fm operations manager

<div>
 
 
 Company Overview:
 
 
 
 Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.
 
 
 
 
 
 
 Our Vision and Values:
 
 
 
 We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:
 
 <ul>
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 Excellence
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 Responsibility
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 Empowerment
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 Connectivity
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 Courage
 </li>
 </ul>
 
 
 
 
 
 Role Responsibilities
 
 
 
 
 
 
 
 Strategic FM Advisory:
 
 
 <ul>
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 Assess client facilities operations, identify inefficiencies, and recommend improvements.
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 Develop and implement FM strategies aligned with business objectives.
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence:
 
 
 <ul>
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 Review and optimise maintenance programs (preventive, predictive, corrective).
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 Evaluate vendor contracts (cleaning, security, HVAC, etc.) for cost savings and performance.
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 Ensure compliance with health, safety, and environmental regulations
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 Ensure FM systems and processes comply with ISO 41001 requirements for quality, efficiency, and sustainability.
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 Apply ISO 55001 principles to optimise asset lifecycle management, reliability, and total cost of ownership.
 </li>
 </ul>
 
 
 
 
 
 Cost &amp; Performance Management:
 
 
 <ul>
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 Conduct financial analysis, budgeting, and lifecycle costing for FM services.
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 Conduct detailed operational expenditure (OPEX) forecasting for facility operations, including utilities, maintenance, labour, and service contracts.
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 Develop cost models to optimise FM budgets and identify cost-saving opportunities.
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 Benchmark OPEX against industry standards and provide data-driven recommendations
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 </ul>
 
 
 
 
 
 Technology &amp; Innovation:
 
 
 <ul>
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 Recommend and integrate smart FM technologies (CAFM, CMMS, IoT, BIM).
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 Leverage data analytics to drive decision-making and predictive maintenance.
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 </ul>
 
 
 
 
 
 Stakeholder Engagement:
 
 
 <ul>
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 Collaborate with clients, property managers, and cross-functional teams.
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 Prepare reports, presentations, and business cases for senior leadership.
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 </ul>
 
 
 
 
 
 Project Management:
 
 
 <ul>
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 Lead FM transition projects, relocations, and workplace transformations.
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 Oversee small-to-medium FM-related projects, ensuring timely delivery.
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 </ul>
 
 
 
 
 
 Procurement &amp; Tendering
 
 
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 Develop end-to-end tender documentation for outsourcing FM services (hard/soft services, integrated FM, etc.), including:
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 Pre-qualification questionnaires (PQQs) and invitations to tender (ITT).
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 Detailed scope of work (SOW) for each service line (cleaning, security, MEP maintenance, landscaping, etc.), specifying:
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 Performance standards (SLAs/KPIs)
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 Compliance requirements (ISO 41001, HSE regulations)
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 Resource allocation &amp; reporting protocols
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 Lead evaluation of vendor proposals, ensuring technical &amp; commercial alignment with SOW.
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 Draft service-level agreements (SLAs) and contracts with clear performance metrics.
 </li>
 </ul>
</div>

Facilities Management Consultant

Dubai Holding Asset Management

<div>
 
 The role holder is responsible for managing the FM operations and maintenance activities in accordance with defined DHAM FM standards and processes with the objective of enhancing customer satisfaction, minimizing customer complaints, and maximizing revenue and profitability of the respective DHAM entity.
 
 
 
 
 
 
 Core Responsibilities
 
 
 
 
 Support with Budgeting
 
 
 <ul>
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 Assist the department head in the preparation of annual operation and capital budgets.
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 Monitor budget and highlight budget variances to ensure cost efficiencies in line with the scorecard for OPEX saving and
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 Execution of approved CAPEX project in a timely manner.
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 </ul>
 
 
 FM Operations
 
 
 <ul>
 <li>
 Manage the team of FM Executive and FM Service Provider team for smooth daily FM operations.
 </li>
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 Monitor of FM Service Provider in delivery of services including Soft Services (Cleaning, Pest Control, Landscaping waste management etc.) and hard services (including reactive and preventive maintenance, as well all specialized services for critical and non-critical equipment and ensure work is carried out as per agreed SLA and prepare snag reports.
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 Supervise activities within the assigned community/asset, conduct regular meetings with internal &amp; external teams to monitor progress of FM activities and to ensure compliance with the agreed standards and requirements.
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 Conduct regular site visits and promptly address identified issues.
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 Responsible and manages DHAM CAFM system (Maximo) and its utilization on respective site.
 </li>
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 Monitor and maintain records of utilities expenditure and implement initiatives of sustainability and utilities cost saving projects.
 </li>
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 Represent the business unit during design, planning, construction, and handover stages of the newly developed assets to oversee FM requirements.
 </li>
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 Oversee activities directly related to regulatory requirements of life safety systems and ensure necessary certifications are obtained on time.
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 Assist the fit-out activities in DHAM&rsquo;s assets to ensure compliance with the scope of work, HSE requirements and building&rsquo;s standards.
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 Assist business partners and their contractors with details on the requirements related to technical aspects, FM issues, fit-out process and issue the necessary permits.
 </li>
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 Ensure FM records are created and maintained for all assigned sites such as site logbooks to demonstrate full operational procedures are followed.
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 Ensure effective use of CAFM to ensure all Service Requests and Work Orders are tracked for timely completion in line with SLA requirements.
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 Ensure new DHAM assets being brought into operations are entered onto pre-planned maintenance program and subject to QA procedures.
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 Planning future enhancement requirements by forecasting the facility&rsquo;s upcoming needs and requirements.
 </li>
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 Identify gaps and deficiencies in services, advice, and effect solutions as part of Continuous Improvement on FM services rendered.
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 Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions.
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 Writes and provides monthly operational and technical reports.
 </li>
 </ul>
 
 
 Tendering &amp; Procurement
 
 
 <ul>
 <li>
 Prepare SOW documents for FM operational services for new buildings and conduct necessary technical evaluation of the submitted proposals.
 </li>
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 Prepare scope of work for (operational variables and capex projects).
 </li>
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 Initiate procurement process, liaise with procurement department during the tendering process, review vendor responses and issue GRNs.
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 Recommend procurement of appropriate supplies and equipment according to the operational needs.
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 </ul>
 
 
 Vendor Management
 
 
 <ul>
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 Ensure the service provider attends to all re-active service requests from various stakeholders and in compliant with the agreed SLAs.
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 Monitor SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance.
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 Maintain effective communication with suppliers, business departments and clients and provide active support in the delivery of services by suppliers as per SLAs and QHSE standards.
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 Review and certify service provider&rsquo;s monthly performance and payment certificate.
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 Ensures that Service providers use DHAM CAFM systems for all service requests.
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 </ul>
 
 
 Customer Complaint Management
 
 
 <ul>
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 Ensure customer complaints are timely and appropriately managed and closed to achieve organization&rsquo;s customer satisfaction targets.
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 Ensure that Voice of Customer scores are meeting the minimum required for the FM Department.
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 </ul>
 
 
 Cross Functional Coordination
 
 
 <ul>
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 Conduct monthly meetings with FM service provider, HSE, security, and contractors to assess the contractor&rsquo;s performance, HSE requirements, identify non-compliance and action plans.
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 Support the business development team in timely resolution of their queries related to facilities management in coordination with applicable internal departments.
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 Manage project&rsquo;s takeover from asset development and conduct necessary inspection, witness testing &amp; commissioning and manage rectification of defects and snags during the DLP in coordination with Asset Development Team and contractor.
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 </ul>
 
 
 Continual Improvement
 
 
 <ul>
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 Identify and recommend to the business unit and department head major improvements (technical and feel &amp; look) required to enhance the existing facilities.
 </li>
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 Contribute to the process of identifying facilities management best practices and development of formal processes and practices as necessary towards integrating and embedding sustainable principles and strategies into daily operational practices.
 </li>
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 Drive improvement in water and electricity saving and sustainability initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 Minimum Qualification:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Engineering or Facilities Management.
 </li>
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 Master&rsquo;s degree is preferred.
 </li>
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 A professional qualification in real estate and / or facilities management (IWFM) or equivalent is desirable.
 </li>
 </ul>
 
 Experience:
 
 <ul>
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 Minimum 7-9 years&rsquo; experience in a facilities management related role in a similar organization.
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 </ul>
 
 
 
 
 Technical Competencies
 
 
 
 
 <ul>
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 Demonstrable knowledge of the full spectrum of facilities management functions, including hard and soft services, contract management, tendering, business development etc.
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 Maintain a calm demeanor with the ability to remain un-flustered and maintain a cool head in different situations.
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 Excellent negotiation and interpersonal skills with the ability to communicate effectively and professionally with colleagues, contractors and key stakeholders.
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 Excellent knowledge of maintenance and operations management.
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 Knowledge of Health and Safety standards is advantageous.
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 Demonstrate a full understanding of statutory legislation as it relates to the built environment.
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 Ability to find pragmatic solutions and adapt to changing situations.
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 Excellent communication skills. Arabic is advantageous.
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 </ul>
 
 
</div>

Senior Facilities Manager

Eco Pure Technical Services

Essentials:&middot; At least 3-5 years&rsquo; experience in the UAE.&middot; Must have knowledge in full FM operations. (SOFT &amp; HARD SERVICES)&middot; Must have strong personality and can handle staff.&middot; Have the ability to communicate well to the staff, and can decide on his own.&middot; Can support Facility Manager in overseeing the daily operations, maintenance, and safety of a facility.&middot; Ability to prepare the schedule and oversee maintenance task, preventive maintenance programs and emergency repairs.&middot; Assisting with preparation of reports, maintaining records and track key performance.&middot; Effectively communicating with internal &amp; external stakeholders regarding facility related matters.&middot; Ability to manage multiple tasks, prioritized effectively and meet deadlines&middot; Ability to interacts with occupants and address their concerns related to facilities&middot; Experience working in Facility Management Company.&middot; Must have computer skills, knowledge in reporting.Nationality: AnyVisa Status: Visit Visa, Cancelled Visa (Should be Valid) Employment Visa with at least 1 month notice, or any one can join as soon as possible.Passport should be valid for more than 6 months.Driving License: preferred driving licenseLocation: In Dubai, UAE, can come for Face to Face Interview in Dubai.Age: between 35 &ndash; 45 yrs oldSalary: To be discussed depending on the interview and experience.Job Types: Full-time, PermanentApplication Question(s):<ul><li>Can you join immediately?</li></ul>Experience:<ul><li>Soft and Hard Services: 3 years (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>

Assistant Facilities Manager

Qiddiya Investment Company

<div>As part of its development of Qiddiya City, Qiddiya Investment Company (&ldquo;QIC&rdquo;) will be developing residential communities, retail destinations, office precincts, hospitality &amp; F&amp;B offerings, entertainment venues, staff accommodation, educational, medical, sports &amp; cultural arenas &amp; stadiums (F1, tennis, golf, equestrian, motor sports, aquatics etc.), theme parks and e-gaming concepts in standalone or mixed-use environments.
The Senior Manager &ndash; Soft services will assist the Director of FM Soft Services in leading the FM soft services teams and collaborate with other internal and external professionals to optimize the performance of the assets&rsquo; soft services operations, minimizing associated risks and adhering to QIC corporate framework and QIC strategic asset management plan and FM objectives.
The Senior Manager &ndash; Soft Services is responsible for leading, managing, and continuously improving the daily operations pertaining to soft services operation and maintenance activities across one or more sites and providing necessary reports and feedback to the Director - FM Soft Services in order to ensure the soft services operations are aligned with QIC corporate framework and QIC strategic asset management plan and FM objectives. This role ensures high quality service, compliance with QIC standards, and excellent user experience while optimizing costs and vendor performance.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Manage the day-to-day aspects of the delivery of all soft services. This includes, for example, cleaning, security, landscaping, pest control, waste management.
</li><li>Ensure all services meet QIC contractual, health &amp; safety, and quality standards.
</li><li>Implement and monitor KPIs and SLAs for all soft service providers.
</li><li>Assist the Director of FM Soft Services in leading the FM soft services teams and supervising outsourced associated vendors and subcontractors.
</li><li>Develop scopes of work and participate in procurement and contract negotiations associated with FM soft services.
</li><li>Conduct performance reviews and audits for related service partners.</li>
<li>Ensure compliance with occupational health and safety, hygiene, and environmental regulations.
</li><li>Support incident investigations and enforce corrective actions.
</li><li>Conduct regular inspections and training for staff under soft services scope.
</li><li>Serve as the main point of contact for internal stakeholders regarding soft services.
</li><li>Gather feedback and drive initiatives to improve user satisfaction.
</li><li>Efficiently manage and delegate service complaints related to the soft services and resolve issues efficiently.
</li><li>Assist the Director of FM Soft Services in preparing and managing operational budget and associated soft services contracts and resources.
</li><li>Monitor expenditures and identify cost-saving opportunities.
</li><li>Produce regular operational and performance reports for the Director of FM Soft Services.
</li><li>Introduce technology and best practices to improve efficiency (e.g., smart cleaning systems, waste tracking tools).
</li><li>Promote sustainable practices in waste management, energy use, and procurement.</li>
</ul>Requirements<ul>
<li>Degree educated within the fields of Real Estate, Business, Facilities Management or Hospitality Management.</li>
<li>Recognized industry membership e.g., IWFM.</li>
<li>10-12 years of Facilities Management soft services experience, 5+ years in a leadership position.
</li><li>International experience including prior experience within MENA.</li>
<li>Proven experience in managing third-party service providers within a fast-paced environment.</li>
<li>Strong knowledge of health, safety, and environmental regulations concerning facilities management.</li>
<li>Excellent leadership skills and ability to manage and motivate teams.</li>
<li>Proficient in budgeting, financial management, and cost control.</li>
<li>Exceptional interpersonal and communication skills to effectively engage with stakeholders at all levels.</li>
<li>Demonstrated skills in problem-solving and decision-making.</li>
<li>Experience in the entertainment, hospitality, or leisure sectors is highly desirable.</li>
</ul>Benefits
Attractive compensation and benefits package</div>

Senior Manager - Facilities - Soft Services - 20005484 CDU8

Big Fish Consult

<div>
 
 The Digital and Innovations FM Technology Manager will lead the strategy, implementation, and management of innovative technologies across the Facilities Management (FM) function. The role is responsible for identifying digital opportunities, deploying smart building technologies, optimizing FM operations through data analytics, and enhancing workplace experiences using cutting-edge solutions.
 
 
 
 
 
 Key Responsibilities
 
 
 1. Digital Strategy &amp; Innovation
 
 
 - Develop and execute a digital roadmap for FM aligned with organizational goals.
 
 
 - Lead digital transformation initiatives across FM services
 
 
 - Identify emerging technologies and trends relevant to the built environment.
 
 
 
 
 
 2. Technology Implementation &amp; Management
 
 
 - Oversee deployment and integration of FM technologies such as:
 
 <ul>
 <li>
 Computer-Aided Facilities Management (CAFM) systems
 </li>
 <li>
 Building Management Systems (BMS)
 </li>
 <li>
 Workplace experience platforms and mobile apps
 </li>
 </ul>
 
 - Ensure systems are secure, scalable, and integrated with other business platforms.
 
 
 
 
 
 3. Stakeholder Engagement &amp; Change Management
 
 
 - Collaborate with IT, Procurement, Sustainability, HR, and other departments to ensure alignment of technology strategies.
 
 
 - Act as a key liaison with external vendors, contractors, and solution providers.
 
 
 - Lead change management efforts to ensure adoption of new tools and processes across FM teams.
 
 
 
 
 
 4. Sustainability &amp; Smart Building Integration
 
 
 - Implement smart building technologies to support energy optimization, carbon reduction, and sustainability goals.
 
 
 - Support ESG (Environmental, Social, Governance) reporting through reliable data collection and analysis.
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Facilities Management, Engineering, Information Technology, Smart Buildings, or related field.
 </li>
 </ul>
 
 
</div>

Digital and Innovations FM Technology Manager

Big Fish Recruitment

The Role
 The Digital and Innovations FM Technology Manager will lead the strategy, implementation, and management of innovative technologies across the Facilities Management (FM) function. The role is responsible for identifying digital opportunities, deploying smart building technologies, optimizing FM operations through data analytics, and enhancing workplace experiences using cutting-edge solutions. Key Responsibilities 1. Digital Strategy & Innovation - Develop and execute a digital roadmap for FM aligned with organizational goals. - Lead digital transformation initiatives across FM services (e.g., maintenance, energy management, space planning). - Identify emerging technologies and trends (e.g., IoT, AI, digital twins, BMS, CAFM) relevant to the built environment. 2. Technology Implementation & Management - Oversee deployment and integration of FM technologies such as: *Computer-Aided Facilities Management (CAFM) systems *Building Management Systems (BMS) *Internet of Things (IoT) sensors *Workplace experience platforms and mobile apps - Ensure systems are secure, scalable, and integrated with other business platforms. 3. Data & Performance Management - Utilize data analytics and dashboards to monitor building performance, asset utilization, energy efficiency, and service quality. - Establish KPIs and metrics to track the effectiveness of FM technology solutions. - Drive data-driven decision-making within FM operations. 4. Stakeholder Engagement & Change Management - Collaborate with IT, Procurement, Sustainability, HR, and other departments to ensure alignment of technology strategies. - Act as a key liaison with external vendors, contractors, and solution providers. - Lead change management efforts to ensure adoption of new tools and processes across FM teams. 5. Sustainability & Smart Building Integration - Implement smart building technologies to support energy optimization, carbon reduction, and sustainability goals. - Support ESG (Environmental, Social, Governance) reporting through reliable data collection and analysis.
 
Requirements
 Qualifications & Experience Education: *Bachelor’s or Master’s degree in Facilities Management, Engineering, Information Technology, Smart Buildings, or related field. Experience: - 5+ years of experience in FM technology or digital transformation roles. - Proven track record of managing FM systems such as CAFM, BMS, IWMS, or CMMS. - Experience in implementing IoT, AI/ML, or automation solutions in buildings. - Familiarity with smart building concepts and sustainability technologies.
 
About the company
 Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Eleven Planets Contracting L.L.C

We are looking for a dynamic and results-driven Facilities Management Sales Manager to join our team. In this role, you will be responsible for driving sales growth by identifying new business opportunities, building and maintaining client relationships, and promoting our Facilities Management (FM) services across various sectors, including residential, commercial, and industrial clients.Key Responsibilities:<ul><li>Identify and secure new business opportunities within the Facilities Management sector.</li><li>Develop and implement sales strategies to achieve company revenue targets.</li><li>Build and maintain long-term relationships with clients, consultants, and key stakeholders.</li><li>Prepare and deliver technical and commercial proposals tailored to client requirements.</li><li>Collaborate with operations and project teams to ensure successful service.</li><li>Negotiate contracts and agreements to maximize profitability while ensuring customer satisfaction.</li><li>Meet or exceed sales targets and contribute to overall business growth.</li></ul>Requirements:<ul><li>Minimum 4 years of proven sales experience in Facilities Management within the UAE.</li><li>Strong knowledge of FM services including soft services, hard services, and integrated FM solutions.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong business acumen with a results-oriented approach.</li><li>UAE Driving License.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

Facilities Management Sales Manager

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