front desk associate

Genesis Health Clubs

<div><div><div>This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.</div><div><br>
</div>
<div><b>Duties and Responsibilities:</b></div>
<ul><li>Executes procedures as outlined by front desk manual</li>
<li>Answer phones, take messages and transfer calls</li>
<li>Knowledgeable of Clubs amenities and surroundings</li>
<li>Communicates kindly and sincerely using members name</li>
<li>Attends all staff and club meetings and events</li>
<li>Establish and maintain professional relationships with members and staff</li>
<li>Ensures front desk is clean, maintained and organized at all times</li>
<li>Ability to respond quickly and appropriately to emergency situations</li>
</ul><div><b>Expectations:</b></div>
<ul><li>Present a professional demeanor at all times when representing the Genesis Health Clubs</li>
<li>Provide input in developing strategies to support club goals and objectives</li>
<li>Ability to respond to common inquiries or complaints from members</li>
</ul><div><b>Job Requirements:</b></div>
<ul><li>Available to work weekends and evenings and holidays</li>
<li>Must hold current CPR certification or obtain within 60 days of start date</li>
<li>Ability to work well with others</li>
<li>Experience in cash handling and credit cards</li>
<li>Customer service abilities</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Ability to stand for long periods of time</li>
<li>Ability to lift up to 35 pounds</li>
<li>Ability to communicate with guests and other associates, including reading, writing and speaking</li></ul></div></div>

Front Desk Associate

Planet Fitness

<div>Overview:
<p><b>
Who We Are:</b></p><p></p><p><br>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!</p><p>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!</p><p><b>
Who You Are:</b></p><p></p><p><br>
All of our Team Members at Planet Fitness share one thing in common &ndash; a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;</p><p>
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:</p><p><b>
You:</b></p><ul><li>
Exhibit a positive and upbeat attitude.</li><li>
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>
Pride yourself on your work while being punctual, reliable, and dependable.</li><li>
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>
Act with integrity and show respect to everyone around you.</li><li>
Exhibit strong communication skills and have an ability to listen and empathize.</li><li>
Inspire and motivate others to achieve their goals.</li><li>
Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>
Responsibilities:
<p><b>
About the Overnight Front Desk Associate Role:</b></p><p></p><p><br>
As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!</p><p>
Daily responsibilities for the Overnight Front Desk Associate also include:</p><ul><li>
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>
Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Answer phones in a friendly manner and assist callers with their inquiries.</li><li>
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>
Perform prospective member calls and tours; assessing their membership needs.</li><li>
Execute retail transactions with accuracy and drive sales goals.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul><div>
Compensation &amp; Benefits:</div><ul><li>
The hourly pay range for this position is $16.42 to $17.42. Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person&rsquo;s protected class.</li><li>
Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.</li></ul>
Qualifications:
<div><b>About Your Qualifications:</b></div><ul><li>
6-12 months of experience in a customer service environment is preferred</li><li>
Must be 18 years of age or older</li><li>
Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>
Basic computer proficiency</li></ul><div><b>
Physical Demands of the Overnight Front Desk Associate:</b></div><ul><li>
Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>
Continual communicating in person or on the phone to exchange information during shift.</li><li>
Must be able to lift up to 75 pounds.</li><li>
Will encounter toxic chemicals during shift.</li><li>
Frequent cleaning and sanitizing of equipment and facilities.</li><li>
Moving self in different positions, including bending and twisting, to accomplish tasks.</li></ul><div><b>
More reasons to join Planet Fitness!</b></div><ul><li>
Medical, Dental, and Vision Insurance*</li><li>
Vacation*/Sick Time/Holiday Pay</li><li>
Free Black Card Membership</li><li>
401(k) Retirement Savings Plan</li><li>
Term Life Insurance*</li><li>
Healthcare and Dependent Care Flexible Spending Accounts*</li><li>
Tuition Reimbursement</li><li>
Employee perks and discounts</li><li>
Engaging team-building competitions and social events</li><li><i>Please note that certain benefits listed above are for full-time employees only</i></li></ul><div></div><div><b><br>
Health and Safety Requirements:</b><b> </b>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div>
Min: USD $16.42/Hr. Max: USD $17.42/Hr.</div>

Overnight Front Desk Associate

<div>Overview:
<div><b>Who We Are:</b></div><div><br>
</div><div>
At Planet Fitness, our mission has always been to enhance people&rsquo;s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!<br>
</div><div>
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!<br>
</div><div><b>
Who You Are:</b></div><div><br>
</div><div>
All of our Team Members at Planet Fitness share one thing in common &ndash; a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone&reg;<br>
</div><div>
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:<br>
</div><div><b>
You:</b></div><ul><li>
Exhibit a positive and upbeat attitude.</li><li>
Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>
Pride yourself on your work while being punctual, reliable, and dependable.</li><li>
Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>
Act with integrity and show respect to everyone around you.</li><li>
Exhibit strong communication skills and have an ability to listen and empathize.</li><li>
Inspire and motivate others to achieve their goals.</li><li>
Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>
Responsibilities:
<div><b>About the Overnight Front Desk Associate Role:</b></div><div><br>
</div><div>
As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional &ldquo;Judgement Free&rdquo; member experience!<br>
</div><div>
Daily responsibilities for the Overnight Front Desk Associate also include:</div><ul><li>
Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>
Help to promote our Judgement Free Zone&reg; by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Answer phones in a friendly manner and assist callers with their inquiries.</li><li>
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>
Perform prospective member calls and tours; assessing their membership needs.</li><li>
Execute retail transactions with accuracy and drive sales goals.</li><li>
Resolve member concerns and escalate to a Manager as needed.</li><li>
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul>
Qualifications:
<div><b>About Your Qualifications:</b></div><ul><li>
6-12 months of experience in a customer service environment is preferred</li><li>
Must be 18 years of age or older</li><li>
Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>
Basic computer proficiency</li></ul><div><b>
Physical Demands of the Overnight Front Desk Associate:</b></div><ul><li>
Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>
Continual communicating in person or on the phone to exchange information during shift.</li><li>
Must be able to lift up to 75 pounds.</li><li>
Will encounter toxic chemicals during shift.</li><li>
Frequent cleaning and sanitizing of equipment and facilities.</li><li>
Moving self in different positions, including bending and twisting, to accomplish tasks.</li></ul><div><b>
More reasons to join Planet Fitness!</b></div><ul><li>
Medical, Dental, and Vision Insurance*</li><li>
Vacation*/Sick Time/Holiday Pay</li><li>
Free Black Card Membership</li><li>
401(k) Retirement Savings Plan</li><li>
Term Life Insurance*</li><li>
Healthcare and Dependent Care Flexible Spending Accounts*</li><li>
Tuition Reimbursement</li><li>
Employee perks and discounts</li><li>
Engaging team-building competitions and social events</li><li><i>Please note that certain benefits listed above are for full-time employees only</i></li></ul><div></div><div><br>
E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama</div><div></div><div><b><br>
Health and Safety Requirements:</b><b> </b>Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</div></div>

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<p><b>Responsibilities</b></p><ul><li>Performs Hotel's Audits and balances financial information</li><li>Tracks room revenue, occupancy percentage</li><li>Verifies all account postings and balnces</li><li>Performs operations as a Front Desk Associate</li></ul><p>Pay: $18.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li></ul><p>Work Location: In person</p>

MGL Property Management Group LLC

<p><b>Job Description &ndash; Part-Time Front Desk Associate (Clubhouse)</b></p><p><b>Location:</b> Miami, FL (near Ives Dairy Road &ndash; ZIP 33179)<br/><b>Role:</b> Provide front desk and administrative support for clubhouse operations<br/><b>Type:</b> Part-time<br/><b>Start Date:</b> As soon as possible<br/><b>Work Permit:</b> A valid U.S. work permit is required</p><ul><li><b>Weekends:</b> Saturday and Sunday, <b>11:00 a.m. to 7:00 p.m. (16 hours/ per week)</b></li></ul><p><b>Main Responsibilities</b></p><ul><li>Staff the <b>front desk</b> at the clubhouse.</li><li>Greet residents and assist with general inquiries.</li><li>Answer phone calls and provide basic information to residents.</li><li>Distribute and activate <b>fobs</b> for clubhouse and community access.</li><li>Distribute <b>vehicle decals</b> and other community access items.</li><li>Update resident information in the system when needed.</li><li>Support the Property Manager with basic administrative tasks.</li></ul><p><b>Desired Skills</b></p><ul><li>Strong <b>customer service and communication skills</b>.</li><li><b>Comfortable using basic technology and office systems</b> (portals, email, databases).</li><li>Organized and reliable.</li><li>Professional and friendly demeanor when interacting with residents.</li><li>Experience in front desk, customer service, or office support is a plus.</li><li>Tech</li><li><b>Bilingual required</b> (Spanish).</li></ul><p>Work Location: In person</p><p>Pay: $17.00 per hour</p><p>Work Location: In person</p>

Part- Time Front Desk Associate

Super 8 Motels

<p><b>Job Overview</b><br/>We are seeking an energetic and detail-oriented Part Time Front Desk Associate to join our dynamic team! In this vital role, you will be the welcoming face of our organization, providing exceptional customer service and ensuring smooth daily operations at the front desk. Your positive attitude, organizational skills, and ability to multitask will help create a professional and friendly environment for visitors, clients, and staff alike. This position offers flexible hours perfect for individuals looking to contribute their administrative talents in a fast-paced setting while gaining valuable office management experience.</p><p><b>Duties</b></p><ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly</li><li>Manage multi-line phone systems with professionalism, providing accurate information or directing calls efficiently</li><li>Schedule appointments and manage calendar entries using Microsoft Office and Google Workspace tools</li><li>Handle data entry, filing, and document proofreading to maintain organized records</li><li>Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software</li><li>Assist with customer support inquiries via phone or email, ensuring excellent service and timely responses</li><li>Perform clerical duties including typing correspondence, updating databases, and maintaining accurate records of all interactions</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in office administration or front desk roles with strong organizational skills</li><li>Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry skills</li><li>Familiarity with multi-line phone systems and phone etiquette to handle inquiries professionally</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively</li><li>Prior experience with QuickBooks or bookkeeping is a plus but not mandatory</li><li>Strong attention to detail with proofreading capabilities to ensure error-free documents</li><li>Exceptional customer service skills coupled with effective time management and organizational abilities</li></ul><p>Join us as a Part Time Front Desk Associate and become a key contributor to creating a welcoming atmosphere while supporting daily office operations! Your enthusiasm and dedication will help us deliver outstanding service every day.</p><p>Pay: $13.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Part Time Front Desk Associate

WeWork

<div><h1 class="jobSectionHeader"><b>About Us
</b></h1><p></p><p>At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we&rsquo;re not just a part of that movement&mdash;we&rsquo;re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow&rsquo;s world at work.
</p><p></p><h1 class="jobSectionHeader"><b>About the Opportunity
</b></h1><p></p><p>As a Front Desk Associate , you&rsquo;ll be the heart and &ldquo;face&rdquo; of WeWork&rsquo;s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork&rsquo;s beautiful locations on weekdays only to support the Community Management team.
</p><p></p><p><b>Working Schedule: </b>The anticipated schedule for this role is Monday through Thursday: 9am - 4pm, and Friday: 9am - 3pm.
</p><p></p><p><b><i>*This is subject to change.
</i></b></p><p></p><p>Depending on the location you are assigned, you&rsquo;ll either work with a variety of members from different backgrounds and industries, or focus your efforts on one of our Enterprise clients. Employees supporting our Enterprise locations may have different holidays, technical systems, operational and relationship requirements, and property management responsibilities than employees in our Classic locations.
</p><p></p><p><b>Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:
</b></p><ul><li><p>Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly.
</p></li><li><p>Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.
</p></li><li><p>Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.
</p></li><li><p>Help ensure your building is fully operational and make adjustments when needed.
</p></li><li><p>Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary.
</p></li><li><p>Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
</p></li><li><p>All of this while illustrating WeWork&rsquo;s core values and working towards achieving our mission.
</p></li></ul><p></p><p><b>In this role, you&rsquo;ll be responsible for the following areas:
</b></p><p></p><p><b>Front Desk Management
</b></p><ul><li><p>Greet all members and guests with a warm and welcoming demeanor.
</p></li><li><p>Cover the front desk during the building&rsquo;s set business hours and be an on-site point of contact for members, located at the Community Bar.
</p></li><li><p>Ensure visiting guests are registered and checked in and in accordance with WeWork&rsquo;s guest policies.
</p></li><li><p>Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported.
</p></li><li><p>Support with issuing and collect keys from members and guests as needed.
</p></li><li><p>Keep the front desk clean, organized and free of clutter at all times.
</p></li><li><p>Notify members of any food deliveries and packages.
</p></li></ul><p></p><p><b>Member Engagement
</b></p><ul><li><p>Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community that WeWork is known for.
</p></li><li><p>Keep track of relevant member notes and information in WeWork systems.
</p></li><li><p>Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant.
</p></li><li><p>Identify opportunities to celebrate members&rsquo; successes and milestones.
</p></li><li><p>Know and be able to explain WeWork policies and procedures to members and guests.
</p></li><li><p>Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
</p></li></ul><p></p><p><b>Building Operations and Management
</b></p><ul><li><p>Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing.
</p></li><li><p>Know and be able to explain WeWork policies and procedures around mail and mailroom.
</p></li><li><p>Monitor our spaces and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows.
</p></li><li><p>Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc.
</p></li><li><p>Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed.
</p></li></ul><p></p><h1 class="jobSectionHeader"><b>About You
</b></h1><p></p><p>We&rsquo;d love to hear from you if you meet the qualifications below:
</p><ul><li><p>You&rsquo;re a people-person&mdash;you enjoy meeting new people from all walks of life
</p></li><li><p>In-person interactions energize you and you have outstanding interpersonal skills
</p></li><li><p>You feel comfortable and confident being the face of the brand
</p></li><li><p>Helping others gives you a sense of accomplishment
</p></li><li><p>You work well in a team and can roll up your sleeves to help when needed
</p></li><li><p>You&rsquo;re able to multitask while always prioritizing the member experience
</p></li><li><p>You&rsquo;ve worked in hospitality / retail or customer service before which is preferred but not required
</p></li><li><p>You have strong verbal and written communication skills
</p></li><li><p>You are comfortable with and proficient in basic computer skills
</p></li><li><p>You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
</p></li><li><p>You show a passion and understanding of WeWork&rsquo;s mission and values
</p></li><li><p>You have a secondary school certificate which is preferred but not required
</p></li></ul><p></p><h1 class="jobSectionHeader"><b>Compensation &amp; Benefits
</b></h1><p></p><p><b>Base Pay: </b>$18.50 to $19.50 Per Hour<br>
</p><p><br>
<b>Incentive Compensation: </b>WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.<br>
</p><p><br>
<b>Benefits: </b>Please note this position is part-time which means benefits eligibility will be different than full time. For additional information regarding benefits eligibility (both US and Canada) please refer to Human Resources. This is a part-time position, working mainly a set schedule consisting of morning and mid-day shifts Monday-Friday up to 29 hrs per week, but will be expected to be flexible to meet business needs.
</p><p></p><p>Part-time employees are eligible to participate in WeWork&rsquo;s benefit plans and programs in effect from time to time, as made available to similarly situated employees, including paid sick time, paid parental leave, unpaid public holidays, and eligibility to participate in 401(k) plan.
</p><p></p><h1 class="jobSectionHeader"><b>Life at WeWork
</b></h1><p></p><p>Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you&mdash;because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups , or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
</p><p></p><p>WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.</p></div>

Part-Time Front Desk Associate, Innovation Pointe

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Part-Time Front Desk Associate, Innovation Pointe