fraud manager

Encore Bank

<div>Job Summary:
The position of Fraud Investigation Manager will lead and manage a team of loss prevention and fraud analysts to ensure timely and accurate detection and prevention of financial fraud. The manager will develop and implement strategies and processes to proactively identify, prevent and investigate payment-related fraud to protect the bank and clients.
Primary Responsibilities:
The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.<ul><li>
Lead and manage the fraud investigation team to ensure timely and accurate detection and prevention of financial fraud</li><li>
Develop and implement strategies and processes to proactively identify and investigate potential instances of financial fraud</li><li>
Stay up-to-date on industry trends and changes in banking regulations to ensure that the investigation team is equipped with the necessary knowledge and tools</li><li>
Collaborate with cross-functional teams, including risk management, compliance and business units, to ensure alignment and consistency in fraud investigation procedures</li><li>
Conduct thorough and detailed investigations of suspected fraudulent activities, utilizing various tools and techniques to gather evidence and build a strong case</li><li>
Communicate and present findings and recommendations to senior management and other stakeholders to inform decision-making</li><li>
Develop and maintain relationships with external law enforcement agencies and other industry partners to enhance the effectiveness of fraud detection and prevention efforts</li><li>
Develop and implement training programs for employees to promote a strong culture of fraud prevention and awareness</li><li>
Monitor and analyze fraud trends to identify potential vulnerabilities and proactively implement measures to mitigate risk</li><li>
Ensure compliance with all relevant laws, regulations, and company policies related to fraud investigations</li><li>
Stay abreast of emerging technologies and trends in financial fraud to continuously improve and adapt investigation strategies</li><li>
Oversee the management of fraud-related data and reporting to track and analyze trends, patterns, and potential areas of concern</li><li>
Foster a positive and collaborative team environment, providing mentorship and support to team members to promote their professional growth and development</li><li>
Act with a high level of integrity and confidentiality in handling sensitive information related to fraud investigations</li></ul>
Supervisory Responsibilities
May manage and/or regularly direct the duties of one or more employees 
<ul><li>
</li></ul>Skills and Qualifications:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<ul><li>
At least 5 years experience managing a loss prevention and/or fraud investigations team, preferably in the financial services sector</li><li>
Bachelors Degree required.</li><li>
Excellent verbal and written communication skills</li><li>
Strategic thinker with a detail-oriented approach to data analysis and decision-making.</li><li>
High integrity and ability to manage confidential information responsibly.</li><li>
Strong presentation skills and ability to communicate complex risk issues to senior stakeholders</li><li>
Ability to foster a friendly work environment for team members.</li><li>
Exceptional ability to motivate, persuade, and influence others.</li><li>
Proficient in Microsoft Suites, including Microsoft Word, Excel, and PowerPoint.</li><li>
Strong organizational skills, which relates to the prioritizing of workloads and showing a great level of resilience and calmness even when under pressure.</li><li>
Works with high degree of professionalism and integrity.</li><li>
Strong ability to take initiatives and make sound decisions.</li></ul>
Computer and Office Equipment Skills<ul><li>
Microsoft Office Suite including Word, Excel, and PowerPoint</li></ul>
Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.<ul><li>
While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 50 pounds.
</li><li>Specific vision abilities required by this position include, close vision, and the ability to adjust focus.</li></ul>
Mental Requirements:<ul><li>
The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.</li></ul>
Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.</div>

Fraud Investigations manager

Tala

<div><div>About Tala</div><div></div><div> 
Tala is on a mission to unleash the economic power of the Global Majority &ndash; the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC&rsquo;s Disruptor 50 five years in a row, CNBC&rsquo;s World's Top Fintech Company, Forbes&rsquo; Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.</div><div></div><div> 
By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.</div><div></div><div> 
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we&rsquo;d love to hear from you!</div><div></div><div> 
We are seeking a proactive and skilled Fraud Operations Manager to join our dynamic team. In this critical role, you will be responsible for leading fraud investigation and mitigation efforts within your designated markets. You will play a key part in driving global operational and investigation standards, while also acting as the primary point of escalation for all fraud-related concerns. Success in this position requires a strong, collaborative spirit, as you will work daily with cross-functional teams, including Product, Analysts, Engineers, Customer Support, and Compliance, to protect our company and customers from financial fraud.</div>
<h3 class="jobSectionHeader">What You'll Do</h3><ul><li>
Fraud Investigation &amp; Mitigation</li><li>
Oversee daily monitoring of fraud and operational metrics to identify and react to emerging fraud trends.</li><li>
Lead and conduct complex fraud investigations, from initial detection through to resolution.</li><li>
Develop and implement new fraud controls, rules, and procedures to mitigate risk and reduce fraud losses.</li><li>
Drive operational excellence by refining investigation workflows and standardizing processes.</li></ul><div>
Global &amp; Cross-Functional Collaboration</div><ul><li>
Work closely with product, engineering, and data analytics teams to translate operational insights into scalable fraud prevention solutions.</li><li>
Collaborate with customer support and compliance teams to ensure a seamless and customer-centric approach to fraud escalations.</li><li>
Serve as the primary point of contact for fraud-related concerns, communicating findings and recommendations to key stakeholders.</li><li>
Coordinate with global counterparts to share intelligence, align on best practices, and ensure consistent fraud controls across all markets.</li><li>
Must be able and willing to work at least two hours during East Coast US business hours three days a week to ensure effective communication and collaboration with global teams.</li></ul><div>
People Management &amp; Team Building</div><ul><li>
Recruit, train, and mentor a team of fraud operations specialists and investigators.</li><li>
Conduct regular one-on-ones, performance reviews, and career development discussions.</li><li>
Build a strong, collaborative team culture focused on continuous improvement and shared objectives.</li><li>
Ensure adequate fraud support and coverage by providing management oversight for markets outside of their primary responsibility when needed.</li></ul><h3 class="jobSectionHeader">
What You'll Bring</h3><ul><li>
4-5 years experience as a manager in a fraud or risk operations role in financial services or a related field within the fintech or digital lending industry.</li><li>
Experience identifying issues, analysing root causes, and implementing effective solutions to improve global team efficiency and reduce fraud losses.</li><li>
Expertise in developing, documenting, and enforcing fraud prevention runbooks and processes. This includes a strong understanding of how to optimize workflows for efficiency and accuracy, run effective QA programs, and a deep understanding of manual review techniques during the full customer lifecycle to identify suspicious patterns.</li><li>
Proven track record of recognising fraud trends and properly escalating material fraud trends to leaders and peers in a timely manner. Ability to analyse data using existing tools to confirm fraud, identify trends, and measure the effectiveness of fraud controls.</li><li>
Direct experience communicating with fraud-impacted customers by email and ability to manage a team responding to customer fraud complaints, ensure quality, and service level agreements.</li><li>
Expertise in local languages of the markets being served by the role.</li><li>
Deep understanding of financial fraud typologies specific to fintech and small loan lending, such as identity theft, account takeover, synthetic identity fraud, and first-party default.</li><li>
Experience in case management and conducting thorough fraud investigations.</li><li>
Familiarity with the fraud lifecycle, from prevention and detection to investigation and recovery.
</li></ul><div>Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we&rsquo;re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.</div></div>

Fraud Operations Manager

DP World

<div>As a Group Manager - Fraud Risk Services (&ldquo;FRS&rdquo;), you are expected to be a dynamic and innovative individual that will play a fundamental role in the evolution and transformation of the Group Internal Audit Department (&ldquo;GIA&rdquo;). DP World is expanding constantly across the world, empowered with ongoing innovation and digitalisation. In an environment where fraudsters are also evolving at a rapid pace, our organisation&rsquo;s growth has increased its susceptibility to fraud and the potential repercussions that may stem from this. As a Manager you will be at the forefront, facing any threat of fraud our organisation may face, ensuring the protection of our reputation and assets. This will be accomplished principally through the effective utilization of FRS resources, and support with the development and execution of robust fraud risk management practices.
JOB ACCOUNTABILITIES:
<ul><li>Conduct fraud risk assessments across entities of differing industry types, including reviewing business processes, identifying fraud risk exposures, and evaluating control effectiveness.
</li><li>Facilitate workshops / interviews, and train stakeholders on the risk management process.
</li><li>Analyze internal data (e.g. audit reports, incident logs, whistleblower reports) and external trends to identify emerging fraud risks.
</li><li>Prepare detailed reports and dashboards highlighting key fraud risks, trends, and recommended mitigations.
</li><li>Learn how to use the available risk management tool / system, and train stakeholders on how to use it.
</li><li>Provide fraud risk training and awareness sessions across the group to build a strong anti-fraud culture.
</li><li>Work closely with other teams as required to ensure a coordinated approach to fraud risk management
</li><li>Manage complex fraud investigations in accordance with professional local and international standards, from inception to case closure and acceptance of management actions/recommendations.
</li></ul>KEY DELIVERABLES:
Your scope will include DryDocks World which is part of DP World Group. You will contribute towards the ongoing transformation and successful execution of the following key pillars (i.e., deliverables) of FRS:
<ul><li>Investigations
</li><li>Global Fraud Awareness
</li><li>Fraud Risk Management (i.e., Fraud Risk Assessments)
</li><li>Recruitment and management of Fraud Risk Champions.
</li><li>Management and deployment of the Whistleblowing hotline.
</li><li>Essentially, you will play key part in the effective execution of FRS&rsquo; fraud prevention, detection, and response objectives
</li></ul>QUALIFICATIONS, EXPERIENCE AND SKILLS:
QUALIFICATIONS &amp; CERTIFICATIONS
<ul><li>Bachelor degree from an accredited university or equivalent
</li><li>Certified Fraud Examiner (CFE) certification preferred
</li><li>Post graduate accounting qualification preferred i.e. CA/ACA.
</li><li>Certified Internal Auditor (CIA) certification preferred
</li></ul>EXPERIENCE
<ul><li>+10 years&rsquo; experience in Auditing/Fraud Risk Management/ Fraud Investigations.
</li><li>Knowledgeable in fraud prevention including fraud risk assessments and compliance program development.
</li><li>Experience working in a multinational or group-level organization.
</li><li>Experienced in using data analytics and understanding of the challenges and benefits these tools can provide.
</li><li>Knowledge of the regulatory environment and the impact it may have on investigations.
</li><li>Experienced in fraud and forensic investigation techniques: Investigation concepts (evidence preservation, and collection, data privacy, legal privilege, in-depth interrogative interviewing techniques, business intelligence).
</li><li>Experienced in the preparation of complex investigation reports/memos including review, analysis, and verification of evidence.
</li><li>Knowledgeable in the areas of risk management, auditing, accounting, Corporate Governance, and financial reporting.
</li><li>Familiarity with international standards for risk management (e.g. ISO 31000, and COSO Frameworks), and with the ACFE Fraud Risk Management Guides.
</li><li>Understanding of data analytics tools (e.g. Power BI) is a plus.
</li><li>Experience in the logistics and freight forwarding, maritime, and supply chain industries, as well as port terminal operations, and economic zones and industrial parks is a plus.
</li></ul>SKILLS
<ul><li>Ability to live up to the Department&rsquo;s DNA by continuously looking for improvement opportunities in activities.
</li><li>Be highly motivated, proactive with ability to excel under pressure and manage multiple projects effectively.
</li><li>Strong commercial/business acumen.
</li><li>Ability to work independently.
</li><li>Exceptional presentation skills and style.
</li><li>Be results focused; have a high attention to detail and deliver work to the highest degrees of accuracy and quality under all circumstances.
</li><li>Exceptional analytical and problem-solving skills; critical/strategic thinker.
</li><li>Highly proficient in MS Word, Excel, and PowerPoint presentations.
</li><li>Demonstrate strong written and verbal communication skills necessary to effectively interpret investigative requirements, provide technical guidance, and provide detailed documentation of analysis findings.
</li><li>Language skills - Spoken and written fluent English is required; additional languages are a bonus.
</li><li>Strong interviewing skills. Ability to extract key information from variety of sources to support investigations.
</li><li>Strong Persuasion skills and enjoys collaboration across dynamic and multi-cultural teams through being personable, helpful, and incredibly organized.
</li><li>Good experience in conflict management - negotiating and resolving potential disagreements on-site over findings, balancing diplomacy with assertiveness in meetings.
</li><li>Ability to maintain independence and objectivity and demonstrate extreme confidentiality in daily activities.
</li><li>Utilize innovative ideas and tools to enhance operational effectiveness of the department.
</li></ul>Note- This is a Temporary Role for a duration of 8 months.</div>

Group Manager - Fraud Risk Services (Temporary)

SHEIN

<div>
 
 SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries.
 
 
 
 
 
 Founded in 2012, SHEIN has nearly 10,000 employees operating from offices around the world. In SHEIN, wework with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.
 
 
 
 
 
 To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.
 
 
 
 
 
 
 We are looking for a 'Ethics Investigation Manager' to join our team.
 
 
 
 
 
 
 This newly created role will collaborate with Internal Control &amp; Audit, HR, Legal, Finance, and other business functions to investigate and resolve concerns. Beyond conducting investigations, the role requires analyzing and communicating findings to management and working cross-functionally to develop and implement risk mitigation plans.
 
 
 
 
 
 
 What do we expect from
 
 '
 
 Ethics Investigation Manager
 
 '?
 
 
 
 
 
 
 <ul>
 <li>
 Continuously improve the company&rsquo;s supervision and anti-fraud systems.
 </li>
 <li>
 Conduct independent investigations into violations of company policies, laws, and regulations. Develop investigation plans, collect evidence, lead interviews, write reports, recommend improvements, and monitor corrective actions.
 </li>
 <li>
 Investigate allegations of employee misconduct, including commercial bribery and embezzlement, and take action to minimize company losses.
 </li>
 <li>
 Conduct background checks and fraud investigations on suppliers to protect company interests.
 </li>
 <li>
 Deliver training on anti-fraud policies and promote awareness.
 </li>
 <li>
 Supervise the implementation and training of anti-fraud policies, analyze fraud trends, and proactively alert management to potential risks.
 </li>
 <li>
 Prioritize multiple investigations and tasks in a fast-paced environment while maintaining strong collaboration with stakeholders.
 </li>
 <li>
 Act with discretion and maintain strict confidentiality.
 </li>
 <li>
 Regularly report to superiors and complete other assigned duties.
 </li>
 </ul>
 
 
 
 
 
 What does a 'Ethics Investigation Manager' have?
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree, preferably in Law or a related field.
 </li>
 <li>
 Expertise in relevant areas such as criminal psychology, investigative interviewing, document examination, handwriting analysis, or financial accounting.
 </li>
 <li>
 Proficient in English, with 3-5 years&rsquo; investigation experience in multinational companies or similarly sized organizations. Knowledge of investigative processes, relevant laws, and strong compliance awareness.
 </li>
 <li>
 Professional background in anti-fraud investigations, with hands-on experience handling cases independently.
 </li>
 <li>
 High integrity, self-discipline, reliability, strong teamwork, communication, coordination skills, and professional sensitivity.
 </li>
 <li>
 Multilingual communication skills (Turkish, Chinese).
 </li>
 </ul>
 
 
 
 
 
 What do we offer?
 
 
 
 
 
 <ul>
 <li>
 Join a globally recognized and well-known company.
 </li>
 <li>
 Travel and meal allowances are provided.
 </li>
 <li>
 Monthly performance bonuses.
 </li>
 <li>
 Comprehensive private health insurance.
 </li>
 <li>
 Thrive in an innovative work environment.
 </li>
 <li>
 Embrace a dynamic and friendly atmosphere for growth.
 </li>
 </ul>
 
 
</div>

Ethic Investigation Manager

Mogi I/O : OTT/Podcast/Short Video Apps for you

<div>
 
 Work Type: Full Time &ndash; 8-Month Fixed Term Contract
 
 
 Experience Required: 10+ years
 
 
 Compensation: AED 425,000 &ndash; 435,000 (Annual Base Salary)
 
 
 Package Details: No relocation or bonus specified
 
 
 
 
 Job Overview
 
 
 
 <ul>
 <li>
 We are seeking a Group Assistant Manager &ndash; Fraud Risk Services (FRS) to support and enhance the organization&rsquo;s fraud risk management practices. This role is part of the ongoing transformation of the Group Internal Audit (GIA) department, focusing on fraud prevention, detection, and investigation. The successful candidate will lead fraud risk assessments, manage complex investigations, enhance fraud awareness, and contribute to the execution of a robust global fraud risk framework.
 </li>
 <li>
 The position covers Drydocks World within the wider group and involves close collaboration with senior leadership, internal teams, and external stakeholders to ensure protection of reputation and assets.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conduct fraud risk assessments across diverse business entities, evaluating fraud exposures and control effectiveness.
 </li>
 <li>
 Manage and execute fraud investigations from inception to closure, ensuring compliance with professional standards.
 </li>
 <li>
 Facilitate fraud awareness training, workshops, and stakeholder interviews to strengthen anti-fraud culture.
 </li>
 <li>
 Analyze internal data (audit reports, whistleblower reports, incident logs) and external fraud trends to identify risks.
 </li>
 <li>
 Develop and deliver reports, dashboards, and recommendations to management on key fraud risks.
 </li>
 <li>
 Manage the Fraud Risk Champions program and support recruitment, onboarding, and coordination.
 </li>
 <li>
 Oversee the whistleblowing hotline, ensuring effectiveness and confidentiality.
 
 
 </li>
 </ul>
 
 Must-Have Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field.
 </li>
 <li>
 10+ years of professional experience in fraud risk management, auditing, or fraud investigations.
 </li>
 <li>
 Strong expertise in fraud prevention frameworks, forensic investigation techniques, and compliance programs.
 </li>
 <li>
 Knowledge of fraud risk management frameworks (ISO 31000, COSO, ACFE guidelines).
 </li>
 <li>
 Proficiency in investigation methods including evidence handling, interviews, legal privilege, and reporting.
 </li>
 <li>
 Experience preparing detailed investigation reports and fraud risk analysis memos.
 </li>
 <li>
 Understanding of data analytics tools (Power BI preferred).
 
 
 </li>
 </ul>
 
 Preferred Qualifications &amp; Certifications
 
 
 
 <ul>
 <li>
 Certified Fraud Examiner (CFE) preferred.
 </li>
 <li>
 Post-graduate accounting qualification (CA/ACA) preferred.
 </li>
 <li>
 Certified Internal Auditor (CIA) preferred.
 </li>
 <li>
 Prior experience in logistics, supply chain, freight forwarding, or maritime industries is a plus.
 </li>
 </ul>
</div>

Assistant Manager – Fraud Assurance, Investigations & Audit [8-Month Contract]

Assistant Manager – Fraud Investigations & Audit Services [8-Month Contract]

Parisima Talent

<div>
 
 
 Overview:
 
 
 
 We are seeking a highly analytical and operations-focused Loss Prevention Manager to join our e-commerce team. This role is critical in driving strategies that minimize financial losses, fraud, and operational inefficiencies across the supply chain, logistics, and customer fulfillment. The ideal candidate will have strong expertise in data analysis, risk management, and operational process improvement.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement loss prevention strategies to reduce fraud, shrinkage, and operational inefficiencies across e-commerce operations.
 </li>
 <li>
 Analyze large sets of data to identify trends, anomalies, and potential areas of risk.
 </li>
 <li>
 Monitor key performance indicators (KPIs) related to order fulfillment, returns, logistics, and warehouse operations.
 </li>
 <li>
 Partner with operations, supply chain, finance, and IT teams to design and enforce preventive controls.
 </li>
 <li>
 Investigate suspicious activities, fraud patterns, and process gaps that may lead to financial or reputational losses.
 </li>
 <li>
 Recommend and drive continuous improvements in operational workflows to improve accuracy, efficiency, and cost control.
 </li>
 <li>
 Prepare detailed reports and dashboards to present findings and provide actionable insights to senior management.
 </li>
 <li>
 Ensure compliance with internal policies, external regulations, and industry standards.
 </li>
 <li>
 Train staff and stakeholders on loss prevention protocols and best practices.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Operations, Data Analytics, or related field.
 </li>
 <li>
 5+ years&rsquo; experience in loss prevention, fraud management, or operations within e-commerce, retail, or logistics.
 </li>
 <li>
 Strong analytical skills with proficiency in data tools (Excel, SQL, Tableau, Power BI, or similar).
 </li>
 <li>
 Solid understanding of e-commerce operations including fulfillment, warehouse management, and logistics.
 </li>
 <li>
 Excellent problem-solving skills with the ability to identify root causes and propose data-driven solutions.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Ability to thrive in a fast-paced, high-growth e-commerce environment.
 </li>
 </ul>
 
 
</div>

Loss Prevention Associate (Ecommerce)

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