against fraud and theft, protecting members and the Credit Union. Support the day to day operations and efficiencies of the branch. Qualifications: Associates degree; or equivalent combination of education and/or service or sales experience. Our Keys to Success: Service Champion &ndash; Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassador &ndash; Demonstrates a passion for Langley&rsquo;s vision, encouraging diversity, equity and inclusion while considering Langley&rsquo;s values when making decisions and taking accountability for delivering results. Agile in Action &ndash; Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven &ndash; Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learner &ndash; Maintains an understanding of Langley&rsquo;s business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to sit, use hands to handle or feel, reach with arms, and talk or hear. The employee is occasionally required to walk, stand, taste or smell, and stoop, kneel, crouch, or crawl. Occasional lifting up to 10 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision (20 feet or more), and color vision. We look forward to receiving your application and eagerly anticipate the opportunity to learn more about your qualifications and aspirations. Your unique perspective and skills could be a valuable addition to our team. We're excited to delve deeper into your background and potential fit with our company culture. Thank you for considering joining us on this journey, and we can't wait to get to know you better!

Lexington Clinic

<div>SUMMARY:
 The Patient Financial Specialist/Customer Service Rep position has an opportunity to work remotely from home within the Central Kentucky Area after completion of 6 months in office training, positive quality measurement and achievement/maintenance of position benchmarks. The Patient Financial Specialist/Customer Service Rep supports Lexington Clinic financial policies and protocols through professional interactions and advocacy with customers via inbound and outbound calls; responds to and/or resolves customer queries and concerns; follows-up and completes account actions, rebilling, appeals, updates and corrections as appropriate; Documents all account actions or communications appropriately; Completes reports as assigned as well as other duties as assigned.
NOTE: To allow coverage of all PFS and CSU duties, the Patient Financial Specialist/Customer Service Rep&rsquo;s time will typically be split such that an average of no more than 65%, of the employees total time is spent on PFS or CSU.
 PREFERRED QUALIFICATIONS:
 Formal training which will probably be indicated by a high school diploma or equivalent; prefer two years experience working in healthcare collections and billing or in another healthcare related field; good verbal and written communication skills.
 PHYSICAL GUIDELINES:
 Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; visual acuity; manual dexterity and motor coordination.
 NOTE:
 This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. 
 LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)</div>

Patient Financial Specialist/CSR (4189) PATIENT ACCOUNTS CORP OF

Goldenwest Credit Union

<div>WHO WE ARE

Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive/commission schedule. We provide outstanding benefits, including:
<ul><li>Medical insurance (we pay 100% of your deductible!)</li></ul>
<ul><li>Dental insurance (we pay 100% of your premium!)</li></ul>
<ul><li>Paid time-off (we pay you to take 34 days off!)</li></ul>
<ul><li>Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)</li></ul>
<ul><li>Retirement (we pay 100% of your pension and match your 401K!)</li></ul>
<ul><li>And many, many more&hellip;</li></ul>

If what we offer interests you and you are committed to being part of an extraordinary team, apply now! We&rsquo;d love to create a mutually beneficial partnership! 


WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren&rsquo;t afraid to grow! We are an organization of people helping people!

Key Competencies
<ul><li>Strong ability to think critically and solve problems.</li></ul>
<ul><li>Timely and meticulous attention to verbal and written communication.</li></ul>
<ul><li>Devotion to earning and maintaining member trust.</li></ul>
<ul><li>Attentiveness to professionalism in appearance and action.</li></ul> 


WHAT YOU CAN EXPECT

Our Financial Service Representatives eagerly assist members and prospective members with currency transactions, opening new accounts, and consumer loan needs.

Location, Schedule Availability &amp; Salary Information
<ul><li>3664 West South Jordan PKWY, South Jordan, Utah 84009</li></ul>
<ul><li>Monday through Friday 8:30 AM &ndash; 6:15 PM, rotating Saturdays 8:30 AM &ndash; 2:30 PM</li></ul>
<ul><li>Full-time, 40 hours per week</li></ul>
<ul><li>$15.00 per hour, based on experience and performance + Bonus + Incentive</li></ul> 


Essential Duties &amp; Responsibilities
<ul><li>Cultivate and effectively manage long-term, trusting relationships.</li></ul>
<ul><li>Complete teller transactions.</li></ul>
<ul><li>Open new accounts.</li></ul>
<ul><li>Process consumer loan applications.</li></ul>
<ul><li>Pair corresponding credit union products and services with members&rsquo; financial needs.</li></ul>
<ul><li>Provide consistent member follow-up.</li></ul>
<ul><li>Comply with all regulations as required by law.</li></ul>
<ul><li>Actively participate in continuing education related to credit union career development.</li></ul> 


Experience, Education &amp; Certification
<ul><li>High school diploma required</li></ul>
<ul><li>Prior retail or consumer lending experience is preferred</li></ul></div>

REP Fitness

<div>
 
 About REP
 
 
 
 REP designs world-class, innovative gym equipment that is sold around the world, and we are now expanding into apparel, supplements, athletes, and events. REP was established in 2012 by two brothers who shared a deep passion for fitness. From our humble beginnings of selling bumper plates out of a small garage, REP has experienced remarkable growth, now occupying over 300,000+ square feet of office and distribution space in the USA and internationally. With a dedicated team of over 200+ fitness enthusiasts, our vision is to be the #1 Strength Brand in the World. Our commitment to innovation, customer service, and value sets us apart.
 
 
 We believe in building a culture centered around fitness, so we specialize in outfitting home gyms, commercial gyms, and strength and conditioning facilities. Our dedication to excellence has been recognized multiple times when we were featured in the Inc. 5000 fastest growing private companies in 2018 and 2021 and then voted the best home strength product launch in 2022 by Garage Gym Experiment. Our team works out together, and we regularly invite fitness superstars to join us. We organize fun challenges to test our limits - and the limits of our equipment.
 
 
 At REP, we continue to grow and bring new opportunities for those who want to be a part of a winning team. We firmly believe that being surrounded by like-minded individuals fuels creative energy and fosters a fun and collaborative work environment.
 
 
 This role is based in our state-of-the-art headquarters with a bright, spacious, shared workspace; scenic views of the Rocky Mountains; and a kitchen always stocked with healthy snacks, protein powder, and coffee. We offer a hybrid work environment with a minimum of three days in the office, but there's flexibility about which days and hours.
 
 
 
 Our Core Values
 
 
 
 <ul>
 <li>
 Think Like a Customer - We empathize with our customers; understand the 'why' behind every decision we make
 </li>
 <li>
 Progress not Perfection - We don't let perfect get in the way of good; we are better today than we were yesterday
 </li>
 <li>
 Positive Attitude - Be a glass half-full kind of person and remember to have fun
 </li>
 <li>
 Teamwork without Ego - We put the team above ourselves; we only win together
 </li>
 <li>
 Take Initiative - We drive momentum; if there is an opportunity to make us better, we want to hear it
 
 
 </li>
 </ul>
 
 About This Role
 
 
 
 As the Inbound Logistics Manager at REP Fitness, you will oversee the global execution of our inbound supply chain-from vendor production floors around the world to our distribution centers across North America and abroad. This role is responsible for managing the end-to-end flow of ocean containers, drayage, compliance with customs and trade regulations (including U.S. Foreign Trade Zones), and driving efficiencies in cost, service, and visibility. You will oversee our freight audit provider, lead reporting on financials and KPIs, and support annual ocean contract negotiations. Your work will ensure REP's inbound supply chain is resilient, efficient, and capable of scaling with the company's growth.
 
 
 
 Essential functions:
 
 include the following. Other duties may be assigned.
 
 
 <ul>
 <li>
 Own and evolve REP's inbound logistics strategy, balancing cost, service reliability, and regulatory compliance.
 </li>
 <li>
 Manage global ocean freight execution from origin to final distribution centers, including carrier performance, booking accuracy, and transit visibility.
 </li>
 <li>
 Oversee customs clearance, compliance, and execution of U.S. Foreign Trade Zone (FTZ) requirements.
 </li>
 <li>
 Partner with Planning, Distribution, and Sourcing teams to forecast inbound volume and align transportation capacity.
 </li>
 <li>
 Support annual ocean contract season, assisting in rate negotiations, service-level commitments, and market benchmarking.
 </li>
 <li>
 Manage relationships with our freight audit and invoice processing partner, ensuring billing accuracy, dispute resolution, and on-time payments.
 </li>
 <li>
 Collaborate with Accounting to ensure accurate and timely financial reporting, accruals, and cost visibility.
 </li>
 <li>
 Drive continuous improvements in transportation management systems (TMS), global trade compliance processes, and container utilization strategies.
 </li>
 <li>
 Monitor inbound KPIs (on-time departure/arrival, dwell times, customs clearance performance, landed cost per unit, etc.) and develop corrective actions.
 </li>
 <li>
 Stay informed on international trade regulations, customs requirements, and ocean freight market trends.
 
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Proven ability to manage international logistics flows, with a focus on ocean freight and global vendor execution.
 </li>
 <li>
 Strong knowledge of customs compliance, FTZ operations, and import regulations.
 </li>
 <li>
 Experience negotiating or supporting contract discussions with global ocean carriers and freight forwarders.
 </li>
 <li>
 Financial acumen with exposure to freight auditing, landed cost reporting, and logistics P&amp;L accountability.
 </li>
 <li>
 Proficiency in transportation management systems (TMS), customs compliance tools, and data analytics for performance reporting.
 </li>
 <li>
 Excellent communication and cross-functional collaboration skills.
 </li>
 <li>
 Comfort in a high-growth, hands-on environment where agility and ownership are key.
 </li>
 <li>
 Strong Microsoft Excel skills, Power BI a plus.
 
 
 </li>
 </ul>
 
 Education And/or Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree (B.A.) from a four-year college or university; or 6 to 8 years of related experience and/or training preferred.
 </li>
 <li>
 APICS or Lean Six Sigma certifications a plus.
 </li>
 <li>
 Experience managing inbound logistics with a Free Trade Zone strongly preferred.
 </li>
 <li>
 Experience with NetSuite, RF Smart, and PaceJet systems a plus.
 </li>
 <li>
 Global ocean logistics importing experience preferred.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Supply Chain &amp; Logistics Knowledge - A deep understanding of inbound logistics processes-such as supplier management, transportation, warehousing, and customs compliance-is essential. This competency ensures smooth coordination between suppliers, carriers, and internal teams.
 </li>
 <li>
 Analytical &amp; Data-Driven Decision Making - Inbound logistics managers must analyze shipping costs, lead times, inventory levels, and vendor performance. Strong skills in data interpretation, KPIs, and logistics software/ERP systems enable better cost control and process optimization.
 </li>
 <li>
 Vendor &amp; Relationship Management - Building and maintaining strong relationships with suppliers, carriers, and third-party logistics providers is critical. Negotiation skills and the ability to enforce service level agreements (SLAs) are key to minimizing delays and disruptions.
 </li>
 <li>
 Problem-Solving &amp; Risk Management - Inbound logistics often faces challenges such as delays, customs issues, or supplier shortages. Competence in anticipating risks, creating contingency plans, and quickly resolving issues helps keep supply chains resilient.
 </li>
 <li>
 Process Improvement &amp; Lean Thinking - An inbound logistics manager should constantly look for ways to improve efficiency-reducing waste, cutting costs, and improving lead times. Familiarity with Lean, Six Sigma, or continuous improvement methodologies is a plus.
 </li>
 <li>
 Leadership &amp; Communication - They often manage teams and coordinate across departments like procurement, operations, and finance. Strong leadership, communication, and collaboration skills are crucial for aligning priorities and ensuring seamless inbound flows.
 
 
 </li>
 </ul>
 
 What's In It For You
 
 
 
 Our commitment to quality and transparency applies not only to our products, but to our people. We are focused on creating a fun, exciting, collaborative space that's centered around health and well-being. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.
 
 
 
 We Offer An Exceptional Compensation Package Which Includes
 
 
 
 
 Compensation base range:
 
 $90,000-$110,000
 
 
 
 DAY ONE BENEFITS!
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision (Competitive Benefits Packages Available)
 </li>
 <li>
 Health Savings Account (HSA) with employer contributions
 </li>
 <li>
 Flexible Spending Account (FSA) options
 </li>
 <li>
 LTD/STD, Life and AD&amp;D (100% premiums covered by REP)
 </li>
 <li>
 401k and Roth options with employer match up to 4%
 </li>
 <li>
 Employee Assistance Program (EAP)
 
 
 </li>
 </ul>
 
 RECHARGE YOURSELF!
 
 
 
 <ul>
 <li>
 4 weeks of PTO accrued during your first year
 </li>
 <li>
 48 hours of sick leave annually
 </li>
 <li>
 7 paid company holidays with an additional floating holiday
 </li>
 <li>
 Paid Parental leave after 6 months of employment
 </li>
 <li>
 Birthday - Paid day off
 
 
 </li>
 </ul>
 
 PUMPED-UP PERKS!
 
 
 
 <ul>
 <li>
 Unique bonus structure that rewards exceptional individual performance as well as company-wide performance
 </li>
 <li>
 Full access to employee gym
 </li>
 <li>
 Employee discount on REP equipment and apparel
 </li>
 <li>
 Daily snacks and drinks provided by REP (for onsite employees)
 </li>
 <li>
 'Fitness' casual attire
 </li>
 <li>
 Company and team building events
 </li>
 <li>
 Professional growth and development within the organization
 </li>
 <li>
 LIFE-WORK balance
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is constantly required to sit and use hands to operate the telephone, type and operate the computer and mouse. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. The employee is frequently required to talk, hear, and bend and twist neck. Specific vision abilities required by this job include close vision and distance vision.
 
 
 REP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, REP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 
 
 
 This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at REP.
 
</div>

Inbound Logistics Manager

Securityplus Federal Credit Union

<div>Description:

About Securityplus Federal Credit Union:
Since 1938, Securityplus Federal Credit Union has proudly served our members and communities as a not-for-profit financial institution. Our mission is to empower people with financial security, providing the tools, resources, and guidance they need to reach their goals with confidence.
Guided by our CARES values of Collaboration, Agility, Respect, Excellence, and Spirit, we create meaningful connections and deliver exceptional service in everything we do. We believe in doing what is right for our members, supporting one another as a team, and making a positive impact that extends far beyond our branches.
Our vision is to be our members&rsquo; first choice by providing experiences that inspire trust, confidence, and long-term relationships. When you join Securityplus, you become part of a purpose-driven team that believes in service, growth, and the power of community.
About this Role:
Ready to elevate our member experience? The Financial Service Representative II plays an important role in delivering personalized financial solutions and strengthening member relationships. In this role, you&rsquo;ll assist members with complex transactions, guide them through their financial journeys, and proactively promote products and services that meet their needs, while ensuring every interaction reflects our mission and values.
You will take the lead in creating exceptional member experiences through consultative conversations, teamwork, and a commitment to service excellence. Your expertise and care will help members achieve their financial goals while contributing to the growth and success of Securityplus.
This is an opportunity for a motivated, service-driven professional to make a meaningful impact&mdash;on our members, our team, and the communities we proudly serve.
Requirements:

In this full-time non-exempt role, you&rsquo;ll be responsible for:
Excellent Communication Skills:
You&rsquo;re a natural communicator, making it easy for members to understand complex financial information, no matter the platform&mdash;be it face-to-face, over the phone, or in writing. You create a warm, welcoming environment that fosters trust and builds member loyalty with every interaction.
Executing Transactions with Precision:
Accurately process a wide range of transactions&mdash;payments, card orders, and digital banking requests&mdash;with a strong focus on efficiency, precision, and attention to detail, ensuring seamless service for every member interaction.
Quick to Learn and Eager to Apply:
New information? Bring it on. You&rsquo;re quick to learn and excel at using that knowledge to enhance our members&rsquo; experience. Whether it's a new product, policy, or procedure, you adapt swiftly, always ready to provide accurate, relevant guidance that benefits our members and improves our service.
Skilled in Building Relationships:
You understand that every member interaction is a chance to deepen a relationship. Your interpersonal skills bring genuine empathy and dedication to each conversation, leaving members feeling heard, valued, and confident in their financial journey with us.
Master of Prioritization and Efficiency:
Banking can be fast paced, but you thrive in it. You handle multiple responsibilities without skipping a beat, managing your time to ensure that each member receives timely, individualized attention. You know how to keep things running smoothly while meeting both personal and team goals.
Driven and Goal-Oriented:
Self-motivation is at the heart of who you are. You&rsquo;re proactive, always looking to make a meaningful impact for members and teammates alike. Your goal-oriented approach means you don&rsquo;t just meet expectations&mdash;you exceed them, contributing to a positive, results-focused team culture.
Solid Financial and Regulatory Awareness:
A foundational understanding of financial services and regulatory requirements underpins everything you do. With respect for policies and a commitment to ethical practices, you&rsquo;re ready to guide members responsibly, all while supporting the integrity of our credit union&rsquo;s operations.
What You&rsquo;ll Bring to the Table:<ul><li>
A High School Diploma or GED is required to ensure you have the foundational skills to empower you to perform successfully in this role.</li><li>
At least one year of hands-on experience in customer service, retail, banking, or financial services.</li><li>
Available to work Saturdays so members get the support they need when it&rsquo;s most convenient for them.</li><li>
You know what it takes to deliver a standout experience, and you&rsquo;re ready to connect with members by understanding their needs and helping them reach their goals.</li><li>
Cool, quirky skills we haven&rsquo;t asked about yet? We&rsquo;d love to hear about them.</li></ul>
Why You&rsquo;ll Love Working at Securityplus:
Mission-Driven Organization:
You&rsquo;ll be part of a credit union that&rsquo;s all about helping our members and communities thrive.
Competitive Salary &amp; Benefits Package:
We offer a competitive salary and comprehensive retirement benefits, including a 401(k) with company contributions, health, dental, and vision coverage, and the opportunity to earn an annual performance bonus and monthly incentives.
Opportunities for Career Growth:
We value internal development and offer opportunities for career progression into new roles and other departments as we continue to grow.
Work-Life Balance:
We believe in flexible time off. No burnout allowed here!
Culture of Fun and Collaboration:
No egos, no endless meetings&mdash;just a team of passionate people who genuinely love working together to make a positive difference.
Equal Employment Opportunity
Securityplus Federal Credit Union provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.
Reasonable Accommodations Statement
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Securityplus Federal Credit Union to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Securityplus Federal Credit Union's Human Resources Department at 410.281.6200.
Physical Demands and Work Environment
This position involves typical office work such as the use of the PC, reviewing manuals and related office papers, the use of the telephone, fax, and photocopy machines. While performing the duties of this job, the employee is required to sit, occasionally stand, walk, reach, talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
At-Will Statement
Your employment with Securityplus Federal Credit Union is on an at-will basis, meaning either you or the Company can terminate the employment relationship at any time, for any or no reason, and with or without cause or notice. As an at-will employee, your employment with Securityplus Federal Credit Union is not guaranteed for any length of time.
I understand the description of this job and the essential functions, as given above. I also understand that not all of the duties are described above, and that I will perform those above and other related duties as directed by my supervisor and management. I further understand that employment is at-will, and that either I or my employer may terminate the employment relationship at any time.</div>

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