fraud risk manager

HugoBank

<div>
 The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
 <br/>
 <br/>
 <strong>
  Core Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee fraud monitoring systems and ensure all alerts are investigated promptly
  </li>
  <li>
   Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience
  </li>
  <li>
   Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information
  </li>
  <li>
   Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions
  </li>
  <li>
   Monitor transaction queues, assign workload, and manage shift coverage efficiently
  </li>
  <li>
   Report daily statistics, operational issues, and system anomalies to the line Manager
  </li>
  <li>
   Uphold confidentiality, compliance, and operational integrity in all monitoring activities
  </li>
  <li>
   Ensure all alerts are handled within the defined SLA and escalation timelines
  </li>
  <li>
   Maintain detailed shift handover logs, incident reports, and analyst performance records
  </li>
  <li>
   Coordinate with relevant departments for real-time response to suspicious activity
  </li>
  <li>
   FTDH portal inward and outward proper knowledge.
  </li>
  <li>
   Completely manage and be responsible for the FTDH task as per the regulatory requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's or master's degree in a relevant field.
  </li>
  <li>
   Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry
  </li>
  <li>
   Proven track record of managing effective fraud risk management units
  </li>
  <li>
   Strong analytical skills and experience with digital fraud detection technologies
  </li>
  <li>
   Excellent leadership abilities and communication skills
  </li>
  <li>
   Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.
  </li>
  <li>
   Owing projects from start to finish based on imminent fraud behavior
  </li>
 </ul>
</div>


Fraud Monitoring Supervisor

<div><p>The Fraud Monitoring Supervisor oversees end-to-end fraud surveillance operations, ensuring shift-based Fraud 24x7 monitoring, prompt investigation of alerts, and effective management of the Fraudulent Transaction Dispute Handling (FTDH) process. The role ensures regulatory compliance, operational continuity, enforce SOP adherence, and timely escalation of suspicious activities through supervision of on duty analysts and coordination with relevant departments.
</p><p></p><p><b>Core Responsibilities:<br>
</b><br>
</p><ul><li>Oversee fraud monitoring systems and ensure all alerts are investigated promptly.</li>
<li>Identify suspicious activities, conduct risk analysis, optimise fraud detection rules and machine learning models to balance detection efficiency and customer experience.</li>
<li>Lead in-depth investigations into suspected or reported fraud trends, gathering digital evidence, transaction records, and customer information.</li>
<li>Supervise on duty fraud analysts to ensure continuous 24x7 monitoring of digital transactions.</li>
<li>Monitor transaction queues, assign workload, and manage shift coverage efficiently.</li>
<li>Report daily statistics, operational issues, and system anomalies to the line Manager.</li>
<li>Uphold confidentiality, compliance, and operational integrity in all monitoring activities.</li>
<li>Ensure all alerts are handled within the defined SLA and escalation timelines.</li>
<li>Maintain detailed shift handover logs, incident reports, and analyst performance records.</li>
<li>Coordinate with relevant departments for real-time response to suspicious activity.</li>
<li>FTDH portal inward and outward proper knowledge.</li>
<li>Completely manage and be responsible for the FTDH task as per the regulatory requirements.
</li></ul><p><b>Requirements</b></p><p></p><ul>
<li>
Bachelor&rsquo;s or master&rsquo;s degree in a relevant field.
</li><li>Minimum of 2-3 years of experience in a fraud risk management unit, preferably within the banking or financial services industry.</li>
<li>Proven track record of managing effective fraud risk management units.</li>
<li>Strong analytical skills and experience with digital fraud detection technologies.</li>
<li>Excellent leadership abilities and communication skills.</li>
<li>Ability to thrive in a fast paced environment while balancing multiple tasks/projects simultaneously.</li>
<li>Owing projects from start to finish based on imminent fraud behavior.</li></ul></div>

NBT Bank

<div>Pay Range: $24.98 - $33.31<div></div>
Responsible for the entire process related to moderately complex external fraud cases in the area of check fraud, identity theft, online fraud, elder fraud and cyber fraud. With a solid understanding of various regulations, products and operations is able to effectively research and analyze activity, conduct interviews, collaborate with law enforcement, develop solutions, update systems and complete SARs. The role operates in a fast-paced, high-volume environment to support and assist the Fraud Risk Manager along with providing guidance to the Fraud Investigators.<div></div><div>
Education and Experience:</div><ul><li>
Minimum of 1 year experience investigating various types of financial fraud required</li><li>
Bachelor's Degree in Economic/Financial Crime or Criminal Justice or equivalent work experience preferred</li></ul><div></div><div>
Skills and Abilities:</div><ul><li>
Team player with strong organizational, communication, analytical and PC skills (especially Microsoft Excel).</li><li>
Ability to research/analyze data and recognize/evaluate patterns of customer activity.</li><li>
Strong investigative skills with solid understanding of type of fraud that can occur in a banking environment, but not limited to deposit fraud, internal fraud, card fraud, ACH &amp; wire fraud, kiting, and money laundering.</li><li>
Ability to professionally present information and respond to law enforcement, prosecutors, and officers of the court.</li><li>
Ability to multi-task; working multiple inquiries/investigations simultaneously.</li><li>
Knowledge of government/regulatory statutes as they relate to financial services and fraud.</li><li>
Ability to communicate professionally with customers and council victims.</li></ul><div></div><div>
Tasks Performed:</div><br>
<ul><li>
60% Researches and analyzes high risk transactions across all payment channels with a sense of urgency in a fast-paced environment to identify possible cases of fraud. Completes case investigations from start to finish including the filing of SARs when appropriate.</li><li>
10% Conducts and develops risk/fraud/security related training and education and provides updates to the organization regarding current fraud trends/scams.</li><li>
10% Maintains and updates case management system for tracking of fraud cases and relevant information. Provides timely, accurate and formulated intelligence in support of fraud preventative assessments and decision making to minimize losses, protect our customers and safeguard the integrity of our products.</li><li>
10% Proactively reviews existing internal fraud monitoring reports to identify and mitigate fraud events such as counterfeit checks, mobile deposits, kiting, debit card fraud, elder fraud, etc. Develops new ways to review fraud and create efficiencies. Identifies and analyzes fraud trends and make recommendations to management to mitigate possible fraud loss.</li><li>
5% Provides phone support to branches, call center and members on fraud related matters. Contacts and effectively communicates with customers, banks, and Law Enforcement via multiple channels phone, email, etc.. Assist with more complex assignments as requested.</li><li>
5% Performs other duties as assigned.</li></ul><div><br>
Physical Requirements:</div><br>
<ul><li>
Communicate effectively with internal and/or external customers</li><li>
Stationary 75% of time or greater</li><li>
Move Objects to Maximum 10 lbs</li></ul><div></div><div>
Why Work at NBT</div><div>
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community &ndash; because your success drives our success.</div><div></div><div>
Wellbeing</div><div>
At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.</div><div></div><div>
Community Involvement</div><div>
NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.</div><div></div><div>
Culture</div><div>
NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.</div><div></div><div>
Career Development</div><div>
Whether you&rsquo;re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.</div><div></div><div>
Total Rewards</div><div>
NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives &ndash; ensuring you feel valued every step of the way.</div><div></div><div>
Business Stability</div><div>
NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.</div><div></div><div><div><div>
Benefits for Full-Time Employees:</div></div><div><ul><li><div>
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.</div></li><li><div>
Parental Leave: Six weeks of paid leave at 100% of your salary.</div></li><li><div>
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</div></li><li><div>
Dental and Vision Coverage: Ensuring your overall health and well-being.</div></li><li><div>
Flexible Spending Accounts: For healthcare and dependent care expenses.</div></li><li><div>
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.</div></li><li><div>
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.</div></li><li><div>
Voluntary Benefits: Including hospital, accident, and critical illness coverage.</div></li><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.</div></li><li><div>
Adoption Assistance: Supporting your growing family.</div></li><li><div>
Tuition Reimbursement: Invest in your education and career growth.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Financial and Banking Services: Various benefits and financial planning assistance.</div></li></ul></div><div></div><div><div>
Benefits for Part-Time Employees Working 20+ Hours/Week:</div><ul><li>
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.</li><li>
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.</li></ul><div></div><div>
Benefits for All Part-Time Employees:</div></div><div><ul><li><div>
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future</div></li><li><div>
Paid Sick and Safe Leave: For your health and safety.</div></li><li><div>
Employee Assistance Program (EAP): Access to support and resources.</div></li><li><div>
Financial and Banking Services: Various benefits and financial planning assistance.</div></li></ul></div></div><div></div><div><i>
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.</i></div></div>

Fraud Investigator

United Arab Bank

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Implement fraud prevention strategies and policies.
  </li>
  <li>
   Adequate fraud monitoring to prevent and mitigate incidence of both Internal &amp; External Frauds, with a view to enhance controls.
  </li>
  <li>
   Developing an anti-fraud culture by conducting fraud awareness programs.
  </li>
  <li>
   Assist in investigations relating to incidences of actual, attempted or suspected fraud, and all instances of major control breaches.
  </li>
  <li>
   Prevent, deter, detect and investigate acts of fraud committed against the bank or its customers including internal fraud.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Principal Accountabilities
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Analyze and monitor applications/ transactions for signs of fraudulent activity and conduct analysis on suspicious transactions and activities.
  </li>
  <li>
   Prepare detailed reports on fraud incidents and findings, alongside staying updated with the latest trends and techniques in fraud prevention.
  </li>
  <li>
   Review and recommend enhancements to the existing controls to prevent/ detect fraud.
  </li>
  <li>
   Utilize data analytics and software tools to identify potential threats.
  </li>
  <li>
   Impart training to the bank staff employees on fraud detection and prevention techniques.
  </li>
  <li>
   Proactively assists in the oversight of a Fraud Risk Management Program using data extraction, data analytics and management reporting.
  </li>
  <li>
   Detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance. Maintain detailed records of fraud cases and investigations through a tracker which is updated periodically.
  </li>
  <li>
   Ensure confidentiality of all information collected during the fraud risk management unit (FRMU) analysis.
  </li>
  <li>
   Ensure Special Assets Management (SAM), Legal, law enforcement officials and Insurance companies are provided with required information from time-to-time to facilitate faster resolution/recovery of the case.
  </li>
  <li>
   Conduct analysis on the routine checks for the external and internal referrals and monitor the implementation of recommendations.
  </li>
  <li>
   Conduct sample review of customer applications from sourcing to disbursement for all products.
  </li>
  <li>
   Implement and automate current fraud prevention processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements (Qualification/Experience)
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree from a recognized institution
  </li>
  <li>
   Professional certifications (e.g., CFE, CISA, CISM) are an advantage
  </li>
  <li>
   10+ years of banking experience in Fraud Risk Management
  </li>
  <li>
   Understanding concepts of fraud prevention/ detection as part of risk management in banks
  </li>
  <li>
   This vacancy will be on a second party contract
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Officer, Fraud Prevention - Risk Department

Fulcrum Pvt. Limited

<div>
 <p>
  Job Title: Head of Fraud Investigation
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Islamabad
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  Banking &amp; Financial Services
 </p>
 <p>
  <strong>
   Job Type:
  </strong>
  Full-Time | Senior Management
 </p>
 <p>
  <strong>
   Reports to:
  </strong>
  Chief Compliance Officer
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking profiles for a dynamic and experienced professional to lead our
  <strong>
   Fraud Investigation function
  </strong>
  as the
  <strong>
   Head of Fraud Investigation
  </strong>
  . The ideal candidate will have a proven track record in fraud risk management, investigations, and compliance within the banking sector.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s/Master&rsquo;s degree in Finance, Accounting, Law, or a related field.
  </li>
  <li>
   Professional certifications such as
   <strong>
    CFE (Certified Fraud Examiner)
   </strong>
   or equivalent will be a plus.
  </li>
  <li>
   Minimum
   <strong>
    8&ndash;10 years
   </strong>
   of experience in fraud investigation or forensic audit, most preferably in the
   <strong>
    banking sector
   </strong>
   .
  </li>
  <li>
   Strong knowledge of banking operations, regulatory requirements, and fraud typologies.
  </li>
  <li>
   Excellent analytical, investigative, and communication skills.
  </li>
  <li>
   High level of integrity, discretion, and professionalism.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead and oversee all fraud investigation activities across the bank. Collect, verify and document evidence in line with legal and regulatory requirements. Prepare investigation reports with clear findings, root cause analyses and recommendations.
  </li>
  <li>
   Develop and implement robust fraud detection and investigation strategies.
  </li>
  <li>
   Ensure timely, thorough, and confidential record keeping of investigations against reported fraud cases.
  </li>
  <li>
   Collaborate with internal departments (e.g., Compliance, Risk, Internal Audit, Legal) for coordinated investigations and reporting. Alos liaise with law enforcement agencies, regulators (SBP, FIA, NAB etc) and external stakeholders where required.
  </li>
  <li>
   Liaise with external agencies (law enforcement, regulators) when necessary.
  </li>
  <li>
   Drive preventive measures, including staff training and awareness programs.
  </li>
  <li>
   Maintain accurate investigation records and present findings to senior management and the Board as per regulatory requirements.
  </li>
  <li>
   Frequently analyze fraud trends and provide strategic recommendations to mitigate future risk.
  </li>
  <li>
   Any other matter / task assigned from time to time.
  </li>
 </ul>
 <p>
 </p>
</div>


Head of Fraud Investigation

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Responsible to implement fraud prevention methodologies based on the bank&rsquo;s strategy.
  </li>
  <li>
   Prevent, detect frauds &amp; review referrals mitigating controls accordingly.
  </li>
  <li>
   Respond to suspicion, conduct detailed analysis on the attempted or suspicious fraud cases referred to Fraud Risk Management Unit &amp; provide a report containing the findings, conclusion and recommendations to the management for recommended actions.
  </li>
  <li>
   Imparting trainings to all staff and partners about fraud typologies along with recommended controls/ mitigations.
  </li>
  <li>
   Timely preparation of fraud awareness messages to staff and customers on a periodic basis.
  </li>
  <li>
   Review and filing of Suspicious Activity Report (SAR) &amp; Suspicious Transaction Report (STR) pertaining to fraud related matters.
  </li>
  <li>
   Documenting the review and decision for filing the STR/ SARs.
  </li>
  <li>
   Conduct FRMU analysis related to any fraud referrals or incidents as assigned.
  </li>
  <li>
   Automation of the FPU tasks where applicable including prevention and detection strategies.
  </li>
  <li>
   Display UAB Values of Integrity, Customer Focus, Competence, Consistency and Courteousness.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Principal Accountabilities
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Monitor and identify high-risk applications within the business portfolio.
  </li>
  <li>
   Observe customer card transactions to identify fraudulent activity such as document Fraud, identity theft and similar other risks.
  </li>
  <li>
   Resolve queued transactions within the service level agreements to reduce potential revenue losses and affecting customer experience.
  </li>
  <li>
   Interact with employees and customers to validate information &amp; to match the statements with the information mentioned in the product application form.
  </li>
  <li>
   Resolve internal customer issues within the scope of existing service level agreements.
  </li>
  <li>
   Ensure confidentiality of all information collected during the fraud risk management unit (FRMU) analysis.
  </li>
  <li>
   Identify system improvements to prevent fraudulent activities.
  </li>
  <li>
   Recommend anti-fraud processes for changing transaction patterns and trends.
  </li>
  <li>
   Recommend new tools used for fraud prevention, detection and reporting activities.
  </li>
  <li>
   Handling &amp; Reviewing Referral cases as well as conducting sampling review to identify Fraud Risks (Identity theft, suspected set- up company, document forgery etc.)
  </li>
  <li>
   Fraud Forum Activity &ndash; Communicating with the peer banks upon receiving alerts from the peer bank on the particular individual/company &amp; taking necessary actions in case of negative feedback received to mitigate the potential loss of the bank and recording the same via a tracker.
  </li>
  <li>
   Evaluate the effectiveness of current tools, identify capability gaps, and recommend investments in advanced technologies to enhance fraud detection, prevention, and response.
  </li>
  <li>
   Promote a strong culture of fraud awareness and provide expert guidance to business units and stakeholders on fraud risk and prevention.
  </li>
  <li>
   Updating the blacklist database in the bank&rsquo;s system/ application on a timely basis &amp; disseminating the information to the key stakeholders in a timely manner
  </li>
  <li>
   Establish a clear SLA with the Fraud Investigation, for proper documentation and reporting timelines to minimize customer experience impact.
  </li>
  <li>
   Develop fraud prevention policies and procedures to comply with regulatory requirements.
  </li>
  <li>
   Assisting FRMU in conducting Fraud Risk Assessments.
  </li>
  <li>
   Ensuring that the fraud risk losses are within the overall Risk Appetite of the bank.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements (Qualifications/Experience)
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor/ Master&rsquo;s Degree from a recognised institution
  </li>
  <li>
   Professional certifications (e.g., CFE, ACAMS, CISA, CISM)
  </li>
  <li>
   10+ years of banking experience in Fraud Risk Management
  </li>
  <li>
   Understanding concepts of fraud prevention/ detection as part of risk management in banks
  </li>
 </ul>
 <p>
 </p>
</div>


Manager, Fraud Prevention - Risk Department

City National Bank

<b>OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II</b><br> WHAT IS THE OPPORTUNITY?<br> Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events.<br> Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC.<br> The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience.<br> WHAT WILL YOU DO?<br> All responsibilities are related to Fraud: <ul><li>Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.</li><li>Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution.</li><li>Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile</li><li>Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels</li><li>Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities</li><li>Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements</li><li>Review and challenge 1LOD risk acceptances and new business initiatives</li><li>Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans</li><li>Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness</li><li>Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.</li><li>Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy</li><li>Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams</li><li>Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders</li><li>Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.</li><li>Contribute to ad-hoc assignments/special projects</li><li>Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices.</li><li>Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas</li><li>Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.</li><li>Support and facilitate audit and regulatory exam activities</li><li>Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.</li><li>Build and grow risk talent through mentoring, coaching, and training</li></ul> WHAT DO YOU NEED TO SUCCEED?<br> <b>Required Qualifications </b><ul><li>Bachelor's Degree or equivalent</li><li>Minimum 10 years of experience in the financial services industry</li><li>Minimum 7 years of experience in risk management, operational risk management, compliance, or audit</li><li>Minimum 5 years of control assessment and validation experience</li></ul> <b>Additional Qualifications</b><ul><li>Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc.</li><li>Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions)</li><li>Strong understanding of three lines of defense risk management structure and requirements</li><li>Strong understanding of Risk Management/Operational Risk Management</li><li>Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution</li><li>Strong knowledge of issue management practices with proven experience in issue resolution</li><li>Ability to handle complexity and ambiguity</li><li>Ability to deal effectively with conflict</li><li>Well-developed influencing skills</li><li>Strong interpersonal, verbal, and written communication skills</li><li>Demonstrated ability to think critically and facilitate change through collaborative effort.</li><li>Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.</li><li>Ability to multitask and prioritize several concurrent initiatives</li><li>Ability to work in a matrix environment</li></ul><br> <b>WHAT'S IN IT FOR YOU?</b><br> <b>Compensation</b> Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.<br><br> <b>Benefits and Perks</b><br> At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>Generous 401(k) company matching contribution</li><li>Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>Valued Time Away benefits including vacation, sick and volunteer time</li><li>Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>Career Mobility support from a dedicated recruitment team</li><li>Colleague Resource Groups to support networking and community engagement</li></ul> Get a more detailed look at our <u>Benefits and Perks</u>.<br><br> ABOUT US<br> Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at <u>About Us</u>.<br><br> <b>INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b><br> City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br><br>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br> Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. <br> Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.<br><br><img src="https://www.jobg8.com/Tracking.aspx?WYz6RxUxrwHw6M87cEpiHzICf%2bTqPKnpl" width="0" height="0" />

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