food and beverage manager

Hilton

<div><p>Food and Beverage Manager</p><p>
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Manage all Food and Beverage Outlet operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Ensure compliance of brand standards</li>
<li>Recruit, manage, train and develop the Food and Beverage team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Carry out annual and mid-year appraisals with Managers under your responsibility</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul><b>
What are we looking for?</b><p><br>
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Food and Beverage Manager

CrossAmerica Partners - Retail

<div><p>Subway Food Service Manager: $21.00 per hour</p><p><b><br>
Food &amp; Beverage Manager</b></p><p>
CrossAmerica Partners is an operator of convenience stores and a retail distributor of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!</p><p></p><p><br>
At the core of our mission, we are a responsible, people-focused organization, committed to the well-being of our employees, customers, and the environment.</p><p></p><p><b><br>
Position Description:</b></p><p>
The <b>Food &amp; Beverage Manager</b> is responsible for overseeing the daily operations of all food service and beverage programs within the site facility. This role includes managing both branded food offerings and proprietary food programs, ensuring that customer service is exceptional, food safety standards are maintained, and operational goals are met. The manager will be hands-on, involved in both leadership and operational tasks, including lifting and carrying products, maintaining stock levels, and ensuring a clean and efficient work environment.</p><p></p><p><b><br>
Responsibilities:</b></p><p><b>
Leadership &amp; Team Management:</b></p><ul><li>
Supervise, train, and motivate a team of food service employees to provide high-quality customer service.</li><li>
Ensure that staff is knowledgeable about branded food programs and proprietary offerings.</li><li>
Conduct regular performance evaluations and provide feedback to team members.</li></ul><p><b>
Food &amp; Beverage Program Management:</b></p><ul><li>
Oversee the implementation and execution of branded food programs (e.g., national fast-food brands, coffee stations) as well as proprietary in-house menu offerings.</li><li>
Ensure consistency in product quality, portion sizes, and presentation.</li><li>
Coordinate with vendors to ensure timely delivery of food and beverage items.</li><li>
Monitor inventory levels of food, beverages, and supplies, and place orders as needed.</li><li>
Manage food cost and labor budgets to ensure profitability.</li></ul><p><b>
Customer Service &amp; Quality Assurance:</b></p><ul><li>
Monitor customer satisfaction levels and address any issues or complaints promptly.</li><li>
Implement procedures to ensure high standards of cleanliness and hygiene in all food and</li><li>
beverage areas.</li><li>
Ensure compliance with local, state, and federal food safety regulations, including health and sanitation standards.</li></ul><p><b>
Operational Efficiency:</b></p><ul><li>
Oversee daily operations, ensuring all areas are staffed, stocked, and operational during peak traffic times.</li><li>
Assist with the preparation, presentation, and serving of food and beverages when needed.</li><li>
Perform regular quality checks of food offerings to ensure they meet company standards.</li></ul><p><b>
Health &amp; Safety Compliance:</b></p><ul><li>
Ensure the food and beverage area meet safety standards, including proper food handling and storage procedures.</li><li>
Maintain cleanliness in all food preparation, serving, and storage areas.</li></ul><p><b>
Reporting &amp; Administration:</b></p><ul><li>
Maintain accurate records of inventory, sales, staffing schedules, and operational issues.</li><li>
Prepare weekly reports for upper management on operational performance, sales, and any relevant concerns.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
High School Diploma or equivalent required; degree in Hospitality Management, Culinary Arts, or related field preferred.</li><li>
Minimum 3 years of experience in food and beverage management, preferably in a high-volume or truck stop environment.</li><li>
Proven experience with branded food programs and managing proprietary menu offerings.</li><li>
Strong leadership skills and the ability to manage and motivate a diverse team.</li><li>
Knowledge of food safety regulations and health department compliance.</li><li>
Excellent communication and problem-solving skills.</li><li>
Ability to handle stressful situations in a fast-paced environment.</li><li>
Flexible work schedule, including weekends and holidays, as needed.</li><li>
Valid State Driver's License Required</li></ul><p></p><p><b><br>
Reports To:
</b></p><ul><li>?Store Manager/Territory Manager/Area Manager</li></ul><p></p><p><b><br>
Physical Requirements and Work Environment:</b></p><ul><li>
Must be able to stand extended periods (up to 8 hours) during shifts.</li><li>
Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store.</li><li>
Ability to bend, squat, and reach for products on shelves, both high and low. Ability to climb a ladder as needed.</li><li>
Must be able to walk throughout the store and between departments regularly.</li><li>
Ability to handle cash, operate registers, and bag items efficiently.</li><li>
Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products.</li><li>
Able to work in cold environments, including freezers and refrigerators, when restocking products.</li><li>
The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift</li><li>
Ability to work a schedule that allows for continuous availability. Including outside of</li><li>
standard business hours, to effectively respond to urgent situations and maintain round</li><li>
the-clock coverage.</li><li>
Seasonal snow removal, as needed.
</li><li>Ability to handle emergency situations.
</li><li>Ability to work alone.</li></ul><p></p><p><i><br>
The physical requirements and work environment described here are representative of those that must be met or encountered by an employee to successfully perform the essential functions of this job.
</i></p><p><b>Benefits</b></p><p>
We offer a competitive benefit package for full-time team members that includes health insurance, vacation, holiday pay, 401K with employer match and more. Our part-time team members are eligible for 401k with employer match and paid holidays and may also be eligible for health insurance.</p><p></p><p><b><i><br>
Equal Employment Opportunity</i></b></p><p><i>
CrossAmerica Partners (or its subsidiaries and related entities) contract with employment service organizations to provide staffing for its retail operations. The employment service organizations are equal opportunity employers. For this position, the equal opportunity employer is SMG Group LLC. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law</i><b><i>.</i></b></p><p></p><p><b><i><br>
Accommodations</i></b></p><p><i>
The employment service organizations with which CrossAmerica Partners contacts, including SMG Group, LLC, make all employment decisions in accordance with applicable laws and provide reasonable accommodations to qualifying individuals on the basis of any protected characteristic consistent with applicable law. SMG Group LLC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. SMG Group LLC also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact </i><i>mweber@caplp.com</i><i>.</i></p><br>
<br>
Brand: Subway
<br>
Address: 4910 HARVARD AVENUE Cleveland, OH - 44105
<br>
Property Description: 262 Subway (S)
<br>
Property Number: OH0262-SU-S</div>

HOTEL MARCEL

<div><p>BLDG is where architecture, cuisine, and cocktails converge in perfect harmony. Nestled within Hotel Marcel, BLDG draws inspiration from Connecticut&rsquo;s vibrant farms and the Atlantic Ocean, creating a unique dining experience that mirrors the high energy of its surroundings.</p><p>
With a focus on the freshest local ingredients, BLDG delivers full-flavored, artfully presented dishes designed to excite the modern palate. From inventive cuisine to a welcoming atmosphere, BLDG offers a perfect balance of creativity, taste, and style.</p><p><br>
The Food and Beverage Manager is responsible for coordinating, supervising and directing all property food and beverage operations while maintaining a profitable department with high-quality products and service levels. The Food and Beverage Manager is expected to market ideas to promote business, reduce employee turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest levels of service.</p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</p><p></p><p><b><br>
PRIMARY RESPONSIBILITIES</b></p><ul><li>
Monitor industry trends, take appropriate action to maintain a competitive and profitable operation, including updating cocktail lists and menu items as necessary</li><li>
Prepare the F&amp;B budget and monitor department performance accordingly</li><li>
Work with the General Manager and keep informed of F&amp;B issues as they arise</li><li>
Coordinate and monitor all phases of loss prevention in the F&amp;B department</li><li>
Prepare and submit required reports in a timely manner</li><li>
Organize and conduct department meetings on a regular basis</li><li>
Ensure compliance with all local liquor laws, and health and sanitation regulations</li><li>
Ensure departmental training and compliance of SOPs</li><li>
Interview candidates for front-of-house F&amp;B positions and follow standards for hiring approvals</li><li>
Conduct and/or attend all required meetings, including pre-event and post-event meetings</li><li>
Provide employees with the tools and environment they need to deliver an exceptional dining experience</li><li>
Develop and implement strategies and practices that support employee engagement</li><li>
Maintain product consistency by conducting inspections of seasonings, portions, and appearance of food</li></ul><p></p><p><b><br>
GUEST SERVICE &amp; SATISFACTION</b></p><ul><li>
Create an unforgettable dining experience in either the restaurant or the banquet facilities</li><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner</li><li>
Attend all hotel required meetings and trainings</li><li>
Maintain high standards of teams personal appearance and grooming, including wearing nametags</li><li>
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions</li><li>
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary</li><li>
Perform other duties as requested by management</li></ul><p></p><p><b><br>
JOB REQUIREMENTS</b></p><ul><li>
College degree and five years of related experience in hotel operations</li><li>
Strong verbal and written communication skills</li><li>
Significant attention to detail</li><li>
Complete understanding of NOI profitability and budget goals</li><li>
Knowledge of F&amp;B preparation techniques, health department rules and regulations, and liquor laws and regulations</li><li>
Computer skills required experience with Hotel information systems preferred</li></ul>
<br>
Brand: Hotel Marcel
<br>
Address: 500 Sargent Drive New Haven, CT - 06511
<br>
Property Description: Hotel Marcel
<br>
Property Number: 7284</div>

Hyatt

<div><div><p>Summary</p><div><p>
To function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.</p></div></div><div><p>
Qualifications</p><div><p>
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of F&amp;B, or Assistant Director of F&amp;B in large property. Good operational, administrative and interpersonal skills are a must.</p></div></div></div>

FOOD AND BEVERAGE MANAGER

BARCELO HOTEL GROUP TÜRKİYE

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><p>
Avrupa Yakas&#305; Taksim B&ouml;lgesi'nde bulunan, Uluslararas&#305; Otelcilik Zincirine ba&#287;l&#305; Barcelo &#304;stanbul Hotel otelimize &quot;Asst. F&amp;B Manager&quot; olarak g&ouml;revlendirmek &uuml;zere &ccedil;al&#305;&#351;ma arkada&#351;&#305; aramaktay&#305;z.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<ul><li>Restoran, bar ve banket operasyonlar&#305;n&#305;n g&uuml;nl&uuml;k i&#351;leyi&#351;ini takip etmek,</li>
<li>Servis ekibinin g&ouml;rev da&#287;&#305;l&#305;m&#305;n&#305; yapmak ve operasyonel verimlili&#287;i sa&#287;lamak,</li>
<li>Misafir memnuniyetini art&#305;rmaya y&ouml;nelik hizmet standartlar&#305;n&#305; geli&#351;tirmek,</li>
<li>F&amp;B maliyet kontrol&uuml;, stok takibi ve raporlamalar&#305; d&uuml;zenli olarak y&uuml;r&uuml;tmek,</li>
<li>Yeni personelin e&#287;itimine destek olmak ve ekibin motivasyonunu g&uuml;&ccedil;lendirmek,</li>
<li>Men&uuml; planlamas&#305; ve &ouml;zel etkinliklerde y&ouml;netime destek vermek</li>
<li>Otelcilik sekt&ouml;r&uuml;nde Food &amp; Beverage alan&#305;nda en az 2 y&#305;l y&ouml;netsel deneyim,</li>
<li>5 y&#305;ld&#305;zl&#305; otel deneyimi,</li>
<li>Misafir odakl&#305; hizmet anlay&#305;&#351;&#305;na sahip, dinamik ve &ccedil;&ouml;z&uuml;m odakl&#305;,</li>
<li>Tak&#305;m y&ouml;netimi, ileti&#351;im ve organizasyon becerileri g&uuml;&ccedil;l&uuml;,</li>
<li>&#304;yi derecede &#304;ngilizce bilgisine sahip,</li>
<li>MS Office programlar&#305;n&#305; etkin kullanabilen.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Assistant Food And Beverage Manager
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Kafe / Bar / Restoran , Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Beyo&#287;lu
<p>Kocatepe, Barcel&oacute; Istanbul, Abd&uuml;lhak Hamit Caddesi, Beyo&#287;lu/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>5-25 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>20.11.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>11.12.2025</div></div></ul></div>

Assistant Food And Beverage Manager

Inspire Management Training Center

<p>The <b>Food &amp; Beverage Manager </b>will support the Director of Operations in achieving departmental goals through effective, day-to-day operational leadership of all F&amp;B activities. This role ensures that all food and beverage services meet the highest quality standards, follow established SOPs, and align with guest expectations.</p><p><b>Key Duties &amp; Responsibilities</b></p><ul><li>Spend approximately 75% of the time on the floor during meal periods, engaging with members, guests, corporate clients, and prospective customers.</li><li>Oversee all F&amp;B outlets, banqueting operations, and outdoor catering to ensure smooth service delivery, guest satisfaction, and a strong reputation in the market.</li><li>Achieve restaurant and banquet financial goals by forecasting needs, preparing budgets, analyzing variances, implementing corrective measures, and developing revenue-enhancing strategies.</li><li>Manage staffing requirements, payroll control, duty allocation, and training programs to ensure maximum productivity and alignment with safety and hygiene standards.</li><li>Lead menu planning and implementation, maintain food cost targets, and support high operational performance within budgeted parameters.</li><li>Ensure superior grooming, hygiene, and uniform standards for all staff.</li><li>Maintain a safe, secure, and compliant working environment by enforcing QHSE procedures, health regulations, and legal guidelines.</li><li>Ensure full adherence to HACCP, QHSE protocols, and all food hygiene requirements across F&amp;B operations.</li><li>Maintain cleanliness and hygiene across all food service stations and dining areas.</li><li>Supervise F&amp;B store operations, review daily material usage, and implement measures to prevent waste, pilferage, and damage.</li><li>Monitor monthly inventory for restaurants and banqueting, analyze stock variances, and take appropriate action.</li><li>Liaise with suppliers, support vendor development, negotiate improved terms, and enhance supply chain efficiency.</li><li>Prepare and submit weekly progress and periodic operational reports in line with company requirements.</li><li>Coordinate with HR to ensure all staff meet local municipality health and food handler regulations.</li><li>Ensure staff compliance with company policies and SOPs; enforce disciplinary measures when needed.</li><li>Handle daily internal and external communication professionally, following corporate communication guidelines.</li><li>Foster strong teamwork and motivate staff by implementing welfare activities and engagement initiatives.</li><li>Maintain positive and open communication with chefs and kitchen teams, working collaboratively in a professional manner.</li><li>Ensure implementation and maintenance of ISO food safety standards (ISO 22000:2005, ISO 14001:2004 &amp; OHSAS 18001:2007) within the department.</li><li>Maintain all required food safety and HSE-related documentation up to date.</li><li>Ensure food safety and HSE policies and objectives are consistently followed and reviewed as needed.</li></ul><p><b>Qualifications Required</b></p><ul><li>Degree in Hospitality Management or a related field.</li><li>Minimum of 8 years of experience in F&amp;B Management or a senior F&amp;B role within a reputable establishment.</li><li>Strong financial acumen with proven ability to manage budgets, control costs, and maximize profitability.</li><li>Excellent communication and interpersonal skills with the ability to build strong guest relationships.</li><li>Demonstrated capability in managing high-profile clients and overseeing location-wide operational expenses.</li></ul><p><b>Skills Required</b></p><ul><li>Strong team player with leadership capabilities.</li><li>Analytical mindset with the ability to make informed decisions.</li><li>Confident personality capable of engaging effectively with members, guests, and potential clients.</li><li>Ability to correspond professionally and independently.</li><li>Exceptional customer service orientation.</li><li>Excellent written and verbal communication skills in English and Arabic.</li><li>Ability to collect data, analyze performance, and prepare reports.</li><li>High level of initiative and proactiveness.</li><li>Strong decision-making abilities in fast-paced environments.</li><li>Flexibility to work evenings, weekends, and holidays based on operational needs.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR17,750.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Food and Beverage Manager In luxury 5star hotel brands: 8 years (Required)</li></ul><p>Language:</p><ul><li>Arabic and English  (Required)</li></ul>

Food and Beverage Manager (Luxury Hospitality Industry)

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25186172<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Courtyard by Marriott Mumbai International Airport, CTS 215 Opposite Carnival Cinemas, Mumbai, Maharashtra, India, 400059<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.<br>
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</p><div>In joining Courtyard, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

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