food and beverage outlets manager

Convivial Management Consultancies

<p><b>Position:</b> Project Manager</p><p><b>Location:</b> United Arab Emirates</p><p><b>Industry: </b>Hospitality | Restaurants | Food &amp; Beverage (F&amp;B)</p><p><b>Employment Type:</b> Full-Time</p><p><b>Experience Required: </b>5&ndash;10 Years</p><p><b>About the Role</b></p><p>We are seeking an experienced and results-driven Project Manager to oversee the complete lifecycle of new restaurant outlet development across the UAE. The successful candidate will be responsible for managing projects from planning and execution through to final handover, ensuring each outlet is delivered on time, within budget, and to the highest quality standards.</p><p>The ideal candidate will have extensive experience in restaurant or hospitality fit-out projects, excellent stakeholder management skills, and a strong understanding of UAE regulatory requirements.</p><p><b>Key Responsibilities</b></p><ul><li>Lead end-to-end project management for new restaurant outlet openings.</li><li>Develop detailed project plans, schedules, budgets, and execution strategies.</li><li>Coordinate with consultants, architects, contractors, suppliers, and government authorities.</li><li>Supervise all fit-out activities, including:</li><li>Civil works</li><li>MEP (Mechanical, Electrical &amp; Plumbing)</li><li>Interior fit-outs</li><li>Commercial kitchen equipment installation</li><li>Ensure compliance with UAE regulations, authority approvals, permits, and documentation.</li><li>Monitor project timelines, quality standards, budgets, and project risks.</li><li>Manage project costs and ensure delivery within approved budgets.</li><li>Conduct regular site inspections and monitor contractor performance.</li><li>Prepare and present progress reports to senior management.</li><li>Coordinate with Operations, Procurement, HR, and other internal departments to ensure smooth outlet launch readiness.</li><li>Resolve project issues proactively to minimize delays and operational impact.</li><li>Ensure successful testing, commissioning, and project handover.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's Degree in Civil Engineering, Architecture, Construction Management, Project Management, or a related discipline.</li><li>5&ndash;10 years of proven experience in project management within the restaurant, hospitality, retail, or commercial fit-out industry.</li><li>Demonstrated experience managing multiple fit-out projects simultaneously.</li><li>Strong understanding of restaurant construction, interior fit-outs, MEP systems, and commercial kitchen installations.</li><li>Sound knowledge of UAE authority approvals, building regulations, and compliance procedures.</li><li>Experience in contractor and vendor management.</li><li>Proficiency in project management software (MS Project), Microsoft Excel, and reporting tools.</li><li>PMP or equivalent Project Management certification will be an added advantage.</li><li>Valid UAE Driving License is preferred.</li></ul><p><b>Key Skills &amp; Competencies</b></p><ul><li>Project Planning &amp; Execution</li><li>Budget &amp; Cost Control</li><li>Contract &amp; Vendor Management</li><li>Fit-Out Project Management</li><li>Risk Assessment &amp; Mitigation</li><li>Stakeholder Management</li><li>Team Leadership &amp; Coordination</li><li>Time Management &amp; Multitasking</li><li>Problem Solving &amp; Decision Making</li><li>Excellent Communication &amp; Negotiation Skills</li><li>Quality Assurance &amp; Compliance</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package</li><li>Opportunity to work with a rapidly expanding hospitality group</li><li>Dynamic, collaborative, and professional work environment</li><li>Career growth and advancement opportunities</li><li>Exposure to high-impact hospitality development projects across the UAE</li><li>Preferred Candidate Profile</li></ul><p>The ideal candidate is a proactive and detail-oriented Project Manager with a successful track record of delivering restaurant or hospitality fit-out projects. They should possess strong leadership abilities, excellent coordination skills, and the capability to manage multiple stakeholders while ensuring timely project completion and operational readiness.</p><p>To Apply Send your resume to 0545926273</p><p>Pay: AED15,000.00 - AED20,000.00 per month</p><p>Work Location: In person</p>

Project Manager - Fit out F&B Industry

Clay Beauty Lounge

<p>Looking for an experienced HR and Admin Manager for a group of restaurants based in Abu Dhabi. The desired candidate will come with 5 years of experience and extensive knowledge in UAE Labour law</p><p>Pay: AED5,000.00 - AED7,500.00 per month</p><p>Work Location: In person</p>

HR & Admin Manager - F&B Group

Crowne Plaza Hotel

<div><div><div>At Crowne Plaza&reg; Hotels &amp; Resorts our goal is to make business travel work. That&rsquo;s where you come in. When you are part of the Crowne Plaza Hotels &amp; Resorts brand you&rsquo;re more than just a job title. At Crowne Plaza, we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too.</div></div><div><div>
</div></div><div><div>Crowne Plaza Dubai Marina will be the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants</div></div><div><div>
</div></div><div><div>With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely; enjoy a new hotel that has mastered the balance between the modernism of the business world and traditions of the Arabian hospitality.</div></div><div><div>
</div></div><div><div>We have an exciting opportunity for you as <b>Head Chef </b>to join our enthusiastic pre-opening team at Crowne Plaza Dubai Marina.</div></div><div><div>
</div></div><div><div>The role will be closely working with the Food &amp; Beverage Manager, and will be responsible for the smooth operation of the all the kitchens namely Main Kitchen, Room Service, Pastry/Bakery, Garde Manger, All-day Dining and Banquets/Events.</div></div><div><div>
</div></div><div><div>You will also contribute to the smooth running of the hotel kitchen in areas of profit management, stock and wastage control, food standards and training and development of the kitchen brigade. You will prepare and present food to a high standard, maintain hygiene practices and actively develop your kitchen skills and knowledge.
</div></div><div></div><div><div>As Head Chef you will be responsible for managing and motivating your team. You will be required to ensure that all colleagues within your department are adequately trained and developed in line with company policy. You will also be responsible for the Recruitment and Selection of your team and for managing any Employee Relations issues with the support of the Human Resources Department. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery.</div></div><div><div>
</div></div><div><div>The successful candidate will be hands-on leader with the ability to positively coach and motivate the team to success. Ideally, the candidate would have minimum 2 years experiences as Executive Sous chef in a 5 star hotel; able to handle multi-national team; Strong in HACCP procedures and application; exposure to outlet opening; exposure to a wide variety of outlets. The position required a high organization skill; highly motivated; focus on training and developing staff member; good administration skill.</div></div><div><div>
</div></div><div><div>IHG is more than just a great place to stay; we are also one of UAE&rsquo;s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.<br>
<br>
We passionately believe that it&rsquo;s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.<br>
<br>
We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.</div></div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Head Chef at Crowne Plaza Dubai Marina

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26096433<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</li></ul>
<ul><li>Maintains a positive cost management index for kitchen and restaurant operations.</li></ul>
<ul><li>Utilizes budgets to understand financial objectives.</li></ul><p><br>
</p><p><b>Leading Food and Beverage Team</b></p>
<ul><li>Manages the Food and Beverage departments (not catering sales).</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Oversees all culinary, restaurant, beverage and room service operations.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</li></ul>
<ul><li>Provides excellent customer service to all employees.</li></ul>
<ul><li>Responds quickly and proactively to employee's concerns.</li></ul>
<ul><li>Provides a learning atmosphere with a focus on continuous improvement.</li></ul>
<ul><li>Provides proactive coaching and counseling to team members.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides excellent customer service.</li></ul>
<ul><li>Responds quickly and proactively to guest's concerns.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Drives alignment of all employees, team leaders and managers to the brand's service culture.</li></ul>
<ul><li>Sets service expectations for all guests internally and externally.</li></ul>
<ul><li>Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</li></ul>
<ul><li>Verifies all banquet functions are up to standard and exceed guest's expectations.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Conducts performance reviews in a timely manner.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Drives effective departmental communication and information systems through logs, department meetings and property meetings.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

F&B Operations Manager - Four Points by Sheraton Bur Dubai

<div><b>Additional Information</b><br>
<b>Job Number</b>26105698<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p>
<p>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p>
<p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p>
<p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Develops and oversees an order and purchase strategy for equipment and supplies.</li></ul>
<ul><li>Supervises an effective monthly self-inspection program.</li></ul>
<p><b>Developing and Maintaining Food and Beverage/Culinary Goals</b></p>
<ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li></ul>
<ul><li>Reviews financial reports and statements to determine how food and beverage is performing against budget.</li></ul>
<ul><li>Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.</li></ul>
<ul><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department&rsquo;s financial performance.</li></ul>
<ul><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li></ul>
<p><b>Developing and Maintaining Budgets</b></p>
<ul><li>Develops and manages food and beverage budget.</li></ul>
<ul><li>Monitors the department&rsquo;s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li></ul>
<ul><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li></ul>
<ul><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li></ul>
<p><b>Leading Food and Beverage/Culinary Team</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li></ul>
<ul><li>Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.</li></ul>
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li></ul>
<p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Empowers employees to provide excellent guest service.</li></ul>
<ul><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li></ul>
<ul><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li></ul>
<p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li></ul>
<ul><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li></ul><div><div><br>
<br>
</div></div></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Director Of Food & Beverage

COMO LIFESTYLE

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  At COMO Lifestyle, we believe exceptional guest experiences begin with exceptional people. We are looking for an experienced
  <strong>
   Learning &amp; Development Manager
  </strong>
  to drive learning, leadership capability, and service excellence across our lifestyle and dining concepts.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role partners closely with business leaders to build a high-performing workforce by designing impactful learning solutions, developing future leaders, and embedding a culture of continuous improvement. The ideal candidate has a strong background in the
  <strong>
   food &amp; beverage or hospitality industry
  </strong>
  , understands operational excellence, and excels at influencing stakeholders across multiple business functions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Learning Strategy &amp; Capability Development
  </strong>
 </p>
 <ul>
  <li>
   Design and execute the Learning &amp; Development strategy to support COMO Lifestyle's business objectives and brand standards.
  </li>
  <li>
   Develop and facilitate engaging learning programmes covering service excellence, guest engagement, product knowledge, food safety, operational standards, and compliance.
  </li>
  <li>
   Lead leadership development initiatives for supervisors, managers, and high-potential talent to strengthen people management and coaching capabilities.
  </li>
  <li>
   Conduct training needs analysis through business performance, guest feedback, operational audits, and stakeholder consultation to identify capability gaps.
  </li>
  <li>
   Create blended learning solutions, including classroom training, on-the-job coaching, digital learning modules, and learning resources to enhance employee development.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Service Excellence &amp; Operational Standards
  </strong>
 </p>
 <ul>
  <li>
   Champion a culture of service excellence by ensuring training programmes consistently reinforce COMO Lifestyle's luxury hospitality standards.
  </li>
  <li>
   Develop, review, and maintain operational Standard Operating Procedures (SOPs) across all F&amp;B concepts to ensure consistency and operational excellence.
  </li>
  <li>
   Conduct regular outlet visits, service observations, training audits, and mystery assessments to evaluate service delivery and identify improvement opportunities.
  </li>
  <li>
   Lead learning initiatives for new outlet openings, menu launches, seasonal campaigns, and operational change management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Business Partnership &amp; Stakeholder Management
  </strong>
 </p>
 <ul>
  <li>
   Partner closely with Operations, HR, Culinary, Outlet Leaders, and cross-functional stakeholders to align learning initiatives with business priorities.
  </li>
  <li>
   Build strong relationships with key stakeholders to influence learning strategies and drive employee performance across multiple locations.
  </li>
  <li>
   Coach leaders on performance management, coaching conversations, and people development to strengthen internal leadership capability.
  </li>
  <li>
   Support onboarding programmes and talent development initiatives that improve employee engagement, retention, and succession planning.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training Operations &amp; Analytics
  </strong>
 </p>
 <ul>
  <li>
   Manage training calendars, learning records, competency assessments, and compliance documentation.
  </li>
  <li>
   Track learning effectiveness through KPIs, operational metrics, guest satisfaction scores, and post-training evaluations.
  </li>
  <li>
   Present regular training reports, insights, and recommendations to senior leadership to drive continuous improvement and business performance.
  </li>
  <li>
   Ensure all training content complies with food safety, workplace safety, and regulatory requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, Business, or a related discipline.
  </li>
  <li>
   Minimum 5 years' experience in Learning &amp; Development, Training, or Organisational Development within the Food &amp; Beverage, hospitality, restaurant, or premium lifestyle industry.
  </li>
  <li>
   Proven experience developing
   <strong>
    leadership programmes
   </strong>
   and coaching managers across operational teams.
  </li>
  <li>
   Strong
   <strong>
    stakeholder management
   </strong>
   skills with the ability to influence and collaborate effectively across multiple departments and leadership levels.
  </li>
  <li>
   Experience supporting multi-site or multi-brand operations is highly preferred.
  </li>
  <li>
   Strong understanding of food &amp; beverage operations, guest experience, luxury service standards, and operational excellence.
  </li>
  <li>
   Skilled facilitator with excellent presentation, coaching, communication, and relationship-building abilities.
  </li>
  <li>
   Experience developing digital learning content and blended learning programmes.
  </li>
  <li>
   Strong analytical skills with the ability to interpret operational data and translate insights into actionable learning solutions.
  </li>
  <li>
   Proficient in Microsoft Office and Learning Management Systems (LMS) or other digital learning platforms.
  </li>
  <li>
   Passionate about people development, leadership capability, continuous improvement, and delivering exceptional guest experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Learning & Development Training Manager

southern sun

<div><p>Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.</p><p><b>
Key Responsibilities:</b></p><p>
The Outlet Manager will be responsible for overseeing the efficient and profitable operation of the outlet in line with Southern Sun Hotel strategies, brand standards, and guest expectations.</p><ul><li><p>
Lead daily outlet operations and ensure exceptional guest service.</p></li><li><p>
Drive revenue through effective upselling of premium steaks, sides, wines, and beverages.</p></li><li><p>
Demonstrate strong knowledge of premium beef cuts, aging, cooking techniques, and beverage pairings.</p></li><li><p>
Manage food and beverage costs, inventory, portion control, and yield.</p></li><li><p>
Oversee specialty steakhouse operations, including grills, dry-aging, and table-side service.</p></li><li><p>
Lead, motivate, and develop the team while ensuring compliance with hygiene, HR, and service standards.</p></li><li><p>
Manage Micros POS, budgets, administration, and overall outlet profitability.</p></li><li><p>
build and maintain a working environment in which staff are fully trained, supportive of each other, motivated and competent.</p></li><li><p>
maintain the health, hygiene, and professional appearance of the restaurant area and all who work in it.</p></li><li><p>
effectively manage the restaurant&rsquo;s administration including meetings, action plans, preparation, equipment control, bookings, and budgets.</p></li><li><p>
fulfil service requirements promptly and with a positive approach.</p></li><li><p>
work as part of a team or individually to deliver high-quality standards</p></li></ul></div>

Restaurant Manager

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