foreign exchange services manager

HSJB BUSINESS CONSULTING

Qualifications and Experience:<ul><li>3+ years of management/supervisory experience in Client Services, specifically within the Forex, CFD, or Online Trading industry.</li><li>Deep understanding of Forex market products and trading platform technology (MT4/MT5).</li><li>Proven expertise with CRM/Ticketing systems and data analysis for reporting.</li><li>Exceptional leadership, communication, and conflict resolution skills.</li><li>Strong knowledge of relevant financial industry compliance rules.</li></ul>Key Responsibilities :<ul><li>Lead &amp; Develop: Directly manage, coach, and motivate the Client Support team to meet all performance KPIs (CSAT, response/resolution times).</li><li>Forex Expertise: Oversee support across all channels (Chat, Email, Phone) related to trading platforms (MT4/MT5), deposits/withdrawals, and account queries.</li><li>Escalation Management: Handle and resolve all complex client complaints and critical service escalations.</li><li>Compliance &amp; Risk: Ensure the team rigorously adheres to AML/KYC regulations and all internal operational procedures.</li><li>Process Improvement: Analyze support metrics and client feedback to drive continuous operational efficiency and superior customer retention.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Jr.Client Support manager-Forex

Best For You HR Consultancy

Requirements :
 Freshers can apply and visa will be provided after 2 months (foreign exchange trading)
 Indian Nationals

Sales Executive

Alphard Group

We will be relocating to Thane in 6 months. We kindly request that candidates consider applying for this position based on their preferred travel time and geographical location.Location - Saki Naka,MumbaiSalary Range &ndash; 6L &ndash; 8 L PA Industry &ndash; MaritimeJob Role Summary:This role requires extensive experience, particularly in foreign transactions, banking limit management, Cash flow management, working capital management, someone who has independently handled Indian and foreign bank transactions, logging into the foreign banks and uploading the docs, TDS knowledge, Strong Forex exposure, MIS Reporting and Auditing exposure.Qualifications &amp; Experience:<ul><li>Bachelor's degree in finance, accounting, or a related field.</li><li>Minimum 5-7 years in accounting and finance roles. Experience in the shipping, maritime, logistics, or global trading industry will be preferred.</li><li>Expertise in managing foreign currency transactions and bank operations.</li><li>Proven experience in treasury operations, foreign exchange handling, and bank relationships management.</li><li>Strong ability to interpret financial data and identify growth drivers and problem areas</li><li>Proficiency in Tally and the use of MS Office suite (PowerPoint, Excel &amp; Word</li><li>Strong English communication skills &ndash; written and spoken.</li></ul>*Key Responsibilities: <ul><li>Assist the Finance team in booking indirect expenses/ incomes and managing bank entries for all companies.</li><li>Efficiently manage accounts payable processes, including journal entries and ledger transactions, to ensure accurate financial records and timely payments.</li><li>Managing all aspects of foreign currency transactions and payments, including inward/outward remittances and exchange rate management.</li><li>Manage banking facilities such as working capital limits, term loans, and non-fund-based facilities, guaranteeing timely renewals and efficient tracking of utilization limits</li><li>Coordinate in the payment process, ensuring the necessary documentation at the maker checker level, and support Finance in cash flow planning.</li><li>Maintain comprehensive records of all transactions, ensuring compliance with internal policies and regulatory standards.</li><li>Support in the preparation of Annual Reports and Financial statements like Balance Sheets, Profit &amp; Loss, and Cash Flow</li><li>Coordination with various stakeholders for regulatory, financial, and other issues and approvals.</li><li>Coordination with global offices for all finance matters</li></ul>Job Types: Full-time, PermanentPay: &#8377;600,000.00 - &#8377;800,000.00 per yearApplication Question(s):<ul><li>Our Office will be shifted to Thane in 6 months. Are you willing to relocate/live in central side. Yes/No</li><li>If working, what will be your notice period and how soon can you join?</li><li>Which part of Mumbai do you live presently?</li></ul>Experience:<ul><li>Accounts payable: 5 years (Required)</li><li>Journal entries and ledger transactions: 5 years (Required)</li><li>Working knowledge of FOREX transactions and payments: 3 years (Required)</li><li>Cash flow management &amp; working capital management: 3 years (Required)</li><li>Independently handled Indian &amp; foreign bank transactions: 3 years (Required)</li><li>Working Knowledge of Tally and Advanced Excel: 3 years (Required)</li></ul>Work Location: In person

Accounts Payable (Foreign Remittance)

World Wide Study Advisers

<ul><li>Leading and supervising branch staff to ensure smooth and efficient operations.</li><li>Handling complex currency transactions and resolving customer inquiries or complaints.</li><li>Implementing and monitoring compliance with financial regulations and company policies.</li><li>Analyzing branch performance metrics and developing strategies to meet financial goals.</li><li>Managing inventory of foreign currencies and ensuring accurate currency exchange rates.</li><li>Collaborating with regional management to align branch activities with overall company objectives.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthExperience:<ul><li>past experience should be currency exchange: 2 years (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Branch Manager

CoinW

Global Product Manager (Crypto Experience Required) Position Title: Global Product Manager Employment Type: Full-time Experience Required: Prior experience in a crypto exchange environment is essential Role Overview: We are seeking a Global Product Manager to join our team in Dubai. The ideal candidate will bring proven expertise in managing products within the crypto exchange industry, with strong skills in strategy, execution, and cross functional leadership. This role requires being based onsite at our Dubai Media City office, with relocation opportunities available for international candidates. As a Global Product Manager at CoinW you will be responsible for enhancing the user experience and interaction design of international C end products, ensuring alignment with global user habits (especially developed markets), supporting the optimization and growth goals of the company's international business, and assisting in building product experience systems for local sites across regions. Core Responsibilities <ul> <li>User Experience Optimization: Lead the optimization of experience design and interaction logic for C end product apps based on the needs of international users (non Asian oriented thinking), ensuring compliance with global user habits.</li> <li>Product Implementation and Communication: Collaborate with R&D, design, and operations teams to drive the implementation of product experience solutions, resolving communication issues in cross team collaboration (with support from auxiliary personnel if needed).</li> <li>Local Site Experience Construction: Oversee the planning of product experiences for local sites in various regions, optimizing functions and interactions based on local market characteristics to improve user retention and conversion.</li> <li>Demand Insight and Analysis: Research the needs of global C end users, particularly behavioral preferences in Western markets, and output product experience improvement plans to support the product internationalization strategy.</li> <li>Cross Departmental Collaboration: Coordinate with teams containing foreign employees (e.g., brand, marketing, operations) to ensure product experience aligns with market strategies and brand positioning.</li> </ul> Job Requirements Basic Requirements <ul> <li>Identity and Mindset: Foreign nationals with Western or internationally open mind thinking are highly preferred for this role (EU or AU).</li> <li>Education Background: Graduated from a design related major, with a degree from a top 300 global university, top 3 local university, or equivalent institution (preference for candidates from prestigious schools).</li> <li>Work Experience: 5+ years of experience in design or product management for large scale C end product apps, familiar with user experience design logic, and knowledgeable about core principles of software engineering and user interaction.</li> <li>Competencies: Strong cross cultural communication skills to collaborate with multinational teams; clear logical thinking and ability to independently deliver product experience solutions.</li> </ul> Preferred Qualifications <ul> <li>Experience in financial products (especially C end financial apps) with an understanding of financial or trading industry business logic.</li> <li>Willingness to relocate to Dubai for an onsite position if based outside.</li> <li>Familiar with localization processes for international products, with experience in markets such as Europe, the U.S., or Australia.</li> </ul> Additional Notes <ul> <li>The role focuses on user experience and interaction design rather than underlying business logic development, with flexible boundaries between this position and overseas Product Designer (UX oriented) roles.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?KHgzDCyz%2b4yAdBKW1CGeSJdWLjntqQXFt" width="0" height="0" />

Global Product Manager (Crypto Experience Required)

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Global Product Manager (Crypto Experience Required)