fraud risk manager

City National Bank

<b>OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II</b><br> WHAT IS THE OPPORTUNITY?<br> Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events.<br> Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC.<br> The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience.<br> WHAT WILL YOU DO?<br> All responsibilities are related to Fraud: <ul><li>Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.</li><li>Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution.</li><li>Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile</li><li>Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels</li><li>Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities</li><li>Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements</li><li>Review and challenge 1LOD risk acceptances and new business initiatives</li><li>Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans</li><li>Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness</li><li>Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.</li><li>Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy</li><li>Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams</li><li>Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders</li><li>Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.</li><li>Contribute to ad-hoc assignments/special projects</li><li>Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices.</li><li>Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas</li><li>Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.</li><li>Support and facilitate audit and regulatory exam activities</li><li>Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.</li><li>Build and grow risk talent through mentoring, coaching, and training</li></ul> WHAT DO YOU NEED TO SUCCEED?<br> <b>Required Qualifications </b><ul><li>Bachelor's Degree or equivalent</li><li>Minimum 10 years of experience in the financial services industry</li><li>Minimum 7 years of experience in risk management, operational risk management, compliance, or audit</li><li>Minimum 5 years of control assessment and validation experience</li></ul> <b>Additional Qualifications</b><ul><li>Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc.</li><li>Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions)</li><li>Strong understanding of three lines of defense risk management structure and requirements</li><li>Strong understanding of Risk Management/Operational Risk Management</li><li>Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution</li><li>Strong knowledge of issue management practices with proven experience in issue resolution</li><li>Ability to handle complexity and ambiguity</li><li>Ability to deal effectively with conflict</li><li>Well-developed influencing skills</li><li>Strong interpersonal, verbal, and written communication skills</li><li>Demonstrated ability to think critically and facilitate change through collaborative effort.</li><li>Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.</li><li>Ability to multitask and prioritize several concurrent initiatives</li><li>Ability to work in a matrix environment</li></ul><br> <b>WHAT'S IN IT FOR YOU?</b><br> <b>Compensation</b> Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.<br><br> <b>Benefits and Perks</b><br> At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>Generous 401(k) company matching contribution</li><li>Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>Valued Time Away benefits including vacation, sick and volunteer time</li><li>Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>Career Mobility support from a dedicated recruitment team</li><li>Colleague Resource Groups to support networking and community engagement</li></ul> Get a more detailed look at our <u>Benefits and Perks</u>.<br><br> ABOUT US<br> Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at <u>About Us</u>.<br><br> <b>INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b><br> City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br><br>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br> Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. <br> Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.<br><br>

Operational Risk Fraud Oversight Manager II

Mashreq

<div>
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  Job Purpose
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  <li>
   Head of the Enterprise Fraud Management (EFM) system - responsible for system development and managing real-time alerts to prevent Fraud losses.
  </li>
  <li>
   Enterprise level role - Responsible for implementing a world-class Fraud Risk framework/strategy through cutting-edge Fraud Prevention/Detection technologies like
   <u>
    Data Forensics and Social Media investigations.
   </u>
   The role is Bank-wide, including
   <u>
    direct responsibility of anti-fraud function in Egypt
   </u>
   .
  </li>
  <li>
   Planning &amp; organizing both internal &amp; external financial investigations dealing with the identification, seizure of personal &amp; business assets/monies fraudulently obtained. Maintain a confidential Whistle-Blowing program to enable stakeholders to confidentially report fraud/misconduct.
  </li>
 </ul>
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  Conduct Fraud Risk Assessments &amp; provide expert advice on new products/initiatives (Digital Products, Mashreq Neo, etc), prior to launch to safeguard Fraud risk.
 </p>
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 </p>
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  Key result Areas
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  <br/>
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 <ul>
  <li>
   Independently manage the entire EFM system with over 50 scenarios and alert volumes of over 2000 alerts/day and EFM team of 7. Ensure actions on alerts within TAT to protect bank from fraud losses. Responsible for developing/refining new scenarios.
  </li>
  <li>
   Implementation of Fraud Prevention &amp; Detection strategies through Data Forensics and Fraud Risk Assessments.
  </li>
  <li>
   Initiate, lead large investigations and people/asset tracing efforts involving Data analytics and Social Media investigations. Directly responsible for IBG locations FP&amp;I teams. Ensure tracking of fraudulent transactions for use in court to establish evidence of illegal activity. Maintain a confidential Whistle-Blowing program to enable stakeholders to confidentially report fraud/misconduct.
  </li>
  <li>
   Provide expert advice in a consultative role in areas of Fraud prevention relating to new Bank wide initiatives, especially Digital.
  </li>
  <li>
   Raise awareness of fraud risk concerns, anti-fraud awareness &amp; education efforts through training, E-Learning, periodical nuggets and sharing of fraud news/alerts.
  </li>
  <li>
   To apply independent judgment, specialized skills, plans and initiates the appropriate course of action for the purpose of resolution and restitution of large/complex frauds involving large amounts at stake. Ensures people/asset tracing in order to avoid/minimize fraud losses for the Bank.
  </li>
  <li>
   To interact with both the local and international regulatory and other authorities i.e. Police, Central Banks, law enforcement authorities and legal law firms.
  </li>
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   Ensure application of professional forensic skills (including interviewing techniques) in conduct of investigations. Provide timely professional investigation reports including recommendation for process improvements to the stakeholders.
  </li>
 </ul>
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 </p>
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  <br/>
 </p>
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  Knowledge, Skills and Experience
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 <ul>
  <li>
   Expert knowledge &amp; skills in conduct of both internal &amp; external investigations and AML. Sound knowledge of fraud monitoring systems, Information Security tools and practices.
  </li>
  <li>
   Forensic accounting techniques, analysis of financial documents &amp; Advanced Accounting/Auditing techniques.
  </li>
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   Capable of steering the division into an industry leading Centre of Excellence.
  </li>
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   Strategic management skills and visionary qualities.
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   Written communication for both administrative and technical purposes. Oral communications in both one-on-one and group situations.
  </li>
  <li>
   Multi-disciplinary capabilities: analytical, qualitative, and quantitative.
  </li>
  <li>
   Self-motivated &amp; takes initiative.
  </li>
  <li>
   At least 15 years&rsquo; experience of which at least 10 years in Fraud prevention/Internal Audit functions in a large bank.
  </li>
  <li>
   Master&rsquo;s Degree in Accounting &amp; Auditing, Criminal Justice, or related field and the CFE professional qualification.
  </li>
 </ul>
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 </p>
</div>


Vice President - Fraud Prevention and Intelligence - UAE National Only

ACIES

<p><b>Highlight of the engagement opportunity</b>:</p><p>&sect; <b>Role:</b> Full time role</p><p>&sect; <b>Number of years of experience expected:</b> 5 to 7 years</p><p>&sect; <b>Areas of experience preferred:</b> Fraud risk management &amp; assessment, fraud analytics in BFSI Industry or Consulting in a client facing role for BFSI clients, <b>preferably in Retail banking</b></p><p>&sect; <b>Educational qualification expected: </b>UAECA, ACCA (UK), Qualified CA (India)</p><p>&sect; <b>Additional qualifications/ certifications required: </b>None</p><p>&sect; <b>Preferable additional certifications: </b>CFA, FRM, MBA</p><p>&sect; <b>Preferred geography of previous work experience:</b> UAE, other countries in Middle East</p><p>&sect; <b>Language requirements:</b> Ability to write and speak fluently in English.</p><p><b>Key responsibility areas:</b></p><p>Fraud risk management &amp; fraud analytics engagements in Retail banking in UAE, with a focus on:</p><ul><li><b>Transaction Monitoring:</b> Monitor real-time and non-real-time transactions and customer accounts for suspicious patterns or anomalies using fraud prevention/monitoring systems.</li><li><b>Alert Management:</b> Review and resolve triggered alerts generated by fraud detection tools within agreed service levels (SLAs). Contact cardholders, merchants, or internal teams to verify transactions and take necessary actions.</li><li><b>Investigation and Reporting:</b> Conduct in-depth investigations into potential and confirmed fraud cases, gathering facts, analyzing evidence, and coordinating with relevant departments (e.g., Legal, IT, Compliance) and external bodies (e.g., law enforcement, CBUAE). Prepare and submit comprehensive investigation reports to management and regulatory bodies.</li><li><b>Fraud Strategy and Prevention:</b> Monitor current fraud trends, identify vulnerabilities in existing controls, and recommend enhancements. This may include proposing new fraud rules or fine-tuning existing ones in the fraud management systems</li><li><b>Data Analysis and Modeling:</b> Utilize data analysis, statistical modeling, and data analytics tools (e.g., SAS EG, Power BI, SQL) to uncover fraudulent activities and predict future risks.</li><li><b>Regulatory requirements:</b> Address regulatory requirements (e.g., AML, KYC) to proactively address emerging threats.</li></ul><p><b>Key performance metrics:</b></p><p>&sect; Adherence to project delivery timelines</p><p>&sect; Adherence to the firm&rsquo;s standards for processes and quality</p><p>&sect; Project profitability</p><p>&sect; Client feedback</p><p>&sect; Feedback from counselor and other team members</p><p><b>Other expectations:</b></p><p>&sect; An &ldquo;ownership attitude&rdquo; whose passion for solving issues and creating value</p><p>&sect; Strong analytical and logical skills</p><p>&sect; Strong business writing and oral communication skills</p><p>&sect; Collaborative and partnership-oriented and ready to work as a team member.</p><p>&sect; Demonstrated ownership over deliverables and project engagement.</p><p>&sect; Ability to handle highly challenging and time-bound projects with a positive mindset.</p><p><b>Other important information:</b></p><p>&sect; <b>Work permit requirements:</b> Either UAE Citizen or having valid work permit to work in UAE.</p><p>&sect; <b>Period of engagement:</b> Full time role</p><p>&sect; <b>Probation period:</b> 6 months</p><p>&sect; <b>Compensation: </b>Compensation varies depending on the skill, fitment and role played by the person. Compensation discussions will take place post the selection process.</p><p>&sect; <b>Performance incentives:</b> Typically, all roles at Acies have a performance incentive. Specific aspects will be discussed during the compensation discussion.</p><p>&sect; <b>Leave: </b>National holidays, sick leaves, maternity and paternity, bereavement and studies vary based on the city and country of engagement.</p><p>&sect; <b>Other benefits:</b> Other employment benefits including medical insurance will be informed during the compensation discussion.</p><p>&sect; <b>Career growth for full-time roles:</b> Acies believes in a transparent and data-based performance evaluation system. You are encouraged to clarify any questions you have with respect to career growth with Acies personnel you interact with during the selection process.</p><p>&sect; <b>Career opportunities for part-time roles:</b> Conversion of part-time roles to full-time roles depends on both performance of the individual and business needs. You are encouraged to ask about the prospects as you interact with Acies personnel during the selection process.</p><p>&sect; <b>Global mobility:</b> Acies encourages mobility across our offices. Such mobility is, however, subject to business needs and regulations governing immigration and employment in various countries.</p><p><b>Selection process:</b></p><p>We seek to be transparent during the selection process. While the actual process may vary from the process indicated below, the key steps involved are as follows:</p><p>&sect; <b>Interview:</b></p><p>&sect; There are expected to be at least two rounds of interviews with the Acies team.</p><p>&sect; Following the above, there are expected to be at least two rounds of interviews with the respective client team.</p><p>The number of interview rounds may vary depending on the criticality and seniority of the role.</p><p>&sect; <b>Final discussion on career and compensation:</b> Post final selection, a separate discussion will be set up to discuss compensation and career growth. You are encouraged to seek any clarifications.</p><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 12 months</p><p>Pay: AED72,000.00 - AED96,000.00 per year</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Retail banking fraud analytics: 2 years (Required)</li></ul>

Senior Fraud Analyst

ATHENE

<div><div>We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.</div><div></div><div>
Purpose:</div>
Provide strategic leadership for Athene USA&rsquo;s Financial Crime Compliance Program, including the Anti-Money Laundering (AML) and Special Investigation Unit (SIU) teams. This role ensures the organization&rsquo;s protection against money laundering, fraud, bribery, corruption, and related misconduct through a robust framework of governance, risk management, and regulatory engagement. This position will help to establish the strategic direction for Financial Crime compliance and partner closely with business and operational leaders to foster a culture of integrity and proactive risk management.<div></div><div>
Accountabilities:</div><div>
Strategic Leadership &amp; Oversight</div><ul><li>
Under the guidance of the Director Compliance, lead and develop a team of AML and SIU professionals, setting clear performance expectations and building a culture of excellence, accountability, and ethical behavior.</li><li>
Execute a forward-looking Financial Crime strategy aligned with regulatory expectations and business objectives.</li><li>
Serve as a liaison for financial crime compliance matters with regulators and law enforcement pertaining to investigation matters.</li></ul><div>
Program Governance &amp; Risk Management</div><ul><li>
Oversee AML and Fraud risk assessments and ensure ongoing enhancement of risk registers, transaction monitoring programs, and investigative processes.</li><li>
Approve and maintain AML, Fraud, and SIU policies and procedures consistent with legal and regulatory requirements.</li><li>
Ensure quality assurance reviews are conducted and findings are remediated effectively.</li><li>
Lead periodic management reporting on AML/SIU activity, including risk metrics, trends, and remediation progress.</li><li>
Manage key performance indicators (KPIs) and key risk indicators (KRIs) to monitor program effectiveness.</li></ul><div>
Investigations &amp; Reporting</div><ul><li>
Provide oversight for external fraud investigations, SAR filings, and law enforcement referrals.</li><li>
Ensure timely and accurate regulatory reporting, including suspicious activity reports, fraud summaries, and internal audit responses.</li><li>
Review significant cases, ensuring appropriate escalation and consistent application of investigative standards.</li></ul><div>
Partnerships &amp; Culture</div><ul><li>
Collaborate with Legal, Operations, Risk, and other business units to integrate compliance into operational processes.</li><li>
Represent the Compliance function in enterprise risk assessments and product reviews to identify emerging financial crime risks.</li><li>
Build and sustain trusted relationships with state and federal regulators, reinforcing Athene&rsquo;s reputation for compliance integrity.</li><li>
Promote ongoing financial crime education, awareness, and ethical decision-making across the enterprise.</li></ul><div>
Leadership Competencies</div><ul><li>
Strategic agility with operational discipline.</li><li>
Inspires high-performing, compliance-oriented teams.</li><li>
Balances regulatory compliance with business practicality.</li><li>
Strong ethical compass and sound judgment under pressure.</li><li>
Communicates complex compliance matters with clarity and influence.</li></ul><div><br>
Qualifications and Experience:</div><ul><li><div>
Bachelor&rsquo;s degree required; advanced degree (JD, MBA, or related) preferred.</div></li><li><div>
6+ years of progressive people-leadership experience within compliance or legal functions, including more than five years overseeing AML, Fraud, or SIU teams. Brings a minimum of 4+ years of compliance-specific expertise with a strong understanding of annuity and life insurance products, their operation, and key administrative considerations.</div></li><li><div>
Strong knowledge of applicable regulatory frameworks, including Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC, and state fraud requirements.</div></li><li><div>
Proven experience developing and implementing risk-based compliance programs in the insurance or financial services industry.</div></li><li><div>
Ability to function as a strategic partner to senior leadership and influence outcomes through collaboration and credibility.</div></li><li><div>
Professional certifications such as CAMS, CFE, or CIFI strongly preferred.</div></li><li><div>
Excellent verbal and written communication with the ability to influence across departments and persuasively build coalitions for new initiatives/ideas, which will include leading cross-functional activities of participants who do not report to the Compliance Senior Analyst.</div></li><li><div>
Experience with compliance technology platforms and data-driven decision-making.</div></li></ul><div></div><div>
Drive. Discipline. Confidence. Focus. Commitment. Learn more about <div>working at Athene</div>.</div><div></div><div>
Athene is a Military Friendly Employer! Learn more about how we support our <div>Veterans</div>.</div><div></div><div>
Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.</div></div><div></div>

Compliance Sr Analyst

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Operational Risk Fraud Oversight Manager II

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Operational Risk Fraud Oversight Manager II

Vice President - Fraud Prevention and Intelligence - UAE National Only

Senior Fraud Analyst

Compliance Sr Analyst