food and beverage service manager

Hilton

<div><p>Food and Beverage Manager/Director</p><p>
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Manage all Food and Beverage Outlet operations</li>
<li>Maintain exceptional levels of customer service</li>
<li>Ensure compliance of brand standards</li>
<li>Recruit, manage, train and develop the Food and Beverage team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Carry out annual and mid-year appraisals with Managers under your responsibility</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul><b>
What are we looking for?</b><p><br>
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Management and/or supervisory Food and Beverage experience</li>
<li>Able to meet financial targets</li>
<li>Ability to comply with all Food and Beverage brand standards</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Willingness to develop team members and self</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Degree in relevant area</li>
<li>Passion for delivering exceptional levels of guest service</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Food and Beverage Manager/Director

<div><p>Food and Drinks Manager</p><p>
A Food and Drinks Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Food and Drinks Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Manage all Food and Beverage Outlet operations</li><li>
Maintain exceptional levels of customer service</li><li>
Ensure compliance of brand standards</li><li>
Recruit, manage, train and develop the Food and Beverage team</li><li>
Manage guest queries in a timely and efficient manner</li><li>
Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll</li><li>
Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>
Develop menus with other members of Food and Beverage team</li><li>
Accountable for monthly stock takes</li><li>
Incentivise team members to maximize sales and revenue</li><li>
Carry out annual and mid-year appraisals with Managers under your responsibility</li><li>
Evaluate guest satisfaction levels with a focus on continuous improvement</li><li>
Ensure communication meetings are conducted and post-meeting minutes generated</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li></ul><p><b>
What are we looking for?</b><br>
</p><p>A Food and Drinks Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Management and/or supervisory Food and Beverage experience</li><li>
Able to meet financial targets</li><li>
Ability to comply with all Food and Beverage brand standards</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Degree in relevant area</li><li>
Passion for delivering exceptional levels of guest service</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Food and Drinks Manager

<div><p>Assistant Food and Beverage Manager</p><p>
An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.<br>
</p><br>
<br>
<b>What will I be doing?</b><p><br>
As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul>
<li>Oversee operations of Food and Beverage outlets</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train, and develop the team</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines</li>
<li>Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Deputise for the Food and Beverage manager in their absence</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul><b>
What are we looking for?</b><p><br>
An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
</p><ul><li>Previous Food and Beverage Management or Supervisory experience</li>
<li>Knowledge of Financial Systems</li>
<li>Flexibility to respond to a range of work situations</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Excellent grooming standards</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
</p><ul><li>Willingness to develop team members and self</li>
<li>Degree in Relevant Area</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Assistant Food and Beverage Manager

Aparium Hotel Group

<div></div><div><div><b>BEVERAGE MANAGER POSITION PROFILE</b><br>
<b>Reports to Apparatus Room General Manager &ndash; Position is Exempt</b></div>
<div><br>
<b>WHO WE ARE</b></div>
<div>Hotels done differently. It&rsquo;s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates&rsquo; pride in who they are, where they live and who we serve.</div>
<div></div><div>The Detroit Foundation Hotel has transformed the historic Detroit Fire Department Headquarters into a 100 room independent hotel that adds another piece to the ongoing Detroit renaissance puzzle. The hotel draws on the Motor- City's unparalleled past while proactively moving the city to its next incarnation as a national cultural, business and artistic touch- point. Featuring an inviting ground- floor restaurant, The Apparatus Room, the hotel partners with local distillers, brewers, farmer s and other edible sundry purveyors to deliver and authentic Detroit experience.</div>
<div></div><div>The hotel is managed by Aparium, which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.</div>
<div></div><div>Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.</div>
<div><br>
<b>WHO YOU ARE</b></div>
<div>You are excited and passionate about being a leader in the three-ring circus that is a restaurant. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest&rsquo;s expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.</div>
<div><br>
<b>JOB REQUIREMENTS</b></div>
<ul><li>Creates and maintains an energizing environment, with superior associates, dedicated to an attentive, distinctive food and beverage experience</li>
<li>Hires, trains, supervises, coaches, and motivates associates, specifically the bar team</li>
<li>Develops training systems and continuing education programs. For example, wine pairing classes and spirits tutorials</li>
<li>Creates an environment where associates are empowered to deliver an outstanding guest experience</li>
<li>Identifies service issues and takes action to correct them</li>
<li>Responsible for daily floor service with an emphasis on wine sales. Up-sell at all possible opportunities</li>
<li>Controls / maximizes seating of the bar areas while maintaining high quality service</li>
<li>Plans and executes functions or special receptions in rooms, suites, and boardrooms</li>
<li>Works with Banquets Managers to deliver upscale guest packages and cost-effective product</li>
<li>Ensures that product is handled correctly, recipes are adhered to, and cost control SOPs are in place for all beverage related items</li>
<li>Organizing requisition systems and acts as a liaison between the beverage teams and the kitchen</li>
<li>Acts as a member of the management team and works to better communicate and facilitate successful services</li>
<li>Controls usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment</li>
<li>Observes daily conditions of all physical facilities and equipment in the outlets; makes recommendations for corrections and improvements as needed</li>
<li>Acts as the front facing point of contact for social media and PR opportunities to promote the bars and beverage in general at Detroit Foundation Hotel.</li>
<li>Prepares associate schedules which allow for appropriate service while controlling labor costs and overtime</li>
<li>Serve as a role model and set a positive example for the entire team in all aspects of business and personnel management</li>
<li>Prepare qualified employees for promotion to the next position and continually develop all employees to improve performance; create a culture that promotes from within</li>
<li>Evaluate each employee&rsquo;s performance based on clearly communicated standards and expectations and hold the employees accountable for performance</li>
<li>Enforce all labor laws (federal, state, and local)</li>
<li>Thorough understanding of all food and beverage items offered, including ingredients, methods of preparation and proper service.</li>
<li>Expert knowledge of wine (Level 1 sommelier preferred) with ability to make pairing suggestions</li>
<li>Expert knowledge of spirits and craft cocktails, craft beer knowledge a plus</li>
<li>Responsible for inventories directly involved with the operation of the Food and Beverage but specifically with regards to beverage</li>
<li>Responsible for maintaining a monthly target combined beverage cost (liquor/beer/wine) as set by the director of F&amp;B and financial controller</li>
<li>Oversee maintenance / cleanliness of all decanters, wine stations and all storage areas pertaining to wine</li>
<li>Thorough understanding of the computer system in ringing, printing, and closing checks as well as shift reports</li>
<li>Knowledge of budget preparation and cost controls</li>
<li>Works with Executive Chef, Sous Chefs, and other team members to design concepts, menus, beverage lists</li>
<li>Works with Executive Chef, Sous Chefs and Membership Team to deliver the BOH message and vision to the FOH staff</li>
<li>Ensures that financials goals of the Food and Beverage outlets and the hotel are being met. Monitor and control labor expenses and other divisional expenses such as supplies and equipment. Assist in preparing business forecasts. Prepare annual budget for the Food &amp; Beverage division
</li></ul><div></div><div><b>ADDITIONAL REQUIREMENTS</b></div>
<ul><li>Excellent reading, writing and oral proficiency of the English language</li>
<li>Two years of food and beverage experience in reputable establishments</li>
<li>Thorough understanding of excellent service, labor control, maintenance, and accounting</li>
<li>Computer literate</li>
<li>Outstanding verbal and multi-tasking skills</li>
<li>Excellent knowledge of food, wine, and cocktails</li>
<li>Ability to obtain and/or maintain Alcohol Awareness certification, Food Handlers Certification
</li></ul><div></div><div><b>TEAMWORK</b></div>
<ul><li>Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate</li>
<li>Partake in a positive work ethic and surrounding environment</li>
</ul>
 <div></div><div><b>STANDARDS</b></div>
<ul><li>Self-motivation and focus</li>
<li>Demonstrate high degree of drive and determination, have a competitive spirit</li>
<li>Constantly recommend service and product improvement to better the operation</li>
<li>Attend all required meetings and arrive on time or early</li>
<li>Follow proper payroll and uniform procedures</li>
<li>Properly handle and report associate and guest accidents</li>
<li>Maintain complete knowledge of and comply with all departmental policies/service procedures/standards</li>
<li>Assist with responsibilities and duties in other departments and as assigned by management</li>
<li>Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
</li>
</ul><div></div><div><b>WORK ENVIRONMENT</b></div>
<ul><li>Standard restaurant setting</li>
<li>Standard kitchen setting</li>
<li>Standard Event setting</li>
<li>Standard Room Service setting</li>
<li>Professional, passionate, and positive work environment</li>
</ul>
<div></div><div><b>PHYSICAL DEMAND</b></div>
<ul><li>Continuous standing and walking</li>
<li>Fine motor coordination is needed to pour beverages, decorate cocktails, and fold napkins</li>
<li>Carts: 250 lbs. (12-20 lbs. of push/pull force required)</li>
<li>Hot box: 20 lbs.</li>
<li>Lifting and carrying 25 lb. tray, crate or box is occasional</li>
<li>Negotiating varied floor surfaces is continuous</li>
<li>Lifting and carry hot boxes continuous.</li>
<li>Carrying stackable chairs by loading the cart continuous.</li>
<li>Excellent sight and balance needed for negotiating varied floor surfaces, handling lighted candles, and handling hot fluids (coffee and tea)</li>
<li>Excellent speech and hearing to interact with guests</li>
<li>Excellent sight for completion of paperwork</li>
</ul>
<div></div><div>As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.</div></div>

Beverage Manager

AKA Hotels+Hotel Residences

<div>
 <p>
  Hotel AKA NoMad is seeking a talented&nbsp;
  <strong>
   Food &amp; Beverage Manager
  </strong>
  &nbsp;to join our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The F&amp;B Manager will plan and manage the Restaurant and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. This role requires a hands-on leader with a keen eye for detail and a passion for the hospitality industry. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Need to be able to develop and implements a business plan for all food and beverage operations, ensuring that standards are maintained, and financial goals met
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Member Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manages the Food and Beverage department
  </li>
  <li>
   Ensures managers supervise line staff. Manages all day-to-day operations of the outlets. Understands employee positions enough to be able to perform duties in employees' absence.
  </li>
  <li>
   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  </li>
  <li>
   Responsible for and oversees culinary, restaurant, beverage, events and mini bar operations.
  </li>
  <li>
   Responds quickly and proactively to employee's concerns.
  </li>
  <li>
   Provides a learning atmosphere with a focus on continuous improvement.
  </li>
  <li>
   Provides proactive coaching and counseling to team members.
  </li>
  <li>
   Encourages and builds mutual trust, respect, and cooperation among team members.
  </li>
  <li>
   Monitors and maintains the productivity level of employees.
  </li>
  <li>
   Provides the leadership, vision and direction needed to bring together and prioritize the departmental goals in an efficient and effective manner.
  </li>
  <li>
   Provides hands-on support in all Food &amp; Beverage operations as needed, including covering kitchen line and cook responsibilities during staffing shortages, peak business periods, or operational emergencies.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Finance and Revenue management
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &middot; Oversee and manage all budgets for the food and beverage department.
 </p>
 <p>
  &middot; Forecast future financial performance and plan accordingly.
 </p>
 <p>
  &middot; Monitor and control food and beverage costs to maximize profitability. Implement cost-saving measures without compromising quality.
 </p>
 <p>
  &middot; Analyze sales data to identify trends and opportunities for increasing revenue. Develop pricing strategies to optimize sales and profitability.
 </p>
 <p>
  &middot; Oversee inventory levels to ensure adequate supply while minimizing waste. Conduct monthly inventory audits and manage supplier relationships.
 </p>
 <p>
  &middot; Prepare and present financial reports to senior management for Weekly and Monthly reporting. Conduct regular profit and loss (P&amp;L) analysis to assess financial health.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ensuring Exceptional Customer Service
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provides excellent customer service.
  </li>
  <li>
   Responds quickly and proactively to guest's concerns and attends to all guest recovery needs.
  </li>
  <li>
   Understands AKA brand's service culture.
  </li>
  <li>
   Drives alignment of all employees, team leaders and managers to the brand's service culture.
  </li>
  <li>
   Sets service expectations for all guests internally and externally.
  </li>
  <li>
   Takes ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
  </li>
  <li>
   Provides services that are exceed guest expectations to ensure customer satisfaction and retention.
  </li>
  <li>
   Ensuring a high level of service by consistently communicating and assisting team members of the importance of understand guest needs, providing guidance, feedback, and individual coaching when needed.
  </li>
  <li>
   Serves as a role model for the F&amp; B department, leading by example by demonstrating appropriate service levels of behavior.
  </li>
  <li>
   Manages day-to-day operations, drives quality, and verifies standards are meeting set expectations of customers on a daily basis.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Managing and Conducting Human Resource Activities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Provides guidance and direction to the team, including setting performance standards and monitoring results &amp; performance.
  </li>
  <li>
   Conducts performance reviews in a timely manner.
  </li>
  <li>
   Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  </li>
  <li>
   Identifies the educational needs for leaders, develops formal educational, training programs, classes. Has the ability and skill set to be able to conduct training when required.
  </li>
  <li>
   Develops action plans when deemed necessary in-order to address service needs, expand on strengths based on employee engagement and guest satisfaction results.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience, Skills and Knowledge:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum of five years of employment in a related/similar Food &amp; Beverage management position.
  </li>
  <li>
   Hotel Food &amp; Beverage experience preferred.
  </li>
  <li>
   Familiar with Micros Symphony POS systems.
  </li>
  <li>
   Must have certified food handlers&rsquo; certificate or card.
  </li>
  <li>
   Knowledge of Food &amp; Beverage hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  </li>
  <li>
   Ability to work effectively under time constraints and deadlines.
  </li>
  <li>
   Command of the English language both written and verbal
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Pay: $70,000.00 - $78,000.00 per year
 </p>
 <p>
  <br/>
 </p>
 <p>
  Franklin Hospitality Management LLC&nbsp;is an Equal Opportunity Employer and values diversity in the workplace. We make employment decisions based on qualifications, merit, and business needs. All qualified applicants will receive consideration without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law.
 </p>
</div>


Food and Beverage Manager

Millennium Hotels and Resorts

<div>
 Millennium Hotels and Resorts is seeking a proactive and detail-oriented Food and Beverage Supervisor to join our vibrant team. In this role, you will be instrumental in delivering a memorable dining experience for our guests while overseeing the daily operations of our food and beverage services.
 <br/>
 <br/>
 The Food and Beverage Supervisor will manage staff, coordinate service, and ensure that all guests receive exceptional customer service. You will drive the quality and efficiency of food and beverage service, ensuring that all standards and policies are met while fostering a positive working environment for the team.
 <br/>
 <br/>
 Your leadership skills, knowledge of food and beverage trends, and commitment to service excellence will greatly contribute to the success of our dining experiences.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the daily operations of food and beverage service, ensuring compliance with health and safety regulations
  </li>
  <li>
   Train, mentor, and schedule food and beverage staff to maintain high levels of service
  </li>
  <li>
   Ensure guest satisfaction by monitoring service quality and responding to guest feedback and concerns
  </li>
  <li>
   Assist in the development and implementation of menus, pricing, and promotions for the food and beverage outlets
  </li>
  <li>
   Conduct inventory management, ordering, and cost control to optimize expenses and maximize profitability
  </li>
  <li>
   Collaborate with other departments to ensure seamless service across all areas of the hotel
  </li>
  <li>
   Prepare reports on service performance, labor costs, and inventory for management review
  </li>
  <li>
   Promote a positive team environment while maintaining professionalism and high standards
  </li>
  <li>
   Support administrative functions of the Food and Beverage department, including maintaining operational records, preparing reports, and assisting with scheduling and documentation
  </li>
  <li>
   Perform additional duties as assigned by the Food and Beverage Manager
   <br/>
   <br/>
  </li>
 </ul>
 About us:
 <br/>
 <br/>
 The historic Millennium Biltmore Hotel has been a legendary Los Angeles landmark since 1923. With exquisite Spanish-Italian Renaissance architecture, including stunning hand-painted ceilings, its rich history is most noted for its connection with the Oscars - the founding banquet for the Academy of Motion Picture Arts and Sciences was held in the Crystal Ballroom in 1927, where the original "Oscar" statuette was sketched on a Biltmore napkin, and eight Academy Awards banquets were held in the Biltmore Bowl during the '30s and '40s. This iconic hotel has also been and continues to be featured on many Hollywood films, TV shows, and music videos. The hotel has 70,000 square feet of flexible function space and 683 modern guest rooms, including 60 suites. Conveniently located in the heart of the Financial District, in a vibrant part of downtown Los Angeles, and only steps from Angel's Flight, a unique funicular railway experience providing a great view of the area, as well as other noteworthy landmarks including the Brockman Building, Ernst and Young Plaza, the Fine Arts Building, and Los Angeles Public Library.
 <br/>
 <br/>
 <em>
  The hourly range for this position is $27.00 - $30.00 per hour. This is the rate for this position that the Biltmore Los Angeles reasonably expects to pay. Decisions regarding individual hourly rates will be based on a number of factors, such as experience and education.
  <br/>
  <br/>
 </em>
 <em>
  All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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 </em>
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  Requirements
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 </strong>
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  REQUIRED QUALIFICATIONS
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 </strong>
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   High school diploma or equivalent required; a degree in hospitality or related field preferred
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   Previous experience in a supervisory role in the food and beverage industry is required
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   Comprehensive knowledge of food and beverage service techniques and trends
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   Strong leadership skills with the ability to motivate and manage a diverse team
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   Excellent communication and interpersonal skills to interact with guests and team members effectively
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   Ability to handle guests' complaints effectively and diplomatically
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   Proficient in inventory management and cost control processes
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   Flexible schedule availability, including evenings, weekends, and holidays
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   Strong problem-solving skills and attention to detail
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   Passion for providing exceptional service and enhancing guest experiences
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  </li>
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  Benefits
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  <li>
   Health Care Plan (Medical, Dental &amp; Vision)
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   Retirement Plan (401k)
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   Paid Time Off (Vacation, Sick &amp; Holidays)
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   Free meals while on duty
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 </ul>
</div>


Food and Beverage Supervisor

Montage International

<div><div>Live Your Passion. Add Your Magic.</div><div><div><div><div><div>
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.</div><div></div><div>
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.</div><div></div><div>
If you are an internal applicant, please log into Workday and apply for your application to be considered.</div><div>
Please <div>Click Here</div> to apply internally.</div></div></div></div></div><div></div><div><div><div>
At Montage, It&rsquo;s All Because of YOU!</div></div><div></div><div><div><br>
Food and Beverage Manager , Lobby Lounge</div></div><div></div><div><div><br>
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage we know our success is all because of you. Here, you&rsquo;re not just an associate but a passionate creator of authentic, personalized experiences. You&rsquo;ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it&rsquo;s a way of life. Don&rsquo;t just imagine the possibility&mdash;join us.</div></div><div></div><div><div><br>
Your Leadership</div></div><div><ul><li><div>
Provide strategic and operational leadership, guidance, direction, and tactical expertise on food and beverage concepts</div></li></ul></div><div><ul><li><div>
Drive hotel profitability through revenue generation in various food and beverage/outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement</div></li></ul></div><div><ul><li><div>
Interact positively with guests promoting hotel facilities and services</div></li></ul></div><div><ul><li><div>
Resolve opportunities to the satisfaction of involved parties</div></li></ul></div><div><ul><li><div>
Maintain communication with all departments to ensure guest service needs are met</div></li></ul></div><div><ul><li><div>
Move throughout the facility of division to support overall hotel and kitchen areas to visually monitor and take action to ensure food quality and service standards are met</div></li></ul></div><div><ul><li><div>
Responsible for the selection, training, and development of key leadership personnel within the division and its departments</div></li></ul></div><div><ul><li><div>
Able to exercise personnel action discretion within the hotel&rsquo;s policies</div></li></ul></div><div><ul><li><div>
Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld</div></li></ul></div><div><ul><li><div>
Promptly addresses all operational issues with Management and Staff</div></li></ul></div><div><ul><li><div>
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws</div></li></ul></div><div><ul><li><div>
Control payroll and equipment costs (minimizing loss and misuse)</div></li></ul></div><div><ul><li><div>
Ensure the department abides by all safety and sanitation policies</div></li></ul></div></div><div><div><ul><li><div>
Create and maintain staffing schedules, ensuring appropriate coverage</div></li></ul></div><div><ul><li><div>
Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality</div></li></ul></div><div><ul><li><div>
Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards</div></li></ul></div><div><ul><li><div>
Deliver on guests&rsquo; expectations and have the desire to create WOW moments</div></li></ul></div><div><ul><li><div>
Perform additional duties as assigned that may be outside the scope of duties, based on business needs</div></li></ul></div><div></div><div><div><br>
About You</div></div><div><ul><li><div>
You are passionate about food and beverage operations</div></li></ul></div><div><ul><li><div>
You are exceptional in leading a team</div></li></ul></div><div><ul><li><div>
You are passionate about providing exceptional service and creating memorable moments</div></li></ul></div><div><ul><li><div>
You are open to learning, developing, and growing both yourself, personally, and helping others do the same</div></li></ul></div><div><ul><li><div>
You are trustworthy and have integrity</div></li></ul></div><div></div><div><div><br>
Must Haves</div></div><div><ul><li><div>
A minimum of one year of previous Food and Beverage supervisory or management experience</div></li></ul></div><div><ul><li><div>
Excellent verbal and written communication skills</div></li></ul></div><div><ul><li><div>
Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer</div></li></ul></div><div><ul><li><div>
Microsoft Office products; Word, Excel, PowerPoint, and Outlook</div></li></ul></div><div><ul><li><div>
Embrace Technology &ndash; continually learn, adapt and master to new operating system</div></li></ul></div><div><ul><li><div>
Knowledge of food and alcoholic beverages</div></li></ul></div></div><div><div><ul><li><div>
Ability to work a flexible schedule including weekends and holidays</div></li></ul></div><div><ul><li><div>
Luxury hotel experience, a plus</div></li></ul></div><div></div><div><div><br>
You will Enjoy</div></div><div><ul><li><div>
DTO (Discretionary Time Off)</div></li></ul></div><div><ul><li><div>
Healthcare benefits</div></li></ul></div><div><ul><li><div>
Health Savings Account and Flexible Spending Accounts</div></li></ul></div><div><ul><li><div>
401 [k] retirement plan with company matching, fully vested, and loan option</div></li></ul></div><div><ul><li><div>
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees</div></li></ul></div><div><ul><li><div>
Fertility &amp; Family Forming Assistance</div></li></ul></div><div><ul><li><div>
Parental leave pay differential</div></li></ul></div><div><ul><li><div>
Pet Insurance</div></li></ul></div><div><ul><li><div>
Hotel discounts</div></li></ul></div><div><ul><li><div>
Free meals</div></li></ul></div><div><ul><li><div>
Fitness &amp; wellness discounts</div></li></ul></div><div><ul><li><div>
LinkedIn Learning membership</div></li></ul></div><div><ul><li><div>
Hearts of Montage/Hearts of Pendry community engagement</div></li></ul></div><div><ul><li><div>
Associate&rsquo;s events throughout the year</div></li></ul></div><div></div><div><div><br>
Physical Requirements</div></div></div><div><div><ul><li><div>
Grasping, holding, sitting, walking, repetitive motions, bending over</div></li></ul></div><div><ul><li><div>
Ability to stand and exercise mobility for extended periods of time during your scheduled shift</div></li></ul></div><div><ul><li><div>
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift</div></li></ul></div><div><ul><li><div>
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis</div></li></ul></div><div></div><div><div><br>
At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer &ndash; veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.</div></div></div><div></div><div>
 The pay scale for Food &amp; Beverage Manager is $72,000 to $83,000.</div><div>
The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.</div><div></div><div><i>
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</i></div></div>

Food & Beverage Manager

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