franchise sales manager

Vontier

<div>INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)
The Applications Support Manager for MDBS will lead the support, maintenance, and continuous improvement of MDBS &mdash; the sales and franchise operations application used by Matco franchisees. This role is responsible for ensuring high availability, excellent user experience, timely incident resolution, effective change management, and close collaboration with product, development, and franchise stakeholders to maximize system reliability and business value.
This is an on-site role located in Stow, Ohio.
Key responsibilities<ul><li>
Lead and manage the day-to-day application support team that provides Tier 1&ndash;3 support for MDBS used by Matco franchise owners, technicians, and franchise operations staff.</li><li>
Serve as primary escalation point for critical incidents affecting franchise sales, ordering, pricing, commissions, and reporting; coordinate incident response and communicate status to stakeholders.</li><li>
Track, prioritize, and oversee resolution of support tickets and defects using the ticketing system; ensure SLA and KPI targets are met.</li><li>
Own operational procedures for deployment, maintenance windows, backups, monitoring, and rollback for MDBS updates.</li><li>
Collaborate with product managers, business analysts, and franchise operations to translate business requirements into supportable changes and to validate fixes.</li><li>
Manage integrations between MDBS and third-party systems (POS, ERP, payment processors, inventory systems) and work with integration partners to resolve issues.</li><li>
Establish and maintain runbooks, knowledge base articles, troubleshooting guides, and training materials geared to franchise users and support staff.</li><li>
Implement and maintain monitoring, alerting, and observability around MDBS application health, performance, and usage trends.</li><li>
Drive continuous improvement initiatives to reduce incident volume, mean time to resolution (MTTR), and recurring defects.</li><li>
Plan and manage on-call rotations, after-hours support, and incident postmortems; drive remediation and prevention actions.</li><li>
Manage vendor relationships for SaaS components, hosting, or third-party modules used by MDBS; evaluate vendor performance and escalations.</li><li>
Hire, coach, and develop support team members; conduct performance reviews and set team goals.</li><li>
Ensure compliance with relevant data security, privacy, and franchise contractual obligations.</li><li>
Provide regular reporting and dashboards to senior leadership on system health, ticket trends, release readiness, and improvement initiatives.</li></ul>
WHO YOU ARE (Qualifications)
Required qualifications and experience<ul><li>
8+ years of experience in applications support, application management, or technical operations, including at least 5 years in a people-leadership role.</li><li>
Hands-on experience supporting business-critical sales or franchise management systems, ideally in retail, distribution, or franchise networks.</li><li>
Solid understanding of application architectures, integrations (APIs, ETL), databases (SQL), and web/mobile application support.</li><li>
Experience with incident management, change control, release management, and ITIL or similar operational frameworks.</li><li>
Proven ability to lead cross-functional incident response and communicate effectively with technical and non-technical stakeholders, including franchise owners.</li><li>
Strong analytical and problem-solving skills; ability to triage complex issues under pressure.</li><li>
Experience with monitoring and observability tools (e.g., New Relic, Datadog, Splunk) and ticketing/ITSM tools (e.g., Jira Service Management, ServiceNow).</li><li>
Excellent customer service orientation, with demonstrated ability to build trust with franchise partners and internal stakeholders.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field, or equivalent experience.</li></ul>
Desired skills and certifications<ul><li>
Experience with POS, order management, or commission/compensation systems.</li><li>
Familiarity with cloud hosting platforms (AWS, Azure) and CI/CD pipelines.</li><li>
Knowledge of data privacy, PCI compliance, or franchise contractual requirements.</li><li>
Certifications: ITIL Foundation, PMP or equivalent, SQL certifications, relevant vendor certifications.</li></ul>
Key performance indicators (KPIs)<ul><li>
Mean time to acknowledge and resolve incidents (MTTR).</li><li>
Percentage of incidents resolved within SLA.</li><li>
First-contact resolution rate for Tier 1 support.</li><li>
Number of recurring issues reduced per quarter.</li><li>
System uptime/availability for MDBS (target agreed with stakeholders).</li><li>
Customer satisfaction score (CSAT) from franchisee support interactions.</li><li>
Time to deploy critical fixes and quality of post-release metrics.</li></ul>
Working environment and expectations<ul><li>
Role may require occasional after-hours support and on-call rotation to handle critical incidents impacting franchise sales.</li><li>
Frequent stakeholder communication with franchise operations, product teams, and external vendors.</li><li>
Willingness to travel to regional franchise offices or meetings as needed.</li></ul>
Success profile &mdash; what success looks like in 6&ndash;12 months<ul><li>
Stabilized incident trend with a measurable reduction in repeat incidents and improved MTTR.</li><li>
Clear runbooks, knowledge base, and onboarding materials in place for franchisees and new support hires.</li><li>
Reliable monitoring and alerting configured that detect issues before they affect franchise sales.</li><li>
Strong relationships with franchise stakeholders and a predictable release/change process that minimizes disruption.</li></ul>
#LI-LP1#LI-Hybrid #LI-Onsite #findyourpath #fuelyourpassion
Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant&rsquo;s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
WHO IS MATCO 
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com. 
 
BENEFITS 
Annual bonuses/incentives (depending on position) 
Immediate company benefits (medical, dental, vision, life, etc.) 
401k with company match 
401k defined contribution after 1 year of service 
High level of employee engagement 
Walking path and gym equipment onsite 
Food trucks on site during the summer 
Dress for your day - every day casual/jeans 
Employee discounts 
15 days vacation + 4 floating holidays + 8 paid holidays 
Paid maternity &amp; paternity leave 
Tuition reimbursement 
Student loan payment assistance 
Hybrid work environment (2 days remote) 
Annual Day of Caring for employees to volunteer 
Discounts on tools 
Annual team building events
WHO IS VONTIER 
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.
Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry. 
 
With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com 
 
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. 
 
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. 
 
Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally. 
 
Together, let&rsquo;s power the way the world moves!
&quot;Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law.&quot;</div>

Applications Support Manager

Electronic Arts

<div>Description &amp; Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
You will sit at the intersection of Franchise, Ads, and Sales. It owns the creation of scalable partnership inventory and surface area. Additionally, it unlocks culturally relevant, non-commercial partnerships that extend EA SPORTS' presence across the football ecosystem. You will report to the Senior Manager of Brand Partnerships.
You will develop and operationalize partnership opportunities across Madden NFL and College Football . You will sit at the intersection of Franchise, Ads, and Sales. It owns the creation of scalable partnership inventory and surface area. Additionally, it unlocks culturally relevant, non-commercial partnerships that extend EA SPORTS' presence across the football ecosystem.
Your success requires cross-functional leadership, strong marketing skills, and the ability to balance commercial impact with player experience across both paid and organic initiatives.
Responsibilities
1. Partner Opportunity Development
<ul><li>You will lead the integration of Franchise teams with Ads/Sales, aligning on revenue priorities, sequencing, and opportunity development
</li><li>You will oversee the development of the advertising opportunities across Madden NFL and College Football, translating franchise priorities, tentpole moments, into scalable inventory that can be brought to market
</li><li>You will identify authentic connections between brands, their audiences, and the EA player ecosystem
</li><li>You will equip our Sales team with clear narratives, packaging, and strategic frameworks that translate into sellable propositions. Partnering to ensure opportunities are market-ready, well-packaged, and aligned to advertiser demand.
</li><li>You will incorporate Sales feedback to refine inventory and unlock new monetization opportunities.
</li></ul>2. Campaign Development
<ul><li>You will bring marketing and campaign development expertise to shape partnership ideas into compelling, insight-driven programs that resonate with fans and deliver for brand partners.
</li><li>You will partner with Creative and Franchise Marketing to design integrations that feel native to the player experience.
</li><li>You will design all partnership opportunities to meet campaign goals, delivering measurable impact across brand, engagement, and performance metrics.
</li><li>You will cultivate strategic relationships with brand, media, and our league partners to drive sustained collaboration and unlock future opportunities.
</li></ul>3. Cross-Functional Execution
<ul><li>You will lead end-to-end execution of select partnership programs, from concept development through launch, delivery, and post-campaign wrap reporting.
</li><li>You will collaborate across Franchise Marketing, Creative, Studio, and Ad Sales to ensure collaboration and fulfillment.
</li><li>You will align all our partnership efforts to franchise strategy, player experience, and commercial goals.
</li></ul>4. Partnership Management &amp; Measurement
<ul><li>You will track and report on performance across both revenue and non-revenue partnerships using appropriate KPIs.
</li><li>You will translate insights into future product development, partnership strategy, and sales narratives.
</li><li>You will align all partnership efforts to franchise strategy, player experience, and commercial goals.
</li></ul>Qualifications
<ul><li>5+ years of experience in marketing and partnerships, in sports, entertainment, or gaming
</li><li>Experience collaborating with cross-functional, matrixed teams to inform and execute strategy
</li><li>Experience writing campaign and content briefs for internal/external teams
</li><li>Familiarity with co-promotional contracts and partnership agreements
</li><li>Knowledge of football and cultural relevance of the NFL
</li><li>Experience in gaming or related fields (sports, media, entertainment)
</li><li>Will travel nationally up to 20% which is required for the role
</li></ul>About Electronic Arts
We&rsquo;re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.</div>

Manager, Marketing Partnership Programs & Activations

Ray Skillman Ford & Hyundai

The Assistant Office Manager is a key leadership-track role responsible for supporting the daily financial and administrative operations of a high-volume franchise dealership. This position serves as the right hand to the Office Manager, ensuring that accounting functions, deal processing, and compliance standards are met with precision.This is a high-growth opportunity. We are looking for a motivated professional with a strong foundation in automotive accounting who is ready to refine their leadership skills. For the right candidate, this role is designed as a direct pipeline for advancement to an Office Manager position within our growing dealership group.Key Responsibilities<ul><li>Accounting Support: Assist in managing accounts payable, accounts receivable, and general ledger maintenance.</li><li>Deal Processing: Ensure the timely and accurate flow of vehicle contracts, funding, and title work.</li><li>Month-End Procedures: Support the Office Manager in reconciling schedules and preparing financial statements for month-end closing.</li><li>Compliance &amp; Audit: Assist in maintaining strict adherence to OEM policies, state and federal regulations, and internal dealership controls.</li><li>Staff Mentorship: Provide guidance and training to the administrative and accounting team to ensure operational efficiency.</li><li>Cross-Departmental Liaison: Work closely with Sales, Service, and Parts departments to resolve administrative bottlenecks and improve workflow.</li><li>Reporting: Help prepare and review daily doc tracking, CIT (Contracts in Transit) reports, and incentive submissions.</li></ul>Qualifications &amp; Skills<ul><li>Dealership Experience Required: Prior experience in a franchise dealership business office or accounting department is essential.</li><li>Systems Expertise: Proficiency in major Dealership Management Systems (e.g., CDK, Dealertrack, or Reynolds &amp; Reynolds) is highly preferred.</li><li>Technical Knowledge: A solid understanding of automotive-specific accounting, including titles, registrations, and service/parts reconciliations.</li><li>Detail Oriented: Exceptional accuracy in data entry and financial reporting.</li><li>Professionalism: High level of confidentiality and the ability to maintain a professional demeanor in a fast-paced environment.</li></ul>Education &amp; Experience<ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting or Finance is a plus.</li><li>Minimum of 2&ndash;4 years of experience in a franchise automotive dealership office.</li></ul>Career Path &amp; BenefitsWe are committed to promoting from within. As an Assistant Office Manager, you will receive mentorship and professional development designed to prepare you for a full Office Manager role within our dealership group.<ul><li>Competitive Salary based on dealership experience.</li><li>Advancement Opportunities: Clear trajectory for growth within our multi-location group.</li><li>Benefits Package: May include medical, dental, vision, paid time off, and retirement plan options.</li></ul>Benefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>automotive dealership: 2 years (Required)</li></ul>Work Location: In person

Assistant Office Manager

Horizon Tech

We are looking for a Business Development Specialist &ndash; AI Voice (Enterprise/Corporate &amp; Franchisee), a specialized sales role focused on driving adoption of AI Voice solutions among enterprise clients, corporate accounts, and multi-unit franchise operators. You will identify high-value prospects, build strategic relationships, and close new business by demonstrating how AI Voice can dramatically improve operational efficiency, customer experience, and revenue generation. This role blends business development hustle with strategic account thinking.Responsibilities:<ul><li>Identify and pursue enterprise, corporate, and franchise opportunities for 1Source BPO's AI Voice solutions.</li><li>Develop outreach strategies targeting multi-unit franchisors, corporate chains, and enterprise operations leaders.</li><li>Engage franchise development teams, COOs, VP of Operations, and IT/Technology leaders as primary stakeholders.</li><li>Deliver high-impact product demos showcasing AI Voice capabilities including inbound call handling, lead follow-up, appointment setting, and customer engagement automation.</li><li>Build business cases and ROI models tailored to franchise networks and corporate operations.</li><li>Navigate multi-stakeholder environments, working with franchise owners, corporate IT, legal, and procurement.</li><li>Develop and manage a portfolio of strategic accounts, driving expansion and upsell opportunities.</li><li>Collaborate with the AI implementation and customer success teams to ensure seamless onboarding for large accounts.</li><li>Represent 1Source BPO at franchise expos, industry conferences, and corporate networking events.</li><li>Meet or exceed quarterly new business targets and pipeline development KPIs.</li></ul>Requirements:<ul><li>3&ndash;7+ years of business development or enterprise/franchise sales experience.</li><li>Experience selling technology, SaaS, AI, or communications solutions to enterprise or franchise clients.</li><li>Understanding of franchise business models and multi-unit operational structures.</li><li>Proven ability to navigate complex, multi-stakeholder sales processes.</li><li>Strong ability to translate technical AI capabilities into tangible business outcomes.</li><li>Exceptional presentation and communication skills, both written and verbal.</li><li>Familiarity with AI voice technology, conversational AI, or contact center solutions is a significant advantage.</li><li>Proficient with CRM tools (Zoho) and sales engagement platforms.</li><li>Bachelor's degree in Business, Sales, or related field; MBA a plus.</li></ul>Target Markets &amp; Verticals:<ul><li>Franchise networks (Signage, food &amp; beverage, home services, healthcare, fitness, retail).</li><li>Multi-location corporate chains and regional operators</li><li>Enterprise B2C businesses with high-volume inbound/outbound call needs</li><li>Healthcare, real estate, automotive, hospitality, and financial services sectors.</li></ul>Job Details:<ul><li>Job Timings: 8:15 am to 5:15 pm EST (5:15 pm to 2:15 am PKT) (Onsite)</li><li>Office Location: Shahrah-e-Faisal, Karachi.</li></ul>Work Location: In person

Business Development Specialist – AI Voice/Enterprise Solutions

WESTERN FUNDING INCORPORATED

<div>Area Sales Manager
 
Colorado City, CO | Remote 

About Western Funding Inc.
Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America. Western Funding is a fast growing, specialized consumer finance company and subsidiary of Westlake Financial Services, providing automobile financing to borrowers with limited access to traditional credit. Our Area Sales Managers are individuals with the vision and dedication needed to assist our current and future dealer partners to sell more cars and trucks by financing more customers. 


Job Description
What&rsquo;s the role?
Our Area Sales Manager is the face of the company to our number one customer &ndash; our dealers. The focus of this role is to increase the number of funded deals by partnering with dealers who will be a good fit.

The Area Sales Manager role enables growth by identifying, onboarding, and managing growth with dealers in their respective local Region. Western Funding&rsquo;s program requires a consultative sales and management approach. Establishing strong relationships with dealers who understand how the program can help their business grow is the key to the success of this role.

This is a full-time position reporting to our Regional Sales Managers. We are looking for candidates based in the US who are comfortable working remotely and on the road. 


What is it like being part of our External Sales Team?
New Hire training is provided to ensure your success in taking the role. This training will prepare and provide you with proper knowledge and skills to perform the role in the field.

You will be part of a positive and supportive team who will encourage you to overcome sales barriers. 


What you&rsquo;ll do as our Area Sales Manager?
<ul><li>Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships live-in person;</li>
<li>Identify sales prospects and contact these and other accounts assigned to you;</li>
<li>Follow-up on new leads and referrals resulting from telephone calls for Independent and Franchise dealers;</li>
<li>Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities;</li>
<li>Constant and effective communication, via phone calls or in person, with dealer partners on current programs; and</li>
<li>Train dealers in Western Funding including proper documentation needed for fast funding of contracts</li></ul> 


Qualifications
Qualities we look for in our Internal Sales Representative:
<ul><li>You must have a working knowledge on MS Office Suite (Outlook, Excel, Word, PowerPoint)</li>
<li>Must have a High School diploma or equivalent (required)</li>
<li>College degree or equivalent work experience (preferred)</li>
<li>Strong knowledge of Automotive, Finance and Sales</li>
<li>With previous experience in the Financial Services Sector or within a Car Dealership</li>
<li>1-2 year&rsquo;s previous experience in a challenging sales role with a proven track record of success</li>
<li>A Clear and effective Presentation skills</li>
<li>Strong Interpersonal and communication skills</li>
<li>Knowledge of warm calling, appointment setting, and sales techniques</li>
<li>Strong computer skills and adaptability to new technology</li>
<li>Results Orientation: getting things done in alignment with Company objectives</li>
<li>Able to work independently and in a team</li>
<li>Bi-lingual (Spanish) a plus</li>
<li>Comfortable Travelling up to 75% of the time, due to visiting Auto Dealers</li>
<li>A valid driver's license is required for this position, as driving is an essential function. Alternative transportation is not an acceptable substitute.</li></ul> 


Compensation Plan:
<ul>
<li>First-Year Salary Range: $54,000 - $125,000 per year (base salary + performance commissions)</li>
<li>Average rep earning after 1 year: $79,000</li>
<li>Average Earning of top 10 reps: $125,000</li>
<li>Commission Potential: No cap (unlimited earning potential)</li>
<li>Monthly Mileage Reimbursement: Average of $450/month</li>
<li>The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.</li></ul> 


Benefits
What do we offer?
<ul><li>Medical, Dental, and Vision benefits</li>
<li>Life Insurance and Long-term disability plans</li>
<li>Flexible Spending Account</li>
<li>401K matching</li>
<li>Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching</li>
<li>Wellness Programs</li>
<li>Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)</li>
<li>Career Path Opportunities</li>
<li>Discounts on Parks, Museums, Movie Tickets, and Attractions</li>
<li>Annual Flu Shot</li>
<li>Paid Vacations Days</li>
<li>Paid Sick days</li>
<li>Paid holidays</li>
<li>HGym (available in our Los Angeles, CA &amp; Dallas,TX office)</li>
<li>Rental Car Discounts, Dell Member Purchase Program</li>
<li>UKG Wallet</li></ul> 


Acknowledgement
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative

#WFI</div>

Area Sales Manager

Coverpanda

About CoverPanda ServicesCoverPanda Services is a fast-growing bookkeeping, accounting, and tax services firm built specifically for franchise businesses. We partner with franchisors as their preferred accounting vendor, giving their franchisees access to reliable, high-quality financial services from a team that understands the franchise model inside and out.Our founding partners own and operate multiple Crumbl locations generating over $12M in annual revenue, so we know what franchise operators need because we are franchise operators. We currently serve 100+ client units and are growing fast, with new franchisor partnerships fueling our pipeline every quarter.The RoleWe are hiring a Staff or Senior Accountant (level depends on your experience) to join our services team. You will handle day-to-day bookkeeping, month-end close, and client reporting for a portfolio of franchise clients. This is a hands-on role where you will work directly with business owners and have real ownership over your client accounts.You will report to one of our Founding Partners (CPA) and work alongside a small, growing team. If you want a place where your work matters, your ideas are heard, and you can grow with the company, this is it.What You Will Do- Manage bookkeeping and monthly close for a portfolio of franchise client accounts using QuickBooks Online- Reconcile bank and credit card accounts, categorize transactions, and ensure accurate financial records- Prepare monthly financial statements and client-ready reports- Communicate directly with franchise owners to gather information, answer questions, and provide updates on their financials- Assist with onboarding new clients, including chart of accounts setup and historical data cleanup- Support the team during tax season with workpaper preparation and data gathering- Help build and improve internal processes as the firm scalesWhat We Are Looking ForRequired:- Bachelors degree in Accounting, Finance, or related field (or equivalent experience)- 1 to 5+ years of bookkeeping or accounting experience (more experience = higher level and comp)- Proficiency with QuickBooks Online- Strong attention to detail and organizational skills- Comfortable communicating directly with clients via email, phone, and video- Ability to manage multiple client accounts and meet deadlines independentlyNice to Have:- Experience working with franchise businesses, restaurants, or multi-unit operators- Familiarity with payroll processing and sales tax filings- Experience at a public accounting firm or client-services accounting role- Interest in growing into a management role as the team expands- EA or CPA (or working toward either)Compensation and Benefits- Base Salary: $55,000 to $85,000 depending on experience (Staff vs. Senior level)- Health and Wellness: Monthly health insurance stipend ($300 to $500/month)- Paid Time Off: 15 days PTO per year + federal holidays- Professional Development: Budget for CPE credits, conferences, and certifications- Work Arrangement: Hybrid, flexible mix of in-office and remote workWhy CoverPanda?- You will not be a number here. We are a small, fast-growing team where every person has real impact and real ownership over their work.- Our franchise-focused model means you will work with recurring clients who value their relationship with you, not random one-off projects.- We leverage technology and AI to eliminate busywork so you can focus on the work that actually matters.- Clear career paths from Staff to Senior to Manager as the firm grows. We are building this team now, which means early hires have the most room to grow.- You will work directly with the founding partners. No layers of bureaucracy, no corporate politics.CoverPanda Services is an equal opportunity employer.Pay: $55,000.00 - $85,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Work from home</li></ul>Application Question(s):<ul><li>How would you rate your proficiency with QuickBooks Online? (Beginner, Intermediate, or Advanced) Please briefly describe what you use it for in your current or most recent role.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>bookkeeping or accounting: 1 year (Required)</li></ul>Work Location: Hybrid remote in Orem, UT 84057

Staff / Senior Accountant

Hand & Stone Massage and Facial Spa

<div><div><div>Benefits:</div>
<ul><li>Competitive salary</li>
<li>Employee discounts</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Paid time off</li>
<li>Bonus based on performance</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div>Now Hiring Assistant Manager- Sales &amp; marketing!! (Immediate hiring) 
 
Hand and Stone Massage and Facial Spa Lake Norman is currently seeking a results-driven, sales and marketing focused Assistant Manager to help drive overall spa performance and growth. This role is designed for individuals who are passionate about client engagement, lead generation, community partnerships, and expanding membership sales while contributing to a high-performing, service-focused team. 
</div><div>Ideal candidates for this role demonstrate the following attributes: 
</div><div>Growth-Focused Leadership &ndash; The Assistant Manager will be the right hand for the spa leader. This person will lead front desk operations, coach and develop the sales associate team, and work closely with spa manager and leadership to build a high-energy, client-centric and results-oriented culture that consistently drives membership growth and retention. 
</div><div>Membership Growth, Sales &amp; Client Experience &ndash; As part of the spa management team, you will lead by example in converting guests into members. You are confident in identifying client needs, offering tailored solutions, and coaching the team on effective sales techniques, outreach strategies, and relationship-building to maximize conversions and lifetime value. 
</div><div>Marketing, Lead Generation &amp; Partnerships &ndash; You will actively drive lead generation initiatives through local marketing efforts, in-spa promotions, digital and grassroots campaigns, and community outreach. This role requires building strategic partnerships, executing collaborations, and identifying new channels to consistently generate qualified leads, increase brand awareness, and drive membership and facial business growth. 
</div><div>Promote Health and Wellness &ndash; You are passionate about (or have strong experience in) the benefits of massage and skincare services. You are confident in educating clients on services, enhancements, retail products, and membership options to elevate their overall experience. 
</div><div>Operational &amp; Multi-Tasking Excellence &ndash; Demonstrated ability to support administrative functions including (but not limited to) scheduling, inventory management, performance tracking, and sales reporting, or any ad-hoc responsibilities assigned by spa manager while ensuring smooth daily operations. 
</div><div>Results-Driven Mindset &ndash; You understand key performance metrics and proactively adapt strategies to meet and exceed sales targets. You are flexible and available to work a variety of business hours, including evenings and weekends, based on business needs. 
</div><div>What&rsquo;s in it for you? 
 
A unique opportunity to implement creative sales, marketing, and lead generation strategies to help our spa grow and thrive 
Growth opportunities within a fast-growing business 
Competitive compensation 
Commission opportunities and performance-based bonuses 
Employee discounts 
A professional and supportive work environment 
Employee referral bonuses 
Sales contests and incentives 
 
Benefits: 
Bonus based on performance 
Employee discounts 
Flexible schedule 
Free uniforms 
Opportunity for advancement 
Training &amp; development 
Wellness resources</div>
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I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</div>

Assistant Manager- Sales & Marketing

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