food service supervisor

SSA Group, LLC

Ideal candidate will bring a positive attitude and a strong commitment to customer service, We’re looking for someone who is friendly, approachable, dependable and enjoys working with people in a team-oriented environment. Barista experience a plus!
 
Position Title: Food Service Supervisor
 Reports to: Food Service Operations Manager(s)
 
Who are we: 
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
 We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
 Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
 Responsibilities
 <ul>
<li>Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.</li>
<li>Ensure location, or zone, is adequately stocked, prepped, and staffed for daily operation, working with direct reports to fill as necessary.</li>
<li>Oversees direct location, or zone, operational duties ensuring quick service, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled.</li>
<li>Supports the build of daily prep and item lists, delegating to employees as necessary.</li>
<li>Actively helps to support operations and fill holes as necessary to ensure smooth service.</li>
<li>Assigns associates to duties, coaching through projects, daily tasks, and guest interaction.</li>
<li>Actively and efficiently responds to guest feedback.</li>
<li>Familiar with intermediate food and beverage knowledge, including but not limited to serve-safe food temperatures, FIFO product rotation, safe food handling, food storage and labeling, safe alcohol service, sanitation and overall area cleanliness.</li>
<li>Maintains general organizational upkeep of each outlet’s storage areas/back dock spaces within designated zone.</li>
<li>Responsible for daily check-ins with outlets, ensuring that information given to them via preshift meetings each morning is being communicated to team members across their zone.</li>
<li>Ability to limit and control waste through maintaining proper prep levels and daily tracking of waste through provided waste logs.</li>
<li>Maintains consistency with all product and serves product based on the standards set by the operations and culinary team.</li>
<li>Ability to create and communicate a plan for the next day regarding staffing, prep, and to-do lists with direct reports.</li>
<li>Implements proper merchandising of product as set by the Operations team.</li>
<li>Monitors and controls production of all product in your zone (including but not limited to popcorn, kettle corn, cotton candy, mustard cups, bottled beverages and other carts items) as specific to your assigned zone.</li>
<li>Supports oversight of personnel duties, including but not limited to:</li>
<li>Training new employees and issuing performance reviews.</li>
<li>Actively coaching the employee on performance with oversight from operations manager.</li>
<li>Oversees break and rest break management for employees.</li>
<li>Inspects equipment and performs routine maintenance and cleaning as necessary.</li>
<li>Assists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary.</li>
<li>Remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws.</li>
<li>Perform other tasks as deemed necessary.</li>
<li>Maintain a clean, safe and organized work environment.</li>
<li>Uphold and demonstrate a complete understanding of company policies and procedures.</li>
</ul>
Job Requirements
 <ul>
<li>Strong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel.</li>
<li>Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers.</li>
<li>Exceptional problem solving/decision making skills combined with the ability to be organized.</li>
<li>Demonstrates multi-tasking, detail, analytical, planning and leadership skills.</li>
<li>Demonstrates the ability to remain flexible in a fast-paced environment.</li>
<li>Ideal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy.</li>
<li>Computer knowledge and skill level for basic office functions.</li>
<li>Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.</li>
<li>Ability to work varied hours/days, including nights, weekends and holidays, as needed.</li>
</ul>
IDEA + Belonging
 <ul>
<li>Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.</li>
<li>Focuses on removing barriers and empowering growth and opportunity for team members at all levels.</li>
<li>Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.</li>
<li>Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.</li>
</ul>
Previous Experience
 <ul>
<li>1-2 years of quick service management and/or operations supervisory experience preferred.</li>
<li>All educational backgrounds are eligible.</li>
</ul>
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
 
Compensation and Benefits
 
<ul>
<li>Eligible for overtime pay.</li>
<li>On-Demand Pay Program: Get access to a portion of earned wages before payday.</li>
<li>Meal Plan & Employee Discounts at applicable locations.</li>
<li>Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).</li>
<li>Tuition Discount through Partnership College.</li>
<li>Up to 8 hours of Bereavement Leave.</li>
<li>Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.</li>
<li>Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.</li>
</ul>
Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
 
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
 
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
 
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
 We accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.

Food Service - Supervisor

VKN TECHNICAL SERVICES LLC

Job Overview We are seeking a dynamic and energetic Cafeteria Supervisor to lead our food service operations with enthusiasm and precision. In this pivotal role, you will oversee daily cafeteria activities, ensuring the delivery of high-quality food and exceptional customer service. Your leadership will foster a positive environment for both staff and patrons, promoting efficiency, safety, and culinary excellence. This position offers an exciting opportunity to manage diverse food service functions while inspiring your team to deliver memorable dining experiences.Responsibilities<ul><li>Supervise all aspects of cafeteria operations, including food production, preparation, serving, and cleanup to ensure smooth daily functioning.</li><li>Manage kitchen staff and food service team members, providing guidance, training, and support to uphold food safety standards and operational excellence.</li><li>Oversee inventory management, ordering supplies, and maintaining proper stock levels to prevent shortages or waste.</li><li>Ensure compliance with health regulations, safety protocols, and sanitation standards across all food handling activities.</li><li>Coordinate shift schedules, monitor performance, and motivate team members to achieve high standards of customer service and operational efficiency.</li><li>Handle customer inquiries and resolve issues promptly to maintain a welcoming environment.</li></ul>Qualifications<ul><li>Proven experience as a cafeteria supervisor.</li><li>Demonstrated management skills with supervising experience in food service management or kitchen management roles.</li><li>Strong knowledge of food safety practices, sanitation standards, and dietary requirements.</li><li>Excellent leadership abilities with a focus on team development and shift management.</li><li>Familiarity with restaurant experience, catering operations, or banquet services is highly desirable.</li><li>Exceptional customer service skills combined with effective communication and problem-solving capabilities.</li><li>Flexible to work in weekends and holidays.</li></ul>Benefits:<ul><li>Salary- AED 1800- 2500</li><li>Visa will be provided by the company.</li><li>Accommodation and transportation by company.</li><li>Food will be provide while on duty.</li></ul>Contact us:<ul><li>Send your cv to : hrvkngroup@gmail.com</li><li>Whatsapp: +971 52 202 2705</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,500.00 per month

Cafeteria Supervisor

VOLUME CAFE

Job Title: Restaurant SupervisorJob Type: Full-timeReports To: Restaurant ManagerJob Summary:The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, efficient staff management, and adherence to safety and quality standards. The supervisor will lead a team of servers, hosts, and kitchen staff, providing support, guidance, and training to ensure smooth service and a positive dining experience for all guests.Key Responsibilities:<ul><li>Customer Service: Ensure excellent service quality and customer satisfaction by addressing customer concerns, managing reservations, and ensuring that dining expectations are met or exceeded.</li><li>Staff Supervision: Supervise, train, and motivate restaurant staff to ensure the highest standards of service. Assign daily duties and monitor staff performance.</li><li>Operational Oversight: Manage the opening and closing of the restaurant, including overseeing cleaning, setting up, and ensuring everything is in order for the next shift.</li><li>Inventory Management: Assist in tracking inventory, including food, beverages, and supplies. Ensure that the restaurant is well-stocked and well-organized at all times.</li><li>Health &amp; Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards, cleanliness, and sanitation protocols.</li><li>Training &amp; Development: Assist in the training of new staff and provide ongoing coaching to improve team performance and service quality.</li><li>Financial Management: Support in managing the restaurant&rsquo;s budget, controlling costs, and contributing to revenue growth by optimizing service efficiency and customer satisfaction.</li><li>Team Collaboration: Work closely with the kitchen, bar, and management teams to ensure smooth communication and operational efficiency.</li><li>Problem Solving: Handle customer complaints and resolve issues quickly and effectively to ensure a positive dining experience.</li><li>Scheduling: Manage staff schedules to ensure proper coverage for all shifts and peak dining periods.</li></ul>Requirements:<ul><li>Proven experience in a supervisory or leadership role within a restaurant or hospitality environment.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Ability to handle high-pressure situations and work in a fast-paced environment.</li><li>Knowledge of food safety and sanitation regulations.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Ability to lead, motivate, and develop a team.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>Preferred Qualifications:<ul><li>A degree or certification in hospitality management, business, or a related field is a plus.</li><li>Previous experience with POS (Point of Sale) systems.</li><li>Bilingual abilities are a plus, depending on location.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>

RESTAURANT SUPERVISOR

SOCAST | Advertising & Marketing

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.Restaurant Supervisor Responsibilities:<ul><li>Assist in the hiring and training of new employees as well as the continuous training of existing staff</li><li>Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff</li><li>Maintain high-quality food standards</li><li>Oversee our kitchen staff&rsquo;s compliance with all health code and sanitation requirements</li><li>Provide exceptional customer service and lead staff to do the same</li><li>Respond to customer complaints quickly and resolve them effectively</li><li>Develop strategies for improving our customers&rsquo; dining experience</li><li>Work with staff to project future needs for kitchen supplies, goods, and cleaning products.</li><li>Maintain inventory of all needed supplies</li><li>Identify methods our restaurant can use to cut waste, decrease costs, and improve profits</li><li>Manage the work schedules of our restaurant&rsquo;s staff</li></ul>Restaurant Supervisor Requirements:<ul><li>Atleast minimum High school diploma or GED</li><li>Minimum 3 years work experience as Restaurant Supervisor.</li><li>Previous supervisory experience in the hospitality industry preferred</li><li>READY TO JOIN IMMEDIATELY</li><li>Proven ability to work in a fast-paced setting</li><li>Strong multi-tasking skills</li><li>The physical ability to remain standing for long periods of time</li><li>Exceptional organizational, communication, and customer service skills</li><li>Strong managerial skills</li></ul>Job Type: Full-time

Restaurant Supervisor

tostatto cafe

Branch Supervisor - for Pinoy RestaurantsCompany: Pinoy Restaurant and Burger ChainReports To: Brand ManagerLocation: Abu Dhabi, UAE (Defense Road / Electra)I. Position SummaryThe Branch Supervisor is a key leadership role responsible for the day-to-day excellence of both Pinoy Restaurant and Burger Chain. You will ensure that the &quot;Fresh &amp; Lean&quot; philosophy is maintained, service is &quot;Jolly&quot; and efficient, and that both brands meet their sales targets. You will bridge the gap between kitchen production and dining service, with a heavy focus on Bulk Service and Staff Development.II. Key Responsibilities1. Service Excellence &amp; Training<ul><li>Service Standards: Train and monitor dining staff on the &quot;Mabuhay Way&quot;&mdash;ensuring every guest is greeted warmly and served within 12&ndash;15 minutes (Ala Carte).</li><li>Product Knowledge: Conduct daily briefings to ensure staff can describe Charcoal Grill items and Kakanin in detail.</li><li>Upselling: Drive revenue by training staff on suggestive selling for desserts, grilled foods and drinks.</li></ul>2. Event Management &amp; Coordination<ul><li>Planning: Act as the primary point of contact for catering and in-house events.</li><li>Execution: Supervise the &quot;Event Team&quot;, ensuring decor, food timing, and guest service are flawless.</li><li>Follow-up: Collect guest feedback post-event to improve future operations.</li></ul>3. Product Development &amp; Quality Control<ul><li>Innovation: Assist the Head Chef and Manager in developing new Ala Carte dishes or seasonal special offers.</li><li>Consistency: Perform daily &quot;Taste Tests&quot; to ensure Charcoal Roast Chicken and Kakanin meet brand standards.</li><li>Wastage Control: Enforce the &quot;No Bain-Marie Waste&quot; policy, ensuring stock is rotated (FIFO) to keep waste under 5%.</li></ul>4. Operational Administration<ul><li>Duty Roster: Assist in managing the &quot;Synergy Swap&quot; schedule between branches to ensure no shift is short-staffed.</li><li>Inventory: Monitor daily stock levels and coordinate with suppliers to prevent &quot;Sold Out&quot; scenarios during peak rushes.</li></ul>III. Job Specification (Requirements)RequirementExperienceMinimum 2&ndash;3 years in a Supervisory role in a Pinoy restaurant or fast-food setting.EducationDiploma or Degree in Hospitality or Business Management is preferred.Event SkillsProven ability to manage catering logistics and large group bookings.Training AbilityMust be a &quot;natural teacher&quot; who can simplify complex tasks for new joiners.PersonalityHigh energy, &quot;Jolly&quot; disposition, and able to remain calm during the dinner rush.Technical SkillsProficient in POS systems and basic Microsoft Excel for reporting.LanguageFluent in Tagalog and English (essential for customer and management interaction).IV. Key Performance Indicators (KPIs)1. Sales Target: Achieving monthly branch revenue goals.2. Service Speed: Maintaining an average ticket time of under 15 minutes for Ala Carte.3. Staff Retention: Zero staff turnover within the first 6 months of a new hire's joining.4. Waste Management: Keeping food wastage consistently below the 5% threshold.Job Location: Abu Dhabi, UAE Salary Range: AED 3,000 / monthly (All Inclusive) based on your experience and qualification.Candidate must be available in the UAE and ready to join Immediately.Job Types: Full-time, PermanentPay: Up to AED3,000.00 per monthApplication Question(s):<ul><li>Do you have any experience as Supervisor in Pinoy Food Restaurants</li></ul>Experience:<ul><li>Supervisor: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Tagalog (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Branch Supervisor

Economic Group

We are looking for an experienced and responsible Catering Supervisor to oversee our daily catering operations. The ideal candidate will manage staff, coordinate events, ensure high-quality service, and maintain food safety and hygiene standards.Key Responsibilities:<ul><li>Supervise daily catering operations including food preparation, packing, and delivery</li><li>Coordinate and manage catering events as per client requirements</li><li>Lead and train catering staff; assign duties and schedules</li><li>Ensure high standards of food presentation, hygiene, and safety</li><li>Communicate with clients to confirm event details and ensure satisfaction</li><li>Handle on-site issues and customer complaints professionally</li><li>Monitor inventory and coordinate with kitchen/procurement for supplies</li><li>Prepare reports related to events, performance, and daily operations</li></ul>Requirements:<ul><li>Minimum 5&ndash;7 years of experience in catering or hospitality supervision</li><li>Strong leadership and communication skills</li><li>Knowledge of food safety and hygiene procedures</li><li>Ability to manage multiple tasks and work under pressure</li><li>Qatar driving license is must</li><li>Bilingual proficiency in English and Arabic is required.</li></ul>Job Type: Full-timeExperience:<ul><li>Catering Supervisor: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>Qatar Driving License (Required)</li></ul>

Catering Supervisor

Hilton

<div>Food and Beverage Supervisor
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. 
 
 
What will I be doing? 
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Supervise Food and Beverage Outlet operations</li>
<li>Communicate and delegate tasks to the team</li>
<li>Ensure compliance of brand standards</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Represent needs of the team</li>
<li>Assist Food and Beverage management with achieving financial targets</li>
<li>Assist Food and Beverage management with training and development of team members</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous Food and Beverage experience</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in hotel industry</li>
<li>Previous experience in supervising and/or delegation</li>
<li>Willingness to develop team members and self</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Food and Beverage Supervisor

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