freight operations manager

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Job Title: Freight Operations Manager (AI Product Team) Location: Remote (US Freight Market Experience Required) Type: Full-TimeOur Client is building the transactional layer for logistics &mdash; starting with voice AI that empowers freight brokers to automate load booking with carriers in minutes while increasing efficiency and margins.We&rsquo;re looking for an experienced Freight Operations Manager to join our client's Product &amp; AI teams and help shape the next generation of freight automation. If you&rsquo;re a freight expert with a passion for technology, this is your chance to redefine the future of logistics.Role OverviewAs a Freight Operations Manager, you&rsquo;ll act as the domain lead bridging freight operations and AI innovation. Your brokerage expertise will directly inform product logic, automation workflows, and AI model training &mdash; helping us build the AI Broker of the Future.Key Responsibilities<ul><li>Serve as the freight domain expert across quoting, booking, and carrier workflows</li><li>Collaborate with product managers and AI engineers to design and validate freight AI models (pricing, carrier matching, communication, etc.)</li><li>Define and document end-to-end brokerage workflows, SLAs, and edge cases for automation training</li><li>Evaluate AI outputs for accuracy, decision quality, and communication tone</li><li>Create continuous feedback loops from real freight data to improve system reliability and intelligence</li><li>Represent the broker&rsquo;s voice &mdash; ensuring AI tools truly understand real-world freight operations</li></ul>Requirements<ul><li>3&ndash;4 years of experience as a Freight Broker and 2+ years in a managerial role</li><li>Deep knowledge of TMS tools, load boards, and brokerage operations</li><li>Proven ability to lead teams or implement process improvements in freight operations</li><li>Passionate about technology, AI, and process automation in logistics</li><li>Excellent communication skills &mdash; able to translate complex freight logic for non-industry teams</li><li>Comfortable working in a fast-paced, cross-functional product environment</li></ul>Interested Candidates Can Call @9041511444/9888923477 or can share their CV's via WhatsAppJob Type: Full-timePay: &#8377;600,000.00 - &#8377;1,000,000.00 per yearWork Location: In person

Freight Operations Manager

DP World

<div>
 
 
 JOB TITLE:
 
 Senior Manager Operations
 
 
 
 
 
 
 
 Job Location:
 
 
 Karachi, Pakistan
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 Responsible for overseeing and optimizing the end-to-end air and ocean freight operations to ensure timely, cost-effective, and compliant service delivery. This role plays a key leadership position, working cross-functionally with the Operations and Sales Team to enhance operational efficiency, drive customer satisfaction, and support business growth objectives.
 
 
 
 
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Meeting and exceeding agreed KPIs &amp; SLA with customers and other stakeholders.
 </li>
 <li>
 Manage vendor relationships including carriers, airlines, ocean liners, and ground transport providers.
 </li>
 <li>
 Collaborate with stakeholders (internal &amp; external) to understand customer expectations and translate that knowledge into process improvements / changes to improve operational efficiency &amp; customer experience.
 </li>
 <li>
 Act as a liaison between sales team, operations team, and network offices, ensuring smooth communication and coordination.
 </li>
 <li>
 Provide operational insights to support product pricing strategy based on key market insights
 </li>
 <li>
 Handle key customer accounts from an operational standpoint and manage escalations.
 </li>
 <li>
 Conduct regular customer connect to understand their concerns / challenges and take appropriate corrective measures for addressing them and ensuring retention.
 </li>
 <li>
 Foster a high-performance, customer-focused culture across teams.
 </li>
 <li>
 Ensure periodic reporting to management with key business highlights.
 </li>
 <li>
 Identify process inefficiencies and implement improvements to enhance productivity.
 </li>
 <li>
 Monitor departmental budgets and ensure effective utilization of resources as well as periodic budget reporting.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification &amp; Requirements:
 
 
 
 <ul>
 <li>
 Graduate preferably Masters in Supply Chain or Business.
 </li>
 <li>
 7-10 years relevant experience.
 </li>
 <li>
 Experience in managing service delivery team in an international supply chain management &amp; freight forwarding set up on a leading position.
 </li>
 <li>
 Thorough knowledge of Ocean Freight &amp; Air Freight operations
 </li>
 <li>
 Excellent understanding of principles of Freight Forwarding &amp; Shipping
 </li>
 <li>
 Strong customer service mindset with ability to connect with customers and go an extra mile in resolving their issues / concerns.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Project management experience and process mindset.
 </li>
 <li>
 Strong business acumen and industry knowledge.
 </li>
 <li>
 Leadership and coaching skills.
 </li>
 <li>
 Strong Analytical &amp; Problem-Solving skills
 </li>
 <li>
 Result and solution-oriented mindset.
 </li>
 </ul>
</div>

Senior Operations Manager

<div>
 
 Job Description
 
 
 
 We are looking for a
 
 Road Freight Operations Executive
 
 to join our team in
 
 &Idot;stanbul, Turkey.
 
 In this role, you will be responsible for managing end-to-end road freight operations, maintaining strong relationships with suppliers and customers, ensuring efficient coordination of domestic and international shipments, and optimizing costs while delivering high-quality service across our road freight network.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Develop road freight sales and pricing relationships, and identify new opportunities.
 </li>
 <li>
 Manage road freight operations and documentation processes.
 </li>
 <li>
 Support the Sales Team and identify target agents.
 </li>
 <li>
 Maintain supplier relationships, guide purchasing activities, and ensure competitive costs.
 </li>
 <li>
 Monitor freight capacities and provide appropriate prices and alternatives.
 </li>
 <li>
 Follow up on customer and supplier accounts, and coordinate with finance and accounting.
 </li>
 <li>
 Create, archive, and control files, ensuring profit and loss management.
 </li>
 <li>
 Prepare regular operational reports and present them to the manager.
 </li>
 <li>
 Ensure compliance with company information security, confidentiality, and regulatory rules, guiding the team accordingly.
 
 
 </li>
 </ul>
 
 Your Profile
 
 
 
 <ul>
 <li>
 Bachelor's degree in related fields,
 </li>
 <li>
 Minimum 5 years of professional experience in freight forwarding, road freight operations, and logistics.
 </li>
 <li>
 Strong knowledge of supply chain and operational processes, with the ability to manage operations effectively and optimize costs.
 </li>
 <li>
 In-depth knowledge of road freight regulations, international trade law, and road freight pricing.
 </li>
 <li>
 Excellent written and verbal communication skills in English and Turkish; positive and proactive communicator.
 </li>
 <li>
 High attention to detail, strong analytical and mathematical skills, and proactive problem-solving ability.
 </li>
 <li>
 Ability to work under pressure while managing multiple priorities efficiently.
 </li>
 <li>
 Strong organizational, negotiation, and customer service skills.
 </li>
 <li>
 Proficiency in MS Office and Transport Management Systems (TMS) or similar logistics platforms.
 
 
 </li>
 </ul>
 
 About DP World
 
 
 
 Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
 
 
 With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
 
 
 We&rsquo;re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
 
 
 What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.
 
 
 DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
 
 
 We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
 
 
 
 WE MAKE TRADE FLOW
 
 
 
</div>

Road Freight Operation Executive

<div>We are looking for a Road Freight Operations Executive to join our team in &#304;stanbul, Turkey. In this role, you will be responsible for managing end-to-end road freight operations, maintaining strong relationships with suppliers and customers, ensuring efficient coordination of domestic and international shipments, and optimizing costs while delivering high-quality service across our road freight network.
Your Responsibilities:
<ul><li>Develop road freight sales and pricing relationships, and identify new opportunities.
</li><li>Manage road freight operations and documentation processes.
</li><li>Support the Sales Team and identify target agents.
</li><li>Maintain supplier relationships, guide purchasing activities, and ensure competitive costs.
</li><li>Monitor freight capacities and provide appropriate prices and alternatives.
</li><li>Follow up on customer and supplier accounts, and coordinate with finance and accounting.
</li><li>Create, archive, and control files, ensuring profit and loss management.
</li><li>Prepare regular operational reports and present them to the manager.
</li><li>Ensure compliance with company information security, confidentiality, and regulatory rules, guiding the team accordingly. 
 
</li></ul>Your Profile:
<ul><li>Bachelor's degree in related fields,
</li><li>Minimum 5 years of professional experience in freight forwarding, road freight operations, and logistics.
</li><li>Strong knowledge of supply chain and operational processes, with the ability to manage operations effectively and optimize costs.
</li><li>In-depth knowledge of road freight regulations, international trade law, and road freight pricing.
</li><li>Excellent written and verbal communication skills in English and Turkish; positive and proactive communicator.
</li><li>High attention to detail, strong analytical and mathematical skills, and proactive problem-solving ability.
</li><li>Ability to work under pressure while managing multiple priorities efficiently.
</li><li>Strong organizational, negotiation, and customer service skills.
</li><li>Proficiency in MS Office and Transport Management Systems (TMS) or similar logistics platforms. 
 
</li></ul>About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. 
#LI-EY1</div>

Client of MOVE UP CONSULTANCY

Global Freight Agency Manager | Dubai | Neg - AED Global Freight Agency Manager with extensive knowledge of sea, air, and land freight logistics in the Middle East. This role involves overseeing business development, leading annual planning, and creating strategies to boost sales. Key requirements include strong contract negotiation skills, experi

Global Freight Agency Manager

Corrigan Bentley

Play a crucial role in ensuring the smooth and efficient execution of freight shipments. This position requires a strong understanding of air, ocean & road freight operations, documentation, and trade terms.Responsibilities:<ul><li>Oversee the complete Multimodal Freight Operations process from quotation to delivery.</li><li>Provide competitive quotes for shipments, ensuring maximum profitability.</li><li>Communicate effectively with shippers, hauliers, and carriers throughout the transport process.</li><li>Manage key accounts efficiently, ensuring smooth handling from booking to successful delivery.</li><li>Prepare and manage all necessary documentation accurately and on time.</li><li>Handle customs import and export documentation with precision.</li><li>Build and maintain strong relationships with clients by addressing their inquiries promptly and professionally.</li></ul>Qualifications: Minimum of 2 years of experience in freight operations. Strong understanding of freight documentation and procedures. Excellent organizational and time management skills. Attention to detail and accuracy. Good communication and interpersonal skills.

Senior Multimodal Operator - Aberdeen - Freight Forwarder

Confidential

<div>
 
 The role will be responsible for overseeing and managing all freight forwarding operations, including air, ocean, land, import, and export. Key responsibilities include ensuring high service levels, managing customs brokerage and domestic trucking, and leading customer service and operations teams. This executive role also involves strategic planning, developing agency networks, negotiating rates with carriers, and collaborating with sales and marketing to drive business growth.
 
 
 
 
 
 Key responsibilities
 
 <ul>
 <li>
 
 Operational oversight:
 
 Manage all aspects of freight forwarding operations including air, ocean and land freight for both import and export.
 </li>
 <li>
 
 Strategic management:
 
 Work with the head of Sales and Marketing to ensure a cohesive strategy and collaborate on business development.
 </li>
 <li>
 
 Team leadership:
 
 Manage and develop operational teams, including customer service, to ensure a superior customer experience.
 </li>
 <li>
 
 Process improvement:
 
 Ensure the highest level of service delivery by monitoring operations, implementing standard operating procedures, and resolving issues.
 </li>
 <li>
 
 Financial and vendor management:
 
 Negotiate rates with shipping lines and airlines, and manage agency agreements with overseas partners.
 </li>
 <li>
 
 Product management:
 
 Oversee product lines such as customs brokerage and domestic trucking to support the core freight forwarding business.
 </li>
 </ul>
 
 
 
 
 
 Key qualifications
 
 
 <ul>
 <li>
 
 Experience:
 
 Extensive experience in freight operations, logistics, supply chain management, or related fields.
 </li>
 <li>
 
 Technical skills:
 
 Proficiency with transportation management systems (TMS) and logistics software like SAP or Oracle, along with strong skills in Microsoft Office and data analysis tools (like Power BI).
 </li>
 <li>
 
 Knowledge:
 
 Deep understanding of international shipping, regulations, and Incoterms.
 </li>
 <li>
 
 Leadership:
 
 Strong leadership and team management skills are essential.
 </li>
 <li>
 
 Skills:
 
 Excellent communication, negotiation, and analytical problem-solving skills are required.
 </li>
 </ul>
</div>

Head of Operations (Freight Forwarding)

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