call centre agent

front desk agent

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.
About The Role
Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guest out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
What Will You Do
1.The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.
3. The ability to quote and be familiar with room and rate availability for current and future dates.
4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested.
5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests.
6. The ability to handle guest problems or complaints.
What Will You Bring
1.Written, spoken and reading proficiency in the English language.
2. Hotel experience preferred.
3. Knowledge of Front Desk tasks.
4. Opera knowledge is an advantage.
5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.
6. The ability to understand and comply with upscale luxuries Hotel operation standards.
What We Offer:
 
&bull; Competitive Salary, wages, and a comprehensive benefits package
&bull; Excellent Training and Development opportunities
&bull; Complimentary Dry Cleaning for Employee Uniforms
&bull; Complimentary Employee Meals</div>

Front Desk Agent

confdential

<div>
 
 Job description
 
 
 Job description
 
 
 We are currently seeking a motivated and experienced Real Estate Agent to join our dynamic team in Alexandria.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Assist clients in buying, selling, and renting properties.
 </li>
 <li>
 Conduct property viewings and provide detailed information to potential buyers.
 </li>
 <li>
 Negotiate offers and finalize deals professionally.
 </li>
 <li>
 Maintain up-to-date knowledge of the real estate market trends and listings.
 </li>
 <li>
 Build and maintain a network of clients and property owners.
 </li>
 <li>
 Prepare and review relevant real estate documents and contracts.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Minimum 2 year of experience in the real estate industry.
 </li>
 <li>
 Proven track record in sales and client relationship management.
 </li>
 <li>
 Strong knowledge of the local property market in Alexandria.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Self-driven, goal-oriented, and able to work both independently and as part of a team.
 </li>
 </ul>
 
 
 
 
 Benefit:
 
 
 Basic salary Commission
 
 
 Provide training programs
 
 
 
 
 
 If you're passionate about real estate and looking to grow your career with a reputable team, we&rsquo;d love to hear from you!
 
 
 📧 To apply, please send your CV to: trio.invst.hr@gmail.com
 
 
 #realestate #agent #jobs #alexandria
 
</div>

Property Consultant

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Type: Part-timePay: E&pound;30,000.00 - E&pound;36,000.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Representative (Arabic/German/English)

adidas

<div>
 PURPOSE &amp; IMPACT ON ORGANIZATION You contribute to the store sales and adidas profit targets by:
 
 
 <ul>
 <li>
 Passionately inspiring and serving and selling to our consumers
 </li>
 <li>
 Diligently executing store operations
 </li>
 <li>
 Contributing to a culture of consumer centricity within the store
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Actively connect and engage with consumers entering the store
 </li>
 <li>
 Be aware of store KPI's (key performance indicators) and contribute to store sales
 </li>
 <li>
 Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
 </li>
 <li>
 Be a Brand advocate, consistently exhibiting our 6 Values
 </li>
 <li>
 Use seasonal product and Brand knowledge effectively during consumer interactions
 </li>
 <li>
 Communicate product features and benefits, and unique selling points clearly to address consumer needs
 </li>
 <li>
 Connect our Consumers to relevant digital &amp; omnichannel tools to provide a seamless shopping experience
 </li>
 <li>
 Be aware of all omnichannel related sales tools
 </li>
 <li>
 Guide our Consumers through the digital touchpoints in the store
 </li>
 <li>
 Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store&rsquo;s entire product offer is represented on the sales floor
 </li>
 <li>
 Complete sales transactions quickly and accurately while adhering to cash protection procedures
 </li>
 <li>
 Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
 </li>
 <li>
 Minimize loss in the stockroom and the sales floor
 </li>
 <li>
 Perform all store operations in a safe, effective, and efficient manner
 </li>
 <li>
 Comply with all operational policies and procedures
 </li>
 <li>
 Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
 </li>
 <li>
 Know the store KPIs and how you personally contribute to them
 </li>
 <li>
 Plays a role in maximizing sales and minimizing loss
 </li>
 <li>
 Keeps an up-to-date awareness of our competitors
 </li>
 <li>
 Offers suggestions and ideas on how to improve operations and processes
 </li>
 <li>
 Collaborate productively and respectfully with team members
 </li>
 <li>
 Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
 </li>
 <li>
 Seek coaching and learning opportunities to continually improve performance
 </li>
 <li>
 Complete all applicable training programs and effectively apply the learning on the job
 </li>
 <li>
 Seek coaching and learning opportunities to continually improve performance
 </li>
 <li>
 Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all
 
 
 </li>
 </ul>
 AUTHORITIES
 
 
 <ul>
 <li>
 Not Applicable
 
 
 </li>
 </ul>
 KEY RELATIONSHIPS
 
 
 <ul>
 <li>
 Consumers
 </li>
 <li>
 Peers and Supervisor
 
 
 </li>
 </ul>
 
 Knowledge, Capabilities And Experience
 
 
 
 <ul>
 <li>
 Retail Professional Competencies
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Preferably between 1-2 months working in a sports/fashion customer &amp; commercial focused retail environment.
 </li>
 <li>
 Basic numeracy, literacy, and verbal communication skills
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Talent Pool - Sales Associate Alexandria, Egypt

nsave

<div><h1 class="jobSectionHeader">Customer Support Operations</h1>
At nsave, we&rsquo;re building a new kind of fintech focused on transforming the way underserved communities manage and grow their wealth. We&rsquo;re looking for an outstanding Customer Support Operator to join our growing team and play a pivotal role in supporting our users and shaping the customer experience. 
 
 This is a full-time role based in Egypt 
&#65039; This is a night shift position. Hours are 16:00 - 00:00 with a rotational Sunday shift.<h1 class="jobSectionHeader">
About the role:</h1>
Customer Support Operations at nsave means that you&rsquo;ll be on the front lines of our user experience. You&rsquo;ll support our customers with empathy and clarity, identify friction points in our product and processes, and work with cross-functional teams to drive continuous improvement. You will be responsible for:<h3 class="jobSectionHeader"> 
Customer interaction &amp; support:</h3><ul><li>
Serve as a primary point of contact for customer inquiries, delivering timely, accurate, and empathetic support</li><li>
Investigate and resolve issues, working with internal tools, partners, and stakeholders to unblock users</li><li>
User feedback/product improvement</li></ul><ul><li>
Identify patterns in support requests and proactively flag areas of friction or confusion</li>
Share insights from customer feedback to inform product and operations improvements 
<li>
</li></ul><h3 class="jobSectionHeader">
Operational processes:</h3><ul><li>
Help document and improve operational processes and workflows</li><li>
Create and maintain internal knowledge resources and standard operating procedures</li><li>
Identify inefficiencies and propose changes to improve scalability and consistency</li>
Collaborate cross-functionally to test and refine new features and processes 
<li>
</li></ul><h3 class="jobSectionHeader">
What We're Looking For:</h3><ul><li>
You have previous experience in fintech and have the fundamental understanding of fintech and the payment infrastructure.</li><li>
You&rsquo;ve used Intercom (or similar tools) and can support users with clarity and empathy</li><li>
You spot patterns, share insights, and take ownership of continuous improvement</li><li>
You write well and communicate with both warmth and precision</li><li>
You think critically, learn fast, and don&rsquo;t need to be told the same thing twice</li>
You follow processes but aren&rsquo;t afraid to challenge or improve them when needed 
<li>
</li></ul><h1 class="jobSectionHeader">
About nsave:</h1>
nsave is a fintech company with offices in London and Geneva, founded by Amer Baroudi and Abdallah AbuHashem. Our mission is to protect and grow the wealth of the financially excluded by offering safeguarded hard currency accounts and investment tools tailored to individuals in distressed economies. We use compliance-by-design principles and proprietary technology to provide secure, reliable services for people from regions where inflation is high and local banking systems are unstable.
To date, we&rsquo;ve raised $22 million in funding from top investors such as Sequoia Capital, Y Combinator, and SV Angel&mdash;and we&rsquo;re just getting started. Join us on our journey to build something exceptional.
 Learn more at: www.nsave.com</div>

Customer Support Operations, EGYPT

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div><h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
Write high quality, performant and reliable code while working on defined tasks/bugs independently. 
<ul><li>
</li>
Work independently to understand functional specifications and deliver complete features. 
<li>
</li>
Contribute to both frontend and backend codebases, collaborating across layers to design and implement end-to-end features. 
<li>
</li>
Participate in the on-call rotation and be willing to jump in and help resolve any incidents within the defined SLA. 
<li>
</li>
Participate in team agile processes and practices, contributing to their continuous evolution. 
<li>
</li>
Work closely with other engineers on the team to build highly scalable and robust progressive web applications. 
<li>
</li>
Collaborate on system design discussions, API design, and data modeling to ensure smooth integration between frontend and backend components. 
<li>
</li>
Develop and maintain backend services as needed, with a focus on microservice-based architecture, performance, and reliability. 
<li>
</li>
</ul><h3 class="jobSectionHeader">What You&rsquo;ll Need</h3>
Bachelor&rsquo;s Degree in Computer Science or other related technical field. 
<ul><li>
</li>
4+ years of experience with one or more of modern JS frameworks: React (preferable), Angular or Vue. 
<li>
</li>
Solid HTML, CSS and JS experience and understanding. 
<li>
</li>
Proficiency in TypeScript and modern JS (ES6+). 
<li>
</li>
(S)CSS Modules, responsive design and solid UI/UX understanding and best practices. 
<li>
</li>
Experience with one or more of the UI frameworks like Ant Design, Bootstrap, Material Design. 
<li>
</li>
Client side state management: Redux, React Context. 
<li>
</li>
Real-time technologies experience: Web Sockets, Socket.IO. 
<li>
</li>
Testing frameworks: Jest, Enzyme, React Testing Lib. 
<li>
</li>
JS ecosystem tooling: webpack, ESLint. 
<li>
</li>
Understanding of how modern browsers work and their limitations. 
<li>
</li>
Client side performance optimizations and best practices. 
<li>
</li>
Working knowledge of backend development and RESTful API design. 
<li>
</li>
Familiarity with at least one backend language or framework such as Go or Java. 
<li>
</li>
Understanding of microservice-based architecture and distributed systems. 
<li>
</li>
</ul><h3 class="jobSectionHeader">Preferred Skills &amp; Qualifications</h3>
GraphQL or React Query experience. 
<ul><li>
</li>
Developing components in isolation using Storybook. 
<li>
</li>
Experience with PWA and service worker. 
<li>
</li>
AWS and front end infrastructure knowledge (S3, CDN, CloudFront). 
<li>
</li>
Familiarity with CI/CD (we use Jenkins). 
<li>
</li>
Experience with Node.js and its frameworks (Nest, Express) is a plus. 
<li>
</li>
Docker experience. 
<li>
</li>
Experience integrating backend services into web applications. 
<li>
</li>
<li>Understanding of system design, scalability and operational best practices in distributed environments.</li></ul></div></div>

Senior Software Engineer I - Fullstack

Valsoft

<div>Nexera is looking for a Senior Software Developer to join our growing engineering team.
ABOUT NEXERA:
Nexera delivers mission-critical software solutions designed to help organizations streamline operations, improve visibility, and achieve measurable efficiency across their industries. As part of a global family of software companies, Nexera operates with a high degree of autonomy while leveraging shared expertise, technology, and innovation from a worldwide network.
Our focus is on creating scalable, intelligent systems that empower businesses to perform at their best. The Nexera culture is dynamic, entrepreneurial, and collaborative ideal for individuals who thrive on challenge, growth, and impact.
ABOUT VALSOFT CORP:
Established in Canada in 2015, Valsoft has grown to a global portfolio of 118+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft&rsquo;s philosophy is to invest in well-established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold, and create value through long-term partnerships with existing management.
INVESTMENT APPROACH:
Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That&rsquo;s right; we don&rsquo;t sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers&rsquo; and workers&rsquo; well-being over short-term goals.
CULTURE:
Valsoft is more than just a place to work; we&rsquo;re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an
environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we&rsquo;re proud of them. We Dream Big, Stay Humble, and Stay Hungry.
POSITION DESCRIPTION:
We are seeking a Senior Software Developer to join Nexera&rsquo;s engineering team in Egypt.
This role offers an exciting opportunity to design, develop, and maintain mission-critical software solutions that support global clients across various industries. As a Senior Developer, you will play a key role in the full software development lifecycle from concept and design through to testing, deployment, and ongoing support.
You&rsquo;ll collaborate closely with product managers, architects, and other developers to ensure delivery of high-quality, scalable, and secure software. This is an excellent opportunity for an experienced developer who thrives in a fast-paced, collaborative environment and wants to make a tangible impact.
KEY RESPONSIBILITIES:<ul><li>Design, develop, and maintain robust and scalable software solutions</li><li>Participate in architectural discussions and contribute to technical design decisions</li><li>Collaborate with cross-functional teams to translate business requirements into technical deliverables</li><li>Write clean, efficient, and well-documented code following best practices</li><li>Troubleshoot, debug, and optimize application performance</li><li>Handle issues, bugs, inquiries, studies and other projects as needed by our analyst team and customers.</li><li>Ensure high standards of security, reliability, and maintainability</li><li>Stay up-to-date with emerging technologies and suggest improvements to existing systems</li></ul>
REQUIRED / MINIMUM QUALIFICATIO
Requirements
Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field<ul><li>5+ years of professional software development experience</li><li>Strong proficiency in one or more of the following: Python, PHP, C#, .NET, Java</li><li>Experience with relational databases (SQL Server, PostgreSQL, or MySQL)</li><li>Solid understanding of software architecture, design patterns, and development best practices</li><li>Familiarity with version control systems (Git or similar)</li><li>Experience working within an Agile/Scrum environment</li><li>Strong problem-solving and communication skills</li></ul><ul><li>Experience with AI driven development tools and techniques (CoPilot, Cursor, etc)</li><li>Knowledge of modern front-end frameworks (React, Angular, or Vue.js)</li><li>Experience with RESTful APIs and microservices architecture</li><li>Exposure to CI/CD pipelines and containerization (Docker, Kubernetes)</li><li>Experience and enthusiasm for data pipeline development &amp; ETL/ELT processes.</li></ul>
Benefits<ul><li>Work in a global software company that values innovation and collaboration</li><li>Continuous learning and development opportunities</li><li>Exposure to modern technologies and enterprise-level projects</li><li>Hybrid or flexible working arrangements</li><li>Inclusive and supportive work culture with international collaboration</li></ul>
Ready to build impactful, high-performing software within a global network of technology innovators? Join Nexera today.</div>

Senior Software Developer

Explore 9+ Front desk agent in Alexandria this December. Find roles across top companies and apply now to boost your career.