fitness sales associate

Landmark Group

As a Membership Consultant at Fitness First, you will be an integral part of the sales team, responsible for engaging potential members and guiding them through their fitness journey. Reporting to the Senior Membership Sales and Renewal Manager, you will play a crucial role in driving membership sales and ensuring a seamless onboarding experience for new members. With a passion for sales and a dedication to providing exceptional customer service, you will contribute to the overall success and growth of Fitness First in the Middle East.
<br><div><div>1. Role Execution:
</div><div>To Ensure the Membership Consultant achieves their agreed Monthly Sales Goal and through hands on Service approach in line with company objective.
</div><div>Deliver Clear Thorough Membership options to all potential new members.
</div><div>To deliver excellent customers service to all club members and non-members.
</div><div>To Service our members from the start of their membership until they are no longer a member.
</div><div>Drive new memberships sales Daily, Weekly and Monthly.
</div><div>Provide unrivalled session delivery and support to client base.
</div><div>2. Training &amp; Development:
</div><div>Ensure updated product knowledge at all times including all the benefits of your club.
</div><div>In Depth knowledge of MZ including using the belt at least 8 times monthly.
</div><div>Have a genuine interest in all the latest developments in the fitness industry.
</div><div>Fully understand the 8 stages of a sale.
</div><div>Role play with your MSRM and CGM daily and weekly.
</div><div>Use your Sales scripts which are in your MC DAS book.
</div><div>Document all training with your MSRM in your DAS book and on separate training sheets.
</div><div>Complete RISE Sales training course and attend quarterly MC Training workshop.
</div><div>3. Minimum Performance Criteria:
</div><div>Fully understand company Sales ratios and the impact these ratios have on our business if they are not followed.
</div><div>Follow the company standard ratio&rsquo;s (CA Ratio 30% - SR Ratio 50% - Close Ratio 70%).
</div><div>Follow the 8 stages for every presentation.
</div><div>30 New contacts daily, 10 Follow ups daily, 12 appointments booked daily, 6 presentations, 3 sales and 30 new leads daily.
</div><div>Lead Generation activity focused daily 30 new leads minimum.
</div><div>7 days service calls on all joiners new joiners.
</div><div>1-12 and 1-31 set up and accurately used.
</div><div>TTS used and all Booked appointments and filled correctly.
</div><div>Full understanding of all price options and terms and conditions.<br>
</div><div></div><br>
<div>4. Performance Administrative Functions:
</div><div>Monthly Goal Setting complete with MSRM.
</div><div>Complete MC DAS Daily and update in the evening ready for morning MSRM one on one.
</div><div>Follow Daily MC Flow including appointment drives.
</div><div>MC DAS functional and being used correctly daily.
</div><div>Good understanding of MF required in order to offer the correct membership options.
</div><div>Fully understand Sales Brief with what offers are available and how we track those offers.
</div><div>Understand how to track sales accelerators like free month vouchers through MF.
</div><div>Immaculate understating required of Sales Pricing structure and what prices are on offer.
</div><div>Understand Terms and conditions of each membership.
</div><div>Understand Vetting and the implications on non-compliance.
</div><div>Full understanding of corporate product and process.
</div><div>Must understand sales commission and structure.
</div><div>5. Effectively Liaise with all other departments and club members:
</div><div>Majority of the role is call center based and driven but you will be required to collect and gain leads by different forms of lead generation activities this may include working on reception.
</div><div>Promote efficiency and team spirit.
</div><div>Inspect the club facilities throughout your shift.
</div><div>Liaise with fitness to help book outstanding GYS or help with Activate8 process</div></div>
<br>Secondary Education &ndash; A level or equivalent
<br><div><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
</p><p>Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
</p><p>We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p></div>
<br><div><div><div><div><div><div>Fitness First is one of the world&rsquo;s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.
<br>
<br>
We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.
<br>
<br>
Convenience is at the heart of everything we do. That&rsquo;s why you&rsquo;ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.
<br>
<br>
Fitness First is a global brand that originated in the UK &mdash; backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people&rsquo;s lives.
<br>
<br>
We know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.
<br>
<br>
Our brand belief is that fitness gives you the confidence, energy, and self-belief to go further in life.</div></div></div></div></div></div>

Membership Consultant_Membership Sales_East Riffa Mixed Fitnessfirst Bahrain_HOSP - East Riffa - Bahrain_Fitness First

24 Hour Fitness

<div><div><div><b>Who we are</b>
<br>
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.</div>
<div></div><div><b>You're excited about this role because you will:
</b><br>
<ul><li>Share your passion for fitness by helping new members get started on their fitness journey.</li><li>Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.</li></ul></div>
<div></div><div><b>You'll spend your days:
</b><br>
<ul><li>Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.</li><li>Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
</li><li>Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
</li></ul><br>
<b>We're excited about you because you:
</b><br>
<ul><li>Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.</li><li>Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.</li><li>Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment.</li></ul></div>
<div></div><div><div><b>VARIABLE COMPENSATION:</b></div>
<div>Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.</div>
</div><div></div><div><b>Availability</b>
<br>
<ul><li>Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community</li></ul></div>
<div></div><div><b>Travel Requirement</b><br>
<ul><li>Minimum travel may be required for training purpose and lead generation.
</li></ul><br>
<b>DISCLAIMER</b>: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.</div>
</div>Requirements:
<div><b>We're excited about you because you:
</b><br>
<ul><li>Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.</li><li>Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.</li><li>Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment.</li></ul></div>
<div></div><div><b>Availability</b>
<br>
<ul><li>Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community</li></ul></div>
<div></div><div><b>Travel Requirement</b><br>
<ul><li>Minimum travel may be required for training purpose and lead generation.</li></ul></div></div>

Sales and Service Associate

<div></div>O<br><div></div>u<br><div></div>r<br><div><p> journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Ove</p><p>r the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We </p><p>take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Fi</p></div>t<br><div><div><div><div><div><div>ness First is one of the world&rsquo;s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.
We <br>
<br>
offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.
Con<br>
<br>
venience is at the heart of everything we do. That&rsquo;s why you&rsquo;ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.
Fit<br>
<br>
ness First is a global brand that originated in the UK &mdash; backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people&rsquo;s lives.
We <br>
<br>
know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.
Our<br>
<br>
</div></div></div></div></div></div>

Membership Consultant_Membership Sales_Oasis Mall - Juffair_HOSP - Juffair - Bahrain_Fitness First

Flexzilla supplements

<p><b>Description</b></p><p>We are seeking an enthusiastic and dedicated Sales Associate for our vibrant sports supplement store, where health, wellness, and fitness come together to empower our customers to achieve their fitness goals. As a Sales Associate, you will play a crucial role in creating an exceptional shopping experience for our clientele, who range from fitness beginners to elite athletes seeking effective nutritional support. Knowledge of sports supplements, an understanding of fitness trends, and a passion for health and wellness are essential to thrive in this role. You will actively engage with customers, providing them with expert advice tailored to their individual needs, thereby fostering a supportive community atmosphere within the store. Your mission will be to inform customers about the benefits and applications of various products, leading to informed purchasing decisions. Additionally, maintaining store displays, keeping inventory organized, and ensuring the store atmosphere is clean and welcoming are all part of your responsibilities. If you are driven, knowledgeable, and eager to be part of a team that shares your passion for health and fitness, we want to hear from you! Join us in promoting wellness and empowering others to reach their potential through the right supplementation and guidance.</p><p><b>Responsibilities</b></p><ul><li>Greet customers and provide exceptional service to ensure a positive shopping experience.</li><li>Assist customers in selecting appropriate sports supplements based on their fitness goals and dietary needs.</li><li>Maintain and organize product displays to create an attractive store environment.</li><li>Monitor inventory levels and assist with restocking products as necessary.</li><li>Process sales transactions accurately and efficiently using the point-of-sale system.</li><li>Educate customers on the benefits and proper usage of our products through detailed consultations.</li><li>Stay updated on industry trends and product knowledge to share informative insights with customers.</li></ul><p><b>Requirements</b></p><ul><li>ENGLISH is a must, having to know arabic is a plus point.</li><li>High school diploma or equivalent; additional education in health and fitness is a plus.</li><li>Previous experience in retail sales, preferably in the health and wellness industry.</li><li>Strong knowledge of sports supplements and nutritional products.</li><li>Excellent communication and interpersonal skills to engage effectively with customers.</li><li>Ability to work collaboratively within a team environment and contribute positively to team dynamics.</li><li>Basic mathematical skills to handle transactions and inventory management.</li><li>Flexibility to work varied hours including weekends and holidays as needed.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you in Qatar ?</li><li>do you have No objection certificate (NOC) from previous employer? although its not necessary. but would you be able to transfer sponsorship to our company if selected?</li></ul><p>Experience:</p><ul><li>sales : 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>arabic (Preferred)</li></ul>

SALES ASSOCIATE (FEMALE OR MALE) IN SUPPLEMENTS STORE

<div><div><div><b>JOB SUMMARY</b><br>
The Sales and Service Manager (SSM) ensures the club delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSM is responsible for hiring and developing talented team members who build relationships and translate the value of 24 Hour Fitness product and service offerings, have a strong focus on behaviors that drive member acquisition and retention, and proactively review process and team member effectiveness. The SSM drives both successful guest and member engagement, and attainment of sales revenue goals.</div>
<div></div><div><b>ESSENTIAL DUTIES &amp; RESPONSIBILTIES</b><br>
<b>Leadership Excellence</b><br>
<ul><li>Hires, trains and fosters continuous development of all Sales and Service team members.</li><li>Leads Sales and Service team members to provide members with a full complement of product and service offerings tailored to meet members' individual needs. Models relationship building and product/service offerings, and acts as subject matter expert to support all team members in providing guests and members with tailored solutions and experiences.</li><li>Cultivates Sales and Services team members' skills through continuous assessment, feedback and coaching.</li><li>Implements and oversees ongoing training to ensure all Sales and Service team members provide exceptional service in a member-centric environment. Regularly shares industry updates to complement offerings.</li><li>Manages overall performance, engagement, and personnel matters for Sales and Service team members.</li><li>Manages Sales and Services team schedule within budgeted hours to ensure adequate coverage to meet member and guest needs.</li><li>Responsible for the successful attainment of department targets, including new member sales and fitness revenue, retail and member retention.</li></ul><b>
Sales Management &amp; Personal Sales</b><br>
<ul><li>Drives all new sales efforts within the club including new member sales, EFT, Point of Sale (POS) fitness packages, retail, and any club specific sales offerings.
</li><li>Develops business plans and review weekly sales numbers &amp; club statistics with GM to identify potential revenue gaps and modify team execution strategy as necessary.</li><li>Establishes monthly, weekly and daily sales goals for all Sales and Services
</li><li>Develops, executes and coordinates local club marketing activities.</li><li>Generates new business through lead management</li><li>Maintains current knowledge and awareness of marketing campaigns in order to effectively communicate to members and prospective members.
</li><li>Ensures new members are properly on-boarded with a plan to help achieve their intended health and wellness goals.</li><li>Consistently achieves or exceeds personal and team sales goals.</li></ul><b>
Member Experience</b><br>
<ul><li>Partner with General Manager (GM) to provide a best-in-class, member-centric experience that is tailored to guest and member needs.
</li><li>Lead by example to provide a clean, friendly, well-maintained club to members and guests.</li><li>Partner with club Personal Training team to execute company fitness initiatives designed to improve the overall member experience and meet club financial targets.</li><li>Engage members with various fitness offerings including personal training, group exercise classes and 24GO digital content.</li><li>Resolve member inquiries, concerns, and complaints in a professional manner within 24 Hour Fitness corporate and club parameters.</li></ul></div>
<div><br>
<b>ORGANIZATION RELATIONSHIPS</b><br>
The SSM reports to the General Manager. All Sales and Service Experts and Sales and Service Associate will report directly to the Sales and Service Manager.</div>
<div></div><div><div><b>VARIABLE COMPENSATION:</b></div>
<div>Team Members in this role are eligible to participate in 24 Hour Fitness's Club Team Bonus Plan, Fitness Sales, and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.
</div></div><div></div><div><b>QUALIFICATIONS</b>
<br>
<b>Knowledge, Skills &amp; Abilities</b><br>
<ul><li>Positive and productive leadership, including motivating, coaching, and communicating with diverse groups</li><li>Possess a strong member centric focus and is comfortable in engaging with members in person.
</li><li>Responds professionally to requests and inquiries from guests, members and team members.</li><li>Possesses strong organizational skills to execute and prioritize multiple tasks</li></ul><b>
Minimum Educational Level/Certifications</b><br>
<ul><li>High School Diploma or GED required</li><li>Bachelor's Degree preferred</li><li>Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization</li></ul><b>
Minimum Work Experience and Qualifications</b><br>
<ul><li>Prior management experience in service sales industry leading 4-10 employees preferred.</li><li>1-2 years of experience in service sales preferred.</li><li>Fitness industry experience preferred.</li></ul><b>
Physical Demands/ Environmental Conditions</b><br>
<ul><li>Ability to work in club office; move about club floors and rooms
</li><li>Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures
</li><li>Ability to communicate telephonically with members</li><li>Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system</li><li>While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts</li><li>Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required</li><li>Able to work in a loud environment</li></ul><b>
Travel Requirement</b><br>
<ul><li>Availability to travel 10% of the time to attend training and meetings</li></ul></div>
</div>
<div><br>
<b>DISCLAIMER</b>: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.</div>
Requirements:
<div><b>QUALIFICATIONS</b>
<br>
<b>Knowledge, Skills &amp; Abilities</b><br>
<ul><li>Positive and productive leadership, including motivating, coaching, and communicating with diverse groups</li><li>Possess a strong member centric focus and is comfortable in engaging with members in person.
</li><li>Responds professionally to requests and inquiries from guests, members and team members.</li><li>Possesses strong organizational skills to execute and prioritize multiple tasks</li></ul><b>
Minimum Educational Level/Certifications</b><br>
<ul><li>High School Diploma or GED required</li><li>Bachelor's Degree preferred</li><li>Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) from approved organization</li></ul><b>
Minimum Work Experience and Qualifications</b><br>
<ul><li>Prior management experience in service sales industry leading 4-10 employees preferred.</li><li>1-2 years of experience in service sales preferred.</li><li>Fitness industry experience preferred.</li></ul><b>
Physical Demands/ Environmental Conditions</b><br>
<ul><li>Ability to work in club office; move about club floors and rooms
</li><li>Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures
</li><li>Ability to communicate telephonically with members</li><li>Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system</li><li>While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts</li><li>Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required</li><li>Able to work in a loud environment</li></ul><b>
Travel Requirement</b><br>
<ul><li>Availability to travel 10% of the time to attend training and meetings</li></ul></div></div>

Sales and Service Manager

Planet Fitness

<div><p><b>Who We Are:</b></p><p>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!</p><p>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!</p><p><b>
Position Summary:</b></p><p>
As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.</li><li>
Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.</li><li>
Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).</li><li>
Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.</li><li>
Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.</li><li>
Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.</li></ul><p>
</p><p><b>Qualifications:</b></p><ul><li>
Previous customer service experience is preferred.</li><li>
Strong communication and interpersonal skills.</li><li>
Basic computer skills.</li><li>
Positive attitude with a passion for helping others and maintaining a welcoming environment.</li><li>
Ability to work in a fast-paced environment and manage multiple tasks.</li><li>
Ability to work flexible hours, including evenings and weekends.</li><li>
High school diploma or equivalent</li></ul></div>

Overnight Front Desk Full-Time Associate

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SALES ASSOCIATE (FEMALE OR MALE) IN SUPPLEMENTS STORE

Sales and Service Manager

Overnight Front Desk Full-Time Associate