front desk agent

NSR Hotels

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent</li><li>Experience with hotel reservations software</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skill</li></ul>Job Types: Part-timeBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day Shift</li><li>Holidays</li><li>Monday to Friday</li><li>Night shift</li><li>On call</li><li>Overtime</li><li>Weekend availability</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience: Hotel Experience: 1 year (Required) Front Desk: 1 year (Required)Work Location: In personJob Type: Full-timePay: $17.00 - $19.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hotel experience: 1 year (Preferred)</li></ul>Work Location: In person

Front Desk Agent

Equinox Hospitality

<div><h3 class="jobSectionHeader">Exciting Front Desk Agent Opportunity at Marin Hilltop Hotel&rsquo;s Transformation to Marriott Tribute Portfolio</h3><h4 class="jobSectionHeader">
Perks</h4>
401(k), Dental insurance, Employee discount, Health insurance, Life insurance, Paid time off, Vision insurance.
Marin Hilltop Hotel is undergoing an exciting transformation into a Tribute Portfolio Marriott Hotel &mdash; part of Marriott&rsquo;s collection of upper-upscale, design-forward boutique hotels. With renovations already underway and a grand relaunch scheduled for July 2026, the hotel is being reimagined to reflect the vibrant and sophisticated spirit of Marin County.
As we move through this exciting chapter, we are looking for a passionate and service-driven Front Desk Agent to support the Front Office operations during the transition and beyond. This role is ideal for someone who thrives in a leadership support role, has a strong understanding of front desk procedures, and is eager to contribute to a renewed guest experience.
The Front Desk Agent is the face of our hotel and plays a key role in ensuring our guests feel welcome, cared for, and appreciated. You&rsquo;ll manage check-ins and check-outs, respond to guest needs, and help create an atmosphere that reflects the elevated and welcoming spirit of our new brand.
Key Responsibilities<ul>
<li>
Greet guests upon arrival and ensure a smooth check-in and check-out process</li>
<li>Handle room assignments, payment processing, and key issuance</li>
<li>Communicate guest requests and room availability with Housekeeping and other departments</li>
<li>Provide local information, directions, and transportation assistance</li>
<li>Resolve guest concerns professionally and promptly</li>
<li>Maintain accurate records and perform daily front desk tasks including running reports and balancing your cash drawer</li>
<li>Promote marketplace offerings and process sales, including alcoholic beverages</li>
<li>Assist with other front office duties as needed</li>
</ul>
What We&rsquo;re Looking For<ul>
<li>
Prior front desk or customer service experience in a hotel environment is a plus</li>
<li>Strong communication and interpersonal skills</li>
<li>Organized, detail-oriented, and dependable</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Comfortable working a flexible schedule, including weekends, evenings, and holidays</li>
<li>Team player who&rsquo;s ready to grow with the hotel</li>
</ul>
Why Join Us?
This is more than just a job. It&rsquo;s an opportunity to be part of a rebranding journey that&rsquo;s focused on quality, individuality, and guest experience. Tribute Portfolio hotels are known for their distinctive character and connection to the communities they serve. As part of the Marriott family, you&rsquo;ll also gain access to world-class training, benefits, and career opportunities.</div>

TownePlace Suites Marriott Hotel

Job Overview We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.Responsibilities - Greet guests upon arrival and ensure a smooth check-in/check-out process - Answer phone calls and direct inquiries to the appropriate department - Assist guests with inquiries, requests, and complaints in a professional manner - Process reservations and cancellations accurately - Handle cash and credit card transactions following proper procedures - Maintain a clean and organized front desk areaRequirements - Experience in hospitality or customer service preferred - Proficient in using phone systems and basic computer applications - Excellent communication skills and phone etiquette - Ability to work flexible hours including evenings, weekends, and holidays - Knowledge of hotel management software is a plus - Hospitality management or related certification is desirableJoin our team as a Front Desk Agent and be part of a dynamic environment where your customer service skills will shine!Job Types: Full-time, Part-timePay: $13.00 - $14.00 per hourAbility to Commute:<ul><li>Weatherford, TX 76087 (Required)</li></ul>Work Location: In person

Crestline Hotels & Resorts

<div>
 Are you a social and outgoing individual?
 
 
 If so, we are looking for a
 
 Front Desk Agent
 
 to join our guest services team at
 
 Hyatt Place Jacksonville Airport
 
 !
 
 
 
 Overview
 
 
 
 The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
 
 
 
 Potential Career Paths
 
 
 
 Front Desk Supervisor &ndash; Front Desk Manager &ndash; Front Office Manager - Operations Manager-Assistant General Manager &ndash; General Manager &ndash;Area Vice President of Operations
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Resolve guest complaints, ensuring guest satisfaction.
 </li>
 <li>
 Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
 </li>
 <li>
 Maintain positive guest relations at all times.
 </li>
 <li>
 Resolve guest complaints, ensuring guest satisfaction.
 </li>
 <li>
 Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
 </li>
 <li>
 Obtain assigned bank and ensure accuracy of contracted monies.
 </li>
 <li>
 Keep bank secure at all times.
 </li>
 <li>
 Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
 </li>
 <li>
 Process all guest check-ins.
 </li>
 <li>
 Verify registration card information with the guest.
 </li>
 <li>
 Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
 </li>
 <li>
 Direct Bell Person to escort guest and transport their luggage to the room.
 </li>
 <li>
 Handle overbooked or walked in guests.
 </li>
 <li>
 Accept and record wake-up call requests.
 </li>
 <li>
 Monitor, send and distribute guest faxes.
 </li>
 <li>
 Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
 </li>
 <li>
 Resolve discrepancies on the room status report with Housekeeping.
 </li>
 <li>
 Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
 </li>
 <li>
 Process all check-outs.
 </li>
 <li>
 Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High School Graduate or General Education Degree (GED).
 </li>
 <li>
 One year previous experience in a similar position in a hotel.
 </li>
 <li>
 Basic computer skills required.
 
 
 </li>
 </ul>
 
 Crestline Hotels &amp; Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
 
</div>

Home2 Wilmington WB

Front Desk Agent is responsible for overseeing the front desk, ensuring a smooth and secure operation of the property while performing guest related procedures. Having strong Guest Service skills is a pre-requisite for this position. This role combines customer service with basic accounting and administrative duties.<ul><li>Must be customer service oriented</li><li>Must maintain a clean and safe working environment</li><li>Must have reliable transportation</li><li>Must be dependable and punctual</li><li>Greet arriving guest and process check-ins and check-outs</li><li>Handle guest requests, complaints, or emergencies in a calm and professional manner</li><li>Ensure the lobby and front desk area remain tidy and welcoming</li></ul>Job Type: Part-timePay: $14.50 - $16.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

ProKatchers LLC

<div>
 
 
 Job Title :
 
 Front Desk Agent
 
 
 
 Location :
 
 Los Angeles 90007
 
 
 
 Duration :
 
 3+ month contract temp to hire for the right fit
 
 
 
 Education :
 
 High school Diploma
 
 
 
 Shift Details :
 
 37.5-40 hr
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Check guests in and out efficiently
 </li>
 <li>
 Minimum of 2yrs experience in 4/5 star hotel.
 </li>
 <li>
 Provide excellent customer service and guest experience
 </li>
 <li>
 Handle phone calls (PBX/phone operator duties)
 </li>
 <li>
 Answer guest inquiries (billing/folio, room rates, hotel services)
 </li>
 <li>
 Address and resolve guest concerns or complaints
 </li>
 <li>
 Assist with luggage when needed
 </li>
 <li>
 Promote upgrades and upsell hotel services
 </li>
 <li>
 Coordinate with housekeeping and maintenance teams
 </li>
 <li>
 Support team members and ensure smooth front desk operations
 </li>
 </ul>
</div>

Hotel Indigo Dallas Downtown

<div>
 We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest&rsquo;s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Health, dental and vision insurance (full-time employees)
 </li>
 <li>
 Paid Time Off (full-time and part-time employees)
 </li>
 <li>
 401K plan with company match (full-time and part-time employees)
 </li>
 <li>
 Hotel discounts (full-time and part-time employees)
 </li>
 <li>
 Paid holidays (full-time employees)
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 Perform all check-in and check-out tasks
 
 
 Manage online and phone reservations
 
 
 Inform customers about payment methods and verify their credit card data
 
 
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 
 
 Welcome guests upon their arrival and assign rooms
 
 
 Provide information about our hotel, available rooms, rates, and amenities
 
 
 Respond to clients&rsquo; complaints in a timely and professional manner
 
 
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests&rsquo; needs
 
 
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 
 
 Upsell additional facilities and services, when appropriate
 
 
 Maintain updated records of bookings and payments
 
 
 
 Qualifications
 
 
 
 Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
 
 
 Experience with hotel reservations software, like OnQ or Opera
 
 
 Customer service experience
 
 
 Excellent communication and organizational skills
 
 
 SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.
 
 
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</div>

Search 5904+ Front desk agent jobs near you this April. New roles added regularly across leading industries. Apply today.

5904 front desk agent jobs Near Me

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent