fraud prevention specialist

Aircall

<p></p><div><div><p><div><div><div><b>Remote NY</b></div><div><b>Customer Experience &ndash; 14003 - Support Ops /</b></div><div><b>Permanent Full Time Employee /</b></div><div><b>Remote</b></div></div></div></p></div><p></p><div><div><div><br>
<div>
We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers.</div><div><br>
Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection.</div>
</div></div><div><div><h3 class="jobSectionHeader"><b>
Key Responsibilities:
</b></h3><div><div><div><ul><li><p>Diligently investigate and resolve complex, high-impact fraud cases originating from internal teams (Engineering, Sales, Success, Billing Support, Number Operations) and carrier partners, applying strong analytical judgment and clear documentation</p>
</li>
<li><p>Handle complex escalations and take difficult final decisions with direct business impact, ensuring every decision is thoroughly documented and backed by data</p>
</li>
<li><p>Conduct advanced data analysis using tools such as Looker, Datadog, SQL, HEX and similar platforms to identify emerging fraud patterns, quantify risk and support data-driven decisions</p>
</li>
<li><p>Review and assess KYC (Know Your Customer) and KYB (Know Your Business) documentation to evaluate customer risk profiles and flag suspicious onboarding activity</p>
</li>
<li><p>Partner with customer account owners and cross-functional stakeholders to communicate fraud findings clearly and support resolution</p>
</li>
<li><p>Assist the Fraud Operations Manager in identifying process improvement opportunities and contribute to the refinement of fraud detection and prevention practices</p>
</li>
<li><p>Accurately document fraud attempts, trends and loss events to support reporting and continuous improvement efforts</p>
</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Qualifications:<br>
</b></h3><div><div><div><br>
<ul><li><div><b>5+ years of experience</b> in Fraud Prevention, Risk Management, or Trust &amp; Safety at a technology company</div>
</li>
<li><div><b>Proficiency in data analytics tools</b> (Looker, Datadog, SQL or equivalent). You are comfortable extracting data for your ad-hoc analyses independently</div>
</li>
<li><div><b>Solid judgment</b> when handling complex, high-impact fraud cases. Able to make well-supported, data-driven decisions under ambiguity</div>
</li>
<li><div><b>Hands-on experience</b> reviewing <b>KYC</b> and <b>KYB</b> documentation as part of fraud or risk assessment processes</div>
</li>
<li><div><b>Experience with ATO</b> (account takeover) detection and response, including containment workflows and post-incident monitoring</div>
</li>
<li><div>Experience with <b>fraud detection tools</b>, <b>case management platforms</b> (e.g. Zendesk), and industry best practices</div>
</li>
<li><div><b>Exceptional written and oral communication</b> skills. Able to convey complex fraud scenarios to varied audiences in plain language, with clear and actionable conclusions</div>
</li>
<li><div>Highly proactive, organized, and accountable. Capable of ruthless prioritization across concurrent cases and comfortable escalating blockers without being prompted</div>
</li>
<li><div><b>Customer-first mindset</b> with a track record of strong internal and external stakeholder management</div>
</li>
<li><div>Nice to have: experience in the TelCo sector, familiarity with telecom fraud vectors (e.g. toll fraud, phishing, callback scams) is a strong plus</div>
</li>
</ul></div></div></div></div></div><div><div>$60,000 - $68,000 a year</div></div><div><div><i>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</i></div></div></div></div><p></p>

Senior Fraud Operations Specialist

Talent 360

<div><p><b>About SiFi</b></p><p><br>
SiFi is a rapidly growing B2B Fin-Tech company transforming expense management for businesses in Saudi Arabia. As a licensed EMI from the Saudi Central Bank, we empower companies with innovative tools to simplify finance management.<br>
<br>
<b>Key Responsibilities:</b></p><br>
<ul><li>
Monitor daily fraud alerts and suspicious activities across products.
<br>
</li><li>Investigate reported or detected fraud incidents and prepare case summaries.<br>
</li><li>
Support rule creation, modification, and tuning in fraud monitoring systems.<br>
</li><li>
Coordinate with various teams to develop resources and tools to mitigate fraud risks.<br>
</li><li>
Perform trend analysis and support in preparing monthly fraud reports.<br>
</li><li>
Contribute to the enhancement of fraud detection systems and prevention controls.<br>
</li><li>
Maintain accurate fraud case logs and evidence documentation.<br>
</li><li>
Assist in performing periodic fraud risk assessments.<br>
</li><li>
Support awareness initiatives and staff training related to fraud prevention.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
+2 years of experience in fraud monitoring and investigation.</li><li>
Familiarity with SAMA regulations and fraud monitoring tools.</li><li>
Strong analytical and communication skills.</li><li>
Solid understanding of Risk Management principles and regulatory frameworks.</li><li>
Basic knowledge of cybersecurity concepts relevant to fraud (e.g. account takeover, phishing, social engineering, API abuse).</li><li>
Exposure to IT systems, digital payment infrastructure, or financial technology platforms.</li><li>
Exposure to Cyber systems, Cyber Controls
</li><li>Awareness of how AI and machine learning are applied in fraud detection (e.g. anomaly detection, rule optimization, behavioral analytics) &mdash; hands-on experience is a plus.</li><li>
Saudi Nationalities ONLY.</li></ul></div><p></p>

Fraud Engineer

The Home Depot

<div><b>Job Description</b><p></p><b>
Position Purpose:</b><p>
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.</p></div><p></p>

Asset Protection Specialist

Alliant Credit Union

<div><p>In this hybrid role based at our Chicago Headquarters, you will be responsible for reviewing and analyzing fraud alerts to mitigate fraud losses to Alliant Credit Union. Identify fraud patterns impacting member's deposit accounts.</p>
<p><b>
Essential Responsibilities</b></p>
<ul>
<li>Review customer accounts for the prevention and detection of possible fraud.</li>
<li>Research and analyze account activity to assess levels of risk and fraud.</li>
<li>Complete back-office functions related to research and resolution of fraudulent activity and service support.</li>
<li>Assess the level of risk and make decisions which directly impact the customer experience and risk to Alliant Credit Union.</li>
<li>Utilize case management system or processes to manage individual case load, document and archive assigned cases from case origination through resolution, and accurately articulate the circumstances and events of the investigation.</li>
<li>Provide phone support to call center and members on fraud matters.</li>
<li>Assist with updating departmental procedures.</li>
</ul>
<p><b>Education &amp; </b>Years of Experience</p>
<ul>
<li>Minimum - High School or Equivalent</li>
<li>Preferred- 4 Year Bachelors Degree in Business, Finance or Related</li>
</ul><ul><li>Minimum - 2 Years Fraud or Related</li>
<li>Preferred - 3 Years Fraud</li></ul><br>
<p></p>
<p><b>
Compensation &amp; Benefits:</b></p>
<p><b>
Typical hiring range:&rlm;&rlm;&lrm;</b> &lrm; $46,100.00 to $65,300.00&lrm; Annually. Actual compensation will be determined using factors such as experience, skills &amp; knowledge.</p>
<p>
&lrm;<b>Benefits:</b> Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:</p>
<ul>
<li>Annual performance bonus</li>
<li>Work from home up to 3 days a week</li>
<li>Paid parental leave</li>
<li>Employee discount programs</li>
<li>Time off including paid personal and sick days</li>
<li>11 paid holidays</li>
<li>Education reimbursement</li>
</ul>
<ul><li><i>Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.</i></li></ul><br>
<p></p>
<p><i>
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.</i></p>
<p><i>
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.</i></p></div>

Associate Fraud Risk Analyst

Tamara

<div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<p>
Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.</p>
<p>
Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&amp;M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com, Coatue, Shorooq Partners, and Endeavor Catalyst, among others.</p>
<h3 class="jobSectionHeader"><b>
Your Role</b></h3>
<p>
We&rsquo;re seeking a Counter Fraud Specialist to join our Fraud Risk Oversight team (Second Line of Defense).<br>
In this role, you will play a key part in establishing, enhancing, and maintaining Tamara&rsquo;s Fraud Framework in alignment with SAMA&rsquo;s Counter-Fraud Framework (CFF), ensuring governance, oversight, and compliance maturity across all internal and external fraud risk domains.</p>
<p>
You will contribute to developing fraud risk strategies by analyzing data, investigating internal fraud cases, and assessing control effectiveness across the organization. Drawing on your experience in data analysis (SQL) and exposure to fraud operations, you will support continuous improvements to Tamara&rsquo;s fraud prevention and detection environment.</p>
<p>
You will serve as a SAMA-facing subject matter expert, assisting in providing evidence, documentation, and responses to SAMA inquiries and ensuring full alignment with regulatory expectations. Your experience in working with or within Big Four consulting firms on fraud risk management frameworks will be valuable in building a robust and sustainable second-line function.</p>
<p>
You will collaborate closely with cross-functional stakeholders &mdash; including Fraud Operations, Compliance, Risk, and Internal Audit &mdash; to ensure consistent implementation of fraud governance requirements, effective remediation of identified risks, and transparent communication of key fraud indicators.</p>
<p>
You are driven, analytical, and solutions-oriented, comfortable working under pressure in a dynamic fintech environment. You thrive in data-driven environments, excel at detail-oriented tasks, and can shift seamlessly between strategic thinking and hands-on analysis.</p>
<h3 class="jobSectionHeader"><b>
Your Responsibilities</b></h3>
<ul><li>Support the development, implementation, and continuous enhancement of Tamara&rsquo;s Internal Fraud Framework, ensuring alignment with SAMA&rsquo;s Counter-Fraud Framework (CFF).</li>
<li>Analyze fraud and operational data to detect trends and control weaknesses &mdash; leveraging SQL and analytical tools to generate actionable insights.</li>
<li>Investigate internal fraud cases and perform deep-dive analyses into potential internal misconduct, collaborating with relevant stakeholders for resolution.</li>
<li>Assist in preparing evidence, documentation, and reports required by SAMA or internal governance bodies; serve as a SAMA-facing representative on fraud risk topics when needed.</li>
<li>Perform fraud risk assessments, control testing, and thematic reviews to evaluate the effectiveness of preventive and detective measures.</li>
<li>Draft, update, and maintain fraud risk policies and procedures.</li>
<li>Collaborate with Fraud Operations and other business lines to ensure accurate root cause analysis and remediation of fraud cases.</li>
<li>Contribute analytical input into the design and calibration of internal fraud detection/prevention and internal controls.</li>
<li>Monitor fraud and risk alerts daily related to internal fraud and take appropriate oversight actions to ensure operational teams act effectively and timely.</li>
<li>Identify emerging fraud patterns and work with control owners to implement risk mitigation measures.</li>
<li>Maintain proper documentation for all investigations, reviews, and control testing performed.</li><br>
</ul>
<p><b>Your Expertise</b></p>
<ul>
<li>4&ndash;7 years of experience in fraud risk management, internal fraud, or governance, preferably within a regulated financial institution or fintech.</li>
<li>Experience within or alongside Big Four consulting firms in establishing or assessing internal fraud frameworks aligned with SAMA CFF or similar regulatory standards.</li>
<li>Technical proficiency in SQL and comfort with analyzing large datasets.</li>
<li>Strong investigative and analytical skills with hands-on exposure to fraud operations and risk assessment.</li>
<li>Demonstrated experience in working with regulators (SAMA), preparing documentation, and ensuring full compliance and maturity against regulatory frameworks.</li>
<li>Strong collaboration and communication skills, with the ability to work cross-functionally and influence stakeholders.</li>
<li>Educational background in IT, Computer Engineering, Software Engineering, or another technical field preferred.</li>
<li>High attention to detail, structured thinking, and ability to work independently under minimal supervision.</li>
<li>Strong business judgment, discretion, and integrity when handling confidential and sensitive matters.</li>
</ul><h3 class="jobSectionHeader"><b>Join the revolution</b></h3>
<p>
Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated.</p>
<p>
We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We&rsquo;re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.</p>
<p>
All qualified individuals are encouraged to apply.To learn more about how we protect your privacy, please visit our Candidate privacy notice.</p></div>

Fraud Analyst (Counter Fraud Specialist)

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.
 <br/>
 <br/>
 Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&amp;M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com, Coatue, Shorooq Partners, and Endeavor Catalyst, among others.
 <br/>
 <br/>
 <strong>
  Your Role
  <br/>
  <br/>
 </strong>
 We&rsquo;re seeking a Counter Fraud Specialist to join our Fraud Risk Oversight team (Second Line of Defense).
 <br/>
 <br/>
 In this role, you will play a key part in establishing, enhancing, and maintaining Tamara&rsquo;s Fraud Framework in alignment with SAMA&rsquo;s Counter-Fraud Framework (CFF), ensuring governance, oversight, and compliance maturity across all internal and external fraud risk domains.
 <br/>
 <br/>
 You will contribute to developing fraud risk strategies by analyzing data, investigating internal fraud cases, and assessing control effectiveness across the organization. Drawing on your experience in data analysis (SQL) and exposure to fraud operations, you will support continuous improvements to Tamara&rsquo;s fraud prevention and detection environment.
 <br/>
 <br/>
 You will serve as a SAMA-facing subject matter expert, assisting in providing evidence, documentation, and responses to SAMA inquiries and ensuring full alignment with regulatory expectations. Your experience in working with or within Big Four consulting firms on fraud risk management frameworks will be valuable in building a robust and sustainable second-line function.
 <br/>
 <br/>
 You will collaborate closely with cross-functional stakeholders &mdash; including Fraud Operations, Compliance, Risk, and Internal Audit &mdash; to ensure consistent implementation of fraud governance requirements, effective remediation of identified risks, and transparent communication of key fraud indicators.
 <br/>
 <br/>
 You are driven, analytical, and solutions-oriented, comfortable working under pressure in a dynamic fintech environment. You thrive in data-driven environments, excel at detail-oriented tasks, and can shift seamlessly between strategic thinking and hands-on analysis.
 <br/>
 <br/>
 <strong>
  Your Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the development, implementation, and continuous enhancement of Tamara&rsquo;s Internal Fraud Framework, ensuring alignment with SAMA&rsquo;s Counter-Fraud Framework (CFF).
  </li>
  <li>
   Analyze fraud and operational data to detect trends and control weaknesses &mdash; leveraging SQL and analytical tools to generate actionable insights.
  </li>
  <li>
   Investigate internal fraud cases and perform deep-dive analyses into potential internal misconduct, collaborating with relevant stakeholders for resolution.
  </li>
  <li>
   Assist in preparing evidence, documentation, and reports required by SAMA or internal governance bodies; serve as a SAMA-facing representative on fraud risk topics when needed.
  </li>
  <li>
   Perform fraud risk assessments, control testing, and thematic reviews to evaluate the effectiveness of preventive and detective measures.
  </li>
  <li>
   Draft, update, and maintain fraud risk policies and procedures.
  </li>
  <li>
   Collaborate with Fraud Operations and other business lines to ensure accurate root cause analysis and remediation of fraud cases.
  </li>
  <li>
   Contribute analytical input into the design and calibration of internal fraud detection/prevention and internal controls.
  </li>
  <li>
   Monitor fraud and risk alerts daily related to internal fraud and take appropriate oversight actions to ensure operational teams act effectively and timely.
  </li>
  <li>
   Identify emerging fraud patterns and work with control owners to implement risk mitigation measures.
  </li>
  <li>
   Maintain proper documentation for all investigations, reviews, and control testing performed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4&ndash;7 years of experience in fraud risk management, internal fraud, or governance, preferably within a regulated financial institution or fintech.
  </li>
  <li>
   Experience within or alongside Big Four consulting firms in establishing or assessing internal fraud frameworks aligned with SAMA CFF or similar regulatory standards.
  </li>
  <li>
   Technical proficiency in SQL and comfort with analyzing large datasets.
  </li>
  <li>
   Strong investigative and analytical skills with hands-on exposure to fraud operations and risk assessment.
  </li>
  <li>
   Demonstrated experience in working with regulators (SAMA), preparing documentation, and ensuring full compliance and maturity against regulatory frameworks.
  </li>
  <li>
   Strong collaboration and communication skills, with the ability to work cross-functionally and influence stakeholders.
  </li>
  <li>
   Educational background in IT, Computer Engineering, Software Engineering, or another technical field preferred.
  </li>
  <li>
   High attention to detail, structured thinking, and ability to work independently under minimal supervision.
  </li>
  <li>
   Strong business judgment, discretion, and integrity when handling confidential and sensitive matters.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Join the revolution
  <br/>
  <br/>
 </strong>
 Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated.
 <br/>
 <br/>
 We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We&rsquo;re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.
 <br/>
 <br/>
 All qualified individuals are encouraged to apply.To learn more about how we protect your privacy, please visit our Candidate privacy notice.
</div>


TAWANTECH

<div><b>Key Responsibilities</b><ul><li>
Design, implement, and maintain anti-fraud technical controls and monitoring systems.</li><li>
Develop and optimize fraud detection rules, alerts, and scenarios across digital channels and payment platforms.</li><li>
Integrate fraud detection tools with backend systems and data sources to enable real-time monitoring.</li><li>
Conduct regular data analysis to identify suspicious transaction patterns and emerging fraud trends.</li><li>
Collaborate with IT, Cybersecurity, and risk teams to ensure fraud prevention systems align with organizational security standards.</li><li>
Oversee incident detection workflows, ensuring timely investigation and escalation of fraud alerts.</li><li>
Prepare technical reports, dashboards, and key performance indicators (KPIs) to measure fraud monitoring effectiveness.</li><li>
Support user training on anti-fraud technologies and tools to enhance operational readiness.</li><li>
Maintain documentation of technical configurations, monitoring processes, and system updates.</li></ul><br>
<b>
Requirements</b><br>
<br>
<b>Experience and Qualifications</b><ul><li>
5+ years of experience in anti-fraud technology, monitoring, or cybersecurity roles.</li><li>
Strong technical background in fraud detection systems, including rule-based engines, machine learning models, or behavioral analytics.</li><li>
Experience with digital payment platforms, transaction monitoring, and real-time alerting systems.</li><li>
Familiarity with scripting languages and data query tools (e.g., SQL, Python).</li><li>
Knowledge of integration techniques with banking or payment backends and APIs.</li><li>
Familiarity with regulatory requirements related to fraud detection and prevention.</li><li>
Ability to analyze large datasets to detect anomalies and fraud patterns.</li><li>
Excellent collaboration and communication skills to work with cross-functional teams.</li><li>
Relevant certifications in fraud prevention, cybersecurity, or IT risk management are a plus (e.g., CFE, CISSP, CRISC).</li></ul></div>

Anti-Fraud Technical and Monitoring Consultant

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