floor care manager

Healthcare Services Group

<div>Overview:
<div><b>
Role: Environmental Services Department Manager</b></div><p></p><div><br>
Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!</div>
Available Benefits for All Employees:
<ul><li><b>Comprehensive Benefits Package - Medical, Dental, and Vision</b></li><li><b>
Free Telemedicine Services on Day 1*</b></li><li><b>
Paid Holidays &amp; Vacation</b></li><li><b>
401 (k)</b></li><li><b>
Get paid when you need it with PNC EarnedIt</b></li><li><b>
Financial Wellness Support from PNC Workplace Banking</b></li><li><b>
Free Prescription Discount Program</b></li><li><b>
Employee Assistance Programs</b></li><li><b>
Training &amp; Development Opportunities</b></li><li><b>
Employee Recognition Programs</b></li><li><b>
Employee Stock Purchase Plan</b></li><li><b>
Nationwide Transfer Opportunities</b></li></ul><br>
<p></p>
Benefits Link:
<div><b>
Click here for more benefits information</b></div><div></div><div><b><br>
or copy this link</b>: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf</div><div></div><ul><li><br>
<i>Not available in AR.</i></li></ul>
Responsibilities:
<ul><li>Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.</li><li>
Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.</li><li>
Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.</li><li>
Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.</li><li>
Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.</li><li>
Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.</li><li>
Maintain consistent attendance, punctuality, and timely completion of tasks.</li><li>
Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.</li><li>
All other duties as assigned.<br>
</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent preferred.</li><li>
Two years of experience in healthcare housekeeping and supervision preferred.</li><li>
Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.</li><li>
Compliance with COVID-19 vaccination policies.</li><li>
Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.</li><li>
Must be able to perform routine, repetitive tasks continuously.</li><li>
Must be able to work around food and cleaning products.</li><li>
Able to follow oral and written instructions, and perform routine, repetitive tasks daily.</li><li>
Residency within the service area required.</li></ul><div></div><div><b><br>
Ready to Join Us?</b></div><div>
If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!</div>
EEO Statement:
<div><i>
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.</i></div></div>

Environmental Services Department Manager

<div>Overview:
<p>
Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. This structured and paid 12-week program will develop you to manage and oversee environmental services in a healthcare setting with hands-on and computer based training.</p><p>
At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and begin your journey to make a difference!</p>
Available Benefits for All Employees:
<ul><li><b>Comprehensive Benefits Package - Medical, Dental, and Vision</b></li><li><b>
Free Telemedicine Services on Day 1*</b></li><li><b>
Free Prescription Discount Program</b></li><li><b>
Get paid when you need it with PNC EarnedIt</b></li><li><b>
Financial Wellness Support from PNC Workplace Banking</b></li><li><b>
Employee Assistance Programs</b></li><li><b>
Training &amp; Development Opportunities</b></li><li><b>
Employee Recognition Programs</b></li><li><b>
Employee Stock Purchase Plan</b></li><li><b>
Nationwide Transfer Opportunities and Career Development</b></li><li><b>
Vacation and Sick pay</b></li></ul><br>
<div></div>
Benefits Link:
<div><b>
Click here for more benefits information</b></div><div></div><div><b><br>
or copy this link</b>: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf</div><div></div><ul><li><br>
<i>Not available in AR.</i></li></ul>
Responsibilities:
<ul><li>Assist in managing and supervising housekeeping, laundry, and floor care staff.</li><li>
Learn to ensure compliance with policies, procedures, and federal/state requirements.</li><li>
Participate in staff training, development, and scheduling.</li><li>
Maintain records of income, expenditures, supplies, personnel, and equipment.</li><li>
Act as liaison between building occupants/administrators and HCSG staff, effectively communicating directives.</li><li>
All other duties as assigned.</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent preferred.</li><li>
Previous experience in food service or hospitality preferred.</li><li>
Strong organizational and communication skills.</li><li>
Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.</li><li>
Must have computer skills with the ability to maintain records and complete reports as required, including web-based reporting.</li><li>
Compliance with COVID-19 vaccination policies</li><li>
Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.</li><li>
Must be able to perform routine, repetitive tasks continuously.</li><li>
Must be able to work around food and cleaning products.</li><li>
Able to follow oral and written instructions, and perform routine, repetitive tasks daily.</li><li>
Residency within the service area required</li></ul><div></div><div><b><br>
Ready to Join Us?</b></div><p>
If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!</p>
EEO Statement:
<div><i>
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.</i></div></div>

Environmental Services - Manager in Training

Eurest

<p></p><div><ul><li>We are hiring immediately for full time <b>OVERNIGHT FLOOR TECHNICIAN </b>positions.</li><li><b>
Location</b>: Delta CLT - 5501 Josh Birmingham Pkwy, Charlotte, NC 28208 <i>Note: online applications accepted </i><i>only</i><i>.</i></li><li><b>
Schedule</b>: Full time schedules; 3rd shift available, overnight, and weekends needed. More details upon interview.</li><li><b>
Requirement</b>: Prior customer service and janitorial experience is preferred.</li><li><b>
Perks: Weekly pay and parking!</b><br>
<ul><li><i>Internal Employee Referral Bonus Available</i></li></ul></li><li><b>
Fixed Pay Rate</b>: $19.50 per hour.</li></ul><p></p><p><b><br>
We Make Applying Easy! </b>Want to apply to this job via text messaging? Text <b>JOB</b> to <b>75000 </b>and search <b>requisition ID number</b><b> 1515973.</b></p><p>
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg</p><p>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.</p><p>
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!</p><p></p><p><br>
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, &ldquo;connect with people, inspire through food, create solutions, and live our promise,&rdquo; is exemplified throughout our organization. Eurest is proud to serve the world&rsquo;s most respected successful corporations, including many of the Fortune 500.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p><b>Summary: </b>Floor Technician is responsible for floor maintenance, restoration, and the operation of industrial floor care equipment.<br>
<br>
</p><p><b>Essential Functions:</b></p><ul><li>
Maintains knowledge of principles of hard-surface floor maintenance and use proper procedures on hard floor care including stripping and refinishing, burnishing, spray cleaning, and spray buffing</li><li>
Operate various types of industrial floor care equipment</li><li>
Utilize automated equipment for cleaning of large area of floor surface</li><li>
Use the proper procedures on carpet and upholstering including shampooing, damp surface, extractions, spot cleaning, vacuuming, etc.</li><li>
Perform maintenance and restorative processes for all floor surface types</li><li>
Other duties as assigned by manager</li></ul><p><b>
Qualifications:</b></p><ul><li>
Previous experience as a floor care technician or in related role preferred</li><li>
Proven knowledge of floor care equipment and techniques required</li><li>
Knowledge and ability to follow safety procedures</li><li>
Requires frequent lifting, carrying, pushing, pulling of up to 50 lbs.</li></ul><p>
</p></div></div></div><p><b>Associates at Eurest are offered many fantastic benefits.</b></p><p><b>
Full-time and part-time positions offer the following benefits</b> to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</p><p><b>
Full-time positions also offer the following benefits</b> to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</p><p>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. <i>For positions in Washington State, Maryland, or to be performed Remotely,</i><i> click here</i> or copy/paste the link below for paid time off benefits information.</p><p><i>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf</i></p><p><b>
About Compass Group: Achieving leadership in the foodservice industry</b></p><p>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</p><p><br>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.</p><p>
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/</p><p>
Applications are accepted on an ongoing basis.</p><p>
Eurest maintains a drug-free workplace.<br>
Req ID: 1515973</p><p>
[[req_classification]]</p></div>

OVERNIGHT FLOOR TECHNICIAN (FULL TIME)

Associated Veterinary Partners

<div><p><b>Inventory Manager (part-time or full-time)</b><br>
<b>Location: Sheepshead Bay Veterinary Hospital - Brooklyn, New York</b></p><p><b>
About The Role:</b></p><p><b>
Sheepshead Bay Veterinary Group</b>, part of <b>Associated Veterinary Partners</b> (AVP), is seeking a highly organized and experienced <b>Inventory Manager</b> to support our fast-paced, high-volume hospital. Our hospital operates 7 days a week and requires a strong inventory system to support continuous patient care and weekend demand. This is a hands-on, in-hospital role that works closely with doctors, technicians, and leadership to ensure inventory supports the flow of the hospital without disruption.
</p><p>When not performing inventory-related responsibilities, this role functions as a lead team member on the hospital floor, working alongside the Practice Manager to support daily operations. Hours outside of inventory responsibilities will be scheduled based on hospital needs and performed in the capacity of a CSR, Veterinary Assistant, or Veterinary Technician.</p><p><b>
What You'll Do</b></p><ul><li>
Perform weekly inventory counts and manage stock levels</li><li>
Place and track inventory orders aligned with hospital demand</li><li>
Receive, unpack, and verify deliveries against packing slips</li><li>
Stock inventory using FIFO and maintain organization of pharmacy and storage areas</li><li>
Monitor expiration dates, reduce waste, and identify trends</li><li>
Track back ordered items and communicate alternatives to doctors</li><li>
Maintain controlled substance logs and ensure compliance</li><li>
Complete quarterly inventory counts and assist with additional inventory counts as needed to support hospital and company operations</li><li>
Assist with special orders, including prescriptions and vendor communication</li><li>
Act as a lead team member on the hospital floor, supporting daily operations alongside the Practice Manager when not performing inventory responsibilities</li></ul><p></p><p><b>
What We're Looking For</b></p><ul><li>
Previous inventory management experience required</li><li>
Veterinary hospital experience strongly preferred
</li><li>Strong organizational and time management skills
</li><li>High attention to detail and accountability
</li><li>Ability to multitask in a fast-paced environment
</li><li>Strong communication and teamwork skills
</li></ul><p></p><p><b>Compensation, Benefits &amp; Other Details</b></p><ul><li>
Pay range: $28&ndash;$31 hour depending on experience</li><li>
Part-time or full-time opportunity
</li><li>Part-time minimum: 25 hours per week
</li><li>Hospital-based position (not remote)
</li><li>Comprehensive Benefits: Health, vision, and dental insurance</li><li>
401(k), and PTO</li></ul></div>

Inventory Manager

Petco

<ul><div>In Store Jobs
</div><div>R356532
</div><div>Full time
</div><div>Not Remote
</div><div>13375 Poway Rd, Poway, CA 92064 United States</div></ul>
<br><div><div><div>Want to help pets live their best lives?</div><div>
We&rsquo;re proud to be where the pets go and where the <i>pet people</i> go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, <b>Petco is the place for you</b>.
</div><div>Our core values capture that spirit as we work to improve lives by doing what&rsquo;s right for pets and people.
</div><ul><li><b>Pet First &ndash; Protect &amp; Empower.</b> All pets should <b>Live their Best Life.</b> We put the needs of pets and pet parents at the center of everything we do.
</li><li><b>Foster the Fun &ndash; Connect &amp; Bond.</b> Our <b>Passion</b> for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
</li><li><b>Let&rsquo;s Go! Own &amp; Commit.</b> We are stronger as <b>One Petco team.</b> We bring our unique superpowers and champion authenticity in everyone to drive success.
</li></ul><div>About Petco:</div><div>
We&rsquo;re proud to be <b>&quot;where the pets go&quot;</b> to find everything they need to live their best lives for more than 60 years &mdash; from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood &mdash; the boundless boops, missing slippers, late night zoomies and everything in between. And we&rsquo;re here for it. Every tail wag, every vet visit, every step of the way. We are <b>29,000+</b> strong and together we nurture the pet-human bond in more than <b>1,500</b> Petco stores across the U.S., Mexico and Puerto Rico, <b>250+</b> Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately <b>7 million animals</b> through in-store adoption events.
</div><div>As an <b>Assistant Manager</b>, you play a critical leadership role in bringing this purpose to life. You support the General Manager in running a high-performing Pet Care Center, leading partners, caring for pets, and delivering exceptional customer experiences.</div><div>
You are a trusted leader on the sales floor, stepping in as the lead in the General Manager&rsquo;s absence, and a role model who helps develop talent, drive results, and ensure operational excellence every day.</div><div><b>
What You&rsquo;ll Do</b></div><div><b>
Pet First</b></div><ul><li>
Uphold Petco&rsquo;s animal care standards, ensuring the health, safety, and proper handling of all animals.</li><li>
Promote a safe, welcoming environment for pets, pet parents, and partners.</li><li>
Act with integrity and care in every decision that impacts pets and their families.</li></ul><div><b>
Foster the Fun</b></div><ul><li>
Lead, motivate, and engage store partners to deliver outstanding service and build customer loyalty.</li><li>
Support hiring, onboarding, training, and ongoing development of store partners.</li><li>
Provide timely coaching, feedback, and recognition to strengthen performance and engagement.</li><li>
Maintain a clean, organized, and visually appealing store that reflects Petco&rsquo;s brand and values.</li></ul><div><b>
Let&rsquo;s Go!</b></div><ul><li>
Support daily store operations to ensure smooth workflow and execution.</li><li>
Drive sales, service, and operational goals by leading from the floor.</li><li>
Monitor store performance metrics and share results and insights with the General Manager.</li><li>
Assist with inventory control, merchandising execution, and promotional events.</li><li>
Step into leadership responsibilities and decision-making in the absence of the General Manager.</li><li>
Resolve escalated customer concerns quickly and professionally.</li></ul><div><b>
Key Responsibilities</b></div><div><b>
People Leadership</b></div><ul><li>
Serve as a role model for Petco values, behaviors, and service standards.</li><li>
Coach partners to strengthen selling skills, pet care knowledge, and customer engagement.</li><li>
Support a positive, inclusive, and collaborative team culture.</li><li>
Assist with performance management and accountability.</li></ul><div><b>
Business &amp; Operations</b></div><ul><li>
Execute merchandising standards and ensure accurate inventory levels.</li><li>
Support labor efficiency, task prioritization, and operational routines.</li><li>
Ensure compliance with all company policies, procedures, and safety standards.</li><li>
Assist with additional duties as needed to support business needs.</li></ul><div><b>
What Success Looks Like</b></div><ul><li>
Pets are healthy, safe, and cared for to Petco standards.</li><li>
Customers receive friendly, knowledgeable, and solution-focused service.</li><li>
Partners feel supported, coached, and motivated.</li><li>
The Pet Care Center runs smoothly, looks great, and consistently meets performance goals.</li></ul><div><b>
What You Bring</b></div><div><b>
Experience &amp; Skills</b></div><ul><li>
2+ years of retail experience, including supervisory or management experience.</li><li>
Proven ability to lead, coach, and motivate a team.</li><li>
Strong problem-solving and decision-making skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency with point-of-sale systems and Microsoft Office applications.</li><li>
Passion for animals and knowledge of pet care strongly preferred.</li></ul><div><b>
Essential Functions &amp; Work Environment</b></div><div>
This role is primarily performed in a <b>Pet Care Center retail environment</b>. The Assistant Manager is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.</div><ul><li>
Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.</li><li>
The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.</li><li>
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.</li><li>
Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.</li><li>
Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.</li><li>
Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.</li><li>
This is a full-time position. Eligibility for full-time status is based on average hours worked, as defined by company policy and applicable law.</li><li>
A limited amount of travel may be required for training, meetings, or community engagement.</li></ul><div>
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.</div><div><b>
Why You&rsquo;ll Love It Here</b></div><ul><li>
Purpose-driven work that makes a difference for pets and people.</li><li>
Hands-on leadership experience and career growth opportunities.</li><li>
A supportive, inclusive culture built on teamwork and authenticity.</li><li>
The chance to grow your leadership skills while having fun doing meaningful work.</li></ul><div>
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</div><div>
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.</div><div><b>
Salary Range: </b>$25.50 - $39.50</div><div>
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits<div>
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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.</div><div><br>
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Assistant Manager

Go Business

<p><b>Job Title:</b> Floor Manager<br/><b>Location:</b> Doha, Qatar</p><p>Salary: 4,000</p><p><b>Job Type:</b> Full-Time</p><p><b>Job Description:</b><br/>Our company is looking for an experienced and hands-on <b>Floor Manager</b> to oversee daily caf&eacute; operations and ensure excellent customer service. The ideal candidate will be responsible for managing staff, maintaining service quality, and creating a welcoming environment for customers.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise daily floor operations and ensure smooth service flow</li><li>Lead, train, and motivate the caf&eacute; team</li><li>Maintain high standards of customer service and resolve complaints professionally</li><li>Monitor staff performance and ensure proper scheduling</li><li>Ensure cleanliness, hygiene, and safety standards are maintained</li><li>Coordinate with kitchen/barista team for efficient service</li><li>Handle opening and closing procedures</li><li>Track inventory and report stock requirements</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience as a Floor Manager or similar role in a caf&eacute; or restaurant</li><li>Strong leadership and team management skills</li><li>Excellent communication and customer service abilities</li><li>Ability to work in a fast-paced environment</li><li>Well-organized and detail-oriented</li><li>Flexibility to work shifts, weekends, and holidays</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Floor Manager

Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div><b><br>
Sales:</b></div><br>
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div><br>
</div><div><b>People:</b></div><br>
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><p></p><ul><li><b><br>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

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