fire alarm dispatcher

P&R Security Inc.

About Us:Alert-Tech Systems, Inc. is a leading provider of 24/7 alarm monitoring services for fire, burglary, medical, and panic alarms. We are committed to delivering reliable and efficient service to our customers and are seeking a dedicated, dependable, and detail-oriented Alarm Dispatcher to join our team at the local Central Station for the day-time shift during the week.Job Summary:As a Lead Alarm Dispatcher at Alert-Tech Systems, Inc., you will play a crucial role in ensuring the safety and security of our customers by responding to alarm signals, dispatching emergency services, and providing exceptional customer service. This full-time position requires working during the week day shift (7am - 3pm) and involves handling a variety of tasks related to alarm monitoring, emergency response, and assisting supervisor. This position also requires participation in an on-call rotation, which includes additional compensation.Lead Alarm Dispatcher Responsibilities:<ul><li>Respond to incoming alarm signals following documented procedures and maintain accurate records of each action taken.</li><li>Dispatch police, fire, or other emergency services as necessary based on alarm signals received.</li><li>Notify customers promptly of alarm issues and provide appropriate assistance.</li><li>Handle incoming customer, technician, and law enforcement calls, logging all actions for historical records.</li><li>Conduct equipment tests with customers or field associates to verify proper operation of alarm systems.</li><li>Monitor multiple internal electronic systems to ensure continuous response to alarm activity.</li><li>Address customer inquiries and complaints professionally and efficiently.</li><li>Perform basic troubleshooting of alarm systems over the phone with clients.</li><li>Actively participate in team meetings and provide valuable feedback to management.</li><li>Maintain a positive and professional attitude, fostering teamwork among associates.</li><li>Be flexible and available to work extra hours during emergencies or as needed.</li><li>Exercise good judgment and quick decision-making skills during emergency situations.</li><li>Assisting AlertCentral Supervisor.</li></ul>Qualifications:<ul><li>High School Education or GED; some college education preferred.</li><li>2-3 years of related experience and/or training in alarm dispatching or a similar field.</li><li>Excellent verbal and written communication skills.</li><li>Strong computer skills, including proficiency in relevant software applications.</li><li>Exceptional decision-making skills and the ability to think and act quickly.</li><li>Ability to articulate clearly and professionally.</li><li>Dependable, reliable, and strong work ethic.</li></ul>Additional Information:<ul><li>This position requires working full-time during the week day shift (7am - 3pm).</li><li>Opportunities for career growth and advancement within the company.</li><li>Training and ongoing support will be provided to ensure success in the role.</li><li>Important Company Policy: Cellphones are not permitted during the shift. Personal emergency calls may be addressed via the company landline.</li></ul>Pay: $18.00 per hourBenefits:<ul><li>Employee discount</li></ul>Experience:<ul><li>Customer service: 3 years (Required)</li></ul>Work Location: In person

Lead Alarm Dispatcher for Central Station (Daytime)

Sentry Alarms

About Us: Since 1977 Sentry Alarms has been a locally owned company that provides electronic security systems and services to both commercial and residential customers.Job Title: Alarm Monitor/Dispatcher-Full TimeShifts: Second Shift (3pm-11pm/4pm-12am) AvailableJob Summary: The Sentry Alarms Monitor will respond to alarms as well as business and residential control systems. The Monitor will use various communication devices, software, and hardware to successfully provide levels of security and information to customers of Sentry Alarms. The Monitor will work as a team with fellow Sentry Alarms employees to educate and assist customers. The Monitor will be responsible for providing an excellent customer experience and complete understanding of the sequence of events related to the signal being processed on behalf of the customer.Key Duties and Responsibilities<ul><li>Monitor and respond to alarm activity</li><li>Communicate with customers for alarm response and general information</li><li>Provide excellent customer service</li><li>Communicate with police and fire departments for proper alarm response</li><li>Maintain communication with necessary employees</li><li>Schedule service calls when appropriate</li><li>Author and revise necessary customer and account information</li><li>General office work, including filing</li><li>Other duties as assigned</li></ul>Skills &amp; Qualifications<ul><li>Ability to maintain project a calm attitude in alarm situations</li><li>Ability to follow monitored signals to resolution</li><li>Excellent oral and written communication skills</li><li>Ability to work weekends, evenings, and holidays</li><li>Ability to work as a team with diverse individuals</li><li>Ability to use various software programs, including but not limited to email, spreadsheets, word processing</li><li>Ability to be trained</li><li>Ability to use various electronic devices, including but not limited to tablets, smartphones, laptops</li><li>Ability to work both independently and aspart of a team</li></ul>Job Types: Full-time, Part-timePay: $17.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Work Location: In person

Alarm Monitor/Dispatcher

AG Group

Fire Alarm Supervisor &ndash; Job Description Job SummaryThe Fire Alarm Supervisor manages a team of technicians and ensures that all fire alarm systems are installed, inspected, maintained, and repaired according to the QCD/NFPA standards. The role involves both technical expertise and leadership responsibilities.Key Responsibilities&middot; Supervise installation, testing, Maintenance and commissioning of fire alarm systems and Fire suppression systems&middot; Ensure systems comply with relevant standards such as NFPA codes and qcd regulations&middot; Lead and coordinate a team of fire alarm technicians&middot; Conduct routine inspections, preventive maintenance, and system troubleshooting&middot; Review drawings, schematics, and system designs&middot; Identify faults and ensure timely corrective actions&middot; Maintain documentation, reports, and inspection records&middot; Liaise with clients, contractors, and safety authorities&middot; Provide training and guidance to junior staffRequired Skills &amp; Qualifications&middot; Diploma or degree in Electrical Engineering, Electronics, or related field&middot; Proven experience in fire alarm systems (installation &amp; maintenance)&middot; Strong knowledge of fire alarm panels, detectors, and suppression systems&middot; Familiarity with standards like NFPA 72,NFPA 101,NFPA 70&middot; Problem-solving and troubleshooting ability&middot; Good communication and reporting skills&middot; 3-5 Years of Experience in fire alarm system is preferred.&middot; UPDA Certification will be an advantageWork Location: In person

Fire Alarm supervisor

NEW STATE FACILITY MANAGEMENT

Job Summary: We are seeking an experienced and detail-oriented Fire Alarm Foreman to lead installation, maintenance, and inspection of fire alarm systems. The ideal candidate will supervise a team of technicians, ensure compliance with safety codes, and deliver high-quality work on schedule.Key Responsibilities:<ul><li>Supervise and coordinate fire alarm system installations, upgrades, and repairs</li><li>Lead and manage field technicians, ensuring productivity and safety</li><li>Interpret blueprints, schematics, and technical drawings</li><li>Ensure all work complies with local fire codes and safety regulations</li><li>Conduct system testing, troubleshooting, and commissioning</li><li>Maintain project schedules and communicate progress with project managers</li><li>Train and mentor junior technicians</li><li>Coordinate with clients, contractors, and inspectors</li></ul>Qualifications:<ul><li>Minimum [X] years of experience in fire alarm systems installation and supervision</li><li>Strong knowledge of fire alarm codes and standards (e.g., NFPA)</li><li>Ability to read and interpret technical drawings and wiring diagrams</li><li>Leadership and team management skills</li><li>Excellent troubleshooting and problem-solving abilities</li><li>Valid driver&rsquo;s license (if required)</li></ul>Preferred Certifications:<ul><li>NICET Certification (Level II or higher preferred)</li><li>OSHA Safety Certification</li></ul>Skills:<ul><li>Strong communication and organizational skills</li><li>Attention to detail and commitment to safety</li><li>Ability to work under pressure and meet deadlines</li></ul>Benefits:<ul><li>Competitive salary</li><li>Health insurance</li><li>Career growth opportunities</li></ul>How to Apply: Interested candidates should submit their resume to cvforjobs7070@gmail.com with the subject line &quot;Fire Alarm Foreman Application.&quot;Pay: QAR10.00 - QAR101.00 per monthWork Location: In person

FIRE ALARM FOREMAN

Intrepid

<div>As the Fire Alarm &amp; Mass Notification Lead , you will perform routine and complex maintenance and repairs on various fire alarms systems and suppression equipment, e.g., wet sprinklers &amp; kitchen extinguishing
ESSENTIAL JOB FUNCTIONS:
<ul><li>The purpose of this position is to inspect, service, maintain, repair fire alarm and suppression systems.
</li><li>Identifies hazards, defects, and the need for adjustment or repair.
</li><li>Ensure that work is in accordance with relevant codes.
</li><li>Shall develop and implement procedures to identify and prevent defective services from recurring.
</li><li>Performs other duties as assigned.
</li></ul>EDUCATION &amp; EXPERIENCE:
<ul><li>NICET Certified Level III &ndash; Inspection, Testing, and Maintenance of Fire Alarm Systems is required
</li><li>High School Diploma or equivalent
</li><li>Associate or bachelor&rsquo;s degree in engineering is highly desired.
</li><li>Minimum of 5 years of experience in the Fire Protection/Life Safety Industry including:
<ul><li>Experience in Fire Alarm &amp; Suppression Field as Journeyman and/or Foreman.
</li><li>Extensive knowledge of various types of Sprinkler Systems (wet, kitchen extinguishing, etc.)
</li></ul></li></ul>ADDITIONAL REQUIREMENTS:
<ul><li>Must possess a valid U.S. Driver&rsquo;s License
</li><li>Possess a valid U.S. Passport (preferred)
</li><li>Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY
</li><li>Able to obtain and maintain a valid Residency Visa for Qatar
</li><li>Must be able to work in extreme environmental conditions including dust and high temperatures.
</li><li>Must be able to endure long hours, exposure to weather and hazardous conditions.
</li></ul>KNOWLEDGE &amp; SKILLS:
<ul><li>High level of knowledge &amp; application of the National Fire Alarm Code and pertinent UFC codes.
</li><li>Must be thoroughly capable of reading, interpreting, and applying system design plans, as well as building construction drawings and documents.
</li><li>Ability and willingness to work independently and as a team member on all aspects of fire sprinkler systems, including maintenance, testing, repairs, and troubleshooting
</li><li>Maintain NICET Level II certification for Fire Alarm systems, Special Hazard systems and Inspection/Testing of Water Based Systems.
</li>Maintain NICET Level III certification for either Fire Alarms or Special Hazard systems. 
<li>
</li></ul>TRAVEL: 100%, in deployed location.
SECURITY CLEARANCE: Must have and maintain a DoD Secret Clearance.
<div><div><div><div><div><div><div>Intrepid Acquisition Holdings, LLC
www.intrepidgs.com
Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Acquisition Holdings, LLC. (&ldquo;IAH&rdquo; and/or &ldquo;Company&rdquo;) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div></div></div></div></div></div></div>

Fire Alarm & Mass Notification Lead

Allstate Fire Midwest

Job Title: DispatcherDepartment: Office Reports To: VP of Administration FLSA Status: Non-Exempt Location: Blue Springs, MOPosition SummaryThe Dispatcher plays a key role in ensuring the smooth scheduling and coordination of service calls for a growing fire protection company. This position is responsible for communicating with customers, assigning technicians, and coordinating multiple trades&mdash;including fire sprinkler, alarm, and extinguisher services&mdash;to complete jobs efficiently and on schedule.The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. Strong customer service and communication skills are essential, as the Dispatcher serves as the central point of contact between customers, technicians, and management.Key ResponsibilitiesScheduling &amp; Coordination<ul><li>Schedule, assign, and adjust service calls for multiple trades (e.g., fire sprinkler, alarm, fire suppression, and extinguisher technicians).</li><li>Coordinate multi-trade jobs to ensure efficient completion of work and minimal disruption to customers.</li><li>Monitor technician availability, travel times, and workload to maximize productivity.</li><li>Track job progress and update customers and managers as needed.</li></ul>Customer Service<ul><li>Act as the primary point of contact for incoming service requests via phone and email.</li><li>Communicate professionally with customers regarding scheduling, project updates, and service needs.</li><li>Provide timely follow-up on open service calls, quotes, and inspection results.</li><li>Handle customer inquiries and concerns with professionalism and a solutions-oriented approach.</li></ul>Administrative Support<ul><li>Create and maintain accurate service tickets, work orders, and scheduling records in company systems (e.g., ServiceTrade or similar software).</li><li>Verify customer information, job details, and required documentation before dispatching technicians.</li><li>Support the service department with data entry, report generation, and coordination of required permits or paperwork.</li><li>Assist with tracking technician time, job completion, and billing information as needed.</li></ul>Team Communication<ul><li>Work closely with technicians, service managers, and coordinators across departments to ensure seamless communication.</li><li>Anticipate and resolve scheduling conflicts or resource shortages.</li><li>Keep leadership informed of any delays, safety concerns, or significant customer issues.</li></ul>Qualifications<ul><li>High school diploma or equivalent required; Bachelor's degree preferred.</li><li>2+ years of experience in dispatching, scheduling, or coordination&mdash;preferably in fire protection, HVAC, construction, or a service trade environment.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and multitasking abilities with attention to detail.</li><li>Ability to work effectively under pressure and adapt to changing priorities.</li><li>Proficiency with Microsoft Office Suite; experience with dispatch or service management software (e.g., ServiceTrade, Vista, or similar) preferred.</li><li>Knowledge of fire protection services and terminology a plus.</li></ul>Core Competencies<ul><li>Customer Focus</li><li>Communication and Professionalism</li><li>Organization and Time Management</li><li>Problem Solving and Initiative</li><li>Team Collaboration</li><li>Adaptability in a Fast-Paced Environment</li></ul>Work Environment<ul><li>Fast-paced office environment supporting field service operations.</li><li>Frequent communication with customers, technicians, and management.</li><li>Standard office hours with occasional flexibility to accommodate emergency calls or after-hours coordination.</li></ul>Career GrowthAs part of a growing company, this position offers opportunities for advancement within the service or administrative management teams for individuals who demonstrate strong performance, reliability, and leadership potential. This position offers competitive pay and benefits, as well as eligibility for our company-wide profit-sharing plan.Benefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Dispatcher

Guardian Security Systems, Inc.

<div><div><div><div><div><div><div><div><div>*We appreciate your interest in joining our team! If your qualifications match our needs, we&rsquo;ll reach out directly to discuss next steps. Please do not call our offices for application updates. Thank you!*</div> 
About Us:
Guardian Security was founded in 1976, and we have been serving Washington State with their life and property protection needs since then - for nearly 50 years! We are locally owned and operated, with four offices located in Yakima, Tacoma, Bellingham, and in the SODO district of Seattle.
To learn more about us, visit https://www.guardiansecurity.com/
Kindness &ndash; Growth Mindset &ndash; Technical Excellence &ndash; Safety &ndash; Predictable Success &ndash; Customer Heroes
Position Summary:
Guardian's Central Station is seeking a part-time Alarm Dispatcher for the graveyard shift. The role involves processing over-the-phone requests, dispatching for various alarm events, and accurately evaluating alarm signals.
Pay:<ul><li>
$21-$24 per hour</li></ul>
The following schedule is available:<ul><li>
Part-time</li><li>
Graveyard (8 PM-4 AM)</li><li><div>
Workdays are flexible; availability for one weekend day is required.</div></li></ul>
Work Location:<ul><li>
In person at our Yakima location (408 S. 2nd Street Yakima, WA 98901)</li></ul><div>
OR</div><ul><li>
In person at our SODO Seattle location (1743 1st Ave S Seattle, WA 98144)</li><li>
The station is a 24/7, 365 day operation with on-site attendance required.</li></ul>
Core Duties:<ul><li>
Processing over-the-phone requests</li><li>
Dispatching on Fire, Security, Medical, and Life/Safety alarm events</li><li>
Comprehend and evaluate alarm signal events quickly and accurately</li><li>
Review account signal traffic history accurately and quickly</li><li>
Relay account/signal information in a complete and informationally dense manner</li></ul>
This list is not exhaustive. Other duties, responsibilities, and activities may change or be assigned as needed.
Key Competencies:<ul><li>Embodiment of our Core Values: Kindness, Safety, Customer Hero, Technical Excellence, Predictable Success, Growth Mindset.</li><li>Very detail-oriented, meticulous work ethic with desire to produce quality work output.</li><li>Ability to work independently and problem solve.</li><li>Must be comfortable communicating with any individuals, using any method of communication.</li></ul> 
Benefits:<ul><li>Sick Time</li><li>401(k) with company match after 1 year</li><li>Employee assistance program (EAP)</li><li>Tuition reimbursement/PAID Professional Development PTO (24 hours that renews every year!)</li></ul>
Computer Skills:<ul><li>Intermediate or higher technical skills when using computers is required.</li></ul> 
 Work Environment:
This job is 99% sedentary and it uses fingers, hands, arms when working with mouse, keyboard, and monitors. Close vision and distance vision are necessary. While performing the duties of this job, the employee may regularly lift and/or move up to 10 pounds and occasionally will lift and/or move up to 25 pounds.
Equal Employment Opportunity: We are committed to creating a diverse and inclusive workplace and encourage all qualified candidates to apply. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by applicable law.</div></div></div></div></div></div></div></div><div></div>

Part-Time Graveyard Dispatcher

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