freight forwarding specialist

Ocean Freight Operations Specialist - Chinese Speaking We are part of the world's leading logistics provider, DHL Group, operating in more than 220 countries worldwide. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end to end solutions to customers in a wide range of industries globally. Join us in connecting people and improving lives! The position is based in Dubai, United Arab Emirates. Responsibilities <ul> <li>Support delivery of ocean freight forwarding processes and activities for internal and external customers under general/limited supervision.</li> <li>Provide timely and effective administrative support such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>Perform administrative tasks including research, data processing and validation, and documentation.</li> <li>Assist in compiling requirements for freight control center, and detail information and instructions for the operations team.</li> <li>Share allocation and reservations of freight on planned line haul.</li> <li>Assist in ascertaining freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines.</li> <li>Answer queries, prepare information for customer visits, and participate in customer visits to maintain close business relationships with existing clients and enhance customer retention.</li> <li>Gather information and data for shipping tenders.</li> <li>Record and share information, and handle day to day shipment documentation for freight forwarding.</li> <li>Reconcile data and generate reports and updates for account performances to support other team members.</li> <li>Follow and achieve compliance with established procedures and ensure proper usage of OFR Ops/CS processes and policies.</li> <li>Resolve recurring issues faced during delivery as per defined processes, systems and methods.</li> <li>Support team members with less experience in different/difficult situations.</li> </ul> Additional Responsibilities (OFR product) <ul> <li>Create and/or confirm transport orders, perform and optimize bookings.</li> <li>Prepare, control, and distribute all required Import/Export documents.</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance.</li> <li>Update Customs shipment information and physical status, resolving customer issues and incidents.</li> </ul> Stakeholders <ul> <li>May influence others within the job area through explanation of facts, policies and practices.</li> <li>Support and interact with senior colleagues of own and other teams.</li> <li>Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.</li> <li>Address task related issues appropriately to maintain work relationships.</li> </ul> Management Responsibility <ul> <li>Individual contributor without direct responsibility for leading others.</li> <li>Provide assistance and training to lower level employees.</li> <li>Delegate and review the work of lower level employees.</li> </ul> Qualifications <ul> <li>Vocational/Specialized/Technical/Certification.</li> <li>More than 2 years of experience.</li> <li>Proficiency with Chinese speaking.</li> </ul> Benefits <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> Why join DHL Global Forwarding? Visit our career site: Our Vision: The Logistics Company for the World. Our Mission: Excellence. Simply Delivered. Our Purpose: Connecting People, improving lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Ocean Freight Operations Specialist -Chinese Speaking

DHL Express Deutschland

<div>
 Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
 
 
 
 Who moves mountains even across oceans? You do.
 
 
 DHL Global Forwarding
 
 has an opening for a
 
 OCC Specialist
 
 in
 
 Bahrain.
 
 
 
 Join us in connecting people and improving lives!
 
 
 
 In this OCC Specialist position
 
 
 
 <ul>
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 Execute plans and processes to implement the OFR pricing strategy
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 Respond to pricing enquiries in an efficient and competitive manner
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 Ensure the timely monitoring and accurate updating of local tariffs
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 Ensure RFQ development, particularly for high priority RFQs provide detailed guidance and for critical RFQs conduct launch calls
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 Deliver day-to-day shipment documentation for freight forwarding, assist in development of tenders and ensure on-time submission on relevant documents
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 Develop and maintain databases with specific information to enable quick responses to specific network queries
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 Build and secure business relationships with customers and airlines
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 Prepare carrier performance reports and reviews
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 Identify opportunities to enhance services and processes to secure cost-effective and competitive prices and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
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 Understand recent developments of new solutions, services, lane and traffic development
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 Provide support on issues and problems from less experienced/new team members, provide direction and guidance as needed
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 Study and resolve issues in day-to-day delivery and implement practices for OFR pricing focusing on increasing effectiveness and efficiency
 
 
 </li>
 </ul>
 
 Now, here is what we need from you!
 
 
 
 
 Education Level
 
 
 
 Bachelor&rsquo;s Degree or equivalent experience/qualification
 
 
 
 Experience Level
 
 
 
 more than 4 years
 
 
 
 We Offer
 
 
 
 <ul>
 <li>
 Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
 </li>
 <li>
 Possible further career development
 </li>
 <li>
 Competitive salary
 
 
 </li>
 </ul>
 
 Why join DHL Global Forwarding?
 
 
 
 We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
 
 
 Our
 
 TOP EMPLOYER prestigious certification
 
 attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
 
 
 We Aspire To Become The Undisputed Leader In Our Industry, When People Think Of Forwarding; We Want Them To Think DGF Because We Have
 
 
 <ul>
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 The largest global network with more than 30,000 passionate employees
 </li>
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 The most efficient processes and fastest response times
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 The best solutions and best customer service
 
 
 </li>
 </ul>
 
 Our Vision:
 
 The Logistics Company for the World.
 
 
 
 Our Mission:
 
 Excellence. Simply Delivered.
 
 
 
 Our Purpose:
 
 Connecting People, improving lives.
 
 
 
 Our Values:
 
 Respect &amp; Results
 
 
 
 Our Goals:
 
 Employer, Provider, and Investment of Choice, Living Responsibility
 
 
 
 DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 
</div>

OCC Specialist

Saif Group

We are looking for an experienced Customer Service and Pricing Specialist to manage and support our forwarding company in Dubai, UAE.Responsibilities<ul><li>Prepare competitive freight quotations and negotiate rates with carriers, agents, and shipping lines.</li><li>Analyze market trends, competitor pricing, and customer needs to adjust pricing models accordingly.</li><li>Support the customer service team in handling inquiries, bookings, and escalations.</li><li>Collaborate with sales, operations, and finance teams to ensure pricing aligns with service offerings and cost structures.</li><li>Build and maintain strong client relationships and ensure a high level of service satisfaction.</li><li>Ensure compliance with industry regulations and internal pricing policies.</li></ul>Requirements<ul><li>Minimum 1 years of experience in UAE freight forwarding industry </li><li>Strong knowledge of international logistics (air, sea, land), incoterms, and shipping documentation.</li><li>Proven negotiation, leadership, and problem-solving skills.</li><li>Excellent communication skills.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Current salary?</li><li>Notice Period?</li></ul>Experience:<ul><li>FF/Cargo Consolidation: 1 year (Required)</li></ul>Application Deadline: 01/12/2025 Expected Start Date: 01/12/2025

Pricing and CS Specialist - Freight Forwarding

TriEdge Solutions

Position : Export SpecialistLocation : PuneRole Overview: We are looking for a highly organized and detail-oriented Imports &amp; Exports Executive to manage and coordinate all international shipment activities, ensuring smooth and compliant import/export operations. The ideal candidate will be responsible for documentation, liaising with customs agents, freight forwarders, and internal departments, while ensuring timely delivery of goods and adherence to regulatory requirements.Key Responsibilities: ? Handle import and export operations end-to-end as per customer requirements. ? Obtain freight quotes from shipping lines, airlines, and freight forwarders. ? Prepare and share the best competitive quotes with customers. ? Follow up proactively to convert maximum inquiries into business. ? Coordinate closely with vendors, transporters, and agents to ensure timely shipment execution. ? Manage all shipping and customs documentation, including invoices, packing lists, BL/AWB, COO, etc. ? Ensure smooth communication and coordination between internal teams and external partners. ? Track and update shipment status to customers regularly. ? Maintain records and ensure compliance with international trade regulations. ? Handle any operational issues and provide effective resolutions quickly.Key Requirements: ? 1-2 years of relevant experience in import/export operations is a plus. ? Knowledge of customs clearance, documentation, and logistics coordination. ? Excellent communication and negotiation skills.Preferred Qualifications: ? MBA in Logistics &amp; Operation (International), Any Diploma related to Import-Export.Required Skills: Strong knowledge about Import Export Freight Forwarding Custom Clearance of International Shipments International Logistics Experience - Follow-up SkillsJob Types: Full-time, Fresher, Internship Contract length: 3 monthsPay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>

Export Specialist

M9 LOGISTICS

<div>
 We are an international forwarding company. We work worldwide in many countries - our great team with different backgrounds in Europe, Asia, the Americas. But whatever we work, whatever language we speak, we are all united by one general vision &ndash; to move forward and create a better life for many people. Our wonderful team are the heart and soul of our business and are an integral part of its success. Therefore to expand the capabilities of the M9 network in Istanbul we are looking for Operations Specialist, who will share our values and become part of our friendly M9 Team.
 
 
 Your tasks:
 
 
 <ul>
 <li>
 Handling of worldwide sea freight, export/import shipments and air transport business.
 </li>
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 Organization of customs clearance export/import/transit, warehousing and distribution.
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 Checking incoming transport contractors for feasibility and profitability.
 </li>
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 Organization and management of transportation.
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 Completion of customs formalities and accounting.
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 Purchase and optimization of freight including calculation of offers and shipment results;
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 Monitoring and sales control of activities for the Operations Export/Import/Transit area worldwide (including transports from/to/via Turkey).
 </li>
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 Communication and maintenance of contacts with suppliers.
 
 
 </li>
 </ul>
 Your profile:
 
 
 <ul>
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 Fluent in Russian is mandatory.
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 One year of work experience in a similar position as advantage.
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 Confident use of MS Office applications.
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 Resilience, flexibility and ability to multitask.
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 Communication skills and teamwork.
 
 
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 </ul>
 We offer you:
 
 
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 Ability to work for an international company.
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 Official employment.
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 Friendly team.
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 </ul>
</div>

Operations Specialist in Turkey (Istanbul)

Savino Del Bene

<div>
 
 
 Savino Del Bene
 
 is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 340 offices and over 6200 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets.
 
 
 
 
 
 We are currently seeking an experienced
 
 Senior
 
 
 Air Freight Operation &amp; Documentation Specialist
 
 to join our growing team. We are looking for an individual with a strong background in air freight operations and a passion for delivering efficient, compliant, and customer-focused logistics solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Plan, coordinate, and execute all air freight shipment operations in compliance with company policies and international regulations.
 </li>
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 Manage booking arrangements, flight schedules, and carrier coordination to ensure timely cargo movement.
 </li>
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 Prepare, verify, and issue all air freight documentation, packing lists, and customs declarations.
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 Ensure all shipping documents are accurate, complete, and compliant with customs requirements.
 </li>
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 Communicate effectively with airlines, freight forwarders, customs authorities, and ground handling agents to manage smooth operational workflows.
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 Enter shipment details accurately into the company database and maintain both physical and electronic documentation records.
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 Monitor and track shipments, proactively resolving any operational or documentation discrepancies that may arise.
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 Collaborate closely with internal teams (customer service, finance, and warehouse) to ensure on-time cargo delivery and document submission.
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 Address and resolve customer inquiries or complaints promptly, providing updates throughout the shipment process.
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 Ensure all processes and documentation comply with international trade laws, export/import regulations, and industry standards.
 </li>
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 Identify and implement process improvements to enhance operational efficiency and documentation accuracy.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in Logistics, Business Administration, International Trade, or a related field.
 </li>
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 Solid theoretical and practical knowledge of the freight forwarding and logistics industry, with a strong focus on air freight operations and documentation.
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 Minimum
 
 3 years of experience
 
 in air freight operations and/or documentation within an international logistics environment.
 </li>
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 Good command of
 
 English
 
 .
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 Proficiency in Microsoft Office applications and familiarity with logistics management systems.
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 Strong communication, coordination, and interpersonal skills.
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 A proactive, self-motivated team player with the ability to build effective relationships across departments and with external partners.
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 Highly detail-oriented, with strong organizational, analytical, and follow-up skills.
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 Results-driven and able to perform effectively under pressure in a fast-paced environment.
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 Demonstrated ability to take initiative, assume responsibility, and contribute to continuous process improvement.
 </li>
 </ul>
</div>

Senior Air Freight Operation & Documentation Specialist

DP World

<div>
 
 
 JOB SUMMARY
 
 
 
 Managing and coordination of all aspects of Ocean Freight - Import activities (Domestic UAE + Int&rsquo;l). Providing DPW Ocean Import freight forwarding customers with a high level of communication regarding the status of their shipments
 
 
 
 
 
 
 KEY RESPONSIBILITY
 
 
 <ol>
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 Freight Forwarding Operations
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 Professional communication in dealing with DPW Logistics clients
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 Fast and quality responses to any enquiries from customers, overseas agents and vendors in regards of shipments, pricing requests and questions related to freight forwarding
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 Responsible for the pro-active handling of all tasks related to freight forwarding activities
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 Detailed knowledge about UAE customs procedures and regulations and being able to provide DPW Logistics clients with high-end advice regarding the required import and export documentation
 </li>
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 Responsible for accurate billing process following the clients individual price agreements and ensuring timely and professional communication of the invoice towards the clients
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 First point of contact for clients on all operational issues pertaining to shipments handled by DPWL
 </li>
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 Communicate with origin and/or destination offices and agents in regards of operational issues and follow up daily for any pending jobs and enquiries until completed
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 Liaising and coordination with suppliers and 3rd party logistics vendors in order to arrange jobs outsourced to them on behalf of DPW Logistics
 </li>
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 Accurate and comprehensive data entry inclusive income and cost accruals into DPW Logistics CargoRunner Freight Forwarding Operational platform
 </li>
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 Coordination with carriers, vendors and customers in regards of the event of any missing and/or damaged shipments and handling of claims in regards of damage and/or lost shipments
 </li>
 <li>
 Coordination with clearance department for all import / export shipments
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 Cost Control
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 A strong drive to optimize DPW Logistics profits in regards Air, Sea, and Road Freight activities.
 </li>
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 Ensure to develop strong relationship with vendors, carriers and suppliers optimizing best market buying conditions
 </li>
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 Departmental Activities
 </li>
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 Excellent communicational skills towards DPW Logistics clearance team, DPW Logistics warehousing operations, and DPW Logistics Ocea/Air Import/Export department in order to optimize service performance
 </li>
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 Take part in both regular internal and external training to maintain and increase logistics knowledge
 </li>
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 Relationship Management
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 Maintain excellent relationship with 3rd party vendors and logistics suppliers
 </li>
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 Maintain excellent relationship with internal other departments such as Accounting and finance, Commercial team and Warehousing Operations
 </li>
 </ol>
 
 
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE AND SKILLS
 
 
 
 
 Essential Qualification:
 
 Graduate and entry-level Professionals
 
 
 
 Desirable Qualification:
 
 Logistics Education or a minimum of 5 years&rsquo; experience in a freight forwarding role
 
 
 
 Work Experience:
 
 Minimum 5 year of experience in Ocean freight Import &amp; export for a mid- or large size freight forwarding company
 
 
 
 
 
 
 Technical skills required to perform the role:
 
 
 
 General knowledge
 
 <ul>
 <li>
 Port Operation and import/export processes
 </li>
 <li>
 Sea Freight Logistics
 </li>
 </ul>
 
 - FCL Containers
 
 
 - Special Equipment (Open Top&rsquo;s / Flat Racks)
 
 <ul>
 <li>
 Sea-Air Transportation Modes
 </li>
 <li>
 Customs Clearance Processes
 </li>
 <li>
 Customs Clearance Documentation
 </li>
 </ul>
 
 
</div>

Customer Service & Operations Executive - Ocean Import

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