fitness center front desk

Planet Fitness

<p></p><div><p>Planet Fitness is looking for energetic, enthusiastic <b>Front Desk Team Members </b>that are passionate about health &amp; fitness to join our amazing team. We have multiple hourly Front Desk positions open! These include part-time and full-time opportunities with flexible work schedules.</p><p></p><p><br>
Apply now!</p><div><b>
Our Front Desk Team Members enjoy:</b></div><ul><li><p>
Growth opportunities - 77% of our managers promoted from within</p></li><li><div>
A Free PF Black Card Membership valued at $24.99</div><ul><li><div>
Go to any gym and bring a guest for free</div></li><li><div>
Includes amenities such as free tanning, hydromassage &amp; total body enhancement</div></li></ul></li><li><div>
Free CPR certification</div></li><li><div>
Same day pay</div></li><li><div>
Free Fitness Trainer certifications</div></li><li><div>
Paid Time Off</div></li><li><div>
401k with a 4% company match</div></li><li><div>
Free Employee Assistance Program</div></li><li><div>
Health, Dental &amp; Vision Insurance</div></li><li><div>
Life insurance</div></li><li><div>
Short &amp; Long-Term Disability</div></li><li><div>
Volunteer opportunities in your local community</div></li><li><p>
A fun, judgement-free environment</p></li><li>Some benefits are exclusive to full time team members</li></ul><div></div><p><b><br>
Our Mission:</b> We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone&reg;. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.</p><p><b>
Essential Front Desk duties:</b></p><ul><li><div>
Answering member questions (in person or over the phone)</div></li><li><div>
Completing member check-ins</div></li><li><div>
Giving new member tours and signing them up</div></li><li><p>
Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)</p></li></ul><p><b>
What we are looking for:</b></p><ul><li><div>
Someone who is 16 years of age or older</div></li><li><div>
A great attitude</div></li><li><div>
Willing to learn new things</div></li><li><div>
A strong listener</div></li><li><div>
The ability to empathize and problem solve</div></li><li><div>
Punctuality and reliability is a must</div></li><li><p>
Great customer service skills</p></li></ul><p><b>
Physical Requirements</b></p><ul><li><div>
Continual standing and walking during shift.</div></li><li><div>
Continual reaching with hands/fingers/arms during shift.</div></li><li><div>
Occasional climbing, balancing, kneeling and crouching during shift.</div></li><li><div>
Must be able to occasionally lift over 50 pounds.</div></li><li><p>
Will encounter cleaning chemicals.</p></li></ul><p><b>
EEO Statement</b></p><p>
Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.</p></div><p></p>

Front Desk

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
 <br/>
 <br/>
 Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
 <br/>
 <br/>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;
 <br/>
 <br/>
 Characteristics that will make you a perfect match for our Front Desk Associate
 <br/>
 <br/>
 <strong>
  You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exhibit a positive and upbeat attitude.
  </li>
  <li>
   Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  </li>
  <li>
   Pride yourself on your work while being punctual, reliable, and dependable.
  </li>
  <li>
   Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  </li>
  <li>
   Act with integrity and show respect to everyone around you.
  </li>
  <li>
   Exhibit strong communication skills and have an ability to listen and empathize.
  </li>
  <li>
   Inspire and motivate others to achieve their goals.
  </li>
  <li>
   Are a quick study with the ability to apply what you have learned during online and hands-on training.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About the Front Desk Associate Role
  <br/>
  <br/>
 </strong>
 As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!
 <br/>
 <br/>
 Daily responsibilities for the Front Desk Associate also include
 <br/>
 <br/>
 <ul>
  <li>
   Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  </li>
  <li>
   Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  </li>
  <li>
   Resolve member concerns and escalate to a Manager as needed.
  </li>
  <li>
   Answer phones in a friendly manner and assist callers with their inquiries.
  </li>
  <li>
   Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  </li>
  <li>
   Perform prospective member calls and tours; assessing their membership needs.
  </li>
  <li>
   Execute retail transactions with accuracy and drive sales goals.
  </li>
  <li>
   Resolve member concerns and escalate to a Manager as needed.
  </li>
  <li>
   Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  </li>
  <li>
   Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  </li>
  <li>
   Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
  </li>
  <li>
   Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Your Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6-12 months of experience in a customer service environment is preferred
  </li>
  <li>
   Must be 18 years of age or older
  </li>
  <li>
   Willing to become CPR/AED Certified (Training provided by Planet Fitness)
  </li>
  <li>
   Basic computer proficiency
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands of the Front Desk Associate
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continual standing and moving throughout the club to accomplish tasks during shift.
  </li>
  <li>
   Continual communicating in person or on the phone to exchange information during shift.
  </li>
  <li>
   Must be able to lift up to 75 pounds.
  </li>
  <li>
   Will encounter toxic chemicals during shift.
  </li>
  <li>
   Frequent cleaning and sanitizing of equipment and facilities.
  </li>
  <li>
   Moving self in different positions, including bending and twisting, to accomplish tasks.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  More reasons to join Planet Fitness!
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, and Vision Insurance*
  </li>
  <li>
   Vacation*/Sick Time/Holiday Pay
  </li>
  <li>
   Free Black Card Membership
  </li>
  <li>
   401(k) Retirement Savings Plan
  </li>
  <li>
   Term Life Insurance*
  </li>
  <li>
   Healthcare and Dependent Care Flexible Spending Accounts*
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Employee perks and discounts
  </li>
  <li>
   Engaging team-building competitions and social events
  </li>
  <li>
   Please note that certain benefits listed above are for full-time employees only
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 E-Verify is used in the following states Florida, Georgia, North Carolina, South Carolina and Alabama
 <br/>
 <br/>
 <strong>
  Health and Safety Requirements
 </strong>
 Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
</div>


Front Desk Associate

<div>Overview:
<div><b>Who We Are:</b></div><div><br>
</div><div>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!<br>
</div><div>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!<br>
</div><div><b>
Who You Are:</b></div><div><br>
</div><div>
All of our Team Members at Planet Fitness share one thing in common &ndash; a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;<br>
</div><div>
Characteristics that will make you a perfect match for our Front Desk Associate:<br>
</div><div><b>
You:</b></div><ul><li>
Exhibit a positive and upbeat attitude.</li><li>
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>
Pride yourself on your work while being punctual, reliable, and dependable.</li><li>
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>
Act with integrity and show respect to everyone around you.</li><li>
Exhibit strong communication skills and have an ability to listen and empathize.</li><li>
Inspire and motivate others to achieve their goals.</li><li>
Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>
Responsibilities:
<div><b>About the Front Desk Associate Role:</b></div><div><br>
</div><div>
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!<br>
</div><div>
Daily responsibilities for the Front Desk Associate also include:</div><ul><li>
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>
Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Answer phones in a friendly manner and assist callers with their inquiries.</li><li>
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>
Perform prospective member calls and tours; assessing their membership needs.</li><li>
Execute retail transactions with accuracy and drive sales goals.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul>
Qualifications:
<div><b>About Your Qualifications:</b></div><ul><li>
6-12 months of experience in a customer service environment is preferred</li><li>
Must be 18 years of age or older</li><li>
Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>
Basic computer proficiency</li></ul><div><b>
Physical Demands of the Front Desk Associate:</b></div><ul><li>
Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>
Continual communicating in person or on the phone to exchange information during shift.</li><li>
Must be able to lift up to 75 pounds.</li><li>
Will encounter toxic chemicals during shift.</li><li>
Frequent cleaning and sanitizing of equipment and facilities.</li><li>
Moving self in different positions, including bending and twisting, to accomplish tasks.</li></ul><div><b>
More reasons to join Planet Fitness!</b></div><ul><li>
Medical, Dental, and Vision Insurance*</li><li>
Vacation*/Sick Time/Holiday Pay</li><li>
Free Black Card Membership</li><li>
401(k) Retirement Savings Plan</li><li>
Term Life Insurance*</li><li>
Healthcare and Dependent Care Flexible Spending Accounts*</li><li>
Tuition Reimbursement</li><li>
Employee perks and discounts</li><li>
Engaging team-building competitions and social events</li><li><i>Please note that certain benefits listed above are for full-time employees only</i></li></ul><div></div><div><br>
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama</div><div></div><div><b><br>
Health and Safety Requirements:</b><b> </b>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div></div>

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