food safety manager

Seltzer's Smokehouse Meats

<div><h1 class="jobSectionHeader">Job Summary</h1>
The Quality Manager will ensure all quality standards, trainings, documentation and current procedures meet or exceed regulations for SQF and GMPs, as well as the standards set by the USDA and our Contract Manufacturing clients.<h1 class="jobSectionHeader">
Responsibilities</h1><ul><li>
Ensures quality and food safety goals are met on a daily basis.</li><li>
Manages and leads the activities of the FSQA Department.</li><li>
Ensures that all manufacturing, packaging, testing, storage and distribution activities are performed in conformance to USDA, SQF, Customer Specific and company policies and/or standard operating procedures.</li><li>
Writes, maintains, and self-audits the HACCPSQF programs to ensure compliance and change management. (i.e. Food Fraud, Food Defense, SSOPs, MSS, Risks, Recall programs etc.)</li><li>
Promotes quality achievement and performance improvement across the organization through the establishment and maintenance.</li><li>
Maintains a constant awareness of the business context and company profitability.</li><li>
Understands and participates in budgeting, team planning, forecasting and managing expenditures.</li><li>
Responsible for interviewing, hiring, training, developing, coaching, discipline and performance appraisals for employees within the departments.</li><li>
Ensures workforce is well trained to provide seamless and timely delivery of service.</li><li>
Oversees quality investigations for root cause and CAPA determination.</li><li>
Accountable for troubleshooting problems through to resolution, escalating as necessary.</li><li>
Works closely with all departments to ensure staff are working in compliance with internal policies and procedures, external client expectations and GMPs.</li><li>
Hosts regulatory and client audits and assumes responsibility for ensuring that stakeholders are included in proposals for corrective actions.</li><li>
Communicates with and responds to Customer inquiries.</li><li>
Verifies contractor quality requirements are specified to vendors and contractor documentation submittals.</li><li>
Works with Project Managers to develop project schedules and resource allocation models for FSQA related projects and other activities.</li><li>
Fulfills the duties of a Manager under the Occupational Health and Safety Act, including, safety, violence and harassment laws.</li><li>
Manages confidential information/documentation as required by policies.</li><li>
Reviews records, reports, documents to comply with Company operational expectations.</li><li>
Assume additional related responsibilities as required.</li></ul><h1 class="jobSectionHeader">
Education and Experience</h1><ul><li>
A Bachelor's Degree in Science or Engineering or relevant experience in Food Packaging/Manufacturing.</li><li>
Minimum 5+ years' Quality Management Experience in a Food Manufacturing Environment.</li><li>
5+ years of experience in FSQA methodologies and policies.</li><li>
5+ years of experience as a manager and strong leadership skills.</li><li>
Previous audit experience and/or lead auditor training.</li><li>
Working knowledge of applicable USDA, GMP, SSOP, HACCP, SQF and 3rd Party Auditing Standards.</li></ul><h1 class="jobSectionHeader">
CORE COMPETENCIES</h1><ul><li>
Proven track record in driving continuous quality improvement in a food manufacturing environment.</li><li>
Experience in developing and monitoring Quality specifications, measures and documentation.</li><li>
Sanitation and Safety experience within manufacturing and environmental standards.</li><li>
Comfortable with being directly involved in a fast-paced production environment.</li><li>
Proven ability to delegate and follow-up on tasks assigned to Team Members.</li><li>
Strong interpersonal and communication skills &ndash; both written and verbal with the ability to develop relationships at all levels in the organization.</li><li>
Strong organizational, administrative and analytical skills - sound business judgment and a proactive approach to problem solving.</li><li>
Goal focused with demonstrated ability to manage multiple tasks/projects in a fast-paced environment with a high attention to detail.</li><li>
Able to troubleshoot issues, anticipate problems and make logical decisions.</li><li>
Comfortable working within strict deadlines and under pressure while maintain a professional demeanor.</li><li>
Able to lift 50 pounds.</li><li>
Able to work normal and/or extended (evenings, nights, weekends, holidays) office hours to meet established deadlines.</li><li>
Able to travel independently to support Company objectives and personal development.</li></ul></div>

Quality Manager

Food Lion

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 539706 
Address: USA-SC-Pontiac-10508 Two Notch Road
 
Store Code: Store 02267 Front End (5163860)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable</li><li>Hire, train, and develop associates to meet department needs</li><li>Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports</li><li>Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture</li><li>Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs</li><li>Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers</li><li>Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or</li></ul>
exceed customers' expectations 
<ul><li>Control store expenses through proper ordering, care for supplies and equipment</li><li>Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications</li><li>Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained</li><li>Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times</li><li>Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes</li><li>Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions</li><li>Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses</li><li>Ensure proper control of all store funds and company assets</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Record and report all associate and customer accidents in accordance with established Food Lion procedures</li><li>Ensures compliance with local, state and federal regulations</li><li>Adheres to all company guidelines, policies and standard practices</li><li>Maintains security standards</li><li>Successfully complete Computer Based Training (CBT) and Training guide</li><li>Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales</li><li>Performs all other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>A high school graduate or equivalent preferred</li><li>Ability to lead and manage a team</li><li>Strong understanding of store operations and merchandising techniques preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation</li></ul> 

PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers, smart devices, and other communication systems required to perform job functions</li><li>Ability to use hand held computers for orders, mark downs, scan outs, and inventory</li><li>Stand 100% of the time, frequently walking short distances</li><li>Ability to push or pull up to 2000 pounds using a pallet jack or float</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check invoices, dates, and other written documents</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Manager Customer Service (H)

Kruger Foods, Inc

<div>Food Safety Quality Assurance Manager: We are currently seeking a highly detailed self-starter for this position. The Food Safety Quality Assurance Manager's primary responsibility is establishing, implementing and maintaining of programs necessary for Food Safety, Quality Systems, HACCP, GMP, SQF 2000 and other regulatory/compliance or customer specific programs, including Food Security. Manage the Quality Assurance Department to ensure quality standards are met and customer satisfaction is achieved. Monitor laboratory testing and results to ensure the highest standards are met. 
 
Selected candidate will have five to seven years experience and/ or training in a food manufacturing environment, two to four years of supervisor experience and at least a Bachelor's degree in Food Science or related field.
 
 
Responsibilities will include but not limited to:
<ul><li>Write quality assurance and food safety policies and procedures so that they are in compliance with individual customer requirements, regulatory requirements and SQF programs.</li>
<li>Responsible for FSMA Compliance</li>
<li>Formulate, direct, and participate in the development and implementation of goals, objectives, policies, and procedures for the quality assurance department.</li>
<li>Oversee the resolution of non-conforming areas.</li>
<li>Conducts Monthly Quality Focused Management meeting with Management and Ownership</li>
<li>Work with production personnel in an advisory role to assist them with quality issues within their departments.</li>
<li>Responsible for continuous improvement efforts with regard to product quality and food safety. Work with management team to achieve continuous process goals</li>
<li>Troubleshoot and resolve product quality problems by researching problems, analyzing data, and developing solutions to problems.</li>
<li>Oversee analytical work done at each step of the production process to assure that quality control standards are maintained.</li>
<li>Maintain, Update and review Product Specifications</li>
<li>Insure compliance with customer specific quality requirements and interfaces</li>
<li>Provide technical support to customers and assist in the resolution of problems.</li>
<li>Hire, train, monitor, and assist employees.</li>
<li>Enforce company policies, establish performance standards, and evaluate employee status.</li>
<li>Maintain and manage the FDA, SSOP programs and review daily documentation generated to assure regulatory and specification compliance</li>
<li>Maintain and Submit Process Filings with FDA on an as needed basis</li>
<li>Acts as liaison for Kruger Foods regarding all regulatory inspections and audits by local county and state health; SQF (GFSI) FDA; Third Party; Kosher/Organic certification organizations; and customers. Ensures compliance with policies and regulations formulated by these organizations.</li>
<li>Reviews all data obtained during all quality assurance activities and implements actions to solve problems that have been identified to ensure consistency with company policies and procedures. Applies statistical process control (SPC) methods for analyzing data as appropriate.</li>
<li>Responsible for Food Quality, Safety and Legality.</li>
<li>Perform or oversee micro and environmental testing as needed.</li>
<li>Develop new products as requested, ensure that products are stable and all food safety standards are met. Complete and file all required documents with FDA and the State of California Food and Drug Branch.</li>
<li>Review, verify and validate HACCP program annually or when any product or line change occurs. Review HACCP records and deviations.</li>
<li>Define acceptable quality parameters as appropriate. Review or revise as necessary. Collect, investigate, trend, troubleshoot and communicate resolution of customer complaints. Provide quarterly reports to Management Team including recommendations or corrective actions that have already occurred.</li>
<li>Conduct periodic internal plant inspections and develop and effective vendor audit program for primary vendors.</li>
<li>Establish and ensure maintenance of Specification Books for all products produced.</li>
<li>Direct special projects such as developing quality procedures for new products and performing product shelf life studies.
</li><li>Perform audits of records, logs, and charts for conformance to quality and food safety related standards. Verify and validate the SQF program at least annually or if a significant change occurs.</li>
<li>Ensure Prerequisite, HACCP, SQF and position based training is conducted and serves as the in-house expert for the food safety, SQF, food security and quality programs. Ensure that standards are met.</li>
<li>Oversee sanitation department and conduct or make arrangements for sanitation training.</li>
</ul><div>We are a well-established growing family owned and operated manufacturing company in the Stockton area that offers and excellent working environment with opportunity for career advancement. We offer a competitive compensation package which includes health, dental, vision, vacation and 401K. 
 
If interested, please attach resume and cover letter along with salary requirements.</div></div>

Food Safety Quality Assurance Manager

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 539689 
Address: USA-VA-Virginia Beach-4221 Pleasant Valley Road
 
Store Code: Store 00609 Deli (7212926)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Support the management and duties of store operations to meet financial and sales goals. Build associate and 
customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates</li><li>Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation</li><li>Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture</li><li>Support the achievement of budgeted financial and operating results</li><li>Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers</li><li>Role model outstanding, friendly customer service and use skills and knowledge of department products to</li></ul>
offer solutions that meet or exceed customers' expectations 
<ul><li>Control store's expenses through proper ordering, care for supplies and equipment</li><li>Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)</li><li>Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained</li><li>Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week</li><li>Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Ensure compliance with local, state and federal regulations</li><li>Record and report all associate and customer accidents in accordance with established Food Lion procedures</li><li>Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses</li><li>Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized</li><li>Ensure compliance with local, state and federal regulations</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Maintain security standards</li><li>Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodation</li><li>All other duties as assigned&quot;</li></ul> 

QUALIFICATIONS 
 
<ul><li>A high school graduate or equivalent preferred</li><li>Ability to lead and manage a team</li><li>Strong understanding of store operations and merchandising techniques preferred</li><li>Effective communication, customer service, and selling skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job function</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained</li></ul>
while employed in a position requiring accreditation&quot; 
 
PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Ability to push or pull up to 2000 pounds using a pallet jack</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time with frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials,</li><li>and household cleaners</li><li>Perform repetitive hand and arm motions</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Deli Bakery Sales Manager (H)

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 357833 
Address: USA-NC-Concord-860 South Union St
 
Store Code: Store 00377 Deli (7209283)
 
 
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. 
 
PRIMARY PURPOSE 
 
Support the management and duties of store operations to meet financial and sales goals. Build associate and 
customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates</li><li>Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation</li><li>Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture</li><li>Support the achievement of budgeted financial and operating results</li><li>Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers</li><li>Role model outstanding, friendly customer service and use skills and knowledge of department products to</li></ul>
offer solutions that meet or exceed customers' expectations 
<ul><li>Control store's expenses through proper ordering, care for supplies and equipment</li><li>Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)</li><li>Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained</li><li>Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week</li><li>Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Ensure compliance with local, state and federal regulations</li><li>Record and report all associate and customer accidents in accordance with established Food Lion procedures</li><li>Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses</li><li>Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized</li><li>Ensure compliance with local, state and federal regulations</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Maintain security standards</li><li>Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodation</li><li>All other duties as assigned&quot;</li></ul> 

QUALIFICATIONS 
 
<ul><li>A high school graduate or equivalent preferred</li><li>Ability to lead and manage a team</li><li>Strong understanding of store operations and merchandising techniques preferred</li><li>Effective communication, customer service, and selling skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job function</li><li>Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a &quot;Certified Food Safety Manager&quot; or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained</li></ul>
while employed in a position requiring accreditation&quot; 
 
PHYSICAL REQUIREMENTS 
 
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Ability to push or pull up to 2000 pounds using a pallet jack</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time with frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials,</li><li>and household cleaners</li><li>Perform repetitive hand and arm motions</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to checks, invoices and other written documents&quot;</li></ul> 
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

OTG Management

Job Title: General Manager, Operational Compliance
 
Location: Newark Liberty International Airport (EWR)
 
Department: Operations
 
Compensation: $75k - $85k
 
Reports to: Airport Director
 
Who We Are
 
On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.
 
How We Do Business
 
How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.
 
Why This Job Is a Big Deal!
 
The General Manager of Operational Compliance is a hands-on operational leader responsible for driving excellence in Food Safety, Workplace Safety, Fire Safety and Quality Assurance across all airport restaurants and markets.
 
Unlike a traditional restaurant General Manager, this role does not oversee a single business unit.
 
Instead, this leader partners directly with the Operations team to strengthen execution across the airport through coaching, training, validation, and follow-up.
 
The position is highly visible within the operation, spending the majority of time in the field working alongside General Managers, Executive Chefs, Managers, and hourly crew members to ensure OTG's operational standards are consistently executed.
 
The primary objective of this role is to build a culture of safety, accountability, operational discipline, and continuous improvement through leadership presence, validation, coaching, and sustained follow-through.
 
In this Role you will…
 
Partner with Operations to ensure all locations consistently operate in compliance with OTG, Port Authority, Health Department, NSF, Property Management, and all other regulatory and company standards.
 
Conduct routine operational audits, validation walkthroughs, and restaurant inspections to verify execution of Food Safety, Workplace Safety, Fire Safety, Quality Assurance, cleanliness, organization, and operational standards.
 
Train, coach, and develop salaried leaders and hourly crew members on food safety, workplace safety, operational procedures, sanitation, and all compliance-related systems.
 
Lead and manage follow-up on all audit findings, inspections, corrective action plans, and operational deficiencies, ensuring actions are completed on time, root causes are addressed, and improvements are sustained.
 
Coordinate with Facilities, Maintenance, vendors, and cross-functional support teams to ensure repairs, equipment issues, work orders, and other operational items impacting compliance are resolved in a timely manner.
 
Validate operational systems including temperature logs, sanitation practices, cleaning schedules, equipment maintenance, opening and closing procedures, safety documentation, and all other required operational records.
 
Partner with restaurant leadership to prepare for and successfully execute NSF, Health Department, Port Authority, Property Management, and other operational inspections.
 
Reinforce a culture of inspection readiness by ensuring locations are maintained to OTG standards every day rather than preparing only for scheduled inspections.
 
Monitor compliance trends, identify recurring opportunities, and implement sustainable solutions that improve operational execution and reduce repeat findings.
 
Prepare written recaps, corrective action plans, progress updates, and compliance trackers while ensuring all follow-up items are completed by their established deadlines.
 
Serve as a hands-on operational resource for locations requiring additional coaching, validation, leadership support, or focused operational improvement.
 
Foster a culture of organization, ownership, planning, validation, follow-through, and accountability that ensures OTG's operational standards are consistently achieved.
 
Organize tracking and reporting of all projects, training and compliance
 
Qualifications
 
Degree in hospitality or culinary field is preferred
 
Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
 
1 – 3 years of retail experience (convenience store) a plus
 
Proficient knowledge of P&L budgeting and forecasting
 
Strong culinary background and fine dining experience are a plus
 
Commitment to service of customers, crew, co-workers, and management
 
Demonstrated dependability, personal drive, and leadership, ability to lead by example
 
High level of integrity, work ethic, passion, and commitment to OTG values
 
Ability to train, delegate, coach, and aid in the development of crewmembers
 
Excellent verbal and written communication skills
 
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
 
Equal Opportunity Employer
 
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
#LI-TT1

General Manager - Quality Assurance

Universal Pure

<div>FSQA Manager Position Description: 
 
Supervises quality technician employees in a manufacturing environment. Plans and assigns work, implements policies and procedures, and recommends improvements in quality methods, equipment, and quality operating procedures. The quality manager makes recommendations based on PPAs received from the customer. 
<div></div>
<div>
Major tasks, responsibilities, and key accountabilities:
</div><ul><li>Balances quality, productivity, cost, safety, and morale to achieve results in all areas.
</li><li>Works to continuously improve in all areas
</li><li>Provides regular progress reports to the manager.</li><li>
Ensures effective employee relations. Provides employee coaching and development.</li><li>
Makes employment decisions. Resolve employee issues through problem resolution.</li><li>
Performs accident investigations
</li><li>Tracks absenteeism and timekeeping
</li><li>Accomplish manufacturing staff results by planning, monitoring, communicating job expectations and appraising job results; counseling, disciplining and coaching employees; coordinating, initiating, and enforcing systems, procedures, and policies
</li><li>Maintain staff by recruiting, orienting, selecting, and training employees; and developing personal growth opportunities in them
</li><li>Maintain workflow by setting process variables, monitoring steps of the process; observing equipment and control points; monitoring resources and personnel; developing reporting systems and procedures, studying methods; facilitating corrections to malfunctions, implementing cost reductions; initiating and developing a spirit of cooperation between and within departments
</li><li>Ensure the operation of equipment by evaluating new equipment and calling for repairs of old ones</li><li>
Provide manufacturing information by sorting, initiating, compiling, and analyzing production performance data and records
</li><li>Educate and direct employees on the use of equipment, all control points, and resources</li><li>
Contribute to team effort</li></ul>
Travel Required:
<ul><li>Minimal</li></ul> 


Preferred Qualifications:
<ul><li>Bachelor&rsquo;s degree in quality or related discipline</li><li>
At least 2 years' experience at the manager level</li><li>
Quality Assurance Certification in SQF, HAACP, and GMP
</li><li>Good computer skills, including Word and Excel. Experience with Access is desired.</li><li>
Detail to accuracy and thoroughness
</li><li>Must have prior QA knowledge and certifications
</li><li>Must be flexible with work schedule to meet the needs of operations
</li><li>Must have excellent interpersonal skills with internal and external customers</li><li>
Leadership &ndash; the ability to command and maintain the attention of those you are overseeing</li><li>
Effective communication &ndash; the ability to convincingly convey instructions, directions, and details to others</li><li>
Experience &ndash; knowledge of OSHA and other governmental regulations; incident and accident prevention
</li><li>Attention to detail &ndash; the ability to manage all duties, rules, documentation, and other components of the job with focus and accuracy
</li><li>Confidentiality &ndash; the ability to protect data, information, and employee privacy
</li><li>Compassion &ndash; the ability to be concerned for another person&rsquo;s well-being</li><li>
Organization &ndash; an ability to manage multiple priorities simultaneously
</li><li>Collaborative &ndash; an ability to work with diverse personalities for a tangible and beneficial outcome</li></ul>

 Working Conditions
<ul><li>
This position operates in an office environment located within a manufacturing facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
</li><li>The position requires the ability to perform work in different elements of the operation between a general office environment and the production operation environment. The position will, at times, work in a cold and wet environment.</li></ul>

Salaried/Remote Employees: Universal Pure facilities may process, pack, and or store products containing allergenic food ingredients as referenced by FDA; occasional exposure may occur. Inform your direct manager of any food allergies. 
<div>
</div><div>The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</div>

Universal Pure Is an Equal Employment Opportunity Employer</div>

FSQA Manager

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