fleet service coordinator

Cox Automotive

<div>Fleet service maintenance keeps the world moving. We're recruiting a <b>Breakdown Coordinator</b> to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.<br>
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If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!<br>
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<b>What's In It for You?</b><br>
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Here's a sneak peek at the benefits you could experience as a Cox employee:<br>
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A competitive salary and top-notch bonus/incentive plans.</li></ul><br>
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Exceptional work-life balance, flexible time-off policies and accommodating work schedules.</li></ul><br>
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Comprehensive healthcare, with multiple options for individuals and families.</li></ul><br>
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Generous 401(k) retirement plans with company match.</li></ul><br>
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Professional development and continuing education opportunities.</li></ul><br>
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Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li></ul><br>
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Extra perks like pet insurance, employee discounts and much more.</li></ul><br>
Check out all our benefits.<br>
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<b>What You'll Do</b><br>
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You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:<br>
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Assess and assign all open events.</li></ul><br>
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Verify proper authorization has been obtained to dispatch the event.</li></ul><br>
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Assign the appropriate and nearest service provider to make requested repairs.</li></ul><br>
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Advise the customer of the estimated time of arrival and follow instructions according to their requirements.</li></ul><br>
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Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.</li></ul><br>
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Address problems and customer inquiries as they arise.</li></ul><br>
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Who You Are</b><br>
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You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table:<br>
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<b>Minimum:</b><br>
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High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).</li></ul><br>
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A strong knowledge of dispatching and multitasking.</li></ul><br>
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Preferred:</b><br>
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Degree in related discipline or industry experience</li></ul><br>
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Availability:</b><br>
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Class start date: June 1, 2026</li><li>
Training schedule: Monday - Friday, 8:00 am - 5:00 pm ET</li><li>
Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift</li></ul><br>
Help us keep the wheels turning and the engines humming. Join Cox today!<br>
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USD 18.17 - 27.31 per hour<br>
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<b>Compensation:</b><br>
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Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.<br>
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<b>Benefits:</b><br>
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Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.<br>
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Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.<br>
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Application Deadline: 04/17/2026</div>

Breakdown Coordinator (Cox Fleet)

Meso

<div>Overview:
<div><b>
Keep Fleets Running. Keep Customers Moving.</b></div><div></div><div><br>
At <b>M.E.S.O. Inc.</b>, we pride ourselves on being the go-to partner for construction and industrial companies that rely on safe, dependable equipment. From mobile service and repairs and fleet support, our mission is simple: <b>keep our customers moving forward</b>.</div><div></div><div><br>
We&rsquo;re looking for a <b>Account Manager</b> to join our growing team. In this role, you&rsquo;ll be the central hub that keeps our service operations running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, this is your opportunity to make a direct impact on our customers&rsquo; success.</div><div></div><div><b><br>
If you&rsquo;re ready to play a key role in keeping fleets on the road and customers moving, M.E.S.O. Inc. wants to hear from you. Apply today and join a company that&rsquo;s driving the future of mobile equipment service.</b></div>
Responsibilities:
<h2 class="jobSectionHeader"><b>What You&rsquo;ll Do</b></h2><ul><li><div><b>
Own the schedule</b> &ndash; manage and coordinate daily schedules for our mobile service technicians</div></li><li><div><b>
Support the field</b> &ndash; process parts requests and ensure technicians have what they need to get the job done right</div></li><li><div><b>
Keep customers informed</b> &ndash; provide clear updates on timelines, lead-times, and service expectations</div></li><li><div><b>
Maintain accuracy</b> &ndash; update customer databases with current information and service details</div></li><li><div><b>
Bridge communication</b> &ndash; serve as the link between customers, technicians, and department managers</div></li><li><div><b>
Support accounting</b> &ndash; provide accurate maintenance contract billing information and prepare service invoices</div></li></ul>
Qualifications:
<h2 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h2><ul><li><div>
Strong organizational skills with the ability to balance multiple priorities</div></li><li><div>
Excellent communication skills &mdash; clear, professional, and customer-focused</div></li><li><div>
Experience in service coordination, dispatch, or customer support within the equipment, trucking, or fleet service industry (preferred)</div></li><li><div>
A team player who thrives in a collaborative, fast-moving environment</div></li><li><div>
Detail-oriented mindset with a commitment to accuracy in scheduling, billing, and documentation</div></li></ul>
Benefits:
<h3 class="jobSectionHeader"><b>Benefits</b></h3><ul><li>
Health, Dental, Vision &amp; Life Insurance</li><li>
401K Retirement Plan &amp; Matching</li><li>
Health Savings Account</li><li>
Paid Time Off</li></ul>
Posted Salary Range: USD $24.00 - USD $30.00 /Hr.</div>

Account Manager

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