freight representative

Danner's Incorporated

<div>
 
 Job Title:
 
 Freight Dispatcher
 
 
 
 Department
 
 : Freight Division
 
 
 
 Reports To:
 
 Freight Manager
 
 
 
 Supervises:
 
 Freight Drivers
 
 
 
 FLSA Status
 
 : Non-Exempt
 
 
 
 Employment Type
 
 : Full-Time
 
 
 
 Job Summary
 
 
 
 The Freight Dispatcher is responsible for coordinating the timely pick-up and delivery of shipments within a fast-paced, 24/7 maritime transportation environment. This role manages incoming calls, emails, and customer inquiries; schedules and dispatches drivers; communicates job requirements; and ensures efficient resource allocation. The Freight Dispatcher serves as a key customer service representative, maintaining professionalism, accuracy, and strong communication while supporting the safe and efficient flow of freight operations.
 
 
 
 Essential Duties &amp; Responsibilities
 
 
 
 
 Dispatching &amp; Coordination
 
 
 
 <ul>
 <li>
 Triage and respond to incoming emails, calls, and customer inquiries promptly and professionally.
 </li>
 <li>
 Coordinate the timely pick-up and delivery of shipments, ensuring jobs are assigned and scheduled appropriately.
 </li>
 <li>
 Plan, schedule, and dispatch drivers and vehicles to meet dynamic job requirements.
 </li>
 <li>
 Communicate job details clearly to drivers, supervisors, and customers.
 </li>
 <li>
 Monitor driver locations, timelines, and job status; adjust schedules as conditions change.
 </li>
 <li>
 Ensure safe and accurate execution of freight movements in compliance with company policies and maritime procedures.
 
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Serve as a point of contact for customers, providing updates and resolving issues as they arise.
 </li>
 <li>
 Deliver excellent customer service while maintaining a calm, courteous, and professional demeanor.
 </li>
 <li>
 Work closely with customers to coordinate special requests, schedule changes, or service needs.
 </li>
 <li>
 Represent Danner&rsquo;s values and uphold professionalism at all times.
 
 
 
 </li>
 </ul>
 
 Administrative &amp; Operational Support
 
 
 
 <ul>
 <li>
 Maintain accurate notes and job documentation within dispatch systems.
 </li>
 <li>
 Relay information quickly and accurately in a fast-paced environment.
 </li>
 <li>
 Assist with resource management, ensuring efficient use of drivers and vehicles.
 </li>
 <li>
 Support Freight Management with operational tasks and follow-through on assigned responsibilities.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 </li>
 <li>
 Minimum 2 years of dispatching experience in security, transportation, or logistics (maritime industry preferred).
 </li>
 <li>
 Valid Texas Driver&rsquo;s License and TWIC Card required.
 </li>
 <li>
 Must be at least 24 years old.
 </li>
 <li>
 Strong typing and data entry skills with attention to detail.
 </li>
 <li>
 Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn new dispatching systems.
 </li>
 <li>
 Proficiency writing, reading, and speaking English, including basic spelling, grammar, and punctuation.
 </li>
 <li>
 Strong organizational skills; highly detail-oriented.
 </li>
 <li>
 Excellent communication and customer service skills, both verbal and written.
 </li>
 <li>
 Ability to work under pressure, remain calm, and solve problems quickly.
 </li>
 <li>
 Must meet company requirements for background check, MVR, health screening, and drug test.
 </li>
 <li>
 Knowledge of maritime industry terminology and logistics preferred.
 
 
 
 </li>
 </ul>
 
 Work Environment &amp; Physical Requirements
 
 
 
 <ul>
 <li>
 Primarily office-based, with extended periods of sitting at a computer and phone.
 </li>
 <li>
 Must be able to lift and carry up to 50 lbs. occasionally.
 </li>
 <li>
 Occasionally drive company vehicles when needed (Night Dispatchers).
 </li>
 <li>
 Fast-paced and time-sensitive maritime transportation operations.
 </li>
 <li>
 Requires multitasking, high accuracy, and rapid communication.
 </li>
 <li>
 Maintain average/good vision with or without corrective lenses. Must have sufficient vision, hearing, and speech for effective communication and clerical work.
 </li>
 <li>
 Walking, climbing, bending, kneeling, and stooping as needed.
 </li>
 <li>
 Flexible schedule required, including evenings, weekends, and holidays.
 </li>
 <li>
 Requires manual dexterity for data entry and clerical tasks.
 </li>
 <li>
 Workdays include early mornings, late evenings, nights, weekends, and holidays.
 
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 
 The skills, knowledge, and behaviors you need to do the job well.
 
 
 
 <ul>
 <li>
 Communication &ndash; Communicates clearly and professionally under pressure.
 </li>
 <li>
 Customer Service &ndash; Provides courteous, timely assistance to customers and partners.
 </li>
 <li>
 Organization &amp; Accuracy &ndash; Maintains detailed records and handles information efficiently.
 </li>
 <li>
 Problem-Solving-- Quickly interprets information and adjusts schedules as needed.
 </li>
 <li>
 Teamwork &ndash; Works cooperatively across freight, operations, and driver teams.
 </li>
 <li>
 Adaptability &ndash; Responds effectively to shifting workloads, deadlines, and operational needs.
 
 
 
 </li>
 </ul>
 
 Performance Criteria
 
 
 The standards and measurable outcomes that show you&rsquo;re doing the job well.
 
 
 
 <ul>
 <li>
 Dispatching accuracy, timeliness, and documentation meet operational standards.
 </li>
 <li>
 Customer inquiries and issues are resolved promptly with minimal escalation.
 </li>
 <li>
 Communication with drivers and team members is clear, timely, and complete.
 </li>
 <li>
 Demonstrates professionalism and adherence to company core values.
 </li>
 <li>
 Maintains high levels of organization, multitasking ability, and follow-through.
 </li>
 <li>
 Ensures jobs are dispatched efficiently with minimal operational disruptions.
 
 
 
 </li>
 </ul>
 
 Disclaimer Statement:
 
 
 
 This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. This job description does not constitute a contract of employment and is subject to change at the company&rsquo;s discretion.
 
 
 
 Equal Employment Opportunity Statement
 
 
 
 Danner&rsquo;s Incorporated is an Equal Opportunity Employer and prohibits discrimination or harassment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by law. We are committed to providing a workplace that is free from discrimination and harassment and where all employees are treated with respect and dignity.
</div>

TWIC Freight Dispatcher/Customer Service Representative- Maritime Transportation

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Job Description for Transportation Representative &ndash; NOC 
NOC Overview 
 
NOC (Network Operation Center) is the central command and control center for &lsquo;Transportation Execution&rsquo; across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. 
Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon&rsquo;s ability to serve its customers on time. 
 
Purview of a Trans Ops Representative: 
A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals &ndash; Inbound and Outbound operations. 
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. 
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. 
 
A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.
 
 
Key job responsibilities 
Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. 
Responsibilities include, but are not limited to: 
 
<ul><li>Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)</li><li>Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.</li><li>Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.</li></ul> 
Providing real-time customer experience by working in 24*7 operating environment.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2>
- 1)10+2 or Bachelor&rsquo;s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment<h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><div>
- Graduate with Bachelor&rsquo;s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
<ul><li>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>

Transportation Representative, AmazonNowCO, RoW APEX

Astral Logistics Solutions

Carrier Sales Representative &ndash; Freight Brokerage USA (On-site | Islamabad)Recruiffy, a professional recruitment and staffing firm, is hiring a Mid to Senior Carrier Sales Representative for a USA Freight Brokerage company.Important: This position is strictly related to USA Freight Brokerage operations. Candidates from supply chain, warehouse logistics, customs, or import/export backgrounds should not apply.Job SummaryWe are seeking an experienced Carrier Sales Representative with a strong background in USA freight brokerage and carrier sourcing. The ideal candidate will be responsible for building carrier relationships, negotiating rates, and securing capacity for freight loads.This is a performance-driven role requiring strong communication, cold calling confidence, and sales expertise.Key Responsibilities<ul><li>Source and onboard USA-based carriers</li><li>Negotiate freight rates with trucking companies</li><li>Perform cold calling to build carrier networks</li><li>Secure capacity for available loads</li><li>Maintain carrier relationships and daily follow-ups</li><li>Ensure timely communication and load coverage</li></ul>Required Qualifications<ul><li>Mid to Senior-level experience in USA Freight Brokerage or Carrier Sales</li><li>Fluent English verbal and written communication</li><li>Proven experience in cold calling or carrier sales</li><li>Strong negotiation and closing skills</li><li>Ability to work in a structured, professional office environment</li><li>Self-motivated and target-driven mindset</li></ul>Job Details<ul><li>Position: Carrier Sales Representative</li><li>Industry: USA Freight Brokerage</li><li>Location: On-site | Islamabad</li><li>Job Type: Full-time</li><li>Working Hours: 9 hours/day</li></ul>Compensation &amp; Incentives<ul><li>Salary: Up to PKR 100,000 (basic)</li><li>Commission: Performance-based commission structure</li><li>Growth opportunities based on performance</li></ul>Important Notes (Read Carefully)<ul><li>A minimum 6-month commitment agreement is mandatory</li><li>Apply only if you are serious and career-focused</li><li>Applications submitted without reviewing the complete job description will be disqualified</li><li>No gender preference &mdash; hiring is strictly merit-based</li></ul>Equal Opportunity EmployerRecruiffy is an equal opportunity recruitment firm. We do not discriminate based on gender, religion, race, ethnicity, or background. All hiring decisions are made strictly on skills, experience, and professional merit.How to ApplyInterested and qualified candidates should apply via Indeed. Only shortlisted applicants will be contacted.Carrier Sales Representative, Freight Brokerage Jobs USA, Freight Broker Jobs, Carrier Sales Jobs Islamabad, USA Logistics Sales, Freight Negotiation, Trucking Carrier Sales, Cold Calling Sales Jobs, Freight Brokerage PakistanJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Can you join Immediately?</li></ul>Experience:<ul><li>Carrier Sales Representative: 1 year (Preferred)</li></ul>Work Location: In person

Carrier Sales Representative - Freight Brokerage

Hyrfast

Job PurposeWe&rsquo;re hiring an Outbound Inside Sales Expert for a Freight Forwarding &amp; Logistics client to drive customer acquisition and revenue growth across our freight forwarding and sourcing solutions. This role is ideal for a motivated, consultative sales professional who thrives in a fast-paced, high-growth, global environment.Key Responsibilities<ul><li>Conduct a high volume of daily outbound calls to qualified leads and convert them into paying customers.</li><li>Exceed new customer acquisition and booking KPIs and targets.</li><li>Act as a trusted advisor, understanding customer needs and recommending the right logistics and sourcing solutions.</li><li>Manage and report daily pipelines within CRM systems, ensuring accurate tracking of activity and results.</li><li>Provide feedback and insights from customer interactions to improve processes and solutions.</li></ul>Qualifications<ul><li>2&ndash;8 years of experience in inside sales, selling to North American small businesses or consumer segments, selling value-based solutions.</li><li>Proven record of exceeding KPIs in new customers booking targets.</li><li>Experience conducting high-volume, high-intensity outbound calls to prospects.</li><li>Experience in logistics, global freight forwarding, or eCommerce preferred.</li><li>Strong communication, negotiation, and active listening skills in English (American or British accent preferred).</li><li>Empathetic, customer-focused attitude and ability to think creatively to solve customer needs.</li><li>Persistent, energetic, and solution-oriented mindset with a consultative sales approach.</li><li>Tech-savvy and comfortable working with CRM systems and digital sales tools.</li><li>Willingness to work rotational shifts aligned with U.S. time zones.</li></ul>Work timings<ul><li>6pm to 3am IST</li></ul>Job Types: Full-time, PermanentPay: ₹400,000.00 - ₹1,500,000.00 per yearApplication Question(s):<ul><li>How many years of hands-on experience do you have in Outbound Sales?</li><li>What is your notice period (in days)?</li><li>What is your current CTC?</li><li>What is your expected CTC?</li></ul>Work Location: In person

Business Development Representative (Freight Forwarding)

RAVISN PVT LTD

Customer Sales Representative InternRavisn LTD is seeking a results-driven Customer Sales Representative Intern to support our international logistics and freight forwarding operations. This role focuses on lead generation, client handling, quotation preparation, and closing logistics deals across air freight, sea freight, and door-to-door services.Job OverviewThe ideal candidate will be responsible for identifying new business opportunities, managing client inquiries, coordinating quotations, and converting prospects into long-term B2B clients.Key Responsibilities<ul><li>Identify, generate, and manage leads through Email, LinkedIn, and Meta platforms</li><li>Respond to and manage inbound inquiries from import and export clients</li><li>Follow up with potential clients, negotiate rates, and close sales deals</li><li>Build and maintain strong client relationships to ensure long-term business growth and customer satisfaction</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English communication skills (written and verbal)</li><li>Strong negotiation and persuasive selling skills</li><li>0&ndash;1 year of experience in logistics sales or B2B sales (fresh candidates are encouraged to apply)</li><li>Bachelor&rsquo;s degree preferred</li><li>Target-driven with a professional, proactive, and result-oriented approach</li><li>Basic knowledge of international freight forwarding and logistics operations is an advantage</li></ul>How to ApplyInterested candidates may send their resume to hr.ravisnltd@gmail.com You may also share your resume via WhatsApp at 0331-0007942Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with the offered stipend?</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Sales Representative Intern

Kioti Tractor

<div>Parts Order Representative<div><div><div>
Department: 
Parts 
Reports to: 
Parts Sales Manager</div><div> 
Location: 
Wendell, NC 
Position Status: 
Full-Time</div><div> 
Status: 
Hourly, Non-Exempt 
Management Level: 
Non-Management</div><div><div> 
JOB SUMMARY</div></div><div> 
KIOTI Tractor, a leader in the design and manufacture of compact tractors, utility vehicles, turf care, and compact construction equipment, is seeking a Parts Order Representative to join our team onsite in Wendell, NC. The Parts Order Representative serves as the primary point of contact for dealers regarding parts orders. This includes validating online orders, coordinating shipments and freight, handling backorders, and communicating with dealers about open order and parts sales campaigns.</div><div><div> 
KEY RESPONSIBILITIES OF JOB</div></div><div> 
<ul><li>
Provide phone support for dealers as calls come in throughout the day</li><li>
Regularly communicate with dealers regarding product availability, pricing, shipping, invoicing, order confirmations, and shipping discrepancies via email and over the phone</li><li>
Process orders placed online through Microsoft Dynamics SL</li><li>
Help Dealers understand KIOTI&rsquo;s parts ordering and shipping processes</li><li>
Arrange and document shipments on shipping schedules</li><li>
Complete sales order and freight charges entries</li><li>
Manage assigned territory with open and back-order reports</li><li>
Communicate with dealers about quarterly programs and special sales programs</li></ul></div><div><div> 
EDUCATIONAL AND PHYSICAL REQUIREMENTS</div></div><div> 
<ul><li>
High School Diploma</li><li>
Minimum of 2 years of strong customer service experience</li><li>
Experience in, or knowledge of, mechanics, agricultural/machinery industry highly preferred</li><li>
Ability to handle heavy and variable workloads</li><li>
Excellent phone skills</li><li>
Ability to multitask</li><li>
Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>
Experience with Microsoft Dynamics SL or similar CRM preferred</li><li>
Works well on a team</li></ul></div></div></div></div>

Parts Order Representative

Sales Development Representative (SDR) &ndash; LogisticsRavisn LTD is looking for an energetic and results-driven Sales Development Representative (SDR) to support our international logistics and freight forwarding business. The role focuses on lead generation, prospect qualification, and booking meetings for the sales and management team.Key Responsibilities Lead Generation &amp; Outreach<ul><li>Identify potential clients such as importers, exporters, e-commerce sellers, and SMEs</li><li>Build targeted lead lists using Facebook, LinkedIn, Google Maps, online directories, and other platforms</li><li>Conduct daily outreach through cold calls, follow-ups, email campaigns, and LinkedIn messages</li></ul>Lead Qualification &amp; Appointment Setting<ul><li>Qualify prospects based on shipment needs, volume, routes, timelines, and budget</li><li>Schedule qualified meetings or calls for the Sales Manager or Management Team</li><li>Collect basic shipment details (origin, destination, product type, weight/volume)</li></ul>CRM &amp; Reporting<ul><li>Maintain accurate records in Google Sheets, HubSpot, or any CRM system</li><li>Update lead status regularly (New, Contacted, Interested, Meeting Booked, Closed/Lost)</li><li>Submit weekly activity and performance reports</li></ul>Coordination &amp; Follow-ups<ul><li>Coordinate with operations and quotation teams for timely responses</li><li>Follow up with warm leads until conversion or clear closure</li></ul>Experience &amp; Qualifications<ul><li>0&ndash;1 year of experience (fresh candidates may apply with strong communication skills)</li><li>1&ndash;2 years preferred in SDR, telesales, customer support, B2B sales, logistics, or e-commerce</li><li>Strong spoken and written English</li><li>Basic knowledge of Google Sheets / MS Excel (CRM experience is a plus)</li></ul>Required Skills<ul><li>Excellent communication skills in English</li><li>Confidence in phone calls and professional WhatsApp communication</li><li>Basic understanding of sales processes and objection handling</li><li>Organized, consistent, and able to follow scripts and SOPs</li></ul>Preferred Skills<ul><li>Experience in logistics, freight forwarding, e-commerce, or B2B sales</li><li>LinkedIn lead generation or cold email experience</li><li>Basic understanding of shipping terms (Air/Sea Freight, DDP/DDU)</li></ul>Job Details<ul><li>Industry: Logistics / Freight Forwarding / Shipping</li><li>Location: Lahore - Onsite</li><li>Working Days: Monday to Saturday</li><li>Working Hours: 10:00 AM &ndash; 6:00 PM</li></ul>Interested candidates may apply by sending their resume or portfolio to hr.ravisnltd@gmail.com. You may also share your resume via WhatsApp at 0331-0007942.Job Type: Full-timePay: Up to Rs60,000.00 per monthApplication Question(s):<ul><li>What are your salary expectations.</li><li>What is your current salary package?</li></ul>Work Location: In person

Sales Development Representative

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