floor manager

Digital Penguin

About the RoleWe are looking for an experienced and results-driven Floor Manager to oversee daily operations, support team performance, and ensure the highest standards of customer service. The successful candidate will be responsible for managing advisors, monitoring productivity, providing coaching, and maintaining a positive and professional working environment.Key Responsibilities<ul><li>Supervise and support a team of Customer Service Representatives (CSRs).</li><li>Conduct daily performance assessments and provide constructive feedback to team members.</li><li>Monitor CRM activity throughout the day to ensure agents are actively engaged and adhering to productivity standards.</li><li>Track agent statuses and investigate extended periods of inactivity or time spent on pause outside of authorized breaks.</li><li>Monitor attendance, punctuality, and adherence to schedules.</li><li>Provide coaching, mentoring, and ongoing performance improvement support.</li><li>Conduct call monitoring and quality assurance reviews to ensure service and compliance standards are maintained.</li><li>Deliver induction and training sessions for new joiners, ensuring they understand company processes, systems, compliance requirements, and performance expectations.</li><li>Assist with training, and development of new and old team members.</li><li>Ensure individual and team KPIs are achieved.</li><li>Generate daily, weekly, and monthly performance reports for management.</li><li>Identify performance gaps and implement corrective action plans where necessary.</li><li>Ensure compliance with company policies, procedures, and operational guidelines.</li><li>Foster a positive, professional, and high-performance work environment.</li><li>Recommend and implement process improvements to enhance team efficiency and productivity.</li></ul>Requirements<ul><li>Previous experience in a Floor Manager, Team Leader, Supervisor, or similar leadership role.</li><li>Strong understanding of call center operations and performance management.</li><li>Experience using CRM systems and workforce monitoring tools.</li><li>Excellent leadership, communication, and coaching skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in customer service, lead generation, claims management, or contact center environments.</li><li>Proven ability to lead teams and achieve performance targets.</li></ul>Working Hours &amp; Schedule<ul><li>Shift Timing: 1:00 PM &ndash; 10:30 PM (Mon - Thurs)</li><li>Friday: Half day (2:30PM to 9:30PM)</li><li>Saturday: Half day (2:00PM to 8:00PM)</li><li>Sunday: Off (fixed weekly off)</li></ul>Note: Manadatory to be in the office before 10 mints of shift time.Benefits<ul><li>Company-provided meal (Dinner)</li><li>Supportive &amp; Professional work environment</li><li>Growth opportunities</li><li>Annual Leaves/Paid holidays</li></ul>Experience<ul><li>Team Leadership/Supervisory Experience: 2+ years (Preferred)</li><li>Call Center Operations Management: 2+ years (Preferred)</li></ul>Work Location: [On-site]Apply now if you are a hands-on leader who can effectively monitor team performance, maintain operational discipline, and drive continuous improvement.Do not apply if you don't have BPO/Call center/Contact Center Experience.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Floor Manager (BPO)

Gerrys dnata

Shift Manager &ndash; Job PostUrgently Hiring &ndash; Shift ManagerWe are looking for a responsible and performance-driven Shift Manager to manage cafe operations during assigned shifts and ensure smooth workflow.Responsibilities:Handle shift operations efficientlyManage floor staff and customer handlingEnsure service quality and SOP complianceMonitor cash handling and operational activitiesCoordinate with management regarding operational issuesMaintain hygiene and safety standardsRequirements:Intermediate / Bachelor&rsquo;s preferred1&ndash;3 years of experience in restaurant, cafe, or retail operationsGood communication and team handling skillsAbility to work in a fast-paced environmentStrong sense of responsibility and disciplinePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Shift Manager

JCPenney

<div>General Description
 
As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.
Primary Responsibilities:<ul>
<li>Customer Service &amp; Sales - Directs Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
</li><li>Store Merchandise Standards - Managers merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
</li><li>Omnichannel - Trains, mentors and coaches all associates at jcp.com. Pickup location on processes and transaction procedures related to delivery and return of jcp.com orders. Manages all Ship from Store, Buy Online Pick Up In Store and Curbside Pickup order processes within the prescribed time periods. Monitors and shares Ominchannel and reporting metrics and takes action to resolve issues.</li>
<li>Specialty Businesses - Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses by leading and engaging associates. Responsible for the Specialty associate training and care/protection plans. Manages the SET processes by planned floor moves and graphics as well as monitoring the Productivity Standards Program processes. Identifies sell-through opportunities and remerchandising of the selling floor to increase the rate of sale. Oversees proper execution of all defective and return to vendor/warehouse activities, reducing shrink within specialty businesses.</li>
<li>Team Development - Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,</li>
<li>Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.</li></ul>
Core Competencies: 
To achieve success at JCPenney, a Sales Floor Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization 
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. 
Pay Range 
 
USD $19.00/Hr -USD $23.75/Hr.</div>

Sales Floor Supervisor - Jacksonville Mall

Superior Industries

<div>Company Description
At Superior Industries, our manufactured products help produce key ingredients that form the world&rsquo;s infrastructure. This innovative crushing, screening, washing and conveying equipment moves and processes minerals used to build roads and bridges, airports and hospitals and other fundamental societal systems. Although the industries we proudly serve are some of the most time-honored, our spirited culture encourages bold ideas, which consistently create new opportunities for each other. 
Production Manager Introduction
Superior Industries is seeking a driven, strategic, and operations-minded Production Manager to lead our manufacturing team. In this pivotal leadership role, you will take full ownership of the facility's success by overseeing its financial performance, production output, and day-to-day operations. If you are a proactive leader who thrives on optimizing shop floor efficiency, driving financial growth, and fostering a culture of safety and precision, we want you to spearhead our team. 
Job Location
Belen, NM - (80 Don Luis Trujillo Blvd)
This position is not eligible for visa sponsorship 
Key Responsibilities
As a Production Manager, your core duties will include:<ul><li>
P&amp;L Management: Oversee the division's financial performance, including budgeting, forecasting, and cost control to ensure profitability.</li><li>
Operational Efficiency: Identify and implement process improvements to enhance productivity, reduce waste, and optimize resource utilization.</li><li>
Strategic Planning: Develop and execute strategic plans to achieve short-term and long-term business objectives.</li><li>
Team Leadership: Lead, mentor, and develop a high-performing production team, fostering a culture of continuous improvement and accountability.</li><li>
Quality Assurance: Ensure all products meet quality standards and regulatory requirements, implementing quality control processes as needed.</li><li>
Safety Compliance: Maintain a safe working environment by enforcing safety policies and procedures, and ensuring compliance with all relevant regulations.</li><li>
Collaboration: Work closely with other departments, such as supply chain, engineering, and sales, to align production goals with overall business objectives.</li></ul>
Shift
Monday &ndash; Friday, 6:30 AM &ndash; 5:00 PM 
Employee Benefits<ul><li>
Weekly paycheck</li><li>
Comprehensive Medical, Dental, and Vision Insurance</li><li>
Paid time off and holidays</li><li>
401K retirement account with 5% company match
</li><li>Employer-Paid Life Insurance and Disability Insurance</li></ul>
Qualifications<ul><li>
Manufacturing Experience: Minimum of 5 years of experience in a manufacturing environment required, with a strong preference for candidates with backgrounds in welding or heavy metal fabrication.</li><li>
Lean Manufacturing: Proven experience utilizing Lean manufacturing methodologies, continuous improvement practices, or Six Sigma principles to optimize shop floor workflows.</li><li>
Financial Acumen: Strong experience managing P&amp;L, budgeting, and utilizing financial metrics to drive operational decisions.</li><li>
Leadership &amp; Collaboration: Exceptional interpersonal skills to lead a diverse shop floor team and collaborate effectively with executive leadership, engineering, and sales.</li></ul>
Traits of Our Successful Employees<ul><li>
Embrace Core Values: Serving Others, High Integrity, Strong Work Ethic, Culture of Opportunity &amp; Long-Term Relationships</li><li>
Uncompromising commitment to safety, accountability, and quality standards.</li><li>
Forward-thinking leadership style that motivates and elevates team performance.</li><li>
Exhibition of good communication skills when working with fellow employees</li><li>
Willingness to help out where needed</li></ul>
#SUP</div>

Production Manager

Walmart

<div><h2 class="jobSectionHeader">Position Summary...</h2><h2 class="jobSectionHeader">
What you'll do...</h2>
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates 
Drive and implement the business plan for area of responsibility to achieve facility goals eg production quality safety and implement operational improvements 
Forecast staffing workload and performance results to meet business demands for workload and performance results for area of responsibility 
Prepare review andor analyze business reports and use information to identify operational improvements eg production quality safety 
Monitor and ensure area of responsibilitys compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation 
Identify and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when needed 
Supervise and manage associates and leaders in area of responsibility by giving direction monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching supporting and modeling Logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation of associates leaders and managers 
 
Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B 
Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B 
Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments 
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving 
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent 
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans 
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans 
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes 
Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
 
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
 
For information about benefits and eligibility, see One.Walmart.
 
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
 
<ul><li>Regional Pay Zone (RPZ) (based on location)
</li><li>Stock</li></ul>
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&lrm;<h2 class="jobSectionHeader">
Minimum Qualifications...</h2>
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas. 
 
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).<h2 class="jobSectionHeader">
Preferred Qualifications...</h2>
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Financial Modeling and Analysis, Managing challenging workforce issues, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&amp;L) Accountability, Supervising Associates, Walmart Logistics Manager
Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management<h2 class="jobSectionHeader">
Primary Location...</h2>
2100 E TIPTON ST, SEYMOUR, IN 47274-3570, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.</div>

(USA) Operations Manager - Floor

Safe Line Electrical & Mechanical LLC

Location: RiyadhShowroom In-charge Duties<ul><li>Create and maintain a welcoming experience for showroom customers.</li><li>Properly maintain and update showroom displays.</li><li>Maintain showroom appearance and cleanliness.</li><li>Conduct regular sales staff briefing.</li><li>Oversee showroom operations, including day-to-day maintenance</li><li>Recommend fine points of inventory control.</li><li>Maintain current knowledge of inventory and sales trends.</li><li>Coordinate with other managers to ensure the smooth functioning of showroom.</li><li>Conduct sales meetings with clients.</li><li>Develop and maintain business relationships</li><li>Develop new business leads</li><li>Timely feedback to the concerned departments on products and new trends, prepare liquidation plans.</li></ul>&middot; Following all company procedures in ordering, cash handling, and other common practices.Showroom In-charge Responsibilities<ul><li>Oversee all aspects of the showroom, including merchandising, floor layout, products displayed, displays, and the space&rsquo;s overall appearance and ambiance.</li><li>Handle customer sales and purchase requests, LPOs, and stock follow-ups.</li><li>Maintain and manage inventory.</li><li>Assist with marketing and promotions.</li><li>Communicate with vendors, suppliers, and manufacturers.</li><li>Perform other duties as assigned and closely coordinate with the finance team and ensure the procedure and policies are adhered to.</li></ul>Requirements and Skills:<ul><li>Bachelor&rsquo;s degree or equivalent</li><li>2+ years&rsquo; experience in a showroom management role</li><li>Strong knowledge of design trends, sales strategies, and showroom operations</li><li>Excellent communication and presentation skills</li><li>Ability to effectively manage staff and resources</li><li>Proven track record</li></ul>Job Types: Full-time, PermanentWork Location: In person

Showroom Sales Executive

Fleet Farm

<div>At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and detail-oriented person, this role is for you!

The Sales Team Member will provide a positive and efficient customer experience in the assigned area or zone.

Job duties:
<ul>
<li>Greet and engage all Customers and provide Best in Class service.</li>
<li>Keep all endcaps, side merchandise, and sale items full and in stock.</li>
<li>Maintain customer readiness standards by keeping sales floor clean, including shelves, rail tops, displays and kick plates.</li>
<li>Assist with completing in-store price changes, including regular price, clearance, and sales price changes.</li>
<li>Execute nightly recovery of departments through fronting and facing shelves, sweeping and cleaning, and critical product filling.</li>
<li>Train on cash register functionality and be available to promptly assist running a cash register if customer demand requires it.</li>
<li>Assist in merchandise resets, visual display maintenance, housekeeping, and the coordination of the freight flow process to ensure sales floor representation of all merchandise.</li>
<li>Articulate the advantages of the Fleet Rewards credit card and Loyalty Program and encourage customers to apply.</li>
<li>Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.</li>
</ul>
Job Requirements:
<ul>
<li>High School Diploma or GED preferred.</li>
<li>Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.</li>
<li>Previous retail or related experience preferred.</li>
<li>Ability to lift up to 50 lbs. on a regular basis and climb ladders is required.</li>
</ul>
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Sales Floor Team Member - Part Time

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