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floor supervisor

Azadea

JOB PURPOSE
The Floor Supervisor ensures smooth day-to-day restaurant operations according to the brand's established standards and procedures.
RESPONSIBILITIES
 Participate in the restaurant's opening and closing procedures, ensuring adherence to norms and guidelines. Check merchandise and displays daily to maintain brand standards.
 Support others by conducting monthly inventory tasks for all brand equipment, following established procedures.
 Follow a range of mandatory procedures to ensure proper uniform and personal hygiene cleanliness at all times, for oneself and others.
 Participate in achieving the organization s goals, meeting the brand's set targets, and ensuring proper implementation of the Standard Operating Procedures (SOP).
 Greet customers upon their arrival, present them with the menu, assist in their selection, and visit their table to ensure satisfaction.
 Carry out various customer service activities, including handling customer bills, cases, and inquiries that are more complex or outside the norm.
 Carry out functional supervisory duties, including delegating tasks, establishing deadlines, overseeing results and quality, providing training, and communicating team requests to higher management.
 Oversee the work of all staff members and closely monitor adherence to the brand's prescribed preparation techniques.
LANGUAGE &amp; TECHNICAL SKILLS
Language Proficiency
 Fluency in English. Fluency in Arabic is a plus.
Technical Skills
 Proficiency in MS Office
Food Safety Level
 Level two.
EDUCATION
Technical degree in Hospitality Management, or a related field.
EXPERIENCE
Three to five years of experience in F&amp;B operations, or a similar role.
BEHAVIORAL COMPETENCIES
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
Directs Work
Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.
Ensures Accountability
Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
Situational Adaptability
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.

Floor Supervisor

The Coffee Lab - Specialty Coffee

The Coffee Lab, is hiring an experienced floor supervisor to handle day to day operations in The Coffee LabRestaurant Supervisor Responsibilities:<ul><li>Assist in the training of new employees as well as the continuous training of existing staff.</li><li>Oversee both front and back of house operations, including waiter staff, kitchen crew, and baristas.</li><li>Maintain high-quality food and beverage standards.</li><li>Oversee our kitchen staff&rsquo;s compliance with all health code and sanitation requirements.</li><li>Provide exceptional customer service and lead staff to do the same.</li><li>Respond to customer complaints quickly and resolve them effectively.</li><li>Develop strategies for improving our customers&rsquo; dining experience.</li><li>Work with staff to project future needs for kitchen supplies, goods, and cleaning products.</li><li>Maintain inventory of all needed supplies.</li><li>Identify methods our restaurant can use to cut waste, decrease costs, and improve profits.</li><li>Manage the work schedules of our restaurant&rsquo;s staff.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Your Salary Expectation ?</li></ul>Experience:<ul><li>supervisor: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Restaurant Floor Supervisor

Perfect Care Solution

Parsi Cuisine Unique Restaurant Concept That Celebrates the Nostalgic Charm of Old Irani Cafes ,Lively Street Food Culture of Indian Cities like Mumbai , The Brand re- Creates the warm , quirky , and bustling Vibe of these Legendary Cafes , Required Candidate profile responsible for overseeing daily front-of-house operations, ensuring exceptional service that aligns with fine dining standards, &amp; maintaining the cultural authenticity of the Parsi concept. Perks and benefits Food+Acc+Transport &amp; other Benefits

F & B Floor Supervisor

SEPHORA

<div>
 At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectivly. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
 
 
 
 Position Purpose
 
 
 
 As Supervisor, you will be responsible for the customer journey, and operational management within the store.
 
 
 Responsible to lead, support, coach, and translate Sephora vision and plans into tangible actions enabling store leaders and store teams to reach and exceed their targets.
 
 
 Build, develop and implement store service plans to maximise sales and KPIs performance.
 
 
 
 Key Responsibilities
 
 
 
 
 CLIENT EXPERIENCE
 
 
 
 <ul>
 <li>
 Embody Sephora Attitude and set an example in front of the team.
 </li>
 <li>
 Support to the team in difficult situations ensuring client&rsquo;s satisfaction.
 </li>
 <li>
 Provide coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.
 </li>
 <li>
 Take over floor leadership segments and ensure the floor is always managed and covered.
 </li>
 <li>
 Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.
 </li>
 <li>
 Ensure all brand BA&rsquo;s are following zooning guidelines.
 </li>
 <li>
 Support for the floor manager as an active co-lead.
 </li>
 <li>
 Drive the team to use digital tools to deliver a customized service.
 </li>
 <li>
 Encourage the team to offer our Beauty Services to maximize client satisfaction.
 </li>
 <li>
 Support for the Manager by maintaining and enforcing quality customer service and resolving customer service complaints.
 
 
 </li>
 </ul>
 
 SALES
 
 
 
 <ul>
 <li>
 Assist the Store Management in achieving sales objectives.
 </li>
 <li>
 Reinforce sales policies and techniques established at the Sephora University with all team members.
 </li>
 <li>
 Drive the sales target set by the management to achieve the desired market share in selective, exclusive and Sephora Collection.
 </li>
 <li>
 Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
 </li>
 <li>
 Be the driving force behind any action plans shared by the management and assist with getting the sales team energized and engaged.
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements.
 
 
 </li>
 </ul>
 
 OPERATIONS
 
 
 
 <ul>
 <li>
 Apply the policies and procedures referring to products, shelving plans, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
 </li>
 <li>
 Contribute to the store projection of an excellent image through cleanliness and product restocking.
 </li>
 <li>
 Together with the Management, encourage the team to apply and follow established policies and procedures regarding store operations.
 </li>
 <li>
 Contribute to the stores operational KPIs and assist the management in highlighting improvement areas.
 </li>
 <li>
 Accurately monitor stock availability and report low stock to the store management to avoid OOS situations.
 </li>
 <li>
 Align with Store Management on shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.
 
 
 </li>
 </ul>
 
 BUSINESS
 
 
 
 <ul>
 <li>
 Assist the Store Management to drive top and bottom line / brand sales.
 </li>
 <li>
 Assist the Store Management in achieving business KPIs.
 </li>
 <li>
 Analyze all relevant KPIs and propose action plans for improvement.
 </li>
 <li>
 Contribute to all business reports as required.
 
 
 </li>
 </ul>
 
 PEOPLE
 
 
 
 <ul>
 <li>
 Motivate and develop the team through daily training/ observations.
 </li>
 <li>
 Communicate and drive the team on business strategy, vision through animate briefings, coaching's and trainings.
 </li>
 <li>
 Increase the team confidence and motivation by praise and feedback for their performance.
 </li>
 <li>
 Coordinate with Store Management and ensure your assigned team is attending training and follow up is done after the training is attended.
 </li>
 <li>
 Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments.
 </li>
 <li>
 Liaise with the store Management to manage the Annual leaves according to business needs.
 
 
 </li>
 </ul>
 
 Know How
 
 
 
 <ul>
 <li>
 Keep the knowledge and skills up to date by attending regular training and convention events, either in-class at Sephora University and in store and by connecting and actively using our digital training platform (Axonify).
 </li>
 <li>
 Project an exceptional image and body language in accordance with the guidelines set by Sephora.
 </li>
 <li>
 Inspire and motivate the team.
 
 
 </li>
 </ul>
 
 TRAINING KNOWLEDGE
 
 
 
 <ul>
 <li>
 Advanced knowledge in all categories.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Proven successful sales and services in store.
 
 
 </li>
 </ul>
 
 LANGUAGES
 
 
 
 <ul>
 <li>
 English &ndash;Advanced level
 
 
 </li>
 </ul>
 
 Here, You Will Find
 
 
 
 <ul>
 <li>
 Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
 </li>
 <li>
 Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
 </li>
 <li>
 Work that brings, fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
 
 
 </li>
 </ul>
 Join us and belong to something beautiful.
</div>

Supervisor

<div>
 
 
 Who We Are
 
 
 
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
 
 
 
 
 
 
 Role Overview: Store Supervisor &ndash; UAE Sports Retail
 
 
 
 
 
 
 The Deputy Store Manager and Store Supervisor role supports store operations and sales performance for our leading sports retail outlets across the UAE. The position partners with the Store Manager to deliver an excellent customer experience, ensure consistent achievement of sales targets, drive team development, and maintain operations in line with company standards. This opportunity is ideal for an ambitious individual passionate about sports retail who seeks to lead by example and foster a high-performance, customer-centric environment.
 
 
 
 
 
 
 Key Responsibilities in Store Management and Supervision
 
 
 
 
 
 <ul>
 <li>
 Support the Store Manager in overseeing all daily shop floor and back-office activities.
 </li>
 <li>
 Help achieve store financial objectives by preparing forecasts, scheduling staff, and analyzing sales results.
 </li>
 <li>
 Ensure team delivers outstanding customer service in line with the GMG customer promise.
 </li>
 <li>
 Implement and monitor visual merchandising, inventory controls, and stock replenishment procedures.
 </li>
 <li>
 Assist in driving promotional activity and new product launches to maximize sales opportunities.
 </li>
 <li>
 Oversee compliance with company policies, UAE legal, health, and safety requirements.
 </li>
 <li>
 Lead and support Store Manager in conducting regular performance reviews.
 </li>
 <li>
 Address customer queries and complaints in a professional and timely manner.
 </li>
 </ul>
 
 
 
 
 
 What We Look for in a Store Supervisor
 
 
 
 
 
 <ul>
 <li>
 Education: Minimum bachelor&rsquo;s degree in business, Retail Management, or a related field preferred.
 </li>
 <li>
 Experience: At least 3 years in retail management or supervisory roles, ideally within a sports, fashion, or lifestyle brand environment.
 </li>
 <li>
 Proven experience in leading teams and managing store operations in a high-volume retail setting.
 </li>
 <li>
 Strong organizational, analytical, and communication skills with a proactive and positive attitude.
 </li>
 <li>
 Solid understanding of customer needs and a strong customer service ethic.
 </li>
 <li>
 Demonstrated ability to motivate and develop team members and to work with colleagues from diverse backgrounds.
 </li>
 <li>
 Tech savvy and comfortable with retail management and point of sale systems.
 </li>
 <li>
 Fluency in English required; knowledge of Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Why Join GMG&rsquo;s UAE Sports Retail Team?
 
 
 
 
 
 <ul>
 <li>
 Opportunity to grow within a leading international sports and lifestyle group with a strong retail reputation.
 </li>
 <li>
 Dynamic and engaging work culture focused on teamwork and employee well-being.
 </li>
 <li>
 Competitive salary package with attractive benefits.
 </li>
 <li>
 Hands-on training, career progression support, and exposure to top global brands.
 </li>
 </ul>
 
 
</div>

Store Supervisor

Ammos Greek Restaurant

<div>
 
 
 About the Company
 
 
 
 
 
 
 Founded in 2011, Sunset Hospitality Group (SHG) is a global leader in creating and managing unique hospitality experiences. Operating in 26 countries with 91 venues, SHG delivers high-quality services across resorts, beach clubs, restaurants, and nightlife venues. Notable concepts in its portfolio include METT Hotels &amp; Resorts, Azure Beach, Ammos, Dream, and more.
 
 
 
 
 
 
 AMMOS
 
 is inspired by the natural beauty of Greece. A dining experience bringing you culinary treasures of Greece, embraced by authentic Greek hospitality and the tranquility of Mediterranean life.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are currently hiring a Supervisor who will be responsible for assisting to manage the daily operations of the restaurant, mentoring and coaching of all FOH staff to achieve the objective of providing the highest level of customer service and performing as an effective link between management and staff.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Follow superior&rsquo;s directives to ensure efficient and profitable restaurant operations.
 </li>
 <li>
 Participate in management and department meetings; keep restaurant management informed of issues and seek input when needed.
 </li>
 <li>
 Oversee accurate stock counts and maintain compliance with company policies, procedures, and government regulations.
 </li>
 <li>
 Supervise daily opening and closing, cleanliness, lighting, and equipment performance checks.
 </li>
 <li>
 Maintain safe working conditions for staff and guests, resolving safety concerns quickly.
 </li>
 <li>
 Manage staff schedules, rotations, grooming standards, and uniform condition; cover floor supervisors during absences.
 </li>
 <li>
 Motivate, train, and develop employees to support professional growth and strong team performance.
 </li>
 <li>
 Handle guest concerns and complaints professionally and perform other related duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 BA degree in Business Administration, or a Hospitality Degree
 </li>
 <li>
 Minimum 2 years of experience in similar positions in a high-volume, fast-paced restaurant
 </li>
 <li>
 Fluent in English
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Excellent computer skills, especially in Microsoft Windows applications
 </li>
 <li>
 Excellent Interpersonal, communications, presentation, and marketing skills
 </li>
 <li>
 Outstanding customer service skills
 </li>
 <li>
 System oriented
 </li>
 <li>
 Positive and energy level
 </li>
 <li>
 Highly cooperative team spirit
 </li>
 <li>
 Problem-solving skills
 </li>
 </ul>
</div>

Hilton

What will I be doing?As a Housekeeping Team Leader, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:Allocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or other issuesInspect, routinely, service areas, store rooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all timesWhat are we looking for?To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous experience in a Housekeeping supervisory roleA successful track record of managing a teamStrong organizational and analytic skillsAn attention to detailsStrong communication skillsA passion for delivering exceptional levels of guest serviceProficiency, preferred, with computers and computer programs, including Microsoft OfficeWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision  to fill the earth with the light and warmth of hospitality  unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsConrad Abu Dhabi Etihad TowersScheduleFull-timeBrandConrad Hotels &amp; ResortsJobHousekeeping and Laundry

Housekeeping Team Leader

Explore 907+ Floor supervisor in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

907 floor supervisor jobs IN Dubai United Arab Emirates

Floor Supervisor

Restaurant Floor Supervisor

F & B Floor Supervisor

Supervisor

Store Supervisor

Supervisor

Housekeeping Team Leader