front desk administrator

Silver Star Printing Material Trading LLC

Job Title: Female Receptionist cum Administrative Assistant (Frontdesk)Location: Sharjah, UAE Experience Required: Minimum 2 Years GCC Experience Job Type: Full-timeSend your CV to: career@silverstaruae.comJob Summary:We are looking for a Receptionist cum Administrative Assistant with at least 2 years of GCC experience to manage front office operations and provide comprehensive administrative, facility, and purchasing support. The ideal candidate should be organized, proactive, and detail-oriented, capable of handling multiple tasks efficiently while maintaining a professional and welcoming office environment.Key Responsibilities:<ul><li>Greet and assist visitors in a courteous and professional manner.</li><li>Manage incoming calls, emails, and correspondence promptly and accurately.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Perform general administrative duties including filing, data entry, and document preparation.</li><li>Schedule and coordinate meetings, appointments, and conference room bookings.</li><li>Monitor and maintain office supplies and stationery inventory.</li><li>Coordinate maintenance and facility-related tasks, liaising with technicians, vendors, and service providers for timely completion.</li><li>Support the Purchase Department in sourcing and procuring office and maintenance materials.</li><li>Track and document maintenance and purchase requests, ensuring proper follow-up and reporting.</li><li>Assist HR and Admin departments with attendance tracking, courier handling, and general logistics.</li><li>Draft and prepare letters, memos, and reports as required.</li><li>Help organize internal meetings, training sessions, and company events.</li></ul>Requirements:<ul><li>Minimum 2 years of GCC experience in a receptionist or administrative role.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Strong organizational, coordination, and multitasking abilities.</li><li>Ability to collaborate effectively with multiple departments, particularly Maintenance and Purchase.</li><li>Professional appearance, positive attitude, and customer service orientation.</li><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred).</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Annual leave and benefits as per UAE Labour Law.</li><li>Supportive and professional work environment.</li></ul>Job Type: Full-time

Front Desk Administrator

Confidential Jobs

<div>
 
 We are presently seeking to hire a Front Office Administrator who will be responsible for managing the front desk area, greeting visitors, and handling telephone calls. In addition, this role provides administrative support to the organization by assisting with tasks such as scheduling appointments, managing correspondence, maintaining office records and managing corporate travel and hotel bookings.
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Coordinate office activities and operations to secure efficiency and compliance to company policies.
 </li>
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 Manage travel arrangements for the corporate staff and assist HR in onboarding formalities.
 </li>
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 Manage incoming and outgoing phone calls and correspondence (e-mail, letters, packages etc.
 </li>
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 Create and update records and databases with personnel, financial and other data.
 </li>
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 Greets and directs visitors to the company.
 </li>
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 Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
 </li>
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 Coordinates the pick-up and delivery of express mail services.
 </li>
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 Keep stock of office supplies and place orders when necessary.
 </li>
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 Manage the housekeeping staff and their schedules.
 </li>
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 Submit timely reports and prepare presentations/proposals as assigned.
 </li>
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 Data entry, retrieval, and database maintenance.
 </li>
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 Creating and managing documents, spreadsheets, and presentations.
 </li>
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 Scheduling meetings, taking minutes, and arranging conferences and events.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree holder.
 </li>
 <li>
 Excellent written and verbal communication in English and Arabic is an advantage.
 </li>
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 3 + years of experience as a Receptionist or Admin Assistant.
 </li>
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 Strong organizational and time management abilities.
 </li>
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 Discretion and the ability to handle confidential information with care.
 </li>
 </ul>
 
 
</div>

Front Office Administrator

Lasenda Estate Pvt Ltd

We are looking for a Front Desk cum HR Assistant to join our team. This position can be full-time or internship, and candidates from any graduate stream are welcome to apply. The ideal candidate should have excellent interpersonal and communication skills, a professional and friendly demeanor, and the ability to manage both front desk operations and assist with HR tasks. Responsibilities include greeting visitors, handling front desk duties, supporting HR functions such as recruitment and onboarding, maintaining records, and assisting with day-to-day office operations. If you are enthusiastic, organized, and eager to learn, we would love to hear from you.Job Types: Full-time, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Front Desk Executive cum HR Assistant

The First Group

Job Description <div>
<div>
<div>
As Front Desk Manager, you will lead the front desk operations with a focus on delivering exceptional guest service, smooth daily operations, and high team engagement. You will be responsible for managing the guest arrival and departure process, ensuring service excellence, and cultivating a team culture of warmth, professionalism, and precision. Key Responsibilities <ul> <li> Oversee and manage daily front desk operations including check-ins, check-outs, room assignments, and guest inquiries. </li> <li> Lead, mentor, and supervise the front desk team, ensuring consistent delivery of personalized and luxury guest experiences. </li> <li> Monitor guest feedback, respond to service issues, and ensure swift and effective service recovery. </li> <li> Coordinate closely with Guest Relations, Concierge, Bell Services, Housekeeping, and Reservations to deliver a seamless stay. </li> <li> Ensure accurate handling of guest billing, room charges, and cashiering procedures. </li> <li> Assist with scheduling, payroll, team performance evaluations, and coaching. </li> <li> Maintain detailed shift handovers and ensure all guest preferences and special requests are actioned. </li> <li> Support pre-opening tasks including team recruitment, system setup (Opera Cloud), and SOP implementation. </li> <li> Act as Manager on Duty when required and handle any escalated guest or operational concerns. </li> </ul>
</div>
</div>
</div>
Desired Skill &amp; Expertise <div>
<div>
<div>
<ul> <li> Minimum 4 6 years of front office experience in a luxury hotel environment, with at least 2 years in a supervisory or assistant manager role. </li> <li> Pre-opening experience is a strong advantage. </li> <li> Proficient in Opera Cloud and familiar with guest profiling and CRM systems. </li> <li> Strong leadership and communication skills. </li> <li> High attention to detail, guest-centric mindset, and problem-solving abilities. </li> <li> Fluent in English; additional languages are a plus.</li></ul></div></div></div>

Front Desk Manager

Egypt Education Platform

<div>Gems International School Soma Bay is seeking a friendly and organized School Front Desk (FOH) professional to join our administrative team. The ideal candidate will be the first point of contact for parents, students, and visitors, providing exceptional customer service and ensuring smooth daily operations at the school.
Key Responsibilities:<ul>
<li>
Greet visitors, parents, and students warmly, providing information and assistance as needed.</li>
<li>Manage incoming calls, emails, and correspondences, directing them to the appropriate staff members.</li>
<li>Maintain a clean and organized front desk area, ensuring all materials are up-to-date and readily available.</li>
<li>Assist with student enrollment processes, including registration and maintaining accurate student records.</li>
<li>Coordinate appointments and schedules for school events and meetings.</li>
<li>Assist with administrative tasks, such as data entry, filing, and organizing school documents.</li>
<li>Ensure compliance with school policies and procedures, maintaining confidentiality and a professional demeanor at all times.</li>
</ul>
Requirements<ul>
<li>High school diploma or equivalent; additional qualifications in office administration or customer service is a plus.</li>
<li>Previous experience in a front desk, administrative, or customer service role.</li>
<li>Strong communication and interpersonal skills, with a friendly and approachable demeanor.</li>
<li>Proficient in Microsoft Office Suite and familiarity with school management software is desirable.</li>
<li>Strong organizational skills and the ability to multitask in a fast-paced environment.</li>
<li>Ability to handle sensitive information with confidentiality and professionalism.</li>
</ul>If you are enthusiastic about providing excellent service and supporting our educational community, we would love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience.
Safeguarding Statement: The safeguarding and welfare of our students are of utmost importance. All appointments are subject to thorough background checks and reference verification.</div>

School Front Desk (FOH)

Marriott International

<div>Additional Information 
Job Number25171252 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India, 411006 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hilton

<div>Front Desk Manager
A Front Desk Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
What will I be doing? 
 
As Front Desk Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Oversee the entire Front Office operation to maintain high standards</li><li>
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li><li>
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li><li>
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Set departmental objectives, work schedules, budgets, policies, and procedures</li><li>
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li><li>
Maintain good communication and working relationships with all hotel departments</li><li>
Monitor staffing levels to meet cover business demands</li><li>
Conduct monthly communication meetings and produce minutes</li><li>
Manage staff performance issues in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Front Office team</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul>
What are we looking for? 
 
Front Desk Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
A degree or diploma in Hotel Management or equivalent</li><li>
A minimum of 3 years of Front Office supervisory experience in the hotel, leisure, and/or retail sector</li><li>
High level of IT proficiency</li><li>
High level of commercial awareness and sales capabilities</li><li>
Experience of managing people and developing people</li><li>
Previous experience of managing a department and Profit and Loss account</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a variety of work situations</li><li>
Ability to work on your own and as part of a team</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Familiar with Property Management Systems</li><li>
A degree or diploma in Hotel Management or equivalent</li></ul> 
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

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