flight operations manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Manager Flight Strategy and Planning
</div></div><div><div>Ref #
</div><div>231602
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Pilots &amp; Flight Operations
</div></div><div><div><ul><li>Closing date: 03-Mar-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p>
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations &ndash; Navigation Services team as a Manager Flight Strategy and Planning to be based in Doha, Qatar.</p><p>
As a Manager Flight Strategy and Planning, you will be responsible for providing strategic leadership and oversight of both the technical and operational aspects of Flight Dispatch and Flight Watch. This role ensures the development, implementation, and consistent enforcement of policies and procedures governing the Flight Dispatch function, in full compliance with all applicable safety, regulatory, and operational requirements.</p><p><b>
Specific responsibilities for the role include:</b></p><ul><li><p>
Manage and ensure the ongoing reliability and enhancement of operational capacity/capability of all Flight Dispatch technical support systems.</p></li><li><p>
Work closely with Manager Flight Dispatch and Flight Watch to develop Dispatch procedures, ensuring minimized cost of operations, improved OTP and improved safety and efficiency of flights.</p></li><li><p>
Work closely with Manager Flight Dispatch and Flight Watch to ensure Quality Control mechanisms and procedures are established within Flight Watch and Flight Dispatch environment.</p></li><li><p>
Ensure regular review of the process and identify gaps in the existing processes of Flight Dispatch and system capabilities to propose and coordinate improvement areas for enhanced efficiency.</p></li><li><p>
Ensure the functional/design specifications with the business case are presented to the senior management highlighting the impact of any unforeseen change on efficiency and providing a recommendation to mitigate risks in such situations, take full responsibility for overseeing the end-to-end project/process implementations.</p></li><li><p>
Manage business analysis of all projects directly handled, ensuring thorough business requirements analysis is maintained and completed for all projects within the Flight Dispatch area by the relevant department support.</p></li><li><p>
Identify Flight Dispatcher training requirements and ensure the process is established for developing and delivering training criteria and courses.</p></li><li><p>
In co-ordination with Flight Dispatch training function, ensure all training requirements for Flight Dispatchers are met and their records are maintained to ensure regulatory compliance.</p></li><li><p>
Analyse operational data and provide technical feedback on the Flight Dispatch and Flight Watch functions, the feasibility, improvement, and development requested by the Flight Operations management.</p></li><li><p>
Analyse operational data with flight dispatch training and convert the events into a training program to improve the functions of the Flight Dispatch Department.</p></li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
The successful candidate will have the following skills and qualifications:</p><ul><li><p>
Relevant College or University qualification with minimum of 9 years of job-related experience.</p></li><li><p>
Possession of Flight Dispatch Licence, Certificate or equivalent issued by a Regulatory Authority or a Regulatory Authority approved Institute.</p></li><li><p>
Experience in Flight Operations business administration, management consulting or strategic planning.</p></li><li><p>
In-depth knowledge of regulatory and compliance requirements relevant to dispatch and operational control (e.g., airline OPS specs, authority approvals, dispatch responsibilities).</p></li><li><p>
Knowledge in aviation Weather and NOTAM assessment and operational risk mitigation.</p></li><li><p>
Understanding of MEL/CDL operational impact (dispatch/operational implications).</p></li><li><p>
Experience in LIDO or NAVBLUE Computer Flight Planning systems preferred.</p></li><li><p>
Knowledge of ETOPS/EDTO/NAT HLA regulation and procedures preferred.</p></li><li><p>
Strong understanding of airport constraints, ATFM/flow programs, slot/curfew impacts, and airspace restrictions.</p></li><li><p>
Thorough knowledge of FAA/EASA/ICAO regulations and Airspace management preferred.</p></li><li><p>
Familiarity with safety, quality, and audit processes (SMS, IOSA or equivalent frameworks).</p></li><li><p>
Proficient with Microsoft 365, Power BI and office applications.</p></li><li><p>
Strong Analytical and Interpersonal skills.</p></li><li><p>
Excellent command of spoken and written English.</p></li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=231602</div></div></div></div></div></div></div></div>

Manager Flight Strategy and Planning

flydubai

<div>MAIN OBJECTIVE OF ROLE: To serve as the regulatory focal point for Flight Operations by leading the management, development, approval, and ongoing compliance of Flight Operations manuals, documents, and programs; ensuring alignment with applicable civil aviation regulations and industry standards. KEY RESPONSIBILITIES:
<ul><li>Coordinates the revision and amendment of Operations Manual Part A (OM-A) policies, instructions, and procedures related to weight and center of gravity, aircraft performance, ground handling, flight time limitations, dispatch, and flight planning, in collaboration with subject matter experts from Flight Operations Engineering, Navigation Services, Electronic Flight Bag, Crew Scheduling and Planning, Flight Dispatch, and Airport Services.</li><li>
Manages the Cold Weather Operations Program through the administration and seasonal update of the Cold Weather Operations Manual and Holdover Time Guidelines tables ensuring readiness and approval ahead of each winter season.</li><li>
Authors, reviews, and coordinates the issuance of Aircrew Notices (ACNs) and internal memos to ensure accuracy, clarity, and alignment with operational and regulatory requirements.</li><li>
Leads and provides subject-matter expertise during internal and external audits and assists in the implementation of corrective and preventive actions, as well as in the conduct of root cause analyses.</li><li>
Identifies discrepancies between Flight Operations manuals and applicable civil aviation regulations and advises on appropriate corrective actions.</li><li>
Prepares compliance matrices and conducts gap analyses in coordination with relevant stakeholders to support audit readiness for regulatory inspections (e.g., GCAA) and industry audits (e.g., IOSA), ensuring alignment with applicable requirements and standards.</li><li>
Provides oversight for the publication and revision of Flight Operations manuals, documents, and related publications in collaboration with the Technical Author to ensure accuracy, consistency, and timely release.</li><li>
Performs quality control functions of the Flight Operations documents and processes, ensuring adherence to applicable standards and internal procedures.</li><li>
Assists in the development and refinement of policies, instructions, and procedures within the OM-A and other applicable manuals, to ensure operational effectiveness and regulatory compliance.</li><li>
Liaises with the GCAA and Compliance Monitoring for approvals and acceptance processes for relevant Flight Operations manuals and documents, ensuring compliance with regulatory requirements and timely submissions.</li><li>
Represents Flight Operations in Safety Action Group (SAG), Operational Risk Assessment (ORA), and other relevant internal forums, contributing expert operational input and supporting risk mitigation initiatives.</li><li>
Monitors, analyzes, and responds to applicable flight crew reports, and provides recommendations on appropriate courses of action for effective closure.</li><li>
Identifies interrelationships and dependencies between Flight Operations manuals and documents (e.g., OM-A, Cold Weather Operations Manual) and other company operational or corporate documents, ensuring consistency and accuracy of cross-references across all materials.</li><li>
Ensures consistency and accuracy across Flight Operations manuals and documents (e.g., OM-A, Cold Weather Operations Manual) and other company operational or corporate documents, ensuring alignment with Compliance Monitoring review and approval processes.</li><li>
Liaises with the Compliance Monitoring department to submit document drafts for review, feedback, and formal approval in accordance with internal governance processes.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English (other languages an advantage)</li><li>
Minimum 7 years&rsquo; experience of airline experience as flight crew and/or experience in operational compliance and standards, including flight operations oversight, regulatory compliance, and operational documentation</li><li>
Years with qualifications: 7 - 9 years</li><li>
Any certification relevant to regulatory compliance</li><li>
Holds or have held an Air Transport Pilot license</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li><li>
Decision Making</li><li>
Inspiring &amp; Developing Others</li><li>
Strategic Thinking</li><li>
Business Acumen</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Senior Specialist - Operational Compliance & Standards

Air Arabia

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The OCC Duty Manager plays a central role in overseeing and coordinating the activities of multiple operational teams, ensuring the smooth and efficient operation of the Integrated Operations Control Centre (IOCC) during their assigned shift. They are responsible for monitoring flight status, identifying potential disruptions, implementing contingency plans, and making informed decisions to optimize operational efficiency, customer satisfaction, and cost-effectiveness in a multi-hub, multi-airline business model.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Executes all Operational Control Center (OCC) tasks for flights within the Daily Flight Schedule during assigned duty periods, maintaining a proactive approach to operational excellence.
  </li>
  <li>
   Acts as a focal point for resolving operational issues and conflicts that may arise within the IOCC during the assigned shift. Makes decisions to resolve disputes, coordinate solutions, and maintain a smooth flow of operations.
  </li>
  <li>
   Manages the entirety of the company's flight schedules, handling all operational facets with precision and foresight.
  </li>
  <li>
   Proactively organizes rerouting, rescheduling, or cancellation of flights, addressing both operational and commercial considerations, to optimize efficiency.
  </li>
  <li>
   Communicates and collaborates with IOCC management and other departments, addressing facility inadequacies that may disrupt scheduled flights, prioritizing safety and operational continuity.
  </li>
  <li>
   Takes the lead in initiating and monitoring emergencies, incidents, and accident responses, ensuring a swift and effective resolution.
  </li>
  <li>
   Reports accidents and incidents promptly to IOCC management, facilitating a comprehensive and transparent response.
  </li>
  <li>
   Exercises operational decision-making to restore operations during abnormal situations, conducting short delay analyses, aircraft and crew re-scheduling, diversions, and managing challenges such as adverse weather conditions, technical malfunctions, medical emergencies, and security threats.
  </li>
  <li>
   Monitors and processes incoming messages from relevant authorities in the countries where the airline operates, ensuring compliance with operational regulations.
  </li>
  <li>
   Monitors flight status and real-time operational data to identify potential disruptions, delays, or cancellations. Identify potential issues and develop contingency plans to minimize disruptions, maintain operational integrity, and protect the airline's reputation.
  </li>
  <li>
   Oversee the allocation of operational resources, including aircraft, crew, and ground equipment. Make decisions regarding resource utilization, ensuring the right resources are deployed at the right time to optimize efficiency and minimize costs.
   <br/>
   <br/>
  </li>
 </ul>
 Key Result Responsibilities - Continued
 <br/>
 <br/>
 <ul>
  <li>
   Ensures clear &amp; timely communication and collaboration with stakeholders across the organization, and external parties including airport authorities, air traffic control, and ground handling partners, to facilitate prompt and coordinated responses, maintain smooth operations and resolve any issues that may arise.
  </li>
  <li>
   Continuously monitor fuel consumption and implement fuel-saving measures, optimize flight routes, altitudes, and procedures, balancing cost-effectiveness with safety and efficiency considerations.
  </li>
  <li>
   Analyzes operational data and identify trends to suggest improvements, optimize processes, and enhance cost-effectiveness.
  </li>
  <li>
   Documents operational incidents, disruptions, and decisions made during the shift, maintaining accurate and comprehensive records for future reference and analysis.
  </li>
  <li>
   Ensures adherence to all applicable aviation regulations and safety standards while maintaining operational efficiency. Prioritizes the safety and well-being of passengers, crew, and ground staff while making informed decisions to minimize disruptions and delays.
  </li>
  <li>
   Contributes to building a conducive working environment that is performance driven, engaged, and committed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides direction, coaching and guidance to team members for their career and professional development.
  </li>
  <li>
   Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team.
  </li>
  <li>
   Ensures people management responsibilities are handled effectively in line with company procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree in aerospace, engineering, aviation operations, or a related field is required.
  </li>
  <li>
   Knowledge of emergency response protocols and procedures, including incident and accident management in the airline context.
  </li>
  <li>
   Understanding of meteorological principles and the ability to interpret weather forecasts and reports to make informed operational decisions.
  </li>
  <li>
   Familiarity with navigational systems and technologies used in aviation for route planning, navigation, and communication.
  </li>
  <li>
   Proficiency in Microsoft Office Suite and relevant aviation software, including crew management systems, flight planning tools, and operational data analysis.
  </li>
  <li>
   In-depth knowledge of national and international aviation regulations governing flight operations, safety, and compliance in a multi-hub, multi-airline environment.
  </li>
  <li>
   Knowledge of communication protocols within the aviation industry, including interactions with air traffic control, ground services, and other stakeholders.
  </li>
  <li>
   Crisis Management: Understanding of crisis management principles and the ability to lead and coordinate responses to critical incidents.
  </li>
  <li>
   Familiarity with decision-making frameworks and analytical tools for assessing and making critical decisions in time-sensitive situations.
  </li>
  <li>
   Knowledge of global geography, airspace structures, and airport infrastructure to facilitate effective flight planning and management.
  </li>
  <li>
   Understanding of aerospace industry operations, including flight planning, scheduling, crew management, and aircraft performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   10+ years of progressive working experience in airline operations of which a minimum of 3 years&rsquo; experience in management role, preferably in a multi-hub, multi airline environment.
  </li>
  <li>
   Ability to identify and assess operational risks, implementing strategies to mitigate potential issues and ensuring a proactive approach to risk management
  </li>
 </ul>
</div>


OCC Duty Manager

Delta Air Lines

<div></div><div><div><div><div><div><div><b>UNITED STATES, GEORGIA, ATLANTA</b></div><b><br>
 </b><div></div><div><b>FLIGHT OPS</b></div><b><br>
 </b><div></div><div><b>02-MAR-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 31236</b></div><b><br>
 </b><div></div><div><b>LINKEDIN TAG: #LI-MP2</b></div><b>
</b></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><div><p>A Flight Operations (Aviation Management) intern will assist in achieving divisional goals and contributing to the overall success of Delta Air Lines. Interns will be working with a specific team such as but not limited to Line Operations or the Chief Pilot Office.</p><p>
While each intern will be assigned individual duties, all interns are expected to work as a team to complete a team assignment that will be presented to Flight Operations Leadership at the end of the semester.</p><p>
Interns will have the opportunity to learn about other departments, such as but not limited to Flight Safety, Operations Customer Center, Technical Operations, In-Flight Service, and Airport Customer Service.</p><p>
This is a paid internship, including additional privileges such as standby travel anywhere in the Delta system while off duty.</p><p>
This is not a remote opportunity, Interns will work on-site at Delta's World Headquarters in Atlanta, Georgia.</p></div><br>
<div></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Must be enrolled in an undergraduate degree program with an aviation management discipline.</li><li>
Must be able to commit to the duration of the internship timeline: August 2026 through December 2026.</li><li>
Working as an intern does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.</li><li>
Must be able to work onsite in the Atlanta, GA office.</li><li>
Have a competitive GPA and be in good academic standing with your university.</li><li>
Should have aspirations of working in the field of Aviation Management.</li><li>
Demonstrate competency in skills that include, but are not limited to, collection and analysis of data, reading and summarizing new regulations, and the ability to problem solve quickly.</li><li>
Must have a comprehensive knowledge of Microsoft Outlook, Access, Word, Excel, Forms PowerPoint, and Smartsheet.</li><li>
Possess excellent communication skills, be able to process complicated issues quickly, and maintain confidentiality when dealing with sensitive information.</li><li>
Demonstrates that privacy is a priority when handling personal data.</li><li>
Consistently prioritizes safety and security of self, others, and personal data.</li><li>
Embraces diverse people, thinking, and styles.</li><li>
Possesses a high school diploma, GED, or high school equivalency.</li><li>
Is at least 18 years of age and has authorization to work in the United States.</li></ul>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><ul><li></li></ul></div></div></div></div><p></p>

Intern, Aviation Management - Flight Operations (Fall 2026)

ixigo

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Launched in 2007 by Aloke Bajpai &amp; Rajnish Kumar, ixigo (Le Travenues Technology Limited) is a technology company focused on empowering Indian travellers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travellers in making smarter travel decisions by leveraging artificial intelligence. The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, and cabs, and provide travel utility tools and services developed using in-house proprietary algorithms and crowd-sourced information. With over 54 crore Annual Active Users in Fiscal 2025, ixigo is the leading OTA for Next Billion Users in India. For more information, please visit http://www.ixigo.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role:
  </strong>
 </p>
 <p>
  We are seeking a highly driven and detail-oriented professional to take
  <strong>
   end-to-end ownership of flight operations
  </strong>
  . This is a high-intensity, execution-focused role ideal for someone with strong operational discipline, the ability to manage high transaction volumes, and a hands-on approach.
 </p>
 <p>
  The candidate will work closely with airline partners for refund and no-show recovery, drive closure of operational cases, and resolve customer issues in real-time to ensure a seamless post-booking experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Ensure accurate and timely processing of refund and no-show recovery in coordination with airline partners and internal teams.
  </li>
  <li>
   Track pending refund/No show cases, follow up continuously, and drive closure of all operational backlogs.
  </li>
  <li>
   Maintain operational SLAs and improve TAT across all key workflows.
  </li>
  <li>
   Own the complete process for refund recovery from airlines and partners.
  </li>
  <li>
   Coordinate and follow up on pending refund files, ADM/ACM disputes, and no-show claims.
  </li>
  <li>
   Maintain comprehensive logs of recovery cases, ensuring accuracy, completeness, and zero leakage.
  </li>
  <li>
   Escalate operational issues with airlines/partners proactively to achieve faster resolution.
  </li>
  <li>
   Work closely with customer support teams to reduce repeat escalations and improve customer experience.
  </li>
  <li>
   Identify recurring operational gaps and recommend process improvements.
  </li>
  <li>
   Ensure compliance with airline policies, internal SOPs, and operational guidelines.
  </li>
  <li>
   Generate daily/weekly operational MIS on refund TAT, escalation volumes, recovery performance, and error trends.
  </li>
  <li>
   Maintain updated documentation of all operational processes, SOPs, and workflow changes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification and Skills
  </strong>
 </p>
 <ul>
  <li>
   4&ndash;5 years of experience in operations within the travel, airline, or OTA industry (preferred).
  </li>
  <li>
   Strong understanding of flight operations&mdash;refund rules, no-show policies, ADMs/ACMs, GDS processes.
  </li>
  <li>
   Proven experience working in high-volume, fast-paced operational environments.
  </li>
  <li>
   Strong analytical and problem-solving skills with high attention to detail.
  </li>
  <li>
   Excellent communication and stakeholder coordination skills.
  </li>
  <li>
   Proficiency in Excel, Google Sheets, dashboards, and operational reporting tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Additional Information
  </strong>
 </p>
 <p>
  Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.
 </p>
</div>


Assistant Manager - Operations (Flight Business)

Riyadh Air

<div>About the Company:
<div><div><div><p>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.</p></div></div></div>
About the Role:
<p>
Can you lead a 24/7 Crew Operations function that keeps the schedule intact no matter the disruption?</p><p></p><p><br>
We are seeking a professional to lead all Crew Control and Crew Operations Centre activities, ensuring regulatory compliance, operational resilience and effective disruption management.</p><p><br>
</p><p>This role safeguards the integrity of the flight schedule through data-driven decision making, strong operational leadership and close cross-functional collaboration.</p><p><br>
</p><p>You will direct real-time responses to IROPS, crew shortages and operational disruptions, approve critical deployment decisions, and ensure seamless shift continuity across controllers, crew operations officers and duty managers.</p><p></p><p><br>
You will oversee monthly rosters for Flight and Cabin Crew, ensuring legality, fairness and resilience while optimising reserve and standby coverage to protect daily readiness.</p><p></p><p><br>
Through proactive forecasting, fatigue and qualification monitoring, and robust FRMS oversight, you will maintain compliance with General Authority of Civil Aviation (GACA), International Civil Aviation Organization (ICAO) requirements and company policies.</p><p><br>
</p><p>You will lead scenario modelling and proactive disruption planning, drive continuous improvement initiatives, standardise operational governance and documentation, and ensure audit readiness at all times.</p><p><br>
</p><p>In parallel, you will manage crew-related costs, including utilisation, reserve efficiency, hotels and logistics, aligning operational performance with budget discipline.</p><p></p><p><br>
This is a leadership role for someone who combines operational control expertise, regulatory depth and strategic workforce oversight to deliver safe, reliable and resilient operations.</p><p></p><div><div><div><div><div><div><div><div><p><i><br>
Lead the operation behind the operation so every departure is backed by confidence, compliance and control.</i></p></div></div></div></div></div></div></div></div>
About You:
<p>
Degree qualified, you will demonstrate a minimum of 7 years of progressive aviation operations experience, ideally in Crew Control, Crew Planning, or Rostering.</p><p></p><p><br>
You are expected to have a strong understanding of FTL, FRMS, legality standards, and regulatory governance within airline operations.</p><p></p><p><br>
We&rsquo;d love to hear from you even more if you have experience in a demonstrated leadership role in a 24/7 real-time operational environment.</p><p></p><p><br>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p></p><p><br>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div>

Manager Crew Operations

Aviation Services Management (ASM)

<div><div><p>ASM is looking to hire HR &amp; Admin Manager who will be a focal point for HR services supporting its business units globally in all functional areas including but not limited to Talent Acquisition, Performance Management, Comp &amp; Ben, Employee Relations etc. The role will also be required to assist Flight Operations Manager with Flight Crew Management, Crew Scheduling and Crew Licensing.</p>
<p>Duties and responsibilities will include but not limited to:</p>
<ul><li>Drive the implementation of strategic and operational HR programs aligned with the company goals and in compliance with local legislation.</li><li>
Manage the recruitment process including job advertisement, shortlisting, interviews, references, psychometrics, salary negotiations and on-boarding/off-boarding process.</li><li>
Lead the performance management process by guiding and advising managers on continued staff development by setting objectives, development plans, coaching and providing feedback. Consult with line managers to proactively identify and address employee performance issues.</li><li>
Identify opportunities to enhance employee engagement and morale based on feedback from climate surveys, exit interviews etc. throughout the business by liaising with HODs to assist with productivity and retention &amp; building a positive working environment.</li><li>
Design and Develop HR policies aligned with company strategies.</li><li>
Manage Payroll and Benefits program.</li><li>
Manage HRIS, Company Portals, Company Documents/Licensing and Government Relations.</li><li>
Assist Flight Operations Manager with Flight Crew Management, Crew Scheduling and Crew Licensing.</li></ul>
<p><b>Requirements:</b></p>
<ul><li>Min. 8 years of experience in Human Resources</li><li>
Min. 3 years&rsquo; experience as Senior HR Generalist/Managerial role in Aviation industry</li><li>
Bachelor&rsquo;s Degree in Business Management / Administration / Human Resources and/or a qualified member of the CIPD (or equivalent)</li><li>
Understating of Flight Operations and Flight Crew Licensing</li><li>
Proven professional experience in Recruitment, Performance Management, Change Management, Job Evaluations, Employee Relations, HR systems and Employee Engagement.</li><li>
Excellent verbal and written communication skills in English</li><li>
Resilient, have a passion for working in the dynamically growing aviation industry</li><li>
Ability to work well under pressure ensuring tasks are prioritized and goals are met</li><li>
Has good presentation and communication skills</li><li>
Result-oriented, persistent, reliable and consistent</li></ul>
</div><div><div><div><div><b>Job Category: </b>Human Resources
</div><div><b>Job Type: </b>Full Time
</div><div><b>Job Location: </b>UAE</div></div></div></div></div>

HR & Admin Manager

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