food and beverage service manager

Winter Creek 19th Hole

<p>Food &amp; Beverage Operations Manager</p><p>Position Summary</p><p>The Food &amp; Beverage Operations Manager is responsible for the overall leadership, management, and profitability of the 19th Hole restaurant and bar while delivering an exceptional experience for members, guests, and tournament participants. This position oversees all aspects of food and beverage operations, including front-of-house service, bar operations, kitchen collaboration, staffing, inventory management, purchasing, budgeting, special events, and daily operations.</p><p>The Food &amp; Beverage Operations Manager provides leadership for both the front- and back-of-house teams, working closely with the kitchen to ensure exceptional food quality, efficient operations, and a seamless dining experience. This position promotes a culture of teamwork, accountability, and continuous improvement throughout the Food &amp; Beverage department.</p><p>Essential ResponsibilitiesLeadership &amp; Operations</p><ul><li>Direct and oversee all daily restaurant, bar, and food service operations.</li><li>Provide leadership and supervision for both front-of-house and kitchen personnel.</li><li>Work collaboratively with the kitchen to ensure food quality, consistency, presentation, and timely service.</li><li>Recruit, hire, train, schedule, coach, and evaluate department team members.</li><li>Foster a positive, professional, and service-focused culture throughout the department.</li><li>Ensure consistent execution of Winter Creek's hospitality standards.</li></ul><p>Kitchen Collaboration</p><ul><li>Partner with the kitchen to develop seasonal menus, daily specials, and banquet offerings.</li><li>Coordinate staffing and daily operations between the dining room and kitchen.</li><li>Monitor ticket times and service flow to ensure an exceptional guest experience.</li><li>Assist in establishing food cost targets, portion controls, and inventory management.</li><li>Support kitchen leadership in maintaining cleanliness, food safety, and operational efficiency.</li><li>Promote strong communication between front-of-house and back-of-house teams.</li></ul><p>Financial Management</p><ul><li>Manage departmental budgets and operating expenses.</li><li>Monitor daily sales and financial performance.</li><li>Control labor costs through effective scheduling across both front- and back-of-house operations.</li><li>Monitor food and beverage costs and implement strategies to improve profitability.</li><li>Identify opportunities to increase revenue and enhance the overall dining experience.</li></ul><p>Events &amp; Club Functions</p><ul><li>Oversee all food and beverage service for golf tournaments, member events, banquets, weddings, and private functions.</li><li>Coordinate closely with golf operations and the kitchen to ensure successful execution of all events.</li><li>Assist in planning and promoting events designed to increase member participation and club revenue.</li></ul><p>Qualifications</p><ul><li>Minimum of 3&ndash;5 years of progressive food and beverage management experience, preferably within a private club, resort, or golf course environment.</li><li>Proven ability to lead both front-of-house and back-of-house teams in a fast-paced, service-driven setting.</li><li>ServSafe Food Manager Certification required (or obtained within 30&ndash;60 days of hire).</li><li>Valid alcohol server/seller certification (e.g., TIPS or state-required equivalent) required.</li><li>Working knowledge of POS systems, inventory/ordering platforms, and staff scheduling software.</li><li>Strong understanding of food and beverage cost controls, labor management, and P&amp;L accountability.</li><li>Experience planning and executing banquets, tournaments, or large-scale private events preferred.</li><li>Excellent communication, organizational, and conflict-resolution skills.</li><li>Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays based on club and tournament needs.</li></ul><p>Physical Requirements &amp; Work Conditions</p><ul><li>Ability to stand and walk for extended periods, up to a full shift.</li><li>Ability to lift and carry up to 25&ndash;50 lbs (kegs, cases, supplies, equipment).</li><li>Ability to work in varying environmental conditions, including kitchen heat, walk-in coolers/freezers, and outdoor beverage cart service in seasonal weather.</li><li>Ability to bend, reach, and perform repetitive motions related to food and beverage service.</li><li>Regular schedule includes nights, weekends, and holidays; hours may fluctuate seasonally based on club operations and golf season.</li><li>Must be able to respond quickly to operational needs across multiple areas of the club (dining room, bar, banquet space, golf course) during events.</li></ul><p>FLSA Classification</p><p>Exempt (Salaried)</p><p>Reports To</p><p>General Manager</p><p>Supervises</p><ul><li>Restaurant Supervisors</li><li>Kitchen Manager / Executive Chef (if applicable)</li><li>Line Cooks</li><li>Prep Cooks</li><li>Bartenders</li><li>Servers</li><li>Hosts/Hostesses</li><li>Food Runners</li><li>Beverage Cart Staff</li><li>Front-of-House Support Staff</li></ul><p>Work Location: In person</p>

Food & Beverage Operations Manager

Lahontan Golf Club

<div><p><b>Job Title: Food and Beverage Server</b><br>
<b>Location: Lahontan Golf Club, Truckee, CA</b><br>
<b>Terms: Full Time, Seasonal. May 15 &ndash; October 15</b><br>
<b>Requirements: Work 5 days per week. Weekends and holidays required</b><br>
<b>Pay: $19 per hour, plus tips</b></p><div>
________________________________________<br>
<b>Summary</b><br>
Lahontan is a renowned private golf club and lifestyle community providing members and guests with an exceptional experience in an atmosphere of casual mountain elegance.<br>
The Server delivers attentive, polished food and beverage service while ensuring compliance with California food safety and alcohol service regulations..<br>
________________________________________<br>
<b>Essential Duties and Responsibilities</b><br>
<ul><li>Greet members and guests professionally</li><li>Take food and beverage orders accurately</li><li>Deliver food and beverages in a timely manner</li><li>Maintain table cleanliness and presentation</li><li>Demonstrate fine dining etiquette and service standards</li><li>Work collaboratively with the service team</li></ul><br>
</div><div><b>Qualifications</b><br>
<ul><li>California Food Handler Card required within 30 days of hire</li><li>California Responsible Beverage Service certification required within 60 days of hire if serving alcohol</li><li>Ability to work 5 days per week, including weekends and holidays</li><li>Ability to stand for extended periods and lift 25 to 50 pounds</li></ul></div></div>

Food & Beverage Server

Dusit

<div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES:</p>
<ul><li>Assists the Food &amp; Beverage Manager in the day-to-day operation of the hotel as required. Duties also include handling the calendar and administration assistance for the F &amp; B department.
</li><li>Manages communications, draft correspondence and other business memoranda, creates presentations, proofread, edits and formats business documents, schedules meetings and coordinates office functions.
</li><li>Screens telephone calls, confirms appointments, conducts research, scans and prints publications and compiles materials.
</li><li>Arranging and scheduling appointments, organizing paperwork, handling travel arrangements, ordering office supplies and managing information access through the use of telephones, mail and electronic messaging.
</li><li>Keeps the filing system up-to-date including all retail files. Maintains trace file and bring forward daily items to act on appropriate tasks.
</li><li>Supports the flow of work and dissemination of information within the organization.
</li><li>Schedules departmental meetings, takes and distributes minutes, and arranges/attends sub-committee meetings as required.
</li><li>Assists and supports staff events as appropriate, such as leadership meetings, executive retreat, staff receptions, etc.
</li><li>Follows up in the implementation of the policies and procedures of service of food and beverage.
</li><li>Prepares all necessary documents for Departmental reports.
</li><li>Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
</li><li>Prepares payroll on a daily basis for departmental staff and prepares the departmental roster under the Director of Rooms supervision.
</li><li>Familiarizes with the job description of all position in F &amp; B service to be able to assist F &amp; B Manager in monitoring and overseeing the staff performance.
</li><li>Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
</li><li>Delegates normal instructions &amp; meetings and meets visitors who come to the department.
</li><li>Ensures the tidiness &amp; cleanliness in the office.
</li><li>Performs other duties as assigned by F&amp;B Manager.</li></ul>
<p>REPORT LINES &amp; COMMUNICATIONS:</p>
<ul><li>Reports to the Food &amp; Beverage Manager.
</li><li>Coordinates with other outlet heads and Kitchen section heads for F &amp; B operation</li></ul>
<p>JOB REQUIREMENT</p>
<ul><li>Minimum education of Bachelor&rsquo;s degree in any discipline
</li><li>Minimum of 1-2 years in secretarial, administrative experience. Exposure in F&amp;B operation or hospitality business is desirable
</li><li>Computer literate and ability to use other office equipment.
</li><li>Have good English communication skills both in written and spoken
</li><li>Well-organized, detail-oriented and possess pleasant personality with excellent communication and interpersonal skills</li></ul><br>
</div><div><div>
</div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2>
<div><ul><li><div><div>Date Posted</div>
<div>July 9, 2026</div>
</div></li><li><div><div>Location</div>
<div><div>Dusit Thani Dubai
</div></div></div></li><li><div><div>Division</div>
</div></li><div></div><li><div><div>Minimum Experience</div>
<div>2 Year</div>
</div></li><li><div><div>Qualification</div>
<div>Bachelor Degree</div>
</div></li><li><div><div>Career Level</div>
<div>Officer</div></div></li></ul></div></div></div></div></div></div>

F&B Administrator

Four Seasons

<div>
 <strong>
  About Four Seasons
  <br/>
  <br/>
 </strong>
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 <br/>
 <br/>
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 <br/>
 <br/>
 <strong>
  About the location:
  <br/>
  <br/>
 </strong>
 Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale&rsquo;s best shops, restaurants, marinas and entertainment &ndash; surrounding you with the spirit of one of the world&rsquo;s top yachting locales.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Assistant Food &amp; Beverage Manager supports the Restaurant General Manager in leading
 <strong>
  Evelyn&rsquo;s Restaurant
 </strong>
 , the signature restaurant of Four Seasons Hotel and Residences Fort Lauderdale. This role ensures that every dining experience reflects the relaxed sophistication and coastal elegance of our property. With its modern Mediterranean-inspired menu, vibrant flavors, and oceanfront setting, Evelyn&rsquo;s is a destination for both hotel guests and the local community.
 <br/>
 <br/>
 The Assistant Food &amp; Beverage Manager is responsible for the smooth day-to-day operation of the restaurant, providing hands-on leadership to the service team, anticipating guest needs, and ensuring consistent delivery of Four Seasons&rsquo; world-renowned service standards. This role requires a strong sense of hospitality, a genuine passion for food and beverage, and the ability to inspire a team in creating memorable moments.
 <br/>
 <br/>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;2 years of restaurant leadership experience, preferably in a luxury hotel or high-profile restaurant.
  </li>
  <li>
   Strong knowledge of luxury service standards.
  </li>
  <li>
   Excellent personal presentation and interpersonal skills.
  </li>
  <li>
   Proven ability to provide leadership guidance and support for a dynamic team.
  </li>
  <li>
   Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
  </li>
  <li>
   Ability to operate all computer equipment necessary to perform the job; knowledge of Micros POS and Microsoft Office suite preferred/is a plus.
  </li>
  <li>
   Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
  </li>
  <li>
   Excellent written/verbal presentation skills. Reading, oral and written proficiency in the English language.
  </li>
  <li>
   Superior sense of organization and the ability to prioritize in a fast-paced environment.
  </li>
  <li>
   Flexibility to work varied schedules, including evenings, weekends, and holidays. Ability to be on his/her feet; engaged in the daily operation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Salary, wages, and a comprehensive benefits package
  </li>
  <li>
   Excellent Training and Development opportunities
  </li>
  <li>
   Complimentary Accommodation at other Four Seasons Hotels and Resort
  </li>
  <li>
   Complimentary Dry Cleaning for Employee Uniforms
  </li>
  <li>
   Complimentary Employee Meals
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Schedule &amp; Hours
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-Time / Assistant Manager Level
  </li>
  <li>
   This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Miscellaneous
  <br/>
  <br/>
 </strong>
 <strong>
  US work authorization is required.
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
   <br/>
   <br/>
  </em>
 </strong>
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>


Food & Beverage Assistant Manager

Grand City

<p><b>Job Title:</b> Food &amp; Beverage (F&amp;B) Supervisor</p><p><b>Location:</b> Islamabad (Le French Club, G-5)</p><p><b>Job Overview</b></p><p>Le French Club is seeking an experienced and service-oriented <b>Food &amp; Beverage (F&amp;B) Supervisor</b> to oversee the daily operations of the restaurant, caf&eacute;, and beverage service. The ideal candidate will ensure exceptional guest experiences, supervise service staff, maintain quality standards, and support efficient day-to-day operations.</p><p><b>Key Responsibilities</b></p><ul><li>Supervise the daily operations of the restaurant, caf&eacute;, and beverage service.</li><li>Lead, train, and motivate waiters, bartenders, hostesses, and other F&amp;B staff.</li><li>Prepare staff duty rosters and allocate daily responsibilities.</li><li>Ensure exceptional customer service and guest satisfaction at all times.</li><li>Monitor food and beverage quality, presentation, and service standards.</li><li>Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders.</li><li>Handle guest complaints professionally and resolve service-related issues promptly.</li><li>Monitor staff grooming, hygiene, attendance, and overall performance.</li><li>Ensure compliance with food safety, hygiene, HACCP, and sanitation standards.</li><li>Conduct pre-shift briefings and communicate daily priorities to the team.</li><li>Monitor inventory levels and coordinate with procurement for timely replenishment of food, beverages, and service supplies.</li><li>Minimize wastage and control operational costs.</li><li>Supervise cash handling, billing, POS transactions, and daily sales reconciliation.</li><li>Prepare daily, weekly, and monthly operational and sales reports.</li><li>Assist in planning promotions, special events, and seasonal menus.</li><li>Ensure restaurant, bar, and dining areas remain clean, organized, and fully operational.</li><li>Coordinate with housekeeping, security, and other departments to ensure smooth operations.</li><li>Ensure compliance with company policies, SOPs, and hospitality standards.</li><li>Perform any other duties assigned by management.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>3&ndash;5 years of experience</b> in Food &amp; Beverage operations, with at least <b>2 years in a supervisory role</b>.</li><li>Experience in a hotel, restaurant, club, resort, or hospitality environment is preferred.</li><li><b>Excellent English communication skills are mandatory.</b></li><li>Strong leadership, team management, and customer service skills.</li><li>Knowledge of restaurant operations, POS systems, inventory management, and food safety standards.</li><li>Ability to work under pressure and manage multiple tasks effectively.</li><li>Strong problem-solving and decision-making abilities.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Food Safety or HACCP certification will be an added advantage.</li></ul><p><b>Working Hours</b></p><p><b>10 Hours per Day</b></p><p><b>Working Days</b></p><p><b>Monday to Saturday</b></p><p><b>Job Location</b></p><p><b>Le French Club</b><br/>Diplomatic Enclave, G-5, Islamabad</p><p>Work Location: In person</p>

Food & Beverage (F&B) Supervisor- Islamabad

Hilton

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Exceptional Hospitality Starts with You
  <br/>
  <br/>
 </strong>
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 <strong>
  Food &amp; Beverage Manager
 </strong>
 , you&rsquo;re not just overseeing operations of one or more dining outlets &ndash; you&rsquo;re contributing to creating memorable guest experiences that leave a lasting impression.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Here's what you'll do during a typical day:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction
  </li>
  <li>
   Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience
  </li>
  <li>
   Drive operational efficiency: Oversee the administrative and planning functions of the Food &amp; Beverage department, ensuring smooth daily operations while implementing cost controls for food, beverage, and labor expenses
  </li>
  <li>
   Elevate quality and service standards: Support the delivery of exceptional food and beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability
  </li>
  <li>
   Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
  </li>
  <li>
   Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What It Takes to Make the Stay
  <br/>
  <br/>
 </strong>
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 <br/>
 <br/>
 A passion for spreading the light and warmth of
 <strong>
  Hospitality
 </strong>
 . Acting with
 <strong>
  Integrity
 </strong>
 and always doing the right thing. Inspiring others through
 <strong>
  Leadership
 </strong>
 . A belief that
 <strong>
  Teamwork
 </strong>
 drives the best outcomes. A sense of
 <strong>
  Ownership
 </strong>
 and accountability. And a focus on the
 <strong>
  Now
 </strong>
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 <strong>
  Join an Award-Winning Workplace Culture
  <br/>
  <br/>
 </strong>
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 <br/>
 <br/>
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 <br/>
 <br/>
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 <br/>
 <br/>
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 <strong>
  How We&rsquo;ll Help You Thrive
  <br/>
  <br/>
 </strong>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
 <br/>
 <br/>
 Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
 <br/>
 <br/>
 Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
 <br/>
 <br/>
 Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
 <br/>
 <br/>
 Mental health resources &ndash; Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
 <br/>
 <br/>
 <ul>
  <li>
   Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
  </li>
 </ul>
</div>


Food and Beverage Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26085314<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>901 Massachusetts Ave NW, Washington, District of Columbia, United States, 20001<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<b>Pay Range:</b> $75,000-$92,000 annually<br>
<b>Bonus Eligible:</b> Y
<p></p><div><div><p><b>JOB SUMMARY</b></p>
<p></p><p>Supervises daily Food and Beverage (F&amp;B) shift operation and monitors compliance with all F&amp;B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..</p>
<p></p><p><b>CANDIDATE PROFILE
</b></p><p></p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p></p><p><b>CORE WORK ACTIVITIES</b></p>
<p></p><p><b>Managing Day-to-Day Operations</b></p>
<ul><li>Assists in the ordering of Food and Beverage (F&amp;B) supplies, cleaning supplies and uniforms.</li></ul>
<ul><li>Supervises daily F&amp;B shift operation and monitors compliance with all F&amp;B policies, standards and procedures.</li></ul>
<ul><li>Supports and supervises an effective monthly self inspection program.</li></ul>
<ul><li>Operates all department equipment as necessary and reports malfunction.</li></ul>
<ul><li>Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Monitors and maintains the productivity level of employees.</li></ul>
<ul><li>Verifies that all team members/supervisors understand the brand specific philosophy.</li></ul>
<ul><li>Maintains the operating budget, and verifies that standards and legal obligations are followed.</li></ul>
<ul><li>Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.</li></ul>
<ul><li>Celebrates and fosters decisions that result in successes as well as failures.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to verify understanding.</li></ul>
<ul><li>Coordinates cleaning program in all F&amp;B areas (e.g., General clean), identifying trends and making recommendation for improvements.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul>
<ul><li>Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.</li></ul>
<ul><li>Follows property specific second effort and recovery plan.</li></ul>
<ul><li>Stays readily available/ approachable for all team members.</li></ul>
<ul><li>Demonstrates knowledge of the brand specific service culture.</li></ul>
<p></p><p><b>Providing Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Takes proactive approaches when dealing with guest concerns.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Stays readily available/ approachable for all guests.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction result with employees.</li></ul>
<ul><li>Responds in a timely manner to customer service department request.</li></ul>
<p></p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Performs hourly job function if necessary.</li></ul>
<ul><li>Extends professionalism and courtesy to team members at all times.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress report.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul><br>
</div><p></p><div>
</div><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
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</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Food and Beverage Operations Manager

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