floor manager

Zakori Group (Pyali Restaurant)

Job SummaryThe Floor Manager is responsible for overseeing daily operations on the restaurant floor, ensuring exceptional customer service, maintaining quality and safety standards, and managing staff performance during shifts. The role requires strong leadership, organizational skills, and a proactive approach to problem-solving in a fast-paced environment.Key Responsibilities<ul><li>Operational Management:</li><li>Supervise and coordinate daily operations on the restaurant floor.</li><li>Ensure smooth and efficient workflows during peak hours.</li><li>Monitor order accuracy, food quality, and presentation.</li><li>Customer Service:</li><li>Resolve customer complaints or issues promptly and professionally.</li><li>Maintain a welcoming and friendly dining environment.</li><li>Gather customer feedback and implement improvements as needed.</li><li>Staff Supervision:</li><li>Schedule and allocate tasks for floor staff.</li><li>Conduct pre-shift briefings to communicate daily goals and updates.</li><li>Monitor staff performance, provide coaching, and address any behavioral issues.</li><li>Inventory and Stock Management:</li><li>Monitor inventory levels for front-of-house supplies, such as utensils, napkins, and condiments.</li><li>Replenish stock as needed and communicate with the Branch Manager regarding inventory needs.</li><li>Minimize waste and control costs related to front-of-house operations.</li><li>Health and Safety Compliance:</li><li>Enforce hygiene and safety standards on the floor.</li><li>Conduct routine checks to ensure compliance with local food safety regulations.</li><li>Reporting:</li><li>Provide feedback and reports to the Restaurant Manager on shift performance.</li><li>Document and address incidents, customer complaints, or equipment issues.</li></ul>Qualifications and Skills<ul><li>Education: High school diploma or equivalent (a diploma in hospitality management is a plus).</li><li>Experience: Minimum of 2 years in a supervisory role within the fast food or restaurant industry.</li><li>Skills:</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in handling customer complaints and conflict resolution.</li><li>Basic understanding of inventory management and health regulations.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of manager/supervisor experience do you have in F&amp;B?</li></ul>Language:<ul><li>Urdu/English (Required)</li></ul>Work Location: In person

Floor Manager

Cityland Mall

We are seeking experienced and proactive Floor Managers to oversee daily operations, customer service, and staff management. Ideal candidates will have prior experience in shopping malls, kindergartens/nurseries, or large-scale expos/events, where strong organizational and people-management skills are essential.Key Responsibilities:<ul><li>Supervise daily floor operations, ensuring smooth workflow and excellent visitor/customer experience.</li><li>Manage staff schedules, assign duties, and monitor performance.</li><li>Maintain a safe, clean, and welcoming environment for all visitors.</li><li>Handle customer inquiries, feedback, and complaints with professionalism.</li><li>Coordinate with other departments (security, maintenance, housekeeping, etc.) to ensure seamless operations.</li><li>Monitor compliance with health, safety, and company standards.</li><li>Support event setups, exhibitions, or activities within the premises.</li><li>Provide training and guidance to staff to uphold service excellence.</li><li>Prepare daily/weekly reports on operations, incidents, and improvements.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality Management, or related field (preferred).</li><li>Proven experience as a Floor Manager or similar supervisory role in malls, nurseries/kindergartens, or expos/events.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Ability to handle high-pressure situations with professionalism.</li><li>Knowledge of health &amp; safety regulations and customer service standards.</li><li>Flexible to work shifts, weekends, and holidays as required.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a proven experience in malls, nurseries/kindergartens, or expos/events.</li></ul>Experience:<ul><li>Floor Manager: 2 years (Required)</li></ul>Language:<ul><li>Any European languages (Required)</li></ul>

Republica Investment LLC

<div>
 
 
 Job Purpose:
 
 
 
 The
 
 floor manager
 
 will oversee various activities on the floor, focusing on enhancing customer satisfaction through the quality of products and services provided to guests. Their aim will be to increase table turnover to optimize outlet profitability, ensure adherence to all sales strategies and company SOPs, and enhance sales while maintaining a high-quality dining experience.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Manage floor staff workforce, ensuring that guest area is smoothly covered as per shift &amp; work schedule.
 </li>
 <li>
 Assist in scheduling reservations or special events.
 </li>
 <li>
 Ensure that all aspects are communicated to the culinary team and all employees.
 </li>
 <li>
 Greet and interact with customers to ensure a positive dining experience.
 </li>
 <li>
 Organize all documentation for daily shifts including briefings, pre-shift reports, daily training topics, floor service plan, and update the staff with all new rules and circulars
 
 .
 
 </li>
 <li>
 Liaise between front-of-house and back-of-house teams to ensure cohesive operations.
 </li>
 <li>
 Ensure that all staff members are consistently meeting established service standards.
 </li>
 <li>
 Monitor and test service skills of staff, retrain and reinforce all standards on food, quality, and sequence of service.
 </li>
 <li>
 Conduct training sessions for all the staff members to maintain high service standards.
 </li>
 <li>
 Train new employees and provide ongoing training for existing staff to ensure high standards of service.
 </li>
 <li>
 Record all guest comments, complaints, or feedback to finalize the weak points of service and work to enhance customer satisfaction.
 </li>
 <li>
 Ensure compliance with health and safety regulations.
 </li>
 <li>
 Ensure the dining area is clean, organized, and appropriately arranged before service begins.
 </li>
 <li>
 Report any issues or grievances to the restaurant Manager.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field preferred.
 </li>
 <li>
 A minimum of 3 to 5 years&rsquo; experience in a similar position.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Presentable, excellent communication and interpersonal skills.
 </li>
 <li>
 Highly Self-motivated with the ability to motivate others as well.
 </li>
 </ul>
 
 
 
 
 
 Job Type
 
 : Full-time
 
 
 
 Benefits:
 
 Attractive salary &amp; benefits
 
 
 
</div>

SKIN SHINE DERMA CLINIC

we are seeking an experienced Floor Manager to oversee daily operations and ensure excellent client service.Responsibilities:<ul><li>Supervise clinic operations and staff</li><li>Ensure smooth patient flow and service quality</li><li>Maintain professional standards and compliance</li></ul>Qualifications: Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality, Management, or related field 1. Experience in hospital or clinic management 2. Excellent communication &amp; interpersonal skills 3. Professional appearance 4. Basic computer knowledge 5. Strong organizational &amp; leadership skills 6. Valid driving license (added advantage)We Offer:<ul><li>Supportive work environment</li><li>Career growth opportunities</li><li>Competitive package</li></ul>Job Type: Full-timePay: Up to QAR2,500.00 per month

Propel Consult

The Nightlife Floor Manager will be responsible for overseeing the operations of the club floor, ensuring exceptional service, smooth guest flow, and a vibrant nightlife atmosphere that aligns with Royal Saray Resort&rsquo;s luxury standards. The ideal candidate must be an Arabic speaker with proven experience in managing nightlife venues, fine dining restaurants, or luxury clubs within a 5-star hotel or resort environment.Key Responsibilities<ul><li>Supervise all nightly club floor operations, ensuring efficiency and consistency in service.</li><li>Lead, train, and motivate staff to provide attentive, world-class service to all guests.</li><li>Oversee VIP and high-profile guest experiences, ensuring personalized service and discretion.</li><li>Maintain guest satisfaction by handling complaints, resolving issues, and exceeding expectations.</li><li>Collaborate with the entertainment team, bartenders, and service staff to ensure smooth event execution.</li><li>Monitor staff performance, scheduling, and grooming standards.</li><li>Ensure compliance with health, safety, and hygiene regulations at all times.</li><li>Support marketing and promotions by enhancing guest engagement and atmosphere.</li><li>Work closely with the Club General Manager to achieve revenue and service excellence targets.</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Floor Manager, Nightlife Manager, or similar role in a luxury club, upscale lounge, or 5-star hotel (mandatory).</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong leadership and people management skills.</li><li>Excellent guest service and problem-solving abilities.</li><li>High level of professionalism, confidence, and presence on the floor.</li><li>Ability to thrive in a fast-paced, high-energy nightlife environment.</li><li>Flexibility to work late nights, weekends, and holidays.</li></ul>What We Offer<ul><li>Attractive salary package.</li><li>Accommodation and transportation provided.</li><li>Duty meals.</li><li>Medical insurance coverage.</li><li>Opportunities for career development within Royal Saray Resort.</li></ul>Job Types: Full-time, PermanentPay: BD600.000 - BD1,000.000 per month

Nightlife Floor Manager

VS Hospitals

Job DescriptionWe are seeking a Floor Manager to oversee daily hospital floor operations and ensure smooth functioning of patient care services. The role involves managing staff, coordinating with multiple departments, and maintaining high standards of patient satisfaction and hospital protocols.Key Roles and Responsibilities:<ul><li>Supervise and monitor the day-to-day activities of the hospital floor.</li><li>Ensure smooth admission, discharge, and transfer of patients.</li><li>Coordinate with doctors, nurses, housekeeping, billing, and support staff for efficient workflow.</li><li>Address and resolve patient/attendant queries and complaints promptly.</li><li>Monitor staff performance, discipline, and shift schedules.</li><li>Maintain hygiene, safety, and service quality standards on the floor.</li><li>Assist in emergency situations by coordinating with medical and support teams.</li><li>Conduct regular floor rounds to ensure compliance with hospital policies.</li><li>Prepare daily reports and update management about floor activitie</li></ul>Qualifications &amp; Skills:<ul><li>Graduate in Hospital Administration / Healthcare Management or equivalent.</li><li>Minimum 2&ndash;4 years of experience in hospital operations or floor management.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Ability to handle pressure and resolve conflicts effectively.</li><li>Basic computer knowledge (MS Office, hospital software preferred).</li></ul>Job Type: Full-timeWork Location: In person

Floor Manager Hospital

WBM Technologies

Job Description:We are seeking a proactive and reliable Floor Manager / Supervisor to oversee daily floor operations. The ideal candidate will ensure excellent customer service, smooth workflow, and effective team management to meet sales and service targets.Key Responsibilities:<ul><li>Supervise and manage floor staff during operational hours.</li><li>Ensure smooth day-to-day operations and high customer satisfaction.</li><li>Monitor staff performance and provide training when required.</li><li>Handle customer queries and resolve issues promptly.</li><li>Maintain store cleanliness, display standards, and inventory checks.</li><li>Ensure company policies and procedures are followed.</li><li>Prepare daily reports on staff performance and sales.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s degree (Business, Management, or related field).</li><li>Experience: Minimum 2 years in supervisory role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Benefits:<ul><li>Competitive salary package (PKR 50,000 &ndash; 70,000).</li><li>Career growth and development opportunities.</li><li>Professional and supportive work environment.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Floor Manager (Supervisor)

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Floor Manager

Floor Manager

Floor Manager

Floor Manager

Nightlife Floor Manager

Floor Manager Hospital

Floor Manager (Supervisor)