food delivery rider

Ice Craft

Job description:We are seeking a dedicated Delivery Rider to join our team. The Delivery Rider will be responsible for ensuring the safe, timely, and efficient delivery of bakery items&mdash;including cakes, pastries, savory goods, and other food products&mdash;to customers and outlets. This role requires exceptional reliability, strong navigation skills, and a commitment to excellent customer service, ensuring that each delivery reflects the high standards of Hobnob.Responsibilities<ul><li>Safely and promptly deliver bakery items to customers, outlets, or designated locations.</li><li>Handle cakes and delicate items with care to maintain product quality and presentation.</li><li>Navigate assigned routes efficiently using maps or GPS systems.</li><li>Collect payments (if applicable) and maintain accurate delivery records.</li><li>Communicate effectively with supervisors and outlet teams to coordinate delivery schedules.</li><li>Adhere to all traffic laws, company policies, and safety regulations while on the road.</li><li>Ensure food items remain fresh and intact during delivery by using insulated delivery boxes.</li><li>Provide excellent customer service when interacting with clients during deliveries.</li><li>Report any delays, issues, or concerns to supervisors promptly.</li></ul>Requirements<ul><li>Valid motorcycle driving license issued by the relevant Pakistani authorities.</li><li>Proven experience as a delivery rider (preferably in the food, courier, or hospitality industry).</li><li>Good knowledge of local roads, routes, and neighborhoods in designated delivery areas.</li><li>Strong organizational skills and ability to manage time effectively to meet delivery deadlines.</li><li>Reliable, punctual, and disciplined with a commitment to high-quality service.</li><li>Good communication skills in Urdu; basic proficiency in English preferred.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, courteous, and customer-focused attitude.</li><li>Willingness to work flexible hours, including evenings, weekends, and public holidays, as required by business needs.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Food Delivery Rider

Oven n Grill

About Us: Oven n Grill is a growing restaurant brand committed to providing high-quality food and exceptional customer service. We are currently seeking a reliable, punctual, and customer-focused Rider to join our delivery team and ensure timely, accurate, and professional order deliveries to our customers.Key Responsibilities:<ul><li>Deliver food orders promptly, safely, and professionally to customers.</li><li>Verify order accuracy and ensure items are properly packaged before departure.</li><li>Plan and follow efficient delivery routes to meet delivery timelines.</li><li>Handle customer payments and provide receipts where applicable.</li><li>Maintain a courteous and professional attitude when interacting with customers.</li><li>Adhere to all traffic and road safety laws at all times.</li><li>Conduct routine checks and basic maintenance of the delivery vehicle.</li><li>Coordinate effectively with the restaurant and kitchen teams for delivery updates.</li></ul>Requirements:<ul><li>Valid motorcycle driving license with a clean driving record.</li><li>Must own a reliable, well-maintained motorcycle.</li><li>Good knowledge of local routes and traffic patterns.</li><li>Strong organizational and time management skills.</li><li>Excellent communication and customer service skills.</li><li>Must be dependable, well-groomed, and professional in conduct.</li><li>Availability to work in rotating shifts, including weekends and holidays.</li><li>Prior experience in food delivery or a similar role will be preferred.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary.</li><li>Free staff meals during shifts.</li><li>Fuel allowance (as per policy).</li><li>Friendly and supportive work environment.</li></ul>Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Delivery Rider

Spectrum Solution W.L L

Job Title: Bike &amp; Car Riders &ndash; Food Delivery App ProjectLocation: QatarJob Type: Full-time / ContractJob Description: We are hiring experienced Bike and Car Riders for our upcoming Food Delivery App Project in Qatar. Candidates must have previous experience working with leading delivery platforms .Responsibilities:<ul><li>Deliver food orders promptly and safely to customers.</li><li>Maintain a professional and customer-friendly attitude.</li><li>Follow all traffic rules and delivery protocols.</li><li>Ensure timely collection and delivery of items.</li></ul>Requirements:<ul><li>Valid QID (Qatar ID)</li><li>Valid 2-wheeler or 4-wheeler driving license</li><li>Own a bike or car</li><li>Prior experience delivery platforms (mandatory)</li><li>Good communication skills and customer service attitude</li></ul>Benefits:<ul><li>Competitive delivery commission and incentives</li><li>Flexible working hours</li><li>Opportunity to be part of a new and growing project</li></ul>How to Apply: Interested candidates who meet the above criteria are encouraged to apply through Indeed or send their details to 50459977.Job Type: Full-time

Bike & Car Riders – Food Delivery App Project

Keeta

<div>
 
 
 Job Duty:
 
 
 
 1. Designing and executing rider tiering systems and strategies that encourage customer service experience and rider's performance excellence.
 
 
 2. Collaborating with cross-functional teams to align rider management with customer experience goals.
 
 
 3. Using data-driven insights to continually optimize the rider journey, from onboarding to daily operations.
 
 
 4. Base on rider's churn rate and lifecycle performance, come up with the active rider keeping strategy.
 
 
 
 
 
 
 Job Requirement:
 
 
 
 1. 5+ years of experience in operations, strategy&mdash;ideally in the rider hailing, logistics, food/grocery delievery business.
 
 
 2. Strong program design skills&mdash;especially around workforce segmentation, benefits, and training.
 
 
 3. Prior experience in rider management strategy and customer experience strategy is strongly preferred.
 
 
 4. Excellent data analysis and project management skills.
 
 
 5. A proactive mindset and the ability to thrive in a cross-functional environment.
 
 
 6. Fluent English is required.
 
 
 
 
 
 
 What You Can Get from This Job:
 
 
 
 1. Compete with global players: Broaden your international business perspective and gain practical, hands-on experience.
 
 
 2. Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment.
 
 
 3. Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that's rapidly evolving.
 
</div>

Senior Rider Operations Manager

foodpanda

<div>
 foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores &mdash; foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
 
 
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Join our Logistics team to lead rider compliance initiatives across Pakistan. Drive fraud prevention, reduce cash loss, and align operational processes with company goals&mdash;ensuring compliance without compromising rider or customer experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead the execution of rider compliance strategies tailored for the Pakistan market, ensuring alignment with business objectives.
 </li>
 <li>
 Develop and enforce rules to minimize fraud and reduce cancellation-related costs, while upholding service standards.
 </li>
 <li>
 Conduct compliance-focused analyses to identify high-risk behaviors, fraudulent activities, and cash loss trends.
 </li>
 <li>
 Design and maintain automated alerts and dashboards to monitor rider performance, compliance breaches, and operational anomalies.
 </li>
 <li>
 Align operational processes with the company&rsquo;s cost reduction and service improvement goals, creating scalable and data-backed solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1-2 years in logistics, operations roles or tech role.
 </li>
 <li>
 Proficient in SQL, Excel, and visualization tools (Tableau, Power BI, Looker).
 </li>
 <li>
 Strong analytical and stakeholder management skills.
 </li>
 <li>
 Detail-oriented, proactive, and adaptable to fast-paced environments.
 </li>
 </ul>
</div>

Expert, Quality (Fraud Analyst)

1.Designing and executing rider tiering systems and benefits schemes that encourage long-term engagement and operational excellence. 2.Developing and leading training programs to upskill riders, improving their performance and service quality. 3.Collaborating with cross-functional teams to align rider management with customer experience goals. 4.Establishing compliance frameworks to ensure all riders meet local labor regulations and platform safety standards. 5.Managing and improving rider vetting and audit teams, including setting standards and using data to identify risks or irregularities. 6.Using data-driven insights to continually optimize the rider journey, from onboarding to daily operations. 7.Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance best practices. 1. Compete with global players: Broaden your international business perspective and gain practical, hands-on experience. 2. Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment. 3. Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that s rapidly evolving.

Rider Management Strategy Manager

1.Design and optimize the rider training system with key metrics-driven goals new hire training pass rate, customer complaint rate, customer satisfaction, and rider on-time service rate. Develop overall plans and pacing for onboarding training, regular training, and refresher courses. Define objectives, content, delivery formats, and evaluation methods for each training module. 2.Organize and implement training roll-out plans. Prepare detailed training schedules, assign instructors, secure venues, and set up online tools. Coordinate design of online and offline class formats, hands-on simulations, and other learning activities. Training contents include application operations, compliance requirements, service experience, safety and fulfillment, and reward and penalty mechanisms. 3.Design assessments and evaluations. Create closed-book and online quizzes, simulation drills, and practical observation checklists. Collect training feedback, class ratings, and operational performance data. Produce monthly and quarterly analysis reports to identify gaps and drive continuous improvement. 4.Drive cross-functional collaboration and training expansion. Partner closely with fulfillment-experience operations, 3PL management, and customer-service teams to respond rapidly to business needs. Manage regional roll-out of training programs. Cultivate and certify an internal trainer (Rider Trainers/Patrollers) to scale training coverage. 1.Compete with global players: Broaden your international business perspective and gain practical, hands-on experience. 2.Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment. 3.Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that s rapidly evolving.

Rider Training

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