front desk agent

Candlewood Suites Panama City Beach Southeast

DUAL FRONT DESK AGENT (ROTATING) &ndash; Hampton Inn &amp; Candlewood Suites PCBTwo hotels. One team. Real hospitality experience.Join the front desk team supporting both the Hampton Inn and Candlewood Suites in Panama City Beach. You'll check guests in and out, handle reservations and requests, answer calls, and solve problems with a calm, service-first attitude&mdash;working across two properties and two systems. It's a role with more variety (and more resume value) than a standard desk job, and it's a strong launch point for a hospitality career.What you'll do<ul><li>Welcome guests and handle check-ins/check-outs accurately</li><li>Manage reservations, room assignments, and special requests</li><li>Answer calls and share info on services and amenities</li><li>Resolve guest concerns with a positive, solution-oriented approach</li><li>Uphold brand and service standards at both properties</li><li>Cover shifts across both hotels as business needs require</li></ul>What we're looking for<ul><li>Reliable, flexible, and team-oriented</li><li>Strong communication and customer service skills</li><li>Comfortable multitasking and learning new systems</li><li>Available for weekends, holidays, and varying shifts (including overnights)</li><li>Front desk or hospitality experience preferred&mdash;we'll train the right person</li></ul>Apply today and grow your hospitality career with us.Pay: $16.00 - $18.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Experience:<ul><li>Hotel: 1 year (Required)</li></ul>Shift availability:<ul><li>Overnight Shift (Preferred)</li><li>Night Shift (Preferred)</li><li>Day Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Panama City, FL 32408 (Required)</li></ul>Work Location: In person

Front Desk Agent

Marriott International

<div>Additional Information 
Job Number26085411 
Job CategoryRooms &amp; Guest Services Operations 
Location10 E 120th Ave, Northglenn, Colorado, United States, 80233 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
Expiration Date: 08/25/2026
<div>Additional Information: This hotel is owned and operated by an independent franchisee, Colorado Hospitality Services, Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. 
Job Summary:<div>
Delta by Marriott Thornton is hiring a Front Desk Agent for the AM shift. This position is responsible for welcoming guests, checking guests in and out, answering phones, making reservations, handling guest requests, and providing excellent Marriott-level service throughout the guest stay.</div><div>
</div><div>The AM Front Desk Agent will also support daily hotel operations by communicating with housekeeping and maintenance, resolving guest concerns, processing payments, balancing shift paperwork, and helping ensure the hotel is clean, organized, and ready for arrivals.</div><div>
</div><div>This is a guest-facing role that requires professionalism, reliability, and a positive attitude. Morning and weekend availability is required.</div><div>
</div><div>Job Qualifications:</div><ul>
<li><div>Previous hotel front desk or customer service experience preferred.
</div></li><li><div>Must be dependable, professional, and able to work scheduled AM shifts, including weekends and holidays as needed.
</div></li><li><div>Must be comfortable using computers, answering phones, handling payments, and assisting guests in a friendly and professional manner.
</div></li><li><div>Must be able to stand for extended periods, communicate clearly with guests and team members, and handle guest concerns calmly and respectfully.
</div></li><li><div>Marriott or LightSpeed experience is a plus, but we are willing to train the right candidate.
</div></li><li><div>Willingness to cross-train at Lobby Starbucks is a plus as well.
</div></li></ul><div>Hourly. Full-time employees are eligible for benefits including medical, dental, and vision insurance, paid time off, 401(k) with company match, hotel employee discounts, and available performance bonuses. Bonus opportunities may include $20 guest name mentions, 1% of walk-in sales, and $30 sell-out night bonuses.</div><div>
</div><div>The hourly pay range for this position is $19.00 to $21.00.</div><div>
</div><div>The application deadline for this position is 45 days after the date of this posting, July 10,2026.</div><div></div><div> 
</div>This company is an equal opportunity employer.
frnch1</div></div>

KMG Hotels

<div>
 
 Front Desk Agent Element Overland Park
 
 
 
 The Element Overland Park is looking to hire a full time Front Desk Agent.
 
 
 The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As the Front Desk Staff at the Element in Overland Park, you&rsquo;ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you&rsquo;ll also create the warm atmosphere that makes our guests feel at home at our hotel.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Register guests and assigns rooms. Accommodates special requests whenever possible.
 </li>
 <li>
 Assists in preregistration and blocking of rooms for reservations.
 </li>
 <li>
 Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
 </li>
 <li>
 Understands room status and room status tracking.
 </li>
 <li>
 Knows room locations, types of rooms available, and room rates.
 </li>
 <li>
 Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
 </li>
 <li>
 Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
 </li>
 <li>
 Knows the location and types of available rooms as well as the activities and services of the property.
 </li>
 <li>
 Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
 </li>
 <li>
 Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
 </li>
 <li>
 Knows how to use front office equipment.
 </li>
 <li>
 Process guest check-outs.
 </li>
 <li>
 Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
 </li>
 <li>
 Uses proper telephone etiquette.
 </li>
 <li>
 Uses proper mail, package, and message handling procedures.
 </li>
 <li>
 Attends department meetings.
 </li>
 <li>
 Reports any unusual occurrences or requests to the manager or assistant manager.
 </li>
 <li>
 Knows all safety and emergency procedures and is aware of accident prevention policies.
 </li>
 <li>
 Maintains the cleanliness and neatness of the front desk area.
 </li>
 <li>
 Understand that business demands sometimes make it necessary to move employees from their accustomed shifts to other shifts.
 
 
 </li>
 </ul>
 
 Prerequisites
 
 
 
 <ul>
 <li>
 Education: High school graduate or equivalent.
 </li>
 <li>
 Experience: Previous hotel-related experience desired.
 </li>
 <li>
 Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, and visual acuity, and may on occasion have to lift and carry up to 40 pound.
 
 
 </li>
 </ul>
 
 About KMG Hotels
 
 
 
 KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, &amp; President. Mr. Sanjay Koshiya is current Vice President &amp; Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group &amp; Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the &ldquo;right way&rdquo; takes precedence over doing it the &ldquo;easy way.&rdquo; We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders&mdash;namely our guests, associates and owners.
</div>

Concord Hospitality Enterprises

<div>
 The Alloy a DoubleTree by Hilton located in King of Prussia is seeking a Front Desk Agent to join our Front Office Team!
 
 
 The hourly rate is $18.00 USD.
 
 
 Front Desk &amp; Guest Care
 
 
 We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
 
 
 Here are some reasons our associates like working for us:
 
 
 Our Benefits (applies to Full Time Associates Only)
 
 
 Competitive Pay
 
 
 Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
 
 
 401K Retirement Program with company contribution &ndash; FREE MONEY!
 
 
 Discounted room rate at Concord managed hotels.
 
 
 Group Life Insurance equal to your annual salary
 
 
 Company paid Short term and voluntary Long Term Disability Programs
 
 
 Verizon Wireless Discount &ndash; save up to 18% off your billing a month with our partnership with Verizon
 
 
 Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix .
 
 
 
 Role Responsibilities
 
 
 
 As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
 
 
 Assisting guests efficiently, courteously and professionally at all times
 
 
 Maintain a high level of service and hospitality
 
 
 Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
 
 
 Post guest charges, collect payments and follow all cash handling procedures as required by Concord
 
 
 Handle guest mail and messages with respect to privacy and professionalism
 
 
 Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
 
 
 Be a great communicator to various departments and management on guest comments and concerns
 
 
 Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
 
 
 Have full knowledge of hotel safety and emergency procedures
 
 
 Why Concord?
 
 
 Concord&rsquo;s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest &ndash; having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
 
 
 If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
</div>

Biz Voice Boost

<div>
 Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that&rsquo;s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.
 
 
 
 Job Description
 
 
 
 Job Summary
 
 
 We are seeking a professional and welcoming Front Desk Agent to provide exceptional service while supporting daily front desk operations. This role is ideal for individuals who enjoy interacting with people, staying organized, and creating a positive first impression for visitors and customers.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Welcome visitors and provide courteous, professional assistance.
 </li>
 <li>
 Serve as the first point of contact for guests and customers.
 </li>
 <li>
 Coordinate appointments and support front desk activities.
 </li>
 <li>
 Receive and distribute incoming mail, packages, and deliveries.
 </li>
 <li>
 Maintain a clean, organized, and welcoming reception area.
 </li>
 <li>
 Support daily administrative and front desk operations.
 </li>
 <li>
 Maintain organized visitor records and documentation.
 </li>
 <li>
 Collaborate with team members to ensure efficient daily operations.
 </li>
 <li>
 Participate in ongoing training and professional development.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Competitive Salary ($50,000&ndash;$55,000 annually)
 </li>
 <li>
 Career Growth Opportunities
 </li>
 <li>
 Ongoing Training &amp; Professional Development
 </li>
 <li>
 Supportive and Collaborative Team Environment
 </li>
 <li>
 Performance-Based Advancement Opportunities
 </li>
 <li>
 Stable Full-Time Position
 </li>
 <li>
 Positive Workplace Culture
 </li>
 </ul>
</div>

Rotana Ras Al Khaimah - The Mangroves

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

21c Museum Hotels

<div>
 
 
 Company Description
 
 
 
 
 
 If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
 
 
 
 
 Come join our Flock!
 
 
 
 
 
 Job Description
 
 
 
 
 Reports To: Front Desk Supervisor/Front Office Manager
 
 
 Supervises: None
 
 
 General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.
 
 
 Specific Responsibilities:
 
 
 <ul>
 <li>
 Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
 </li>
 <li>
 Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
 </li>
 <li>
 Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
 </li>
 <li>
 Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
 </li>
 <li>
 Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
 </li>
 <li>
 Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
 </li>
 <li>
 Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.
 </li>
 <li>
 Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
 </li>
 <li>
 Maintains a friendly, cheerful and courteous demeanor at all times.
 </li>
 <li>
 Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
 </li>
 <li>
 Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales.
 </li>
 <li>
 Relays art exhibition information to guests.
 </li>
 <li>
 Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
 </li>
 <li>
 Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
 </li>
 <li>
 Performs other duties as assigned, requested or deemed necessary by management.
 </li>
 <li>
 Knows standard cash handling procedures and knowledge of computerized cash register systems.
 </li>
 <li>
 Must be fluent in English.
 </li>
 <li>
 Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
 </li>
 <li>
 Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
 </li>
 <li>
 Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
 </li>
 <li>
 Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.
 </li>
 <li>
 Must pass a background check.
 
 
 </li>
 </ul>
 Education/Formal Training
 
 
 <ul>
 <li>
 High School diploma or equivalent
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
 
 
 </li>
 </ul>
 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Knows standard cash handling procedures and knowledge of computerized cash register systems.
 </li>
 <li>
 Must be fluent in English.
 </li>
 <li>
 Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
 </li>
 <li>
 Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
 </li>
 <li>
 Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
 </li>
 <li>
 Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.
 </li>
 <li>
 Must pass a background check.
 
 
 </li>
 </ul>
 Education/Formal Training
 
 
 <ul>
 <li>
 High School diploma or equivalent
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
 
 
 </li>
 </ul>
 
 
 Additional Information
 
 
 
 
 All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
</div>

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