fraud manager

Citizens

<div><div><p><b>Description</b></p><p>
As a <b>Fraud Claims Sr. Specialist</b>, you&rsquo;ll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions.</p><p>
You&rsquo;ll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank. This role requires the application of various methods, procedures, and knowledge of the business unit&rsquo;s product(s) and system application(s). Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.</p><p>
Come join our best-in-class team making a difference for our customers every day. Growth opportunities await you inside our department and within other business areas.</p><p><b>
Primary Responsibilities</b></p><ul><li><b>
Review Claims</b> &ndash; Responsible for reviewing claims filed by customers for fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next steps based on the scenario and within the guidelines of the regulations.</li><li><b>
Customer Assistance</b> &ndash; Handle all elements related to existing claims. Gather evidence through conversations with customer and records with accurate and complete documentation to establish the legitimacy of a claim.</li><li><b>
Digital Literacy</b> &ndash; Utilize multiple digital platforms, technologies, and software to investigate and appropriately process the initial steps of a fraud claim. Work independently to apply digital literacy skills to resolve cases effectively.</li></ul><p><b>
Qualifications, Education, Certifications and/or Other Professional Credentials</b></p><ul><li><i>
Required Qualifications</i><ul><li>
High school degree or equivalent, required</li><li><b>
Experience </b>&ndash; 1 year or more of banking and/or claims investigations experience.</li><li><b>
Adaptability </b>&ndash; Ability to thrive in a fast-paced environment and quickly shift priorities as needed.</li><li><b>
Precision </b>&ndash; Strong attention to detail in all tasks and deliverables.</li><li><b>
Customer-Centric Mindset</b> &ndash; Passion for delivering exceptional customer experiences.</li></ul></li><li><i>
Preferred Qualifications</i><ul><li>
Associate degree, preferred</li><li><b>
Proficiency in Microsoft Tools</b> &ndash; Knowledge of Outlook for effective communication and SharePoint for collaborative work and document management.</li><li><b>
Banking Knowledge</b> &ndash; Previous experience in the banking industry, including an understanding of banking operations, compliance, and customer service best practices.</li><li><b>
Workflow Application Navigation</b> &ndash; Experience in effectively navigating workflow tool applications to streamline processes and enhance productivity.</li></ul></li></ul><p><b>
Hours &amp; Work Schedule</b></p><ul><li>
Hours per Week: 40</li><li>
Work Schedule: 8:30am-5:00pm Monday-Friday, 4 days in office in Riverside, RI 1 day from home</li></ul><p><i>
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.</i></p><p><b>
Equal Employment Opportunity</b></p><p>
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague&rsquo;s or a dependent&rsquo;s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.</p></div>
<div><h2 class="jobSectionHeader"><b>Background Check</b></h2>
<p>Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.</p>
</div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<p>We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.</p><br>
<div></div>
</div><div><h2 class="jobSectionHeader"><b>Awards We've Received</b></h2>
<div><div><div>Glassdoor Best Place to Work in Consulting, Finance &amp; Insurance</div>
</div><div><div>Human Rights Campaign Corporate Equality Index 100 Award</div>
</div><div><div>Newsweek America's Most Charitable Company</div>
</div><div><div>The Banker's
<br>
US Bank of the Year</div>
</div><div><div>Dave Thomas Foundation&rsquo;s Best Adoption-Friendly Workplace</div>
</div><div><div>Disability:IN Best Places to Work for Disability Inclusion</div></div></div></div></div><p></p>

Fraud Claims Sr Specialist

Aircall

<p></p><div><div><p><div><div><div><b>Remote NY</b></div><div><b>Customer Experience &ndash; 14003 - Support Ops /</b></div><div><b>Permanent Full Time Employee /</b></div><div><b>Remote</b></div></div></div></p></div><p></p><div><div><div><br>
<div>
We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers.</div><div><br>
Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection.</div>
</div></div><div><div><h3 class="jobSectionHeader"><b>
Key Responsibilities:
</b></h3><div><div><div><ul><li><p>Diligently investigate and resolve complex, high-impact fraud cases originating from internal teams (Engineering, Sales, Success, Billing Support, Number Operations) and carrier partners, applying strong analytical judgment and clear documentation</p>
</li>
<li><p>Handle complex escalations and take difficult final decisions with direct business impact, ensuring every decision is thoroughly documented and backed by data</p>
</li>
<li><p>Conduct advanced data analysis using tools such as Looker, Datadog, SQL, HEX and similar platforms to identify emerging fraud patterns, quantify risk and support data-driven decisions</p>
</li>
<li><p>Review and assess KYC (Know Your Customer) and KYB (Know Your Business) documentation to evaluate customer risk profiles and flag suspicious onboarding activity</p>
</li>
<li><p>Partner with customer account owners and cross-functional stakeholders to communicate fraud findings clearly and support resolution</p>
</li>
<li><p>Assist the Fraud Operations Manager in identifying process improvement opportunities and contribute to the refinement of fraud detection and prevention practices</p>
</li>
<li><p>Accurately document fraud attempts, trends and loss events to support reporting and continuous improvement efforts</p>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Qualifications:<br>
</b></h3><div><div><div><br>
<ul><li><div><b>5+ years of experience</b> in Fraud Prevention, Risk Management, or Trust &amp; Safety at a technology company</div>
</li>
<li><div><b>Proficiency in data analytics tools</b> (Looker, Datadog, SQL or equivalent). You are comfortable extracting data for your ad-hoc analyses independently</div>
</li>
<li><div><b>Solid judgment</b> when handling complex, high-impact fraud cases. Able to make well-supported, data-driven decisions under ambiguity</div>
</li>
<li><div><b>Hands-on experience</b> reviewing <b>KYC</b> and <b>KYB</b> documentation as part of fraud or risk assessment processes</div>
</li>
<li><div><b>Experience with ATO</b> (account takeover) detection and response, including containment workflows and post-incident monitoring</div>
</li>
<li><div>Experience with <b>fraud detection tools</b>, <b>case management platforms</b> (e.g. Zendesk), and industry best practices</div>
</li>
<li><div><b>Exceptional written and oral communication</b> skills. Able to convey complex fraud scenarios to varied audiences in plain language, with clear and actionable conclusions</div>
</li>
<li><div>Highly proactive, organized, and accountable. Capable of ruthless prioritization across concurrent cases and comfortable escalating blockers without being prompted</div>
</li>
<li><div><b>Customer-first mindset</b> with a track record of strong internal and external stakeholder management</div>
</li>
<li><div>Nice to have: experience in the TelCo sector, familiarity with telecom fraud vectors (e.g. toll fraud, phishing, callback scams) is a strong plus</div>
</li>
</ul></div></div></div></div></div><div><div>$60,000 - $68,000 a year</div></div><div><div><i>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</i></div></div></div></div><p></p>

Senior Fraud Operations Specialist

Sabine Federal Credit U

<p></p><div><div><div><div><div><div><div><div><p><b>Call Center Rep I</b></p><p><b>
Department:</b> Digital Experience Department</p><p><b>
Reports To:</b> Digital Experience Manager</p><p><b>
Position Type: Hourly, Non-Management</b></p><p><b>
Role:</b> To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.</p><p><b>
Essential Duties Include:</b></p><ul><li>
Provide members with a variety of information over the phone. This may include assisting with balance inquiries, transfers, online banking password reset requests, Zelle, BillPay, and miscellaneous online banking needs.</li><li>
Provide debit card support via phone calls (limit increases, travel exceptions, card troubleshooting, etc.)</li><li>
Process stop payments as requested by members.</li><li>
File paperwork related to daily duties and member needs.</li><li>
Process card and ACH payments for loans received via phone calls. Provide ten day loan payoff to members as requested.</li><li>
Utilize Docusign to obtain fraud paperwork from members. Work with fraud processor to complete the fraud process.</li><li>
Work member-initiated cases for online banking and BillPay and check emails generated by the &ldquo;Contact Us&rdquo; link on our website.</li><li>
Make follow up fraud verification phone calls for unresolved fraud cases.</li><li>
Monthly elimination reports for online banking and BillPay.</li><li>
Research and provide balances and statements on member&rsquo;s accounts as needed.</li><li>
Perform other duties as assigned.</li></ul></div></div></div></div></div></div></div></div>

Call Center Rep I

The Home Depot

<div>
 Req173739
 <br/>
 <br/>
 <strong>
  Position Purpose
  <br/>
  <br/>
 </strong>
 As a member of the Central Investigation Team (CIT), the Central Investigator is responsible for the direction and support of Organized Retail Fraud (ORC) investigations theft and fraud investigations within a specified area of the company. The CIT will work with various business partners (IT, Internal Audit, RDO's, DOM's, Store Ops, APM's and APS') and leverage all available investigative tools to eliminate and reduce company exposure to associate and external theft. Key responsibilities include: analyzing information, determination of exception data to drive investigation, communication and coordination of information to field teams and other partners and management of the investigative process. Coordination with law enforcement to ensure effective prosecution and restitution recovery The Central Investigator will collaborate, coordination with IT to develop new exception data, management of remote CCTV viewing to support investigative efforts, and case trend analysis to drive performance and to make recommendations to mitigate theft exposure. The CIT must be able to manage multiple tasks and to gain buy in and support of multiple partners to ensure a successful investigation process within their area of responsibility. The CIT must be effective at training and coaching, as they will support the field in understanding development of the investigative skill sets theft exposures within their area of responsibility. The CIT must have strong analytical and problem solving skills, as they will make recommendations to business partners for the elimination of procedural/policy issues that increase theft exposure. The CIT will report directly to the Manager of Central Investigations and will work in a collaborative team environment with the entire CIT Team.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   30% Leveraging store systems and data query models to isolate theft and fraud indicators. Utilize information from systems reports and databases to identify and communicate criminal activity impacting company assets. Utilizes multiple data sources, E-Platforms and Social Media to help identify theft trends.
  </li>
  <li>
   25% Execution of CCTV Alerts and SSC generated alerts to identify, internal and external theft through mitigating opportunities. Develop and maintain strong working relationships with HR to resolve associate issues related to theft and fraud. Develop partnership with APMs' and APS' to drive theft and fraud elimination.
  </li>
  <li>
   25% Packaging and Building cases. Updates case management and initiates quality case leads for investigation, providing actionable data and investigative support. Coordinates documentation and video. Provides weekly updates to manager on case load and case management efforts.
  </li>
  <li>
   20% Communicating cases and handing off investigations. Gathers intelligence and collaborates with Law Enforcement on Serious Incidents (SIRs). Maintains relationships with financial institutions and industry partners.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Direct Manager/Direct Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position reports to SSC AP Manager.
  </li>
  <li>
   This position has 0 direct reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically requires overnight travel less than 10% of the time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be eighteen years of age or older.
  </li>
  <li>
   Must be legally permitted to work in the United States.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ Years of Loss Prevention / Asset Protection Investigative experience
  </li>
  <li>
   Competent in the use of retail CCTV systems.
  </li>
  <li>
   Loss Prevention Investigative Interview Training.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   No additional education
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Years Of Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Years Of Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   No additional years of experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Leadership Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Leadership Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
  </li>
 </ul>
</div>


Central Investigator

Spokeo

<div><p><b>About Spokeo</b></p><p>
Spokeo is a people intelligence platform that helps over 18 million monthly visitors reconnect with friends, reunite with families, and build trust in new relationships. Thousands of companies also trust Spokeo&rsquo;s 60 billion public records to improve customer research, help verify information, and prevent fraud.</p><p>
Founded in 2006, Spokeo has built a dedicated, remote-first team with an average tenure of 6.9 years. It has earned recognition from Comparably as a Best Company for Compensation, Employee Happiness, Perks and Benefits, Support for Women, Work-Life Balance, and CEO Leadership.</p><p></p><p><b>
About this Opportunity</b></p><p>
Spokeo is seeking a highly analytical and business-minded <b>Business Analyst, Payments &amp; Fraud</b> to help drive performance, insight, and continuous improvement across our payments and fraud function.</p><p>
This role is a critical addition to a lean and growing team and reports directly to the SVP of Operations. You will support the Payments &amp; Fraud organization by bringing deeper technical analytics expertise to strengthen performance monitoring, scalable reporting, and data-driven optimization initiatives.</p><p></p><p><b>
What you&rsquo;ll do:</b></p><p><b>
Payments &amp; Fraud Analytics</b></p><ul><li><p>
Support and enhance the development of payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments</p></li><li><p>
Write and optimize SQL queries to uncover trends, anomalies and revenue opportunities</p></li><li><p>
Translate complex data into clear, actionable recommendations for business leaders</p></li><li><p>
Build and maintain dashboards to monitor fraud trends, payment declines, and overall payment health</p></li></ul><p><b>
Fraud Strategy &amp; Decisioning Support</b></p><ul><li><p>
Provide analytical support to improve fraud detection and decision workflows</p></li><li><p>
Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements</p></li><li><p>
Conduct fraud trend analysis and recommend mitigation strategies</p></li></ul><p><b>
Payment Optimization &amp; Revenue Protection</b></p><ul><li><p>
Analyze payment decline drivers and develop decline salvage and optimization opportunities</p></li><li><p>
Support initiatives related to account updater, retry strategies and processor performance</p></li><li><p>
Identify opportunities to reduce operational costs and losses while improving authorization rates</p></li></ul><p><b>
Team Support &amp; Collaboration</b></p><ul><li><p>
Communicate performance insights, root cause analysis, and mitigation strategies across teams</p></li><li><p>
Serve as the analytics and reporting extension of the Payments &amp; Fraud team, delivering timely insights that inform decision-making, performance optimization, and strategic initiatives</p></li></ul><p></p><p><b>
The skills you&rsquo;ll have:</b></p><ul><li><p>
Highly analytical, meticulous, and proactive, with strong attention to detail</p></li><li><p>
Excellent organizational and communication skills (written and verbal)</p></li><li><p>
Ability to work in a fast-moving, lean operational environment</p></li><li><p>
Bachelor&rsquo;s degree in Business, Finance, Economics, Data Analytics, or related field</p></li><li><p>
2+ years of experience in business analytics, preferably within payments and fraud</p></li><li><p>
Strong SQL expertise and experience working with large, complex datasets</p></li><li><p>
Proven ability to deliver business insights and performance-driven recommendations</p></li><li><p>
Experience building dashboards and reporting in Tableau</p></li><li><p>
Familiarity with card-not-present (CNP) subscription-based payments preferred</p></li><li><p>
Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred</p></li></ul><p></p><p><b>
Working at Spokeo</b></p><p>
Spokeo offers a bonus program, equity plans, and 401K. Once a year, we do a discretionary, merit-based salary increase. Additional benefits include 100% medical/dental/vision coverage and unlimited employee PTO.</p><p>
Spokeo extends written offers to candidates who successfully complete their selection process. Spokeo&rsquo;s offers include a base salary, participation in a company bonus program, stock options, and comprehensive benefits. A final offer will depend on several factors, including, but not limited to, marketplace competition, job leveling, the candidate&rsquo;s experience, skills, etc.</p><p>
All candidates must be authorized to work in the U.S. without the need for current or future sponsorship. Spokeo will not sponsor or take over sponsorship of employment visas at this time.</p><p>
Privacy Notice for Candidates: https://www.spokeo.com/recruiting-policy</p><p>
Spokeo is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Spokeo fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best products, and be relevant in a rapidly changing world.</p><p>
Recruiters or staffing agencies: Spokeo is not obligated to compensate any external recruiter or search firm who presents a candidate or their resume or profile to a Spokeo employee without 1) a current, fully executed agreement on file, and 2) being assigned to the open position (as a search) via our applicant tracking solution.</p><p>
#LI-Remote</p></div><p></p>

Business Analyst, Payments and Fraud

CONNEXUS CREDIT UNION

<div><p><b>Connexus Credit Union - Who We Are:</b></p><p>
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.</p><p></p><p>
As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.</p><p></p><p><b>
This position is a temporary contract role and is not a permanent employment opportunity.</b></p><p></p><p><b>
About the Role:</b></p><p>
Our Card Fraud Specialist is responsible for a variety of activities such as initiating card disputes, processing reports, and working claims to ensure compliance with Regulation E. This position not only serves as a subject matter expert in card fraud, they will also assist members and employees of Connexus over the phone to provide guidance, support, and investigate claims. If you have a hunger to learn, a desire to help others, and thrive in change, join our team for the opportunity to be your personal and professional best.</p><p><b><br>
Responsibilities:</b></p><ul><li><p>
Receives and analyzes fraud and non-fraud card disputes from members and employees and determines appropriate resolutions.</p></li><li><p>
Complete daily call backs for suspicious debit card activity and processing Reg E Claims with strict adherence to Regulation E and Credit Union policy.</p></li><li><p>
Troubleshoot common debit card issues, order debit cards and perform card maintenance as necessary.</p></li><li><p>
Answer incoming member and department phone calls to resolve and investigate debit card fraud claims.</p></li><li><p>
Review and work daily Velera reports to ensure proper tracking of case status while ensuring applicable follow-ups are completed and notices are sent.</p></li><li><p>
Initiate outbound member calls to review submitted cases and gather additional documentation as needed.</p></li><li><p>
Collaborate with other Connexus departments, other financial institutions, law enforcement authorities or members when researching and resolving suspicious activity, under the direction of the Card Fraud Manager or Card Fraud Analyst.</p></li></ul><p></p><p><b>
Position Requirements:</b></p><ul><li><p>
This position is Remote.</p></li><li><p>
1+ years related experience is Required.</p></li><li><p>
Experience in financial institutions is Required.</p></li><li><p>
Self-motivated individual that is detail oriented and can accurately complete work within required time frames under minimum supervision driven by a sense of urgency.</p></li><li><p>
Possesses proficient skills to open, create, and modify various documents using the Microsoft Suite (e.g. documents, spreadsheets, email, etc.) and enter/retrieve information using various applications/systems.</p></li><li><p>
Excellent verbal and written communication skills to effectively communicate with all levels of bank and external customers.</p></li><li><p>
Must possess the ability to gather and analyze information skillfully and document those findings in a clear and concise report.</p></li></ul><p></p><p><b>
Connexus Credit Union's Employer Recognitions:</b></p><ul><li><p>
2026 Best Place to Work in IT, Computer World</p></li></ul><p></p><p><i>
Equal Opportunity </i><i>Employer/Disabled/Veterans/41</i><i> CFR 60&ndash;1.4, 41 CFR 60-1.35</i></p></div>

Card Fraud Specialist

Boulay

<div><p>We're looking for a Financial Due Diligence Manager to join the Boulay team!
</p><p>Whether a client is selling, acquiring, or looking to better understand the value of their business, Boulay&rsquo;s Transaction Advisory Group provides the insight and expertise needed to move forward with confidence. Our advisors partner with clients through every stage of the transaction process, delivering valuation, due diligence, and transaction consulting services that support informed, strategic decision‑making.</p><p>
The Financial Due Diligence Manager plays a key role in delivering high‑quality Transaction Advisory services to our clients. This position leads and executes due diligence engagements, including financial due diligence and transaction consulting projects, while helping clients navigate opportunities and challenges throughout the transaction lifecycle.</p><p>
In this role, you&rsquo;ll manage and coordinate multiple projects, mentor and develop team members, and collaborate closely with professionals across Boulay&rsquo;s departments to deliver effective, client‑focused solutions. The position offers a high level of autonomy, with guidance from a Partner and direct interaction with clients, making it an excellent opportunity for someone looking to make a meaningful impact while continuing to grow their career in transaction advisory services.</p><p><b>
We want to help you build a career fit for your life.</b></p><p>
If you are looking for a unique opportunity to continue advancing professionally, bring fresh perspective, and ensure a balance between personal and professional ambitions, Boulay may be the right fit for you.</p><p></p><p><b>
Responsibilities:
</b></p><ul><li>Manage all aspects of a client engagement including:</li><li><ul><li>
Preparing and reviewing detailed reports and performing complex analyses related to cash flows, quality of earnings and assets, working capital, potential liabilities and risks, and the impact of findings on purchase price considerations
</li><li>Advising clients on how to maximize opportunities and mitigate risks in mergers and acquisitions, including providing recommendations related to deal structure alternatives
</li><li>Reviewing work prepared by engagement team members and providing clear, constructive feedback
</li><li>Adhere to the highest degree of professional standards and strict client confidentiality</li></ul></li><li>
Manage and contribute to multiple engagements of varying size and complexity, providing due diligence and consulting services to business owners, private equity groups, search funds, and family offices</li><li>
Support business development efforts by building and maintaining relationships with current and prospective clients, identifying market opportunities, and effectively communicating Boulay&rsquo;s value proposition</li><li>
Train, mentor, and coach less experienced staff</li><li>
Contribute to the continued development and use of best practices within the Transaction Group, including policies, processes, and tools</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, or related field</li><li>
6+ years of overall experience and 4+ years of related due diligence experience</li><li>
In-depth knowledge of US GAAP accounting principles</li><li>
Demonstrated career progression, including assuming additional responsibility for deliverables to clients, senior engagement team members, etc.</li><li>
Extensive experience in project management including planning, organizing, coordinating, and managing staff, and clients, toward the successful completion of a project</li><li>
Demonstrates adaptability, strong attention to detail, and the ability to quickly learn new processes, apply accounting concepts, and handle sensitive information with discretion.</li><li>
Excels in independent work and collaboration, with strong interpersonal skills, sound judgment, and the ability to communicate effectively in both written and verbal English while managing multiple priorities.
</li></ul><p><b>Preferred:</b></p><ul><li>
CPA, CFA, ASA, or ABV</li><li>
Demonstrated ability and desire to bring new business to the Firm</li></ul><br>
<b>
Benefits</b><p><b><br>
Boulay Offers</b></p><ul><li>
Flexible Working Hours</li><li>
Paid Holidays, PTO, and Personal Time
</li><li>Mentorship Programs</li><li>
Training &amp; Development Programs
</li><li>Open Doors at All Levels</li><li>
Extensive Benefit Offerings
</li><li>Employee Appreciation Activities</li></ul><p></p><p>
The annual salary range for this position is: $120,000 - $165,000. This salary range reflects the anticipated responsibilities and qualifications of a successful candidate for this role. Final compensation may vary depending upon an individual&rsquo;s experience, knowledge, and skills. Individuals may be eligible for additional compensation in the form of incentives, commissions, profit sharing, and more, depending on the role. Boulay offers a wide range of benefits such as medical, dental, vision, 401k, flexible schedules, hybrid work environment, paid time away, and more.</p><p>
Boulay is committed to providing reasonable accommodation to all applicants<b>. </b>If you require any accommodation, contact Jenna Tackmier at jtackmier@boulaygroup.com.</p><p>
Boulay is committed to attracting and developing highly talented professionals while providing a premier and inclusive candidate experience. Our Talent Acquisition Team strives to source and recruit diverse talent with an entrepreneurial mindset who will help contribute to the Firm's continued success.</p></div>

Financial Due Diligence Manager

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