fraud prevention analyst

bunq

<div>
 We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters 🛡️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.
 
 
 You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.
 
 
 
 Take Ownership
 
 
 
 <ul>
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 Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity 🕵️&zwj;&male;️
 </li>
 <li>
 Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
 </li>
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 Bring empathy and effective communication into every interaction to provide the best support possible
 </li>
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 You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time.
 </li>
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 You have knowledge of fraud monitoring and prevention
 </li>
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 You speak English fluently and have strong communication skills, while showing empathy
 </li>
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 You're a problem solving enthusiast, and can prioritize your work when needed
 </li>
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 You thrill at leading thorough investigations, using your attention to detail for efficient resolution
 </li>
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 You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
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 Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.
 
 
 </li>
 </ul>
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed:
 
 
 🤟 Great, international colleagues, who share your mindset
 
 
 👩&zwj;💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
 
 
 📚 We support growth with bunq Academy and &euro;1500 annual learning budget
 
 
 🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing (in Turkey)
 
 
 🇧🇬 Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle in Bulgaria
 
 
 🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳) (In Turkey)
 
 
 🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
 
 
 🚀 We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office
 
 
 💻 A MacBook so you can Get Shit Done with us
 
 
 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
 
 
 ⚕️ Private health insurance, just in case
 
 
 💸 Monthly contribution to your phone and internet bills (in Turkey)
 
 
 🍻 Friday drinks and other celebrations - bunq style
 
 
</div>

Fraud Ops Analyst - Night shift

Momentum Solutions Egypt

<div>About Momentum 
Momentum Solutions Egypt is a dynamic office located in Heliopolis. We deliver top-tier customer care, sales support, and a growing range of business solutions for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale&mdash;supporting functions from service to strategy, all while making travel seamless, accessible, and stress-free.

Position Overview 
We are looking for a detail-oriented and analytical Chargeback Analyst to join our Loss Prevention team supporting FlightHub. In this role, you will be responsible for managing chargeback disputes, investigating claims, and collaborating with internal teams, suppliers, and airlines to recover funds and resolve cases efficiently. You will play a key role in protecting the business from financial loss while ensuring disputes are handled fairly, accurately, and in compliance with company and regulatory standards. If you enjoy problem-solving, working with data, and driving resolutions, we would love to hear from you! Please note, we are looking for someone with previous experience working in the travel industry, with GDS experience.

What You'll Be Doing:
<ul>
<li>Process and dispute chargebacks and customer inquiries in order to recover funds.</li>
<li>Investigate disputes by working with internal teams, customers, suppliers, and airlines to determine the root cause of each case.</li>
<li>Prepare strong re-presentment documentation and supporting evidence for chargeback disputes.</li>
<li>Review and resolve airline claims and Agency Debit Memos.</li>
<li>Maintain accurate records and update chargeback cases with the correct dispute status and classification throughout the dispute cycle.</li>
<li>Ensure cancellations, refunds, and payment clearances are completed according to company policies and approval guidelines.</li>
<li>Monitor pending and awaiting cases to ensure SLA targets are met and recovery opportunities are not missed.</li>
<li>Report on fraud-related, service-related, and system-related chargebacks.</li>
<li>Maintain daily and weekly communication with internal stakeholders and external partners to drive timely case resolution.</li>
<li>Analyze limited information to make sound decisions and recommend corrective actions.</li>
</ul>
What You Bring: 
 
<ul><li>Experience using Amadeus and/or Sabre.</li>
<li>Experience working within the travel, airline, or online booking industry is considered a strong asset.</li>
<li>Familiarity with travel booking history, ticket cancellations, refunds, fare and tax calculations, and airline dispute processes.</li>
<li>Previous experience in chargebacks, fraud prevention, dispute resolution, payments, or a related operational role, an asset.</li>
<li>Strong analytical and problem-solving skills with excellent attention to detail.</li>
<li>Ability to make decisions and investigate complex cases with limited information.</li>
<li>Excellent written and verbal communication skills in English (B2 level is a must).</li>
<li>Strong organizational skills with the ability to manage multiple cases at once in a fast-paced environment.</li>
<li>Proficiency in Microsoft Word, Excel, and internet research tools.</li>
</ul>
Please note this is a full-time on-site position, in Heliopolis, Egypt.

Benefits of Working With Us: 
<ul>
<li>Competitive salary and performance-based incentives</li>
<li>Collaborative and supportive team environment</li>
<li>Opportunity to work with leading global travel brands</li>
<li>Career growth and development within a fast-growing company</li>
<li>Gain valuable experience in travel operations, fraud prevention, and dispute management</li>
</ul>
If you're ready to put your analytical skills to work in an exciting, travel-focused environment, apply today and join the Momentum Solutions Egypt team!

Explore FlightHub: https://corporate.flighthub.com/

Explore Momentum Solutions: https://momentumegypt.com/</div>

Chargeback Analyst (GDS experience needed)

TAWANTECH

<div>Key Responsibilities<ul><li>
Design, implement, and maintain anti-fraud technical controls and monitoring systems.</li><li>
Develop and optimize fraud detection rules, alerts, and scenarios across digital channels and payment platforms.</li><li>
Integrate fraud detection tools with backend systems and data sources to enable real-time monitoring.</li><li>
Conduct regular data analysis to identify suspicious transaction patterns and emerging fraud trends.</li><li>
Collaborate with IT, Cybersecurity, and risk teams to ensure fraud prevention systems align with organizational security standards.</li><li>
Oversee incident detection workflows, ensuring timely investigation and escalation of fraud alerts.</li><li>
Prepare technical reports, dashboards, and key performance indicators (KPIs) to measure fraud monitoring effectiveness.</li><li>
Support user training on anti-fraud technologies and tools to enhance operational readiness.</li><li>
Maintain documentation of technical configurations, monitoring processes, and system updates.</li></ul> 

Requirements 
 
Experience and Qualifications<ul><li>
5+ years of experience in anti-fraud technology, monitoring, or cybersecurity roles.</li><li>
Strong technical background in fraud detection systems, including rule-based engines, machine learning models, or behavioral analytics.</li><li>
Experience with digital payment platforms, transaction monitoring, and real-time alerting systems.</li><li>
Familiarity with scripting languages and data query tools (e.g., SQL, Python).</li><li>
Knowledge of integration techniques with banking or payment backends and APIs.</li><li>
Familiarity with regulatory requirements related to fraud detection and prevention.</li><li>
Ability to analyze large datasets to detect anomalies and fraud patterns.</li><li>
Excellent collaboration and communication skills to work with cross-functional teams.</li><li>
Relevant certifications in fraud prevention, cybersecurity, or IT risk management are a plus (e.g., CFE, CISSP, CRISC).</li></ul></div>

Anti-Fraud Technical and Monitoring Consultant

Sumitomo Group

<div>SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG&rsquo;s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. 
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization&rsquo;s extensive global network. The Group&rsquo;s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.<div><div><div><h2 class="jobSectionHeader">
Role Description</h2></div><div>
Within the Business Control Department America&rsquo;s Division &ndash; Anti Fraud Operations (&quot;BCDAD Anti-Fraud Operations&quot;) is responsible for the first-level disposition of potential fraud transaction screening. The team monitors corporate bank accounts, financial transactions, money transfer (CHIPS, FED, SWIFT and ACH) historical activity, Cash Management Services (CMS) account records, and other financial data to analyze identify potentially fraudulent activity. In addition, the team supports the maintenance of NICE Actimize Integrated Fraud Management (IFM-X) solution transaction policy rules and scoring to improve efficiency and effectiveness of the system. The Analyst follows established guidelines and procedures to identify and resolve problems and alerts. Individuals are expected to contribute to workflow, process change redesign, and to form a strong basic understanding of the specific process. The position will not typically have a formal management role. 
The Analyst&rsquo;s primary focus is on execution within defined policies and procedures guidelines, with some expansion based on developing capabilities and experiences, in partnership with more experienced staff. He/she may act as a subject matter expert (SME) in projects relating to tools utilized by the team. The position may lead a working group and train others or be an independent contributor. This position provides a first and second-level review on fraud related transactions. The team member may be involved in formulating metrics, drafting training materials and procedures, perform quality control assessments, briefing findings, conducting tests in the UAT/REL environment, and escalating issues involving complex transactions to next level of management.</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2></div><div><ul><li>
The analyst is responsible to monitor bank accounts, financial transactions, money transfer (CHIPS, FED, SWIFT and ACH) historical activity, CMS account activity, and other financial data to identify any potentially fraudulent activity. The analyst will analyze the day-to-day transaction flow of Wires and ACH&rsquo;s for fraudulent activity.</li><li>
Research of prior payment history to ascertain if new transactions are low risk. Maintain requisite system access and permissions in the performance of transactional research duties.</li><li>
Disposition of fraudulent alert transactions within the NICE Actimize IFM-X software based on a scoring and rules-based model. Conduct further escalation when required, and canceling transactions from further processing when identifying fraud; approving transactions confirmed non-fraud after completing account research or customer confirmation.</li><li>
Work with internal bank departments to place some alerted transactions into repair or Reject/Cancel protocols when errors are discovered in various payment fields.</li><li>
Interact with bank relationship managers, internal departments, and customers via recorded call-backs to validate information to properly disposition alerts. Utilize an updated anti-fraud script designed to ascertain how remittance change instructions were received by the customer. Document key interactions with entities in the NICE Actimize IFM-X software.</li><li>
Provides first or second-level review (4-eye review) and due diligence on transactions pertaining to fraud alerts. Record decision-making on all alerted transactions referred for manual review.</li><li>
Escalate confirmed fraud events to 1st line of defense personnel (Anti-Fraud Governance) including senior management, and other bank entities.</li><li>
Conduct end-of-day reporting for operations and routinely track report reconciliation between CMS and Actimize.</li><li>
Document ongoing system performance and anomalies discovered after significant change management or during normal operations.</li><li>
Employee will recommend changes to Anti-Fraud Operations procedures manual and local job aid, assist in the preparation of training materials, and perform control assessments.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications and Skills</h2></div><div><ul><li>
0 to 2 years&rsquo; work experience in Financial Services, Compliance, Payment System or Money Transfer preferred.</li><li>
BA/BS (or equivalent experience)</li><li>
Association of Certified Fraud Examiners (ACFE) or equivalent certifications preferred.</li><li>
Basic knowledge of fraud.</li><li>
Experience and knowledge of Actimize IFM-X is a plus.</li><li>
Functional level knowledge of banking policies, statutory and compliance regulations.</li><li>
Sense of urgency, accuracy, and accountability; responsive to time-sensitive needs.</li><li>
Flexibility to meet the demands of a constantly changing environment.</li><li>
Strong data analytical skills and the ability to make conclusions based on findings.</li><li>
Good attention to detail; will need to examine transaction data and records to detect and trace fraudulent activity.</li><li>
Solid interpersonal skills, and ability to make formal presentations.</li><li>
Experience working with Powerpoint, and Microsoft Outlook/Teams.</li><li>
Routine use of Excel spreadsheets including familiarity with formulas, calculations, and formatting. Experience with VLOOKUP, pie charts, and pivot tables is a plus.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Requirements</h2></div></div></div><div></div>
SMBC&rsquo;s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. 
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.</div>

Anti-Fraud Operations Analyst

Tamara

<div>
 
 About Us
 
 
 
 Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.
 
 
 Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&amp;M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com, Coatue, Shorooq Partners, and Endeavor Catalyst, among others.
 
 
 
 Your Role
 
 
 
 We&rsquo;re seeking a Counter Fraud Specialist to join our Fraud Risk Oversight team (Second Line of Defense).
 
 
 In this role, you will play a key part in establishing, enhancing, and maintaining Tamara&rsquo;s Fraud Framework in alignment with SAMA&rsquo;s Counter-Fraud Framework (CFF), ensuring governance, oversight, and compliance maturity across all internal and external fraud risk domains.
 
 
 You will contribute to developing fraud risk strategies by analyzing data, investigating internal fraud cases, and assessing control effectiveness across the organization. Drawing on your experience in data analysis (SQL) and exposure to fraud operations, you will support continuous improvements to Tamara&rsquo;s fraud prevention and detection environment.
 
 
 You will serve as a SAMA-facing subject matter expert, assisting in providing evidence, documentation, and responses to SAMA inquiries and ensuring full alignment with regulatory expectations. Your experience in working with or within Big Four consulting firms on fraud risk management frameworks will be valuable in building a robust and sustainable second-line function.
 
 
 You will collaborate closely with cross-functional stakeholders &mdash; including Fraud Operations, Compliance, Risk, and Internal Audit &mdash; to ensure consistent implementation of fraud governance requirements, effective remediation of identified risks, and transparent communication of key fraud indicators.
 
 
 You are driven, analytical, and solutions-oriented, comfortable working under pressure in a dynamic fintech environment. You thrive in data-driven environments, excel at detail-oriented tasks, and can shift seamlessly between strategic thinking and hands-on analysis.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Support the development, implementation, and continuous enhancement of Tamara&rsquo;s Internal Fraud Framework, ensuring alignment with SAMA&rsquo;s Counter-Fraud Framework (CFF).
 </li>
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 Analyze fraud and operational data to detect trends and control weaknesses &mdash; leveraging SQL and analytical tools to generate actionable insights.
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 Investigate internal fraud cases and perform deep-dive analyses into potential internal misconduct, collaborating with relevant stakeholders for resolution.
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 Assist in preparing evidence, documentation, and reports required by SAMA or internal governance bodies; serve as a SAMA-facing representative on fraud risk topics when needed.
 </li>
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 Perform fraud risk assessments, control testing, and thematic reviews to evaluate the effectiveness of preventive and detective measures.
 </li>
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 Draft, update, and maintain fraud risk policies and procedures.
 </li>
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 Collaborate with Fraud Operations and other business lines to ensure accurate root cause analysis and remediation of fraud cases.
 </li>
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 Contribute analytical input into the design and calibration of internal fraud detection/prevention and internal controls.
 </li>
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 Monitor fraud and risk alerts daily related to internal fraud and take appropriate oversight actions to ensure operational teams act effectively and timely.
 </li>
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 Identify emerging fraud patterns and work with control owners to implement risk mitigation measures.
 </li>
 <li>
 Maintain proper documentation for all investigations, reviews, and control testing performed.
 
 
 </li>
 </ul>
 
 Your Expertise
 
 
 
 <ul>
 <li>
 4&ndash;7 years of experience in fraud risk management, internal fraud, or governance, preferably within a regulated financial institution or fintech.
 </li>
 <li>
 Experience within or alongside Big Four consulting firms in establishing or assessing internal fraud frameworks aligned with SAMA CFF or similar regulatory standards.
 </li>
 <li>
 Technical proficiency in SQL and comfort with analyzing large datasets.
 </li>
 <li>
 Strong investigative and analytical skills with hands-on exposure to fraud operations and risk assessment.
 </li>
 <li>
 Demonstrated experience in working with regulators (SAMA), preparing documentation, and ensuring full compliance and maturity against regulatory frameworks.
 </li>
 <li>
 Strong collaboration and communication skills, with the ability to work cross-functionally and influence stakeholders.
 </li>
 <li>
 Educational background in IT, Computer Engineering, Software Engineering, or another technical field preferred.
 </li>
 <li>
 High attention to detail, structured thinking, and ability to work independently under minimal supervision.
 </li>
 <li>
 Strong business judgment, discretion, and integrity when handling confidential and sensitive matters.
 
 
 </li>
 </ul>
 
 Join the revolution
 
 
 
 Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated.
 
 
 We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We&rsquo;re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.
 
 
 All qualified individuals are encouraged to apply.To learn more about how we protect your privacy, please visit our Candidate privacy notice.
</div>

Fraud Analyst (Counter Fraud Specialist)

Spokeo

<div>About Spokeo
Spokeo is a people intelligence platform that helps over 18 million monthly visitors reconnect with friends, reunite with families, and build trust in new relationships. Thousands of companies also trust Spokeo&rsquo;s 60 billion public records to improve customer research, help verify information, and prevent fraud.
Founded in 2006, Spokeo has built a dedicated, remote-first team with an average tenure of 6.9 years. It has earned recognition from Comparably as a Best Company for Compensation, Employee Happiness, Perks and Benefits, Support for Women, Work-Life Balance, and CEO Leadership.
About this Opportunity
Spokeo is seeking a highly analytical and business-minded Business Analyst, Payments &amp; Fraud to help drive performance, insight, and continuous improvement across our payments and fraud function.
This role is a critical addition to a lean and growing team and reports directly to the SVP of Operations. You will support the Payments &amp; Fraud organization by bringing deeper technical analytics expertise to strengthen performance monitoring, scalable reporting, and data-driven optimization initiatives.
What you&rsquo;ll do:
Payments &amp; Fraud Analytics<ul><li>
Support and enhance the development of payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments</li><li>
Write and optimize SQL queries to uncover trends, anomalies and revenue opportunities</li><li>
Translate complex data into clear, actionable recommendations for business leaders</li><li>
Build and maintain dashboards to monitor fraud trends, payment declines, and overall payment health</li></ul>
Fraud Strategy &amp; Decisioning Support<ul><li>
Provide analytical support to improve fraud detection and decision workflows</li><li>
Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements</li><li>
Conduct fraud trend analysis and recommend mitigation strategies</li></ul>
Payment Optimization &amp; Revenue Protection<ul><li>
Analyze payment decline drivers and develop decline salvage and optimization opportunities</li><li>
Support initiatives related to account updater, retry strategies and processor performance</li><li>
Identify opportunities to reduce operational costs and losses while improving authorization rates</li></ul>
Team Support &amp; Collaboration<ul><li>
Communicate performance insights, root cause analysis, and mitigation strategies across teams</li><li>
Serve as the analytics and reporting extension of the Payments &amp; Fraud team, delivering timely insights that inform decision-making, performance optimization, and strategic initiatives</li></ul>
The skills you&rsquo;ll have:<ul><li>
Highly analytical, meticulous, and proactive, with strong attention to detail</li><li>
Excellent organizational and communication skills (written and verbal)</li><li>
Ability to work in a fast-moving, lean operational environment</li><li>
Bachelor&rsquo;s degree in Business, Finance, Economics, Data Analytics, or related field</li><li>
2+ years of experience in business analytics, preferably within payments and fraud</li><li>
Strong SQL expertise and experience working with large, complex datasets</li><li>
Proven ability to deliver business insights and performance-driven recommendations</li><li>
Experience building dashboards and reporting in Tableau</li><li>
Familiarity with card-not-present (CNP) subscription-based payments preferred</li><li>
Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred</li></ul>
Working at Spokeo
Spokeo offers a bonus program, equity plans, and 401K. Once a year, we do a discretionary, merit-based salary increase. Additional benefits include 100% medical/dental/vision coverage and unlimited employee PTO.
Spokeo extends written offers to candidates who successfully complete their selection process. Spokeo&rsquo;s offers include a base salary, participation in a company bonus program, stock options, and comprehensive benefits. A final offer will depend on several factors, including, but not limited to, marketplace competition, job leveling, the candidate&rsquo;s experience, skills, etc.
All candidates must be authorized to work in the U.S. without the need for current or future sponsorship. Spokeo will not sponsor or take over sponsorship of employment visas at this time.
Privacy Notice for Candidates: https://www.spokeo.com/recruiting-policy
Spokeo is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Spokeo fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best products, and be relevant in a rapidly changing world.
Recruiters or staffing agencies: Spokeo is not obligated to compensate any external recruiter or search firm who presents a candidate or their resume or profile to a Spokeo employee without 1) a current, fully executed agreement on file, and 2) being assigned to the open position (as a search) via our applicant tracking solution.
#LI-Remote</div>

Business Analyst, Payments and Fraud

Alliant Credit Union

<div>In this hybrid role based at our Chicago Headquarters, you will be responsible for reviewing and analyzing fraud alerts to mitigate fraud losses to Alliant Credit Union. Identify fraud patterns impacting member's deposit accounts.

Essential Responsibilities
<ul>
<li>Review customer accounts for the prevention and detection of possible fraud.</li>
<li>Research and analyze account activity to assess levels of risk and fraud.</li>
<li>Complete back-office functions related to research and resolution of fraudulent activity and service support.</li>
<li>Assess the level of risk and make decisions which directly impact the customer experience and risk to Alliant Credit Union.</li>
<li>Utilize case management system or processes to manage individual case load, document and archive assigned cases from case origination through resolution, and accurately articulate the circumstances and events of the investigation.</li>
<li>Provide phone support to call center and members on fraud matters.</li>
<li>Assist with updating departmental procedures.</li>
</ul>
Education &amp; Years of Experience
<ul>
<li>Minimum - High School or Equivalent</li>
<li>Preferred- 4 Year Bachelors Degree in Business, Finance or Related</li>
</ul><ul><li>Minimum - 2 Years Fraud or Related</li>
<li>Preferred - 3 Years Fraud</li></ul> 


Compensation &amp; Benefits:

Typical hiring range:&rlm;&rlm;&lrm; &lrm; $46,100.00 to $65,300.00&lrm; Annually. Actual compensation will be determined using factors such as experience, skills &amp; knowledge.

&lrm;Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
<ul>
<li>Annual performance bonus</li>
<li>Work from home up to 3 days a week</li>
<li>Paid parental leave</li>
<li>Employee discount programs</li>
<li>Time off including paid personal and sick days</li>
<li>11 paid holidays</li>
<li>Education reimbursement</li>
</ul>
<ul><li>Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.</li></ul> 


Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.</div>

Associate Fraud Risk Analyst

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